Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37231.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37618.3.6
Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
37631.3.0
Service Bulletin/Repair Instructions
This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service".
37774.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the spare part kit part number 32476677 to replace the affected component, please follow the instructions under "Service".
37893.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
36555.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
37342.2.3
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
37618.3.5
Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
33031.6.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
37839.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”
37813.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.
34521.11.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
35503.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
37814.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
35526.1.8
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
36923.9.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
37514.6.0
Service Bulletin/Repair Instructions
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
37507.4.0
Service Bulletin/Repair Instructions
This is a TJ - Text and 2 Attachments - 1 .PDF file and 1 .MOV file - We’re currently investigating an issue where the navigation map in the driver display may appear as a red and white checkerboard or may not show at all (black screen), either at start-up or while driving. To temporarily resolve the issue, press and hold the Home button on the center display for 20 seconds to restore the map view. We’re working on an improvement, and this information will be updated as soon as a countermeasure is available.
37809.1.1
Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37511.1.0
Service Bulletin/Repair Instructions
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
37438.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37103.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
37654
Service Bulletin/Repair Instructions
This is a TJ - text only no additional attachments - If the DIM is not responding during start and no response in DIM is visible in VIDA in combination with DTC VCU1 U015500 follow the instructions under “Service.”
37583
Service Bulletin/Repair Instructions
This is a TJ Text and 3 mp3 files - If the customer is intermittently experiencing distorted audio across multiple sound sources simultaneously—such as Radio/Streaming, Belt Reminder, Park Assist, Speed Warning, etc. see the attached examples (TJ_37583_1-3.mp3) and follow advice under "Service". Note! This TJ is only applicable for MY26 iCUP vehicles, Variant Designation Number (VDN):RP03.
35842
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
37364
Service Bulletin/Repair Instructions
This is a TJ - When the engine is turned off, the lights in overhead console, reading lamps, footwell, and luggage compartment may not turn on. This issue occurs intermittently, and during such instances, the ON/OFF button for the overhead console becomes unresponsive, follow advice under service. Open the front driver side door, this will restore the interior lights. In this scenario, please follow the advice under "Service".
28874
Service Bulletin/Repair Instructions
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
TJ 34498
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
34521
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36902
Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
19245
Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification.
TJ37364.2.0-2025-11-19
Service Bulletin/Repair Instructions
This is a TJ - When the engine is turned off, the lights in overhead console, reading lamps, footwell, and luggage compartment may not turn on. This issue occurs intermittently, and during such instances, the ON/OFF button for the overhead console becomes unresponsive, follow advice under service. Open the front driver side door, this will restore the interior lights. *Work is ongoing, with the planned software release scheduled for the first quarter of 2026.
TJ36902.1.0-2025-10-31
Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
37514
Service Bulletin/Repair Instructions
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". To ensure that the third party apps are downloaded correctly, follow the Setup Wizard completely during initial setup. If you continue the setup when prompted, the issue will not occur.
36551
Service Bulletin/Repair Instructions
This is a Technical Journal: If the sound can be located towards camshaft sealing area according to attached files: Loosen the oil filling cap a little bit and turn engine off again to see if affects the noise. If sound is gone with cap loosened, replace the camshaft seals according to instructions in VIDA.
37507
Service Bulletin/Repair Instructions
This is a TJ - Text and 2 Attachments - 1 .PDF file and 1 .MVE file - We’re currently investigating an issue where the navigation map in the driver display may appear as a red and white checkerboard or may not show at all (black screen), either at start-up or while driving. To temporarily resolve the issue, press and hold the Home button on the center display for 20 seconds to restore the map view. We’re working on an improvement, and this information will be updated as soon as a countermeasure is available.
37438
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37224
Service Bulletin/Repair Instructions
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
37456
Service Bulletin/Repair Instructions
This is a Technical Journal: Driving Journal issue, iCUP MY26. Ensure Data sharing in CSD is activated, and location services is toggled to "Always On" for the Driving Journal "In Car App" and Active Volvo ID. If the issues still exists, please create a "Support Not Needed" TIE Report for case building purposes.
37418
Service Bulletin/Repair Instructions
This is a Technical Journal: Sunroof Sun Protection. During periods of intense sunlight, it is recommended to keep the sunroof closed when parked to minimize direct sunlight entering the vehicle, as prolonged exposure may cause deterioration or quality issues in the interior materials.
36610
Service Bulletin/Repair Instructions
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
37366
Service Bulletin/Repair Instructions
This is a Technical Journal: DTC CEM B109A4A Incorrect BBS. A SW solution is planned during 2025 quarter 4.
TJ31514.1.0
Service Bulletin/Repair Instructions
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal