36899.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
36899.1.0
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
36512.2.0
This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
36916.1.0
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
36845.1.4
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
36845.1.3
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
35924.1.4
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
36845.1.2
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
36693.2.1
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
26745.13.14
This is a Technical Journal: 12V Battery Testing Method
TJ35912.4.0
Updated Chassis Range.
TJ36048.2.0
Alleged issues with Intellisafe functionality.
C00009
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
36678.1.0
This is a Technical Journal. Recovering control modules stuck in ânot respondingâ after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
TJ3656330
Rubber cushion
TJ35902
Connectivity services activation - PSIM issues
TJ36455
Volvo Cars App Android, no climate setting button
TJ36224
No bass function (High Performance Audio)
SMB00-108C
Expendable Items Parts List.
CBR-2201
Engine Control Module (EMS) Software (MSW) Information â August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
ICUP/Google Built-In Diagnostic Operations
TJ 3622430
No bass from sound system.
TJ 3622420
No bass from sound system.
356EN01
VIDA QR Scanner Mobile App
KC-281
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
KC-159
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
KC-99
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 35507 6 0
Outer rear view mirror glass incorrect position after reversing.
TJ 34647 6 0
Perform a software upgrade in accordance with TJ 31543.
ST 229
BEV, PHEV Battery, and Powertrain Lift Table.
TJ32985.5.0-2020
This is a Technical Journal: Seat belt front, may not retract fully
ST-001-2020-09-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ32985.4.0-2020
This is a Technical Journal: Seat belt front, may not retract fully
SMB17-023-2020-0
Over the past month, Volvo Car USA and Volvo Car Canada Limited have implemented a number of measures to help minimize the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.
SMB00-321-2020-0
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later. Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
TJ34071.2.0-2020
This is a Technical Journal: Info request, loose door sealing strips. replace if needed
SJ1000167-2020-0
This is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ34948.2.0-2020
This is a Technical Journal: IHU, screech noise from sound system when ending phone call.
SMB22-005-2020-0
This is a Service Manager Bulletin: Volvo Engine Petrol (VEP4 2.0L) Oil Viscosity Requirement
TJ35058.1.3-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ31602.9.4-2019
This is a Technical Journal: Infotainment System Reboots while driving (blank screen).
TJ33211.7.1-2019
This is a Technical Journal: The voice control system on the above referenced models is continuously being improved. At PDS and when attempting to diagnose a customer concern regarding voice controls not working or responding properly, make sure the vehicle has the latest voice control database installed.
TJ34391.7.0-2019
This is a Technical Journal: Upper front suspension, knocking noise
TJ35058.1.2-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ31946.1.2-2019
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
TJ31946.1.1-2019
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
SMB00-006-2019-1
Software Installation Policy changes.
SMB00-438-2019-1
This is a Service Manager Bulletin: Technician Skillset Requirments
TJ31543.9.0-2019
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ33211.7.0-2019
This is a Technical Journal: The voice control system on the above referenced models is continuously being improved. At PDS and when attempting to diagnose a customer concern regarding voice controls not working or responding properly, make sure the vehicle has the latest voice control database installed.
ST-001-2019-10-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ35161.2.0-2019
This is a Technical Journal: Yellow stains at rear bumper and D-pillar
TJ21965.7.0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ35161.1.0-2019
This is a Technical Journal: Yellow stains at rear bumper and D-pillar
TJ35058.1.1-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ31602 9 3 2019
The customer may report that the infotainment system in the vehicle re-starts or reboots intermittently while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up. The customer may also notice that the infotainment system is not responding as normal (ex.- long response time) just before this occurs. When the system reboots, some customer settings may change back to a previous setting (ex.- navi destination, climate settings, radio station, etc.)
ST-234-2019-08-2
This is a Special Tool Bulletin: Mandatory tool allocation
SMB00 438 2019-0
This is a Service Manager Bulletin: Technician Skillset Requirments
ST-233-2019-08-1
This is a Special Tool Bulletin: Newsletter 100: Mandatory Tools
TJ34567 1 1 2019
This is a Technical Journal: DTC SRS-B15381B High Voltage battery loop control. The resistance of the circuit can be monitored using the SRS parameter "High voltage battery power supply disconnect"
SMB31 010 2019-0
This is a Service Manager Bulletin: High Voltage (HV) Battery Charger Tool loan Process
SMB84 001 2019-0
This is a Service Manager Bulletin: Windshield replacement products.
PB22012
All model year 2019 and 2020* vehicles are delivered from the factory with Castrol EDGE Pro V 0w-20 Synthetic oil. Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.
SMB00321
To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.
SPJ33644-1-0-201
This is a Service Product Journal. High Voltage Gloves. Proper use and handling when working on hybrid vehicles
TJ33633-1-2-2018
This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message. In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.