36555.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
Vehicle report
2021 VOLVO XC40BEV
Service bulletins
118 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37342.2.3
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
33031.6.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
37839.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”
37813.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.
34521.11.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37814.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
35526.1.8
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
37809.1.1
Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37784.1.0
Service Bulletin/Repair Instructions
If the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". In cold weather (50°F and below) when the SoC is below 40% the indicated SoC may drop by approximately 10-15%. The correct SoC value is the one displayed when the vehicle is initially parked. The range will slowly recover and will be completely recovered after HV battery charge.
37511.1.0
Service Bulletin/Repair Instructions
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
37438.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37376.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
37480.2.0
Service Bulletin/Repair Instructions
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
28874
Service Bulletin/Repair Instructions
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
34521
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
19245
Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification.
TJ37521-1
Service Bulletin/Repair Instructions
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
TJ37521.1.0-2025-10-14
Service Bulletin/Repair Instructions
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
37376
Service Bulletin/Repair Instructions
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.
37438
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37428
Service Bulletin/Repair Instructions
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.
37480
Service Bulletin/Repair Instructions
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
37224
Service Bulletin/Repair Instructions
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
36048
Service Bulletin/Repair Instructions
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
37440
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
S10318
Service Campaign
Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Campaign S10318 – Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles. Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter. To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid. S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.
37342
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
36916
Service Bulletin/Repair Instructions
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
36610
Service Bulletin/Repair Instructions
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
TJ31514.1.0
Service Bulletin/Repair Instructions
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
36965
Service Bulletin/Repair Instructions
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
36424
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 mph. replace the driver's airbag module according to VIDA instructions
36514
Service Bulletin/Repair Instructions
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Reset or replace VGM.
8501
Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36961
Service Bulletin/Repair Instructions
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
37234
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP - Service Reminder Indicator Not Possible to Reset. Work is ongoing to provide new DIM software which will be available in VIDA
37235
Service Bulletin/Repair Instructions
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
S10303
Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
36512
Service Bulletin/Repair Instructions
This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
36309
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Perform software upgrade.
37105
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA
C000017
Service Bulletin/Repair Instructions
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. C000017 also addresses certain EX90’s that have missed one (1) or more OTA downloads. Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
36139
Service Bulletin/Repair Instructions
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available. Total upgrade.
36496
Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37175
Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
37179
Service Bulletin/Repair Instructions
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab. Create a TIE report.
37184
Service Bulletin/Repair Instructions
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW. The issue is expected to be resolved within approximately 5 driving cycles
36318
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message and DTC VCU1 U016800. Reload ASDM
36277
Service Bulletin/Repair Instructions
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
37070
Service Bulletin/Repair Instructions
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
TJ31543
Service Bulletin/Repair Instructions
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
37000
Service Bulletin/Repair Instructions
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
36691
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button.
36300
Service Bulletin/Repair Instructions
This is a Technical Journal: Over The Air Software Update (OTA)
37048
Service Bulletin/Repair Instructions
This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
TJ27536.21.1-2024-08-07
Other
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ36961.2.1-2024-08-07
Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
TJ36965.1.0-2024-07-24
Service Bulletin/Repair Instructions
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor
S10266
Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10266 on certain model year 2021- 2023 V90CC, S90l, XC60, XC90, XC40 and C40 vehicles. Volvo Car Investigations have identified that iCUP vehicles with a software version earlier than V2.3 need updating to ensure the proper functioning of the mobile app’s features. As a result, there is a possibility of losing remote functions in the Volvo Car App, such as lock/unlock and climate control. The corrective action is to perform a total software upgrade. S10266 affects 413 vehicles in the U.S and 9 in Canada.
36845
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ37003.1.1-2024-06-26
Service Bulletin/Repair Instructions
This is a Technical Journal: Google Assistant - Troubleshooting Guide. please ensure the vehicle has the most up-to-date Google Assistant application version.
TJ36229.3.0-2024-06-19
Service Bulletin/Repair Instructions
This is a Technical Journal: Low Tire Pressure warning and DTC BCM-C007768. Please check the tire pressures, if these are OK calibrate the iTPMS system. A new Software is planned to be released year 2024 quarter 3.
TJ36845.1.6-2024-06-19
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36895.1.0-2024-06-19
Service Bulletin/Repair Instructions
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
TJ36309.10.0-2024-06-06
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Improved IHFA Software.
TJ36845.1.5-2024-06-07
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36961.1.0-2024-06-04
Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
TJ36981.1.0-2024-06-04
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC IHFA-P060300. Download IHFA software.
36752.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 Mph. Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
36439.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Charge lid difficult to open/close. Adjust the charge lid
36512.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
36916.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
36555.7.0
Service Bulletin/Repair Instructions
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by perfoming a IHU reload.
36691.5.0
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP, âSearching for GPSâ message in DIM / CSD. Restart IHU via home button.
36845.1.4
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
C00013
Service Bulletin/Repair Instructions
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade â C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
36309.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Improved IHFA Software.
36845.1.3
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
35924.1.4
Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
36845.1.2
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
CBR-2014 202402
Service Bulletin/Repair Instructions
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
36451.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
36821.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal:
36693.2.1
Service Bulletin/Repair Instructions
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
36825.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
26745.13.14
Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing Method
34102.3.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
36752.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 Mph. Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
36817.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. A new calibration for the BECM (Battery Energy Control Module) DTCs listed above has been introduced in software version 2.10
35940.8.3
Service Bulletin/Repair Instructions
This is a Technical Journal: TCAM Replacement Needs Prior Approval
36309.6.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Improved IHFA Software.
TJ3671210
Service Bulletin/Repair Instructions
Propulsion Message in DIM with BECM DTC
C00009
Service Bulletin/Repair Instructions
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ3656330
Service Bulletin/Repair Instructions
Rubber cushion
TJ35902
Service Bulletin/Repair Instructions
Connectivity services activation - PSIM issues
TJ36374
Service Bulletin/Repair Instructions
General radio deviations ICUP vehicles
TJ36455
Service Bulletin/Repair Instructions
Volvo Cars App Android, no climate setting button
TJ35929
Service Bulletin/Repair Instructions
OTA not available for customer
TJ35884
Service Bulletin/Repair Instructions
OTA - FAQ for technicians
TJ36139
Service Bulletin/Repair Instructions
Vehicle cannot receive OTA updates
TJ36106
Service Bulletin/Repair Instructions
Electrical motor sound information
TJ36449
Service Bulletin/Repair Instructions
If the software is older than V2.4, which was released 22w42, perform a software upgrade
TJ35856
Service Bulletin/Repair Instructions
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
TJ36224
Service Bulletin/Repair Instructions
No bass function (High Performance Audio)
TJ36405
Service Bulletin/Repair Instructions
Disconnect Charging Cable? With No Cable Attached.
TJ36195
Service Bulletin/Repair Instructions
Cannot lock/unlock vehicle with remote control key
SMB00-108C
Service Bulletin/Repair Instructions
Expendable Items Parts List.
CBR-2131
Service Bulletin/Repair Instructions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
CBR-2163
Service Bulletin/Repair Instructions
Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 â US21+OBD2021 Emissions Turbo compound Engines ONLY
CBR-2201
Service Bulletin/Repair Instructions
Engine Control Module (EMS) Software (MSW) Information â August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145
Service Bulletin/Repair Instructions
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu
Service Bulletin/Repair Instructions
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
Service Bulletin/Repair Instructions
ICUP/Google Built-In Diagnostic Operations
TJ36226.2.0
Service Bulletin/Repair Instructions
ISGM and charging error DTC?s
356EN01
Service Bulletin/Repair Instructions
VIDA QR Scanner Mobile App
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.