CXA_10_25_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Issues
Vehicle report
2024 WESTERN STAR 4700
Service bulletins
16 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CXA 10_17_Reman Process
Other
CX Advocate for overview of the remanufacturing process.
ICI24-036
Other
Important Campaign Information letter for SF679 – Revised Bulletin.
SF679-Bulletin
Service Campaign
Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.
SF679-DLR LTR
Service Campaign
Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.
CXA 8_24_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 7_24_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 7_24_Reman Process
Other
CX Advocate for overview of the remanufacturing process.
CXA 7_24_Reman Process V2
Other
CX Advocate for overview of the remanufacturing process.
CXA 06_24_Clutch Bolts
Other
CX Advocate communication for clutch bolts
VSWP Customer Letter
Other
Customer letter regarding variable speed water pump.
SS763-WST
Other
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
SS3144-FTL
Service Bulletin/Repair Instructions
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
ICI24-004
Service Bulletin/Repair Instructions
Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
SF679
Service Bulletin/Repair Instructions
Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.
ICI23-043
Service Bulletin/Repair Instructions
Important Campaign Information Letter for SF680 Allison TCM Software Update / TT9108EN
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.