Vehicle report

2023 WESTERN STAR 6900

Service bulletins

21 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PB-47-900-WST

Service Bulletin/Repair Instructions

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

CXA_10_25_Conmet Oil Pan

Other

CX Advocate for ConMet Oil Pan Insert Additional Issues

PB33-005-WST

Service Bulletin/Repair Instructions

Parts Bulletin for Tie Rod Assembly Part Breakdown

WI24-019

Warranty Program/Extension

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

CXA 10_17_Incorrect VIN

Other

CX Advocate for eCascadia incorrect VIN (SF692)

ICI24-036

Other

Important Campaign Information letter for SF679 – Revised Bulletin.

SF679-Bulletin

Service Campaign

Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.

SF679-DLR LTR

Service Campaign

Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.

SS1023366-Detroit

Other

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

SF692-Bulletin

Service Campaign

Field Service Campaign for VIN Certification Labels

SF692-DLR LTR

Service Campaign

Field Service Campaign for VIN Certification Labels

SF692-OWN LTR

Service Campaign

Field Service Campaign for VIN Certification Labels

CXA 8_24_AutoElevate Disa

Other

CX Advocate for AutoElevate Disablement Gen5 Engines

CXA 8_24_AutoElevate and

Other

CX Advocate for benefits of Autoelevate and hydrocarbon faults

CXA 8_24_Conmet Oil Pan

Other

CX Advocate for ConMet Oil Pan Insert Additional Failures

CXA 7_24_AutoElevate Disa

Other

CX Advocate for AutoElevate Disablement Gen5 Engines

CXA 7_24_Conmet Oil Pan

Other

CX Advocate for ConMet Oil Pan Insert Additional Failures

CXA 06_24_Clutch Bolts

Other

CX Advocate communication for clutch bolts

SS3144-FTL

Service Bulletin/Repair Instructions

Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller

ICI24-004

Service Bulletin/Repair Instructions

Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.

SF679

Service Bulletin/Repair Instructions

Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.