Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 007-24
In the event that the Xos stepvan produces a repeatable, loud growling noise during driving, coasting or braking from the driveline, please follow this instruction to replace the motor mounts and center the electronic parking brake (“EPB”) rotor.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.