Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
33031.6.0
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
34521.11.1
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
28874
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
34521
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
19245
This is a Technical Journal. Vehicle type and platform identification.
37428
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.
36048
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
36916
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
TJ31514.1.0
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
8501
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36961
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
37235
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
S10303
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
36512
This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
37175
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
36277
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
37070
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
TJ31543
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
37000
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
37048
This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
TJ27536.21.1-2024-08-07
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ36961.2.1-2024-08-07
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
36845
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36845.1.6-2024-06-19
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36895.1.0-2024-06-19
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
TJ36845.1.5-2024-06-07
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36961.1.0-2024-06-04
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
36899.1.0
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
36512.2.0
This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
36916.1.0
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
36845.1.4
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
36845.1.3
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
35924.1.4
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
36845.1.2
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
36693.2.1
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
26745.13.14
This is a Technical Journal: 12V Battery Testing Method
TJ35912.4.0
Updated Chassis Range.
TJ36048.2.0
Alleged issues with Intellisafe functionality.
C00009
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ34936110
No internet connection and intermittent.
36678.1.0
This is a Technical Journal. Recovering control modules stuck in ânot respondingâ after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
TJ3662910
Driver support systems
TJ3627710
Body, cab and interior.
TJ3641580
Electrical rear axis drive
TJ3416550
Mobile data services, general
TJ3656330
Rubber cushion
TJ3625752
New Information.
TJ36512.2.0
Upper front suspension creaking/knocking noise.
TJ36534.3.0
Decor lightning, buzzing noise.
TJ36424.1.1
Vibrations in steering wheel above 60 mph
TJ3655550
Creaking noise from right engine pad
TJ3656310
Creaking noise from right engine pad
TJ3654810
OHC replaced too often due to CEM U134187 download software prior replacement
TJ36548
OHC replaced too often due to CEM U134187,download software prior replacement
TJ36563
Creaking noise from right engine pad
TJ3612530
WPC (Wireless Phone Charger) charging information
TJ36257
Climate system heating performance (HVCH)
TJ36125
WPC (Wireless Phone Charger) charging information
TJ36513
Towbar TRM not responding
TJ36224
No bass function (High Performance Audio)
TJ36509
Volvo Cars App Remote climate or ERS, not possible
TJ36512
Upper front suspension creaking/knocking noise
TJ19245
Vehicle type and platform identification
TJ35902
Connectivity services activation - PSIM issues
TJ36455
Volvo Cars App Android, no climate setting button
SMB00-108C
Expendable Items Parts List.
CBR-2201
Engine Control Module (EMS) Software (MSW) Information â August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
ICUP/Google Built-In Diagnostic Operations
356EN01
VIDA QR Scanner Mobile App
TJ3407130
Info request, door sealing strip coming loose.
KC-159
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
KC-99
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 35507 6 0
Outer rear view mirror glass incorrect position after reversing.
TJ 35901 4 0
Driving, Twin Engine/Propulsion using electric motor not possible.
TJ 34647 6 0
Perform a software upgrade in accordance with TJ 31543.
TJ3570130
Perform a software upgrade in accordance with TJ 31543.
TJ 35978 1 0
New Software Products (SP) have been developed to convert a Care Key to a standard key.
TJ33867.1.3-2021
This is a Technical Journal: we find with automobiles. Radial force variation ( RFV ) is a condition where excessive run out will create the same symptom as an unbalanced tire. Tire balancing should be checked and corrected as needed but is not always the solution. Road Force balancing detects assembly run out measured under load simulating real world driving conditions and will provide a solution to match mount the tire and rim to minimize loaded run out.
TJ35907.1.0-2021
This is a Technical Journal: DTC SODL/R-C106057 after replaced SOD
TJ35440.4.0-2021
This is a Technical Journal: Echo heard on phone call, Improved IHU software that will correct this issue is under development and will be released in June of 2020.
TJ35872.1.0-2021
This is a Technical Journal: Panorama sunroof glass panel / roller blind does not open or close
TJ35902.1.1-2021
This is a Technical Journal: Connectivity services activation - PSIM issues
TJ34354.4.0-2021
This is a Technical Journal: Creaking noise, front seat rails. Apply tape and torque seat bolts in the specified order (Rear bolts first).
TJ35817.2.0-2021
This is a Technical Journal: Squeaking noise under front seats cushions
TJ35507.5.0-2021
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
TJ35507.4.0-2021
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
TJ35420.2.0-2021
This is a Technical Journal: XC40 support charger/jump start - access positions
TJ34519.5.0-2021
This is a Technical Journal: Reduced power steering assistance during parking maneuvering
TJ34532.2.0-2021
This is a Technical Journal: Gurgling sound from sunroof area, while driving in the rain
TJ33031.5.0-2021
This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
TJ35511.1.0-2021
This is a Technical Journal: Creaking noise from Steering Wheel Module
TJ35789.1.0-2021
This is a Technical Journal: Window guide moulding front doors, deformed
TJ35817.1.0-2021
This is a Technical Journal: Squeaking noise under front seats cushions
SMB00-017-2020-1
This is a Service Manager Bulletin: Adapter return
TJ32985.5.0-2020
This is a Technical Journal: Seat belt front, may not retract fully
TJ35411.2.0-2020
This is a Technical Journal: Front anti-roll bar link, creaking/knocking noise
TJ34286.5.0-2020
This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.
TJ34803.2.0-2020
This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.
TJ35670.1.0-2020
This is a Technical Journal: Rattling noise hood hinge. apply tape on the hood hinges
ST-001-2020-09-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ32985.4.0-2020
This is a Technical Journal: Seat belt front, may not retract fully
TJ35578.1.0-2020
This is a Technical Journal: Start/stop, changed behavior after software upgrade
TJ35530.1.0-2020
This is a Technical Journal: Rattle noise from front wheel arch liner. Perform adjustment
TJ35514.1.0-2020
This is a Technical Journal: Prior Approval for VCM Replacement
SMB39-015-2020-0
This is a Service Manager Bulletin: Prior Approval for VCM Replacement
S10011-2020-06-0
Service Action: S10011 - A/C Refrigerant charge values are too high. Corrective action is to drain the A/C system and recharge with correct amount of refrigerant.
SMB17-023-2020-0
Over the past month, Volvo Car USA and Volvo Car Canada Limited have implemented a number of measures to help minimize the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.
S10011-2020-04-1
Please see attached pdf for content
TJ35479.1.0-2020
This is a Technical Journal: Headlamp high beam malfunction - message in DIM
SMB00-006-2020-0
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
SMB00-321-2020-0
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later. Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
TJ32531.5.0-2020
This is a Technical Journal: I-TPMS and Low Tire Pressure warning
TJ35399.1.0-2020
This is a Technical Journal: Storage box under driver seat, handle loose
SJ1000167-2020-0
This is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ34618.6.0-2020
This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up
TJ34740.1.3-2020
This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
SMB22-005-2020-0
This is a Service Manager Bulletin: Volvo Engine Petrol (VEP4 2.0L) Oil Viscosity Requirement
SMB00-444-2020-0
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
TJ35333.1.0-2020
This is a Technical Journal: Inner weather strip on door noisy
TJ32531.4.0-2019
This is a Technical Journal: I-TPMS and Low Tire Pressure warning
TJ35058.1.3-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ35058.1.2-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
SMB00-006-2019-1
Software Installation Policy changes.
SMB00-438-2019-1
This is a Service Manager Bulletin: Technician Skillset Requirments
PB83-S39920-2019
Please date parts bulletin 10/16/2019
S39920-2019-10-1
Volvo Car USA LLC and Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Action S39920 on certain model year 2019 - 2020 XC40 vehicles. Volvo has identified that the tailgate handle may crack under certain conditions. As a preventive measure, Volvo has developed a modification to the tailgate handle that involves installation of 2 bushings and 2 new tailgate handle mounting screws.
ST-001-2019-10-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ35161.2.0-2019
This is a Technical Journal: Yellow stains at rear bumper and D-pillar
TJ35161.1.0-2019
This is a Technical Journal: Yellow stains at rear bumper and D-pillar
TJ35058.1.1-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
ST-234-2019-08-2
This is a Special Tool Bulletin: Mandatory tool allocation
SMB00 438 2019-0
This is a Service Manager Bulletin: Technician Skillset Requirments
SMB00 006 2019-0
Software Installation Policy changes.
SMB84 001 2019-0
This is a Service Manager Bulletin: Windshield replacement products.
SMB171
Retail Car Delivery Process
PB22012
All model year 2019 and 2020* vehicles are delivered from the factory with Castrol EDGE Pro V 0w-20 Synthetic oil. Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.
SMB30-001-2019-0
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
SPJ34864 2 0-201
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
SPJ3484110-2019-
This is a Service Product Journal: Electric wiring diagram missing in VIDA. Model year 2020
SPJ3224230-2019-
This is a Service Product Journal: Digital Head Light Instrument for L.E.D., Halogen, Xenon vehicles
SPJ3475710-2019-
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
SPJ3478010-2019-
This is a Service Product Journal: VIDA VOC Access and Functionality
SPJ3479010-2019-
This is a Service Product Journal: VIDA VOC Access Functionality and Instruction
PB77-006-2019-05
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
SMB17-2020-2019-
This is a Service Manager Bulletin: Retail Car Delivery Process MY 2020
TJ31602
Infotainment System Reboots while driving (blank screen)
TJ31535
SiriusXM Tuner Replacement Process
TJ32929
?No Navigation Activated? Message in Sensus Navigation tile
TJ32929a
?No Navigation Activated? Message in Sensus Navigation tile
TJ36424
Vibrations in steering wheel above 60 mph
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.