Vehicle report

2021 VOLVO V60PHEV

Service bulletins

53 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

36863.4.0

Service Bulletin/Repair Instructions

This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer.

37631.3.0

Service Bulletin/Repair Instructions

This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service".

37774.1.0

Service Bulletin/Repair Instructions

This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the spare part kit part number 32476677 to replace the affected component, please follow the instructions under "Service".

33031.6.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

37839.1.1

Service Bulletin/Repair Instructions

This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”

34521.11.1

Service Bulletin/Repair Instructions

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

36376.6.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Text only no attachments - Before replacing a cell module, make sure the latest BECM software is downloaded. This is important for utilizing the VIDA method described here and receiving the correct cell balancing diagnostics after the replacement.

36496.10.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

35503.4.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

37814.1.0

Service Bulletin/Repair Instructions

This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.

35526.1.8

Service Bulletin/Repair Instructions

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

Service Bulletin/Repair Instructions

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

34521.10.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

34295.9.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.
 Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.

36376.5.1

Service Bulletin/Repair Instructions

This is a Technical Journal: Text only no attachments - Before replacing a cell module, make sure the latest BECM software is downloaded. This is important for utilizing the VIDA method described here and receiving the correct cell balancing diagnostics after the replacement.

35842

Service Bulletin/Repair Instructions

This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.

36757

Service Bulletin/Repair Instructions

This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism

34521

Service Bulletin/Repair Instructions

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

36902

Service Bulletin/Repair Instructions

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

37624

Service Bulletin/Repair Instructions

This is a TJ - Text only no attachments If a decision is taken to replace a cell module and the vehicle has VDN code CK04, please follow information under "Service." f you are replacing a cell module and the vehicle has VDN code CK04, please install the SP listed below before you replace the cell module.

19245

Service Bulletin/Repair Instructions

This is a Technical Journal. Vehicle type and platform identification.

TJ36902.1.0-2025-10-31

Service Bulletin/Repair Instructions

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

37428

Service Bulletin/Repair Instructions

This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service".
 This Technical Journal handles only SENSUS vehicles.

36048

Service Bulletin/Repair Instructions

This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

35912

Service Bulletin/Repair Instructions

This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.

36916

Service Bulletin/Repair Instructions

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.

36814

Service Bulletin/Repair Instructions

This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.

TJ31514.1.0

Service Bulletin/Repair Instructions

this a Technical Journal: ASDM = Active Safety Domain Master
 To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal

8501

Service Bulletin/Repair Instructions

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

36961

Service Bulletin/Repair Instructions

This is a Technical Journal: Improved 12V battery test in VIDA. Service:
 Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

TJ 34295

Service Bulletin/Repair Instructions

This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.

37235

Service Bulletin/Repair Instructions

This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later

S10303

Service Campaign

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

36257

Service Bulletin/Repair Instructions

This is a Technical Journal: Climate system heating performance (HVCH). Replace HVCH.

37175

Service Bulletin/Repair Instructions

This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory

34647

Service Bulletin/Repair Instructions

This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456

36277

Service Bulletin/Repair Instructions

This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.

37070

Service Bulletin/Repair Instructions

This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.

TJ31543

Service Bulletin/Repair Instructions

This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.

36863

Service Bulletin/Repair Instructions

This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC
 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph).
 3. Perform a new VIDA readout

TJ19245

Service Bulletin/Repair Instructions

This is a Technical Journal. Vehicle type and platform identification.

37000

Service Bulletin/Repair Instructions

This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.

36929

Service Bulletin/Repair Instructions

This is a Technical Journal: Check Engine Light and ECM P0CD900. Performed total software update.

37048

Service Bulletin/Repair Instructions

This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process

TJ27536.21.1-2024-08-07

Other

Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service

TJ34647.6.3-2024-08-07

Service Bulletin/Repair Instructions

This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456

TJ36961.2.1-2024-08-07

Other

This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA

36845

Service Bulletin/Repair Instructions

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.

TJ34647.6.2-2024-06-19

Service Bulletin/Repair Instructions

This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.

TJ36845.1.6-2024-06-19

Service Bulletin/Repair Instructions

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.

TJ36895.1.0-2024-06-19

Service Bulletin/Repair Instructions

This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.

TJ36845.1.5-2024-06-07

Service Bulletin/Repair Instructions

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.

TJ36961.1.0-2024-06-04

Other

This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2021 Volvo V60phev Service Bulletins: 53 bulletins | CarFathom