Vehicle report

2002 WESTERN STAR 4700

Service bulletins

155 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SBW35-018

Service Bulletin/Repair Instructions

Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

20TS-01

Service Bulletin/Repair Instructions

Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).

sb54313

Service Bulletin/Repair Instructions

Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.

sbw0015

Service Bulletin/Repair Instructions

Service Bulletin- sbw0015 Vibration and Harsh Ride Troubleshooting

sbw00017

Service Bulletin/Repair Instructions

Reminder: Paper Service Bulletin Mailings Are Discontinued

1208-18

Service Bulletin/Repair Instructions

Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing

1212-18

Service Bulletin/Repair Instructions

Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe

1213-18

Service Bulletin/Repair Instructions

Service Information Bulletin

sbw54070

Service Bulletin/Repair Instructions

Service Bulletin- Chassis ECU Programming

sbw0004

Service Bulletin/Repair Instructions

Service Bulletin-sbw0004 Western Star Courtesy Engineering Policy

18TS4Rev DD

Service Bulletin/Repair Instructions

18TS4Rev DD Heavy Duty Platform Accessory Drive Belt

GHG17

Service Bulletin/Repair Instructions

Letter to customer on Coverage Extension GHG17 After Treatment

sbw0014

Service Bulletin/Repair Instructions

Operating Hours for the Customer Assistance Center

sbw0005

Service Bulletin/Repair Instructions

If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."

sbw31013

Service Bulletin/Repair Instructions

sbw31013 Fifth Wheel Outboard Angle Mount Fastener Change

sbw8329

Service Bulletin/Repair Instructions

In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.

wp00002

Service Bulletin/Repair Instructions

wp00002 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels

17TL25

Service Bulletin/Repair Instructions

17TL25 TruckCam? Alignment System

0904-17

Service Bulletin/Repair Instructions

Aftertreatment Systems - Diesel Exhaust Fluid Pump Module and Components

sbw0002

Service Bulletin/Repair Instructions

Technical Publications Ordering

sbw5464

Service Bulletin/Repair Instructions

Fuel Level Sending Unit Retrofit

SS1033094

Service Bulletin/Repair Instructions

Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...

sbw49017

Service Bulletin/Repair Instructions

Magnetized Fill Neck for Six-Gallon DEF Tanks

sbw5439

Service Bulletin/Repair Instructions

RX Module Fault Codes

SBW98003

Service Bulletin/Repair Instructions

Paint Peeling, Hood.

0504-16

Service Bulletin/Repair Instructions

Inspection of the DD13 Turbocharger

0514-16

Service Bulletin/Repair Instructions

Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports

sbw3215

Service Bulletin/Repair Instructions

Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.

15TS3

Service Bulletin/Repair Instructions

15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology

16-010

Service Bulletin/Repair Instructions

Warranty Recognition Program Suspension

16-011

Service Bulletin/Repair Instructions

16-011 New Detroit Camshaft Housing Seal Standard Repair Time

16-008

Service Bulletin/Repair Instructions

New Detroit Bearing Failure Analysis Standard Diagnostic Time

16-009R

Service Bulletin/Repair Instructions

16-009R_OWL Enhancements

16-007

Service Bulletin/Repair Instructions

Canadian Warranty Parts Return Address Change

15TL21

Service Bulletin/Repair Instructions

15TL21 GHG17 Diagnostic Connector Update

15-028A

Service Bulletin/Repair Instructions

15-028 New Detroit Coolant Line SRTs

15-029

Service Bulletin/Repair Instructions

_Warranty Recognition Program - Coming Soon

901-15

Service Bulletin/Repair Instructions

901-15 Oil Breather Vent

sbw5401

Service Bulletin/Repair Instructions

sbw5401 Turn Signal and Brake Override Circuit

sbw8325

Service Bulletin/Repair Instructions

sbw8325 Side Window Defroster and Cooling Improvement Retrofit

sbw9801

Service Bulletin/Repair Instructions

sbw9801 Paint Finish Standards

sbw5457

Service Bulletin/Repair Instructions

sbw5457 Powernet Troubleshooting Guide: Batteries, Path, Alternator

sbw5463

Service Bulletin/Repair Instructions

sbw5463 Nexiq USB-Link Upgrade and Diagnostic Connector

15-017

Service Bulletin/Repair Instructions

15-017 Detroit: Updated Fuel Injector SDTs

15-015

Service Bulletin/Repair Instructions

15-015 Warranty Exclusions Reminder

15-016

Service Bulletin/Repair Instructions

15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester

15CSA10

Service Bulletin/Repair Instructions

15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC

15CSA9

Service Bulletin/Repair Instructions

15CSA9 Release of DiagnosticLink® 8.02

15CSA4

Service Bulletin/Repair Instructions

15CSA4 Holiday Schedule for the Detroit Customer Support Center

15TS10

Service Bulletin/Repair Instructions

15TS10Rev DD Engine Platform Coolant Filter

14TL-7

Service Bulletin/Repair Instructions

14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100

15TL6

Service Bulletin/Repair Instructions

15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps

sbw2023

Service Bulletin/Repair Instructions

sbw2023 Modine Copper/Brass Bolted Downflow Radiator Rebuilding

sbw3110

Service Bulletin/Repair Instructions

sbw3110 Step Clamps Are Not Reusable

15-010

Service Bulletin/Repair Instructions

15-010-DLR Transmission Cooler Line Photos

15-009

Service Bulletin/Repair Instructions

15-009 New Detroit Standard Diagnostic Times

15-009 - Detroit

Service Bulletin/Repair Instructions

15-009_Detroit_New_SDTs

15TL5

Service Bulletin/Repair Instructions

15TL5 DAVCO Shop Pro® FXP 95

15TL4

Service Bulletin/Repair Instructions

15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket

sbw0116

Service Bulletin/Repair Instructions

sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions

sbw5430

Service Bulletin/Repair Instructions

sbw5430 Disconnecting or Connecting Daytime Running Lights

sbw5461

Service Bulletin/Repair Instructions

sbw5461 Guidelines for Repairing or Replacing an Electrical Harness

20-22

Service Bulletin/Repair Instructions

20-22 - Premature Belt Wear on Cummins ISL

98-1

Service Bulletin/Repair Instructions

98-1 - Paint Finish Standards

14-038

Service Bulletin/Repair Instructions

14-038 Additional Detroit Standard Repair Times

14-038A

Service Bulletin/Repair Instructions

14-038_New_SRTs Additional Detroit Standard Repair Times.

14-039

Service Bulletin/Repair Instructions

14-039 New Detroit Standard Diagnostic Times

14-039A

Service Bulletin/Repair Instructions

14-039_additional_SDTs New Detroit Standard Diagnostic Times

14-040

Service Bulletin/Repair Instructions

14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform

14-040A

Service Bulletin/Repair Instructions

14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform

14WO-9

Service Bulletin/Repair Instructions

14WO-9_Warranty_Access Detroit New User Warranty Access Request

14TS30

Service Bulletin/Repair Instructions

14TS30 Aftertreatment Harness Diagnostics

1010-14

Service Bulletin/Repair Instructions

1010-14 SPN 2623 (CPC) (GHG14)

1009-14

Service Bulletin/Repair Instructions

1009-14 SPN 5016 (ACM) (GHG14)

1008-14

Service Bulletin/Repair Instructions

1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)

1007-14

Service Bulletin/Repair Instructions

1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)

1006-14

Service Bulletin/Repair Instructions

1006-14 SPN 4374 (ACM) (GHG14)

1005-14

Service Bulletin/Repair Instructions

1005-14 Oil Coolant Module

1003-14

Service Bulletin/Repair Instructions

1003-14 Rough Running or Stalling.

18SP684REV4

Service Bulletin/Repair Instructions

18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update

18SP705REV5

Service Bulletin/Repair Instructions

18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor

14-028

Service Bulletin/Repair Instructions

14-028 Remy Extended Coverage Direct File

14TS18

Service Bulletin/Repair Instructions

14TS18 GHG14 DD Engine EGR System Fault Code

14-027

Service Bulletin/Repair Instructions

14-027 Detroit's New Consolidated Labor Operations (CLOs

14-026

Service Bulletin/Repair Instructions

14-026-DLR SelecTruck Warranty Enhancements

719-14

Service Bulletin/Repair Instructions

719-14 SPN 84 (CPC) (GHG14)

716-14

Service Bulletin/Repair Instructions

716-14 SPN 4077 (MCM)(EPA07 EPA10;GHG14

715-14

Service Bulletin/Repair Instructions

715-14 Symptom Diagnostics - Coolant Los

14-022

Service Bulletin/Repair Instructions

14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD

14-023

Service Bulletin/Repair Instructions

14-023 Detroit Axles Pre-Approval Changes

14-024

Service Bulletin/Repair Instructions

14-024-DLR DTNA & JAD Highlights - Q1 & Q2

714-14

Service Bulletin/Repair Instructions

714-14 Symptom Diagnostics - Low Engine Compression

713-14

Service Bulletin/Repair Instructions

713-14 Symptom Diagnostics - Combustion Gas in Coolant

712-14

Service Bulletin/Repair Instructions

712-14 Engine Coolant Temperature

711-14

Service Bulletin/Repair Instructions

711-14 SPN 107 (CPC) (GHG14

710-14

Service Bulletin/Repair Instructions

710-14 SPN 96 (CPC) (GHG14)

709-14

Service Bulletin/Repair Instructions

709-14 SPN 3216 (MCM) (GHG14)

707-14

Service Bulletin/Repair Instructions

707-14 SPN 520229 FMI 3 (IPPC) (GHG14

706-14

Service Bulletin/Repair Instructions

706-14 SPN 171 FMI 3, 4 (CPC)(GHG14)

705-14

Service Bulletin/Repair Instructions

705-14 SPN 520203 FMI 6 (IPPC)(GHG14)

704-14

Service Bulletin/Repair Instructions

704-14 SPN 520200 FMI 6 (IPPC)(GHG14)

703-14

Service Bulletin/Repair Instructions

703-14 SPN 3556 (ACM) (EPA10)

702-14

Service Bulletin/Repair Instructions

702-14 SPN 520230FMI 5 (IPPC)(GHG14)

18SP701

Service Bulletin/Repair Instructions

18SP701Rev2 18SP701Rev2? GHG14 Two-Filter Fuel System

18SP709

Service Bulletin/Repair Instructions

18SP709Rev 18SP709Rev ? EPA10/GHG14 Two-Filter Fuel

18SP710

Service Bulletin/Repair Instructions

18SP710Rev 18SP710Rev ? EPA10 GHG14 Two-Filter Fuel

701-14

Service Bulletin/Repair Instructions

701-14 SPN 168 FMI 0 and 1 (IPPC)(GHG14

14 TS- 13REV

Service Bulletin/Repair Instructions

Major fuel system damage can occur when DEF is introduced into the fuel system. A no-start condition, engine overspeed, or engine ran backwards complaints can all be caused by DEF in the fuel system. Likewise, DEF system damage can occur when diesel fuel is introduced into the DEF system. DEF quality fault codes (SPN 3364) and NOx conversion fault codes (SPN 4364) can be caused by diesel fuel in the DEF system.

0228-14

Service Bulletin/Repair Instructions

0228-14 Engine Oil Leaks - Oil Dye Method

0224-14

Service Bulletin/Repair Instructions

0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014

0219-14

Service Bulletin/Repair Instructions

0219-14 Metal in Fuel

0215-14

Service Bulletin/Repair Instructions

0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System

0202-14

Service Bulletin/Repair Instructions

0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System

0229-14

Service Bulletin/Repair Instructions

0229-14 Symptom Based Diagnostics - Oil Separator

0233-14

Service Bulletin/Repair Instructions

0233-14 SPN 51 FMI 2 - All Years

0237-14

Service Bulletin/Repair Instructions

0237-14 Engine Brake Solenoid

0238-14

Service Bulletin/Repair Instructions

0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter

0239-14

Service Bulletin/Repair Instructions

0239-14 High Pressure Fuel Injector Lines - Three-Filter System

49-13

Service Bulletin/Repair Instructions

49-13 - DEF Return Line Fitting Heater, 6-Gallon Tanks

49-14

Service Bulletin/Repair Instructions

49-14 - DEF Tank Coolant Valve O-Ring Kit

54-57

Service Bulletin/Repair Instructions

54-57 - Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter

33-4

Service Bulletin/Repair Instructions

33-4- Bearing Spacer Replacement, ConMet PreSet Steer Hubs

35-11

Service Bulletin/Repair Instructions

35-11 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs

54-56

Service Bulletin/Repair Instructions

54-56 - Plastic Battery Box Cover Retainer Clip

717-13

Service Bulletin/Repair Instructions

717-13 Oil Pan

712-13

Service Bulletin/Repair Instructions

712-13 Fuel Cooler Leak Test Procedure - Three-Filter Fuel System

711-13

Service Bulletin/Repair Instructions

711-13 SPN 100-FMI 4 - ALL YEARS

710-13

Service Bulletin/Repair Instructions

710-13 Metal in the Fuel System - Three-Filter Fuel System

707-13

Service Bulletin/Repair Instructions

707-13 Description and Operation of the HC Doser Fuel Supply Pressure Control Valve - Two Filter System

705-13

Service Bulletin/Repair Instructions

705-13 Test-E Three-Filter Fuel System

702-13

Service Bulletin/Repair Instructions

702-13 Test E Two-Filter Fuel System

sbw5455

Service Bulletin/Repair Instructions

sbw5455 Virtual Technician Retrofit

608-13

Service Bulletin/Repair Instructions

608-13 High Pressure Fuel Flange-Two-Filter System

530-13

Service Bulletin/Repair Instructions

530-13 Low Pressure Fuel Pump ? Two-Filter Fuel System

529-13

Service Bulletin/Repair Instructions

529-13 Operation of the Fuel System - Two-Filter Fuel System

525-13

Service Bulletin/Repair Instructions

525-13 SPN 2791-FMI 7 ? ALL YEARS

sbw3510

Service Bulletin/Repair Instructions

sbw3510 Axle Alignment Specifications

sbw0001

Service Bulletin/Repair Instructions

sbw0001Validity List Western Star

sbw2019

Service Bulletin/Repair Instructions

sbw2019 Kysor Fan Clutch Rocking Runout Inspection

sbw4911

Service Bulletin/Repair Instructions

sbw4911 DEF Gauge Reading Incorrectly

12-039

Service Bulletin/Repair Instructions

12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days

12-040

Service Bulletin/Repair Instructions

12-040-DLR Roof Fairing Removal Program

12-043

Service Bulletin/Repair Instructions

12-043-DLR Helpline Available For Additional Support

ICI12-027

Service Bulletin/Repair Instructions

ICI12-027-DLR Interim FL631 Ending - Final Recall to Begin

12-038

Service Bulletin/Repair Instructions

12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage

PAB054

Service Bulletin/Repair Instructions

PAB054, USA-ONLY GM MOBILITY AID FORM

Body SRT

Service Bulletin/Repair Instructions

Body SRT Updates -2012.12.12

FL631

Service Bulletin/Repair Instructions

FL631-DLR Perpendicular Aluminum Air Tank Mounting Brackets

sbw4713

Service Bulletin/Repair Instructions

sbw4713 Crank No Start, Loss of Engine Prime on Decked Vehicles

sbw3109

Service Bulletin/Repair Instructions

sbw3109 Huck-Spin 2 Changeover

12-027

Service Bulletin/Repair Instructions

12-027-DLR Detroit and Alliance like Batteries are now interchangeable

sbw4205

Service Bulletin/Repair Instructions

sbw4205 Bendix Air Disc Brake Thermal Overload Issues

sbw4910

Service Bulletin/Repair Instructions

sbw4910 Gentech DEF Coolant-Flow Solenoid, Testing and Replacement

12-022

Service Bulletin/Repair Instructions

12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater

sbw4206

Service Bulletin/Repair Instructions

sbw4206 Brake Shimmy - Meritor SteeLite X30 Brake Drum With Excessive Runout

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.