Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
Cypher III OTA Firmware
Over The Air
CYPHER III OTA FIRMWARE RELEASE Coming Soon The latest firmware release (MBB V45, BMU V21, BMS V27) for 2020+ Cypher III motorcycles will be available Over The Air to customers on June 17. This release includes: Bug fixes Security improvements General system stability enhancements While customers may simply see an update notification, dealers should be aware that this release marks an important transition toward the Tuner diagnostic tool. For motorcycles running the latest Cypher III firmware, Tuner will become the primary tool for many service and maintenance functions moving forward. If your dealership hasn't explored Tuner yet, now is the perfect time to get started.
ZMDN-052026
Other
New diagnostic tool Tuner is available for 2017 and newer model.s On May 15th, a new firmware will be released for our FST / Cypher III models, primarily focused on improving cybersecurity.
ZMDN-022026
Over The Air
Dealer notification announcing new firmware for certain models of Zero Motorcycles.
Dealer News 102925
Other
Dealer notification of release of new firmware for specific motorcycles.
Chain Kit Recall
Service Bulletin/Repair Instructions
Dealer notification of Chain Kit Recall (23E074).
New Firmware 5-2
Service Bulletin/Repair Instructions
Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
Dealer News
Service Bulletin/Repair Instructions
Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
Cypher III FW
Service Bulletin/Repair Instructions
Zero Motorcycles Firmware Release Notes October 26, 2022 MY20/21/22/23 Cypher III MBB Rev 27/6 BMU Rev 6/4 BMS Rev 21 Fixes an issue in ride mode display.
Cypher III MBB F
Service Bulletin/Repair Instructions
Zero Motorcycles would like to remind all dealers that a full PDI should be completed prior to any vehicle being displayed on the sales floor or ridden by dealership staff or customers.
Cypher III Firmw
Service Bulletin/Repair Instructions
Zero Motorcycles will release new firmware for all motorcycles using the Cypher III operating system. This release improves functionality of certain hibernation functions, long term storage and resolves an issue that caused Stability Control faults to falsely trigger.
CypherIIIUpdate
Service Bulletin/Repair Instructions
Zero Motorcycles will be releasing the next version of firmware for motorcycles operating on the Cypher III platform on Wednesday July 20.
SVB-TSB-22-001
Service Bulletin/Repair Instructions
Zero Motorcycles has determined that certain model year 2022 Zero SR, Zero SR/F and Zero SR/S models manufactured before February 2, 2022 have cellular connectivity modules (CCMs) with firmware that cannot be upgraded over-the-air (âOTAâ). This firmware also limits the functionality of the Zero Motorcyclesâ Nextgen mobile application. In the interest of customer satisfaction, Zero Motorcycles has elected to initiate a voluntary service campaign to remedy this issue. The remedy is to have Zero Motorcycles dealers inspect and update the CCM firmware on affected motorcycles.