Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37710.2.2
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the DTC's listed below, please follow the advice for checks and inspection procedures under "service".
37231.1.1
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37618.3.6
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
37631.3.0
This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service".
37893.2.0
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
36555.8.0
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
37342.2.3
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
37414.3.0
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers.
37618.3.5
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
33031.6.0
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
37839.1.1
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”
37813.2.0
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.
37826.1.1
This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".
37618.3.4
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
34521.11.1
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37814.1.0
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
36923.9.1
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
37618.3.3
This is a TJ - Text - plus 2 instruction documents - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". 3 steps provided in TJ
37514.6.0
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37495.2.0
This is a Tech Journal - Text only no attachments - If a customer experiences a “Propulsion System Performance” message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service".
37511.1.0
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
37438.4.0
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
33183.9.1
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
37236.5.1
This is a Technical Journal: Text only no attachments - CEL and DTC ECM P04F000. New ECM software has been released
37480.2.0
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
37288.4.0
This is a Technical Journal: MIL and DTCs ECM P012807/P01287A. In case of MIL and DTCs P012807 and P01287A set together, follow advice under "Service". A software solution was released in version 3.4.4
36923
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
37710
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the DTC's listed below, please follow the advice for checks and inspection procedures under "service".
37664
This is a TJ Text only no attachments - If the Check Engine Light is on in the DIM and the DTCs listed below are set with no other symptoms, Do not replace any parts. Please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Inform the customer that driving for too long with low loads creates a risk that this DTC will be set, and they should accelerate more aggressively periodically.
35842
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
37414
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers.
TJ 34498
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
34521
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36902
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
37236
This is a Technical Journal: CEL and DTC ECM P04F000. New ECM software has been released
37316
This is a Technical Journal: DTC ECM-P06DE00 set, no symptoms. Do not replace any parts or perform additional fault tracing. This is a misdetection and a false positive (a.k.a. "ghost code"). The oil pump is actually working as intended
37500
This is a TJ No attachments - If the Check Engine Light is on in the DIM and one or a combination of the listed DTCs below are set, please follow the advice under "Service".
19245
This is a Technical Journal. Vehicle type and platform identification.
TJ36747.1.0-2025-11-12
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
TJI-527893-1 for TJ 36747
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
TJ36902.1.0-2025-10-31
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
AC pressure check
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
TJ34648.5.0-2025-10-29
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
TJI VCC-517278-1
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
36551
This is a Technical Journal: If the sound can be located towards camshaft sealing area according to attached files: Loosen the oil filling cap a little bit and turn engine off again to see if affects the noise. If sound is gone with cap loosened, replace the camshaft seals according to instructions in VIDA.
37148
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500. For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. •Software for remaining models will be released later in calendar year 2025
37438
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37480
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
37224
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
36048
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
37249
This is a Technical Journal: Check Engine Light and DTC - ECM P001792. If VIDA symptom-based fault tracing leads to the replacement of parts, follow method in attachment TJI-531608-1_1_1_en-US 1.pdf
37440
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
36920
This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.
35912
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
37342
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
37418
This is a Technical Journal: Sunroof Sun Protection. During periods of intense sunlight, it is recommended to keep the sunroof closed when parked to minimize direct sunlight entering the vehicle, as prolonged exposure may cause deterioration or quality issues in the interior materials.
37406
This is a Technical Journal: Check Engine Light and DTC ECM-P138916. Do not replace the electric supercharger. This DTC is sent from the ECCM to the ECM, indicating low 48V system voltage
36610
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
37386
This is a Technical Journal: Ghost DTC CEM-B18711B. The DTC is set due to wrong resistance calculation with a low 12V battery SOC.
TJ31514.1.0
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
36965
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
36514
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Reset or replace VGM.
37168
This is a Technical Journal: Door Lock Feature. Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door don´t open when pulled in slow/medium speeds, follow Vida for replacement method.
37255
This is a Technical Journal: Torque Rod, Right Upper Replacement. replacements of Torque rod, Right upper (P/N's 32298950 and 31682684
8501
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
37194
This is a Technical Journal: Check engine light and DTC - ECM P04D900. Clear the DTC and check if the vehicle software is the latest version
35732
This is a Technical Journal: Clicking sound from transmission area. This is considered a normal operating characteristic/function of the vehicle.
36989
This is a Technical Journal: Vehicle jerks and TCM DTC P071164 set. A software solution is introduced from version 3.4.4.
37234
This is a Technical Journal: ICUP - Service Reminder Indicator Not Possible to Reset. Work is ongoing to provide new DIM software which will be available in VIDA
37288
This is a Technical Journal: MIL and DTCs ECM P012807/P01287A. A software solution was released in version 3.4.4
37298
This is a Technical Journal: MVBM Replacement - Prior Approval Needed
37235
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
37149
This is a Technical Journal: Replacement of Wiper Blades. Follow steps 1-7
S10303
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
36257
This is a Technical Journal: Climate system heating performance (HVCH). Replace HVCH.
37105
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA
C000017
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. C000017 also addresses certain EX90’s that have missed one (1) or more OTA downloads. Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
36139
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available. Total upgrade.
37175
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
37179
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab. Create a TIE report.
37184
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW. The issue is expected to be resolved within approximately 5 driving cycles
36318
This is a Technical Journal: DIM message and DTC VCU1 U016800. Reload ASDM
37091
This is a Technical Journal: ICUP - Steering wheel buttons won't tune/seek media. perform an IHU reload in VIDA.
36277
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
36737
This is a Technical Journal: Engine, "Low Oil" message during break-in period. This is normal during engine break in period.
36690
This is a Technical Journal: Chirping sound from exhaust. Do not replace parts at his time.
TJ31543
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
TJ19245
This is a Technical Journal. Vehicle type and platform identification.
37000
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
36187
This is a Technical Journal: Internet Connectivity symbols in CCD. Hollow Triangle with an X or !: This symbol will most likely appear when there is an issue relating to the TCAM unit
36691
This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button.
36300
This is a Technical Journal: Over The Air Software Update (OTA)
37048
This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
TJ27536.21.1-2024-08-07
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ34647.6.3-2024-08-07
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
TJ36551.9.0-2024-08-07
This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals
TJ36965.1.0-2024-07-24
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor
S10266
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10266 on certain model year 2021- 2023 V90CC, S90l, XC60, XC90, XC40 and C40 vehicles. Volvo Car Investigations have identified that iCUP vehicles with a software version earlier than V2.3 need updating to ensure the proper functioning of the mobile app’s features. As a result, there is a possibility of losing remote functions in the Volvo Car App, such as lock/unlock and climate control. The corrective action is to perform a total software upgrade. S10266 affects 413 vehicles in the U.S and 9 in Canada.
36845
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ37003.1.1-2024-06-26
This is a Technical Journal: Google Assistant - Troubleshooting Guide. please ensure the vehicle has the most up-to-date Google Assistant application version.
TJ34647.6.2-2024-06-19
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
TJ36845.1.6-2024-06-19
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36923.4.0-2024-06-19
This is a Technical Journal: Coolant Pump Dry Coolant Mix Residue. This is considered acceptable.
TJ36845.1.5-2024-06-07
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.