PB-47-900-WST
Service Bulletin/Repair Instructions
Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
Vehicle report
2023 WESTERN STAR 4900
Service bulletins
34 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CXA_10_25_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Issues
CXA 3_25_NOx
Other
CX Advocate for NOx conversion low faults
CXA 2_25_NOx
Other
CX Advocate for NOx conversion low faults
CXA 1_16_NOx
Other
CX Advocate for NOx conversion low faults
D24R2-Bulletin
Emissions
Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming
D24R2-DLR LTR
Emissions
Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming
D24R2-OWN LTR
Emissions
Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming
CXA 10_17_Incorrect VIN
Other
CX Advocate for eCascadia incorrect VIN (SF692)
CXA 10_17_Reman Process
Other
CX Advocate for overview of the remanufacturing process.
ICI24-036
Other
Important Campaign Information letter for SF679 – Revised Bulletin.
SF679-Bulletin
Service Campaign
Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.
SF679-DLR LTR
Service Campaign
Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.
SF692-Bulletin
Service Campaign
Field Service Campaign for VIN Certification Labels
SF692-DLR LTR
Service Campaign
Field Service Campaign for VIN Certification Labels
SF692-OWN LTR
Service Campaign
Field Service Campaign for VIN Certification Labels
CXA 8_24_AutoElevate Disa
Other
CX Advocate for AutoElevate Disablement Gen5 Engines
CXA 8_24_AutoElevate and
Other
CX Advocate for benefits of Autoelevate and hydrocarbon faults
CXA 8_24_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 7_24_AutoElevate Disa
Other
CX Advocate for AutoElevate Disablement Gen5 Engines
CXA 7_24_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 7_24_NOx
Other
CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
CXA 7_24_Reman Process
Other
CX Advocate for overview of the remanufacturing process.
CXA 7_24_Reman Process V2
Other
CX Advocate for overview of the remanufacturing process.
CXA 06_24_Clutch Bolts
Other
CX Advocate communication for clutch bolts
CXA 06_24_NOx
Other
CX Advocate communication for NOx conversion low faults
SS734-WST
Other
Service Solution for Thread Spring Pin Suspension Alignment & Installation
VSWP Customer Letter
Other
Customer letter regarding variable speed water pump.
SS763-WST
Other
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
SS3144-FTL
Service Bulletin/Repair Instructions
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
ICI24-004
Service Bulletin/Repair Instructions
Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
SF679
Service Bulletin/Repair Instructions
Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.
ICI23-043
Service Bulletin/Repair Instructions
Important Campaign Information Letter for SF680 Allison TCM Software Update / TT9108EN
MYCOM_03142022-2
Service Bulletin/Repair Instructions
Western Star Multi-Color Paint Designs - WST185 Cab/Hood paint will be limited to Paint: One Solid Color (065-000) for Western Star 4700, 4800, 4900, and 6900 models built at Portland Truck Plant.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.