Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37231.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37270.2.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Text only no attachments - DIM Message and DTC BECM P0C3200. perform a total upgrade of the software please follow the advice under "Service"
37373.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new BECM software is released in version 3.6.4. or later. Perform a total upgrade according to TJ 31543 and release the car back to customer.
37618.3.6
Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
37631.3.0
Service Bulletin/Repair Instructions
This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service".
37774.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the spare part kit part number 32476677 to replace the affected component, please follow the instructions under "Service".
37893.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
36555.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
37342.2.3
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
37495.3.0
Service Bulletin/Repair Instructions
This is a Tech Journal - Text only no attachments - If a customer experiences a “Propulsion System Performance” message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service".
37867.1.0
Service Bulletin/Repair Instructions
This is a TJ only - no attachments If a vehicle has been updated to 5.1.9 SW and experiences one of the error states below in combination with BECM and/or IGM fault codes, please follow the instructions under Service. High Voltage Battery SOC drops down to 0% unexpectedly High Voltage Battery does not charge to 100% SOC Not possible to charge High Voltage Battery
37618.3.5
Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
33031.6.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
37373.7.0
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new Battery Energy Control Module software is released in software version 5.1.9. Perform a Total Upgrade according to TJ 31543 and release the car back to the customer.
37813.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.
37826.1.1
Service Bulletin/Repair Instructions
This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".
37618.3.4
Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
34521.11.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
35503.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
35526.1.8
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
36923.9.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
37618.3.3
Service Bulletin/Repair Instructions
This is a TJ - Text - plus 2 instruction documents - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". 3 steps provided in TJ
37514.6.0
Service Bulletin/Repair Instructions
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
37809.1.1
Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37495.2.0
Service Bulletin/Repair Instructions
This is a Tech Journal - Text only no attachments - If a customer experiences a “Propulsion System Performance” message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service".
37511.1.0
Service Bulletin/Repair Instructions
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
37438.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37236.5.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Text only no attachments - CEL and DTC ECM P04F000. New ECM software has been released
37480.2.0
Service Bulletin/Repair Instructions
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
35842
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
36757
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
34521
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36902
Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
37541
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 attachment - instructions TJI-527893-3_1_1- If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". Clear the DTC. If the DTC does not reset, release the car to the customer. If the DTC does reset, continue to fault trace according to VIDA.
19245
Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification.
TJ36902.1.0-2025-10-31
Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
TJ37373.6.0-2025-11-05
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. • If the DTC sets after SW version 3.6.4 or newer has been installed, please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report. *Structure Week 2023w46 and older: New BECM software is planned for 2026, Q1. • Please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report
37438
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37480
Service Bulletin/Repair Instructions
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
37224
Service Bulletin/Repair Instructions
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
36048
Service Bulletin/Repair Instructions
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
37440
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
35912
Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
37342
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
37418
Service Bulletin/Repair Instructions
This is a Technical Journal: Sunroof Sun Protection. During periods of intense sunlight, it is recommended to keep the sunroof closed when parked to minimize direct sunlight entering the vehicle, as prolonged exposure may cause deterioration or quality issues in the interior materials.
37373
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C7800. Structure Week 2023w47 and newer: New BECM software is released in version 3.6.4. Perform a Total Upgrade according to TJ 31543. •If the DTC sets after SW version 3.6.4 or newer has been installed, please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report. *Structure Week 2023w46 and older: New BECM software is planned for 2026, Q1. •Please follow VIDA fault tracing and then create a TIE Support Needed Vehicle Report
37270
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC BECM P0C3200. perform a total upgrade of the software
35755
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
36610
Service Bulletin/Repair Instructions
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
36814
Service Bulletin/Repair Instructions
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
TJ31514.1.0
Service Bulletin/Repair Instructions
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
36965
Service Bulletin/Repair Instructions
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
36963
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC ECM P0DF400. •Structure weeks 202147 - 202446: Improved ECM software has been released in version 3.4.4. Please perform a software upgrade according to TJ 31543. Structure Weeks 2024w47 - newer: A software release is planned for 2025 quarter 2, please follow the steps belowIf the vehicle is drivable and the turtle light is not on in the DIM, do not replace any parts, clear the DTCs, and release the vehicle to the customer.
36514
Service Bulletin/Repair Instructions
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Reset or replace VGM.
37168
Service Bulletin/Repair Instructions
This is a Technical Journal: Door Lock Feature. Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door don´t open when pulled in slow/medium speeds, follow Vida for replacement method.
37255
Service Bulletin/Repair Instructions
This is a Technical Journal: Torque Rod, Right Upper Replacement. replacements of Torque rod, Right upper (P/N's 32298950 and 31682684
8501
Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36961
Service Bulletin/Repair Instructions
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
37234
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP - Service Reminder Indicator Not Possible to Reset. Work is ongoing to provide new DIM software which will be available in VIDA
37235
Service Bulletin/Repair Instructions
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
S10303
Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
36257
Service Bulletin/Repair Instructions
This is a Technical Journal: Climate system heating performance (HVCH). Replace HVCH.
37105
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA
C000017
Service Bulletin/Repair Instructions
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. C000017 also addresses certain EX90’s that have missed one (1) or more OTA downloads. Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
37175
Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
37179
Service Bulletin/Repair Instructions
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab. Create a TIE report.
36894
Service Bulletin/Repair Instructions
This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
37184
Service Bulletin/Repair Instructions
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW. The issue is expected to be resolved within approximately 5 driving cycles
36318
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message and DTC VCU1 U016800. Reload ASDM
37091
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP - Steering wheel buttons won't tune/seek media. perform an IHU reload in VIDA.
36277
Service Bulletin/Repair Instructions
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
TJ31543
Service Bulletin/Repair Instructions
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
TJ19245
Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification.
37000
Service Bulletin/Repair Instructions
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
37012
Service Bulletin/Repair Instructions
This is a Technical Journal: BECM Spare Part Configuration. BECM Software reload.
37095
Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Light and DTC ECM P0A821C. Performed a software update.
36187
Service Bulletin/Repair Instructions
This is a Technical Journal: Internet Connectivity symbols in CCD. Hollow Triangle with an X or !: This symbol will most likely appear when there is an issue relating to the TCAM unit
36691
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button.
36823
Service Bulletin/Repair Instructions
This is a Technical Journal: PHEV IEM P060700 Control Module Performance DTC. Clear DTCs, road test and then perform a new readout.
36300
Service Bulletin/Repair Instructions
This is a Technical Journal: Over The Air Software Update (OTA)
36627
Service Bulletin/Repair Instructions
This is a Technical Journal: Unable to Erase DTC BECM P060647. Improved software is available in VIDA from 2024 week 27 (version 3.1.9)
37048
Service Bulletin/Repair Instructions
This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
TJ27536.21.1-2024-08-07
Other
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ34647.6.3-2024-08-07
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
TJ36801.1.1-2024-08-07
Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Lamp and Misfire DTC - ECM P030098. Do not replace any parts. Improved software was released in 2023 week 48 (version 2.13.1). If the SW is earlier than 2.13.1 first please perform a total upgrade of the SW according to TJ 31543, then reset the flywheel adaptation according to VIDA.
TJ36961.2.1-2024-08-07
Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
TJ36823.5.0-2024-07-24
Service Bulletin/Repair Instructions
This is a Technical Journal: PHEV IEM P060700 Control Module Performance DTC. Clear DTCs, road test and then perform a new readout.
TJ36894.3.2-2024-07-24
Service Bulletin/Repair Instructions
This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
TJ36965.1.0-2024-07-24
Service Bulletin/Repair Instructions
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor
36845
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ34647.6.2-2024-06-19
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
TJ36845.1.6-2024-06-19
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36894.3.0-2024-06-12
Service Bulletin/Repair Instructions
This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
TJ36647.4.0-2024-06-07
Service Bulletin/Repair Instructions
This is a Technical Journal: Incorrect fuel level or tank capacity. Replace fuel tank.
TJ36845.1.5-2024-06-07
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36961.1.0-2024-06-04
Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA