Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
19245
This is a Technical Journal. Vehicle type and platform identification.
35912
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
8501
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
S10303
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
37175
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
TJ27536.21.1-2024-08-07
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ36858.1.1-2024-06-06
This is a Technical Journal: High Temperature Message in DIM after Coolant Pump Replacement. Replace coolant pump
35924.1.4
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
26745.13.14
This is a Technical Journal: 12V Battery Testing Method
35912.5.0
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
TJ36771
SiriusXM not Available
TJ35912.4.0
Updated Chassis Range.
TJ3666530
ERAD (Electric Rear Axle Drive) Bearing Noise
P10183
EXTENDED WARRANTY.
C00009
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
36678.1.0
This is a Technical Journal. Recovering control modules stuck in ânot respondingâ after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
TJ3656330
Rubber cushion
TJ3658411
Left front LED flickers after turning car off
21P10183
Extended Warranty P10183: I5T Oil Consumption Replace
P10206
Extended Warranty P10206
TJ36509
Volvo Cars App Remote climate or ERS, not possible
P10183A
Extended Warranty P10183: I5T Oil Consumption Replace
P10183-1
Extended Warranty P10183: I5T Oil Consumption Replace
TJ35902
Connectivity services activation - PSIM issues
TJ36455
Volvo Cars App Android, no climate setting button
39A10163
Software upgrade.
A10163
Software upgrade.
SMB00-108C
Expendable Items Parts List.
CBR-2201
Engine Control Module (EMS) Software (MSW) Information â August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
ICUP/Google Built-In Diagnostic Operations
TJ2873930
Center wheel caps, removal instruction
356EN01
VIDA QR Scanner Mobile App
KC-105
Volvo Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)
KC-99
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 34647 6 0
Perform a software upgrade in accordance with TJ 31543.
TJ 35978 1 0
New Software Products (SP) have been developed to convert a Care Key to a standard key.
PB88-R10029-2021
Create PB with attached word doc.
SMB00-288-2021-0
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
ST-001-2020-09-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
SMB00-006-2020-0
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
TJ34676.2.0-2020
This is a Technical Journal: DTC CEM-U030141 with no customer symptom
TJ34588.4.0-2020
This is a Technical Journal: High oil consumption. Engine 61
SMB00-321-2020-0
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later. Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
SJ1000167-2020-0
This is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ34740.1.3-2020
This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
SMB00-444-2020-0
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
TJ35058.1.3-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ35058.1.2-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ31946.1.2-2019
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
TJ31946.1.1-2019
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
SMB00-006-2019-1
Software Installation Policy changes.
SMB00-438-2019-1
This is a Service Manager Bulletin: Technician Skillset Requirments
TJ26745.13.1-201
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
TJ34508.2.0-2019
This is a Technical Journal: P3 Internet maps search function not available
TJ31543.9.0-2019
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
ST-001-2019-10-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ21965.7.0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ31216.5.0-2019
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E : Low oil level message in Driver Information Module ( DIM ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 31216 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 04 - 13 2016 - 04 - 21 FUNC GROUP : FUNC DESC : 2200 Lubricating and oil system Page 1 of 10 Attachment File Name File Size TJ 31216 . pdf 3.6904 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 1XX 26 2015 - 2016 0000001 - 9999999 201346 - 201604 1XX 40 2015 - 2016 0000001 - 9999999 201346 - 201604 CSC Customer Symptom Codes Code Description AZ Lubrication and oil system / Excessive oil consumption BU Lubrication and oil system / Incorrect fluid level 7G Text window and warning symbol / Yellow symbol and text message EA Text window and warning symbol / Red symbol and text message VST Operation Number VST Operation Number Description 98623 - 2 Pistons replace acc . to TJ31216 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2016 VOLVO CAR USA , LLC Technical Journal 31216 DTC Diagnostic Trouble Codes Text DESCRIPTION : If an engine still has a high level of oil consumption despite following TJ30087 , follow the actions described under SERVICE . SERVICE : From engine serial number : 1501327 , engines have been modified from engine factory . For service : Change to new pistons + piston rings according the attached service method . VEHICLE REPORT : Yes , please submit a Vehicle Report if the service solution described in this TJ has no effect . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 2200 . To view TJ attachment continue to next page . This TJ has one attachment . Page 2 of 10 201
TJ32958.5.0-2019
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA. Note: It's extremely important to adjust the new balance shaft with the correct tools according the instructions otherwise the sound may occur again in a short mileage.
TJ35058.1.1-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ29818 9 0-2019
This is a Technical Journal: If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
TJ32169 11 0 201
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service. Install parts kit.
SMB00 340 2019-0
CUSTOMER OFFER To further enhance the Volvo?s ownership experience , Volvo Cars of Canada Corp . is offering the Volvo Prepaid Maintenance ( VPM ) program . This plan is designed to enhance customer ownership experience by providing maintenance and wear coverage and will help ensure trouble free operation of their new Volvo vehicle . VPM is available for purchase on all MY2014 and later Volvo vehicles sold or leased in Canada . VPM is a Canada specific program and is valid only when services are performed at an authorized Canadian Volvo Retailer subject to all applicable exclusions or limitations . Note : It is the servicing retailer?s responsibility to confirm vehicle eligibility for coverage and mileage limitations before any service is performed .
SMB00 438 2019-0
This is a Service Manager Bulletin: Technician Skillset Requirments
SMB00 006 2019-0
Software Installation Policy changes.
TJ35059 1 1 2019
This is a Technical Journal: Traffic Data Inop/Traffic Information Not Available. First, retrieve the SiriusID from the vehicle Settings menu and have SiriusXM send a refresh signal down to the vehicle to ensure that the receiver is synchronized with their systems.
SMB84 001 2019-0
This is a Service Manager Bulletin: Windshield replacement products.
TJ34948
IHU, screech noise from sound system when ending phone call
TJ34206 2 0-2019
This is a Technical Journal: Damaged throttle body due to showroom device. To protect the throttle housing when using Volvo Car Showmode kit in the specified cars, always remove the connector from the throttle housing (see picture 34206.jpg) A new software for the BRIGO device is under development to avoid this damage. Make sure that the BRIGO device always updated with the latest software.
SMB30-001-2019-0
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
SPJ34864 2 0-201
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
SPJ3475710-2019-
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
SPJ3478010-2019-
This is a Service Product Journal: VIDA VOC Access and Functionality
SPJ3479010-2019-
This is a Service Product Journal: VIDA VOC Access Functionality and Instruction
PB77-006-2019-05
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
ST-232-2019-02-2
This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools
TJ3416511-2019-0
This is a Technical Journal: No VIDA communication with vehicle
ST-001-2019-03-0
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ26745.13.3-201
Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
TJ34551.1.1-2019
This is a Technical Journal: Rear Window Defrost will not Stay Activated. Total Upgrade should be used if there are any upgrades available. - Perform an IHU Reload
ST-231-2019-02-1
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
PB00-013-2019-02
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
PB77-006-2019-02
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
TJ28941-4-0-2019
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
SMB00-437-2019-0
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
TJ21965-5-0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ17076.11.0-201
Technical Journal TITLE : Headlamp , Leak Test REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 17076 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 10 11 FUNC GROUP : FUNC DESC : 3521 Headlamp , complete Page 1 of 24 Attachment File Name File Size S80 - V70 - XC70 . pdf 0.5641 MB S60 - XC60 . pdf 0.5868 MB C30 - S40 - V50 - C70 . pdf 0.4175 MB XC90 . pdf 0.6020 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 2010 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 156 2010 - 9999 0000395 - 9999999 200720 - 999952 275 2003 - 9999 0000690 - 9999999 200232 - 999952 533 2007 - 9999 0000261 - 9999999 200637 - 999952 542 2006 - 9999 0000590 - 0999999 200549 - 999952 544 2004 - 2010 0000295 - 0999999 200339 - 999952 545 2004 - 2010 0000133 - 0999999 200347 - 999952 CSC Customer Symptom Codes Code Description W4 Headlights / Moisture / mist on inside of lens WG Headlights / Lens broken / chipped / cracked / distorted ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 17076 DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code Note ! If using a printed copy of this Retailer Technical Journal , first check for the latest online version . DESCRIPTION : The headlamp assembly may have condensation caused by moisture inside of lens . Some condensation is normal and not considered a defect . Automotive lamps are designed as an open system and atmospheric humidity can enter the lamp and also exit . The moisture disappears over a time period through the air v
SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.
TJ34165-1-0-2018
This is a Technical Journal: No VIDA communication with vehicle
ST-001-2018-11-2
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ34206.1.0-2018
This is a Technical Journal: Damaged throttle body due to showroom device. To protect the throttle housing when using Volvo Car Showmode kit in the specified cars, always remove the connector from the throttle housing (see picture 34206.jpg) A new software for the BRIGO device is under development to avoid this damage. Make sure that the BRIGO device always updated with the latest software.
SMB00-321-2018-1
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013- Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
SMB00321
To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.
ST-002-2018-08-1
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.
PB31-004-2018-08
This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.
TJ34013-1-2-2018
This is a Technical Journal: Vehicle Key Not Found
TJ32169
This is a Technical Journal: rough shift at N to D or down coast from 5 to 4 then follow service. Install parts kit.
TJ33524 1 2-2018
This is a Technical Journal: Unusual noise while driving from sealing ring. check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
TJ33901
This is a Technical Journal: In cases that the customer may experience hard or jerky shifts when shifting from gear position N-D, please follow advice under service.
ST002
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
TJ33676
This is a Technical Journal: Replacement of (LPS)Low Pressure Sensor and fuel line P3. *If the car is equipped with a Cooper LPS P/N 31478293/31405791,replace it with a new Sensata sensor P/N 31432653 that is included in a kit P/N 32242867 together with the appropriate feed line packed in a plastic bag. Follow the instructions on how to replace the involved parts in VIDA VCC-412342-4.
TJ31543 4 6-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ32273 3 0-2018
This is a Technical Journal: Climate system, unusual noise when AC compressor is running. Unusual noise from the climate system may be heard when the AC compressor is running. Noise can be described as a streaming sound. See attached soundfile for better understanding. Service: Insulation of the evaporator pipes according the the attached instruction. P3 LHD cars - TJI-498307-4-1-1 For P3 LHD cars its not possible to add the insulation without removal of the complete dashboard in order reach the evaporator pipes. Follow the instruction TJI-498307-4_1_1.
TJ31543-4-6
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ32273-3-0
This is a Technical Journal: Climate system, unusual noise when AC compressor is running. Unusual noise from the climate system may be heard when the AC compressor is running. Noise can be described as a streaming sound. See attached soundfile for better understanding. Service: Insulation of the evaporator pipes according the the attached instruction. P3 LHD cars - TJI-498307-4-1-1 For P3 LHD cars its not possible to add the insulation without removal of the complete dashboard in order reach the evaporator pipes. Follow the instruction TJI-498307-4_1_1.
TJ30967 2 0-2018
Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers.
TJ30967-2-0
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
TJ30967-2-1
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal polish on anodized aluminium parts, such as side door, quarter glass trim moulding and roof rails, is not recommended as it can discolour the part and destroy protective layers. Service:Polishing with non-abrasive wax is allowed if pH value is within pH 3.5 and pH 11.5.
TJ19245114
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance/Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal, first check for the latest online version. Text In our Service Literature, a vehicle is often referred to by its ?type ?, not its ?model ?. For example the 1999 - 2006 Model Year S80 is type ?184? You may also see the designation, for example ?P2X?. This is referring to a platform type or vehicle family. If a document states ?P1X? or ?5XX? as an example, it will apply to all models within the platform type. ?54X? will apply to the ?544?, ?545? and ?542? models. ?X? represents variable data. ?Right first time in Time? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post - consumer waste . ©014 VOLVO CARS OF NORTH AMERICA, LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 944 1991 - 1995 four cylinder, four door 940
PB77-017-2018-03
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
SMB00-006-2018-0
Software Installation Policy changes.
SMB00-006C-2018-
Software Installation Policy changes - Canada
TJ33633-1-2-2018
This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message. In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.
TJ33524-1-0-2018
This is a Technical Journal: Unusual noise while driving from sealing ring. check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring
TJ31543-4-5-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
SPJ33554-1-0-201
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars. Download software fix
TJ29818
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
TJ33239.1.0-2017
This is a Technical Journal: Brake vibrations due to lockable wheel screws
ST-111A
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
SPJ33152
This is a Service Product Journal:
TJ29131 7 0-2017
This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
TJ30393 6 0-2017
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07 - 08 2015 - 10 - 14 FUNC GROUP : FUNC DESC : 5100 Wheel brake Page 1 of 6 Attachment File Name File Size Attachment TJ 30393 . pdf 1.1506 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 2016 0000001 - 9999999 0 - 0 134 2011 - 2016 0000001 - 9999999 0 - 0 135 2008 - 2010 0000001 - 9999999 0 - 0 136 2008 - 2016 0000001 - 9999999 0 - 0 155 2015 - 2016 0000001 - 9999999 0 - 0 156 2010 - 2016 0000001 - 9999999 0 - 0 157 2015 - 2016 0000001 - 9999999 0 - 0 CSC Customer Symptom Codes Code Description B6 Brakes / Unusual noise / Front VST Operation Number VST Operation Number Description 98600 - 2 General check / adjust acc . to QB / TJ 77062 - 2 Wheel x2 remove - install / replace ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 30393 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Customer may experience a moan noise from the front brakes . To remedy this , Volvo Cars has developed an Active damper for FNR 16.5 ? and 17.5 ? front brakes . Vehicle Report : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Service : If the customer complains of this symptom , assemble the Active damper on concerned cars according to the attached instructions . To view TJ attachment continue o next page . This TJ has one attachment . Page 2
TJ31216 3 1-2017
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E : Low oil level message in Driver Information Module ( DIM ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 31216 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 04 - 13 2016 - 04 - 21 FUNC GROUP : FUNC DESC : 2200 Lubricating and oil system Page 1 of 10 Attachment File Name File Size TJ 31216 . pdf 3.6904 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 1XX 26 2015 - 2016 0000001 - 9999999 201346 - 201604 1XX 40 2015 - 2016 0000001 - 9999999 201346 - 201604 CSC Customer Symptom Codes Code Description AZ Lubrication and oil system / Excessive oil consumption BU Lubrication and oil system / Incorrect fluid level 7G Text window and warning symbol / Yellow symbol and text message EA Text window and warning symbol / Red symbol and text message VST Operation Number VST Operation Number Description 98623 - 2 Pistons replace acc . to TJ31216 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2016 VOLVO CAR USA , LLC Technical Journal 31216 DTC Diagnostic Trouble Codes Text DESCRIPTION : If an engine still has a high level of oil consumption despite following TJ30087 , follow the actions described under SERVICE . SERVICE : From engine serial number : 1501327 , engines have been modified from engine factory . For service : Change to new pistons + piston rings according the attached service method . VEHICLE REPORT : Yes , please submit a Vehicle Report if the service solution described in this TJ has no effect . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 2200 . To view TJ attachment continue to next page . This TJ has one attachment . Page 2 of 10 201
TJ31216.3.1-2017
VOLVO CAR SERVICE AND PARTS BUSINESS Technical Journal TITLE : Drive - E : Low oil level message in Driver Information Module ( DIM ) REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 31216 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 04 - 13 2016 - 04 - 21 FUNC GROUP : FUNC DESC : 2200 Lubricating and oil system Page 1 of 10 Attachment File Name File Size TJ 31216 . pdf 3.6904 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 1XX 26 2015 - 2016 0000001 - 9999999 201346 - 201604 1XX 40 2015 - 2016 0000001 - 9999999 201346 - 201604 CSC Customer Symptom Codes Code Description AZ Lubrication and oil system / Excessive oil consumption BU Lubrication and oil system / Incorrect fluid level 7G Text window and warning symbol / Yellow symbol and text message EA Text window and warning symbol / Red symbol and text message VST Operation Number VST Operation Number Description 98623 - 2 Pistons replace acc . to TJ31216 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2016 VOLVO CAR USA , LLC Technical Journal 31216 DTC Diagnostic Trouble Codes Text DESCRIPTION : If an engine still has a high level of oil consumption despite following TJ30087 , follow the actions described under SERVICE . SERVICE : From engine serial number : 1501327 , engines have been modified from engine factory . For service : Change to new pistons + piston rings according the attached service method . VEHICLE REPORT : Yes , please submit a Vehicle Report if the service solution described in this TJ has no effect . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 2200 . To view TJ attachment continue to next page . This TJ has one attachment . Page 2 of 10 201
SMB00-325-2017-1
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC
PB28-001-2017-10
Please return stock of part number 31380014 spark plug kit to your servicing distribution center.
TJ32958 1 1-2017
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrated. A new design of the balance shaft is planned to be introduced 2018-Q2. Replace the balance shaft according the instructions in VIDA. Note: It's extremely important to adjust the new balance shaft with the correct tools according the instructions otherwise the sound may occur again in a short mileage.
TJ33057
This is a Technical Journal: Configuration Test Software
SMB00-427-2017-0
This is a Service Manager Bulletin: Claiming for Map Upgrades is not a matter for warranty. Claims submitted for map upgrades will be debited
TJ32216
Drive-E: Low oil level message in Driver Information Module (DIM)
PB77-017-2017-06
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
TJ3217024-2017-0
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
TJ3250910-2017-0
This is a Technical Journal: P3 Front seat backrest, too much play. Install whiplash service kit
SMB00-288-2017-0
The Warranty Retailer Counseling Process (WRCP) is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self authorization status.
SMB00-354-2017-0
Warranty, customer pay and/or internal repairs performed must be verified by a punched time flag on the back of the Repair Order hard copy. Each repair line must have a separate and identifiable time punch for the respective repair for all repair types, i.e., Warranty, Customer Pay, and Internal.
SMB00-325-2017-0
Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC
TJ30393-2017-06-
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07 - 08 2015 - 10 - 14 FUNC GROUP : FUNC DESC : 5100 Wheel brake Page 1 of 6 Attachment File Name File Size Attachment TJ 30393 . pdf 1.1506 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 2016 0000001 - 9999999 0 - 0 134 2011 - 2016 0000001 - 9999999 0 - 0 135 2008 - 2010 0000001 - 9999999 0 - 0 136 2008 - 2016 0000001 - 9999999 0 - 0 155 2015 - 2016 0000001 - 9999999 0 - 0 156 2010 - 2016 0000001 - 9999999 0 - 0 157 2015 - 2016 0000001 - 9999999 0 - 0 CSC Customer Symptom Codes Code Description B6 Brakes / Unusual noise / Front VST Operation Number VST Operation Number Description 98600 - 2 General check / adjust acc . to QB / TJ 77062 - 2 Wheel x2 remove - install / replace ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 30393 DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : Customer may experience a moan noise from the front brakes . To remedy this , Volvo Cars has developed an Active damper for FNR 16.5 ? and 17.5 ? front brakes . Vehicle Report : Material for analysis can be requested in Vehicle Report . In other cases , follow normal routines . Service : If the customer complains of this symptom , assemble the Active damper on concerned cars according to the attached instructions . To view TJ attachment continue o next page . This TJ has one attachment . Page 2
PB77-017.1
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
PB77-006
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
PB77-017
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
SMB88-001A
This bulletin is a service manager bulletin. Seat Belt Extender.
TJ32170.2.3
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
TJ31543.4.4
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ32688.1.1
This is a Technical Journal: P3 Software Download Guide. Download software according to instructions.
SMB00-006-2017-0
Software Installation Policy changes.
PB21-047-2017-05
Please return stock of part number 31460615 tooth belt kit to your servicing distribution center.
TJ32170.2.2-2017
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
PB89-026-2017-04
Please return stock of part number 31664288 Decal Set to your servicing distribution center.
TJ32170.2.1-2017
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
PB21-046-2017-04
Please return stock of 31430070 service kit to your servicing distribution center.
SPJ32587.2.0-201
This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017
SMB00-004-2017-0
This is a Service Manager Bulletin: Factory Scheduled Maintenance menu.
TJ32564.1.1-2017
This is a Technical Journal: Replacing CEM or Recommunicating with a 'sleeping' vehicle
TJ25153.7.2-2017
This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 - 03 - 24 FUNC GROUP : FUNC DESC : 3634 Washer Page 1 of 24 Attachment File Name File Size TJ 25153 S60 MY11 - , V60 , S60 , V60CC.pdf 0.8349 MB TJ 25153 S80 MY07 - , V70 MY08 - , XC70 MY08 - . pdf 0.7857 MB TJ 25153 S90 ( 234 ) MY17 - . pdf 1.4623 MB TJ 25153 V90V90CC ( 235236 ) MY17 - . pdf 1.5192 MB TJ 25153 XC90 ( 256 ) MY16 - . pdf 2.1365 MB TJ 25153_XC60 . pdf 0.8801 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 9999 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 138 2016 - 9999 0000122 - 9999999 201345 - 999952 155 2015 - 9999 0001147 - 9999999 201035 - 999952 156 2009 - 9999 0000212 - 9999999 200835 - 999952 157 2016 - 9999 0000022 - 9999999 201450 - 999952 234 2017 - 9999 0000001 - 9999999 201617 - 999952 235 2017 - 9999 0000001 - 9999999 201617 - 999952 236 2017 - 9999 0000001 - 9999999 201617 - 999952 256 2016 - 9999 0000001 - 9999999 201505 - 999952 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2016 VOLVO CAR USA , LLC Technical Journal 25153 CSC Customer Symptom Codes Code Description 1U Washer fluid reservoir / hoses / Leakage VST Operation Number DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : If leakage occurs in the washer system at any of the multiple
SMB00-342-2017-0
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : The Volvo Replacement Part Lifetime Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty United States 00 342 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 06 09 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 3 THE VOLVO REPLACEMENT PARTS LIFETIME WARRANTY CUSTOMER OFFER To further enhance the Volvo?s ownership experience , Volvo Cars of North America LLC . is offering the Volvo Replacement Parts Lifetime Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo dealer will be free from defects in material or workmanship . This would exclude any outside influence . This warranty is nontransferable . COVERAGE As part of the vehicle?s normal service and maintenance requirements , certain parts need to be replaced due to wear and tear . Those parts are excluded from the Volvo replacement part lifetime warranty . These parts include , but may not be limited to , the following : ? Batteries ? Rotors ( excluding run out ) ? Batteries for remote keyless entry ? Wiper blades ? Timing Belts ? Spark Plugs ? Filters ? Clutch lining ? Fuses ? Floor mats ? Belts ? Upholstery / rugs . ? Brake pads ? Tires ( See Tire manufacturers warranty ) ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342 DISCONTINUED PARTS In situations where the genuine Volvo replacement part previously purchased and installed at a Volvo dealer are discontinued your Aftersales Market Manager will assist in finding an aftermarket alternative .
SMB00-342C-2017-
VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Volvo Lifetime Replacement Parts & Labour Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty Canada 00 342C REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 09 18 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 4 VOLVO LIFETIME REPLACEMENT PARTS & LABOUR WARRANTY CUSTOMER OFFER To further enhance the Volvo ownership experience , Volvo Cars of Canada Corp . is offering the Volvo Lifetime Replacement Parts & Labour Warranty . Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part ( excluding accessories and consumable parts as listed below ) that such part installed at an authorized Volvo retailer will be free from defects in material or workmanship . This would exclude any defects caused by outside influence . Coverage under the Lifetime Replacement Parts & Labour Warranty includes the labour to replace the covered replacement part . This warranty is nontransferable . COVERAGE Beginning with repairs dated on or after September 15 , 2015 , the original retail purchaser of a new genuine Volvo replacement part purchased and installed at an authorized Volvo retailer will be eligible for the Volvo Lifetime Replacement Parts & Labour Warranty . Parts and labour coverage under this Lifetime Warranty are only applicable when the new replacement part has been purchased and installed at an authorized Volvo retailer . Parts sold over the counter that are not installed by an authorized Volvo retailer are covered by Volvo?s one year parts only warranty . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Service Manager Bulletin 00 - 342C As part of the vehicle?s normal service and maintenance
TJ19245.1.10-201
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2014 02 06 FUNC GROUP : FUNC DESC : 0 Publications Page 1 of 3 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range XXX 1927 - 9999 0000001 - 0999999 0 - 0 CSC Customer Symptom Codes Code Description 1C Administrative and Factory scheduled maintenance / Administrative and Factory scheduled maintenance DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text In our Service Literature , a vehicle is often referred to by its ? type ? , not its ? model ? . For example the 1999 - 2006 Model Year S80 is type ? 184 ? . You may also see the designation , for example ? P2X ? . This is referring to a platform type or vehicle family . If a document states ? P1X ? or ? 5XX ? as an example , it will apply to all models within the platform type . ? 54X ? will apply to the ? 544 ? , ? 545 ? and ? 542 ? models . ? X ? represents variable data . ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2014 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 19245 Platform Model Type Model Years Comments P3 S80 124 2007 - V70 135 2008 - 2010 XC70 136 2008 - XC60 156 2010 - S60 134 2011 - V60 155 2015 - P2 S80 184 1999 - 2006 V70 285 2001 - 2007 XC70 295 2001 - 2007 S60 384 2001 - 2009 XC90 275 2003 - P1 S40 544 2004 - 2012 V50 545 2005 - 2012 C30 533 2007 - 2013 C70 542 2006 - 2013 X40 S40 644 2000 - 2004 V40 645 2000 - 2004 900 940 9
TJ30908.4.0-2017
This is a Technical Journal: If the vehicle shows a constant BLIS warning light without any objects in the blind spot, then this could be caused by a HW problem in the Side Object Detection radar (SODL/SODR). In case of customer complaints for above symptom is confirmed, replace the SODL or SODR on the side for which the symptom is shown and download software SOD Reload.
ST-111A-2017-02-
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
TJ31543.4.3-2017
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ20402.3.4-2017
Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.
TJ29078.14.0-201
This is a Technical Journal: Rough shifts, 5-4, Neutral Control, N-D TF80SC/SD Due to internal tolerance deviation in automatic gearbox, (TF80SC/SD) the customer may experience rough shift from 5:th to 4:th gear, or/and shift shock after standing still at brake release, or/and harsh engagement N-D shift. DTC TCM-P089500 might not be stored even with above stated symptoms. PRODUCT MODIFICATION: A modified TCM software with better adaptation functionality for internal tolerance deviation in automatic gearbox. Material for analysis can be requested in Vehicle Report.
SMB00-003-2017-0
This is a Service Manager Bulletin: Service Scheduling system enhancements. Improving Service Action/Recall scheduling.
TJ32170.2.0-2017
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
PB77-006-2017-01
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
TJ29131.5.0-2017
This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
TJ29131.6.0-2017
This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
TJ31292.1.1-2017
This is a Technical Journal: 1.Remove oil pump from AOC (Active On demand Coupling)and inspect the strainer. (See att.) 2.Clean strainer with lint-free cloth, do not use any cleaning liquids (this can contaminate the oil) 3.Clean pump sump in AOC, do not use any cleaning liquids (this can contaminate the oil) 4.Assemble cleaned pump to AOC 5.Fill up with new oil to correct oil level in AOC according to VIDA. 6.Perform a calibration using VIDA If there is a screeching noise (see attachment) and the calibration finishes within one minute, the AOC is OK, and sludge on the strainer and/or air in the oil system is root cause. Release the car. If there is not a screeching noise, and the calibration process takes more than one minute due to autostarting two times, then do a test drive while trying to provoke front wheels slip (obey all traffic laws and be aware of your surrounding). If the DTC returns, then replace the complete AOC. If the car is inside structure week 201220-201419, use VIDA to order and download the following SW after AOC replacement:: 31411060 for car 134, 155, & 156 31411059 for car 124 & 136
SMB00-199-2017-0
This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? literature over the Internet.
TJ32206.1.0-2017
This is a Technical Journal: Short sound interruptions while streaming via Bluetooth. Short sound interruptions may be heard while streaming music via Bluetooth. This may occur even if the audio/music file is stored in the mobile phone.A possible temporary solution may be to change the source in the IHU to Radio and back to Bluetooth again. Another temporary solution to improve this symptom is to perform a ?hard reset? of the mobile phone and/or perform a factory reset of the IHU (NOTE! The IHU will be restored to factory settings.) Do not replace the IHU due to this symptom as it will not solve the root cause.
ST-186-2017-01-0
Title : No . Page Volvo Special Tool 186 1 of 1 Cabinet Car Market : SPECIAL United States , Canada TOOLS Date : YEAR MONTH DAY BULLETIN 2012 02 02 Take Your Special Tool Storage to the Next Level Maintain Your Parts & Service Department Efficiency , Organization and Productivity with the Volvo Special Service Tool Cabinet from Stanley Vidmar ! System includes ( 3 ) Stanley Vidmar Modular drawer cabinets with partitions , dividers and lock , ( 2 ) overhead shelf door cabinets with one shelf and lock ; designed to store Volvo Special Service Tools . Features ? Three - cabinet system with two overhead storage cabinets . ? 38 drawers with compartments . ? Exceptional tool organization with dedicated compartments , partitions and dividers . ? All cabinets are lockable . ? All steel construction . ? Drawers rated at 400 lbs . capacity fully loaded and extended . ? Drawer cabinets have pallet base included . ? Allows cabinets to be moved fully loaded and as your needs change . ? Tool locator sheets and index provided for placement of 600 tools in drawers and overhead cabinets . Technical Weight approx . ( lbs ) 2400 554 - VOLVO - SPL Color Volvo Blue Volvo Special Tool Cabinet Power supply ( V / Hz / A ) None Dimensions ( L x W x H ) 90 " x 27 - 3 / 4 " x 90 " Dealer Price $ 7,292 To Order Call 800 - 345 - 3399 or visit Volvodealersolutions.com today ! Promo # VO12 - 11 All Product Sold F.O.B . Shipping Point Pricing effective through June 30 , 2012 " Fixed Right ? First Time " SERVICE TECHNICIANS SERVICE PARTS WORKSHOP Service MANAGER MANAGER FOREMAN Personnel : read and initial . © 2012 Volvo Cars of North America , LLC Printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste
SMB00-287-2016-1
Please use attached file to create new version of bulletin. Please remove original bulletin by same number dated 2/18/2010.
PB87-R89707-2016
Parts Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 XC90 & S90
SPJ32225.1.0-201
Service Product Journal TITLE: Message shown while trying to add software part number manually in VIDA
TJ32170.1.0-2016
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable is not damaged. Do not replace the IHU for this symptom as there is currently no permanent solution available.
PB36-061-2016-12
Parts Bulletin TITLE: Parts Return: 31419709 Sensor
PB87-024-2016-12
Parts Bulletin TITLE: Parts Return: 31469071 Hose
TJ30925.7.0-2016
Technical Journal TITLE: SPA Climate system, unexpected behavior
TJ25153.7.1-2016
This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 - 03 - 24 FUNC GROUP : FUNC DESC : 3634 Washer Page 1 of 24 Attachment File Name File Size TJ 25153 S60 MY11 - , V60 , S60 , V60CC.pdf 0.8349 MB TJ 25153 S80 MY07 - , V70 MY08 - , XC70 MY08 - . pdf 0.7857 MB TJ 25153 S90 ( 234 ) MY17 - . pdf 1.4623 MB TJ 25153 V90V90CC ( 235236 ) MY17 - . pdf 1.5192 MB TJ 25153 XC90 ( 256 ) MY16 - . pdf 2.1365 MB TJ 25153_XC60 . pdf 0.8801 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 9999 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 138 2016 - 9999 0000122 - 9999999 201345 - 999952 155 2015 - 9999 0001147 - 9999999 201035 - 999952 156 2009 - 9999 0000212 - 9999999 200835 - 999952 157 2016 - 9999 0000022 - 9999999 201450 - 999952 234 2017 - 9999 0000001 - 9999999 201617 - 999952 235 2017 - 9999 0000001 - 9999999 201617 - 999952 236 2017 - 9999 0000001 - 9999999 201617 - 999952 256 2016 - 9999 0000001 - 9999999 201505 - 999952 ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2016 VOLVO CAR USA , LLC Technical Journal 25153 CSC Customer Symptom Codes Code Description 1U Washer fluid reservoir / hoses / Leakage VST Operation Number DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : If leakage occurs in the washer system at any of the multiple
TJ32204.1.1-2016
This is a Technical Journal: P-SIM = Personal Subscriber Identity Module When using the in-car modem and P-SIM connection, the following symptoms may appear: 1 - In car apps such as TuneIn and Pandora connect to the service but say "Connecting..." when trying to play music. 2 - When a device is connected to the vehicle's WiFi hotspot, it will redirect to an AT&T website such as the one in the attachment Wifi Connection Message.jpg The above symptoms are due to the data plan for the P-SIM expiring. There is no fault with the vehicle. Should a customer present one of the above complaints, please direct them to the support site for instructions on how to renew the data plan for the P-SIM.
SMB00-424-2016-1
While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagnostic labor while not adversely affecting the dealers General Operation Index.
TJ32183.1.1-2016
Technical Journal TITLE: Service Action S89807: Exterior door handle tape
TJ28941.1.0-2016
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
TJ32014
Wind deflector net clogged
R89707-2016-12-2
Quality Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 - 2017 XC90, 2017 S90
TJ32010.2.0-2016
Technical Journal TITLE: Lock switch in rear door panel sticks
PB88-R89708-2016
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had the front passenger seatbelt buckle stud punched correctly. This may result in a separation between the buckle and the seat belt bracket. If this were to occur, it could increase the risk of injury to a front passenger seat occupant in a vehicle crash.
TJ29131
THIS IS A TECHNICAL JOURNAL: CUSTOMER MAY EXPERIENCE A LOW OIL LEVEL WARNING IN DIM AND /OR OIL LEAKAGE FROM THE ENGINE. THE OIL MAY LEAK DUE TO A CRACK IN THE PLUG FROM THE VVT PULLEY REPLACE BOTH PLUGS IN BOTH VVT-PULLEYS ACCORDING TO THE ATTACHED INSTRUCTION. PLUG PN:31375877 IF THE TIMING BELT IS EFFECTED WITH OIL , REPLACE THE TIMING BELT ACCORDING TO VIDA INSTRUCTIONS.
TJ31543
THIS IS A TECHNICAL JOURNAL: THIS JOURNAL IS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. SERVICE: *SEE GUIDE UPDATED OCT. 12, 2016 FOR RELEVANT P5/SPA SOFTWARE DOWNLOAD INFORMATION: P5_SPA_SW_GUIDE.PDF SEE VIDA SOFTWARE TAB FOR ALL OTHER VEHICLES.THE ATTACHED CHECKLISTS CAN BE USED FOR RESTORING CUSTOMER SETTINGS, WHERE APPLICABLE.
TJ26753
THIS IS A TECHNICAL JOURNAL: IT HAS BEEN NOTICED ON REQUESTED MATERIALS THAT PAS SENSORS ARE ANALYZED WITHOUT FINDING ANY FAULT ON THE PARTS. AS A HELP TO THE TROUBLESHOOTING ON PARKING ASSISTANCE SYSTEM, WE HAVE DEVELOPED SOME POINTS OF POSSIBLE ACTIONS IN CASE OF PROBLEMS. FALSE DETECTION MAY BE CAUSED BY VARIOUS REASON EXPLAINED IN THIS TECHNICAL JOURNAL.
SMB00-339
THIS IS A SERVICE MANAGER BULLETIN: THIS PROGRAM WILL NOW PROVIDE VOLVO RETAILERS ADDITIONAL LATITUDE, TO PROACTIVELY ADDRESS NON-WARRANTY CUSTOMER CONCERNS IN AN EXPEDITIOUS MANNER. THE OWNERSHIP EXPERIENCE SHOULD NEVER BE COMPROMISED DUE TO A CUSTOMER INCONVENIENCE. IN AN EFFORT TO HELP SUPPORT AN ENHANCED CUSTOMER OWNERSHIP EXPERIENCE, VOLVO RETAILERS WILL NOW HAVE THE ABILITY TO SELF-AUTHORIZE GOODWILL CLAIMS (1 TIME ONLY PER VIN) FOR THE CUSTOMERS OF THE NEW MY 2016 & MY2017 XC90 T8 PLUG-IN HYBRIDS AND MY2017 S90.
SMB17-2016A
VOLVO CAR SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS MY 2017 S60 , V60 AND XC60 ( P3 ) GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2017A SERVICE OPERATIONS REFERENCE BULLETINS : ISSUE DATE : STATUS DATE : SMB 17 - 017 , TJ 29233 , TJ 20278 , WARRANTY ADMIN . MANUAL 2016 - 03 - 08 2016 - 04 - 27 SERVICE SERVICE WARRANTY MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS . VEHICLE INSPECTION PROCEDURE ( TRUCK DELIVERY ) PRE - DELIVERY SERVICE ( PDS ) VEHICLE IN STOCK MAINTENANCE VEHICLE DELIVERY ( CUSTOMER DELIVERY ) SOME VEHICLES WITH LIGHT - COLORED INTERIORS INCLUDE LEATHER CARE WIPES ( 31393559 ) . THESE WIPES SHOULD BE PRESENTED TO THE CUSTOMER WITH THE OWNERS INFORMATION MATERIALS ( GLOVE BOX MATERIALS ) . FLOOR MAT INSTALLATION : NEVER USE MORE THAN ONE FLOOR MAT AT A TIME ON THE DRIVERS FLOOR . NEW CAR DELIVERY IS A CRUCIAL STEP IN THE RETAIL CAR DELIVERY PROCESS . AT THIS POINT THE BUYING EXPERIENCE TURNS INTO A LONG - TERM RELATIONSHIP . IT IS THE RETAILERS RESPONSIBILITY TO ENSURE THAT THE CAR AND THE EXPERIENCE ARE AS ENJOYABLE AND INFORMATIVE AS POSSIBLE . STOCK MAINTENANCE IS A KEY ELEMENT IN THE OVERALL PROCESS . IT IS IMPORTANT TO KEEP YOUR VEHICLE INVENTORY MAINTAINED AND FRESH . RIGHT FIRST TIME IN TIME PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50 % WASTEPAPER AND 10 % POST - CONSUMER WASTE .
SMB00-354
WARRANTY, CUSTOMER PAY AND/OR INTERNAL REPAIRS PERFORMED MUST BE VERIFIED BY A PUNCHED TIME FLAG ON THE BACK OF THE REPAIR ORDER HARD COPY. EACH REPAIR LINE MUST HAVE A SEPARATE AND IDENTIFIABLE TIME PUNCH FOR THE RESPECTIVE REPAIR FOR ALL REPAIR TYPES, I.E., WARRANTY, CUSTOMER PAY, AND INTERNAL.
TJ30908302016092
THIS IS A TECHNICAL JOURNAL: IF THE VEHICLE SHOWS A CONSTANT BLIS WARNING LIGHT WITHOUT ANY OBJECTS IN THE BLIND SPOT, THEN THIS COULD BE CAUSED BY A HW PROBLEM IN THE SIDE OBJECT DETECTION RADAR (SODL/SODR). IN CASE OF CUSTOMER COMPLAINTS FOR ABOVE SYMPTOM IS CONFIRMED, REPLACE THE SODL OR SODR ON THE SIDE FOR WHICH THE SYMPTOM IS SHOWN AND DOWNLOAD SOFTWARE SOD RELOAD.
TJ30934402016090
THIS IS A TECHNICAL JOURNAL: IF SQUEALING NOISE OCCURS FROM FRONT BRAKES ON CARS BUILT BEFORE CHASSIS NUMBER 040328, THEN REPLACE FRONT DISCS ACCORDING TO VIDA, THE NEW BRAKE DISCS HAVE CHANGED METAL COMPOSITION IN ORDER TO REDUCE SQUEALING NOISE. ALSO REPLACE FRONT BRAKE PADS IF VEHICLE IS BUILT BEFORE 15W19, OR AFTER 15W20 IF THE BRAKE PADS ARE WORN DOWN OR THERE HAS BEEN A PREVIOUS ATTEMPT TO GREASE OR CHAMFER THE PADS TO REPAIR THE CAR.
TJ29131.3.0
This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
TJ30619.1.2
This is a Technical Journal: Customer may experience some play (tilting up/down, y-axis) in the outer rear view mirror. In case of customer complaints install repair kit
TJ26745.7.2
This document is a Technical Journal: Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
TJ28470.3.1
This document is a Technical Journal: RSE = Rear Seat Entertainment This TJ describes how to change the region code on the RSE system with two DVD players and 8" touch screens if necessary.
PB260-034
This document is a Parts Bulletin: Please return stock of part number 31439968 Thermostat to your servicing Distribution Center.
SPJ3176020
This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur. VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working. In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.
TJ2750060
This document is a Technical Journal: If the vehicle is equipped with electrical parking brake (EPB) it is required to retract the rear caliper brake pistons by a special service command in VIDA when replacing the rear brake pads. It may happen that the brake pistons does not retract. if it does not retract follow instructions provided in this TJ.
TJ2753672
This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ15636.17.0
If oil leakage is suspected from the steering gear, make sure it is oil leakage and not contamination (which can appear as leakage), an inspection needs to be performed . If confirmed there is oil leakage in the bellows, replace the steering gear according to VIDA.
TJ20803.9.0
In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
SPJ31628.7.0
VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error. Please contact System Administrator"
SPJ31721.1.0
Below error message may be shown in VIDA when selecting the Software tab in VIDA. With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"
SPJ31722.1.1
A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire. The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.
SPJ31352.1.0
Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable. Access by using the applicable URL.
TJ31578.1.0
If inner support in tailgate panel comes loose when the panel is removed, Glue the inner support according to provided method.
SMB-00-353
The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
TJ25329
If a grinding noise occur from the front wheel hub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?. Service: Check if the wheel hub is displaced in the steering knuckle, refer to picture ?TJ 25329-1.jpg?. If found replace the wheel hub according to VIDA.
TJ27536
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
SMB22-206
All new Volvo engines leave the factory filled with Castrol EDGE Professional as an integral part of their delivery of high performance. Castrol EDGE Professional?s outstanding performance has made it the oil of choice for Volvo and is the only Volvo recommended engine oil.
TJ19967
Blisters/bubbles may appear on the air vent surfaces. The blistering of the material is often caused by an air freshener applied directly to the air vents. Do not attach any sort of air freshener directly on air vents.
TJ31535
If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their satellite radio programming without any interruption of service. For SPA vehicles, the SiriusXM tuner is contained within the Infotainment Head Unit (IHU). For all other vehicles, the tuner is the Remote Digital Audio Receiver (RDAR).
TJ31362
ANC = Active Noise Control The vehicle?s radio may be heard in the background on the opposite side (land-side) of a call made from a phone connected to Sensus Connect infotainment via Bluetooth. This happens because the microphone?s phantom feed for ANC is picking up this sound. It is not heard in the vehicle because media/radio audio is muted during the Bluetooth call. The audio heard may come from either FM, AM, or SiriusXM sources.
SPJ31593
There has been an increasing amount of reports where users state that its not possible to perform a vehicle readout when pressing ?Connect? There will be an error message asking the user if they wants to retry after an error message saying ?Error occurred during complete read out for VIN ?This error message is generic and could be caused by other problems
TJ3091420160428
THIS IS A TECHNICAL BULLETIN : CUSTOMER MAY EXPERIENCE THAT THE FUNCTION FOLDING OUTER REAR VIEW MIRROR DO NOT WORK AND A NOISE IS PRESENT WHEN LOCKING/UNLOCKING VEHICLE.
TJ3144620160422
THIS IS A TECHNICAL JOURNAL : THE FRONT AND REAR FENDER FLARES MAY HAVE POOR FIT. IMPROVEMENTS HAVE BEEN IMPLEMENTED ON PARTS FROM STRUCTURE WEEKS ABOVE. IF A FAILURE OCCURS AFTER THE BREAKPOINT, PLEASE REPORT BACK ON WHICH FENDER FLARE, AND WHERE THE LOCATION OF THE FAILURE IS. SEE ATTACHED GUIDELINE TO JUDGE THE FAILURE.
TJ3121620160421
THIS IS A TECHNICAL JOURNAL : IF AN ENGINE STILL HAS A HIGH LEVEL OF OIL CONSUMPTION DESPITE FOLLOWING TJ30087, FOLLOW THE ACTIONS DESCRIBED UNDER SERVICE.
TJ3146220160412
THIS IS A TECHNICAL JOURNAL : IF A CUSTOMER SHOULD COMPLAIN OF A VOLVO ON CALL SERVICE REQUIRED MESSAGE AND THE DTC PHMB116F09 IS SET INTERMITTENTLY OR PERMANENT IN THE TEM3G MODULE, PLEASE FOLLOW THE BELOW INSTRUCTION UNDER SERVICE.
SMB0034020160411
THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE VOLVOS OWNERSHIP EXPERIENCE, VOLVO CAR CANADA LIMITED IS OFFERING THE VOLVO PREPAID MAINTENANCE (VPM) PROGRAM. THIS PLAN IS DESIGNED TO ENHANCE CUSTOMER OWNERSHIP EXPERIENCE BY PROVIDING MAINTENANCE AND WEAR COVERAGE AND WILL HELP ENSURE TROUBLE FREE OPERATION OF THEIR NEW VOLVO VEHICLE.
SMB0032120160408
THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE CUSTOMERS VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR USA, LLC ANNOUNCES THE MY 2013 MY2016 VOLVO COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE PROGRAM USA.
TJ2969720160408
THIS IS A TECHNICAL JOURNAL : WHEN PERFORMING THE CONNECTION OF THE VOLVO ON CALL MOBILE APP TO A SENSUS CONNECT CAR, THE SETUP PROCEDURE MAY FAIL DUE TO AN INCORRECT MODEM SETTING.
STB216
News Letter 70
TJ25153
Washer system layout for identifying leakeage points
TJ30808
POT not operating when using tailgate handle
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.