Vehicle report

2017 CHRYSLER PACIFICA

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Service bulletins

381 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

9100900

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

08-271-26

Service Bulletin/Repair Instructions

Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0412-00 - Invalid Data Received From Battery Energy Control Module "A".

9100860

Service Bulletin/Repair Instructions

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

113280

Service Bulletin/Repair Instructions

HOSE AND TUBE - EGR COOLANT

S2623000046

Service Bulletin/Repair Instructions

Calibration Requirements For The Power Sliding Door Module (PSDM).

S2623000041 REV.A

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

9100835

Service Bulletin/Repair Instructions

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000040

Service Bulletin/Repair Instructions

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

S2623000041

Service Bulletin/Repair Instructions

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000034

Service Bulletin/Repair Instructions

Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.

S2523000003 REV.A

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

S2623000021

Service Bulletin/Repair Instructions

The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not Function.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000017

Service Bulletin/Repair Instructions

Hood Ajar Message On Cluster.

S2623000015

Service Bulletin/Repair Instructions

The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.

18-044-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi

S2602000002

Service Bulletin/Repair Instructions

Creaking/Groaning Noise Coming from The Front End

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110603

Service Bulletin/Repair Instructions

SPEAKER - NONE

110604

Service Bulletin/Repair Instructions

SPEAKER - NONE

03D Campaign

Other

Fleet Campaign Parts Ordering Process (03D)

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2623000006

Service Bulletin/Repair Instructions

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

9100735

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

21-040-25

Service Bulletin/Repair Instructions

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.

S2218000003 REV.B

Service Bulletin/Repair Instructions

Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:

107211

Service Bulletin/Repair Instructions

HOSE AND TUBE - EGR COOLANT

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

S2523000057

Service Bulletin/Repair Instructions

1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.

S2523000050

Service Bulletin/Repair Instructions

Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.

S2423000026 REV.A

Service Bulletin/Repair Instructions

Power Sliding Door Will Not Power Open And/Or Close Automatically.

9100498 Rev 3

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

103525

Service Bulletin/Repair Instructions

HORN AND BRACKET - NONE

9100498 REV 1

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

S2509000001

Service Bulletin/Repair Instructions

Engine Rattle Noise

9100498

Service Bulletin/Repair Instructions

103263

Service Bulletin/Repair Instructions

RESERVOIR - COOLANT

S1408000384 REV.H

Service Bulletin/Repair Instructions

S2523000003

Service Bulletin/Repair Instructions

Door Latch, Handle And Ajar Additional Service Information.

21-001-25

Service Bulletin/Repair Instructions

Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM

S1408000384 REV.G

Service Bulletin/Repair Instructions

9100468

Service Bulletin/Repair Instructions

FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

S2223000036 REV.A

Service Bulletin/Repair Instructions

Reverse View Camera Inoperative After Recent Repair

99965

Service Bulletin/Repair Instructions

MODULE - INVERTER

03-008-24

Service Bulletin/Repair Instructions

Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB).

S2423000035

Service Bulletin/Repair Instructions

Liftgate Inoperative And Or Intermittently Will Not Open Or Close.

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2423000002

Service Bulletin/Repair Instructions

2 nd Row Seat Does Not Fold Using Easy Entry Handle.

S2423000031

Service Bulletin/Repair Instructions

Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S2423000026

Service Bulletin/Repair Instructions

Power Sliding Door Will Not Power Open And/Or Close Automatically.

S2423000025

Service Bulletin/Repair Instructions

3rd Row Seat Headrest Will Not Stay Up On 60% Seat.

97961

Other

BRUSH - VACUUM

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S2408000044

Service Bulletin/Repair Instructions

HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled

9100337

Service Bulletin/Repair Instructions

PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2208000020

Service Bulletin/Repair Instructions

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

ReferenceY40A

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates

S1408000384

Service Bulletin/Repair Instructions

11646

Service Bulletin/Repair Instructions

International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)

2100124

Service Bulletin/Repair Instructions

Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

9100276

Service Bulletin/Repair Instructions

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

S2309000013

Service Bulletin/Repair Instructions

Verifying Camshaft Diagnosis

S2223000058

Service Bulletin/Repair Instructions

Water Leak At Upper D-pillar Or Liftgate Area

9004452

Service Bulletin/Repair Instructions

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

9100224

Service Bulletin/Repair Instructions

SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100212

Service Bulletin/Repair Instructions

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

93005

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

93019

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

2100823

Service Bulletin/Repair Instructions

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

S2323000058

Service Bulletin/Repair Instructions

Power Sliding Door Will Not Open And Or Close.

92181

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

92186

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

90880

Service Bulletin/Repair Instructions

Y65 Engine Stop/Start Auxiliary Battery Goodwill Initiative

NotificationY65

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y65 Engine Stop/Start

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

90217

Service Bulletin/Repair Instructions

Warranty Bulletin D-23-07 (XE1) Eflite Si-eVT Transmission - Certain 2017 ? 2023 Chrysler Pacifica (RU)

ID2307

Service Bulletin/Repair Instructions

FCA CARIBBEAN WARRANTY BULLETIN

S2307000001

Service Bulletin/Repair Instructions

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

1802023

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0335 - Crankshaft Position Sensor Circuit (NA Only). ? P0339 - Crankshaft Position Sensor Intermittent (NA Only). Major monitor (misfire) and other diagnostics are disabled on a pending DTCs P0335 and P0339.** Software enhancement: Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. ? Corrections to allow the vehicle to clear the permanent fault codes. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update: ? Electronic Brake Booster Module (EBBM). ? AntiLock Brake System Module (ABS). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as a Power Inverter Module (PIM).

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2123000023

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

S1623000028 Rev.

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

88094

Service Bulletin/Repair Instructions

Warranty Bulletin D-22-17 2017?2023 (Current) Chrysler Pacifica (RU) and 2013?2016 Chrysler Town & Country/2013?2020 Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim

S2208000138RevA

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

S2208000020RevA

Service Bulletin/Repair Instructions

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

S2008000075RevA

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9004456

Service Bulletin/Repair Instructions

LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).

9004509

Service Bulletin/Repair Instructions

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.

S2123000023RevB

Service Bulletin/Repair Instructions

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

S2223000032

Service Bulletin/Repair Instructions

Front Door Is Over Flush To The Sliding Door

82518

Service Bulletin/Repair Instructions

CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification

OD82484

Service Bulletin/Repair Instructions

Customer Handling Guidelines for Owners Incentive (39CN4)

S2223000021

Service Bulletin/Repair Instructions

The Customer Has Difficulty When Opening Or Closing The Power Liftgate

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1623000028

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

S1723000001

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S2223000008

Service Bulletin/Repair Instructions

Squeak Noise Opening Front Doors

S2223000009

Service Bulletin/Repair Instructions

Hands Free Power Sliding Door And Or Liftgate Function Difficult To Use Or Intermittent Operation

08-177-21

Service Bulletin/Repair Instructions

BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

9003730

Service Bulletin/Repair Instructions

SI-eVT Transmission - Motor A gap, China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. North America RU vehicles built prior to Nov 28, 2019 had a 05192374AB level cooler. All subsequent Si-eVT versions have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose to service Nov 28, 2019 and prior VINs. China RU vehicles built prior to June 11, 2019 had a 05192374AB level cooler. All 68405320AC have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door. Production SI-eVTs have used motor "A" stators with 0.6 mm and 0.8 mm air gap. The PIM software must match the air gap. Mopar will now ship 68490840A* service SI-eVTs with a 0.8 mm air gap ONLY. Dealers are required to provide a VIN to the Star Center so the DNA of the VIN can be set to the 0.8 mm air gap software. In China, read the SI-eVT model number on the transmission ID tag or imprinted on the case. - all 05062509A*, B* have a 0.6 mm gap so use 68405320AC - all 05062509CA and later (0.8 mm gap) use 68490848AA

04-001-21

Service Bulletin/Repair Instructions

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

S1608000277

Service Bulletin/Repair Instructions

KeySense Feature Settings And KeySense PIN Resetting

S1608000277REVA

Service Bulletin/Repair Instructions

KeySense Feature Settings And KeySense PIN Resetting

S1623000028RevE

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

08-130-21

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. P0B3C-00 - Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B-00 - Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16-00 - Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. P1A29 - Cell Supervisory Circuit A Failure. P1A2A - Cell Supervisory Circuit B Failure. P1D3E - Internal Control Module Shut Off Test Error. U0594 - Implausible Data Received from HCP. P2BE5 - Hybrid/EV Battery Pack Current Sensor "C" Circuit Performance. B12B0-85 - Charge Temperature Indicator-Signal Above Allowable Range. Customer may also experience one or more of the following: Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in.

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2108000162

Service Bulletin/Repair Instructions

High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s

0801821REVA

Service Bulletin/Repair Instructions

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).

S1723000001RevD

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1708000118 Rev.

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

S1908000107

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S1908000107 Rev.

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

3100121

Service Bulletin/Repair Instructions

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

9004364

Service Bulletin/Repair Instructions

BATTERY (Auxiliary) If the auxiliary battery has failed GR8 testing, please check TSB 18-002-19 REV A for applicability prior to the battery replacement. This PCM software enhances the Active Grill Shutter cooling efficiency to address auxiliary battery overheat/dry out conditions.

S1723000001 Rev.

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1723000001RevC

Service Bulletin/Repair Instructions

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

S1623000028RevD

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

21-008-21

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P0732-00 - Gear 2 Shift Incorrect Ratio(Software Has Been Updated to Better Address This Concern). P0887-00 - TCM Power Control Circuit High. P1B13-00 - Park By Wire Unintended Out Of Park Position. P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. U0103-00 - Lost Communication With Electric Gear Shift Module. P1CC9 - Unable To Engage Gear. P1DDE-00 - Ignition Run/Start Input 1-2 Correlation. The customers may also experience the following:Harsh upshifts, 1-2, 2-3, 3-4, or 4-5. Harsh coasting downshift, while braking when the vehicle is near a complete stop. The following improvement is also included in this update:Shifter interlocking improvement in an event of brake signal loss to the TCM.

2100821

Service Bulletin/Repair Instructions

S2123000008

Service Bulletin/Repair Instructions

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

S1808000233 Rev.

Service Bulletin/Repair Instructions

The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active

S1808000233RevA

Service Bulletin/Repair Instructions

The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active

08-018-21

Service Bulletin/Repair Instructions

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

S2123000007

Service Bulletin/Repair Instructions

Sliding Door Contacts Quarter Window Trim Molding

08-005-21

Service Bulletin/Repair Instructions

Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:B22A9-00 - ECU Internal Performance. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Anti-Lock Brake System Module (ABS).

08-006-21

Service Bulletin/Repair Instructions

Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:C2200-00 - Anti-Lock Brake Module Internal. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this BSM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Electronic Brake Booster Module (EBBM).

08-007-21

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P06E4 - Control Module Wake-Up Circuit Performance. P2797-00 - Auxiliary Transmission Fluid Pump Performance. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P288B-00 - Park Lock-Pawl Actuator Circuit Performance. Customers may also comment:Vehicle will not start when it is cold (-30°C-22°F and below). Heard and/or felt bump when the gas engine turns on while driving This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP&AHCP update:Powertrain Control Module (PCM) Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS).

18-002-21

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

S1908000195 Rev.

Service Bulletin/Repair Instructions

Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC

9004310

Service Bulletin/Repair Instructions

VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.

S2023000042

Service Bulletin/Repair Instructions

Wind Noise From Upper Corners Of Sliding Doors

S1908000028 Rev.

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1908000102

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S2008000167

Service Bulletin/Repair Instructions

Express Window Auto Up Feature Does Not Operate

31-002-20

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

3100220

Service Bulletin/Repair Instructions

S1908000195RevA

Service Bulletin/Repair Instructions

Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC

S2008000148

Service Bulletin/Repair Instructions

Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module

S2008000143

Service Bulletin/Repair Instructions

AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location

S1908000161 Rev.

Service Bulletin/Repair Instructions

(Revision A) Active Grill Shutter (AGS) Replacement, DTC U11E9 Loss of Communication With AGS

S2008000128

Service Bulletin/Repair Instructions

Hood Ajar Lamp On, ESS Inoperative, DTC P257E Engine Hood Switch Circuit Low

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

08-075-20

Service Bulletin/Repair Instructions

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

0807520

Service Bulletin/Repair Instructions

67567

Service Bulletin/Repair Instructions

Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering

S2014000001 Rev

Service Bulletin/Repair Instructions

(Revision A) When replacing the fuel line on a 2017-2018 RU 3.6L engine, it will be necessary to install a new fuel pressre sensor connector on to the vehicle harness. Follow the instructions below (or the I-sheet included with the part) when installing the connector repair kit.

S2014000001RevA

Service Bulletin/Repair Instructions

9004283

Service Bulletin/Repair Instructions

TUBE, Fuel Supply If replacing Fuel Supply Tube PN 68421782A$ please refer to STAR Online publication S2014000001 for updated pressure sensor connector pin out information.

S2014000001

Service Bulletin/Repair Instructions

When replacing the fuel line on a 2017-2018 RU 3.6L engine, it will be necessary to install a new fuel pressre sensor connector on to the vehicle harness. Follow the instructions below (or the I-sheet included with the part) when installing the connector repair kit. Improper wiring of the replacement connector can result in DTC P018D-Fuel Pressure Sensor High setting in the PCM.

S2021000004

Service Bulletin/Repair Instructions

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

S2021000005

Service Bulletin/Repair Instructions

The Vehicle May Experience Harsh Shifting

S2008000095

Service Bulletin/Repair Instructions

Service Shifter Is Displayed In the EVIC

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2008000075

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

S1908000210

Service Bulletin/Repair Instructions

Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently

S2008000081

Service Bulletin/Repair Instructions

Cruise Control Inoperative.

S2023000030

Service Bulletin/Repair Instructions

Squeak Noise Opening Or Closing Front Door

S1909000002

Service Bulletin/Repair Instructions

Customer complaint may include an overfilled engine crankcase after an oil change.

9004257

Service Bulletin/Repair Instructions

FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.

S2008000064

Service Bulletin/Repair Instructions

Power Sliding Door Will Not Close During The Power Close Cycle

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

9004244

Service Bulletin/Repair Instructions

COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

08-047-20

Service Bulletin/Repair Instructions

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

S1808000175

Service Bulletin/Repair Instructions

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set

08-044-20

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processer (AHCP) Diagnostic and System Updates This bulletin involves updating the HCP and the AHCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance. P0D57-00 - Proximity Detection Circuit Performance.

S2008000019

Service Bulletin/Repair Instructions

No Start, No Crank, Mil Lamp ON, DTC?s P1A2A-00, P1A29-00 Cell Supervisory Circuits

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

S1805000006

Service Bulletin/Repair Instructions

ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE

9004022

Service Bulletin/Repair Instructions

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

08-111-19 REV. A

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

9004171

Service Bulletin/Repair Instructions

COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.

VB3

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

VB3 REV1

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

D-19-25

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

D1925

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

9003825

Service Bulletin/Repair Instructions

LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.

08-111-19

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

0811119

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

08-096-19

Service Bulletin/Repair Instructions

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.12.10. Customers may experience one or more of the following:Black screen on both rear screens. Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle. Video Screens do not turn on. Radio Uconnect theater button does not work. USB playback is choppy. The video system resets or does not function. The remote pairing screen will time out and inform customer the remote(s)have not been paired. Remotes frequently do not pair. Occasional reset Rear screens can be accidently controlled from the radio outside of theparental control feature. Black screen. Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module. In addition the following improvement is included.Blueborn cyber security patch.

9004138

Service Bulletin/Repair Instructions

GRILLE, Active Shutter When replacing Active Grille Shutter on vehicles built before April 10th, 2018 rearrange pin configuration in the AGS connector to MY 2019 configuration. Failure to do so will result in U11E9 Loss of Comm with AGS. Please view I-sheet in STAR parts for reference.

08-089-19

Service Bulletin/Repair Instructions

Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

04-001-19

Service Bulletin/Repair Instructions

9001934

Service Bulletin/Repair Instructions

LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

9003596

Service Bulletin/Repair Instructions

Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed. If the VRM Module is not showing up in WiTech (or is unresponsive) and/or the rear screens are not functioning, before replacement follow the steps below: 1.) Check the part number of the Module, this will be the number above the barcode seen in the top corner of the module. if it is 68376134AE contact Mike Galiati at 248-294-8754 before troubleshooting. If no response in 15 minutes, proceed with repair. 2.) Disconnect and reconnect the 26-way power harness, if the module recovers check software is at the latest level 1750.13. 3.) If the Module does not recover in step 1, disconnect the BLUE mini-USB connector to the module and perform step 1 again. If the Module recovers, replace the USB port located next to the BlueRay player. If there are issues while using the Uconnect theater APP, black radio screen/does not open, but the rear screens are functional DO NOT replace the module. This is a radio software issue and not related to the Video Routing Module. If the above tip does not correct the issue, before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, please call Mike Galiati at (248) 294-8754. If no response in 15 minutes, proceed with repair.

9003710

Service Bulletin/Repair Instructions

Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Also, verify both connections to the screen by disconnecting and reconnecting. Before replacing the part, please call Mike Galiati at (248) 294-8754

18-002-19 REV A

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. A customer or technicians may be unable to read data information from the OBDII connector when using a generic scan tool (APAC).Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTCs have been set (NAFTA):U0418 - Implausible Data Received From Brake System Control Module 1. U0432 - Invalid Data Received From Multi-Axis Acceleration Sensor Module. P06EF - Engine Restart Performance. P06E9 - Engine Starter Performance. P00FD - Battery -B- State Of Charge Performance. C2222-68 - Improper Powerdown - Event Information. P0607-00 - ECU Internal Performance - ESM. U0402-00 - Implausible Data Received From TCM. U145D-00 - Implausible Data Received From TCM On D-PT. U1465-00 - Implausible Driver Shift Request Signal Received. U1400-00 - Implausible TPS Signal Received P1D73 - AGS Performance - (Active Grill Shutter). P0171 - Fuel System 1/1 Lean. P0174 - Fuel System 2/1 Lean. The following DTCs have been changed from a one trip fault to a two trip fault (NAFTA):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory (NAFTA):The following DTC is caused by a calibration in the PCM that is in conflict with the ABS Module programming.

TS-WI-0421

Service Bulletin/Repair Instructions

Notify dealers and end users of the availability of a improved pinion bracket

TS-WI-0290

Service Bulletin/Repair Instructions

Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance

TS-WI-0257

Service Bulletin/Repair Instructions

Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected

TS-WI-0256

Service Bulletin/Repair Instructions

Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed

9003650

Service Bulletin/Repair Instructions

Probe Air Conditioning (Evaporator Temp Sensor) A/C inop due to Evaporator Temperature Probe (sensor). Before replacing evaporator temperature sensor, please call Sorin Manaila on cell phone: (248) 550-4781. If no response in 15 minutes, please continue with repair.

9003293

Service Bulletin/Repair Instructions

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

08-107-17

Service Bulletin/Repair Instructions

Loose High Voltage Cable at the Power Inverter Module (PIM) Terminal This bulletin involves inspecting the High Voltage Interlock Loop (HVIL) connector and potentially installing a Power Inverter Module (PIM) kit. The customer may describe a loss of vehicle propulsion or a Malfunction Indicator Light (MIL) illuminated with the following Diagnostic Trouble Codes (DTCs):P0C77-00 - HV Battery System Precharge Time Too Short. P0C76-00 - Hybrid EV System Discharge Time Too Long - PIM. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0A79-00 - Drive Motor B Inverter Performance. P1AEF-00 - MCPB High Voltage Battery System Voltage High. P0AFA-00 - Hybrid-EV Battery System Voltage Low. P0EED-00 - Hybrid-EV Battery System Discharge Circuit Performance.

23-048-17

Service Bulletin/Repair Instructions

Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer.

23-047-17

Service Bulletin/Repair Instructions

Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard.

0810417

Service Bulletin/Repair Instructions

Flash: Instrument Panel Cluster (IPC) Enhancements This bulletin involves reprogramming the IPC with the latest available software. Customers may experience one of the following:The compass in the IPC will display "S" (South) instead of "SW" (Southwest) direction, the radio displays the correct direction. No messages or indicator are displayed in the cluster when the emergency alert module is not communicating (Russian Vehicles).

0805317REVC

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Enhanced Voice recognition (VR) performance. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.

9003735

Service Bulletin/Repair Instructions

Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.

9003804

Service Bulletin/Repair Instructions

Fuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open properly or if there is restriction after the second door of the capless unit. Contact Sylvia Lopez at cell (248) 520-9734 if a tank needs to be replaced.

Parts-2

Service Bulletin/Repair Instructions

Flywheel to Damper Bolts.

0805317

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition (VR) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.

9003799

Service Bulletin/Repair Instructions

Rotary Electronic Shifter Customer reports seeing "Service Shifter" in the EVIC due to AUX battery voltage low. Before performing repair process for a "Service Shifter" complaint, check for Battery/Voltage related codes. Battery related issue with DTC P00FD (Battery "B" State of Charge Performance) or P1C8C-16 (System Voltage-Circuit Voltage Below Threshold) will trigger P0607-00 and U145D-00 ESM failures. For any further questions, please contact Bing Guo at cell (248) 500-7355 or Theodore Kahiya at (248) 576-1051. If you do not get a response within 15 minutes continue with the repair.

TS-WI-0248

Service Bulletin/Repair Instructions

instruction to relocate the front seat wiring harness to allow full travel of seat on its rails

0810017

Service Bulletin/Repair Instructions

Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the IPC with the latest available software. Customers may experience the total "Range" displayed in the cluster is lower during cold ambient temperatures.

2400317

Service Bulletin/Repair Instructions

HVAC Condenser Damage This bulletin involves Inspecting the A/C condenser for damage and leaks. Customers may experience the air conditioning system blowing warm air. Two close-out panel/front belly pan fasteners may have contactedthe A/C condenser.If the customer describes the symptom/condition listed above, perform the Repair Procedure.

9003790

Service Bulletin/Repair Instructions

Valve Cover and Gasket, Left and Right Pertains to vehicles equipped with a 3.6L V6 V.V.T. Engine only: Oil leaking from the valve cover onto the O2 sensor causing faults codes P0140, P2096, P0137, P0157. Need to verify the leak source and cause (gasket pinched, out of position, rolled, or cut). Please call one of the individuals below before proceeding with the repair. Also, if possible take a picture and send it to the emails listed below. First: Scott Knaggs - Cell (313) 363-6937 scott.knaggs@facgroup.com Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair.

9003793

Service Bulletin/Repair Instructions

Steering Column Control Module (SCCM ) Check for stored B2225 code when you scan the vehicle in service. If you see this code stored; clear the DTC. If the stored Fault reappears, please call Ivan Ramos cell (248) 817-0468 prior to replacing the SCCM. If you don?t receive response please leave a voice mail, if no further response within 15 minutes continue with normal repair procedure.

0809917

Service Bulletin/Repair Instructions

Flash: 3rd Row Folding Seat Module Diagnostic and System Enhancements This bulletin involves reprogramming the Folding Seat Module (FSM) with the latest available software. Customer may experience inoperative 3rd row seats. Upon further investigation, a technician may find the following DTCs have been set:B1E42-11 - 3rd Row Seat Left Recline Position Sensor-Circuit Short to Ground. B1E42-12 - 3rd Row Seat Left Recline Position Sensor-Circuit Short to Battery. B1E46-11 - 3rd Row Seat Right Recline Control-Circuit Short to Ground. B1E46-12 - 3rd Row Seat Right Recline Control-Circuit Short to Battery. B1E4C-11 - 3rd Row Seat Left Stow Position Sensor-Circuit Short to Ground. B1E4C-12 - 3rd Row Seat Left Stow Position Sensor-Circuit Short to Battery. B1E51-11 - 3rd Row Seat Right Stow Position Sensor-Circuit Short to Ground. B1E51-12 - 3rd Row Seat Right Stow Position Sensor-Circuit Short to Battery. B1E5F-92 - 3rd Row Seat Left Latch Switch - Performance Or Incorrect Operation. B1E60-92 - 3rd Row Seat Right Latch Switch - Performance Or Incorrect Operation. This software will also correct a condition where the 3rd row seats would begin, but not complete their movement when commanded to go to either normal or stowed position. The interruption of the movement is usually followed by a reversal of the seat movement. This condition happens more so in low ambient temperatures, 4°C (40°F) and/or low batteryvoltage.

08-087-17

Service Bulletin/Repair Instructions

Miracast Software Update Available This information only bulletin discusses the availability of Miracast® which has been added to the Video Routing Module(VRM) through a software update.

08-092-17

Service Bulletin/Repair Instructions

Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. The display screen will be stuck on the Chrysler logo.

9003533

Service Bulletin/Repair Instructions

Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.

9003785

Service Bulletin/Repair Instructions

Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair.

23-043-17

Service Bulletin/Repair Instructions

Grease Stain on the Second Row Quad Seat Trim Covers This bulletin involves cleaning grease stain from the second row quad style seats. The customer may describe a grease stain on either of the outboard lower seatback trim covers side facing the seat recliner pivot point.

08-028-17 REV. B

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

9002831

Service Bulletin/Repair Instructions

Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris.riddick@fcagroup.com Joe Lovell cell: (734) 309-6467 joe.lovell@fcagroup.com Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump, or Idler Pulley makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair.

9003723

Service Bulletin/Repair Instructions

Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

9003774

Service Bulletin/Repair Instructions

Stow N Go load floor and latch Please note that if replacing a Stow N Go load floor for a latch issue, the latches are serviceable separately. You do not need to replace the entire load floor for this. The following part numbers are for the latches: 6PF29DX9AA 6PF29PL5AA

08-086-17

Service Bulletin/Repair Instructions

Low Volume or Static While Using the Overhead DVD This bulletin involves checking the DVD media hub auxiliary switch part number and possibly replacing the switch. Customers may experience low volume or static from the overhead DVD player when playing through the radio while in auxiliary (AUX) mode.

0808317

Service Bulletin/Repair Instructions

Overhead DVD Player Does Not Play or Is Inoperative This bulletin involves replacing the Overhead DVD Entertainment system. Customers may experience the overhead DVD player does not play intermittently or the player does not turn on at times.

2303617

Service Bulletin/Repair Instructions

Close-Out Panel Fastener Removal This bulletin involves removing two close-out panel fasteners under the front fascia and applying an adhesive circle to cover holes. The vehicle has two bolts installed during assembly in the front close-out panel that need to be removed.

9003681

Service Bulletin/Repair Instructions

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

1806917

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DiagnosticTrouble Codes (DTCs) have been set:U1400-00 - Implausible TPS Signal Received P1D73 - AGS Performance -(Active Grill Shutter). P0171 - Fuel System 1/1 Lean. P0174 - Fuel System 2/1 Lean. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to atwo trip fault:P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory:The following Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. Thenew software flash will correct this issue.C121C-00 - Torque Request Signal Denied. This software release also includes:Improvement at lower ambient temperatures for Engine Stop/Start (ESS) Starts. Improvements to vehicle drivability during a cam sensor and/or crank sensor malfunction. Transmission quick learn. Engine enhancements.

9003767

Service Bulletin/Repair Instructions

Rotary Electronic Shifter TSB 21-027-17 Rev. A relates to a potential for the customer to report seeing "Service Shifter" in the instrument cluster. Before performing a repair procedure for a "Service Shifter" complaint, please check the Transmission Control Module (TCM) software. As per TSB 21-027-17 Rev. A (or later version), if the TCM software is not the latest, do not replace the rotary shifter. Perform the TCM repair procedure that is called out in TSB 21-027-17 Rev. A (or later version). For any further questions, please contact Theodore Kahiya at (248) 576-1051.

0807717

Service Bulletin/Repair Instructions

Body Control Module (BCM) Re-configure for Rolling Auto Door Locks Function This bulletin involves re-configuring the BCM with the latest available software to correct an issue with the rolling auto door locks. The customer may describe the auto door locks will not actuate automatically over the 24 kph (15 mph) threshold.

0804317

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0AA1-00 - Hybrid Battery Positive Contactor Circuit Stuck Closed (After the vehicle is turned off, it may fail to restart). P0AA6-00 - Hybrid Battery Voltage System Isolation Fault. P1E1B-00 - Hybrid-Ev Battery Side Voltage System Isolation.Under a vehicle side isolation failure which generates P0AA6, the BPCM may falsely set P1E1B (HV battery isolation failure) on key off which results in a no start condition. U11C5-00 - BPCM Lost Communication With On Board Charging Module. P1A9B-00 - Hybrid - EV Battery Temperature Sensor 1 Out Of Range High. P1AA7-00 - Hybrid - EV Battery Temperature Sensor 4 Out Of Range High.

0804417

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and the Auxiliary Hybrid Control Processer (AHCP) This bulletin involves a combination reprogramming of the HCP and the AHCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set:P0A79-00 - Drive Motor B Inverter Performance. The software has been updated to better address this DTC. P0A78-00 - Drive A Inverter Performance. U0415-00 - Implausible Data Received From ABS. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P061B-00 - Internal Control Module Torque Calculation Performance. P26C3-00 - Internal Control Module Electronic Shifter Performance.

0807617

Service Bulletin/Repair Instructions

Flash: On Board Charge Module (OBCM) Diagnostic and System Improvements This bulletin involves reprogramming the OBCM with the latest available software. Customers may notice when plugged in the vehicle for charging, sometimes it will not properly charge. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance.

9003756

Service Bulletin/Repair Instructions

Rain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose (Sensor must get a voltage from 9V to 16V) 2. Functional Checks Rain--> Steering column switch is in auto mode (sensor is active) it is necessary to splash water on the sensitive surface of the sensor to trigger wipes. check the same for different sensitivities When the rain sensitivity is increased (for example from level 0 to level 1), as an acknowledgement a single wipe is seen. (This is not a phantom wipe) and this single wipe is not seen when the rain sensitivity is decreased (from higher level to lower level) Light--> Steering column switch is in auto mode (sensor is active) block the light coming on the sensor from outside of the vehicle (use a opaque object), the head lamps should be activated 3. If the sensor seems functional, it is ideal to remove the silicon gel pad from the sensor, replace it with the new silicon gel pad instead of replacing the whole sensor. When servicing the LRSM please replace the silicon gel pad with a new silicon gel pad (PN 68224945AA) instead of replacing the whole sensor.

9003644

Service Bulletin/Repair Instructions

Sliding Door Center Roller Hinge. Left and Right Doors If the vehicle is in for sliding door center hinge opening/closing (metal on metal grinding) noise on RU 2017 with a build date after October 1, 2016, FCA is looking to gather information prior to repairing the vehicle.

0805817

Service Bulletin/Repair Instructions

This bulletin involves updating the Body Control Module (BCM) software.

2102717

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination.

0802817

Service Bulletin/Repair Instructions

This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.

9003634

Service Bulletin/Repair Instructions

UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, perform a reset on the remote by simultaneously pressing the Play/Pause, Down, and Screen buttons and holding for about 5 seconds until the remote backlighting flashes. It is also suggested to turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Matt Marcantonio at Cell (248) 505-5005 or Rick Gordon at Cell (248) 630-6281.

9003698

Service Bulletin/Repair Instructions

Sensor, Brake Pedal Please call Bing Guo on cell (248) 500-7355 or Breanne Scherbaty on cell (586) 604-4852 before replacing brake pedal sensor. Diagnostic codes and vehicle scan reports are requested for root cause analysis of the customer issue. If no response in 15 minutes, proceed with the repair.

TS-WI-0225

Service Bulletin/Repair Instructions

To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground

9003733

Service Bulletin/Repair Instructions

Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available.

9003749

Service Bulletin/Repair Instructions

RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.

9003750

Service Bulletin/Repair Instructions

Quarter Panel Assembly If customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. If not, please reinstall the part and verify engagement of the high retention clips to see if gap/warp issue is resolved prior to replacing the part.

9003745

Service Bulletin/Repair Instructions

Mode Actuator Assembly Before replacing either of these part numbers, call Tushar Desai at cell: (248) 346- 1999 to answer a few questions. If no response in 15 minutes, please proceed with repair.

02-007-17

Service Bulletin/Repair Instructions

Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center.

08-043-17 REV. A

Service Bulletin/Repair Instructions

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0AA6-00 - Hybrid Battery Voltage System Isolation Fault. P1E1B-00 - Hybrid-Ev Battery Side Voltage System Isolation.Under a vehicle side isolation failure which generates P0AA6, the BPCM may falsely set P1E1B (HV battery isolation failure) on key off which results in a no start condition. U11C5-00 - BPCM Lost Communication With On Board Charging Module. P1A9B-00 - Hybrid - EV Battery Temperature Sensor 1 Out Of Range High. P1AA7-00 - Hybrid - EV Battery Temperature Sensor 4 Out Of Range High.

08-044-17 REV. A

Service Bulletin/Repair Instructions

Flash: Hybrid Control Processor (HCP) and the Auxiliary Hybrid Control Processer (AHCP) This bulletin involves a combination reprogramming of the HCP and the AHCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0A79-00 - Drive Motor B Inverter Performance. U0415-00 - Implausible Data Received From ABS. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P061B-00 - Internal Control Module Torque Calculation Performance. P26C3-00 - Internal Control Module Electronic Shifter Performance.

08-044-17A

Service Bulletin/Repair Instructions

Combination reprogramming of the HCP and the AHCP with the latest available software.

08-049-17

Service Bulletin/Repair Instructions

Central Vision Processing Module (CVPM) Enhancements for Surround View Camera System This bulletin involves updating the CVPM with the latest available software. Customers may experience that in variable light conditions (i.e. backing into a garage on a sunny day), image harmonization between the four views can lead to part of the image being blacked outFig. 1.360 Surround View Camera

0804417A

Service Bulletin/Repair Instructions

Combination reprogramming of the HCP and the AHCP with the latest available software.

18-054-17 REV. A

Service Bulletin/Repair Instructions

21-027-17

Service Bulletin/Repair Instructions

Flash: Transmission Shift and Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory:P1B13-00 - Park by Wire Unintended Out Of Park Position. P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. U0103-00 - Lost Communication With Electric Gear Shift Module. P1CC9 - Unable To Engage Gear. P1DDE-00 - Ignition Run/Start Input 1-2 Correlation. The following improvement is also included in this update:Shifter interlocking improvement in an event of brake signal loss to the TCM.

9003413

Service Bulletin/Repair Instructions

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

9003686

Service Bulletin/Repair Instructions

Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.

08-048-17

Service Bulletin/Repair Instructions

Navigation Inoperative This bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. A customer may notice the radio?s navigation feature is inoperative.

9003109

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

02-006-17

Service Bulletin/Repair Instructions

Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.

02-004-17

Service Bulletin/Repair Instructions

Rattle Noise Heard From Front Suspension This bulletin involves inspecting the front struts for proper assembly and replacing if necessary. The customer may notice a rattle noise from the front of the vehicle while driving over bumps or rough roads.

23-016-17

Service Bulletin/Repair Instructions

Sliding Door Upper Hinge Pulls Out Of Upper Sliding Door Track This bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. Customers may experience the left or right power sliding door upper hinge becomes disengaged from the upper sliding door track.

9003584

Service Bulletin/Repair Instructions

Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order

9003696

Service Bulletin/Repair Instructions

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

23-015-17 REV. A

Service Bulletin/Repair Instructions

Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.

23-015-17

Service Bulletin/Repair Instructions

9003694

Service Bulletin/Repair Instructions

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

24-001-17

Service Bulletin/Repair Instructions

Flash: HVAC Diagnostic And System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customer may describe HVAC set temperature switches to ?Lo? after using Remote Start.

9003675

Service Bulletin/Repair Instructions

Overhead DVD Player Before replacing the overhead DVD player for an inoperative condition, check the 14 pin connector at the DVD player for loose or pushed out pins. If the connection is ok then proceed with the repair. Before replacing the DVD player for a scratched or distorted screen make sure the plastic protective film is removed.

9003687

Service Bulletin/Repair Instructions

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

9003690

Service Bulletin/Repair Instructions

RF Hub Module (RFHM) Engineering is investigating the stored DTC: U103C-00: Keyless Ignition Node communication.~ Prior to replacing key fobs / KIN / RFHM please contact Amr Mostafa on cell: (248) 856-8455.

9003692

Service Bulletin/Repair Instructions

Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software.

OP-W-0425

Service Bulletin/Repair Instructions

THIS TB NOTIFIED THE TECHNICIANS THAT ON TRIM LEVELS OF A VMI CONVERTED CHRYSLER PACIFICA THAT ALLOW FOR HEATED SEATS, THE HARNESS MAY BE PINNED INCORRECTLY AND WILL NOT ALLOW THE HEATED SEAT OPTION TO WORK ON THE REMAINING SEAT ONCE EITHER ONE IS REMOVED

9003640

Service Bulletin/Repair Instructions

Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repair. Please return parts back to FCA Engineering if ESM is deemed non-functional after performing this TechTip

9003642

Service Bulletin/Repair Instructions

Glove Box Assembly Prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. The glove box door should not be able to be pulled open without using glove box handle. Please call Mack Allen at (248) 944-0140 prior to replacing the glove box assembly. If you don?t receive a response within 15 minutes, please continue with normal repair procedure

9003645

Service Bulletin/Repair Instructions

Hub Nut The torque specifications for this component is 163 N.m or 120 Ft.Lbs. When replacing this component ensure that the component is NOT over torqued.

9003649

Service Bulletin/Repair Instructions

Halfshaft When replacing this component it is required that the hub nut; 06509298AA, be replaced at the same time. Ensure the hub nut is torqued to the service manual specifications for this vehicle. The torque specification for the hub nut is 163 N.m or 120 Ft.Lbs.

08-074-16 REV. B

Service Bulletin/Repair Instructions

Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the Video Routing Module (VRM) software. A customer may experience one or more of the following: Occasional reset. Remotes frequently do not pair. Rear screens can be accidently controlled from the radio outside of the parental control feature. Black screen.

08-087-16

Service Bulletin/Repair Instructions

Flash: Power Sliding Door Module Enhancements This bulletin involves reprogramming both of the Power Sliding Door Modules (PSDM) with the latest available software. Customers may perceive that the power sliding door does not reverse immediately when closing, if the door comes in contact with a soft obstacle.This software will update, the door closing strategy, which will require less force to reverse the door.

9003587

Service Bulletin/Repair Instructions

Radiator Assembly Before replacing the Radiator Assembly for leaking or overheating issues, please call any of the following: Lan Sun @ cell (248) 736-8786, Radovan Misic @ cell (248) 701-2754 or Josh Langmesser @ cell (248) 821-5946 If a response is not received within 15 minutes, proceed with the necessary repair. After repair, please send pictures of defective part to lan.sun@fcagroup.com

2304416

Service Bulletin/Repair Instructions

Creak Noise Coming From Fixed Roof Panel Glass This bulletin involves applying sealant to the fixed glass roof panel supports. Customers may experience a creak noise coming from the fixed sunroof glass panel when going over a rough surface.

0807616

Service Bulletin/Repair Instructions

Remote Start Antenna Replacement This bulletin involves replacing the remote start antenna module. Some customers may experience a diminished or less than satisfactory range when trying to lock/unlock the doors or when using the remote start from the key fob. Some customers may also experience a Tire Pressure Monitoring (TPM) icon illuminated while all the tires are properly inflated.

2304316

Service Bulletin/Repair Instructions

Dual Pane Sunroof Assembly Making Contact With The Roof This bulletin involves adjusting the fixed rear dual pane sunroof assembly. The customer may describe an audible creak/rattle heard from the rear dual pane sunroof assembly while driving.If a customer?s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition listed above, perform the Repair Procedure.

2102216

Service Bulletin/Repair Instructions

Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory: P1CC9 - Unable To Engage Gear. P1DDE-00 - Ignition Run/Start Input 1-2 Correlation.The following improvement is also included in this update: Shifter interlocking improvement in an event of brake signal loss to the TCM.

68227168

Service Bulletin/Repair Instructions

Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. The VRM with part number 68227168AL, must have radio software 16.23.23 in order to operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio head unit software update is required. Installing a VRM with this part number in a Pacifica with radio software prior to 16.23.23 will result in a loss of the parental control feature of the Rear Seat Entertainment system. For questions regarding part numbers or software levels, please call Rick Gordon at Cell (248) 630-6281.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

68323576

Service Bulletin/Repair Instructions

Frame, Second Row or Third Row Seat Cushion. If your 2nd or 3rd row Pacifica stow and go seat won't fold, please call Dan Jovan at cell (248) 760-4348. ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

05152029

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

0807416

Service Bulletin/Repair Instructions

Flash: Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the video routing module software. A customer may have experience one or more of the following: Occasional reset. Black screen.

24-011-16

Service Bulletin/Repair Instructions

Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and replacing if needed. Customers may experience a loss or intermittent operation of the air conditioning system. A rattling noise may also be heard from the engine area.

68227168A$

Service Bulletin/Repair Instructions

Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. The VRM with part number 68227168AL, must have radio software 16.23.23 in order to operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio replacement is required as a service software release for 16.23.23 is not yet available. Installing a VRM with this part number in a Pacifica with radio software prior to 16.23.23 will result in a Rear Seat Entertainment system that is inoperable. For questions regarding part numbers or software levels, please call Rick Gordon at Cell (248) 630-6281.

05048043A

Service Bulletin/Repair Instructions

PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components (Phaser, Actuator, OCV) be replaced.~ Please label the components of which bank they came from prior to parts return. ~ Phaser 05048043AB Actuator 05048045AB OCV 05048044AB Please call Joe Lovell at cell (734) 309-6467 with any questions If a response is not received within 15 mins , then proceed with diagnostics/repair.

23027

Service Bulletin/Repair Instructions

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.

23104

Service Bulletin/Repair Instructions

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

23137

Service Bulletin/Repair Instructions

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

20244

Service Bulletin/Repair Instructions

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.

Volume 2, Issue

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Updates from Warranty Operations

22867

Service Bulletin/Repair Instructions

Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

22892

Service Bulletin/Repair Instructions

Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

22958

Service Bulletin/Repair Instructions

1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

20616

Service Bulletin/Repair Instructions

P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.

23-038-16

Service Bulletin/Repair Instructions

Overhead Console Replacement This bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. The customer may describe that the sunglass storage compartment door in the overhead console does not latch in cold temperatures.

24-010-16

Service Bulletin/Repair Instructions

HVAC System Not Cold This bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the Heating Ventilation Air Conditioning (HVAC) Module. Customers may describe that the HVAC system is not blowing cold air at startup. The HVAC starts to blow cold air after some drive time.

68312564A$

Service Bulletin/Repair Instructions

Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.

68322289A$

Service Bulletin/Repair Instructions

A/C Suction/Liquid Line, A/C Discharge Dine, A/C Compressor For RU bodies ONLY; Issues with leaks in the above A/C components. Also issues with compressor performance. Before replacing any of the components listed above call Michael Romm at cell (248) 766-5465. If no response in 15 minutes, please proceed with repair. Be prepared to answer the following questions: - Is A/C functional or not? - If not, does HVAC have the latest software per TSB 24-006-16 ? - Is compressor clutch engaging? If not, then using wiTECH, was A/C request active when clutch was not engaging? - Is there any evidence of refrigerant leaks / dye anywhere in the A/C system? - If the refrigerant has been reclaimed, what was the amount?

08-071-16

Service Bulletin/Repair Instructions

Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. The customer may describe the front fog lamps flicker or experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): · U11E9 - Lost Communication With AGS.

23-033-16

Service Bulletin/Repair Instructions

Incorrect Inside Rear View Mirror This bulletin involves inspecting and if necessary, replacing the inside rear view mirror. The vehicle may have the incorrect inside rear view mirror installed in the vehicle.

68232614A$

Service Bulletin/Repair Instructions

23-034-16

Service Bulletin/Repair Instructions

LEFT FRONT DOOR RATTLE THIS BULLETIN INVOLVES TESTING THE DRIVERS FRONT DOOR FOR RATTLE NOISE WHEN CLOSING AND IF NEEDED, APPLYING URETHANE BETWEEN OUTER DOOR SHELL AND IMPACT BEAM. THE CUSTOMER MAY DESCRIBE A DRIVERS FRONT DOOR RATTLE NOISE WHEN CLOSING THE DOOR.

24-009-16

Service Bulletin/Repair Instructions

AIR CONDITIONING INOPERATIVE THIS BULLETIN INVOLVES TESTING THE A/C COMPRESSOR OPERATION AND REPLACING IF NEEDED. CUSTOMERS MAY EXPERIENCE A LOSS OR INTERMITTENT OPERATION OF THE AIR CONDITIONING SYSTEM. A RATTLING NOISE MAY ALSO BE HEARD FROM THE ENGINE AREA.

23-032-16

Service Bulletin/Repair Instructions

Sliding Door Lubrication. This bulletin involves applying NYE lubricant grease to the sliding door center track mechanism. Customers may describe a grinding noise coming from the left or right sliding door when opening or closing.

18-057-16 REV. A

Service Bulletin/Repair Instructions

Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) have been set: · **P1D73 - AGS Performance - (Active Grill Shutter). · P0171 - Fuel System 1/1 Lean. · P0174 - Fuel System 2/1 Lean.** The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory: NOTE: The Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. The new software flash will correct this issue. · C121C-00 - Torque Request Signal Denied. **This software release also includes: · Transmission quick learn. · Engine enhancements.**

23-026-16 REV. A

Service Bulletin/Repair Instructions

Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. The vehicle may have a been shipped with a license plate bracket kit for a high line fascia that will not fit vehicles with a base line fascia.

23-026-16 REV.A

Service Bulletin/Repair Instructions

INCORRECT FRONT LICENSE PLATE BRACKET THIS BULLETIN INVOLVES INSPECTING AND IF NECESSARY, REPLACING THE FRONT LICENSE PLATE BRACKET. THE VEHICLE MAY HAVE THE INCORRECT FRONT LICENSE PLATE BRACKET IN THE VEHICLE. THE VEHICLE MAY HAVE A BEEN SHIPPED WITH A LICENSE PLATE BRACKET KIT FOR A HIGH LINE FASCIA THAT WILL NOT FIT VEHICLES WITH A BASE LINE FASCIA.

21-022-16

Service Bulletin/Repair Instructions

23-029-16

Service Bulletin/Repair Instructions

Power Sliding Door Handle Button Inoperative This bulletin involves testing and inspecting both power sliding door handles and buttons and replacing one or both of the handles if needed. Customers may experience the left or right power sliding door handle buttons do not function when pushed.

2302916

Service Bulletin/Repair Instructions

23-026-16

Service Bulletin/Repair Instructions

2302616

Service Bulletin/Repair Instructions

24-006-16 REV. A

Service Bulletin/Repair Instructions

Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe one or more of the following: · The HVAC system is not blowing cold air at startup. **The HVAC starts to blow cold air after some drive time.** · Intermittent A/C operation. **A/C starts to work again after being parked overnight or longer than 2.5 hours.**

2400616REVA

Service Bulletin/Repair Instructions

18-057-16

Service Bulletin/Repair Instructions

Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination and/or one of the following conditions. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the Anti-lock Brake System (ABS) Module memory: NOTE: The Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. The new software flash will correct this issue. · C121C-00 - Torque Request Signal Denied.

1805716

Service Bulletin/Repair Instructions

24-006-16

Service Bulletin/Repair Instructions

Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe one or more of the following: · The HVAC system is not blowing cold air at startup. It may take as long as 25 minutes after driving for air to blow cold. · Intermittent A/C operation.

2400616

Service Bulletin/Repair Instructions

Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe one or more of the following: · The HVAC system is not blowing cold air at startup. It may take as long as 25 minutes after driving for air to blow cold. · Intermittent A/C operation.

21-018-16

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination and/or one of the following conditions. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P1DDE-00 - Ignition Run/Start Input 1-2 Correlation.

2101816

Service Bulletin/Repair Instructions

1PH98RXFA

Service Bulletin/Repair Instructions

Parts.

D-16-09

Service Bulletin/Repair Instructions

Fast Feedback Program

D1609

Service Bulletin/Repair Instructions

Fast Feedback Program

23-012-16

Service Bulletin/Repair Instructions

Magnesium Inner Liftgate Repair And Appearance Characteristics

2301216

Service Bulletin/Repair Instructions

Magnesium Inner Liftgate Repair And Appearance Characteristics

D-16-03

Service Bulletin/Repair Instructions

Can/Am Warranty coverage

D1603

Service Bulletin/Repair Instructions

Can/Am Warranty coverage

R2108213A

Service Bulletin/Repair Instructions

W5A580 (NAG1) Valve Body - complete

R2108213A$

Service Bulletin/Repair Instructions

W5A580 (NAG1) Valve Body - complete

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.