TSB-00-018-WST
Service Bulletin/Repair Instructions
Technical Service Bulletin for StarNet Manuals Moving to Technical Literature
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB-00-018-WST
Technical Service Bulletin for StarNet Manuals Moving to Technical Literature
VSWP Customer Letter
Customer letter regarding variable speed water pump.
02.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
P&SSep2019
Parts and Service Committee meeting minutes
SB47-015
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
15CSA-3REV
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
19CSA-12 BCT
PowerNet Assessment Tool Repair Procedure
19TL-10 NVH
Communication to assist the field with service vibration issues on DTNA vehicles
19-011WP
Warranty Policy Letter to communicate Detroit Return Changes
19-012WP
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
19-013WI
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
19-010WI
Warranty Information Letter updated to communicate warranty system updates.
19-008WI
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TL-9
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
19TS-6
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
SPN 3563 / FMI 2
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
sb54313
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
19-009WI
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
sbw0015
Service Bulletin- sbw0015 Vibration and Harsh Ride Troubleshooting
sbw54070
Service Bulletin- Chassis ECU Programming
sbw0015 Vibratio
Vibration and Harsh ride Troubleshooting
18-032-NoDefectF
Warranty Bulletin for charge back exemtions
DOC-1033462
SS 1033462 - WST Cab Mounted Mekra Mirror Cover Chrome Peeling
sbw0005
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."
wp00002
wp00002 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
ICI18-014
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
fsbw42009
fsbw42009 Diagnostic de fuite d'air
fsbw42010
fsbw42010 Inspection d'absence de fuites d'air par les transporteurs concessionnaires
DOC-1033215
DOC-1033215 Windshield Aesthetic Inside Trim not Secured Correctly or Loose
sbw54065
sbw54065 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Guage
sbw0002
Technical Publications Ordering
sbw5464
Fuel Level Sending Unit Retrofit
SS1033094
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
98-1
98-1 - Paint Finish Standards
sbw4910
sbw4910 Gentech DEF Coolant-Flow Solenoid, Testing and Replacement
sbw3510
sbw3510 Axle Alignment Specifications
sbw0001
sbw0001Validity List Western Star
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.