Vehicle report

2010 CHRYSLER TOWN AND COUNTRY

Service bulletins

73 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

108463

Service Bulletin/Repair Instructions

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

108464

Service Bulletin/Repair Instructions

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

9004509

Service Bulletin/Repair Instructions

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

Y22 Combo Rev1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y22 Driver Airbag Emblem

Y22 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification Y22 Driver Airbag Emblem

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

72301

Service Bulletin/Repair Instructions

SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions

71063

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT) (Rev. A)

2303020

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

9004300

Service Bulletin/Repair Instructions

Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.

S1121000006 Rev.

Service Bulletin/Repair Instructions

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

S1121000006RevA

Service Bulletin/Repair Instructions

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

TS-WI-0290

Service Bulletin/Repair Instructions

Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance

9003681

Service Bulletin/Repair Instructions

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

9003687

Service Bulletin/Repair Instructions

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

23027

Service Bulletin/Repair Instructions

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.

23104

Service Bulletin/Repair Instructions

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

23137

Service Bulletin/Repair Instructions

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

20244

Service Bulletin/Repair Instructions

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.

Volume 2, Issue

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Updates from Warranty Operations

22867

Service Bulletin/Repair Instructions

Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

22892

Service Bulletin/Repair Instructions

Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

22958

Service Bulletin/Repair Instructions

1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

20616

Service Bulletin/Repair Instructions

P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.

SB-1234

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

R4880213A$

Service Bulletin/Repair Instructions

SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT. THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. THIS IS PARTICULARLY TRUE IF HUB AND BEARING IS ALSO BEING REPLACED

68018095A

Service Bulletin/Repair Instructions

HVAC Distribution Housing

RL108213A$

Service Bulletin/Repair Instructions

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

R2108213A$

Service Bulletin/Repair Instructions

W5A580 (NAG1) Valve Body - complete

18-054-15

Service Bulletin/Repair Instructions

Mil Illumination: P2453,P2454,P2455 or P2463 Active or Stored This bulletin involves determining if the Differential Pressure Sensor and its Connector require repair. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P2453 - Diesel Particulate Filter Differential Pressure Sensor Circuit Performance ? P2454 - Diesel Particulate Filter Differential Pressure Sensor Circuit Low ? P2455 - Diesel Particulate Filter Differential Pressure Sensor Circuit High ? P2463 - Diesel Particulate Filter - Soot Accumulation

9002887

Service Bulletin/Repair Instructions

Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.

08-001-15

Service Bulletin/Repair Instructions

L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition Key (FOBIK), may not fully seat in the ?ON? position. If not fully seated, under certain operating conditions (for example bumpy roads) the FOBIK could inadvertently move to the ?Accessory? mode. This could cause unintended engine shut off and the passive restraint systems, including the airbags to shut off. This could increase the risk of a crash under certain driving conditions and increase the risk of occupant injury during a crash. Chrysler intends to repair the vehicle free of charge (parts and labor). However, the part required to provide a permanent remedy for this condition is currently not available. NOTE: Chrysler is making every effort to provide the part as quickly as possible.

08-046-14 REV. B

Service Bulletin/Repair Instructions

Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25.

08-046-14REV.B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

0804614

Service Bulletin/Repair Instructions

Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25.

0804614REVB

Service Bulletin/Repair Instructions

Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25.

23-024-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

23-014-14

Service Bulletin/Repair Instructions

Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date, involves either installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body when the sliding door is opened. The customer may experience a door trim panel contacting the quarter panel on either side when opening either of the sliding doors.

0804614-1

Service Bulletin/Repair Instructions

Power Window-Vent Switch - Interim CSN Repair

08-042-14

Service Bulletin/Repair Instructions

Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.

9001645

Service Bulletin/Repair Instructions

Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold tuning valve (MTV) fault (P1005 / P2077 / P2078). Instead follow the service procedure to investigate P codes associated with diagnosis of the SRV or MTV, then cycle the actuator using a diagnostic tool and verify that the PWM output is 50 (+ 2%) de-energized and 80 (+ 2 %) energized. If no problems observed, then idle the vehicle and verify the correct PWM output (50 + 2% PWM). Replace the actuator if you do not get the desired output. Issue 2~ If the SRV actuator or intake manifold is being replaced for a P1004 Short Runner Valve Performance fault code and the vehicle was built prior to 2/5/07 , technicians must complete the module reflash and verification test per TSB 18-003-07 REV. A to ensure the parts need to be replaced. Please reference TSB 18-003-07 REV. A for specific details on the procedure.

9002385

Service Bulletin/Repair Instructions

Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE condition, please perform the following procedure:~ 1. Cycle the sliding door to open, then close and inspect the upper track for hinge trim line contact to stud head contact.~ 2. Adjust the upper hinge accordingly to provide adequate clearance from the trim line to the stud heads in the track. See the Service Manual for hinge torque specification.~ 3. Apply a pea size amount of Krytox Lube (Service Part Number 05019060AA) to the upper and lower track at locations.

08-031-13

Service Bulletin/Repair Instructions

Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. The distortion may occurs when playing certain media with a lot of high frequency content. The equalization doesn't have a settings for rear AUX mode and defaulted to the AM mode. The AM mode equalization has a boost for high frequencies. This increase boost can cause the Amp to distort the sound.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

09-001-13

Service Bulletin/Repair Instructions

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

23-012-12REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

D-11-44

Service Bulletin/Repair Instructions

THIS TSB CONTAINS OWNER LETTER. SEE DOCUMENT SEARCH BUTTON BELOW: 2008-2010 MY MINIVANS EXTENDED WARRANTY BULLETIN INFORMATION REGARDING FRONT WHEEL BEARINGS. *LJ

D-11-52

Service Bulletin/Repair Instructions

MY CHRYSLER 2009-2011, DODGE CARAVAN: BULLETIN INFORMATION REGARDING FRONT BRAKE COMPONENTS (ROTORS AND PADS) EXTENDED WARRANTY FOR CERTAIN VEHICLES. *LJ

SB-02-003-11

Service Bulletin/Repair Instructions

CHRYSLER/DODGE: THE FRONT WHEEL BEARINGS IS HUMMING OR GROWLING. REMOVE AND REPLACE BOTH FRONT WHEEL BEARINGS, IF NECESSARY. *PE

SB-08-045-11

Service Bulletin/Repair Instructions

CHRYSLER: THE POWER SLIDING DOOR FAILS, INTERMITTENTLY, TO CLOSE. *PE

23-009-11

Service Bulletin/Repair Instructions

CHRYSLER GROUP: WHEN THE SLIDING DOOR IS FULLY OPEN AND IS BEING CLOSED THE DOOR MAY BIND. 2009-2010 TOWN & COUNTRY. *RM

SB-21-008-10

Service Bulletin/Repair Instructions

CHRYSLER/DODGE/JEEP: TRANSFER GEAR BEARING NOISE. A HIGH PITCH NOISE OR GROWL COMING FROM THE LEFT SIDE OF THE VEHICLE.. APPLIES TO VEHICLES EQUIPPED WITH 62TE AUTOMATIC TRANSMISSION (SALES CODE DG2) BUILT 1/1/10-7/28/10. *PE

SB-08-021-10

Service Bulletin/Repair Instructions

CHRYSLER/DODGE: POWER SLIDING DOORS INOPERATIVE. THIS INVOLVES FLASH REPROGRAMMING THE POWER SLIDING DOOR MODULE REAR LEFT AND/OR RIGHT (DMRL/DMRR) WITH NEW SOFTWARE. POWER SLIDING DOORS WILL NOT OPEN FROM ANY OF THE SWITCHES. DOORS WILL WORK IN THE MANUAL MODE. *PE UPDATED 11/29/10. *PE

SB-23-014-10

Service Bulletin/Repair Instructions

CHRYSLER: SLIDING DOOR WILL NOT LATCH IN THE FULL OPEN POSITION. INVOLVES INSPECTING THE RIGHT AND/OR LEFT SLIDING DOOR OPERATION AND IF NECESSARY ADJUSTING THE SLIDING DOOR LATCH POSITION. APPLIES TO VEHICLES BUILT BEFORE 4/30/10. *PE

TSB-23-005-10

Service Bulletin/Repair Instructions

CHRYSLER/DODGE: POWER SLIDING DOOR WILL NOT POWER OPEN. THE POWER SLIDING DOOR OF THE RIGHT AND/OR LEFT SIDE NOT OPENING WHEN USING THE INTERIOR OR EXTERIOR HANDLES OR INTERIOR B PILLAR BUTTON FROM FULL CLOSED POSITION BUT WORKS WITH REMOTE KEYLESS ENTRY AND THE FRONT ROW OVERHEAD CONSOLE BUTTONS. *PE

SB-05-001-10

Service Bulletin/Repair Instructions

CHRYSLER/DODGE: ETC LIGHT ILLUMINATED OR DIAGNOSTIC TROUBLE CODE P2122 AND/OR P2127 SET. THIS BULLETIN INVOLVES DISCONNECTING THE WIRE HARNESS CLIP NEAR THE ETC SENSOR. SOME CUSTOMERS MAY EXPERIENCE AN ETC LIGHT ILLUMINATION. UPON FURTHER INSPECTION THE DTC'S P2122-ACCELERATOR PEDAL POSITION SENSOR 1 CIRCUIT LOW AND/OR P2127-ACCELERATOR PEDAL POSITION SENSOR 2 CIRCUIT LOW HAVE BEEN SET. THIS CONDITION COULD BE CAUSED BY THE WIRING TO THE APP SENSOR BEING HELD TOO TIGHT, CAUSING THE WIRING TO BECOME LOOSE RESULTING IN THE ETC LIGHT ILLUMINATION. MODELS TOWN AND COUNTRY/GRAND CARAVAN. *PE

RT-10-007

Service Bulletin/Repair Instructions

DODGE: ETC LIGHT ILLUMINATED OR DIAGNOSTIC TROUBLE CODE P2122 AND/OR P2127 SET. VEHICLES EQUIPPED WITH POWER ADJUSTING PEDALS OR POWER ADJUSTING PEDALS WITH MEMORY (SALES CODE XPP OR XAM) MAY HAVE BEEN BUILT WITH THE WIRING TO THE APP SENSOR BEING HELD TOO TIGHT. MODELS GRAND CARAVAN/TOWN AND COUNTRY. *PE

SB-19-001-10

Service Bulletin/Repair Instructions

CHRYSLER: POWER STEERING RETURN LINES. INVOLVES INSPECTING AND IF NECESSARY REMOVING AND REPLACING THE GEAR TO COOLER POWER STEERING RETURN HOSE WITH A KEVLAR BRAIDED RETURN HOSE. MAY EXPERIENCE LEAKS IN POWER STEERING RETURN LINE, AT COLD START UP IN TEMPERATURES BELOW-40%C (-40%F) AND INCREASED STEERING EFFORTS OR NOISY POWER STEERING PUMP. *PE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.