Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37710.2.2
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the DTC's listed below, please follow the advice for checks and inspection procedures under "service".
37618.3.6
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
36555.8.0
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
37342.2.3
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
37414.3.0
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers.
37062.2.0
This is a TJ - Text Only - No attachments - If a customer experiences a "Check Engine Light" or a "Low 12V Battery" message in the DIM together with the DTCs stated below, with no other symptoms, please follow the advice under "Service".
37618.3.5
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
33031.6.0
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
37813.2.0
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.
37103.6.0
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
37618.3.4
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
34521.11.1
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37814.1.0
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
36923.9.1
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
37618.3.3
This is a TJ - Text - plus 2 instruction documents - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". 3 steps provided in TJ
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37438.4.0
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37103.4.0
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
37236.5.1
This is a Technical Journal: Text only no attachments - CEL and DTC ECM P04F000. New ECM software has been released
36923
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
37710
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the DTC's listed below, please follow the advice for checks and inspection procedures under "service".
37414
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers.
28874
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
34521
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37166
This is a Technical Journal: Check engine light and DTC - ECM P013926. Do not replace any parts. The hardware is usually not at fault. A new ECM (Engine Control Module) software has been released in version 4.2.13.
37236
This is a Technical Journal: CEL and DTC ECM P04F000. New ECM software has been released
37316
This is a Technical Journal: DTC ECM-P06DE00 set, no symptoms. Do not replace any parts or perform additional fault tracing. This is a misdetection and a false positive (a.k.a. "ghost code"). The oil pump is actually working as intended
37500
This is a TJ No attachments - If the Check Engine Light is on in the DIM and one or a combination of the listed DTCs below are set, please follow the advice under "Service".
19245
This is a Technical Journal. Vehicle type and platform identification.
TJ37103.3.0-2025-11-13
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
TJ37555.1.0-2025-11-18
This is a TJ - no attachments - If the engine cannot be remote started in the Volvo Cars app and the "Check Engine Light" is on in the DIM, together with DTC ISGM P056200, or in combination with the DTCs listed below, please follow the advice under "Service".Do not replace the ISGM. The ISGM is just a messenger to detect issues in the 48-volt system. The symptom occurs when the ERS attempt via the Volvo Cars app is made immediately after the engine has been turned off and the car has been locked.
TJ36747.1.0-2025-11-12
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
TJI-527893-1 for TJ 36747
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
TJ37521-1
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
TJ37521.1.0-2025-10-14
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
36551
This is a Technical Journal: If the sound can be located towards camshaft sealing area according to attached files: Loosen the oil filling cap a little bit and turn engine off again to see if affects the noise. If sound is gone with cap loosened, replace the camshaft seals according to instructions in VIDA.
37148
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500. For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. •Software for remaining models will be released later in calendar year 2025
37438
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37480
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
37224
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
36048
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
37249
This is a Technical Journal: Check Engine Light and DTC - ECM P001792. If VIDA symptom-based fault tracing leads to the replacement of parts, follow method in attachment TJI-531608-1_1_1_en-US 1.pdf
37440
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
36920
This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.
37103
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200.
37342
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
36916
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
36610
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
TJ31514.1.0
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
37181
This is a Technical Journal: Check engine light and DTC - ECM P014526. perform an adapatation test drive
37168
This is a Technical Journal: Door Lock Feature. Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door don´t open when pulled in slow/medium speeds, follow Vida for replacement method.
8501
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36961
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
35732
This is a Technical Journal: Clicking sound from transmission area. This is considered a normal operating characteristic/function of the vehicle.
36989
This is a Technical Journal: Vehicle jerks and TCM DTC P071164 set. A software solution is introduced from version 3.4.4.
37234
This is a Technical Journal: ICUP - Service Reminder Indicator Not Possible to Reset. Work is ongoing to provide new DIM software which will be available in VIDA
37288
This is a Technical Journal: MIL and DTCs ECM P012807/P01287A. A software solution was released in version 3.4.4
37298
This is a Technical Journal: MVBM Replacement - Prior Approval Needed
37235
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
S10303
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
36512
This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
37105
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA
36944
This is a Technical Journal: Intermittent DTC CEM B124713 and CEM B124813. Please start by following this journal prior to any replacements: - If the left rear turn indicator is not working, continue the fault tracing and repair according to our VIDA instructions. - If the left rear turn indicator is working, through visual inspection and DTC stated above is set, do not replace any parts. A software improvement is planned towards 2024 quarter 4.
C000017
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. C000017 also addresses certain EX90’s that have missed one (1) or more OTA downloads. Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
37175
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
36857
This is a Technical Journal: Fuel Door Won't Open. Using the key fob buttons: •Press the lock button •Wait approximately 10 seconds •Press the unlock button
36166
This is a Technical Journal: Check engine light and DTC - ECM P013926. perform an adapatation test drive
37179
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab. Create a TIE report.
37184
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW. The issue is expected to be resolved within approximately 5 driving cycles
37091
This is a Technical Journal: ICUP - Steering wheel buttons won't tune/seek media. perform an IHU reload in VIDA.
36277
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
36737
This is a Technical Journal: Engine, "Low Oil" message during break-in period. This is normal during engine break in period.
37123
This is a Technical Journal: ICUP - Green stripes/pixels in CSD. Perform software upgrade.
36690
This is a Technical Journal: Chirping sound from exhaust. Do not replace parts at his time.
TJ31543
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
TJ19245
This is a Technical Journal. Vehicle type and platform identification.
37000
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
36691
This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button.
37048
This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
TJ27536.21.1-2024-08-07
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ36551.9.0-2024-08-07
This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals
TJ36961.2.1-2024-08-07
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
36845
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36932.1.0-2024-06-26
This is a Technical Journal: DIM "Disconnect Charge Cable" Message With No Cable Attached. An improved software is available in VIDA from 2024 week 27 (software version 3.1.9)
TJ36944.1.0-2024-06-25
This is a Technical Journal: Intermittent DTC CEM B124713 and CEM B124813. Please start by following this journal prior to any replacements: - If the left rear turn indicator is not working, continue the fault tracing and repair according to our VIDA instructions. - If the left rear turn indicator is working, through visual inspection and DTC stated above is set, do not replace any parts. A software improvement is planned towards 2024 quarter 4.
TJ37003.1.1-2024-06-26
This is a Technical Journal: Google Assistant - Troubleshooting Guide. please ensure the vehicle has the most up-to-date Google Assistant application version.
TJ36845.1.6-2024-06-19
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36923.4.0-2024-06-19
This is a Technical Journal: Coolant Pump Dry Coolant Mix Residue. This is considered acceptable.
TJ36845.1.5-2024-06-07
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36961.1.0-2024-06-04
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.