Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 48070
Service Bulletin/Repair Instructions
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
SSM 47201
Service Bulletin/Repair Instructions
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 47009
Service Bulletin/Repair Instructions
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 46412
Service Bulletin/Repair Instructions
SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDENTIFY THIS NOISE, REFER TO WORKSHOP MANUAL (WSM), SECTION 100-04, AND FOLLOW THE SYMPTOM CHART. IF THE SOURCE OF THE NOISE IS IDENTIFIED AS THE PTU AND/OR INTERNAL TO THE PTU, DISASSEMBLE PTU ASSEMBLY. REFER TO UPDATED WSM, SECTION 308-07. IF THE PTU IS DETERMINED TO BE REPAIRABLE, UTILIZE KIT GB5Z-7P258-A AND THE INCLUDED INSTRUCTION SHEET. FOR CLAIMING, USE CAUSAL PART 7P258 AND APPLICABLE LABOR OPERATIONS IN SECTION 07 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 46332
Service Bulletin/Repair Instructions
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
SSM 46132
Service Bulletin/Repair Instructions
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
SSM 46085
Service Bulletin/Repair Instructions
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
TSB-13-4-17
Service Bulletin/Repair Instructions
FORD/LINCOLN/MERCURY: SOME VEHICLES, WITH DIAGNOSTIC CODES (DTCS) P0351, P0352, P0353, P0354, P0355, MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP IN THE POWERTRAIN CONTROL MODULE (PCM) AND ONE OR MORE COIL ON PLUG(S) DAMAGE. MODELS 2006-08 MILAN, FUSION, 2008 SABLE, TAURUS, 2007-08 MKZ, MKX, EDGE, 2006 ZEPHYR. *PE
AS-21769
Service Bulletin/Repair Instructions
FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
TSB-10-16-1
Service Bulletin/Repair Instructions
FORD: THERE MAY BE A ROUGH IDLE OR MISSES WHILE THE MALFUNCTION LIGHT IS ON. THERE ARE MUTLIPLE POSSIBLE TROUBLE CODES STORED. *RM
07311
Service Bulletin/Repair Instructions
6F50 TRANSAXLES BUILT PRIOR TO 1/1/07 - DTC P0715, P0717, P0718, P0720, AND/OR HARSH ENGAGEMENT, NO UPSHIFT, FIFTH GEAR ONLY. *KB UPDATED 2/6/08. *NJ
20003
Service Bulletin/Repair Instructions
6F50 TRANSAXLE EQUIPPED VEHICLES WHEN STOPPED ON A HILL IN DRIVE OR REVERSE WITHOUT SERVICE BRAKE APPLIED MAY ROLL (WON'T HOLD). *NJ
SI-20010
Service Bulletin/Repair Instructions
FORD: SOME MULTIPLES VEHICLES REPLACEMENTS MAY REQUIRE REVISED AS BUILT DATA. THE NEW LEVEL SJB SERVICE PART INTRODUCED BETWEEN 10/07 AND 02/08 WILL REQUIRE ENTRY OF AS BUILT DATA. *PE
SI-20016
Service Bulletin/Repair Instructions
FORD/MERCURY: VEHICLES MAY EXHIBIT A NON-METALLIC RUBBERY GRUNT FROM THE FRONT END AT LOW SPEEDS, MOST NOTICEABLY WHILE TURNING INTO/OUT OF A DRIVEWAY. ENGINEERING IS AWARE OF THIS CONCERN AND IS INVESTIGATING. *PE
TSB-07-21-11
Service Bulletin/Repair Instructions
FORD/MERCURY/LINCOLN: SOME VEHICLES EQUIPPED WITH A 6F50 TRANSAXLE , WITH ANY OUTPUT SHAFT SPEED (OSS) SENSOR OR TURBINE SHAFT SPEED (TSS) SENSOR DIAGNOSTIC TROUBLE CODE(S) (DTCS) P0715, P0717, P0720, P0721, P0722 AND/OR HARSH ENGAGEMENTS, NO UPSHIFT, FIFTH GEAR ONLY, COULD HAVE AN INTERMITTEN SHORT IN THE OSS OR TSS SENSOR. *PE