B18-021
Service Bulletin/Repair Instructions
Service Bulletin - Warranty Extension: Customer Support Program For Driver's Airbag Inflator for 2016 ILX and 2016 RDX.
Vehicle report
2016 ACURA RDX
Service bulletins
134 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
BPO05022022901
Service Bulletin/Repair Instructions
Dealer message - American Honda is investigating a potential quality concern with RDX Accessory Cross Bar kit. Due to this investigation, American Honda is requesting all dealers to return any uninstalled inventory to American Honda for investigation and validation by the supplier.
BTI&04132022901
Service Bulletin/Repair Instructions
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&03282022903
Service Bulletin/Repair Instructions
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&03112022904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&02222022902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&02072022901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&01212022902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&01032022904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&12152021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&11292021909
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&11162021904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&10302021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&10132021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS09272021
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS09232021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2018 RDXs with a client complaint of the rear view camera loose or hanging. Clients may also notice a shaky image or a skewed angle view on the rear view camera screen when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS09232021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&09072021903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS08302021
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RDXs & TLXs with a client complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected), P0171 & P0174 (Rear/Front Bank Fuel System Too Lean), or P219A&B (Air-Fuel Ratio Variation of Cylinder) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS08292021
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2018 RDXs with a client complaint of the rear view camera loose or hanging. Clients may also notice a shaky image or a skewed angle view on the rear view camera screen when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&08192021903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS08112021
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2018 RDXs with a client complaint of the rear view camera loose or hanging. Clients may also notice a shaky image or a skewed angle view on the rear view camera screen when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&07302021905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BTI&06012021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS03252021907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS02262021908
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS02102021908
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS01222021907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS01062021906
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS12052020906
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS11042020905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS10162020906
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
B20-038
Service Bulletin/Repair Instructions
Service Bulletin - While driving, the steering wheel rattles when you turn it.
BPaS09282020906
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
B14-025
Service Bulletin/Repair Instructions
Service Bulletin - The timing belt area chirps after the engine warms up.
BPaS09102020904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS08242020903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS08072020903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS07282020
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS07212020903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS07062020904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS06222020901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS06052020904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
BPaS05182020
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
B20-003
Service Bulletin/Repair Instructions
Service bulletin - The A/C blows warm air after about 15 minutes of driving. A failed stator in the A/C compressor is keeping the refrigerant pressure from building in the A/C system.
B19050B
Service Bulletin/Repair Instructions
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't, the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
B17-016
Service Bulletin/Repair Instructions
Service Bulletin - This bulletin is replaced by S/B 19-009, Front Brake Noise and/or Front Brake Judder. If you completed work pursuant to S/B 17-016 on or before March 28, 2019, make sure to use the warranty claim information provided below.
B17-049
Service Bulletin/Repair Instructions
Service Bulletin - This bulletin replaces S/B 16-002, Front Brake Noise and/or Front Brake Judder (2013-16 RDX). This bulletin is replaced by S/B 19-009, Front Brake Noise and/or Front Brake Judder. If you completed work pursuant to S/B 17-049 on or before March 28, 2019, make sure to use the warranty claim information provided below.
B19-009
Service Bulletin/Repair Instructions
Service Bulletin - The front brakes squeal when lightly applied. There may also be vibration through the steering wheel while braking.
B18070B
Service Bulletin/Repair Instructions
Service news article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
B18-029
Service Bulletin/Repair Instructions
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
BBOM05242018901
Service Bulletin/Repair Instructions
Dealer message - Today, May 24, 2018, Acura is announcing a warranty extension for 2002-17 Acura vehicles. This warranty extension applies in cases where any of the replacement driver?s and/or front passenger?s airbag inflators have failed internally.
B17-017
Service Bulletin/Repair Instructions
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
B17-018
Service Bulletin/Repair Instructions
Service bulletin - After the software update, some vehicles based on how they are driven (extreme conditions) may still experience ATF deterioration after updating the PGM-FI or A/T system and the shudder may return. The problem is typically diagnosed as a bad torque converter (TC). There is no damage to the TC, but because the ATF has deteriorated, it needs to be changed even though the ?ATF Service Due? message has not appeared.
BTS180203
Service Bulletin/Repair Instructions
Tech line summary article - We?re currently looking at an issue that when connected to Bluetooth® HandsFreeLink® using an iPhone with iOS 11, there?s no phonebook showing up on the On Demand Multi-Use Display? (ODMD). If the phonebook doesn?t download, clients will have trouble accessing phonebook contacts using the voice control system.
BVE02142018901
Service Bulletin/Repair Instructions
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
BTS180202
Service Bulletin/Repair Instructions
Tech line summary article - debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
B16-025
Service Bulletin/Repair Instructions
Service bulletin - There is a creaking, rattling, buzzing, clicking, or rubbing noise coming from the driver's airbag area of the steering wheel when turning or driving.
B17015
Service Bulletin/Repair Instructions
Service bulletin - Clients receive excessive notifications for a low power mode through AcuraLink®. There is a false CAN signal transmitted through the telematics control unit.
B15060C
Service Bulletin/Repair Instructions
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull
B17003
Service Bulletin/Repair Instructions
Service bulletin - Clients receive excessive notifications for a low power mode through AcuraLink®. There is a false CAN signal transmitted through the telematics control unit.
BPaS07252017902
Service Bulletin/Repair Instructions
Dealer message - American Honda (AHM) is investigating certain 2016-2017 RDXs with a client complaint of the rear view camera loose. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
BER17050A
Service Bulletin/Repair Instructions
Engineering request for investigation - American Honda (AHM) is investigating certain 2016-2017 RDXs with a client complaint of the rear view camera loose. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
BPaS07052017901
Service Bulletin/Repair Instructions
Dealer message - American Honda (AHM) is investigating certain 2016-2017 RDXs with a client complaint of the rear view camera loose. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
BPaS06222017901
Service Bulletin/Repair Instructions
Dealer message - American Honda (AHM) is investigating certain 2016-2017 RDXs with a client complaint of the rear view camera loose. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
BPaS05182017901
Service Bulletin/Repair Instructions
Dealer message - American Honda (AHM) is investigating certain 2016-2017 RDXs with a client complaint of the rear view camera loose. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
B16-002
Service Bulletin/Repair Instructions
SERVICE BULLETIN - THERE IS FRONT BRAKE NOISE DURING LIGHT BRAKE PEDAL APPLICATION. A VIBRATION MAY ALSO BE FELT THROUGH THE STEERING WHEEL WHILE BRAKING.
B16-043
Service Bulletin/Repair Instructions
SERVICE BULLETIN - THIS BULLETIN IS REPLACED BY 17-017, 2013-17 RDX: JUDDER FROM THE TORQUE CONVERTER LOCK-UP
B17020D
Service Bulletin/Repair Instructions
Service news article - We?ve made an important change to the AcuraLink telematics unit that you need to be aware of. This change switches the coverage of the internal cellular module from Code Division Multiple Access (CDMA) to Long Term Evolution (LTE).
B16-059
Service Bulletin/Repair Instructions
SERVICE BULLETIN - THERE IS A POP OR CLUNK FROM THE REAR SUSPENSION WHEN DRIVING ON A ROUGH ROAD IN COLD WEATHER WITH TEMPERATURES BELOW 50°F. THE REAR DAMPER UPPER MOUNT BUSHING MATERIAL IS TOO HARD.
B15027
Service Bulletin/Repair Instructions
SERVICE BULLETIN - THE LKAS DOES NOT KEEP THE VEHICLE IN ITS DETECTED DESIGNATED LANE AND NO DTC IS STORED. THE FRONT MULTIPURPOSE CAMERA UNIT/RAIN SENSOR HARNESS IS NOT SECURED IN ITS CLIP, CAUSING THE CAMERA UNIT TO SHIFT OUT OF ITS NEUTRAL POSITION IN ITS BRACKET.
TAKATA_HAWAII FL
Service Bulletin/Repair Instructions
FLYER CIRCULATED TO THE RESIDENTS OF HAWAII TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_HAWAII PO
Service Bulletin/Repair Instructions
POSTERS SENT TO HAWAIIAN INDEPENDENT REPAIR FACILITIES, AUTOMOTIVE PART STORES, CAR WASHES, AND GAS STATIONS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_FLORIDA D
Service Bulletin/Repair Instructions
LETTER SENT IN CONJUNCTION WITH THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES DEPARTMENT TO REMIND FLORIDA OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_TEXT MESS
Service Bulletin/Repair Instructions
TEXT MESSAGES SENT TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_HAWAII NE
Service Bulletin/Repair Instructions
ADVERTISEMENT IN HAWAIIAN NEWSPAPERS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
B16025
Service Bulletin/Repair Instructions
SERVICE BULLETIN - THERE IS A CREAKING, RATTLING, BUZZING, CLICKING, OR RUBBING NOISE COMING FROM THE DRIVERS AIRBAG AREA OF THE STEERING WHEEL WHEN TURNING OR DRIVING, POSSIBLY CAUSED BY THE DRIVERS AIRBAG RIB, LOCATED BELOW THE SURFACE OF THE COVER, CONTACTS THE LEATHER WRAP ON THE STEERING WHEEL SPOKES AT THE 3 AND 9 OCLOCK POSITIONS.
B16080E
Service Bulletin/Repair Instructions
SERVICE NEWS ARTICLE - DO YOU NEED TO REPLACE A PARKING AND BACK-UP SENSOR OR CHANGE ITS LOCATION AS A RESULT OF TROUBLESHOOTING ANY OF THESE PARKING AND BACK-UP SENSOR CONTROL UNIT DTCS? DONT FORGET TO RESET THE PARKING AND BACK-UP SENSOR CONTROL UNIT. IF YOU DONT RESET IT, YOU COULD WIND UP WITH FALSE SETTING OF OTHER DTCS OR EVEN THE SAME ONE(S) THAT YOU WERE TROUBLESHOOTING, LEADING TO UNNEEDED SENSOR REPLACEMENT.
BER16020A
Service Bulletin/Repair Instructions
2014-2016 RDX Leak from Fuel Pump Connection American Honda (AHM) is investigating certain 2014-2016 RDXs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind
B16043
Service Bulletin/Repair Instructions
SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.
BPAS07072016901
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ILXS, RDXS & 2014-2016 RLXS WITH A CLIENT COMPLAINT OF A HIGH PITCH SQUEAL NOISE COMING FROM THE FRONT BRAKES. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
BPAS07072016902
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS COLLECTING A HEALTHY FRONT BRAKE ASSEMBLY FROM CERTAIN 2016-2017 ILXS, RDXS & 2014-2016 RLXS WHICH FIT A SPECIFIC CRITERIA.
B16060G
Service Bulletin/Repair Instructions
SERVICE NEWS ARTICLE - WHILE DRIVING UNDER STEADY CRUISE (BETWEEN 30 AND 65 MPH) OR LIGHT ACCELERATION, DOES THE ENGINE INTERMITTENTLY RATTLE OR RUNS ROUGH WITH THE MIL BLINKING? SINCE THESE DRIVING CONDITIONS ARE LIKELY TO ACTIVATE VCM OPERATION, THE PROBABLE REASON FOR THESE SYMPTOMS IS STICKING VCM ROCKER ARMS.
B-PAS-04052016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - INVESTIGATING NOISE COMING FROM THE STEERING WHEEL WHEN TURNING OR DRIVING.
B-PS-03312016-30
Service Bulletin/Repair Instructions
DEALER MESSAGE - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS.
BPS-03312016-302
Service Bulletin/Repair Instructions
VIDEO - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS. PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.
ACURA RFP 14-16
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
B-PAS-03292016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2016 RDXS WITH EVIDENCE OF FUEL LEAK FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR-03-29-2016
Service Bulletin/Repair Instructions
American Honda (AHM) is investigating certain 2014-2016 RDXs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Fuel Pump Part
Service Bulletin/Repair Instructions
Leak from Fuel Pump Connection.
B-ANS-03252016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 03.25.16
ACURA 16-17 RDX
Service Bulletin/Repair Instructions
2016-2017 RDX Noise in Steering Wheel American Honda (AHM) is investigating certain 2016-2017 RDXs with a client complaint of a noise coming from the steering wheel (drivers airbag area) when turning or driving. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
B-ANS-03182016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 03.18.16
B-PAS-03182016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 RDXS WITH A CLIENT COMPLAINT OF A NOISE COMING FROM THE STEERING WHEEL (DRIVERS AIRBAG AREA) WHEN TURNING OR DRIVING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
B98015
Service Bulletin/Repair Instructions
Special Tool Loan Program: Under TOOLS AVAILABLE FOR LOAN, the list has been updated.
DLR-03-18-2016
Service Bulletin/Repair Instructions
Background American Honda (AHM) is investigating certain 2016-2017 RDXs with a client complaint of a noise coming from the steering wheel (drivers airbag area) when turning ordriving. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Noise in Steerin
Service Bulletin/Repair Instructions
American Honda (AHM) is investigating certain 2016-2017 RDXs with a client complaint of a noise coming from the steering wheel (driver?s airbag area) when turning or driving. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
16-015
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
B16015
Service Bulletin/Repair Instructions
The audio unit displays the wrong presets, blank presets, or random character presets. There is an internal failure in the tuner unit.
SB-16-015
Service Bulletin/Repair Instructions
SYMPTOM The audio unit displays the wrong presets, blank presets, or random character presets. POSSIBLE CAUSES There is an internal failure in the tuner unit. CORRECTIVE ACTION Replace the tuner unit.
15-051
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
B-ANS-02262016-3
Service Bulletin/Repair Instructions
UPDATED QUESTIONS AND ANSWERS FOR THE ACURA 2005-2016 MULTI-MODEL DRIVER'S AIRBAG INFLATOR SAFETY RECALL.
B15051
Service Bulletin/Repair Instructions
When the client uses the HFL, the person they are speaking with may experience poor sound quality, static, or the speaker?s voice cutting out.
SB-15-051
Service Bulletin/Repair Instructions
BACKGROUND When the client uses the HFL, the person they are speaking with may experience poor sound quality, static, or the speakers voice cutting out. CORRECTIVE ACTION Cross-check the HFL part number and the HFL software version table in step 2 of REPAIR PROCEDURE to verify if the HFL control unit can be updated. NOTE: Make sure there is a match between the HFL P/N and software version under SOFTWARE INFORMATION
B-AN-02252016-30
Service Bulletin/Repair Instructions
DEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE.
B15-051
Service Bulletin/Repair Instructions
SERVICE BULLETIN - WHEN THE CLIENT USES THE HFL, THE PERSON THEY ARE SPEAKING WITH MAY EXPERIENCE POOR SOUND QUALITY, STATIC, OR THE SPEAKERS VOICE CUTTING OUT.
BAN-02252016-302
Service Bulletin/Repair Instructions
DEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE.
ACURA 15-16
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
B-ANS-02192016-3
Service Bulletin/Repair Instructions
STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 02.19.16
B-PAS-02192016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015 TLXS, 2016 ILXS, MDXS, & RDXS WITH THE TPMS LIGHT ON AT TQI. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR-02-19-2016
Service Bulletin/Repair Instructions
American Honda (AHM) is investigating certain 2014-2016 RDXs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Request for Part
Service Bulletin/Repair Instructions
American Honda (AHM) is investigating certain 2014-2016 RDXs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
TPMS Light On
Service Bulletin/Repair Instructions
American Honda (AHM) is investigating certain 2015 TLXs, 2016 ILXs, MDXs, & RDXs with the TPMS light ON at TQI. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
B-AP-02172016-30
Service Bulletin/Repair Instructions
DEALER MESSAGE - SHOULD YOU RECEIVE A REQUEST FOR ALTERNATE TRANSPORTATION FROM A CUSTOMER AFFECTED BY THE 2005-2016 ACURA MULTI-MODEL DRIVERS AIRBAG INFLATOR RECALL WHERE A CAMPAIGN PART IS NOT AVAILABLE FOR THE REPAIR, PLEASE FOLLOW THE PROCEDURES.
16-002
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
B-PAS-02162016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2016 MDXS WITH A CLIENT COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
B16002
Service Bulletin/Repair Instructions
There is front brake noise during light brake pedal application. A vibration may also be felt through the steering wheel while braking.
SB-16-002
Service Bulletin/Repair Instructions
SYMPTOM There is front brake noise during light brake pedal application. A vibration may also be felt through the steering wheel while braking. CORRECTIVE ACTION Install new front brake discs and pads.
B-CA-02152016-30
Service Bulletin/Repair Instructions
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, ACURA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES. DUE TO THIS, THE FOLLOWING MODELS ARE SUBJECT TO A RECALL AND STOP SALE ORDER IN ALL REGIONS OF THE UNITED STATES AND US TERRITORIES: 2013-16 ACURA ILX 2007-16 ACURA RDX 2005-12 ACURA RL 2009-14 ACURA TL 2010-13 ACURA ZDX AS OF TODAY, FEBRUARY 15, 2016, AFFECTED VINS HAVE BEEN DETERMINED AND VEHICLE ELIGIBILITY CAN BE CONFIRMED THROUGH VIN STATUS INQUIRY.
B-JID-02102016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - ON FRIDAY, WE INFORMED YOU THAT ACURA IS PUTTING IN PLACE A NUMBER OF PROVISIONS AND PROGRAMS TO SUPPORT YOU AND OUR CLIENTS AFFECTED BY THE 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR STOP SALE/SAFETY RECALL ANNOUNCED JANUARY 29, 2016 (SERVICE BULLETIN 16-010). ALTHOUGH WERE STILL BUILDING THE SYSTEMS TO ADMINISTER THESE PROGRAMS, WE WANTED TO SHARE WITH YOU THE PROGRAM DETAILS AS SOON AS THEY WERE FINALIZED TO PUT YOU IN A BETTER POSITION TO ASSIST CLIENTS.
B-APS-02082016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, ACURA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES.
B-FTD-02052016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - ON FRIDAY, JANUARY 29TH, AMERICAN HONDA NO��FIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES. THIS RECALL IS DUE TO THE TAKATA DRIVER'S SIDE AIRBAG INFLATORS THAT MAY EXPERIENCE OVER-PRESSURIZATION RESULTING IN A RUPTURE. AT THIS TIME, WERE WORKING TO IDENTIFY THE ROOT CAUSE, BUT WE DO KNOW THAT EXPOSURE TO HIGH TEMPERATURES AND HIGH HUMIDITY IS A CONTRIBUTING FACTOR.
B-JID-02052016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - WEVE BEEN WORKING TO ADDRESS THE QUESTIONS AND CONCERNS WEVE RECEIVED FROM THE NATIONAL DEALER ADVISORY BOARD AND MEMBERS OF ADVISORY COMMITTEES, AS WELL AS FROM MANY OF YOU THROUGH OUR FIELD REPRESENTATIVES RELATED TO THE DRIVER AIRBAG INFLATOR STOP SALE AND SAFETY RECALL WE ANNOUNCED THIS WEEK. THANK YOU FOR YOUR FEEDBACK; IT HAS HELPED US BETTER UNDERSTAND WHAT AMERICAN HONDA CAN DO TO ASSIST YOU AND OUR CUSTOMERS DURING THIS RECALL.
ACURA 14-16
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
B-JID-02032016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - PRESS RELEASE IS AVAILABLE FOR THE SAFETY RECALL AFFECTED 2005-2016 ACURA VEHICLES.
B-PAS-02032016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN VEHICLES WITH EVIDENCE OF FUEL LEAK FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. PLEASE PROVIDE PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
DLR-02-03-2016
Service Bulletin/Repair Instructions
Background American Honda (AHM) is investigating certain 2014-2016 RDXs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Fuel Pump Connec
Service Bulletin/Repair Instructions
American Honda (AHM) is investigating certain 2014-2016 RDXs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
B-CA-01302016-90
Service Bulletin/Repair Instructions
DEALER MESSAGE - ALTHOUGH VEHICLES AFFECTED BY THE RECENT AIRBAG SAFETY RECALL ARE NOT CLEAR AT THIS TIME, POTENTIALLY AFFECTED VINS HAVE BEEN LOADED INTO THE SYSTEM FOR STOP SALE PURPOSES.
B16-010
Service Bulletin/Repair Instructions
SERVICE BULLETIN - IN CERTAIN VEHICLES, THE DRIVERS (FRONT) AIRBAG INFLATOR COULD PRODUCE EXCESSIVE INTERNAL PRESSURE DURING AIRBAG DEPLOYMENT. IF AN AFFECTED AIRBAG DEPLOYS, THE INCREASED INTERNAL PRESSURE MAY CAUSE THE INFLATOR CASING TO RUPTURE. METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, POSSIBLY CAUSING INJURY OR FATALITY TO VEHICLE OCCUPANTS.
BER15090A
Service Bulletin/Repair Instructions
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015 TLXS, 2016 ILXS, MDXS, & RDXS WITH THE TPMS LIGHT ON AT TQI. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - ACURA
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015 TLXS, 2016 ILXS, MDXS, & RDXS WITH THE TPMS LIGHT ON AT TQI. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - RFV -
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015 TLXS, 2016 ILXS, MDXS & RDXS WITH THE TPMS LIGHT ON AT TQI. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
LIGHT ON AT TQI
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015 TLXS, 2016 ILXS, MDXS & RDXS WITH THE TPMS LIGHT ON AT TQI. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.