TSB-00-018-WST
Service Bulletin/Repair Instructions
Technical Service Bulletin for StarNet Manuals Moving to Technical Literature
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB-00-018-WST
Technical Service Bulletin for StarNet Manuals Moving to Technical Literature
CXA 3_25_NOx
CX Advocate for NOx conversion low faults
CXA 2_25_NOx
CX Advocate for NOx conversion low faults
CXA 2_25_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
CXA 1_16_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CXA 1_16_DD13 Altitude
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CXA 1_16_GATS2.4
CX Advocate for GATS2.4 being expanding to DD15
CXA 1_16_NOx
CX Advocate for NOx conversion low faults
CXA 1_16_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
ICI24-051
Important Campaign Information letter for DDC D24R4 - Campaign Reactivated
ICI24-050
Important Campaign Information letter for DDC D24R4 - Campaign Inactivated
D24R4-Bulletin
Detroit Emission recall for GHG14 DETROIT DD16 Software Reprogramming
D24R4-DLR LTR
Detroit Emission recall for GHG14 DETROIT DD16 Software Reprogramming
D24R4-OWN LTR
Detroit Emission recall for GHG14 DETROIT DD16 Software Reprogramming
CXA 11_21_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
WI24-019
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
CXA_10_17_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
ICI24-031
Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended. Field Service Campaign D23M3 - GHG17 DETROITTM DD16® Vibration Damper Replacement has been extended for an additional 6 months.
CXA 7_24_NOx
CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
CXA 7_24_Oil Suction
CX Advocate for Oil Suction manifolds
CXA 06_24_NOx
CX Advocate communication for NOx conversion low faults
SS734-WST
Service Solution for Thread Spring Pin Suspension Alignment & Installation
FL974
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
ICI24-006
Important Campaign Information letter for FL974 - Revised Bulletin & Population
SBW83-030
Updated Western Star Service Bulletin for HVAC Actuator Replacement
ICI22-017
Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extended termination date for all work under D21M1 from this point forward. REVISION: D21M1 termination date extended to July 1, 2022.
SBW49-020
Western Star Service Bulletin for DEF Connector Reinforcement Caps
CALWS83-001REV
HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
ICI21-030
SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
CALWS83-001
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
SBW54-080
Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
16TS-08REV
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
D21M1
Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing.
WI21-009
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
WI21-008
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
WP21-007
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
DT12 Trans Chafe
DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.
21OEM-06
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
ICI21-003
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
WI21-006
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WP60-100
Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety-critical equipment, such as foot pedals.
WI20-014R
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
WI21-004
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters. Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
21TS-01
Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
21TS-03
Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps. There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
SBW35-018
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
WP20-018R
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
WP20-018
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
20TS-09
Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
18SP744
Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
SBW54-057
Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
WSTCAE180-2020
Portland Truck Plant Paint Changes
20TS-06
DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts. Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.
TechTalk2039
Tech Talk Discussion for DD15 GHG14 EGR linkage hex nuts.
TechTalk4725
Tech Talk discussion about power steering fluid.
TechTalk7679
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
20CSA-15
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
ICI20-022R
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
ICI20-022
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂs location to perform a recall or field service campaign.
WI20-012
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
WI20-014
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
SBW31-016
Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8âÂÂ18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
20CSA-10
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂÃÂÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server.
20OEM-05
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
20TS-05
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
20CSA-09
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
SBW60-027
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
20CSA-08
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
SBW72-008REV
Service Bulletin for Window Regulator Retrofit. The bulletin dated December 4, 2019 has been revised to include 4800 Models. Beginning 04/01/2019 Western Star cab doors were updated to a new style regulator and window. When replacing an older style regulator or window the vehicle must be retrofitted to the new style regulator and window.
WI20-008
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-006
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-007
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-005
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
WI20-004
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
SBW54-075
Service Bulletin for Lengthening the Backup Light Harness. Though the back-up light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
SS1034681
Service Solution for Lower Radiator Pipe Rubbing on X15 Cummins engine. Due to limited clearance, the lower radiator pipe may rub on the engine block and lower radiator hose may rub on the front engine support causing radiator coolant leakage on Cummins X15 installations.
20CSA-04
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLinkî 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
03.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
WP20-002
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
02.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS1034179
Service Solution on Western Star speedometers. For certain speedometers the speedometer may drop out or the odometer may reset to zero.
SBW54-061
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
20CSA-01
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
SS1034615
Service Solution for Western Star Velvac Door Mirror Seal Curling. The rubber that is rolling back is actually a rubber tape. Originally, the mirrors did not have this tape. Velvac added the tape to address some whistling complaints from customers.
SS1034621
Service Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride.
SBW83-020
Service Bulletin on A/C System Receiver-Drier Replacement Guidelines.
17TS-12REV
Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness experiencing chaffing caused by vibration and dirt collecting in the harness conduit.
WI19-022
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
SBW72-008
Service Bulletin for Window Regulator Retrofit.
SS1034577
Service Solution to address WST Cab drone / vibration / tapping Under acceleration for vehicles w/Eaton Manual Trans.
SBW00-004
Service Bulletin explaining Western Star's courtesy engineering policy.
D19R5
Updated Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high pressure fuel lines. Language was clarified that this only applies to Australia and New Zealand.
OLFL821-Emission
Owner's Letter for emissions recall FL821 for Western Star 4900 exhaust pipes emitting excess pollutants. Pipe support brackets lacks durability and may cause pipe to crack at bellows and weld breaks to occur at the flange.
FL821
Emissions Recall for Western Star 4900 exhaust pipes emitting excess pollutants. Pipe support brackets lacks durability and may cause pipe to crack at bellows and weld breaks to occur at the flange.
SS1034499
Service Solution on failing RX modules in Western Star vehicles.
D19M1
Field Service Campaign for GHG17 Detroit DD16 software reprogramming.
17TS9
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
P&SSep2019
Parts and Service Committee meeting minutes
19TL-15
Tool Letter for ICC5 Programming Cable
SB47-015
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
15CSA-3REV
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
19CSA-12 BCT
PowerNet Assessment Tool Repair Procedure
19TL-10 NVH
Communication to assist the field with service vibration issues on DTNA vehicles
19TL-11
Tool Letter for New Tool Kit Replacement Components DDE DKICHA018006 Components 1, 2 and 3
19TL-12
Tool Letter for New Final Drive Pinion Cover Install Tool
19TL-13
Tool Letter for DT12 Seal Protector Sleeve
19TL-14
Tool Letter for New Final Drive Driver Controlled Differential Lock Spring Compressor. These new axles require a new tool to compress the Driver Controlled Differential Lock (DCDL) spring. To remove and install the DCDL spring, the tool DSN0FDA17001 is needed.
D18M4
Field Service Campaign for Remanufactured Detroit DT12 Transmissions
19CSA-13
Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
19-011WP
Warranty Policy Letter to communicate Detroit Return Changes
19-012WP
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
19-013WI
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
19-010WI
Warranty Information Letter updated to communicate warranty system updates.
0107-19 GHG17
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
0308-19 PTO
Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0609-19
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0611-19
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
18SP725Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP726Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP727Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP728Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP729Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP730Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19-008WI
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TL-9
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
19TS-6
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
SPN 3563 / FMI 2
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
sb54313
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
DOC-1034452
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
DOC-1034171
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
cal54001
Customer Advisory Letter- Battery Power Cable Routing
FL773 Lowmax Bra
Recall Bulletin FL773 Lowmax Brake Hoses
sbw0015
Service Bulletin Vibration and Harsh Ride Troubleshooting
1001-18 Engine R
Engine Replacement Procedures
sbw0015 Vibratio
Vibration and Harsh ride Troubleshooting
18-032-NoDefectF
Warranty Bulletin for charge back exemtions
Emission Recall
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
HDEP PLV Return
Service information Bulletin -HDEP PLV Return Line Tool DSN470E17006
D18M2 GHG17 Detr
Field Service Campaign D18M2 GHG17 Detroit? DD13® Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI®)
DOC-1033256
Service Solution for Western Star 4900, Frame Beaming - Rough Ride Vibration in bob tail mode
Aftertreamtent F
Service Information Bulletin for Aftertreamtent Failure Guide
DD13, DD15, DD16
DD13, DD15, DD16 Check Engine Light Flashing or Blinking
18-029 Auto Mete
Important Warranty Information on AutoMeter BCT-460DTNA Powernet Assessment Tool: Warranty Requirement and Claim Filing
sbw8329 HVAC Fre
Service Solution for HVAC Fresh Air Intake Water Leak in certaian Western Star models-4700, 4900, and 5700
0803-18 SPN 3031
Service Information Bulletin
0804-18 SPN 1483
Service Information Bulletin
0805-18 SPN 5210
Service Information Bulletin
DOC-1033699
TS 1033699: DT12 Transmission Driver Interview: Shifting Complaint Questionnaire
DOC-1033768
TS 1033768: Western Star Front Brake Squeal - Burnishing Procedure
TS1033768
Training Solution for Western Star Front Brake Squeal - Burnishing Procedure. The brake burnishing procedure can be used to help reduce brake related noise or imbalance concerns which may occur in the field.
D17M1 GHG17 DD15
Field Service Campaign: GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
D18M4 Remanufact
Field Service Campaign: Remanufactured Detroit? DT12? Transmission
ICI18-022 FL773
FL773 ? Interim Recall Notice
sbw0014
Operating Hours for the Customer Assistance Center
0505-18
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
0503-18
0503-18 Relative Cylinder Compression Test
0502-18
0502-18 Symptom Diagnostics - Low Engine Coolant Temperature
18SP734
18SP734 18SP734?GHG14 DD15AT Turbocharger
DOC-1033194
SS - 1033194 WST 4900FA Cab Mounting Crossmember Interfering with Battery Cables Heat Shield
DOC-1033403
SS 1033403 - WST Wiper Motor not Parking Issues
DOC-1033417
SS 1033417: WST 4900 Low Max w/Disc Brakes Front Brake Hose rubbing Hood fender
DOC-1033446
Vehicles with Meritor drivelines bene from a softer durometer center bearing support. Vehicle will continue to have a 1st order driveline vibration after the driveline assembly was rebalanced.
DOC-1033462
SS 1033462 - WST Cab Mounted Mekra Mirror Cover Chrome Peeling
FL756
FL756 Brake Light Pressure Switches
ICI18-016 FL756
ICI18-016 FL756 ? Automotive Connector Terminal Removal Tool
sbw0005
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."
sbw31013
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw8329
sbw8329 HVAC Fresh Air Intake Water Leak, 4700, 4900, and 5700
ICI18-014
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
0405-18
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0404-18
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
0402-18
0402-18 SPN 625 (CPC) (GHG14)
0401-18
0401-18 SPN 1231 (MCM) (EPA10 GHG14)
DOC-1033354
SS 1033354 Remanufactured Engine Blocks with Closed Fuel Cooler Return Ports DD Engines
0312-18
0312-18 Installation Output Shaft Seal
0311-18
0311-18 Installation of the Main Shaft Speed Sensor
DOC-1033333
SS 1033333 - WST ECC Replacement Jumper Harness Installation.
D17M1
D17M1 17M1 GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
D17M2
D17M2 17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
D17M2-REV
D17M2-REV GHG17 Heavy Duty Engine Platform Front Engine Lifter Bracket
FL751
FL751 Dana Front Steer Axles
MY18M1
MY18M1a 05-MAR-2018 Vocational
aeo18M1
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
sbw4206
sbw4206 Brake Shimmy?Meritor® SteeLite X30? Brake Drum With Excessive Runout
sbw5439
sbw5439 RX Module Fault Codes
fsbw42009
fsbw42009 Diagnostic de fuite d'air
fsbw42010
fsbw42010 Inspection d'absence de fuites d'air par les transporteurs concessionnaires
fsbw49019
fsbw49019 Conduite sous pression de fluide pour échappement diesel (DEF) débranchée au niveau du raccordement du doseur
ssbw42010
ssbw42010 Inspección de fugas de aire del transportista concesionario
ssbw49019
ssbw49019 Manguera de presión del líquido de escape diésel (DEF) desconectada en la conexión del dosificador
17TL26
17TL26 Injector Heat Sleeve Removal Tool DSN930E17002
17TL27
17TL27 Injector Cup Tool DSN930E17001
17TL28
17TL28 Fuel Injector Removal Tool DSN930E17004
ICI17-033
FL751 ? Interim Recall Notice
17TL25
17TL25 TruckCam? Alignment System
42-010
Transport Dealer Air Leak Inspection
49-019
Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser Connection
1110-17
Exhaust and Exhaust Gas Recirculation
1105-17
EPA10, GHG14 and GHG17 Diesel Particulate Filters
1102-17
SPN 157 (MCM) (GHG17)
1101-17
Symptom Diagnostics - Noisy One-Box Aftertreatment
14CSA23
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
17TS17Rev
Instructions for CSC Diagnostic Support
17-023
New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
DOC-1033215
DOC-1033215 Windshield Aesthetic Inside Trim not Secured Correctly or Loose
0903-17
Engine Manufacturer Diagnostics
0902-17
SPN 3556 (ACM) (GHG14)
17TS12Rev1
17TS12Rev1 GHG17 Heavy Duty Engine Platform 1-BOX? Aftertreatment System ATS Wire Harness
0806-17
0806-17 SPN 101 (MCM)(GHG17)
0803-17
0803-17 SPN 411 (MCM) (GHG17)
sbw54065
sbw54065 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Guage
0701-17
SPN 168 (CPC3) (GHG17)
RVSD-MY17M1
Bulletin_Revised_09May17 GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
RVSD-aeo17M1
GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)
sbw0002
Technical Publications Ordering
sbw5464
Fuel Level Sending Unit Retrofit
0609-17
SPN 3226 (ACM) (GHG17)
0608-17
Diagnostic tests - Two Filter System - FSIC Leak Test
0607-17
SPN 96 (MCM) (GHG17)
0606-17
SPN 3226 (ACM) (GHG17)
0604-17
SPN 712 (CPC) (GHG17)
0603-17
Fuel System Integrity Check Routine - Two-Filter Fuel System
0602-17
Cylinder Liner - Testing of the Cylinder Liner Upper O-Ring
SS1033094
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
17TL7Rev
Heavy Duty Engine Wastegate Repair Kit DKI470E16019
FL732
Western Star Aluminum Air Tanks
17TS11
Detroit? DT12? Transmission Proper Moving Procedure
17TL8Rev1
Vehicle Interface Module
sbw49017
Magnetized Fill Neck for Six-Gallon DEF Tanks
0412-17
SPN 3556 FMI 0, 1, 18 - Regeneration Temperature Update Procedures
0411-17
SPN 5741 (ACM) (GHG17)
0410-17
Symptom Diagnostics - Hard Start No Start
17TS10
Detroit? DT12? Split Rod Bushing Repair
0409-17
SPN 1663 (CPC) (EPA07 10 GHG14 GHG17)
0408-17 SPN 5242
FMI 2- Automatic Gear Selection - Incompatible or missing dataset
0407-17
GHG17 Heavy Duty- Exhaust & EGR - EGR Actuator Coolant Lines
0406-17
SPN 521221 (TCM)
0405-17
SPN 521222 (TCM)
0403-17
SPN 677 FMI 2 Starter Switch Inconsistent Diagnostics
0402-17
SPN 1322 (MCM) (GHG17)
0401-17
SPN 4765 FMI 0 - Exhaust Temperature Out Of Range High
0329-17
Symptom Diagnostics - Oil Leaks
0328-17
(ACM) (GHG17)
0327-17
(ACM) (GHG17)
0326-17
(ACM) (GHG17)
0325-17
(MCM) (GHG17)
0324-17
(MCM) (GHG17)
0323-17
(MCM) (GHG17)
0322-17
(MCM) (GHG17)
0321-17
(MCM) (GHG17)
0320-17
(MCM)(GHG17)
0319-17
(MCM) (GHG17)
0318-17
(MCM) (GHG17)
0317-17
(MCM) (GHG17)
0316-17
(MCM) (GHG17)
0315-17
GHG14 - Intake Manifold Pressure Too Low
0314-17
GHG14 Intake Manifold Pressure Too Low
0313-17
(MCM) (GHG17)
0312-17
(MCM) GHG17
0311-17
(MCM) (GHG17)
0310-17
(MCM) (GHG17)
0309-17
(MCM) (GHG17)
TS1033014
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
0308-17
(ACM) (GHG17)
0307-17
(ACM) (GHG17)
0307-17 SPN
(ACM) (GHG17)
0306-17
(ACM) (GHG17)
0305-17
Diagnostic Tests
0304-17
Contaminated Fluids Diagnostic Tests
0303-17
(CPC)(EPA10-GHG14) and SPN 98 (CPC)(GHG17)
0301-17
0301-17 Contaminated Fluids
0302-17
(CPC)(GHG17)
0346-17
(CPC) (GHG17)
0356-17
(MCM) (GHG17)
0356-17 SPN
(MCM) (GHG17)
0208-17 SPN 412
0208-17 SPN 412 (MCM) (GHG17)
0206-17 SPN 5210
0206-17_ SPN 521049 (MCM) (GHG17)
ICI17-002
FL721 Interim Recall Ending ? Final Recall to Begin
0205-17 SPN 5210
0205-17 SPN 521052 (MCM) (GHG17)
0204-17 SPN 5210
0204-17 SPN 521050 (MCM) (GHG17)
0203-17 SPN 5741
0203-17 SPN 5741 FMI 13 (GHG17) (MCM)
0202-17
0202-17 DD13, DD15, and DD16 Cylinder Head Assembly Removal and Installation
18SP733
18SP733 GHG17 Medium Duty DD8 Oil Filter Kit
FL721
FL721 CNG Fuel Tank and CPDM Mounting Location
FL725
FL725 Western Star Seat Belt Anchor Plates
0131-17
0131-17 SPN 521054 (CPC3) (GHG17)
0132-17
0132-17 SPN 521005 (CPC3) (GHG17)
0133-17
0133-17 SPN 625 (CPC) (GHG17)
0134-17
0134-17 Medium Duty - DD5 GHG17 - Exhaust and EGR - EGR Cooler Lower Bracket
0135-17
0135-17 Diagnostic Test - Engine Brake Test Procedure
0136-17
0136-17 GHG17 DD5 Medium Duty - Exhaust and EGR - Turbocharger Oil
0137-17
0137-17 SPN 3361 FMI 5 (ACM) (GHG17) SPN 3361 FMI 5 (ACM) (GHG14)
0138-17
0138-17 GHG17 DD5 Medium Duty - Exhaust and EGR - EGR Delivery
0139-17
0139-17 Coolant Housing
0140-17
0140-17 Turbocharger Compressor Outlet Pipe
0130-17
0130-17 SPN 520211 (IPPC) (GHG14) SPN 520211 (IPPC) (GHG17)
0129-17
0129-17 SPN 102 (MCM) (GHG17)
0127-17
0127-17 SPN 1077 FMI 14 (GHG14) (GHG17) (MCM)
0126-17
0126-17 SPN 520295 (MCM) (GHG17) - Smart Remote Actuator 1
0125-17
0125-17 SPN 4817 (MCM) (GHG17)
0124-17
0124-17 SPN 3720 FMI 14 - (MCM) (GHG17)
0123-17
0123-17 SPN 1483 (CPC3) (GHG17)
0122-17
0122-17 SPN 521058 (CPC3) (GHG17)
0121-17
0121-17 SPN 521050 (CPC3) (GHG17)
0120-17
0120-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
0119-17
0119-17 SPN 3217 (MCM) (GHG17)
0116-17
0116-17 SPN 4752 (MCM) (GHG17) - EGR Cooler Efficiency Fault Codes
0115-17
0115-17 SPN 3226 (ACM) (EPA10;GHG14)
0111-17
0111-17 SPN 1077 (MCM)(GHG17)
0107-17
0107-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
1213-16
1213-16 SPN 3480 (MCM) (EPA07;EPA10 GHG14)
1207-16
1207-16 SPN 4363 (ACM) (EPA10 GHG14)
16TS24
16TS24 GHG14 DD Platform Engines With Code SPN: 3216/FMI 18, SCR Inlet NOx Sensor Drift Low
16M3
16M3_bulletin Motor Control Module (MCM)
18SP714
18SP714Rev EPA10 DD1516 Three-Filter Fuel System to Two-Filter KM59 GEN1 Fuel
18SP719
18SP719Rev EPA10 DD13 Three-Filter ESOC Fuel System to Two-Filter KM59 GEN1 Fuel
aeo16M3
aeo16M3 Field Service Campaign
16TL20
16TL20 HEAVY DUTY ENGINE VALVE STEM SEAL INSTALLING DRIFT AND SLEEVE
1021-16
1021-16 SPN 110 (MCM)(EPA07EPA07;GHG14), SPN 110 (CPC)(GHG14)
16TS21
16TS21 GHG17 DD PLATFORM ENGINES WITH CODE SPN: 3217 FMI: 2, SCR INLET NOX SENSOR LAMBDA DRIFT LOW OR CODE SPN: 3227 FMI: 2, SCR OUTLET NOX SENSOR LAMBDA DRIFT LOW
1018-16
1018-16 SYMPTOM DIAGNOSTICS - NOISE
16TL18
16TL18 GHG17 MEDIUM DUTY (MD) TEST ELECTRONIC CONTROL UNITS (ECUS)
1017-16
1017-16 ENGINE MODEL AND SERIAL NUMBER DESIGNATION
1016-16
1016-16 DIAGNOSTIC TEST - ENGINE OIL LEAKS
16TL17
16TL17 LABEL UPDATE FOR GHG14 TEST AFTERTREATMENT CONTROL MODULE (ACM)
1005-16
1005-16 SPN 4364 (ACM) (GHG17)
16TL14REV
16TL14REV GHG17 CAMSHAFT TIMING TOOL SET W470589062300
1004-16
1004-16 SPN 3511 (ACM) (GHG17)
1003 SPN 3509
SPN 3509 (ACM) (GHG17)
1002-16
1002-16 SPN 3512 (ACM) (GHG17)
1001-16
1001-16 SPN 3719 (ACM) (GHG17)
18SP713REV 18SP7
18SP713REV 18SP713 EPA10 DD13 THREE-FILTER FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE KIT
FL718
FL718 FRONT AXLE HUB RATING
SBW0004
SBW0004 WESTERN STAR COURTESY ENGINEERING POLICY
16-032
16-032_DETROIT STANDARD DIAGNOSTIC TIME FOR GHG14 AFTERTREATMENT DEVICE CHECKLIST UPDATED
16 TS-18
16TS18 EPA10 AND LATER DD AUTO-ELEVATE FEATURE
09 11-16
0911-16 SPN 1761 (ACM) (GHG17)
09 10-16
0910-16 SPN 3251 (ACM) (GHG17)
09 09-16
0909-16 EXCESSIVE OIL CONSUMPTION
09 06-16
0906-16 LOW PRESSURE FUEL PUMP
09 05-16
0905-16 SPN 100 (MCM) (GHG17)
09 02-16
0902-16 SYMPTOM DIAGNOSTICS - BELT COMING OFF, SHREDDING OR MISALIGNMENT
09 01-16
0901-16 SPN 5927 (MCM) (GHG17)
18SP732
GHG17 MEDIUM DUTY OIL FILTER KIT SPECIAL NOTICE
16 TL-15
16TL15 GHG17 HEAVY DUTY (HD) TEST ELECTRONIC CONTROL UNITS (ECUS)
16 TS-17
16TS17 GHG17 DD PLATFORM AMBIENT AIR TEMPERATURE SENSOR AND FAULT CODES
08 14-16
0814-16 SPN 5016 (ACM) (GHG17)
08 13-16
0813-16 SPN 3251 (ACM) (GHG17)
08 11-16
0811-16 CAMSHAFT AND IDLER GEAR
08 10-16
0810-16 SYMPTOM DIAGNOSTIC NOISE
16 TS-16
16TS16 DETROIT DT12 TRANSMISSION OIL AND OIL FILL/DRAIN PLUG WASHERS
08 09-16
0809-16 SYMPTOM DIAGNOSTICS : NOISY 1- BOX AFTERTREATMENT
16 TS-14
16TS14 EPA10 AND GHG14 SERVICE REPLACEMENT 1-BOX DOC INLET CHANGE
08 07-16
0807-16 SPN 524279 (CPC) (GHG17)
08 05-16
0808-16 SYMPTOM DIAGNOSTICS - ENGINE BRAKE
08 04-16
0804-16 SPN 5444 (MCM) (GHG17)
08 03-16
0803-16 SYMPTOM DIAGNOSTICS - COOLANT LOSS
54-55
SBW5455 VIRTUAL TECHNICIAN RETROFIT
ICI16-011
ALLISON TECH TIP #TT7831EN TRANSMISSION PROGRAMMING
06 12-16
0612-16 SPN 175 (MCM) (GHG17) AND SPN 175 (MCM); ( EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
06 11-16
0611-16 SPN 110 (MCM) (GHG17) AND SPN 110 (MCM); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
06 10-16
0610-16 SPN 111 (CPC) (GHG17) AND SPN 111 (CPC); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
06 09-16
0609-16 SPN 174 (MCM) (GHG17), SPN 174 (MCM) (EPA07), SPN 174; (MCM) (EPA10), AND SPN 174 DIAGNOSTIC PROCEDURE
06 08-16
0608-16 SPN 715 (CPC) (EPA07;EPA10); SPN 715 (CPC) (GHG14); SPN 715 (CPC) (GHG17) DIAGNOSTIC PROCEDURE
16-022
NEW DETROIT DIESEL EXHAUST FLUID AWNING STANDARD REPAIR TIME
06 05-16
0605-16 SPN 625 (CPC)(GHG17) AND SPN 625 (CPC) (EPA10;GHG14) DIAGNOSTIC PROCEDURE
06 01-16
0601-16 SPN 103 (MCM) (GHG17) AND SPN 103 (MCM); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
0502-16
FMI 3 Engine Oil Pressure Sensor Circuit Failed High
0504-16
Inspection of the DD13 Turbocharger
0507-16
FMI 5 Oil Pressure Sensor Stuck High
0510-16 SPN 2623
SPN 2623 (CPC)(GHG17), SPN 2623 (CPC)(GHG14), and SPN 2623 (CPC)(EPA07 EPA10 GHG14)
0511-16
FMI 2 CPC Clock Data Invalid
0513-16
FMI 2, 3, 4 Remote Accelerator Pedal Supply Voltage
0514-16
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
0519-16
SPN 3226 (ACM) (EPA10;GHG14)
0521-16
FMI 3,4,5 Digital Output 1 13 Circuit
0524-16
FMI 3,4,5 Digital Output 3 10 Circuit
0526-16
FMI 3,4,5 Digital Output 3 12 Circuit
0527-17
FMI 3,4,5 Digital Output 1 13 Circuit
0532-16
SPN 524286 (TCM)
18SP726rev
18SP726 ? EPA10 GHG14 Two-Filter Fuel System KM59 GEN1 DD13 High Pressure Fuel Fee
sbw2501
Vehicles equipped with an Eaton Fuller manual transmission may experience clutch release bearing failure due to a blocked throw-out grease hose.
sbw3215
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
15TS3
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16TL4
16TL4 DOC Face Cleaning Tool P N W470589239100
16TS9
16TS9 DD Platform High Pressure Fuel Lines
16TS8
16TS8 DD13 Cylinder Head and Cylinder Head Gasket Change
16TL5
16TL5 DD Platform Aftertreatment Soot Sensor Socket DSN0ATZ16001
16-010
Warranty Recognition Program Suspension
16-011
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16TS7
16TS7 Reman Diesel Particulate Filter Serial Number
16TL3
16TL3 Pocket iQ? ABS Product Family Kit is Available at PDC
16-008
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
16-009R_OWL Enhancements
16_TL-2
16_TL-2 DD Platform Aftertreatment NOx Sensor Socket W470589060900
ICI16-003
SF514 Revised Bulletin
0307-16 SPN 723
0307-16 SPN 723 (MCM) March
16-007
Canadian Warranty Parts Return Address Change
16TS5
16TS5 Release of the DD Platform Bearing Failure Guide
0304-16 SPN 2791
0304-16 SPN 2791 (MCM) ( GHG14) and SPN 2791 (MCM) ( GHG17)
0302-16
Contaminated Fluids
0301-16 SPN 625
0301-16 SPN 625 (CPC) (EPA07) and SPN 625 (CPC) (EPA10 GHG14)
0303-16
Hydrocarbon Doser Coolant Lines
18SP731
18SP731 GHG17 Heavy Duty Flywheel Special Notice
SF514
Western Star ABS Wiring - Export Only
1210-14
1210-14 Cylinder Head
1207-15
1207-15 Updated procedures with adding EPA10 to the GHG14 title
1205-15
1205-15 Selective Catalyst Reduction (SCR) Inlet Temperature Sensor
15TL24
15TL24 OTC 1750 Revolver Engine Stand
15TS4
15TS4_Rev2_ EPA07 DD15 Piston Kits
1202-15
1202-15 Symptom Diagnostics - ATD Checklist
15TS16
15TS16Rev1 EPA10 Reman MCM Improvement for Fault Codes SPN 651 to 656
sb1518
39MT Starter Pinion Teeth Change for 2016 DD13 15 16
sbu1504
39MT Starter Pinion Teeth Change for 2016 DD13 15 16
sbw1505
39MT Starter Pinion Teeth Change for 2016 DD13/15/16
sbw2026
Surge Tank Deaeration Hose Routing
sbw8813
Reducing Excessive Hood Opening Effort, 4900 Models
14TS16REV
14TS16REV EXCESSIVE OVERHEAD ENGINE NOISE ON GHG14 DD PLATFORM ENGINES
15M1
FINAL_15M1_BULLETIN GHG14 DD PLATFORM SOFTWARE REPROGRAMMING FOR AUTO ELEVATE
18SP718
18SP718 EPA07 DD15/16 THREE-FILTER ESOC FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE KIT
18SP720
18SP720 EPA10 DD15/16 THREE-FILTER ESOC FUEL SYSTEM TO TWO-FILTER KM59 GEN1 FUEL SYSTEM CONVERSION SERVICE KIT
18SP722
18SP722 DD13 KM59 GEN1 BUS TWO-FILTER SYSTEM AMPLIFIER, NEEDLE AND PLV RETURN FUEL LINE CLEARANCE PACKAGE SERVICE KIT
AEO15M1
AEO15M1 GHG14 DD PLATFORM SOFTWARE REPROGRAMMING FOR AUTO ELEVATE
15TL21
15TL21 GHG17 Diagnostic Connector Update
15-028A
15-028 New Detroit Coolant Line SRTs
15-029
_Warranty Recognition Program - Coming Soon
901-15
901-15 Oil Breather Vent
805-15
805-15 FMI 0: Selective Catalyst Reduction Outlet Temperature High
803-15
803-15 Removal of the Camshaft Housing
802-15
802-15 SPN 520970 FMI 7 (TCM)
801-15
801-15 SPN 520999 FMI 7 (TCM)
SB-54-1
WESTERN STAR: BRAKE SIGNAL OVERRIDES TURN SIGNAL UNDER NORMAL OPERATIONS, DUE TO TURN SIGNAL SWITCHES AND STOP/TURN LAMPS ARE SHARING SAME FILAMENT AND SOME TRUCKS WANT 4 WAY FLASHERS TO OVERRIDE SELF CANCELLING TURN SIGNAL SWITCHES. NO MODEL YEARS LISTED. CONSTELLATION, HERITAGE, 4700, 4800, 4900, 5700, 5900, 6900. *PE
sbw5401
sbw5401 Turn Signal and Brake Override Circuit
sbw8325
sbw8325 Side Window Defroster and Cooling Improvement Retrofit
sbw9801
sbw9801 Paint Finish Standards
15TS15
15TS15Rev Detroit? DT12? Transmission Proper Towing Procedure
711-15
711-15 High Pressure Fuel Pump Camshaft Oil Seal - Three-Filter System
15TS14 GHG14
15TS14 GHG14 DD Engine Cylinder Liner Seal Replacement
708-15
708-15 High Pressure Fuel Pump Camshaft Oil Seal - Two-Filter System
706-15
706-15 SPN 1323 (MCM) (GHG14) SPN 1324 (MCM) (GHG14) SPN 1325
703-15
703-15 GHG14 DD15 AT Exhaust Gas Recirculation Valve Actuator
702-15
702-15 DD15 and DD16 Delphi © Exhaust Gas Recirculation Valve Actuator
704-15
704-15 SPN 4364 (ACM)(EPA10)
sbw5463
sbw5463 Nexiq USB-Link Upgrade and Diagnostic Connector
15-017
15-017 Detroit: Updated Fuel Injector SDTs
15TS12
15TS12 DD Platform Cylinder Block Oil Gallery Cup Plug Replacement
15TS13
15TS13 DD Platform Oil Filter Bypass Valve
512-15
512-15 GHG14 DD15 AT Exhaust Gas Recirculation Actuator Pull Rod
511-15
511-15 DD15 and DD16 Exhaust Gas Recirculation Valve Actuator Pull Rod
509-15
509-15 Symptom Diagnostics - Hard Start/No Start - Three-Filter Fuel
508-15
508-15 SPN 625 (MCM)( EPA10;GHG14)
507-15
507-15 SPN 1590( CPC)(GHG14) and SPN 1590 (CPC)(EPA07;EPA10)
506-15
506-15 Air Compressor Coolant Lines
505-15
505-15 SPN 3361 (ACM) (EPA10)
15-015
15-015 Warranty Exclusions Reminder
15-016
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
504-15
504-15 DD13 Exhaust Gas Recirculation Valve Actuator Pull Rod
503-15
503-15 DD13 Exhaust Gas Recirculation Valve Actuator
502-15
502-15 Exhaust Gas Recirculation Actuator Lever
18SP716
18SP716 Installation/Replacement of the Fuel Cooler Delete Bypass Plate for the Two-Filter Fuel System
501-15
501-15 Engine Lifter Brackets
sbw2024
sbw2024 OAT Coolant Replaces NOAT Coolant in Detroit Engines
sbw5462
sbw5462 Aftertreatment Harness Modification
sbw8326
sbw8326 HVAC Blower Motor Noise
15CSA10
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9
15CSA9 Release of DiagnosticLink® 8.02
15CSA4
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
406-15
406-15 SPN 97 (MCM) (EPA10) / SPN 97 (MCM) (GHG14)
405-15
405-15 Symptom Diagnostics - Hard Start/No Start - Two-Filter System
404-15
404-15 SPN 4364 (ACM) (EPA10)
403-15
403-15 SPN 677 (MCM)(EPA07)
15TL6
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
402-15
402-15 SPN 2630 (MCM)(EPA10) and SPN 2630 (MCM)(GHG14)
18SP717
18SP717 DD13 EGR Actuator Replacement
401-15
401-15 Cylinder Block
sbw2023
sbw2023 Modine Copper/Brass Bolted Downflow Radiator Rebuilding
15-010
15-010-DLR Transmission Cooler Line Photos
15TS9
15TS9 Hydrocarbon Doser Block Fuel Compensation Pressure Sensor
326-15
326-15 Main Shaft Speed Sensor
325-15
325-15 Symptom Diagnosis - ATD Checklist
324-15
324-15 External Component Repair
323-15
323-15 Symptom Diagnostics ? Noise
321-15
321-15 SPN 4364 (ACM) (GHG14)
320-15
320-15 SPN 4374 (ACM) (GHG14)
15-009
15-009 New Detroit Standard Diagnostic Times
15-009 - Detroit
15-009_Detroit_New_SDTs
15TL5
15TL5 DAVCO Shop Pro® FXP 95
308-15
308-15 Symptom Diagnostics - Oil Present at the Turbocharger Compressor
307-15
307-15 SPN 3480 (MCM) (EPA07;EPA10;GHG14)
306-15
306-15 SPN 3246 (ACM)(EPA10;GHG14)
15TL4
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
304-15
304-15 Diagnostic Tests
303-15
303-15 Contaminated Fluids
302-15
302-15 Crankshaft Oil Seals
18SP706
18SP706 Replacement of the High Pressure Fuel Pump Camshaft Oil Seal
18SP712
18SP712 EPA07 DD15/16 Three-Filter Fuel System to Two-Filter KM59 GEN1 Fuel System Conversion Service Kit
18SP713
18SP713 EPA10 DD13 Three-Filter Fuel System to Two-Filter KM59 GEN1 Fuel System Conversion Service Kit
301-15
301-15 SPN 3251 (ACM) (EPA10) and (ACM) (GHG14), 3936 (ACM)
sbw0116
sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
sbw5430
sbw5430 Disconnecting or Connecting Daytime Running Lights
sbw5461
sbw5461 Guidelines for Repairing or Replacing an Electrical Harness
15TS8
15TS8 EPA10 and GHG14 Diesel Particulate Filter (DPF) Compatibility
0204-15
0204-15 Symptom Diagnostics: Noisy One-Box Aftertreatment
15TS6
15TS6 Replacement of the High Pressure Fuel Pump Camshaft Oil Seal
0203-15
0203-15 Oil Filter Stand Pipe
15TS5
15TS5Rev GHG14 DD Platform DEF Pump Leaks and Code 4374 FMI 0 Under Pressurized DEF System
0202-15
0202-15 EPA10 and GHG14 Diesel Oxidation Catalyst Face Cleaning
0201-15
0201-15 SPN 3250 FMI 31 - GHG14
15TS2
15TS2 EPA07 and EPA10 DD Platform Engines With Low Oil Pressure Codes
15TS1
15TS1 GHG14 DD Platform Engines With Codes SPN: 1323 through SPN: 1328, FMI: 31, Idle Smoothness Control/Cylinder Misfire At Idle
0108-15
0108-15 SPN 1323 through 1328 (MCM) (GHG14)
0107-15
0107-15 Enhanced Steam Clean
0106-15
0106-15 SPN 3251 (ACM) (EPA10) and (GHG14)
0105-15
0105-15 SPN 102 (MCM) (GHG14)
0104-15
0104-15 SPN 3464/ FMI 16, 18 (MCM) (GHG14)
102-15
102-15 High Pressure Fuel Pump - Two-Filter System
0101-15
0101-15 SPN 4364 (ACM) (EPA10)
18SP687
18SP687 DD15 16 EGR Actuator Replacement
sbw2018
sbw2018 Western Star 4800 and 4900 Radiator Mounting
1110-14
1110-14 EPA10 DOC Inlet Pressure Sensor
1109-14
1109-14 Diagnostic Tes
1108-14
1108-14 SPN 636 (MCM) (EPA07;EPA10;GHG14)
1105-14
1105-14 Flywheel, Ring Gear and Flywheel Housing
1104-14
1104-14 Metal in the Fuel System
1102-14
1102-14 DD13 Cylinder Head R&R
1101-14
1101-14 DD15 and DD16 Cylinder Head
18SP708
18SP708Rev EPA07 10 Three-Filter Fuel
18SP711
18SP711 DD15 and DD16 Axial Power Turbine Bracket Ki
14TL8
14TL8 TorcUP? Non-Impacting Torque Tool.
14TS19
14TS19Rev DD Platform High Pressure Fuel Lines
14-038
14-038 Additional Detroit Standard Repair Times
14-038A
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039
14-039 New Detroit Standard Diagnostic Times
14-039A
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-040
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA22
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9
14TL9 Special Tool Warranty Program.
14TS30
14TS30 Aftertreatment Harness Diagnostics
14TL7
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
1010-14
1010-14 SPN 2623 (CPC) (GHG14)
14CSA20
14CSA20 EGR Valve Actuator Kit P/N E23539699
1009-14
1009-14 SPN 5016 (ACM) (GHG14)
1008-14
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
14TS28
14TS28 DD Platform Belt Drive System - Belt Part Numbers and diagnostics
1007-14
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14
1006-14 SPN 4374 (ACM) (GHG14)
1005-14
1005-14 Oil Coolant Module
1003-14
1003-14 Rough Running or Stalling.
18SP684REV4
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705REV5
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
sb2080
sb2080 Australian CST M1400 Isolated Radiator Retrofit
813-14
813-14 Installation of the One & Two-Piece Fuel Injector Wiring Harness - Two & Three-Filter System
14TS21
14TS21 HDEP Camshaft Position Sensor Change
812-14
812-14 FMI 3, 4: Engine Aux. Shutdown Input Failed High and Low
14-017R
14-017R Revised: Detroit Addition of Admin Time
811-14
811-14 FMI 7: Internal Error with the DT12 Shift Stalk Lever
804-14
804-14 FMI 16, 18 Intake Manifold Pressure Too high and low (Restricted Mode)
803-14
803-14 FMI 16,18: Intake Manifold Pressure Too High and Low
18SP703
18SP703 18SP703 - GHG14 KM63 GEN2 Low Pressure Fuel Pump-Two-Filter Fuel System Ki
801-14
801-14 FMI 19: RCM Message Not Received or Stopped Arriving
14TL2
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
14TL5 ABS Power Line Carrier Converter Available Through PDC
14-028
14-028 Remy Extended Coverage Direct File
14TS18
14TS18 GHG14 DD Engine EGR System Fault Code
14-027
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026
14-026-DLR SelecTruck Warranty Enhancements
719-14
719-14 SPN 84 (CPC) (GHG14)
716-14
716-14 SPN 4077 (MCM)(EPA07 EPA10;GHG14
715-14
715-14 Symptom Diagnostics - Coolant Los
14-022
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
14-023
14-023 Detroit Axles Pre-Approval Changes
14-024
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
714-14
714-14 Symptom Diagnostics - Low Engine Compression
713-14
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14
712-14 Engine Coolant Temperature
711-14
711-14 SPN 107 (CPC) (GHG14
710-14
710-14 SPN 96 (CPC) (GHG14)
709-14
709-14 SPN 3216 (MCM) (GHG14)
707-14
707-14 SPN 520229 FMI 3 (IPPC) (GHG14
706-14
706-14 SPN 171 FMI 3, 4 (CPC)(GHG14)
705-14
705-14 SPN 520203 FMI 6 (IPPC)(GHG14)
704-14
704-14 SPN 520200 FMI 6 (IPPC)(GHG14)
703-14
703-14 SPN 3556 (ACM) (EPA10)
702-14
702-14 SPN 520230FMI 5 (IPPC)(GHG14)
18SP701
18SP701Rev2 18SP701Rev2? GHG14 Two-Filter Fuel System
18SP709
18SP709Rev 18SP709Rev ? EPA10/GHG14 Two-Filter Fuel
18SP710
18SP710Rev 18SP710Rev ? EPA10 GHG14 Two-Filter Fuel
701-14
701-14 SPN 168 FMI 0 and 1 (IPPC)(GHG14
16 TS-12
DETROIT APPROVED PRIMING TOOLS FOR THE KM63 GEN2 FUEL SYSTEMDETROIT APPROVED PRIMING
0228-14
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14
0219-14 Metal in Fuel
0215-14
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0202-14
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0229-14
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14
0233-14 SPN 51 FMI 2 - All Years
0237-14
0237-14 Engine Brake Solenoid
0238-14
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0239-14
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
49-13
49-13 - DEF Return Line Fitting Heater, 6-Gallon Tanks
49-14
49-14 - DEF Tank Coolant Valve O-Ring Kit
33-4
33-4- Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-11
35-11 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
717-13
717-13 Oil Pan
712-13
712-13 Fuel Cooler Leak Test Procedure - Three-Filter Fuel System
711-13
711-13 SPN 100-FMI 4 - ALL YEARS
710-13
710-13 Metal in the Fuel System - Three-Filter Fuel System
707-13
707-13 Description and Operation of the HC Doser Fuel Supply Pressure Control Valve - Two Filter System
705-13
705-13 Test-E Three-Filter Fuel System
702-13
702-13 Test E Two-Filter Fuel System
sbw5455
sbw5455 Virtual Technician Retrofit
608-13
608-13 High Pressure Fuel Flange-Two-Filter System
sbw0001
sbw0001Validity List Western Star
sbw2019
sbw2019 Kysor Fan Clutch Rocking Runout Inspection
sbw4911
sbw4911 DEF Gauge Reading Incorrectly
12-039
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-040
12-040-DLR Roof Fairing Removal Program
12-043
12-043-DLR Helpline Available For Additional Support
12-038
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
Body SRT
Body SRT Updates -2012.12.12
sbw4713
sbw4713 Crank No Start, Loss of Engine Prime on Decked Vehicles
sbw3109
sbw3109 Huck-Spin 2 Changeover
12-027
12-027-DLR Detroit and Alliance like Batteries are now interchangeable
sbw4205
sbw4205 Bendix Air Disc Brake Thermal Overload Issues
sbw4910
sbw4910 Gentech DEF Coolant-Flow Solenoid, Testing and Replacement
12-022
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
ICI12-024
ICI12-024-DLR SF453 - Termination Date Extended
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.