SBW83-030
Service Bulletin/Repair Instructions
Updated Western Star Service Bulletin for HVAC Actuator Replacement
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SBW83-030
Updated Western Star Service Bulletin for HVAC Actuator Replacement
ICI21-030
SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
WI21-008
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
SBW35-018
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
20TS-01
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
17TS9
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19TL-15
Tool Letter for ICC5 Programming Cable
sb54313
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
sbw0015
Service Bulletin Vibration and Harsh Ride Troubleshooting
Aftertreamtent F
Service Information Bulletin for Aftertreamtent Failure Guide
DD13, DD15, DD16
DD13, DD15, DD16 Check Engine Light Flashing or Blinking
sbw0014
Operating Hours for the Customer Assistance Center
0505-18
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
FL756
FL756 Brake Light Pressure Switches
ICI18-016 FL756
ICI18-016 FL756 ? Automotive Connector Terminal Removal Tool
sbw0005
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."
17TL26
17TL26 Injector Heat Sleeve Removal Tool DSN930E17002
17TL27
17TL27 Injector Cup Tool DSN930E17001
17TL28
17TL28 Fuel Injector Removal Tool DSN930E17004
17TL25
17TL25 TruckCam? Alignment System
14CSA23
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
17TS17Rev
Instructions for CSC Diagnostic Support
17-023
New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
0903-17
Engine Manufacturer Diagnostics
sbw0002
Technical Publications Ordering
0609-17
SPN 3226 (ACM) (GHG17)
0608-17
Diagnostic tests - Two Filter System - FSIC Leak Test
0607-17
SPN 96 (MCM) (GHG17)
0606-17
SPN 3226 (ACM) (GHG17)
0604-17
SPN 712 (CPC) (GHG17)
0603-17
Fuel System Integrity Check Routine - Two-Filter Fuel System
0602-17
Cylinder Liner - Testing of the Cylinder Liner Upper O-Ring
0601-17
SPN 3464 (MCM) (GHG14)
SS1033094
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
sbw49017
Magnetized Fill Neck for Six-Gallon DEF Tanks
0409-17
SPN 1663 (CPC) (EPA07 10 GHG14 GHG17)
sbw5439
RX Module Fault Codes
0202-17
0202-17 DD13, DD15, and DD16 Cylinder Head Assembly Removal and Installation
sbw5464
Fuel Level Sending Unit Retrofit
0120-17
0120-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
0114-17
0114-17 SPN 2791 (MCM) (EPA07;EPA10)
1213-16
1213-16 SPN 3480 (MCM) (EPA07;EPA10 GHG14)
16TL20
16TL20 HEAVY DUTY ENGINE VALVE STEM SEAL INSTALLING DRIFT AND SLEEVE
1021-16
1021-16 SPN 110 (MCM)(EPA07EPA07;GHG14), SPN 110 (CPC)(GHG14)
1018-16
1018-16 SYMPTOM DIAGNOSTICS - NOISE
1017-16
1017-16 ENGINE MODEL AND SERIAL NUMBER DESIGNATION
SBW0004
SBW0004 WESTERN STAR COURTESY ENGINEERING POLICY
09 09-16
0909-16 EXCESSIVE OIL CONSUMPTION
09 06-16
0906-16 LOW PRESSURE FUEL PUMP
09 02-16
0902-16 SYMPTOM DIAGNOSTICS - BELT COMING OFF, SHREDDING OR MISALIGNMENT
08 09-16
0809-16 SYMPTOM DIAGNOSTICS : NOISY 1- BOX AFTERTREATMENT
16 TS-15
16TS15 EPA07 AND LATER POWER TAKE-OFF (PTO) DOSING FEATURE
sbw3215
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
15TS3
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16TL4
16TL4 DOC Face Cleaning Tool P N W470589239100
16TS9
16TS9 DD Platform High Pressure Fuel Lines
16TS8
16TS8 DD13 Cylinder Head and Cylinder Head Gasket Change
16TL5
16TL5 DD Platform Aftertreatment Soot Sensor Socket DSN0ATZ16001
16-010
Warranty Recognition Program Suspension
16-011
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16TS7
16TS7 Reman Diesel Particulate Filter Serial Number
16TL3
16TL3 Pocket iQ? ABS Product Family Kit is Available at PDC
16-008
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
16-009R_OWL Enhancements
16_TL-2
16_TL-2 DD Platform Aftertreatment NOx Sensor Socket W470589060900
0307-16 SPN 723
0307-16 SPN 723 (MCM) March
16-007
Canadian Warranty Parts Return Address Change
16TS5
16TS5 Release of the DD Platform Bearing Failure Guide
0302-16
Contaminated Fluids
0301-16 SPN 625
0301-16 SPN 625 (CPC) (EPA07) and SPN 625 (CPC) (EPA10 GHG14)
0303-16
Hydrocarbon Doser Coolant Lines
1210-14
1210-14 Cylinder Head
1207-15
1207-15 Updated procedures with adding EPA10 to the GHG14 title
1205-15
1205-15 Selective Catalyst Reduction (SCR) Inlet Temperature Sensor
15TL24
15TL24 OTC 1750 Revolver Engine Stand
15TS4
15TS4_Rev2_ EPA07 DD15 Piston Kits
1202-15
1202-15 Symptom Diagnostics - ATD Checklist
15TS16
15TS16Rev1 EPA10 Reman MCM Improvement for Fault Codes SPN 651 to 656
1201-15
1201-15 Crankshaft and Bearings
18SP729
18SP729 ? EPA07 10 Three-Filter Fuel
18SP730
18SP730 ? EPA07 10 Three-Filter Fuel System DD13 High Pressure Fuel Feed Lines, Mounting Bracket and P-clips Service Kit
15TL21
15TL21 GHG17 Diagnostic Connector Update
15-028A
15-028 New Detroit Coolant Line SRTs
15-029
_Warranty Recognition Program - Coming Soon
sbw5401
sbw5401 Turn Signal and Brake Override Circuit
sbw8325
sbw8325 Side Window Defroster and Cooling Improvement Retrofit
711-15
711-15 High Pressure Fuel Pump Camshaft Oil Seal - Three-Filter System
15TS14 GHG14
15TS14 GHG14 DD Engine Cylinder Liner Seal Replacement
708-15
708-15 High Pressure Fuel Pump Camshaft Oil Seal - Two-Filter System
706-15
706-15 SPN 1323 (MCM) (GHG14) SPN 1324 (MCM) (GHG14) SPN 1325
15-017
15-017 Detroit: Updated Fuel Injector SDTs
15-015
15-015 Warranty Exclusions Reminder
15-016
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA10
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9
15CSA9 Release of DiagnosticLink® 8.02
15CSA4
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010
15-010-DLR Transmission Cooler Line Photos
15-009
15-009 New Detroit Standard Diagnostic Times
15-009 - Detroit
15-009_Detroit_New_SDTs
15TL5
15TL5 DAVCO Shop Pro® FXP 95
15TL4
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sbw0116
sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
sbw5430
sbw5430 Disconnecting or Connecting Daytime Running Lights
sbw5461
sbw5461 Guidelines for Repairing or Replacing an Electrical Harness
14TL8
14TL8 TorcUP? Non-Impacting Torque Tool.
14-038
14-038 Additional Detroit Standard Repair Times
14-038A
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039
14-039 New Detroit Standard Diagnostic Times
14-039A
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-040
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA22
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9
14TL9 Special Tool Warranty Program.
14TL7
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
1010-14
1010-14 SPN 2623 (CPC) (GHG14)
14CSA20
14CSA20 EGR Valve Actuator Kit P/N E23539699
1009-14
1009-14 SPN 5016 (ACM) (GHG14)
1008-14
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1007-14
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14
1006-14 SPN 4374 (ACM) (GHG14)
1005-14
1005-14 Oil Coolant Module
1003-14
1003-14 Rough Running or Stalling.
18SP684REV4
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705REV5
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
sb2080
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14-017R
14-017R Revised: Detroit Addition of Admin Time
14-029
14-029 New Detroit Standard Diagnostic Times
18SP703
18SP703 18SP703 - GHG14 KM63 GEN2 Low Pressure Fuel Pump-Two-Filter Fuel System Ki
14TL2
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
14TL5 ABS Power Line Carrier Converter Available Through PDC
14-028
14-028 Remy Extended Coverage Direct File
14TS19
14TS19 DD Platform High Pressure Fuel Lines
14-027
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026
14-026-DLR SelecTruck Warranty Enhancements
715-14
715-14 Symptom Diagnostics - Coolant Los
14-022
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
14-023
14-023 Detroit Axles Pre-Approval Changes
14-024
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
714-14
714-14 Symptom Diagnostics - Low Engine Compression
713-14
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14
712-14 Engine Coolant Temperature
00-15
00-15 - Vibration and Harsh Ride Troubleshooting
54-58
54-58 - Cracked Fuses on Powertrain Power Distribution Modules
0228-14
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14
0219-14 Metal in Fuel
0215-14
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0202-14
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0229-14
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14
0233-14 SPN 51 FMI 2 - All Years
0237-14
0237-14 Engine Brake Solenoid
0238-14
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0239-14
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
49-13
49-13 - DEF Return Line Fitting Heater, 6-Gallon Tanks
49-14
49-14 - DEF Tank Coolant Valve O-Ring Kit
WSB-49-11
WESTERN STAR: WHEN TRUCK SITS, FOR ANY EXTENDED PERIOD, WITH A DIESEL EXHAUST FLUID (DEF) SYSTEM, IT WOULD CRYSTALLIZED, IN THE TANK, AROUND FLOAT, ON DEF LEVEL SENDING UNIT TUBE AND NEEDS TO BE CLEANED. *PE
33-4
33-4- Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-11
35-11 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
SB-33-04
WESTERN STAR: IT HAS BEEN RECOMMENDED, BY CONMET, THAT THE BEARING SPACER BE REPLACED WITH NEW ONE WHEN HUB IS REMOVED. MODEL 4700, 4900, 6900.. NO YEARS LISTED. *PE
SB-35-11
WESTERN STAR: CONMET RECOMMENDS REPLACING THE BEARING SPACER WHEN THE HUB IS REMOVED. MODEL 4700, 4900, 6900. NO YEARS LISTED. *PE
sbw5455
sbw5455 Virtual Technician Retrofit
sbw0001
sbw0001Validity List Western Star
sbw2019
sbw2019 Kysor Fan Clutch Rocking Runout Inspection
sbw4911
sbw4911 DEF Gauge Reading Incorrectly
12-039
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-040
12-040-DLR Roof Fairing Removal Program
12-043
12-043-DLR Helpline Available For Additional Support
12-038
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
sbw4713
sbw4713 Crank No Start, Loss of Engine Prime on Decked Vehicles
sbw3109
sbw3109 Huck-Spin 2 Changeover
12-027
12-027-DLR Detroit and Alliance like Batteries are now interchangeable
sbw4205
sbw4205 Bendix Air Disc Brake Thermal Overload Issues
sbw4910
sbw4910 Gentech DEF Coolant-Flow Solenoid, Testing and Replacement
12-022
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
SB-49-12
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE
35-7
WESTERN STAR: LUBRICATE WHEEL BEARINGS, REAR DRIVE AXLES. *JS
FSC-410A
WESTERN STAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES MAY HAVE BEEN BUILT WITH 25 INCH DIAMETER FUEL TANK LEVEL SENDER ARMS AND FLOATS THAT MAY CONTACT THE TANK WALL AND GET STUCK, POSSIBLY RESULTING IN AN INACCURATE FUEL LEVEL GAUGE READING. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.