Vehicle report

2002 WESTERN STAR 5700

Service bulletins

103 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SBW31-015

Service Bulletin/Repair Instructions

Western Star Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position.

sb54313

Service Bulletin/Repair Instructions

Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.

sbw54067

Service Bulletin/Repair Instructions

Service Bulletin sent out to customers regarding ABS solenoids not doing self check. Correction of this failure involves installing a relay jumper assembly.

sbw54072

Service Bulletin/Repair Instructions

Service Bulletin sent out to customers to repair damaged MCM 21-pin connector, terminals, and minor wiring.

sb54072

Service Bulletin/Repair Instructions

HDEP MCM 21 Pin Service Jumper Replacement

sbw0015

Service Bulletin/Repair Instructions

Service Bulletin- sbw0015 Vibration and Harsh Ride Troubleshooting

sbw00017

Service Bulletin/Repair Instructions

Reminder: Paper Service Bulletin Mailings Are Discontinued

0109-19

Service Bulletin/Repair Instructions

Service Information Bulletin- Input Shaft Pilot Bearing Measurement Specification

Detroit DT12

Service Bulletin/Repair Instructions

Detroit DT12 Split Rod Bushing Repair letter to customer

1208-18

Service Bulletin/Repair Instructions

Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing

1212-18

Service Bulletin/Repair Instructions

Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe

1213-18

Service Bulletin/Repair Instructions

Service Information Bulletin

sbw0004

Service Bulletin/Repair Instructions

Service Bulletin-sbw0004 Western Star Courtesy Engineering Policy

18TS4Rev DD

Service Bulletin/Repair Instructions

18TS4Rev DD Heavy Duty Platform Accessory Drive Belt

GHG17

Service Bulletin/Repair Instructions

Letter to customer on Coverage Extension GHG17 After Treatment

sbw26005 DT12 PT

Service Bulletin/Repair Instructions

Service Bulletin- sbw26005 DT12 PTO Upfit

sbw0014

Service Bulletin/Repair Instructions

Operating Hours for the Customer Assistance Center

sbw0005

Service Bulletin/Repair Instructions

If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."

sbw31013

Service Bulletin/Repair Instructions

sbw31013 Fifth Wheel Outboard Angle Mount Fastener Change

sbw8329

Service Bulletin/Repair Instructions

In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.

wp00002

Service Bulletin/Repair Instructions

wp00002 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels

17TL25

Service Bulletin/Repair Instructions

17TL25 TruckCam? Alignment System

sbw0002

Service Bulletin/Repair Instructions

Technical Publications Ordering

sbw5464

Service Bulletin/Repair Instructions

Fuel Level Sending Unit Retrofit

SS1033094

Service Bulletin/Repair Instructions

Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...

sbw49017

Service Bulletin/Repair Instructions

Magnetized Fill Neck for Six-Gallon DEF Tanks

SBW98003

Service Bulletin/Repair Instructions

Paint Peeling, Hood.

0504-16

Service Bulletin/Repair Instructions

Inspection of the DD13 Turbocharger

0514-16

Service Bulletin/Repair Instructions

Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports

18SP726rev

Service Bulletin/Repair Instructions

18SP726 ? EPA10 GHG14 Two-Filter Fuel System KM59 GEN1 DD13 High Pressure Fuel Fee

sbw3215

Service Bulletin/Repair Instructions

Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.

15TS3

Service Bulletin/Repair Instructions

15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology

16-010

Service Bulletin/Repair Instructions

Warranty Recognition Program Suspension

16-011

Service Bulletin/Repair Instructions

16-011 New Detroit Camshaft Housing Seal Standard Repair Time

16-008

Service Bulletin/Repair Instructions

New Detroit Bearing Failure Analysis Standard Diagnostic Time

16-009R

Service Bulletin/Repair Instructions

16-009R_OWL Enhancements

16-007

Service Bulletin/Repair Instructions

Canadian Warranty Parts Return Address Change

15TL21

Service Bulletin/Repair Instructions

15TL21 GHG17 Diagnostic Connector Update

15-028A

Service Bulletin/Repair Instructions

15-028 New Detroit Coolant Line SRTs

15-029

Service Bulletin/Repair Instructions

_Warranty Recognition Program - Coming Soon

901-15

Service Bulletin/Repair Instructions

901-15 Oil Breather Vent

sbw5401

Service Bulletin/Repair Instructions

sbw5401 Turn Signal and Brake Override Circuit

sbw8325

Service Bulletin/Repair Instructions

sbw8325 Side Window Defroster and Cooling Improvement Retrofit

sbw5457

Service Bulletin/Repair Instructions

sbw5457 Powernet Troubleshooting Guide: Batteries, Path, Alternator

sbw5463

Service Bulletin/Repair Instructions

sbw5463 Nexiq USB-Link Upgrade and Diagnostic Connector

15-017

Service Bulletin/Repair Instructions

15-017 Detroit: Updated Fuel Injector SDTs

15-015

Service Bulletin/Repair Instructions

15-015 Warranty Exclusions Reminder

15-016

Service Bulletin/Repair Instructions

15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester

15CSA10

Service Bulletin/Repair Instructions

15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC

15CSA9

Service Bulletin/Repair Instructions

15CSA9 Release of DiagnosticLink® 8.02

15CSA4

Service Bulletin/Repair Instructions

15CSA4 Holiday Schedule for the Detroit Customer Support Center

15TS10

Service Bulletin/Repair Instructions

15TS10Rev DD Engine Platform Coolant Filter

14TL-7

Service Bulletin/Repair Instructions

14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100

15TL6

Service Bulletin/Repair Instructions

15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps

15-010

Service Bulletin/Repair Instructions

15-010-DLR Transmission Cooler Line Photos

15-009

Service Bulletin/Repair Instructions

15-009 New Detroit Standard Diagnostic Times

15-009 - Detroit

Service Bulletin/Repair Instructions

15-009_Detroit_New_SDTs

15TL5

Service Bulletin/Repair Instructions

15TL5 DAVCO Shop Pro® FXP 95

15TL4

Service Bulletin/Repair Instructions

15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket

sbw0116

Service Bulletin/Repair Instructions

sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions

98-1

Service Bulletin/Repair Instructions

98-1 - Paint Finish Standards

14-038

Service Bulletin/Repair Instructions

14-038 Additional Detroit Standard Repair Times

14-038A

Service Bulletin/Repair Instructions

14-038_New_SRTs Additional Detroit Standard Repair Times.

14-039

Service Bulletin/Repair Instructions

14-039 New Detroit Standard Diagnostic Times

14-039A

Service Bulletin/Repair Instructions

14-039_additional_SDTs New Detroit Standard Diagnostic Times

14-040

Service Bulletin/Repair Instructions

14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform

14-040A

Service Bulletin/Repair Instructions

14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform

14WO-9

Service Bulletin/Repair Instructions

14WO-9_Warranty_Access Detroit New User Warranty Access Request

1010-14

Service Bulletin/Repair Instructions

1010-14 SPN 2623 (CPC) (GHG14)

1009-14

Service Bulletin/Repair Instructions

1009-14 SPN 5016 (ACM) (GHG14)

1008-14

Service Bulletin/Repair Instructions

1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)

1007-14

Service Bulletin/Repair Instructions

1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)

1006-14

Service Bulletin/Repair Instructions

1006-14 SPN 4374 (ACM) (GHG14)

1005-14

Service Bulletin/Repair Instructions

1005-14 Oil Coolant Module

1003-14

Service Bulletin/Repair Instructions

1003-14 Rough Running or Stalling.

18SP684REV4

Service Bulletin/Repair Instructions

18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update

18SP705REV5

Service Bulletin/Repair Instructions

18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor

14-028

Service Bulletin/Repair Instructions

14-028 Remy Extended Coverage Direct File

14-027

Service Bulletin/Repair Instructions

14-027 Detroit's New Consolidated Labor Operations (CLOs

14-026

Service Bulletin/Repair Instructions

14-026-DLR SelecTruck Warranty Enhancements

715-14

Service Bulletin/Repair Instructions

715-14 Symptom Diagnostics - Coolant Los

14-022

Service Bulletin/Repair Instructions

14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD

14-023

Service Bulletin/Repair Instructions

14-023 Detroit Axles Pre-Approval Changes

14-024

Service Bulletin/Repair Instructions

14-024-DLR DTNA & JAD Highlights - Q1 & Q2

714-14

Service Bulletin/Repair Instructions

714-14 Symptom Diagnostics - Low Engine Compression

713-14

Service Bulletin/Repair Instructions

713-14 Symptom Diagnostics - Combustion Gas in Coolant

712-14

Service Bulletin/Repair Instructions

712-14 Engine Coolant Temperature

0228-14

Service Bulletin/Repair Instructions

0228-14 Engine Oil Leaks - Oil Dye Method

0224-14

Service Bulletin/Repair Instructions

0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014

0219-14

Service Bulletin/Repair Instructions

0219-14 Metal in Fuel

0215-14

Service Bulletin/Repair Instructions

0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System

0202-14

Service Bulletin/Repair Instructions

0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System

0229-14

Service Bulletin/Repair Instructions

0229-14 Symptom Based Diagnostics - Oil Separator

0233-14

Service Bulletin/Repair Instructions

0233-14 SPN 51 FMI 2 - All Years

0237-14

Service Bulletin/Repair Instructions

0237-14 Engine Brake Solenoid

0238-14

Service Bulletin/Repair Instructions

0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter

0239-14

Service Bulletin/Repair Instructions

0239-14 High Pressure Fuel Injector Lines - Three-Filter System

12-039

Service Bulletin/Repair Instructions

12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days

12-040

Service Bulletin/Repair Instructions

12-040-DLR Roof Fairing Removal Program

12-043

Service Bulletin/Repair Instructions

12-043-DLR Helpline Available For Additional Support

12-038

Service Bulletin/Repair Instructions

12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage

12-027

Service Bulletin/Repair Instructions

12-027-DLR Detroit and Alliance like Batteries are now interchangeable

12-022

Service Bulletin/Repair Instructions

12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.