Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37495.3.0
This is a Tech Journal - Text only no attachments - If a customer experiences a “Propulsion System Performance” message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service".
37826.1.1
This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".
34521.11.1
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
35503.4.0
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37495.2.0
This is a Tech Journal - Text only no attachments - If a customer experiences a “Propulsion System Performance” message in the DIM with diagnostic trouble code IEM P060700, often in combination with IEM P061A00, please follow the instructions under "Service".
37773.1.2
This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow the advice under Service. Please refer to the wiring diagram in VIDA to locate the relevant circuit for the ambient temperature sensor (component 7/481) at the passenger door mirror harness.
34521
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36902
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
19245
This is a Technical Journal. Vehicle type and platform identification.
TJ36747.1.0-2025-11-12
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
TJI-527893-1 for TJ 36747
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
TJ36902.1.0-2025-10-31
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
37428
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.
36048
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
35912
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
37418
This is a Technical Journal: Sunroof Sun Protection. During periods of intense sunlight, it is recommended to keep the sunroof closed when parked to minimize direct sunlight entering the vehicle, as prolonged exposure may cause deterioration or quality issues in the interior materials.
36916
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
TJ31514.1.0
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
36965
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
8501
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36961
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
37235
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
S10303
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
36257
This is a Technical Journal: Climate system heating performance (HVCH). Replace HVCH.
37175
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
34647
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
36277
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
36737
This is a Technical Journal: Engine, "Low Oil" message during break-in period. This is normal during engine break in period.
37070
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
TJ31543
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
37000
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
TJ27536.21.1-2024-08-07
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ34647.6.3-2024-08-07
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
TJ36961.2.1-2024-08-07
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
TJ36965.1.0-2024-07-24
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor
36845
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ34647.6.2-2024-06-19
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
TJ36845.1.6-2024-06-19
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36895.1.0-2024-06-19
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
TJ36845.1.5-2024-06-07
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36961.1.0-2024-06-04
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
36202.2.1
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
36899.1.0
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
36447.4.0
This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.
36905.1.0
This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout
36916.1.0
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
31698.3.3
This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
36166.3.0
This is a Technical Journal: Long Range PHEV ERAD Sound Information. A slight whining sound noticed during electric drive is to be considered normal.
36894.1.0
This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
36845.1.4
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
36865.1.1
This is a Technical Journal: Squeak noise from second row outer seats over bumps. Apply PFPE Anti squeak spray, p/n 30749880 spray.
C00013
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade â C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
36845.1.3
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
35924.1.4
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
36796.2.0
This is a Technical Journal: Oxygen Sensor DTCs. Perform a Total Upgrade of the vehicle software.
36845.1.2
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
36376.4.0
This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released
36693.2.1
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
36823.1.0
This is a Technical Journal: PHEV IEM P060700 Control Module Performance DTC. Clear DTCs, road test and then perform a new readout.
34647.6.1
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
26745.13.14
This is a Technical Journal: 12V Battery Testing Method
34102.3.1
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
35912.5.0
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
36426.1.2
This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain. Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW.
36801.1.0
This is a Technical Journal: Check Engine Lamp and Misfire DTC - ECM P030098. Do not replace any parts. Improved software was released in 2023 week 48 (version 2.13.1). If the SW is earlier than 2.13.1 first please perform a total upgrade of the SW according to TJ 31543, then reset the flywheel adaptation according to VIDA.
36814.1.0
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
TJ35978
Convert CARE KEY to normal key
TJ36189.4.0
Battery, complete.
TJ36147.1.1
Poor radio reception and sound (FM)
TJ35912.4.0
Updated Chassis Range.
TJ36048.2.0
Alleged issues with Intellisafe functionality.
TJ3668140
PHEV BECM software released
TJ3664720
Incorrect fuel level or tank capacity
TJ3671210
Propulsion Message in DIM with BECM DTC
TJ3630941
Battery Electric Vehicle.
TJ3669120
Media, navigation and communication.
C00009
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ34936110
No internet connection and intermittent.
TJ3637610
high-voltage battery cell module in a PHEV.
TJ3668130
Software Improvements
TJ3645120
BEV High Voltage Battery Replacement.
31-A10241
This is a Quality Bulletin: Service Action A10241: BECM Update: The corrective action is to perform a Total Software Upgrade
A10241
BECM Update.
PB31A10241
Service Action A10241 BECM Update.
36678.1.0
This is a Technical Journal. Recovering control modules stuck in ânot respondingâ after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
TJ3664710
Incorrect fuel level or tank capacity
TJ3656330
Rubber cushion
TJ36189.2.2
Upgrade Software.
TJ36202.2.0
Vibration/shudder while braking
PB38-S10222
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
S10222
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
TJ36415A
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
TJ3551120
Creaking noise from Steering Wheel Module (SWM)
TJ3641530
Electrical rear axis drive
TJ3657310
Navigation Map View in DIM Swiping Sideways
TJ3644720
Call button in the OHC might not be lit
TJ36415
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
TJ32525A
DIM message ?Parking brake service required?
TJ35511
Creaking noise from Steering Wheel Module (SWM)
TJ36447
Call button in the OHC might not be lit
TJ3651410
Software Update Fails
TJ3654220
ICUP, Upper & Lower bar in CSD not visible
TJ3654610
IHU General Issues
TJ3612530
WPC (Wireless Phone Charger) charging information
TJ3652620
ERS or preconditioning fails + message in VC App
TJ3655530
CSD Stuck in Recovery Mode, iCUP
TJ36257
Climate system heating performance (HVCH)
TJ36125
WPC (Wireless Phone Charger) charging information
TJ36542
ICUP, Upper & Lower bar in CSD not visible
TJ36546
IHU General Issues
SMB00
Google Built In Premium Customer Experience Program
TJ34102-2
Unnecessary Replacements of BEV and PHEV Charging Cables
TJ34102b
Unnecessary Replacements of BEV and PHEV Charging Cables
TJ36507
Factory Reset IHU
TJ34102-1
Unnecessary Replacements of BEV and PHEV Charging Cables
TJ34102a
Unnecessary Replacements of BEV and PHEV Charging Cables
TJ36425
(MY22) VCM: U210909 Back-up Battery - Updated Instruction
TJ36469
Google assistant voice commands
TJ34102
Unnecessary Replacements of BEV and PHEV Charging Cables
TJ34295
PHEV High Voltage Battery Repairs
TJ19245
Vehicle type and platform identification
TJ35808
?eCall Service Required? message, Back-up battery DTC TCAM-U210993
TJ36300
Over The Air Software Update (OTA)
TJ36374
General radio deviations ICUP vehicles
TJ36446
Long Range PHEV BECM DTC P065800
TJ36451
BEV High Voltage Battery Replacement
TJ36455
Volvo Cars App Android, no climate setting button
TJ35929
OTA not available for customer
TJ35884
OTA - FAQ for technicians
TJ36139
Vehicle cannot receive OTA updates
TJ36106
Electrical motor sound information
TJ36449
If the software is older than V2.4, which was released 22w42, perform a software upgrade
TJ36417
IGM: Inverter Generator Module
TJ35856
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
TJ36224
No bass function (High Performance Audio)
TJ36405
Disconnect Charging Cable? With No Cable Attached.
TJ36195
Cannot lock/unlock vehicle with remote control key
TJ36298
Long Range PHEV Message in DIM ?System Check Please Wait?
TJ36405.1.0
Disconnect Charging Cable?.
SMB00-042
Volvo Complimentary Factory Scheduled Maintenance.
SMB87-001
Climate system heating performance.
TJ36417.1.0
Generator Position Sensor Circuit.
A10184
Product, Safety and Compliance.
TJ36318
DIM message and DTC VCU1 U016800
SMB00-038C
Customer Experience Program.
000381
Google Built In Premium Customer Experience Program.
00038
Google Built In Premium Customer Experience Program.
00038C
Google Built In Premium Customer Experience Program.
CBR-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
CBR-2163
Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 â US21+OBD2021 Emissions Turbo compound Engines ONLY
CBR-2201
Engine Control Module (EMS) Software (MSW) Information â August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
S10177
OTA Software check
QB39S10177
The corrective action is to perform a Total Upgrade Software download.
PB30S10177
The corrective action is to perform a Total Upgrade Software download.
QBS10177
The corrective action is to perform a Total Upgrade Software download.
SMB00-038-1
Google Built In Premium Customer Experience Program.
SMB00-038
Google Built In Premium Customer Experience Program.
Special Tools Bu
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
ICUP/Google Built-In Diagnostic Operations
TJ3625710
Climate system heating performance (HVCH)
TJ36226.2.0
ISGM and charging error DTC?s
TJ 3615130
Media, navigation and Communication.
TJ3613930
Vehicle cannot receive OTA updates.
TJ35991.2.0
Ghost DTC after software download, FLC2-C100154.
356EN01
VIDA QR Scanner Mobile App
TJ 36044
TPMS (Tire Pressure Monitoring System) not available
TJ3606511
If a customer complains that the SiriusXM satellite radio media source is missing from the vehicle.
SMB36238
Convert Care Key to Standard Key.
TJ3597811
Convert Care Key to Standard Key.
SMB00027
Emission Warranty Update.
TJ 35507 6 0
Outer rear view mirror glass incorrect position after reversing.
TJ 35901 4 0
Driving, Twin Engine/Propulsion using electric motor not possible.
TJ 34647 6 0
Perform a software upgrade in accordance with TJ 31543.
TJ 35978 1 0
New Software Products (SP) have been developed to convert a Care Key to a standard key.
SMB17-2022-2021-
This is a Service Manager Bulletin: Retail Car Pre-Delivery Process
TJ35944.1.0-2021
This is a Technical Journal: Ghost DTC set, VCU1-U210782. does not affect any of the functions in the car.
TJ33442
Left engine pad click sound
TJ33442b
Left engine pad click sound
TJ31602
Infotainment System Reboots while driving (blank screen)
TJ32033a
Audio switches on steering wheel, no function
TJ33284
Floor hatch compartment, hard to open or handle too loose
TJ32033
Audio switches on steering wheel, no function
TJ33442d
Left engine pad click sound
TJ33514
End pieces available for luggage cover.
TJ32978
Front Air Suspension, knock/rattle/clatter noise
TJ32025
Seat hard to push back, second row seat (7 seater)
TJ32728
Front side door, water intrusion
TJ32185
Voice recognition database upgrades
TJ32903
T8 DTC BECM?P0CE100 Coolant Control Valve ?A? Stuck On.
TJ31698
Difficulty to add/program remote key,
SPJ31410
Unhandled script error in VIDA XC90(16-)
STB216
News Letter 70
STB215
News Letter 69
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.