9100900
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Vehicle report
2020 CHRYSLER PACIFICA
Service bulletins
364 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
9100860
Service Bulletin/Repair Instructions
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
113280
Service Bulletin/Repair Instructions
HOSE AND TUBE - EGR COOLANT
S2208000045 REV.D
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2623000046
Service Bulletin/Repair Instructions
Calibration Requirements For The Power Sliding Door Module (PSDM).
S2623000041 REV.A
Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
112856
Service Bulletin/Repair Instructions
HEATER - ELECTRIC COOLANT
112857
Service Bulletin/Repair Instructions
HEATER - ELECTRIC COOLANT
S1623000028 Rev. K
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100835
Service Bulletin/Repair Instructions
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S1623000028 REV.J
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000040
Service Bulletin/Repair Instructions
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000041
Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
S1623000028 REV.I
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000034
Service Bulletin/Repair Instructions
Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.
08-208-26 REV. A
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
08-208-26
Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
9100801
Service Bulletin/Repair Instructions
If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.
S2523000003 REV.A
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
S2623000021
Service Bulletin/Repair Instructions
The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not Function.
S1623000028 REV.H
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000017
Service Bulletin/Repair Instructions
Hood Ajar Message On Cluster.
S2623000015
Service Bulletin/Repair Instructions
The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.
18-044-26
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2602000002
Service Bulletin/Repair Instructions
Creaking/Groaning Noise Coming from The Front End
S2208000045 REV.C
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2608000010
Service Bulletin/Repair Instructions
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S1408000384 REV.J
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
Service Bulletin/Repair Instructions
SPEAKER - NONE
110604
Service Bulletin/Repair Instructions
SPEAKER - NONE
03D Campaign
Other
Fleet Campaign Parts Ordering Process (03D)
110447
Service Bulletin/Repair Instructions
WATER PUMP
110448
Service Bulletin/Repair Instructions
WATER PUMP
S1408000384 REV.I
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2623000006
Service Bulletin/Repair Instructions
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
109997
Service Bulletin/Repair Instructions
ACTUATOR - TRANSFER CASE
109724
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
109727
Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover
S2408000114 REV.B
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
9100735
Service Bulletin/Repair Instructions
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S2508000102
Service Bulletin/Repair Instructions
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S2509000009
Service Bulletin/Repair Instructions
Engine Oil Leak
105646
Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL & COLUMN
21-040-25
Service Bulletin/Repair Instructions
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
9100670
Service Bulletin/Repair Instructions
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
S2218000003 REV.B
Service Bulletin/Repair Instructions
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
107211
Service Bulletin/Repair Instructions
HOSE AND TUBE - EGR COOLANT
02-002-25 REV. A
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
31-001-25 REV. B
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S258A000017
Service Bulletin/Repair Instructions
Door speaker Inoperative or No Sound
S2509000001 REV.B
Service Bulletin/Repair Instructions
Engine Rattle Noise
S2422000001 REV.D
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
S2208000138 REV.B
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9100622
Service Bulletin/Repair Instructions
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
9100614
Service Bulletin/Repair Instructions
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
S2523000057
Service Bulletin/Repair Instructions
1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
S2523000050
Service Bulletin/Repair Instructions
Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
02-002-25
Service Bulletin/Repair Instructions
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
09-011-25
Service Bulletin/Repair Instructions
Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.
S2323000002 REV.A
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S2423000026 REV.A
Service Bulletin/Repair Instructions
Power Sliding Door Will Not Power Open And/Or Close Automatically.
9100498 Rev 3
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
S2408000114 REV.A
Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
S258A000013
Service Bulletin/Repair Instructions
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
S2509000004
Service Bulletin/Repair Instructions
Misfire DTCs, Rough Idle, Valvetrain Noise
S2509000001 REV.A
Service Bulletin/Repair Instructions
Engine Rattle Noise
103952
Service Bulletin/Repair Instructions
APPLIQUE - B & C PILLAR
9100471
Service Bulletin/Repair Instructions
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
103525
Service Bulletin/Repair Instructions
HORN AND BRACKET - NONE
S2509000002
Service Bulletin/Repair Instructions
Engine Noise
9100498 REV 1
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
S2509000001
Service Bulletin/Repair Instructions
Engine Rattle Noise
9100498
Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets).
103263
Service Bulletin/Repair Instructions
RESERVOIR - COOLANT
S1408000384 REV.H
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2523000003
Service Bulletin/Repair Instructions
Door Latch, Handle And Ajar Additional Service Information.
21-001-25
Service Bulletin/Repair Instructions
Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM
S1408000384 REV.G
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100468
Service Bulletin/Repair Instructions
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
9100445
Service Bulletin/Repair Instructions
Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
S2208000045 REV.B
Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection
S2223000036 REV.A
Service Bulletin/Repair Instructions
Reverse View Camera Inoperative After Recent Repair
S2422000001 REV.C
Service Bulletin/Repair Instructions
Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
100770
Service Bulletin/Repair Instructions
SWITCH AND BEZEL - FRONT DOOR
99965
Service Bulletin/Repair Instructions
MODULE - INVERTER
03-008-24
Service Bulletin/Repair Instructions
Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB).
S2423000035
Service Bulletin/Repair Instructions
Liftgate Inoperative And Or Intermittently Will Not Open Or Close.
31-001-24
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S2423000002
Service Bulletin/Repair Instructions
2 nd Row Seat Does Not Fold Using Easy Entry Handle.
97962
Other
MOTOR - BLOWER WITH WHEEL
S1408000384 REV.F
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2423000031
Service Bulletin/Repair Instructions
Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close
S2307000002 REV.B
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
S1908000050 REV.A
Service Bulletin/Repair Instructions
Checking Radio Software Level On A VP2 Radio
S2423000026
Service Bulletin/Repair Instructions
Power Sliding Door Will Not Power Open And/Or Close Automatically.
S2423000025
Service Bulletin/Repair Instructions
3rd Row Seat Headrest Will Not Stay Up On 60% Seat.
97961
Other
BRUSH - VACUUM
S2307000002 REV.A
Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak
S2408000044
Service Bulletin/Repair Instructions
HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled
9100337
Service Bulletin/Repair Instructions
PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
S2208000020
Service Bulletin/Repair Instructions
Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
ReferenceY40A
Service Bulletin/Repair Instructions
Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates
S248A000001
Service Bulletin/Repair Instructions
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
ReferenceY40
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Y40 Control Module Software Updates
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
11646
Service Bulletin/Repair Instructions
International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)
2100124
Service Bulletin/Repair Instructions
Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.
9100276
Service Bulletin/Repair Instructions
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S2309000013
Service Bulletin/Repair Instructions
Verifying Camshaft Diagnosis
S2223000058
Service Bulletin/Repair Instructions
Water Leak At Upper D-pillar Or Liftgate Area
9004452
Service Bulletin/Repair Instructions
CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
9100224
Service Bulletin/Repair Instructions
SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9004542
Service Bulletin/Repair Instructions
Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
9100212
Service Bulletin/Repair Instructions
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
S2307000002
Service Bulletin/Repair Instructions
Suspected engine coolant leak.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
S2008000132
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso
93005
Service Bulletin/Repair Instructions
Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
93019
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
2100823
Service Bulletin/Repair Instructions
Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.
S2108000093
Service Bulletin/Repair Instructions
Apple CarPlay Does Not Work Or Not Connecting
S1808000152
Service Bulletin/Repair Instructions
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ZD7
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software update
S2323000058
Service Bulletin/Repair Instructions
Power Sliding Door Will Not Open And Or Close.
92181
Service Bulletin/Repair Instructions
Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
92186
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
ReferenceZD7
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software Update
0814023
Service Bulletin/Repair Instructions
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.
BulletinA
Service Bulletin/Repair Instructions
Customer Satisfaction Notification ZD7 - Radio Software Update
S2309000002
Service Bulletin/Repair Instructions
MIL lamp-on. Engine noise, rattle. Misfire or rough running.
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
S238A000024
Service Bulletin/Repair Instructions
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
9100133
Service Bulletin/Repair Instructions
ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
9100143
Service Bulletin/Repair Instructions
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
9100142
Service Bulletin/Repair Instructions
Mirror
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
90217
Service Bulletin/Repair Instructions
Warranty Bulletin D-23-07 (XE1) Eflite Si-eVT Transmission - Certain 2017 ? 2023 Chrysler Pacifica (RU)
ID2307
Service Bulletin/Repair Instructions
FCA CARIBBEAN WARRANTY BULLETIN
S2307000001
Service Bulletin/Repair Instructions
Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.
9003357A
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S228A000028
Service Bulletin/Repair Instructions
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
0804523
Service Bulletin/Repair Instructions
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
3100123
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S2123000023
Service Bulletin/Repair Instructions
The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
08-038-23
Service Bulletin/Repair Instructions
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
08-022-23
Service Bulletin/Repair Instructions
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
S1623000028 Rev.
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-009-23
Service Bulletin/Repair Instructions
UAR and UCR Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Lost radio presets. High pitch chime noise. Contact list not loading. Remote app inoperative. High pitch squeal, pop or humming sound coming from all of the speakers. Backup camera gridlines missing. Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (Sales Code ABD). Speaker crackling noise. Unable to adjust volume. Radio may reset /reboot, turn itself off and then back on. Active call not transferred to vehicle wireless connectivity. Voice Recognition (VR) not understanding commands. Wireless connectivity phonebook not available. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Poor wireless connectivity sound quality. Phone pairing issues. In addition, the following enhancement is included in this update: Wireless connectivity pair or connection improvements. This bulletin involves inspecting and if required, updating the radio software level to **40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**
S2323000002
Service Bulletin/Repair Instructions
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
08-234-22
Service Bulletin/Repair Instructions
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
D-22-15
Service Bulletin/Repair Instructions
Brake booster
31-002-22
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
88094
Service Bulletin/Repair Instructions
Warranty Bulletin D-22-17 2017?2023 (Current) Chrysler Pacifica (RU) and 2013?2016 Chrysler Town & Country/2013?2020 Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim
0500622
Service Bulletin/Repair Instructions
Loss of Power Brake Assist XA7 Warranty Extension
0821422
Service Bulletin/Repair Instructions
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
S2208000138RevA
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000073RevA
Service Bulletin/Repair Instructions
No Start After a Flash or Powertrain Control Module (PCM), Body Control Module (BCM) Replacement
0818022
Service Bulletin/Repair Instructions
Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch issue, features, modes and App?s change without drivers input (does not affect rearview camera). Wireless connectivity pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
S2208000020RevA
Service Bulletin/Repair Instructions
Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
S228A000017
Service Bulletin/Repair Instructions
Battery Drain Suspected or "Identified" From USB or Media Hub
S2008000075RevA
Service Bulletin/Repair Instructions
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
S2208000138
Service Bulletin/Repair Instructions
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S228A000004RevB
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
S1708000246RevB
Service Bulletin/Repair Instructions
Security Gateway (SGW) Module Theory and Operation
9004456
Service Bulletin/Repair Instructions
LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).
08-115-22
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AF8-00 - MCPA Control Module Shutdown Performance. P1AFE-00 - MCPB Improper Shut Down.P1AF8-00&P1AFE-00 will now be set as a 1 trip failure instead of a 2 trip failure. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. This software release includes the following software enhancement:12V battery overcharged prevention. Corrected fuel consumption counter while in charge depleting. Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
18-106-22
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs.P0A2D-00 - Drive Motor ?A? Temperature Sensor ?A? Circuit High. P0A33-00 - Drive Motor B Temperature Sensor 1 Circuit High. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
S228A000004
Service Bulletin/Repair Instructions
Panasonic VP4R Wi-Fi New Enrollment Pause
9004492
Service Bulletin/Repair Instructions
LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, and your Dealership is located in the Detroit Metro area, please contact FCA Redacted Content prior to replacing the liftgate latch. If no response in 15 minutes, refer to Star Online Publication S2223000021 before replacing the latch.
9004509
Service Bulletin/Repair Instructions
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
Y97
Service Bulletin/Repair Instructions
Customer Satisfaction Notification Y97 Hub Bolts
S2123000023RevB
Service Bulletin/Repair Instructions
The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2223000032
Service Bulletin/Repair Instructions
Front Door Is Over Flush To The Sliding Door
S2008000132 RevC
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor
82518
Service Bulletin/Repair Instructions
CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification
9004505
Service Bulletin/Repair Instructions
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process. To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
S2208000073
Service Bulletin/Repair Instructions
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2223000021
Service Bulletin/Repair Instructions
The Customer Has Difficulty When Opening Or Closing The Power Liftgate
S1708000118
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1623000028
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
S1723000001
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S2123000005
Service Bulletin/Repair Instructions
Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
S2223000008
Service Bulletin/Repair Instructions
Squeak Noise Opening Front Doors
S2223000009
Service Bulletin/Repair Instructions
Hands Free Power Sliding Door And Or Liftgate Function Difficult To Use Or Intermittent Operation
08-177-21
Service Bulletin/Repair Instructions
BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.
9003730
Service Bulletin/Repair Instructions
SI-eVT Transmission - Motor A gap, China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. North America RU vehicles built prior to Nov 28, 2019 had a 05192374AB level cooler. All subsequent Si-eVT versions have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose to service Nov 28, 2019 and prior VINs. China RU vehicles built prior to June 11, 2019 had a 05192374AB level cooler. All 68405320AC have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door. Production SI-eVTs have used motor "A" stators with 0.6 mm and 0.8 mm air gap. The PIM software must match the air gap. Mopar will now ship 68490840A* service SI-eVTs with a 0.8 mm air gap ONLY. Dealers are required to provide a VIN to the Star Center so the DNA of the VIN can be set to the 0.8 mm air gap software. In China, read the SI-eVT model number on the transmission ID tag or imprinted on the case. - all 05062509A*, B* have a 0.6 mm gap so use 68405320AC - all 05062509CA and later (0.8 mm gap) use 68490848AA
S2108000204
Service Bulletin/Repair Instructions
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
08-139-21
Service Bulletin/Repair Instructions
Flash: Adaptive Cruise Control (ACC) Module Enhancements This bulletin involves reprogramming the ACC module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: C15D8-00 - Mismatch Tire Size. If the DTC is active, perform the software update and if stored, perform diagnostics per the published service procedure. The customer may describe one or more of the following: Adaptive Cruise Control (ACC) is inoperable and the warning light is on in the Instrument Panel Cluster (IPC). Automatic Emergency Braking (AEB) is inoperable and the warning light is on in the IPC.
04-001-21
Service Bulletin/Repair Instructions
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
S1608000277REVA
Service Bulletin/Repair Instructions
KeySense Feature Settings And KeySense PIN Resetting
S2108000198
Service Bulletin/Repair Instructions
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S1623000028RevE
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
9004138RevA
Service Bulletin/Repair Instructions
GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
9004138a
Service Bulletin/Repair Instructions
GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
S2108000170
Service Bulletin/Repair Instructions
Head unit button stuck DTC code B14DA-2A
9004138
Service Bulletin/Repair Instructions
GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns.
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2008000119
Service Bulletin/Repair Instructions
Service Hybrid Electrical System Displayed, DTC?s P0CF1, P1B71-00, Or B12B0-00
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2108000162
Service Bulletin/Repair Instructions
High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s
S2008000132RevA
Service Bulletin/Repair Instructions
U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
0810521
Service Bulletin/Repair Instructions
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. High pitch squeal, pop or humming sound coming from all of the speakers. SXM favorite song list empty. Radio display screen is black when the ignition is on. Radio may reset/reboots, turn itself off and then back on again. Radios resets when a Bluetooth paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). Incorrect navigation address/location/directions. Navigation stuck on loading screen or not appearing at all. Lost navigation settings. Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise. In addition the following enhancements are included:Bluetooth improvements. VR improvements. Improve Navigation zoom and scrolling feature on map.
0801821REVA
Service Bulletin/Repair Instructions
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).
S2125000002
Service Bulletin/Repair Instructions
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
S1723000001RevD
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
1805621
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may comment on the following: Vehicle cluster displays "Shift to Park, then desired gear" while coasting to a stop<8 kmh (<5 mph). Once the vehicle is shifted to park and then to the desired gear, the vehicle operates as intended.
S2008000059RevB
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S2008000059RevA
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
S2108000098RevB
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S2108000127 Rev.
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127-1
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127REVA
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000127RevA
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2108000130
Service Bulletin/Repair Instructions
Bubbles Or Delamination On The Radio Display
S2108000119
Service Bulletin/Repair Instructions
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S2108000127
Service Bulletin/Repair Instructions
Radio Reboot Continually
S2118000009
Service Bulletin/Repair Instructions
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
S2008000010
Service Bulletin/Repair Instructions
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010 Rev.
Service Bulletin/Repair Instructions
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2108000120
Service Bulletin/Repair Instructions
Radio Volume Uncontrollable Or Changing On Its Own
S2108000098
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S2108000098 Rev.
Service Bulletin/Repair Instructions
Radio Screen Freeze, Blank Screen And Reset
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S2008000011
Service Bulletin/Repair Instructions
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S2008000011 Rev.
Service Bulletin/Repair Instructions
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S2108000107
Service Bulletin/Repair Instructions
Rolling Auto Door Locks Stopped Operating After Recent Service Repairs
S2123000026
Service Bulletin/Repair Instructions
ACC Not Available Message Instrument Cluster
S1708000118 Rev.
Service Bulletin/Repair Instructions
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S1908000107
Service Bulletin/Repair Instructions
Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
S1908000107 Rev.
Service Bulletin/Repair Instructions
Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
08-062-21
Service Bulletin/Repair Instructions
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
0806221
Service Bulletin/Repair Instructions
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
3100121
Service Bulletin/Repair Instructions
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S1723000001 Rev.
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1723000001RevC
Service Bulletin/Repair Instructions
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1623000028RevD
Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
S2108000080
Service Bulletin/Repair Instructions
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S2008000011RevB
Service Bulletin/Repair Instructions
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S2124000004
Service Bulletin/Repair Instructions
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
08-026-21 REV. A
Service Bulletin/Repair Instructions
Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.
0802621REVA
Service Bulletin/Repair Instructions
Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.
08-032-21
Service Bulletin/Repair Instructions
Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.
0803221
Service Bulletin/Repair Instructions
Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.
S2008000011RevA
Service Bulletin/Repair Instructions
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
9004356
Service Bulletin/Repair Instructions
CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.
08-026-21
Service Bulletin/Repair Instructions
Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.
0802621
Service Bulletin/Repair Instructions
Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.
S2108000045
Service Bulletin/Repair Instructions
Favorite Song On-Air Alert List Empty
23-009-21
Service Bulletin/Repair Instructions
Red Chrysler Inlay In The Rear Liftgate Wing Badge Lifting Off This bulletin involves inspecting the red Chrysler inlay in the wing badge on the rear liftgate and replacing the emblem if necessary. The customer may notice the following: The red Chrysler inlay in the wing badge on the rear liftgate is peeling or lifting off.
2300921
Service Bulletin/Repair Instructions
Red Chrysler Inlay In The Rear Liftgate Wing Badge Lifting Off This bulletin involves inspecting the red Chrysler inlay in the wing badge on the rear liftgate and replacing the emblem if necessary. The customer may notice the following: The red Chrysler inlay in the wing badge on the rear liftgate is peeling or lifting off.
S2108000038
Service Bulletin/Repair Instructions
Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative
S2108000044
Service Bulletin/Repair Instructions
Display Flickering
S2123000008
Service Bulletin/Repair Instructions
B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
08-018-21
Service Bulletin/Repair Instructions
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
S2123000007
Service Bulletin/Repair Instructions
Sliding Door Contacts Quarter Window Trim Molding
08-015-21
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
S2108000026
Service Bulletin/Repair Instructions
Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose
23-004-21
Service Bulletin/Repair Instructions
Third Row Sunshade Will Not Close This bulletin involves separating the third row sunroof sunshade leading edge from urethane and checking the sunroof glass and roof panel for excess urethane. The customer may describe the following:Third row sunroof sunshade will not close, or is stuck in the open position.This condition is caused from excess urethane, bonding the sunshade edge to the sunroof glass.
9004342
Service Bulletin/Repair Instructions
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
S1908000083 Rev.
Service Bulletin/Repair Instructions
Check Engine Light Illuminated, Stop Start Function Inoperative
9004290
Service Bulletin/Repair Instructions
WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector please contact Bryon Matthews at 810 569-7452 to set up part return for analysis. If no response in 15 minutes, proceed with repair. Order connector repair kit 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement. The PN depends on the content of the vehicle.)
09-013-20 REV. A
Service Bulletin/Repair Instructions
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.
09-013-20
Service Bulletin/Repair Instructions
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Rough running engine.
S2008000182 Rev.
Service Bulletin/Repair Instructions
Driver Or Passenger Power Windows Do Not Go Up Or Down
9004334
Service Bulletin/Repair Instructions
Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
S2008000189
Service Bulletin/Repair Instructions
Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured
S2023000042
Service Bulletin/Repair Instructions
Wind Noise From Upper Corners Of Sliding Doors
S2008000172
Service Bulletin/Repair Instructions
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
08-089-20 REV. A
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
08-090-20 REV. A
Service Bulletin/Repair Instructions
Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along withthis EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
0808920REVA
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
0809020REVA
Service Bulletin/Repair Instructions
Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along withthis EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
18-093-20 REV. A
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along withthis PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
1809320REVA
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along withthis PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
S2008000167
Service Bulletin/Repair Instructions
Express Window Auto Up Feature Does Not Operate
S2008000166
Service Bulletin/Repair Instructions
Rear Seat Entertainment Monitor Inoperative
31-002-20
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
3100220
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
09-012-20
Service Bulletin/Repair Instructions
Engine Ticking Noise This bulletin involves replacing the bank 1 exhaust cam phaser, phaser actuator and Oil Control Valve (OCV). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P000A - Bank 1 Camshaft 1 Position Slow Response. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0300 - Multiple Cylinder Misfire. P105C - Intake Valve Stuck In Low Lift Position. Customers may also experience one or more of the following:Engine ticking noise. Reduced level of engine performance.
0901220
Service Bulletin/Repair Instructions
Engine Ticking Noise This bulletin involves replacing the bank 1 exhaust cam phaser, phaser actuator and Oil Control Valve (OCV). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P000A - Bank 1 Camshaft 1 Position Slow Response. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0300 - Multiple Cylinder Misfire. P105C - Intake Valve Stuck In Low Lift Position. Customers may also experience one or more of the following:Engine ticking noise. Reduced level of engine performance.
08-089-20
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
08-090-20
Service Bulletin/Repair Instructions
Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
0808920
Service Bulletin/Repair Instructions
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
0809020
Service Bulletin/Repair Instructions
Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
18-093-20
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
1809320
Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
S2008000147 Rev.
Service Bulletin/Repair Instructions
Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active
S2008000147RevA
Service Bulletin/Repair Instructions
Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active
S2008000147
Service Bulletin/Repair Instructions
Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active
S2008000148
Service Bulletin/Repair Instructions
Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module
S2008000143
Service Bulletin/Repair Instructions
AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location
S2008000141
Service Bulletin/Repair Instructions
Navigation Shows Incorrect Location
9004297
Service Bulletin/Repair Instructions
SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be analyzed to determine failure mode.
S2008000130
Service Bulletin/Repair Instructions
Radio UConnect GPS Based Trip Computer Missing
9003637
Service Bulletin/Repair Instructions
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
08-075-20
Service Bulletin/Repair Instructions
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
0807520
Service Bulletin/Repair Instructions
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
67567
Service Bulletin/Repair Instructions
Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
S2021000004
Service Bulletin/Repair Instructions
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
17-001-20
Service Bulletin/Repair Instructions
Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
1700120
Service Bulletin/Repair Instructions
Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
21-043-20
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.
2104320
Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.
S2008000094
Service Bulletin/Repair Instructions
Uconnect Market Place APP Fatal Error Message
S2008000095
Service Bulletin/Repair Instructions
Service Shifter Is Displayed In the EVIC
S2005000005
Service Bulletin/Repair Instructions
EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00.
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
S2008000075
Service Bulletin/Repair Instructions
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
S1908000210
Service Bulletin/Repair Instructions
Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
S2018000008
Service Bulletin/Repair Instructions
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
S2008000089
Service Bulletin/Repair Instructions
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
S19080000047
Service Bulletin/Repair Instructions
Volume Uncontrollable Or Stuck On High
S1908000047
Service Bulletin/Repair Instructions
Volume Uncontrollable Or Stuck On High
S1908000170
Service Bulletin/Repair Instructions
Radio Screen Black At Vehicle Startup After A Sleep Cycle
S1908000174
Service Bulletin/Repair Instructions
Radio Screen Black At Vehicle Startup After A Sleep Cycle
08-062-20
Service Bulletin/Repair Instructions
Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. The customer may report an abnormal noise from the front or rear of the vehicle when stopped, or when accelerating at speeds below 40 kph (25 mph) (in drive) and speeds below 11 kph (7 mph) (in reverse).
S2008000077
Service Bulletin/Repair Instructions
VP2R Radio Clock Not Keeping Time
S2023000030
Service Bulletin/Repair Instructions
Squeak Noise Opening Or Closing Front Door
S1909000002
Service Bulletin/Repair Instructions
Customer complaint may include an overfilled engine crankcase after an oil change.
S2008000073
Service Bulletin/Repair Instructions
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
S2008000066
Service Bulletin/Repair Instructions
LED Front Fog Lamps Flicker, Intermittently Illuminate, Operate Dimly Or Not Illuminating
9004257
Service Bulletin/Repair Instructions
FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
S2008000059
Service Bulletin/Repair Instructions
Error Code 20 Message On the Radio Screen
S2008000060
Service Bulletin/Repair Instructions
Radio Issues With iPhone 11
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
9004244
Service Bulletin/Repair Instructions
COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
S2008000045
Service Bulletin/Repair Instructions
Apps Or Icons Grayed Out
S1808000175
Service Bulletin/Repair Instructions
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
S1908000208
Service Bulletin/Repair Instructions
Satellite Radio Inoperative Radio Has Code B156B-13.
19-001-20
Service Bulletin/Repair Instructions
Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.
S2023000015
Service Bulletin/Repair Instructions
Power Sliding Door Window Will Not Power Closed
9003644
Service Bulletin/Repair Instructions
BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
9004223
Service Bulletin/Repair Instructions
BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover by trimming 3mm of rubber on left side & bottom. ?WK ? Jeep Grand Cherokee ?WD ? Dodge Durango WK/WD NOTE:A vent kit is being created now and will replace the existing tube with a longer one and add an elbow to it for routing (availability is TBD).
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
S1805000006
Service Bulletin/Repair Instructions
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
08-124-19
Service Bulletin/Repair Instructions
Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9004155
Service Bulletin/Repair Instructions
ARMREST, Front Seat For concern of front seat armrest cannot be adjusted to different positions by pressing on the button and/or is not retaining desired position on 2020 RU, please contact Christian Sanchez at (248) 550-4933 or christian.sanchez@fcagroup.com If no response in 15 minutes, proceed with repair.
9004150
Service Bulletin/Repair Instructions
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
04-001-19
Service Bulletin/Repair Instructions
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
23-012-16
Service Bulletin/Repair Instructions
Magnesium Inner Liftgate Repair And Appearance Characteristics
2301216
Service Bulletin/Repair Instructions
Magnesium Inner Liftgate Repair And Appearance Characteristics
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.