Vehicle report

2019 VOLVO XC60H

Compare every VOLVO XC60H yearNHTSA and EPA records

Service bulletins

115 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

34123.1.7

Service Bulletin/Repair Instructions

This is a Technical Journal: T8 P0EA773 Auxiliary Cooling System Performance. install component 32139082

36202.2.1

Service Bulletin/Repair Instructions

This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads

36899.1.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.

36916.1.0

Service Bulletin/Repair Instructions

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.

31698.3.3

Service Bulletin/Repair Instructions

This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.

36845.1.4

Service Bulletin/Repair Instructions

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.

34295.7.1

Service Bulletin/Repair Instructions

This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.

36845.1.3

Service Bulletin/Repair Instructions

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.

35924.1.4

Service Bulletin/Repair Instructions

This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.

36845.1.2

Service Bulletin/Repair Instructions

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.

CBR-2014 202402

Service Bulletin/Repair Instructions

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

36376.4.0

Service Bulletin/Repair Instructions

This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released

36693.2.1

Service Bulletin/Repair Instructions

This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.

34647.6.1

Service Bulletin/Repair Instructions

This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.

26745.13.14

Service Bulletin/Repair Instructions

This is a Technical Journal: 12V Battery Testing Method

34102.3.1

Service Bulletin/Repair Instructions

This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)

35912.5.0

Service Bulletin/Repair Instructions

This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.

36814.1.0

Service Bulletin/Repair Instructions

This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.

TJ35912.4.0

Service Bulletin/Repair Instructions

Updated Chassis Range.

TJ36048.2.0

Service Bulletin/Repair Instructions

Alleged issues with Intellisafe functionality.

C00009

Service Bulletin/Repair Instructions

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

36678.1.0

Service Bulletin/Repair Instructions

This is a Technical Journal. Recovering control modules stuck in “not responding” after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.

TJ3656330

Service Bulletin/Repair Instructions

Rubber cushion

TJ35902

Service Bulletin/Repair Instructions

Connectivity services activation - PSIM issues

TJ36455

Service Bulletin/Repair Instructions

Volvo Cars App Android, no climate setting button

TJ36224

Service Bulletin/Repair Instructions

No bass function (High Performance Audio)

SMB00-108C

Service Bulletin/Repair Instructions

Expendable Items Parts List.

CBR-2201

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions

KC-145

Service Bulletin/Repair Instructions

Part information for AMT input shaft repair kits and the shim kit that is required for repair.

Special Tools Bu

Service Bulletin/Repair Instructions

The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.

Service Manager

Service Bulletin/Repair Instructions

ICUP/Google Built-In Diagnostic Operations

TJ 3622430

Service Bulletin/Repair Instructions

No bass from sound system.

TJ 3622420

Service Bulletin/Repair Instructions

No bass from sound system.

356EN01

Service Bulletin/Repair Instructions

VIDA QR Scanner Mobile App

KC-281

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019

KC-159

Service Bulletin/Repair Instructions

Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

KC-99

Service Bulletin/Repair Instructions

Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure

TJ 35507 6 0

Service Bulletin/Repair Instructions

Outer rear view mirror glass incorrect position after reversing.

TJ 34647 6 0

Service Bulletin/Repair Instructions

Perform a software upgrade in accordance with TJ 31543.

ST 229

Service Bulletin/Repair Instructions

BEV, PHEV Battery, and Powertrain Lift Table.

TJ35451.7.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: VOC app driving journal A to B trail missing

TJ35912.1.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: AC evaporator repair, additional parts needed

TJ35440.4.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: Echo heard on phone call, Improved IHU software that will correct this issue is under development and will be released in June of 2020.

TJ31558.10.0-202

Service Bulletin/Repair Instructions

If the rear Parking Assistance System (PAS) is not working and there is a message in DIM about ?Parking Assistance System service required? displayed in DIM, then it is possible that there is water ingress into rear park assist sensors and connectors caused by splices in the rear cable harness. If the sensors and connectors have water ingress then follow method in VIDA

TJ35902.1.1-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: Connectivity services activation - PSIM issues

TJ31423.18.1-202

Service Bulletin/Repair Instructions

This is a Technical Journal: Blown fuse, compressor - air suspension. Perform Total Upgrade, replace fuse and compressor according to VIDA.

TJ35507.5.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

TJ34241.2.3-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: 12V battery message and DTC CEM-B129F96

TJ35507.4.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

TJ35842.1.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: Noise when turning steering wheel. Check rubber gromet in firewall

TJ34857.6.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

TJ33031.5.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

TJ33617.2.1-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: Front seat heater, function control. If not working check the heating grid wiring.

TJ35511.1.0-2021

Service Bulletin/Repair Instructions

This is a Technical Journal: Creaking noise from Steering Wheel Module

TJ33358.7.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: *This journal is re-written in its entirety. The ERAD (Electrical Rear Axle Drive) consists of two main parts, a transmission and an electrical motor. To determine if the transmission or the complete ERAD needs to be exchanged follow instructions under "Service". Instructional film is included as attachment, mp4. The repair method is included as attachment, pdf. Service: If the customer is driving in electric mode and experiences noise from the rear that increase with vehicle speed (that corresponds to the electrical motor speed) it is an electrical motor issue. In this case the complete ERAD is to be exchanged. No DTC(s) are set for this issue. If the customer experiences hesitation when the electrical motor should be engaged or no electrical motor engagement at all, the transmission part needs to be exchanged. This fault results in Clutch DTC(s) as indicated in the list, and a message in DIM (Driver Information Module) "Hybrid system failure, Service required". ERAD transmission is ordered according to normal routines. ERAD transmission Part No. 32240142.

TJ33442.12.0-202

Service Bulletin/Repair Instructions

This is a technical Journal:If the vehicle has a click sound from the left engine pad, follow the advice under "Service". Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.

TJ32985.5.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Seat belt front, may not retract fully

TJ34567.1.2-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: DTC SRS-B15381B High Voltage battery loop control. The resistance of the circuit can be monitored using the SRS parameter "High voltage battery power supply disconnect"

TJ33442.11.0-202

Service Bulletin/Repair Instructions

This is a technical Journal:If the vehicle has a click sound from the left engine pad, follow the advice under "Service". Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.

TJ35583.1.1-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Panoramic sunroof, roller blind hanging loose

TJ31423.18.0-202

Service Bulletin/Repair Instructions

This is a Technical Journal: Blown fuse, compressor - air suspension. Perform Total Upgrade, replace fuse and compressor according to VIDA.

TJ34286.5.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.

TJ34803.2.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.

TJ33442.10.0-202

Service Bulletin/Repair Instructions

This is a technical Journal:If the vehicle has a click sound from the left engine pad, follow the advice under "Service". Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.

TJ34241.2.2-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: 12V battery message and DTC CEM-B129F96

TJ33358.6.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Replacement of ERAD components. Follow instruction for the replacement of the ERAD.

ST-001-2020-09-1

Service Bulletin/Repair Instructions

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

TJ32985.4.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Seat belt front, may not retract fully

TJ33358.5.2-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Replacement of ERAD components. Follow instruction for the replacement of the ERAD.

TJ35583.1.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Panoramic sunroof, roller blind hanging loose

TJ35507.2.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

TJ35514.1.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Prior Approval for VCM Replacement

TJ33183.3.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

TJ34787.2.1-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Ping noise from exhaust when cooling down

SMB17-023-2020-0

Service Bulletin/Repair Instructions

Over the past month, Volvo Car USA and Volvo Car Canada Limited have implemented a number of measures to help minimize the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.

TJ35409.4.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Trunk lid, water intrusion. Add Part number sealing 32282741.

SMB00-006-2020-0

Service Bulletin/Repair Instructions

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

SMB00-321-2020-0

Service Bulletin/Repair Instructions

Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later. Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.

TJ34071.2.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Info request, loose door sealing strips. replace if needed

SJ1000167-2020-0

Service Bulletin/Repair Instructions

This is a Service Journal: Coolant Filling Equipment Tool

ST-001-2020-01-2

Service Bulletin/Repair Instructions

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

PB28-S29987-2020

Service Bulletin/Repair Instructions

Volvo Car USA LLC and Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Action S29987 on certain model year 2018 - 2020 S60T8, V60T8, S90T8, XC60T8, XC90T8 vehicles. Volvo has identified that the Engine Control Module (ECM) may not correctly monitor the coolant thermostat (between 20 to 60 degrees Celsius). This condition can result in increased vehicle emissions and non-compliance with On Board Diagnostics (OBD) II requirements. The corrective action is a Total Upgrade.

S29987-2020-01-2

Service Bulletin/Repair Instructions

Volvo Car USA LLC and Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Action S29987 on certain model year 2018 - 2020 S60T8, V60T8, S90T8, XC60T8, XC90T8 vehicles. Volvo has identified that the Engine Control Module (ECM) may not correctly monitor the coolant thermostat (between 20 to 60 degrees Celsius). This condition can result in increased vehicle emissions and non-compliance with On Board Diagnostics (OBD) II requirements. The corrective action is a Total Upgrade.

TJ34618.6.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up

SMB22-005-2020-0

Service Bulletin/Repair Instructions

This is a Service Manager Bulletin: Volvo Engine Petrol (VEP4 2.0L) Oil Viscosity Requirement

SMB00-444-2020-0

Service Bulletin/Repair Instructions

This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k

TJ33617.2.0-2020

Service Bulletin/Repair Instructions

This is a Technical Journal: Front seat heater, function control. If not working check the heating grid wiring.

TJ34857.3.0-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

TJ34618.5.0-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up

TJ32892.2.0-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: PAC 360 side camera, intermittent no image

TJ31602.9.4-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Infotainment System Reboots while driving (blank screen).

TJ35344.1.1-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Removal of "SiriusXM Subscription has Expired" Message

TJ31946.1.2-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk

TJ31946.1.1-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk

SMB00-006-2019-1

Service Bulletin/Repair Instructions

Software Installation Policy changes.

SMB00-438-2019-1

Service Bulletin/Repair Instructions

This is a Service Manager Bulletin: Technician Skillset Requirments

TJ31543.9.0-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

TJ34857.2.0-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

ST-001-2019-10-1

Service Bulletin/Repair Instructions

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

TJ21965.7.0-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Oil in cooling system. New cleaning method developed.

TJ34446.3.0-2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Check engine light On, DTC ECM-P0EBF24

TJ31602 9 3 2019

Service Bulletin/Repair Instructions

The customer may report that the infotainment system in the vehicle re-starts or reboots intermittently while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up. The customer may also notice that the infotainment system is not responding as normal (ex.- long response time) just before this occurs. When the system reboots, some customer settings may change back to a previous setting (ex.- navi destination, climate settings, radio station, etc.)

ST-234-2019-08-2

Service Bulletin/Repair Instructions

This is a Special Tool Bulletin: Mandatory tool allocation

SPJ34549 2 0-201

Service Bulletin/Repair Instructions

This is a Service Product Journal: Template Bumperskin Towbar Hitch, a template needs to be used to make the cut.

TJ32469 5 0 2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Gear shift lever inoperable

TJ33234 2 0 2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Front passenger seat, noise when turning. Install plastic clips p/n 9475400 according to the repair instructions. Plastic clip might have some interference with the seat rail cover.

SMB00 438 2019-0

Service Bulletin/Repair Instructions

This is a Service Manager Bulletin: Technician Skillset Requirments

TJ33557 1 1 2019

Service Bulletin/Repair Instructions

This is a Technical Journal: Prior Approval: T8 ERAD (Electric Rear Axle Drive), Complete

ST-233-2019-08-1

Service Bulletin/Repair Instructions

This is a Special Tool Bulletin: Newsletter 100: Mandatory Tools

TJ34567 1 1 2019

Service Bulletin/Repair Instructions

This is a Technical Journal: DTC SRS-B15381B High Voltage battery loop control. The resistance of the circuit can be monitored using the SRS parameter "High voltage battery power supply disconnect"

SMB31 010 2019-0

Service Bulletin/Repair Instructions

This is a Service Manager Bulletin: High Voltage (HV) Battery Charger Tool loan Process

SMB84 001 2019-0

Service Bulletin/Repair Instructions

This is a Service Manager Bulletin: Windshield replacement products.

PB22012

Service Bulletin/Repair Instructions

All model year 2019 and 2020* vehicles are delivered from the factory with Castrol EDGE Pro V 0w-20 Synthetic oil. Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.

SMB00321

Service Bulletin/Repair Instructions

To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.

SPJ33644-1-0-201

Service Bulletin/Repair Instructions

This is a Service Product Journal. High Voltage Gloves. Proper use and handling when working on hybrid vehicles

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.