108463
Service Bulletin/Repair Instructions
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
Vehicle report
2016 CHRYSLER TOWN AND COUNTRY
Service bulletins
161 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
108464
Service Bulletin/Repair Instructions
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
23-001-25
Service Bulletin/Repair Instructions
Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or unlocked. This bulletin involves replacing either one or both of the sliding door lock actuators (as required).
9100456
Service Bulletin/Repair Instructions
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
S1408000384
Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
S2307000002
Service Bulletin/Repair Instructions
Suspected engine coolant leak.
93023
Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93005
Service Bulletin/Repair Instructions
Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
93019
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
9100196
Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
92181
Service Bulletin/Repair Instructions
Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
92186
Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
0700723
Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant
1804823
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9003357A
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357a
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
9003357
Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
3100123
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
31-002-22
Service Bulletin/Repair Instructions
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
88094
Service Bulletin/Repair Instructions
Warranty Bulletin D-22-17 2017?2023 (Current) Chrysler Pacifica (RU) and 2013?2016 Chrysler Town & Country/2013?2020 Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim
3100122
Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
9004206
Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
S2209000004
Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
9004509
Service Bulletin/Repair Instructions
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
23-036-21 REV. A
Service Bulletin/Repair Instructions
Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe one or more of the following:Either one or both of the sliding door locks do not function. The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door.The doors can still be manually locked or unlocked.
23-036-21
Service Bulletin/Repair Instructions
Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe one or more of the following:Either one or both of the sliding door locks do not function. The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. The doors can still be manually locked or unlocked.
78996
Service Bulletin/Repair Instructions
Warranty Bulletin D-21-15 (X98) Driver and Passenger Sliding Door Power Lock Actuators - 2015 - 2017 Dodge Grand Caravan (RT) and 2015 - 2016 Chrysler Town & Country (RT)
S2108000163
Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
9004330
Service Bulletin/Repair Instructions
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
9004386
Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S1809000007
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007 Rev.
Service Bulletin/Repair Instructions
Customer Complaint May Include Engine Oil Leak Or Consumption
S2121000007
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P076A ? SC Solenoid Circuit, Set.
S1608000226
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S2008000113
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S2008000113 Rev.
Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S16080002261
Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
3100121
Service Bulletin/Repair Instructions
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
9004009
Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
S2121000005
Service Bulletin/Repair Instructions
62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
71060
Service Bulletin/Repair Instructions
Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)
2303020
Service Bulletin/Repair Instructions
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
S1908000028 Rev.
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
S1908000102
Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings
9004300
Service Bulletin/Repair Instructions
Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.
S1121000006 Rev.
Service Bulletin/Repair Instructions
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Service Bulletin/Repair Instructions
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S2008000093
Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation
23-017-20
Service Bulletin/Repair Instructions
Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one or both of the sliding door locks do not function and/or emit a loud buzzing noise during lock/unlock operation.
2301720
Service Bulletin/Repair Instructions
Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one or both of the sliding door locks do not function and/or emit a loud buzzing noise during lock/unlock operation.
S2008000081
Service Bulletin/Repair Instructions
Cruise Control Inoperative.
23-015-20
Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19
08-049-20
Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-20
Service Bulletin/Repair Instructions
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Service Bulletin/Repair Instructions
Hands On Steering Wheel Message In EVIC
S1508000480
Service Bulletin/Repair Instructions
Speed Control Operates Intermittently
S2008000013
Service Bulletin/Repair Instructions
Key Programming, Security Pin Request, Pin Invalid
9004220
Service Bulletin/Repair Instructions
CABLE, Gearshift Control Prior to replacing this component, please contact FCA Redacted Content. If there is no response in 15 minutes, continue with repair.
9004022
Service Bulletin/Repair Instructions
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
31-003-19
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-19
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-005-19
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-006-19
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100519
Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
18-089-19
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1808919
Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
TS-WI-0523
Service Bulletin/Repair Instructions
Service bulletin to be sent to dealers with instructions to replace the fuel pump
9003220
Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
TS-WI-0290
Service Bulletin/Repair Instructions
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
9003735
Service Bulletin/Repair Instructions
Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
9003665
Service Bulletin/Repair Instructions
Fuel Tank and Fuel Evap System Components 1) For JK MIL On ? P0441: Before replacing this part due to fault code P0441, check for restriction due to plastic over-flash in the Purge Hose Port of the Intake Manifold. If there is flash in the Purge Hose Port of the Intake Manifold and the vehicle is 2016 MY then replace the Intake Manifold and send to QEC. Otherwise, remove the flash with a 5/32? drill bit and clean the Intake Manifold of any flash debris. If the fault code P0441 continues after repairing the Intake Manifold, then send Freeze Frame data of P0441 to Michael.Ade@FCAgroup.com and contact Sylvia Lopez at cell number (248) 520-9734. If you don`t receive response within 15 minutes, please continue with the normal repair procedure. 2) For RT MIL On ? P0456: If ESIM needs to be replaced for fault code P0456, check the Vapor Line, Fresh Air Filter and the Black Frame Rail Blocker for water ingestion. If water ingestion is found, then replace the ESIM part number 04861962AB and the Jumper, Vent Recirculation Tube part number 04721757AI. Please contact Release Engineer Alfredo Salituro @ 213-700-5359 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.
9003790
Service Bulletin/Repair Instructions
Valve Cover and Gasket, Left and Right Pertains to vehicles equipped with a 3.6L V6 V.V.T. Engine only: Oil leaking from the valve cover onto the O2 sensor causing faults codes P0140, P2096, P0137, P0157. Need to verify the leak source and cause (gasket pinched, out of position, rolled, or cut). Please call one of the individuals below before proceeding with the repair. Also, if possible take a picture and send it to the emails listed below. First: Scott Knaggs - Cell (313) 363-6937 scott.knaggs@facgroup.com Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair.
9003681
Service Bulletin/Repair Instructions
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003756
Service Bulletin/Repair Instructions
Rain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose (Sensor must get a voltage from 9V to 16V) 2. Functional Checks Rain--> Steering column switch is in auto mode (sensor is active) it is necessary to splash water on the sensitive surface of the sensor to trigger wipes. check the same for different sensitivities When the rain sensitivity is increased (for example from level 0 to level 1), as an acknowledgement a single wipe is seen. (This is not a phantom wipe) and this single wipe is not seen when the rain sensitivity is decreased (from higher level to lower level) Light--> Steering column switch is in auto mode (sensor is active) block the light coming on the sensor from outside of the vehicle (use a opaque object), the head lamps should be activated 3. If the sensor seems functional, it is ideal to remove the silicon gel pad from the sensor, replace it with the new silicon gel pad instead of replacing the whole sensor. When servicing the LRSM please replace the silicon gel pad with a new silicon gel pad (PN 68224945AA) instead of replacing the whole sensor.
9003747
Service Bulletin/Repair Instructions
Load Floor Cover Assembly For bent or damaged hinges, MOPAR now offers a Hinge Kit separate from load floor. Kit number is 68306694AA and can be used for all load floor hinges.
9003413
Service Bulletin/Repair Instructions
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
9003109
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
02-006-17
Service Bulletin/Repair Instructions
Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.
9003696
Service Bulletin/Repair Instructions
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
9003694
Service Bulletin/Repair Instructions
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
9003687
Service Bulletin/Repair Instructions
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9002718
Service Bulletin/Repair Instructions
Hands Free Module - Convergence Telematics Module (CTM) Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
9003231
Service Bulletin/Repair Instructions
RHB/RBZ Radio For JK, MK, and RT ONLY: RHB/RBZ radio that supports Bluetooth and Hands- Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE
9003640
Service Bulletin/Repair Instructions
Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repair. Please return parts back to FCA Engineering if ESM is deemed non-functional after performing this TechTip
OP-W-0423
Service Bulletin/Repair Instructions
OEM TORQUE SPECIFICATIONS FOR THE STEERING SHAFT HAVE BEEN IDENTIFIED AND ARE NOW BEING USED IN THE INSTALLATION OF THE VMI STEERING EXTENSION. THIS SB NOTIFIES THE TECHNICIANS TO ENSURE THE TORQUE SPECIFICATIONS FOR THE STEERING EXTENSION HAVE BEEN COMPLIED WITH AT THE FACTORY. THIS WILL BRING THE VAN INTO CONFORMANCE WITH VMI UPDATED PROCESSES
05152029
Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
18-069-16REV
Service Bulletin/Repair Instructions
PCM replacement.
05091960A$
Service Bulletin/Repair Instructions
Hands Free Module - CTM ? Peiker Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
23027
Service Bulletin/Repair Instructions
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
23104
Service Bulletin/Repair Instructions
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
23137
Service Bulletin/Repair Instructions
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
20244
Service Bulletin/Repair Instructions
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
Volume 2, Issue
Service Bulletin/Repair Instructions
Warranty Operations Newsletter Updates from Warranty Operations
22867
Service Bulletin/Repair Instructions
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
22892
Service Bulletin/Repair Instructions
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
22958
Service Bulletin/Repair Instructions
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
20616
Service Bulletin/Repair Instructions
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
04-DX-9A
Service Bulletin/Repair Instructions
Seat back panel loose or, has poor fit at top edge, side and bottom.
68030378A
Service Bulletin/Repair Instructions
Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidation corrosion at connections prior to replacing any parts.~ If concerns are found with the Module, then replace the Sliding Door Actuator Module. Otherwise replace the Sliding Door Latch. Refer to STAR parts for specific Sliding Door Actuator Module or Sliding Door Latch part number.~
18-085-16
Service Bulletin/Repair Instructions
Flash: 3.6L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC): · **P0335 - Crankshaft Position Sensor Circuit. · P0116 - Engine Coolant Temperature Sensor 1 Performance.** · P2097 - Down Stream Fuel Trim System 1 Rich (15 MY only). · U0140 - Lost Communication With Body Control Module (15 MY only). · P0300 - Multiple Cylinder Misfire, sets at idle on a cold engine (15 MY only). · P000A - Bank 1 Camshaft 1 Position Slow Response (15 MY only). · P000B - Bank 1 Camshaft 2 Position Slow Response (15 MY only). · P000C - Bank 2 Camshaft 1 Position Slow Response (15 MY only). · P000D - Bank 2 Camshaft 2 Position Slow Response (15 MY only). Enhancements: · Improved idle stability (15 MY only). · Improved first transmission shift after start up (15 MY only).
05091326A$
Service Bulletin/Repair Instructions
RHB/RBZ Radio For JK, MK, and RT ONLY: RHB/RBZ radio that supports Bluetooth and Hands- Free. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
68249986A$
Service Bulletin/Repair Instructions
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
68232614A$
Service Bulletin/Repair Instructions
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
68066351A
Service Bulletin/Repair Instructions
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.
68066351A$
Service Bulletin/Repair Instructions
KEYFOB 2016 VEHICLE KEYFOBS WITH PASSIVE ENTRY KEYLESS GO FEATURE - ENGINEERING IS INVESTIGATING A KEYFOB UNABLE TO PROGRAM OR NO FUNCTION OR LOW KEYFOB COIN BATTERY CONDITION.~ PRIOR TO REPLACING KEYFOB ON MY16 VEHICLES, PLEASE CONTACT RAJA CHARABUDDI ON CELL (248) 202-7313. IF NO RESPONSE WITHIN 15 MINUTES, PROCEED WITH REPAIR.
18-069-16
Service Bulletin/Repair Instructions
PCM Replacement, MIL Illumination / DTCs P0300, P030X or P23XX This bulletin involves replacing the Powertrain Control Module (PCM) and re-flashing with the latest available software. The customer may describe an engine misfire, and runs rough. In addition customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P0300 - Multiple Cylinder Misfire. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P0305 - Cylinder 5 Misfire. · P0306 - Cylinder 6 Misfire. · P2302 - Ignition Coil 1 Secondary Circuit - Insufficient Ionization. · P2305 - Ignition Coil 2 Secondary Circuit - Insufficient Ionization. · P2308 - Ignition Coil 3 Secondary Circuit - Insufficient Ionization. · P2311 - Ignition Coil 4 Secondary Circuit - Insufficient Ionization. · P2314 - Ignition Coil 5 Secondary Circuit - Insufficient Ionization. · P2317 - Ignition Coil 6 Secondary Circuit - Insufficient Ionization.
05064358A
Service Bulletin/Repair Instructions
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
RL305553A
Service Bulletin/Repair Instructions
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
68144206A
Service Bulletin/Repair Instructions
Caliper assembly. Rear disc brake.
68225378A
Service Bulletin/Repair Instructions
3.0L V6 Turbo Diesel - Sales Code EXF
Z5091195A
Service Bulletin/Repair Instructions
RES / RHA / REB radio that supports Bluetooth and Hands-Free
Z5091195A$
Service Bulletin/Repair Instructions
RES / RHA / REB radio that supports Bluetooth and Hands-Free
08-057-16
Service Bulletin/Repair Instructions
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle.
02-002-16
Service Bulletin/Repair Instructions
Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center.
68240156A
Service Bulletin/Repair Instructions
Radio Frequency Module RF_HUB
68277402A
Service Bulletin/Repair Instructions
Adaptive Cruise Control Sensor
D1610
Service Bulletin/Repair Instructions
12 Volt Battery Return Process
68184587A
Service Bulletin/Repair Instructions
Rotor - Front 2 Piece
68184587A$
Service Bulletin/Repair Instructions
Rotor - Front 2 Piece
68263393A
Service Bulletin/Repair Instructions
Side Rearview Mirror Cover
04581581A
Service Bulletin/Repair Instructions
Pump - vacuum
04581581A$
Service Bulletin/Repair Instructions
Pump - vacuum
04753183A
Service Bulletin/Repair Instructions
Transmission, Oil Pump, Torque Convertor, and Flexplate
05182378A
Service Bulletin/Repair Instructions
2016 JK WRANGLER wind noise or water leak coming from a void in the windshield sealer
1PH98RXFA
Service Bulletin/Repair Instructions
Parts.
52029760A
Service Bulletin/Repair Instructions
Urea tank shell
52029762A
Service Bulletin/Repair Instructions
Urea tank shell
68216944A
Service Bulletin/Repair Instructions
Actuator Motor, Front Axle Locker
68103198A
Service Bulletin/Repair Instructions
A/C Compressor
23-009-16
Service Bulletin/Repair Instructions
The customer may describe an abnormal noise is heard when either the front left or right window is opened or closed.
2300916
Service Bulletin/Repair Instructions
The customer may describe an abnormal noise is heard when either the front left or right window is opened or closed.
04670682A
Service Bulletin/Repair Instructions
If vehicle DTC Code U114C-00 (Loss of Communication with PRNDL Display) is either stored or active, please replace both Shifter Lower and PRNDL Display
68234120A
Service Bulletin/Repair Instructions
Panasonic 8.4" CTP/FCTP Radio, Update Failure
68234120A$
Service Bulletin/Repair Instructions
Panasonic 8.4" CTP/FCTP Radio, Update Failure
68257920A
Service Bulletin/Repair Instructions
WIN Module
68271006A
Service Bulletin/Repair Instructions
Center Console USB Hubs
D-16-03
Service Bulletin/Repair Instructions
Can/Am Warranty coverage
D1603
Service Bulletin/Repair Instructions
Can/Am Warranty coverage
1LL89HDAA
Service Bulletin/Repair Instructions
Parts.
5LC23DX9A
Service Bulletin/Repair Instructions
Load Floor Handle.
LL89HDAA
Service Bulletin/Repair Instructions
Parts.
0801416
Service Bulletin/Repair Instructions
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
RL108213A$
Service Bulletin/Repair Instructions
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
53034160A
Service Bulletin/Repair Instructions
Accelerator Pedal
R2108213A
Service Bulletin/Repair Instructions
W5A580 (NAG1) Valve Body - complete
R2108213A$
Service Bulletin/Repair Instructions
W5A580 (NAG1) Valve Body - complete
23-053-15
Service Bulletin/Repair Instructions
Manual Sliding Door May Not Open after The Fuel Door Is Opened Then Closed This bulletin involves replacing the latch assembly for the fuel fill door blocker. The customer may describe that the manual sliding door may not open after the fuel door has been opened and closed.
68210304A
Service Bulletin/Repair Instructions
Fuel Tank
08-115-15
Service Bulletin/Repair Instructions
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
68249986A
Service Bulletin/Repair Instructions
Part Description: MY16 RA3 & RA4 Replacement Radios Issue Description: Issue 1:~ All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wirele ss network provider in order for Uconnect Apps to work properly. Issue 2:~ The MY16 RA3 and RA4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
02-007-15
Service Bulletin/Repair Instructions
Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center.
0200715
Service Bulletin/Repair Instructions
Steering Wheel Off Center.
9002519
Service Bulletin/Repair Instructions
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.