114505
Service Bulletin/Repair Instructions
COMPRESSOR - AIR CONDITIONING
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
114505
COMPRESSOR - AIR CONDITIONING
114507
COMPRESSOR - AIR CONDITIONING
9100900
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
OTHERDOC_181
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay s ustomers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selctiontability & connectivity- Distorted/glitchy display prior to start‑up animation- Text ap
9100895
ACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB 08-010-26 and TSB 08-066-26. This update will eliminate the false occurrence of the DTCs below: C10EA-00 - Left Park Brake Actuator C10EB-00 - Right Park Brake Actuator C10EC-00 - Park Brake Actuator Correlation
S2623000008
Cruise Control Shuts Off Without Driver Input. Vehicle Has Electronic Stability Control (ESC) Lamp On. C0042 Brake Pedal Position Diagnostic Trouble Codes (DTCs)
S2623000016 REV.A
Lift Gate Latch And Glass Replacement / Servicing.
114282
***Recall Completion Prior to Sale of Vehicle***
114283
***Recall Completion Prior to Sale of Vehicle***
32D Combo
EMISSION RECALL NORTH AMERICA Catalytic Converter Incorrect Reference: 32D The right catalytic converter on 10 of the above vehicles may have been built with a with nonfunctional ceramic lattice (brick). This causes a DTC (Diagnostic Trouble Code) to trigger and an MIL (Malfunction Indicator Light) to set. These catalytic converters are non-functional and incapable of reducing/removing pollutants from the exhaust.
9100883
Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.
113846
WIRING – DASH
113847
WIRING – DASH
9100865
Radio "ETMR1H for 26MY and 27MY RU Pacifica, Voyager and Grand Caravan a recurring failure mode is to display a black screen or a blank center screen when using the submenus. This black screen may occur when preparing the RU for pre-delivery. Please do not replace the radio. The solution is to reset the radio and retry the submenus to assure that the issue is resolved. If the issue resolution is not in place, it is recommended that a hard reset be done for the ETMR1H. The hard reset can be done by disconnection of the radio completely and reconnecting. Another way is to completely disconnect the positive battery terminal such that the radio is completely without power and reconnecting. Once again, please do not remove and replace the radio with the failure mode of a black or blank screen. Current SW U42.13 is the production level SW for the ETMR1H and will be updated in the next few months."
113550
EVAPORATOR - AIR CONDITIONING
113551
EVAPORATOR - AIR CONDITIONING
08-250-26 REV. B
Instrument Panel Cluster (IPC) Configuration Customers may experience one or more of the following: SYMPTOM: ● Speed limit warning chimes while driving. ● IPC display message speed warning exceeded. ● Speed limit appears on US IPC. Fig. 1 This bulletin involves inspecting and possibly reprogramming the IPC configuration.
08-250-26 REV. A
Instrument Panel Cluster (IPC) Configuration Customers may experience one or more of the following: SYMPTOM: ● Speed limit warning chimes while driving. ● IPC display message speed warning exceeded. ● Speed limit appears on US IPC. Fig. 1 This bulletin involves inspecting and possibly reprogramming the IPC configuration.
9100860
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
113280
HOSE AND TUBE - EGR COOLANT
9100803 Rev 3
Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.
9100833 REV1
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S2508000025 REV. B
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
08-255-26
Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1.
07-003-26
Coolant Leak at Right Rear of Vehicle Customers may comment on one or more of the following: SYMPTOM: ● "Engine Overheat" message is displayed on the Instrument Panel Cluster (IPC). ● Coolant is leaking from the right rear of the vehicle. This bulletin involves inspecting for the presence of a coolant leak at one or both rear heater core coolant hoses, and if found leaking, properly secure one or both of the heater core cooler hoses to the rear heater core
9100803 Rev 1
1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.
S2523000057 REV.A
1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
08-250-26
Instrument Panel Cluster (IPC) Configuration Customers may experience one or more of the following: ● Speed limit warning chimes while driving. ● IPC display message speed warning exceeded. ● Speed limit appears on US IPC. Fig. 1 This bulletin involves reprogramming the IPC configuration.
S2208000045 REV.D
Backup Camera Poor Image Quality Inspection
S2508000025 REV.A
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2607000005
Vehicle Leaking Coolant Or Overheating
S2623000046
Calibration Requirements For The Power Sliding Door Module (PSDM).
9100850
When dealers search for WD (68530334AA) or RU (68227397AH) analog rear view camara part number for a repair/replacement part, we want to notify them to review Star Online S2208000045 before replacing cameras for poor image quality (fuzzy, blurry, pixelated) to ensure camera replacement is warranted / justified. This SOL provides a process for evaluating if the camera's image quality is within a typical range.
S2623000041 REV.A
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
112845
WIRING – INJECTOR
S2508000052 REV.B
Service Shifter Message on the Cluster and Shifter Unable to move Out of Park
112884
CENTER STACK - VEHICLE FEATURE CONTROLS
9100833
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
S268A000014
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
112856
HEATER - ELECTRIC COOLANT
112857
HEATER - ELECTRIC COOLANT
S1623000028 Rev. K
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
9100835
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S1623000028 REV.J
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000040
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000041
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
S1623000028 REV.I
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S2623000034
Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.
28D Combo
CUSTOMER SATISFACTION NOTIFICATION 28D NORTH AMERICA Incompatible Spare Tire
08-208-26 REV. A
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
111833
SENSOR – KNOCK
111834
SENSOR – KNOCK
S2608000020 REV.A
Speed Limit Warning Chimes While Driving, Cluster Message Speed Warning Exceeded, Circled Speed Limit Appears on Cluster
08-208-26
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
111702
SWITCH - LIFTGATE
S2607000004
P0480-COOLING FAN 1 CONTROL CIRCUIT (VARIABLE SPEED FAN)
08-207-26
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
112025
D-22-14 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
112027
ID-23-04 Rev. E wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
9100810
Issue : 26MY RU - Speed Limit Warning Chimes While Driving, Cluster Message Speed Warning Exceeded, Circled Speed Limit Appears on Cluster. Cluster issue if misdiagnosed can lead to unnecessary IPC replacement. Tech Tip: Speed warning selection (circled speed) option may appear without an owner selecting the option. This option was not an option available for US vehicles. This option can be turned off by using the wiTECH scan tool, select the Body Control Module (BCM)>Misc. Functions>Cluster Speed Limit Reset. Refer SOL S2608000020 published
08-188-26
Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: ● Left power sliding door inoperable. ● Right power sliding door inoperable. NOTE: Doors will open manually This bulletin involves reprogramming the PDSMs with the latest available software
S2608000020
Speed Limit Warning Chimes While Driving, Cluster Message Speed Warning Exceeded, Circled Speed Limit Appears on Cluster
S2308000034 REV.B
No Wireless Charging Or Slow Wireless Charging
9100803
1) If the fog lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.
S2523000003 REV.A
Door Latch, Handle And Ajar Additional Service Information.
111405
COVER - CYLINDER HEAD
111406
COVER - CYLINDER HEAD
S2623000021
The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not Function.
S1623000028 REV.H
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
WICKB0049073RevA
F-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev. A)
S2623000017
Hood Ajar Message On Cluster.
S268A000011
Radio Remains On After Ignition Off
08-134-26
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code (DTC) present: SYMPTOM: ● B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: ● Operational questions regarding the usage of the HomeLink® UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S2623000015
The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.
S2623000016
Lift Gate Latch And Glass Replacement / Servicing.
18-044-26
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
S2602000002
Creaking/Groaning Noise Coming from The Front End
S2208000045 REV.C
Backup Camera Poor Image Quality Inspection
9100784
Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.
S2608000010
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
110603
SPEAKER - NONE
110604
SPEAKER - NONE
S2509000011 REV.A
Engine Oil is Red in Color
03D Campaign
Fleet Campaign Parts Ordering Process (03D)
110447
WATER PUMP
110448
WATER PUMP
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
S268A000008
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19 or B1570-93
S2623000007
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
9100591 Rev 1
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at 1-800-355-3515 for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
08-066-26
Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C151D-00 - Tire Pressure Sensor Location Undetermined. ● C10EA-00 - Left Park Brake Actuator. ● C10EB-00 - Right Park Brake Actuator. ● C10EC-00 - Park Brake Actuator Correlation. Customers may also comment on one or more of the following: ● The vehicle will not shift out of Park. ● Electronic Parking Brake (EPB) is not responding and not allowing the driver to release EPB. ● The Service TPM System message may display on the cluster after a tire rotation. NOTE: The vehicle will not automatically relearn tire locations and the process will have to be manually performed by a dealer technician. This bulletin involves reprogramming the ABS module with the latest available software.
S268A000006
Hands-Free Voice Concerns Including No Voice Pickup, Muffled Audio, Distortion, or Intermittent Microphone Operation
S2623000006
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
9100762
This MY26 part number is not available for service, program was canceled. Order PN: 68594990AE Reference - Global Bulletin System - Action Bulletin 320767-02 is Published: AB: RU Chrysler Pacifica Action Bulletin - Cancellation of PHEV for 26MY and beyond
109997
ACTUATOR - TRANSFER CASE
S2523000089 REV.A
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
109724
Water Pump & Chain Case Cover
109727
Water Pump & Chain Case Cover
08-012-26
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
S2623000003
Heated Seat Inoperative.
S2509000011
Engine Oil is Red in Color
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
9100735
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
108946
EVAPORATOR - AIR CONDITIONING
108947
EVAPORATOR - AIR CONDITIONING
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108754
AIR BAG-SIDE CURTAIN
108755
AIR BAG-SIDE CURTAIN
S258A000021
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
S2308000034 REV.A
No Wireless Charging Or Slow Wireless Charging
108458
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
108461
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
S2508000102
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
08-349-25
Radio USB Software Update to U40.20 The customer may comment on one or more of the following: ● Compass is not working. ● Navigation screen intermittently freezes. ● Black bar appears over the media screen as if the radio is in night mode (Rearview Camera (RVC) Functions Normally) This bulletin involves inspecting the software level and updating the software to U40.20.
S2509000009
Engine Oil Leak
S2508000091
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
105646
MODULE - STEERING CONTROL & COLUMN
9100670
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
S2519000008 REV.A
Noise From Front End While Steering Or Turning The Steering Wheel.
S2218000003 REV.B
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
107211
HOSE AND TUBE - EGR COOLANT
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
OTHERDOC_145
Global Telematics Box Module Over The Air Update from 5.63 to 5.65 TBM2.0 Software Version (FOTA) This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ].
9100658
Technician Observation: Do not replace Door Control Modules (PDM/DMRL/DMRR) or Latches if any of these DTCs show up as stored/lamp off and clear DTCs. DTC 0x980512 (B1805-12) Passenger Door Lock/Unlock Switch-Circuit Short to Ground DMRL/DMRR: DTC 0xA5662A (B2566-2A) Pawl Switch - Signal Stuck DTC 0xA5652A (B2565-2A) - Primary Ajar Switch Stuck DTC 0xA50007 (B2500-07) Power Sliding Door Latch-Mechanical Failures No impact to customer. Known stored or active faults where no functional effects are observed due these DTCs. But Continue with Normal diagnostics if any functional issues observed (or) If there are other active DTCs logged.
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
OTHERDOC_143
Radio Over The Air Update from U31.42(F) to U40.C R1H Software Version (FOTA) Customers may experience one or more of the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen still operational. - CarPlay and Android Auto stability issues. - Text cut-off in different menus or pop-up messages - Voice Recognition not working for specific voice commands
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
9100649
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
9100635
2025MY Tire Inflator Kit unable to install on Select and Limited vehicles. Requesting dealers to order inflator kit install strap from Mopar (PN68563446AA) to install the kit under second row load floor. Do not replace quarter panel as a solution to this issue
9100636
The dealer is unable to secure the tire inflator pump in the rear left quarter trim. Dealers need to order Mopar service kit (PN 68563446AA) to stow the inflator under 2nd row load floor. Requesting dealers to not replace the spare tire cover with canceled part 1/4 trim storage cover (5RM05DX9AH)
23-006-25 REV. B
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.