Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
19245
This is a Technical Journal. Vehicle type and platform identification.
8501
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
S10303
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
37175
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
TJ31543
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
TJ27536.21.1-2024-08-07
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
26745.13.14
This is a Technical Journal: 12V Battery Testing Method
C00009
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ3656330
Rubber cushion
Special Tools Bu
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
ICUP/Google Built-In Diagnostic Operations
356EN01
VIDA QR Scanner Mobile App
SMB00-288-2021-0
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
ST-001-2020-09-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
SMB00-013-2020-0
Service Manager Bulletin: Vehicle Type and Platform Information
SMB00-006-2020-0
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
ST-001-2020-01-2
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
SMB00-325-2019-1
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC
TJ31946.1.2-2019
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
TJ31946.1.1-2019
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
SMB00-006-2019-1
Software Installation Policy changes.
SMB00-438-2019-1
This is a Service Manager Bulletin: Technician Skillset Requirments
TJ26745.13.1-201
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
TJ31543.9.0-2019
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
ST-001-2019-10-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ21965.7.0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
SMB00 438 2019-0
This is a Service Manager Bulletin: Technician Skillset Requirments
SMB00 108 2019-0
Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the exception of the oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by Volvos Parts Department and based on the pricing in effect on the repair date. For the most current pricing retailers must refer to the parts system. Reimbursement rates for oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by the Warranty Department. Updated parts pricing for these parts are provided via a Warranty CPI.
SMB00 108C 2019-
Retailers should only use a Volvo part number on claims for items purchased directly from Volvo. Failure to follow this policy will result in claim adjustments. Warranty reimbursement rates and quantity limits for the parts listed, with the exception of the oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by Volvos Parts Department and based on the pricing in effect on the repair date. For the most current pricing retailers must refer to the parts system. Reimbursement rates for oil part numbers, Wynn?s Airco-clean, R134A and R1234YF are set by the Warranty Department. Updated parts pricing for these parts are provided via a Warranty CPI.
SMB00 006 2019-0
Software Installation Policy changes.
SMB84 001 2019-0
This is a Service Manager Bulletin: Windshield replacement products.
SPJ34864 2 0-201
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
TJ26745.13.3-201
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
ST-231-2019-02-1
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
PB00-013-2019-02
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
TJ28941-4-0-2019
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
SMB00-437-2019-0
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
TJ21965-5-0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.
ST-001-2018-11-2
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
ST-002-2018-08-1
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.
TJ34013-1-2-2018
This is a Technical Journal: Vehicle Key Not Found
ST002
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
TJ31543 4 6-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ31543-4-6
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
SMB00-071-2018-0
Description of Goodwill Policy and Guidelines.
SMB00-071
Description of Goodwill Policy and Guidelines.
TJ19245114
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance/Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal, first check for the latest online version. Text In our Service Literature, a vehicle is often referred to by its ?type ?, not its ?model ?. For example the 1999 - 2006 Model Year S80 is type ?184? You may also see the designation, for example ?P2X?. This is referring to a platform type or vehicle family. If a document states ?P1X? or ?5XX? as an example, it will apply to all models within the platform type. ?54X? will apply to the ?544?, ?545? and ?542? models. ?X? represents variable data. ?Right first time in Time? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post - consumer waste . ©014 VOLVO CARS OF NORTH AMERICA, LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 944 1991 - 1995 four cylinder, four door 940
PB77-017-2018-03
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
SMB00-006-2018-0
Software Installation Policy changes.
SMB00-006C-2018-
Software Installation Policy changes - Canada
TJ31543-4-5-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
SPJ33554-1-0-201
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars. Download software fix
ST-111A
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
SPJ33152
This is a Service Product Journal:
SMB00-337-2017-1
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 01 19 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 17 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 337 Page 2 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 3 of 17 Service Manager Bulletin 00 - 337 Page 4 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 5 of 17 Service Manager Bulletin 00 - 337 Page 6 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 7 of 17 Service Manager Bulletin 00 - 337 Page 8 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 9 of 17 Service Manager Bulletin 00 - 337 Page 10 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 11 of 17 Service Manager Bulletin 00 - 337 Page 12 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 13 of 17 Service Manager Bulletin 00 - 337 Page 14 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 15 of 17 Service Manager Bulletin 00 - 337 Page 16 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 17 of 17
SMB00-325-2017-1
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC
ST-001-2017-10-0
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
PB77-017-2017-06
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
SMB00-288-2017-0
The Warranty Retailer Counseling Process (WRCP) is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self authorization status.
SMB00-354-2017-0
Warranty, customer pay and/or internal repairs performed must be verified by a punched time flag on the back of the Repair Order hard copy. Each repair line must have a separate and identifiable time punch for the respective repair for all repair types, i.e., Warranty, Customer Pay, and Internal.
SMB00-325-2017-0
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC
PB77-017.1
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
PB77-017
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
SMB88-001A
This bulletin is a service manager bulletin. Seat Belt Extender.
TJ31543.4.4
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
SMB00-006-2017-0
Software Installation Policy changes.
SMB00-071-2017-0
Descripition of Goodwill Policy and Guidelines.
SPJ32587.2.0-201
This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017
SMB00-342-2017-0
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : The Volvo Replacement Part Lifetime Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty United States 00 342 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 06 09 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 3 THE VOLVO REPLACEMENT PARTS LIFETIME WARRANTY CUSTOMER OFFER To further enhance the Volvo?s ownership experience , Volvo Cars of North America LLC . is offering the Volvo Replacement Parts Lifetime Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo dealer will be free from defects in material or workmanship . This would exclude any outside influence . This warranty is nontransferable . COVERAGE As part of the vehicle?s normal service and maintenance requirements , certain parts need to be replaced due to wear and tear . Those parts are excluded from the Volvo replacement part lifetime warranty . These parts include , but may not be limited to , the following : ? Batteries ? Rotors ( excluding run out ) ? Batteries for remote keyless entry ? Wiper blades ? Timing Belts ? Spark Plugs ? Filters ? Clutch lining ? Fuses ? Floor mats ? Belts ? Upholstery / rugs . ? Brake pads ? Tires ( See Tire manufacturers warranty ) ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342 DISCONTINUED PARTS In situations where the genuine Volvo replacement part previously purchased and installed at a Volvo dealer are discontinued your Aftersales Market Manager will assist in finding an aftermarket alternative .
SMB00-342C-2017-
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Volvo Lifetime Replacement Parts & Labour Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty Canada 00 342C REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 09 18 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 4 VOLVO LIFETIME REPLACEMENT PARTS & LABOUR WARRANTY CUSTOMER OFFER To further enhance the Volvo ownership experience , Volvo Cars of Canada Corp . is offering the Volvo Lifetime Replacement Parts & Labour Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo retailer will be free from defects in material or workmanship . This would exclude any defects caused by outside influence . Coverage under the Lifetime Replacement Parts & Labour Warranty includes the labour to replace the covered replacement part . This warranty is nontransferable . COVERAGE Beginning with repairs dated on or after September 15 , 2015 , the original retail purchaser of a new genuine Volvo replacement part purchased and installed at an authorized Volvo retailer will be eligible for the Volvo Lifetime Replacement Parts & Labour Warranty . Parts and labour coverage under this Lifetime Warranty are only applicable when the new replacement part has been purchased and installed at an authorized Volvo retailer . Parts sold over the counter that are not installed by an authorized Volvo retailer are covered by Volvo?s one year parts only warranty . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342C As part of the vehicle?s normal service and maintenance
TJ19245.1.10-201
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9
ST-001-2017-02-2
Mandatory Special Tool List
ST-160-2017-02-2
Dice Tool bulletin explaining the offer.
ST-111A-2017-02-
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
TJ31543.4.3-2017
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ20402.3.4-2017
Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.
SMB00-003-2017-0
This is a Service Manager Bulletin: Service Scheduling system enhancements. Improving Service Action/Recall scheduling.
SMB00-199-2017-0
This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
SMB00-287-2016-1
Please use attached file to create new version of bulletin. Please remove original bulletin by same number dated 2/18/2010.
PB77-017-2016-12
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
SMB00-424-2016-1
While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagnostic labor while not adversely affecting the dealers General Operation Index.
TJ28941.1.0-2016
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
SMB00-337-2016-1
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 01 19 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 17 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 337 Page 2 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 3 of 17 Service Manager Bulletin 00 - 337 Page 4 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 5 of 17 Service Manager Bulletin 00 - 337 Page 6 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 7 of 17 Service Manager Bulletin 00 - 337 Page 8 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 9 of 17 Service Manager Bulletin 00 - 337 Page 10 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 11 of 17 Service Manager Bulletin 00 - 337 Page 12 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 13 of 17 Service Manager Bulletin 00 - 337 Page 14 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 15 of 17 Service Manager Bulletin 00 - 337 Page 16 of 17 2015 - 01 - 19 Service Manager Bulletin 00 - 337 2015 - 01 - 19 Page 17 of 17
SMB17-2017A
VOLVO CARS SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS ALL MY 2016 S60 , V60 , XC60 , XC70 AND S80 GROUP : NO:ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2016A SERVICE OPERATIONS REFERENCE BULLETINS :DATE: SMB 17 - 017,TJ 29233 ,TJ 20278 , WARRANTY ADMIN . MANUAL YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 05 12 MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . NEW : VEHICLE SET - UP STEP , ACTIVATION OF SENSUS CONNECT WITH VOLVO ON CALL USING TJ 29233 NEW : VEHICLES PRODUCED AFTER WEEK 48 OF 2014 INCLUDE A KIT OF 20 WHEEL CAPS TO BE INSTALLED ON THE WHEEL BOLTS THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS .
SMB00-354
WARRANTY, CUSTOMER PAY AND/OR INTERNAL REPAIRS PERFORMED MUST BE VERIFIED BY A PUNCHED TIME FLAG ON THE BACK OF THE REPAIR ORDER HARD COPY. EACH REPAIR LINE MUST HAVE A SEPARATE AND IDENTIFIABLE TIME PUNCH FOR THE RESPECTIVE REPAIR FOR ALL REPAIR TYPES, I.E., WARRANTY, CUSTOMER PAY, AND INTERNAL.
SPJ3176020
This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur. VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working. In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.
SPJ31628.7.0
VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error. Please contact System Administrator"
SPJ31721.1.0
Below error message may be shown in VIDA when selecting the Software tab in VIDA. With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"
SPJ31722.1.1
A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire. The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.
SPJ31352.1.0
Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable. Access by using the applicable URL.
SMB00-325
*No Description
SMB-00-353
The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
PB77-006
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
SPJ3070120160419
THIS IS A SERVICE PRODUCT JOURNAL : THE PREVIOUSLY REPORTED ISSUE WITH VIDA 2015 AND BATTERY TESTING HAS BEEN RESOLVED. VIDA 2015 BATTERY TESTING IS THE ONLY APPROVED METHOD FOR PRODUCING BATTERY TEST CODES. THE USE OF VIDA CLASSIC OR OTHER MEASURING TOOLS IS NOT CONSIDERED ACCEPTABLE WHEN SUBMITTING WARRANTY CLAIMS.
3658
IMMOBILIZER WARNING LAMP LIT OR FLASHING, IMMO-DTC 321. *KB
006
WINTER TIRE APPLICATIONS. *TT
0030
SRS CABLE HARNESS, REPLACING AND REPAIRING CABLE HARNESSES BASED ON SRS DIAGNOSTIC TROUBLE CODES (DTCS). *TT
310001
INSTALLING A VENTILATION HOSE ON THE BATTERY. SERVICE BULLETIN. *TT
520011
CORRECTIVE ACTION TO REPLACE THE VACUUM PUMP WITH A NEW PUMP OF A MODIFIED DESIGN. THIS NEW PUMP WILL BE PLACED IN A NEW LOCATION TO PREVENT WATER INTRUSION. SERVICE BULLETIN. *TT
52129
WATER MAY ENTER THE ELECTRICAL BRAKE VACUUM PUMP, CAUSING THE PUMP TO NOT FUNCTION. RECALL CAMPAIGN 129 BRAKE VACUUM PUMP MODIFICATION. SERVICE MANAGER BULLETIN. *TT
0025
CONTROL MODULE FOR THE BLOWER FAN MOTOR, INSTALLING. *MR
6007
FRONT END PULLS LEFT OR RIGHT (CAMBER ADJUSTMENT) *TT
8833
MOISTURE IN B-PILLAR SIDE IMPACT SENSOR. *TT
6104
CLUNKING NOISE MAY BE HEARD DURING GEAR CHANGES BETWEEN DRIVE AND REVERSE. *TT
720005
FRONT SPRING AND / OR SPRING STRUT REPLACEMENT. *TT
2210048
THIS BULLETIN DESCRIBES HOW TO STOP OIL LEAKAGE WHICH MAY OCCUR AT ONE OR MORE OF THE OIL PUMP RETAINING SCREWS. *TT
8870024
TO PREVENT DROPLETS OF WATER BECOMING ATTACHED TO THE EVAPORATOR, A PROTECTIVE COATING IS PROVIDED ALSO ENSURING THAT THE GROWTH OF BACTERIA IS MINIMISED TO PREVENT UNPLEASANT ODORS. *TT
23109
SERVICE MANAGER BULLETIN REGARDING SERVICE CAMPAIGN 109 FOR VEHICLES EXPERIENCING ANUNUSUAL NUMBER OF DASHBOARD CHECK ENGINE LIGHT ILLUMINATIONS. *TT
8733
SUBJECT REGRDING CABIN AIR FLITER REPLACEMENT. *TT
109R
REVISED SERVICE CAMPAIGN 109 LETTER REGARDING VEHICLE EXPERIENCING AN UNUSUAL NUMBER OF DASHBOARD CHECK ENGINE LIGHT ILLUMINATIONS. *TT
2230058
THIS SERVICE BULLETIN DESCRIBES HOW TO DIAGNOSE EVAPORATIVE SYSTEM LEAKAGE AND PERFORM AN EMS 2000 SOFTWARE UPGRADE. *TT
3360021
THIS SERVICE BULLETIN DESCRIBES HOW THE WINDSCREEN WASHER HOSES SHOULD BE CHECKED / AD JUSTED WHEN HAVING DECREASED WASHER FUNCTION. *TT
109
SERVICE CAMPAIGN 109 LETTER REGARDING VEHICLES EXPERIENCING AN UNUSUAL NUMBER OF DASHBOARD CHECK ENGINE LIGHT ILLUMINATIONS. *TT
7601
EXPERIENCING A KNOCKING NOISE FROM THE FRONT SUSPENSION. *TT
0010
ELECTRICALLY OPERATED SEAT, MINIMIZING LATERAL MOVEMENT. *YD
2319
SUBJECT REGARDING ROUGH IDLE, POSSIBLE DIAGNOSTIC TROUBLE CODE 2E-25-14. *YD
3809
FUEL GAUGE CALIBRATION. *YH
2821
SUBJECT REGARDING SW SOFTWARE UPGRADE; DTC 13/DSA ILLUMINATION. *YD
2831
FAULT TRACING DIAGNOSTIC TROUBLE CODE 78, CRANK NO START / LONG CRANKING TIME; AND / OR INTERMITTENT DSA LIGHT. *TT
250026
CUSTOMER MAY COMMENT ABOUT NOISE FROM THE EXHAUST SYSTEM. THIS BULLETIN INVOLVES REPLACING MISSING RETAINING NUTS FOR THE EXHAUST MANIFOLD. *TT
8830037
SUBJECT REGARDING TAILGATE / TRUNK LOCK REPAIR. *TT
8850019
SUBJECT REGARDING MANUAL ADJUSTMENT FOR FRONT SEAT NOISE. *TT
7706
SUBJECT REGARDING CENTER HUBCAP; LOOSE FIT. *TT
8320
INFORMATION ON REPLACING FRONT WINDOW REGULATOR. *TT
2220005
THIS SERVICE BULLETIN DESCRIBES HOW TO REPLACE THE PISTON COOLING VALVE. *TT
3370008
INFORMATION ON THE NEW HEAD LIGHT WIRE HARNESS. *TT
8511
THIS BULLETIN ADDRESSES CONCERNS WITH SQUEAKING IN HEADLINING AREA. *TT
8731
SUBJECT REGARDING ECC (ELECTRONIC CONTROL UNIT) UPGRADE WITH VERSION 6.0 FOR REDUCED AC PERFORMANCE. *TT
8816
SUBJEDT REGARDING SRS DIAGNOSTIC TROUBLE CODES 0079, 007B, 007F. *TT
2315
SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON AND DIAGNOSTIC TROUBLE CODE ECM-13 AND OR ECM-14. *TT
3907
SUBJECT REGARDING STEREO RECEPTION CONTROL (SRC) SETTINGS. *TT
2198
SERVICE CAMPAIGN ENVOLVING THE ENGINE OIL FILLER GRAKE LOCATED IN THE ENGINE OIL FILLER NECK OF CERTAIN VEHICLES. *TT
210027
SUBJECT REGARDING INSPECTION OF ENGINE OIL FILLER GRATE. *TT
230050
INFORMATION ON MEASURING/FAULT TRACING THE FUEL PRESSURE EMS 2000. *MJS
6004
THIS DCS GRAM PROVIDESA CONVERSION OF THE WHEEL ALIGNMENT SPECIFICATIONS. *TT
3616
HEADLIGHT WASHER FUNCTION. *TT
8730
SUBJECT REGARDING KNOBS AND BUTTONS FOR THE ECC - NOW AVAILABLE AS SPARE PART. *TT
2230045
SOME VEHICLES MAY EXPERIENCE A TICKING NOISE HEARD FROM THE CANISTER PURGE (CP) VALVE. *TT
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.