PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6127A
This document assists GM dealer technicians with diagnosing torque converter concerns to ensure torque converter replacement is necessary. The torque converter part number will be placed on order restriction, and the technician will be asked to follow 25-NA-148 before requesting a part through PQC.
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6031B
This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
PIP6127
This document assists GM dealer technicians with diagnosing torque converter concerns to ensure torque converter replacement is necessary. The torque converter part number will be placed on order restriction, and the technician will be asked to follow 25-NA-148 before requesting a part through PQC.
PIT5680B
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
PIT5099J
PI to help diagnose A/C concern
PIT5509N
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT6473F
This PI was created to help avoid unnecessary front camera module replacements
PIT5767B
This PI provides a diagnostic tip on poor a/c performance due to a condenser issue and instructions to replace the ac condenser.
PIT6532
The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6523
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary
PIT6132E
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIP6115
The document advise technicians after an engine repair involving removal of the camshaft actuators, the vehicle may set p1101 P0172 and or stalls when taken off idle. The technician is instructed to verify the intake and exhaust camshaft actuators are installed onto the correct camshafts.
PIT5509M
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
N25-250552
• Improvements to OnStar functionality.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT5687B
This PI provide diagnostic tip for an SES MIL with DTC P16A7 and/or P16AF. Dealers are to inspect for a loose connection.
PIT5689N
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT6473E
This PI was created to help avoid unnecessary front camera module replacements
PIT6473D
This PI was created to help avoid unnecessary front camera module replacements
PIT6473C
This PI was created to help avoid unnecessary front camera module replacements
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6473B
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT5697E
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5744F
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT6489
This preliminary information communicates an issue with the engine running after the ignition is turned off and diagnostic help to isolate a possible Fuel Pump Control Module issue.
PIP5865L
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIT6483
This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.
PIP5921B
This Preliminary information communicates the possibility of DTC p0011 p0016 and potential for a rattle or ticking noise to occur from the Intake Cam Actuator, or cover plate screws backing out and making contact with Cam carrier
PIP5865K
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
N252515590
Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the ground strap.
N252494003-02
Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
PIT6400A
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6344A
This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIP5700G
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5828E
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
N252534200
General Motors has decided to conduct a voluntary emissions recall. A Vehicle Emissions Control Information (VECI) label with correct information may not be present. Dealers are to install a new VECI label.
PIT6276B
This Preliminary information communicates an issue with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
PIT5689M
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT5984A
This Preliminary information communicates a diagnostic tip for an issue where the starter stays engaged after the engine starts. Dealers are to suspect/monitor the crankshaft position sensor.
PIT6132D
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP5865J
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
25-NA-339
Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. From that point forward, the engine must use 0W40 dexosR oil products for all future oil change services.
PIP5700F
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
PIT6132C
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIC6591C
This Preliminary information communicates to dealer to contact TAC for a specific display issue.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIC6551A
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
N242454441 -03
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
PIP6088
This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
N252508341
Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic test. If this condition were to occur, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Additionally in some cases, the engine cooling fans may run after the engine is switched off. Dealers are to replace the engine coolant control valve as necessary. The repairs will be made at no charge to the customer.
13598
New Vehicle Monitoring Programs Section in IVH
PIT5479H
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
PIP5865H
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
22-NA-080
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
23-NA-201
This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated.
24-NA-241
This informational bulletin advises the technician of a part number change for long block engines used in the trucks noted.
N252510321-02
Certain vehicles will receive a software update to add to the existing Check Engine Light a Driver Information Center (DIC) warning message if DTC P0016 sets. Dealers will reprogram the Engine Control Module (ECM). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
25-NA-080
This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear - DTC P2732 Set.
PIP5845B
This P/I is to advise to inspect the stacked plate heat exchanger as possible root cause for any trans concern.
N252510321-01
Certain vehicles will receive a software update to add to the existing Check Engine Light a Driver Information Center (DIC) warning message if DTC P0016 sets. Dealers will reprogram the Engine Control Module (ECM). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIP5865G
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIP5865F
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
N252510321
Certain vehicles will receive a software update to add to the existing Check Engine Light a Driver Information Center (DIC) warning message if DTC P0016 sets. Dealers will reprogram the Engine Control Module (ECM). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIT6396A
This PI communicates an issue with a SES MIL with DTC P2535, P12A6, P10DA and/or C111B maybe set after replacing the fuel pump driver module. Engineering is working on a fix, but in the meantime, dealers are to install a diode.
PIT5161L
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic
PIP5865E
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5774B
This Preliminary information communicates A vehicle may have a concern of any of the following DTC's set P3189 P318A P318B P318C P318D P318E P318F P3190. Informs dealer to perform a crankshaft variation relearn, Also notes that SI may not isolate.
PIT6031A
This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
N252494003-01
Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
PIT6405
This PI is to inform dealers of a possible issue with an LVDS cable causing the radio to come on unwanted
N252494770-01
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIC6086J
This PI communicates a procedure to clean oil leaking from the rain sensor.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6400
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
PIT6396
This PI communicates an issue with a SES MIL with DTC P2535, P12A6, P10DA and/or C111B maybe set after replacing the fuel pump driver module. Engineering is working on a fix, but in the meantime, dealers are to install a diode.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
07-08-42-006U
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
N252494003
Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
22-NA-161
This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.
22-NA-182
This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
23-NA-170
This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5865D
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
25-NA-114
This informational bulletin provides information on Anti-Chip Coating Appearance.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
15-NA-010
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-037
This bulletin advises the tech that the Exhaust Roller Follower may be the issue with the engine Ticking noise, misfire or rough run and what to replace if found the cause.
25-NA-100
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIP5863C
This Preliminary information communicates to dealers’ information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
PIP6008E
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
21-NA-166
This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
PIT5551R
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
24-NA-229
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5986D
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-139
This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP6052
This Preliminary information communicates to use a vacuum to remove any packing material found on top of the service valve body assembly.
25-NA-076
This informational bulletin advises the technician that the gasket for the timing chain tensioner is not required.
07-08-42-006T
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
23-NA-185
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
PIP5943A
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
24-NA-247
This informational bulletin advises the technician of which pan to use if the LCE has been replaced and to install an aluminum pan should be used with a new LCE.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
23-NA-073
This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
19-NA-255
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
PIE0812A
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the vehicle having loss of power and/or having the MIL illuminated on DIC.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
24-NA-046
This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
PIP5966A
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
PIT5689L
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT6344
This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
PIT5734H
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
19-NA-129
This technical bulletin provides repair information to correct a customer concern of a squeak and/or clunking noise coming from the rear of the vehicle.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
22-NA-068
This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT5551Q
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT5744E
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT6276A
This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
25-NA-032
This bulletin provides information to the tech on how to diagnosis the EGR system from possible issue that may cause the DTCs to set and cause the customers concern of a MIL Illuminated.
PIT5986C
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
24-NA-264
This bulletin helps aid the tech in possible noise that may be normal or abnormal depending on the concern noted.
16-NA-019
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
PIT6132B
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIT5479G
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIT5990C
This Preliminary information communicates an issue with a wind noise while driving at highway speeds and dealers are to inspect the body harness pass through for being full seated into the cowl.
PIP5175F
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
19-NA-257
This technical bulletin provides repair information to correct a customer concern of the pickup box being out of alignment.
20-NA-175
This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-064
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
PIT5689K
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
21-NA-135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
N242454441-02
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
PIE0812
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the vehicle having loss of power and/or having the MIL illuminated on the Driver Information Center (DIC).
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIP6008C
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
22-NA-172
This technical bulletin provides repair information to correct a customer concern of Trailer Tire Pressure Only Reading Up To 100 PSI, New Parts To Increase To 147 PSI.
22-NA-210
This technical bulletin provides a procedure to locate and repair a broken ground stud at the NOx converter.
21-NA-155
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
24-NA-239
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
22-NA-150
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
24-NA-173
This bulletin advises the technician that if the code sets, verify the sensor then inspect the engine oil pump for a sticking valve that may cause the MIL to illuminate.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
22-NA-218
This informational bulletin advises the technician on normal noises produced by the engine and to explain this to the customer.
PIP6008B
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
PIT5828D
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
20-NA-166
This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT6134G
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21-NA-091
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display.
PIT6134F
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
03-06-01-023I
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIT5386K
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
N242454441-01
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5697D
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
21-NA-275
This service bulletin provides repair information to correct customer concerns of Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
N242454441
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
22-NA-238
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-168
This bulletin provides diagnostic information when checking the exhaust system for leaks.
23-NA-167
This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
PIT5860B
This Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message, Unable To Exit RVS With Push To Start Button, Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so to replace the drivers power window switch.
PIT6134E
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
12-08-51-002R
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
21-NA-089
This technical bulletin provides a procedure to replace the rear calipers if found packed for of mud and debris.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIE0804A
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a Chirp, Squeal, and/or Whine Type Noise Heard from Front of Vehicle During a Cold Start and/or While in Operation.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5698E
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT6134D
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
PIT5909C
This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.
PIP6008A
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
PIT6134C
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
PIP5921A
This Preliminary information communicates the possibility of the Intake Cam Actuator cover plate screws backing out and making unwanted contact with the Cam Carrier.
PIT5569C
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT5387P
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
24-NA-108
This service bulletin provides a procedure to correct radio software concerns.
24-NA-188
This bulletin advises the tech of a part number change for the engine kit assembly.
PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-225
This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
PIT6259
This Preliminary information communicates information on faulty replacement K111 Fuel Pump Driver Control Module.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
PIP6014
This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sure unit is not suspect of a snap ring concern prior to installation.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
24-NA-196
This informational bulletin advises the tech and the customer of a normal DEF operation while under high load conditions and when the time is right to fill the DEF at that time frame.
03-06-01-023H
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
12-08-51-002Q
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIP5621E
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIT5950B
This Preliminary information communicates an issue of the wrong part number WSS being installed during a service procedure and to warn dealership tech to make sure the correct part number WSS is installed.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
PIT5551P
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
PIE0804
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on hearing one or more of the following noises coming from the front of the vehicle during a cold start and/or while in operation.
17-NA-302
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIP5949A
This Preliminary information communicates to the dealer, a potential rough running condition following an autostop event that is caused by the incorrect crankshaft position sensor.
PIT5689J
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT5860C
This Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message, Unable To Exit RVS With Push To Start Button, Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so to replace the drivers power window switch.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIP6000A
This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed rear wheel drive valve bodies.
PIT5680A
This Preliminary information communicates an issues with water/ice building up on the door sill plate and advising dealership to inspect and reseal the door water deflector.
PIT5966D
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6132A
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIP5990A
This Preliminary information communicates a part restriction for certain MY 2.7 L3B service engines
PIP5996A
This Preliminary information communicates diagnostic information for vehicles with transmission noise.
24-NA-186
This bulletin advises the tech that if the wrong mounts are installed, this may be the cause of the engine vibration.
N242450631
Service Update. Certain vehicles equipped with a 2.7L engine (RPO L3B), may have an Engine Control Module (ECM) that does not sufficiently control fuel injector flow rate under certain driving conditions. Dealers are to reprogram the ECM.
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT6177A
This Preliminary information communicates an issues of the left rear leaf spring making a squeaking noise due to diesel fuel contamination that may occur during refueling after the fuel nozzle is removed from the fuel filler pipe. Dealers are to create a foam seal around the fuel filler pipe to prevent fuel from leaking onto the left spring.
PIC6086H
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIP5996
This Preliminary information communicates diagnostic information for vehicles with transmission noise
PIT5509L
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIT6212
This Preliminary information communicates an issue with the Hydrastar Electric Over Hydraulic trailer brake system causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
PIT6220
This Preliminary information communicates that a dealer may find the underhood beauty covers missing. The dealer is advised that these are missing by design and should not be ordered for the vehicle.
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
23-NA-142
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT6134B
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
PIT6198
This Preliminary information communicates a diagnostic tip for an SES MIL at startup with DTC U0100. Dealer are to test the accessory wake up circuit to the ECM for power.
PIP5832A
This Preliminary information communicates to the dealer an issue where a vehicle may be exhibiting an engine noise condiion. The dealer is instructed on how to isolate the noise to a specific area of the engine for further diagnosis.
PIT5990B
This Preliminary information communicates an issue with a wind noise while driving at highway speeds and dealers are to inspect the body harness pass through for being full seated into the cowl.
24-NA-175
This bulletin advises the tech to validate the vibration and to perform an Engine mount balance to verify if the mounts were binding and the cause of the customer concern.
21-NA-149
This service bulletin provides repair information for Engine Wire Harness Chafing to correct customer concerns of IPC Gauges Sweep, IPC Warning Message, SES/Check Engine/MIL, No Start/ No Crank, Runs Rough, Stalls, Reduced Engine Power, Various DTCs.
N222389722
Certain vehicles may have a condition in which a transmission control body screen detaches from the spacer plate when the vehicle is operated in extremely cold weather conditions. Dealers are to reprogram the Transmission Control Module.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5990
This Preliminary information communicates a part restriction for certain MY 2.7 L3B service engines
PIT5481J
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
PIT5689H
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT5918B
This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.
PIT6036A
his Preliminary information communicates an issue that when an engine mount is replaced there may be additional parts replaced along with the engine mount and dealership are to reference the parts catalog to determine if additional parts are needed.
PIT5811A
This Preliminary information communicates an issue with the out of park signal, used by upfitters, being inoperative. Dealers are to reprogram the BCM with updated cals to enable the upfitter out of park signal.
PIT5832P
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIC6551
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIP5569B
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIP5712C
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related service procedures.
PIP5865C
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIT5195H
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
PIT5986B
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
PIT6134A
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
PIT6177
This Preliminary information communicates an issues of the left rear leaf spring making a squeaking noise due to diesel fuel contamination that may occur during refueling after the fuel nozzle is removed from the fuel filler pipe. Dealers are to create a foam seal around the fuel filler pipe to prevent fuel from leaking onto the left spring.
PIT6180
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
19-NA-237
This service bulletin explains how to identify possible DEF system contamination.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
16-NA-244
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
16-NA-380
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
23-NA-011
This Informational bulletin advises the technician of possible areas the oil may leak from the engine.
24-NA-043
This bulletin advises the tech that there are extra characters on the fuel injector and to ignore the last numbers when identifying flow rate.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-103
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
21-NA-271
This bulletin advises the technician of a possible kinked coolant hose that might be causing the customers concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P026A Set.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
20-NA-090
This informational bulletin provides a way for the technician to identify if the ECM has been modified.
20-NA-082
This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
18-NA-279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
20-NA-038
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-002
This technical bulletin provides repair information to correct a customer concern of Charge Air Cooler (CAC) Icing, Check Engine Lamp Illuminated, Possible P0299, P2227, and/or P0300 DTCs Set.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
24-NA-123
This service bulletin advises the technician that the purge pump part number has changed and limited supply.
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
19-NA-218
This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
23-NA-032
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
19-NA-136
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
18-NA-361
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
22-NA-258
This technical bulletin provides a procedure to program the TCM and replace the control valve body if the conditions are found to be the cause of the failure of the valve body.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-112
This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
24-NA-060
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
PIT6134
This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21-NA-171
This informational bulletin provides information for dealers/technicians on Body Control Module Programming due to Window Motor Changes Related to Microprocessor Shortage.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5689G
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIP5843D
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
PIT5918A
This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.
PIP5863B
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
PIP5596A
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIT5448J
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
PIP5968
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
23-NA-043
This service bulletin provides a procedure to replace the valve lifter and guides to correct customer concerns of Poor Engine Performance, Engine Misfires, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 Set.
24-NA-020
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
PIP5966
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
PIT5689F
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIP5962
This Preliminary information communicates how to isolate a tick noise from the rear axle housing.
PIT4322P
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
PIT5551N
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT5744D
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIT5479F
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6097C
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
23-NA-055
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) â FAQs.
PIT5702E
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5734G
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
PIT6119
This Preliminary information communicates an issue where the minor tailgate will not open due to an aftermarket device installed on the vehicle.
23-NA-189
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
23-NA-214
This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
21-NA-132
This informational bulletin provides Changes to the Automatic Stop/Start feature for Certain 2021 Escalade models, Silverado 1500, Suburban, Tahoe, Sierra 1500, Yukon models Equipped with RPO NSS.
22-NA-112
This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.
22-NA-246
This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage vehicles that orifices in housing may have come dislodged, causing the same customer concern.
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIT6084A
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
PIT5161K
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
PIT5733D
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5743D
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
PIT5828C
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5687A
This Preliminary information communicates some diagnostic tips to inspect for no/low voltage at the ECM for a customers complaints of a SES MIL, Crank No Start, stalling DTC's: P16A7 and/or P16AF.
18-NA-180
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
16-NA-361
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
PIT5386J
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6097B
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
PIT6097A
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT6097
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIP5700E
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
PIP5847B
This Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive wear in exhaust roller follower axle pin.
PIT6088
This Preliminary information communicates a diagnostic tip to inspect the main ground connection when diagnosing any lack of power steering assist issues with DTCs C1597 and/or C1599.
PIT5214F
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5551M
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
22-NA-251
This service bulletin provides a procedure to replace the front wheel drive shaft to correct a customer concern of a Squeak/Chirp Noise from Front Axle in 2wd.
PIT6084
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
PIP5949
This Preliminary information communicates to the dealer, a potential rough running condition following an autostop event that is caused by the incorrect crankshaft position sensor.
PIT5736C
This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
21-NA-228
This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP5943
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
22-NA-225
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
23-NA-148
This technical bulletin provides a procedure to correct the condition of Missing French Translation Label on Fuel Cap.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIT5966C
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5950A
This Preliminary information communicates an issue of the wrong part number WSS being installed during a service procedure and to warn dealership tech to make sure the correct part number WSS is installed.
22-NA-015
This informational bulletin provides graphs to help identify possible issues that may cause shaking and shudders and what may be the cause of said issue.
12-08-51-002P
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
20-NA-142
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
PIT5551L
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIP5621D
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
22-NA-187
This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector.
PIT6050
This Preliminary information communicates to dealership technicians that if they receive a radio with the 2 stickers as noted above, the radio was remanufactured with missing components and will need to order another radio unit from the ESC to properly repair the vehicle at this time.
21-NA-067
This technical bulletin provides repair information to correct a customer concern of the foam strip between the I/P trim and base of the windshield detaching from the upper I/P trim panel.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-138
This informational bulletin advises the tech the possible causes of the DTCs that set and how to maintenance the issue.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
10-06-05-002M
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
PIP5847A
This Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive wear in exhaust roller follower axle pin.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
03-06-04-017T
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
22-NA-232
This informational bulletin advises the technician of a possibly noise coming from the transmission oil pump.
PIT5909B
This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.
N232395310
Special Coverage - Certain vehicles may have a condition that could cause the evaporative emissions purge pump to fail. If this condition occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. Dealers are to replace the evaporative emissions purge pump as necessary. The repairs will be made at no charge to the customer. The repairs will be made at no charge to the customer.
PIE0701B
This engineering information (EI) closure ends the need to gather further information from technicians regarding taking pictures of decals wrinkling, peeling, bubbling, discoloration, delaminating and/or coming off.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5551K
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
07-08-42-006S
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP4902R
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5990A
This Preliminary information communicates an issue with a wind noise while driving at highway speeds and dealers are to inspect the body harness pass through for being full seated into the cowl.
PIT5734F
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
21-NA-005
This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion.
PIT6036
This Preliminary information communicates an issue that when an engine mount is replaced there may be additional parts replaced along with the engine mount and dealership are to reference the parts catalog to determine if additional parts are needed.
23-NA-042
This service bulletin provides repair information to update radio software to correct customer concerns of Software related issues.
PIP5843C
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
PIT5697C
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5966B
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
21-NA-061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
PIT6031
This Preliminary information communicates an issue where an aftermarket autostop device is causing a dead battery.
PIT4261J
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
23-NA-062
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D.
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIT5509K
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIT5909A
This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.
PIT3665M
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5986A
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
PIT3227S
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5921
This Preliminary information communicates the possibility of the Intake Cam Actuator cover plate screws backing out and making unwanted contact with the Cam Carrier.
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIT5865B
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5509J
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIT5970B
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and have created a repair.
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5970A
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and have created a repair.
22-NA-066
The technical bulletin provides a procedure to lube the yoke and caps if found the cause of the noise from the propshaft area.
PIT5387N
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
22-NA-085
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues.
22-NA-247
This service bulletin provides information to dealership personnel that after performing a brake inspection, brake pad replacement, or any other repair that requires the caliper piston to be reseated may be causing DTC C05B0 to falsely set for eBoost applications.
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-198
This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit.
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIT5971B
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
23-NA-059
This technical bulletin provides a procedure to correct the condition of Gap at Door Armrest Decorative Trim to the Armrest/Door Switch.
23-NA-049
This technical bulletin provides repair information to correct a customer concern of Volume Selection Does Not Clear from DIC After Adjusting Volume.
03-06-04-017S
This service bulletin provides information on availability of Diesel Fuel additives.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21-NA-106
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did not clear or appear to reset on the next engine start.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIT5971A
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
PIT5387M
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
PIT5750C
This Preliminary information communicates an issue with the battery goes dead and provides diagnostics tips on inspecting the LIN bus.
10-06-05-002L
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
PIP5776H
This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
23-NA-037
This informational bulletin provides Information on Light Duty Silverado and Sierra Correct Spare Tire Size for Accessory Wheel Packages.
20-NA-141
This technical bulletin provides repair information to correct a customer concern of the Tri-Fold Tonneau paint finish fading or discolored.
21-NA-110
This informational bulletin provides information for dealers/technicians on Information on GM Accessories - Instructions on Claim Submission on Dealer-Replaced Tonneau Covers During Warranty Period.
16-NA-130
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PIT5733C
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5744C
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT5990
This Preliminary information communicates an issue with a wind noise while driving at highway speeds and dealers are to inspect the body harness pass through for being full seated into the cowl.
23-NA-026
This technical bulletin provides repair information to correct a customer concern of LM2 Engine Calibration Update for DTC P003A.
PIT5551J
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
22-NA-127
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues.
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
22-NA-220
This technical bulletin provides a procedure to replace the fuel feed line if found the cause of the failure which set the DTC.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIT4322N
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
PIT5986
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT5984
This Preliminary information communicates a diagnostic tip for an issue where the starter stays engaged after the engine starts. Dealers are to suspect/monitor the crankshaft position sensor.
07-08-42-006R
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5900
This Preliminary information communicates to the dealer a diagnostic and repair direction to a possible engine crankshaft bearing failure.
19-NA-076
This service bulletin provides repair information to correct a customer concern of Blue or Black Screen and Service Rear Vision System Message on Radio Display Shifting into Reverse.
23-NA-014
This technical bulletin provides repair information to correct a customer concern of Unable to Dismiss Turn By Turn Directions from the DIC.
PIT5927B
This Preliminary information provides a proactive communication to dealers advising that engineering is aware of the Turn by Turn concern, and working on a resolution. It also advises that once a repair is available that the PI will be replaced by a Service Bulletin.
PIT5921A
This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
22-NA-115
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
PIT5689E
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
21-NA-095
This technical bulletin provides a procedure to seal the exhaust at the UFSCR and Tailpipe flange.
PIT5970
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and working on a solution for the concern.
PIT5971
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
PIP5788B
This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off, with no driveabilty concerns. During inspection Technician may notice DTC P2635. Unknown at this time engineering is working on this concern
PIT5767A
This Preliminary information communicates an issue with poor a/c performance and to replace the a/c condenser.
PIT5386H
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5868B
This Preliminary information communicates an issues will low or poor heater performance on the drivers side. Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core.
22-NA-087
This technical bulletin provides a procedure to replace the fuel injector and the wiring harness to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated with DTC P0201, P0202, P0203, P0204, P0205, P0206 and/or P0216 Set.
PIP5843B
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
20-NA-187
This service bulletin provides a repair procedure to correct a customer concern of Delayed and/or Harsh Engagement of Transmission Shift After Vehicle Sitting with Engine Off.
PIT5743C
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
21-NA-081
This technical bulletin provides a procedure to locate a possible short in the engine wiring harness.
PIT5161J
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
N222372592
Service Update. Certain vehicles may have a condition in which ice or sludge can accumulate in the Charge Air Cooler (CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18°C (0°F) or less). Dealers will install a radiator air front lower baffle and, if necessary, reprogram the Engine Control Module.
PIT5819A
This Preliminary information communicates in temperatures below freezing, it may be noticed that exhaust is only exiting from the right hand exhaust tailpipe. The cause of this condition is a low point in left side tailpipe which results in condensation building up at the low point in the tailpipe. In low temperatures the condensation can freeze and form ice limiting the flow of exhaust out of the left tailpipe. Dealers are to drill a small hole in the left tailpipe to allow condensation to drain.
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5746C
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
22-NA-250
This service bulletin provides repair information to correct a customer concern of Rear View Camera Display Gridlines Dim.
PIT5551H
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIE0715C
This engineering information (EI) closure ends the need for gathering information from technicians in regards to the front upper control arm ball joint separated from the socket.
PIP5863A
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the customer and that GM is aware of this issue.
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5843A
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIE0715B
This engineering information (EI) closure ends the need for gathering further information from technicians in regards to the front upper control arm ball joint separated from the socket.
22-NA-216
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
PIT5662G
This Preliminary information communicates information to diagnose DTC C056D or C056E.
PIT5959
This Preliminary Information communication provides information to the technician that if they receive a vehicle with this concern with their vehicles trailer hitch backup camera guideline not centered, General Motors is aware of this and are working on identifying the cause and working on a remedy for this concern
PIT5481H
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
PIT5736B
This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
PIT5927A
This Preliminary information provides a proactive communication to dealers advising that engineering is aware of the Turn by Turn concern, and working on a resolution. It also advises that once a repair is available that the PI will be replaced by a Service Bulletin.
15-NA-087
This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.
22-NA-205
This service bulletin provides information on Module Harvesting.
PIP5845A
This Preliminary information communicates to the dealer technician that if the vehicle's engine coolant reservoir has transmission fluid in it or if Glycol it found in the transmission fluid the dealer should replace the Automatic Transmission Fluid Cooling Exchanger. The dealer should refer to bulletin 08-07-30-035 for the recommended components that should be replaced in the transmission and to flush the engine cooling system following service information.
PIP5175E
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
PIT3665L
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
PIT5940A
This Preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim. They may mention that this occurred after an OTA update. The dealer technician is advised to perform no repairs. The technician is advised that engineering is looking into a resolution and the resolution will be communicated through this PI or a bulletin when it becomes available.
PIT5955
This Preliminary information communicates and issue when driving at highway speeds (above 60 mph) that there is a noise from the rear seat area that could be described as a buffering, pulsing, vibrating, roaring, booming type noise. Dealers are to fill the C pillar cavities with sound deadening material to correct the issue.
PIT5702D
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
21-NA-006
This bulletin provides a possible location of a bad connection at the reductant fluid tanks electrical connector.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5897A
This Preliminary information communicates to dealer of a possible concern with a display and the actions needed to correct the concern.
N212356230
Certain vehicles may have a condition where the Front Camera Module (FCM) becomes unresponsive and generates a Diagnostic Trouble Code (DTC). Dealers are to re-program the FCM with the latest software available.
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
N222375000
In certain vehicles, equipped with a manual HVAC system (RPO: C4P), the K33 HVAC Control Module may not properly enable the heater auxiliary coolant pump to maintain cabin heater temperature during engine auto stop events. Reprogram the K33 HVAC Control Module with updated software.
PIP5882
This Preliminary information communicates diagnostic aid to help isolate possible repeat thermal by-pass valve concern.
PIE0665C
This engineering information (EI) closure ends the need for further information from the field in regards to Service Engine Soon (SES) Lamp illuminated and/or âService Emissions Systemâ message on the Driver Information Center (DIC).
22-NA-185
This informational bulletin explains how the trans slip or flare can be a normal condition.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5950
This Preliminary information communicates an issue of the wrong part number WSS being installed during a service procedure and to warn dealership tech to make sure the correct part number WSS is installed.
03-06-04-017R
This service bulletin provides information on availability of Diesel Fuel additives.
12-08-51-002O
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
21-NA-077
This informational bulletin provides information for dealers/technicians on Aero Shutter Related Diagnostic Codes.
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIE0715A
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the front upper control arm ball joint separated from the socket.
PIP5621C
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
10-06-05-002K
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
22-NA-022
This Informational bulletin advises the technician of a possible oil leak at the front cover and how to diagnose it to verify if it is coming from the seal or not.
21-NA-182
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values.
22-NA-184
This informational bulletin advises the technician of possibly installing the incorrect 1-2-7-8-R clutch fluid passage seal and which seal should be used with measurements of the seal.
PIE0665B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon (SES) Lamp illuminated and/or âService Emissions Systemâ message on the Driver Information Center (DIC).
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-176
This technical bulletin provides information on a possible bolt and guide pin that may be missing from the control valve which will need to be installed to correct the repair.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
03-06-01-023F
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-174
This service bulletin provides information on Terms and Conditions/Privacy Statement App (TCPS App) Guide for infotainment systems in a default factory demo mode.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIE0715
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the front upper control arm ball joint separated from the socket.
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
21-NA-027
This technical bulletin provides a procedure to install 2 way tape to correct a condition of Trailering Connector Loose Within Rear Bumper.
21-NA-199
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5926A
This Preliminary information communicates information on correcting a rattle noise from the underbody exhaust heat shield.
PIT5569B
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT5927
This Preliminary information provides a proactive communication to dealers advising that engineering is aware of the Turn by Turn concern, and working on a resolution. It also advises that once a repair is available that the PI will be replaced by a Service Bulletin.
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
22-NA-082
This technical bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp Illuminated with DTC P06DD, P2B60, P26BB, P1098 Set.
PIE0685A
This engineering information (EI) closure ends the need for further information regarding oil leaking from the lower oil pan seal area.
PIP5212D
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIT5926
This Preliminary information communicates information on correcting a rattle noise from the underbody exhaust heat shield
22-NA-135
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
21-NA-188
This service bulletin provides service information/procedures on continuous improvement Radio Software Version V158 Update to address customer comments on software related issues.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
22-NA-123
This technical bulletin provides repair information to correct a customer concern of Black Radio Display Screen and No Communication with the Video Processing Module (VPM).
PIT5681C
This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications
PIT5448H
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
PIP5792D
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder, stall or high transmission fluid temperature concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
PIT5913A
This Preliminary information communicates a condtion where SD card removed is being displayed on the radio display intermittently. ThisPI advises that engineering is working on a fix for this issue
22-NA-027
This technical bulletin advises to replace the camshaft cover if found within the Julian date and the cause of a customer concern of possible oil consumption with or without DTC P06DD.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5921
This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
PIE0695A
This engineering information (EI) closure ends the need for further information from the field in regards Service Emission System and/or DEF Level Low message on driver information center (DIC).
PIE0701A
This engineering informational bulletin is requesting information from technicians to take pictures of decals wrinkling, peeling, bubbling, discoloration, delaminating and/or coming off and contact the engineer listed.
PIE0665A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon (SES) Lamp illuminated and/or âService Emissions Systemâ message on the Driver Information Center (DIC).
PIE0701
This engineering informational bulletin is requesting information from technicians to take pictures of decals wrinkling, peeling, bubbling, discoloration, delaminating and/or coming off and contact the engineer listed.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
22-NA-109
This informational bulletin provides information on Information on Common Customer Trailer Side Faults.
22-NA-110
THis informational bulletin advises the tech not to replace the exhaust system if they smell plastic or rubber.
20-NA-218
This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
PIT5734E
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
PIP5855
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated with Any Combination of DTCs P0011 P0014 P0016 P0017 Setting. Advises to perform Strategy Based Diagnosis and to replace the affected Camshaft Position Actuator Magnet as necessary.
PIT5918
This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.
2-NA-066
The technical bulletin provides a procedure to lube the yoke and caps if found the cause of the noise from the propshaft area.
14-06-04-004H
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIT5195G
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
PIE0695
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards Service Emission System and/or DEF Level Low message on driver information center (DIC).
PIT5745D
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
PIT5913
This Preliminary information communicates a condtion where SD card removed is being displayed on the radio display intermittently. ThisPI advises that engineering is working on a fix for this issue
PIP5851
This Preliminary information communicates to technicians a replacement DEF tank may have been assembled with the incorrect harness.
22-NA-046
This technical bulletin provides repair information to correct a customer concern of Service Front Camera Message on the Driver Information Center (DIC).
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIT5909
This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.
PIE0693
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Oil Leaking from Front of Engine.
PIP5776G
This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
PIT5886A
This Preliminary information communicates an issue with the tailgate latch handle disengaging from the tailgate. Dealers are to remove the tailgate handle standoff brackets.
PIP5794B
This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue.
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP5822B
This Preliminary information communicates to technicians to advise dealership technicians to inspect the camshaft exciter wheel and replace it if necessary.
PIT3227R
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP5847
This Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive wear in exhaust roller follower axle pin.
PIE0679A
This engineering information (EI) closure ends the need for further information from the field in regards to a Popping Noise Heard On Hard Turns and/or Going Over Speed Bumps, Creaking Noise While Turning Wheel Left and/or Right, Clicking Noise Heard On Slow Sharp Turns.
PIT5836
This Preliminary information communicates and issue with the park assist off message or unwanted/false parking assist alerts and provide diagnostics tip for dealership to inspect the parking assist sensor/bezel mounting in the front and rear bumpers
PIE0676A
This engineering information (EI) closure ends the need for further information from the field in regards to Engine Coolant Reservoir Being Overfilled with Discolored Coolant, Shudder, Shake, Vibration, Harsh Shift, Delayed Shift and/or Slipping Transmission Performance.
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIE0685
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to oil leaking from the lower oil pan seal area.
PIP5845
This Preliminary information communicates to the dealer technician that if the vehicle's engine coolant reservoir has transmission fluid in it or if Glycol it found in the transmission fluid the dealer should replace the Automatic Transmission Fluid Cooling Exchanger. The dealer should refer to bulletin 08-07-30-035 for the recommended components that should be replaced in the transmission and to flush the engine cooling system following service information.
04-06-04-051F
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
PIP5844
This Preliminary information communicates the possibility of dtc p06DD due to low or no oil pressure immediately following engine oil and filter change due to oil filter and main oil gallery being drained or empty.
12-08-51-002N
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
22-NA-029
This technical bulletin provides a procedure to install a new tonneau cover front seal.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5734D
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
PIT5746B
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
PIP5843
This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
22-NA-047
Information bulletin explains a possible coolant leak coming from the cylinder head bolt areas.
PIT5750B
This Preliminary information communicates an issue with the battery goes dead and provides diagnostics tips on inspecting the LIN bus.
PIT5897
This Preliminary information communicates to dealer of a possible concern with a display and the actions needed to correct the concern.
PIE0679
Engineering Information.
PIP5840
This Preliminary information communicates to technicians to modify the camshaft housing cover insulator by removing the stand off identified in the attached pictures.
PIC6450
This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.
21NA182
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values.
PIT5745C
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
PIT5747B
This Preliminary information communicates to dealership how to test properly trailer light option on the truck and also provide additional information on trailer issues.
PIP5653M
This Preliminary information communicates that engineering is investigating a repair for a chirp noise associated with the front axle assembly.
PIT5733B
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
21NA135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21NA228
This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
21NA219
This informational bulletin provides information for dealers/technicians on an elevated idle feature.
22NA027
This technical bulletin advises to replace the camshaft cover if found with in the Julian date and the cause of the customers concern.
060089029U
Information.
090604026V
Information.
21NA149
This technical bulletin provides repair information to correct a customer concern of Engine Wire Harness Chafing.
22NA022
This Informational bulletin advises the technician of a possible oil leak at the front cover and how to diagnose it to verify if it is coming from the seal or not.
PIE0678
Engineering Information.
PIE0678A
Engineering Information.
PIP5795
This Preliminary information communicates to technicians to replace the rear cover with seal in the event of a rear oil seal leak.
22NA021
This informational bulletin advises the tech of a possible loose bolts at the turbo actuator and to replace turbo if the bolts have been found loose.
PIP5653L
This Preliminary information communicates that engineering is investigating a repair for a chirp noise associated with the front axle assembly.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
21NA095
This technical bulletin provides a procedure to seal the exhaust at the UFSCR and Tailpipe flange.
22NA015
This informational bulletin provides graphs to help identify possible issues that may cause shaking and shudders and what may be the cause of said issue.
22NA018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP5791A
This Preliminary information communicates to dealership technicians to perform a sweep of the coolant flow control valve and test the circuits before replacing the Engine Coolant Flow Control Valve, and to assist engineering in root causing the P2B60.
PIP5808A
This Preliminary information communicates to technicians to replace the ECM and affected sensor if diagnostics leads to replacement of the ECM.
16NA361
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
PIP5817A
This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine. Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.
PIT5734C
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
21NA275
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing ?D? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
20NA090
This informational bulletin provides a way for the technician to identify if the ECM has been modified.
PIE0676
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Engine Coolant Reservoir Being Overfilled with Discolored Coolant, Shudder, Shake, Vibration, Harsh Shift, Delayed Shift and/or Slipping Transmission Performance.
PIT4322M
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
18NA235
This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in performance in regards to the customers concerns.
19NA188
The informational bulletin explains the normal noises that are emitted from the engine once the engine is turned off.
PIT5886
This Preliminary information communicates an issue with the tailgate latch handle disengaging from the tailgate. Dealers are to remove the tailgate handle standoff brackets.
18NA103
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18NA073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
22NA012
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5386G
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5479E
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIT5481G
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5744B
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
19NA263
This informational bulletin explains a normal condition for sludge to form in the oil cap when equipped with DEF system.
20NA110
This service bulletin provides service information for a DEF pump that is unable to build pressure after replacement.
19NA187
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
PIE0659A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service 4WD message displayed on the driver information center (DIC).
PIT5881A
This Preliminary information communicates an issue where the radio display will show a green spot in the front camera or the rear camera view when shifting to reverse. The PI informs the customer that engineering is aware of the concern and is working on a solution.
20NA203
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
21NA187
This technical bulletin provides repair information to correct a customer concern of Unable to Set PIN to Enable Teen Driver Feature.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA380
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18NA361
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
19NA237
This informational bulletin explains how to identify possible DEF contamination.
030604017P
This service bulletin provides information on availability of Diesel Fuel additives.
18NA150
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIT5697B
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5702C
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
100605002J
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
19NA218
This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.
21NA005
This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion.
PIP5832
This Preliminary information communicates to the dealer an issue where a vehicle may be exhibiting an engine noise condiion. The dealer is instructed on how to isolate the noise to a specific area of the engine for further diagnosis.
PIT5865A
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
20NA166
This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
PIT5828A
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PIT5868
This Preliminary information communicates an issues will low or poor heater performance on the drivers side. Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core.
21NA267
This bulletin advises the technician of a possible location that a leak may occur from the SCT pipe.
21NA271
TGhis bulletin advises the technician of a possible coolant hose that might be kinked causing the customers concern.
21NA272
This service bulletin provides information on Engine Oil Consumption Guidelines.
21NA237
THis technical bulletin provides a procedure to perform a cooling system flush to remove possible debris from the cooling system pipes.
21NA091
This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
21NA257
This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIT5865
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
PIT5448G
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
070842006Q
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP5816A
This Preliminary information communicates A customer vehicle may have a concern of a P0300 setting after bulletin 21-NA-154 has been performed. Unknown Engineering is looking it to this concern
PIP5806D
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor.
PIT5752B
This Preliminary information communicates multiple vehicle issues caused by an aftermarket device and it gives dealership information where to inspect for this device.
PIP5820
This Preliminary information communicates Some customers may comment when coasting to a stop between 15-13 mph there is a shudder type sensation that can also be described as rumble strips in the vehicle that felt when coming to a stop. Upon inspection of concern technician will be able to easily duplicate the concern every time between those speeds. Currently the cause is unknown Engineering is looking it to this concern.
PIT5387K
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
PIP5817
This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine. Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.
PIC6438B
This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle. This PI offeres a couple workarounds while Engineering evaluates the concern.
PIT5662F
This Preliminary information communicates information to diagnose DTC C056D or C056E.
PIC6444
This Preliminary information communicates a possible SIM issue with vehicles in the middle east.
PIP5806C
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor.
PIT5743A
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIC6438A
This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle. This PI offeres a couple workarounds while Engineering evaluates the concern.
20NA132
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP5806B
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor.
PIP5816
This Preliminary information communicates A customer vehicle may have a concern of a P0300 setting after bulletin 21-NA-154 has been performed. Unknown Engineering is looking it to this concern
PIT5509H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698B
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIP5776F
This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
PIP5653K
This PI communicates that engineering is investigating a correction to a noise originating in the front of the vehicle.
N212336800
Service Update. On certain vehicles, the thrust washer was not installed on the transfer case reduction carrier assembly. Dealers are to replace the transfer case.
PIP5809A
This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off. During inspection Technician may notice DTC P0300 (Engine Misfire Detected) active or stored in history. Customers may also comment that the check engine light was flashing while driving up a long grade or smooth road with steady throttle. This condition may be caused by the P0300 diagnostic falsely setting the DTC under certain driving conditions. Upon reviewing GDS data you may notice misfires being recorded on any cylinder but may be more noticeable on cylinders 1 and 6. Engineering is working on an updated calibration to address this concern.
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
PIE0648
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a rubbing type noise heard while turning the steering wheel.
N212333800
Emission Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles equipped with a performance air intake system (LPO RVK or 5W7). The Engine Control Module (ECM) may not have been programmed with the calibrations appropriate for the performance air intake system installed on the engine in these vehicles. Dealers will reprogram the ECM.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21NA136
This technical bulletin provides repair information to correct a customer concern of Crooked Rear View Camera Guideline Image on Radio Display.
21NA139
This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
PIE0646
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the trailer light message and/or trailer disconnect message on the infotainment screen.
PIC6438
This Preliminary information communicates a condition where the Video Processing Control Module is not able to be programmed to the vehicle. This PI offeres a couple workarounds while Engineering evaluates the concern.
PIE0645
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon Lamp Illuminated on Driver Information Center (DIC), Transmission Not Shifting Properly and/or Slipping, DTC P0796, P2714 Set.
PIP5776E
This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
PIP5806A
This preliminary information bulletin instructs to technicians to use the Picoscope or a make physical inspection to check for debris on the cam postion sensor and to check for a bent target wheel on the camshaft.
N202316020
Service Update - Radio Software Update (OTA) - Certain 2021 model year vehicles listed above, with an infotainment system, may have a condition where the infotainment system screen will appear black with no audio and no chime at key on during cold temperature conditions. Dealers are to verify radio software level and update if necessary.
PIE0609A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise heard from the engine compartment, loss of charging and/or reduced alternator output.
PIT4261G
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5809
This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off. During inspection Technician may notice DTC P0300 (Engine Misfire Detected) active or stored in history. Customers may also comment that the check engine light was flashing while driving up a long grade or smooth road with steady throttle. This condition may be caused by the P0300 diagnostic falsely setting the DTC under certain driving conditions. Upon reviewing GDS data you may notice misfires being recorded on any cylinder but may be more noticeable on cylinders 1 and 6. Engineering is working on an updated calibration to address this concern.
PIE0625A
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a turn signal not canceling and/or mis-canceling.
PIT5666C
This Preliminary information communicates an issue with a noise caused by the engine harness rubbing on the floor pan. Dealers are to reposition the harness to fix the noise.
PIT5689D
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
21NA132
This informational bulletin provides Changes to the Automatic Stop/Start feature for Certain 2021 Escalade models, Silverado 1500, Suburban, Tahoe, Sierra 1500, Yukon models Equipped with RPO NSS.
N212332820
Service Update. Certain vehicles may not be able to access Apps. A most notable improvement list this software update may correct is located at the end of this bulletin for conditions or concerns a customer may experience. Dealers will reprogram the radio.
PIP5808
This Preliminary information communicates to technicians to replace the ECM and affected sensor if diagnostics leads to replacement of the ECM.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
PIE0602C
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Engine Soon Lamp illuminated on Driver Information Center.
PIE0642A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System Message on the Driver Information Center (DIC).
PIP5792B
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder, stall or high transmission fluid temperature concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
21NA125
This service bulletin provides a procedure to correct a condition of a Service Emission System and/or Service Engine Soon Lamp Illuminated on Driver Information Center (DIC), DTC P208B Set.
N212336570
Service Update. Certain trucks may falsely set fuel injector diagnostic trouble codes P026C and/or P20EE. Dealers will reprogram the engine control module (ECM).
PIP5752M
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506, Possible valve spring concern
21NA128
This technical bulletin provides repair information to correct a customer concern of MIL Illuminated- ECM Update for P026C, P20EE, or P11D5.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIE0642
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System Message on the Driver Information Center (DIC).
120851002M
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
21NA121
This technical bulletin provides a procedure to inspect fuses F51DR and/or F52DR in the X51R right instrument panel fuse block when they should not be installed.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5403H
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
PIT5681B
This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications
PIP5806
This preliminary information bulletin instructs to technicians to use the Picoscope or a make physical inspection to check for a suspected bent target wheel on the camshaft.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIP5792A
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder or stall concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5776D
This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
PIT4322L
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
PIT5746A
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
18NA279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
PIE0610B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Loss of Power, Instrument Panel Cluster (IPC) Gauges are Inoperative and/or Fluctuate, Multiple Warning Lights on DIC.
N212330660
Service Update Bulletin. Certain vehicles may have an erratic signal coming from the engine manifold absolute pressure (MAP) sensor. Customers may notice the service engine soon (SES) lamp illuminate or was illuminated and turned off. DTC?s P0106 and P0108 may also be present as active or stored in history. Dealers will replace the MAP sensor.
PIE0623
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp illuminated on the Driver Information Center (DIC).
21NA101
This service bulletin provides a procedure to replace both front door seals to correct a customer concern of Howl, Hoot, or Whistle Type Noise when Driving in Crosswinds.
PIP5805
This Preliminary information communicates that the performance air cleaner kit (cold air intake system) can only be installed on vehicles that had the option ordered for the vehicle when it was produced. This performance air filter kit can not be installed on vehicles that were not ordered / produced with this option. This document also reinforces, the vehicles that did have the kit ordered and installed, a calibration is needed to make the kit work properly or DTC's may set.
120851002L
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
20NA218
This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
PIT5839A
This Preliminary information communicates to GM dealers that the above mentioned concern is software related and that General Motors is working on a solution.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
21NA110
This informational bulletin provides information for dealers/technicians on Information on GM Accessories - Instructions on Claim Submission on Dealer-Replaced Tonneau Covers During Warranty Period.
19NA129
This technical bulletin provides repair information to correct a customer concern of a squeak and/or clunking noise coming from the rear of the vehicle.
PIE0602B
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Engine Soon Lamp illuminated on Driver Information Center.
N212335340
Customer Satisfaction Program. Certain vehicles, equipped with a 5.3 L engine, may have a diagnostic calibration in the engine control module (ECM) causing it to stay awake resulting in a parasitic drain on the battery. This could cause diagnostic trouble code (DTC) P0111 and the presence of other low voltage DTC?s. Dealers will update the ECM with the latest calibrations.
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
21NA079
This technical bulletin provides a procedure to replace the lower seat frame to correct the condition of Pop Noise Heard During Seat Travel and/or Inadequate Seat Rearward Travel due to a supplier installation error.
21NA096
This technical bulletin provides a procedure to program the ECM to correct the customers concern.
21NA109
This service bulletin provides diagnostic information for a customer concern of engine vibration.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA106
This informational bulletin advises the technician to verify the TCM is asleep before trying to repair the transmission in order for all the codes to be re-set.
PIP5748F
This Preliminary information communicates to the technition instructions to replace the particulate matter sensor for a P1488 and to use the special labor operation for tracking purposes.
PIT5839
This Preliminary information communicates to GM dealers that the above mentioned concern is software related and that General Motors is working on a solution.
PIE0615A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a tick and/or ping type noise heard from the Propeller Shaft during acceleration and/or braking.
070842006P
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
PIP5776C
This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21NA089
This technical bulletin provides a procedure to replace the rear calipers if found packed for of mud and debris.
PIT5677E
This Preliminary information communicates the following issues and directs dealership to inspect the engine harness for shorting. Some customers may comment on any of the following concerns: - SES MIL - No Start - No Crank - Engine runs rough - Reduced engine power - Erratic speedo - Blown Fuse(s): F46UA, F47UA, F51UA, F78UA, F85UA, F86UA, F87UA, and/or F90UA When checking for DTC's any combination may be found: C15AA P001A P2B00 P2B01 P2B03 P2B96 P001B P003D P0107 P018C P01E5 P01E6 P01E7 P0237 P0340 P0341 P0355 P0365 P037C P03F0 P0521 P0522 P0532 P0616 P077C P07BF P0707 P1101 P112F P146D P159F p16A0 p16A2 P171B P2122 P26E5 P2812 P2814 P2B53 P2C05 P2C08 P2C09 P2C0C P2C0D P2C10 P2C12 P2C15 P2C16 P2C19 P305E P3084 P3089 P308E P3093 P3094 P3095 P3098 P30B0 P30B3 P30CF U0073 U0100 U0101 U0140 U0644 U0672
PIP5752L
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506, Possible valve spring concern
PIP5788A
This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off, with no driveabilty concerns. During inspection Technician may notice DTC P2635. Unknown at this time engineering is working on this concern
21NA068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
PIE0628
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp illuminated on Driver Information Center (DIC) with DTCs P3055, P3056 Set.
PIT5666B
This Preliminary information communicates an issue with a noise caused by the engine harness rubbing on the floor pan. Dealers are to reposition the harness to fix the noise.
PIT5674B
This Preliminary information communicates that after installation of GM Accessory Performance Brake Pads it may be noticed the EBCM has set DTC(s) C116C 05 and/or C116B 05. There will be NO warning lights or messages displayed on the IPC/DIC. The GM Accessory Performance Brake Pads do not utilize the brake pad wear sensor. None. These DTC(s) do not cause any warning lights or messages to be displayed in the IPC/DIC. Per the GM Accessory Performance Brake installation instructions, the brake pad sensor connector should be capped with the supplied cap and the brake pad life system disabled in the DIC.
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
PIP5654A
This Preliminary information communicates to the dealer technician that the valve body Part Unique Number (PUN) may contain the letter O or the number 0.
PIP5801A
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506,P3189, P318A, P318B, P318C, P318D, P318E, P318F, P3190 Possible broken valve spring.
20NA038
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
PIP5801
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506,P3189, P318A, P318B, P318C, P318D, P318E, P318F, P3190 Possible broken valve spring.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIP5794A
This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue.
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
PIP5799
This Preliminary information communicates to the dealer technician to replace the transmission valve body on 2019-2021 10 speed transmissions to correct DTCs P2812 and P2814 setting if Service Information does not lead to root case of these DTCs.
PIT3227Q
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5803B
This Preliminary information communicates to dealers there is a known condition with being able to set the Teen Driver PIN and that General Motors Engineering team is working on a correction.
PIT5830
This Preliminary information communicates an issue with a low or dead battery issue caused by incorrect ECM calibrations.
21NA081
This technical bulletin provides a procedure to locate a possible short in the engine wiring harness.
PIE0627
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards one or more camera views showing intermittent behavior and/or totally inoperable.
PIP5798
This Preliminary information communicates Some customers may comment about a rough idle and/or vibration at idle. This condition may be most noticeable when the engine is completely warmed up and accessories are off, you may also feel this while idling at a stop in Drive. May feel like a misfire, stumble, lopey or lumpy idle or may be described as a low idle. This concern may be caused by several potential causes: Misfire and/or base engine concern Wrong fuel used (regular instead of premium when required) Idle speed fluctuation Engine mount pre-load
PIT5791A
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
PIT5829
This Preliminary information communicates a condition where the the customer may see a SD card remove message accompanied by a 0X40000 code on the DIC or radio display. This PI offers some testing tips and advises on direction depending on the tests and procedures outlined in the PI
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
21NA053
This service bulletin provides repair information for Radio Software Version V155 Update.
PIE0625
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a turn signal not canceling and/or mis-canceling.
PIP5212C
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
21NA032
This technical bulletin provides repair information to correct a customer concern of DTC P0101 Mass Air Flow (MAF) Sensor Performance, P1682 Set after MAF Replacement.
PIT5828
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
21NA078
This informational bulletin advises the technician of the changes in the DFM and DFM system for the pickups.
PIP5712B
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related service procedures.
PIP5793
This Preliminary information communicates Information on AFM/DFM usage for 2021 MY pickups
PIP5794
This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue.
PIT5818
This Preliminary information communicates an issues will low or poor heater performance on the drivers side. Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core.
PIP5745A
This Preliminary information communicates to technicians a possible cause and correction for a P026A
PIP5791
This Preliminary information communicates to dealership technicians to perform a sweep of the coolant flow control valve and test the circuits before replacing the Engine Coolant Flow Control Valve, and to assist engineering in root causing the P2B60.
21NA061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs (North America ONLY).
PIP5787A
This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off. During inspection Technician may notice DTC, P0106 (Manifold Absolute Pressure Sensor Performance), P0108 (Manifold Absolute Pressure Sensor Circuit High) and/or P00C7 (Intake Air Pressure Measurement System Sensor and Multiple Sensors Correlation) codes active or stored in history. This condition may be caused by a faulty Manifold Absolute Pressure (MAP) sensor.
PIP5792
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder or stall concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
PIT5715A
This Preliminary Information provides information to the technician about a additional diagnostic tip for a check engine lamp for DTC P3055 and P3056 and the start/Stop being inoperative.
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
21NA056
This technical bulletin provides a procedure to correct the condition of Information on Vehicles Engine Shuts Off After 30 or 60 Minutes of Idling.
PIP5787
This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off. During inspection Technician may notice DTC, P0106 (Manifold Absolute Pressure Sensor Performance), P0108 (Manifold Absolute Pressure Sensor Circuit High) and/or P00C7 (Intake Air Pressure Measurement System Sensor and Multiple Sensors Correlation) codes active or stored in history. This condition may be caused by a faulty Manifold Absolute Pressure (MAP) sensor.
N202324120
Customer Satisfaction Program. On certain vehicles may experience brake function issues over time based on feedback received from the supplier concerning the condition of certain eBoost brake unit assemblies. Dealers are to replace the eBoost brake unit assembly.
PIC6425C
This Preliminary information communicates A list of software concerns and advises that engineering is working on a resolution. This PI will be changed to a bulletin once the Software is released.
PIP5788
This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off, with no driveabilty concerns. During inspection Technician may notice DTC P2635. Unknown at this time engineering is working on this concern
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
19NA255
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
20NA082
This informational bulletin explains why more DEF is being used in diesel engines do to new emission standards.
PIT5803A
This Preliminary information communicates to dealers there is a known condition with being able to set the Teen Driver PIN and that General Motors Engineering team is working on a correction
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5712A
This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer removal.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
21NA002
This informational bulletin provides a test procedure, for a possible faulty DEF Heater.
PIE0615
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a tick and/or ping type noise heard from the Propeller Shaft during acceleration and/or braking.
PIE0610A
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Loss of Power, Instrument Panel Cluster (IPC) Gauges are Inoperative and/or Fluctuate, Multiple Warning Lights on DIC.
PIT5744A
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT5819
This Preliminary information communicates in temperatures below freezing, it may be noticed that exhaust is only exiting from the right hand exhaust tailpipe. The cause of this condition is a low point in left side tailpipe which results in condensation building up at the low point in the tailpipe. In low temperatures the condensation can freeze and form ice limiting the flow of exhaust out of the left tailpipe. Dealers are to drill a small hole in the left tailpipe to allow condensation to drain.
PIT5820
This Preliminary information communicates an issues with an SES MIL and DTC P2B87 setting. Engineering has releasing updated cals to correct the concern.
N212328090
Customer Satisfaction Program. Certain 2021 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, equipped with an 8 speed automatic transmission, (RPO MQE), may have a broken reaction carrier in the transmission. Dealers will replace the transmission.
PIP5655E
This Preliminary information communicates to the dealer technician that the 10L1000 transmission and valve body assembly part restriction has ended. Dealers are advised that these transmissions and valve bodies can now be ordered through the regular GM CCA parts process or PQC process for required dealers (Canada).
PIP5776B
This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
PIE0612A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Dead Battery and/or Shift to Park Lamp Illuminated On Driver Information Center (DIC).
N232329330
Customer Satisfaction Program. Certain vehicles may have a cargo tie down ring made incorrectly available for ordering at the time of vehicle purchase. This cargo tie down ring accessory (RPO 5VI) is only designed to work with a Steel Bed and not a Carbon Pro Bed. Dealers will provide the customer with a reimbursement check in the amount of $100.
PIP5771B
This Preliminary information communicates to the dealer technician to replace the valve body on 8 speed transmissions setting DTC P0796 if no debris is found in the transmission fluid pan. If debris is found in the transmission fluid pan the technician is advised to repair the transmission as needed and replace the valve body.
PIP5784
This Preliminary information communicates to the dealer technician to inspect for a missing 1-2-7-8-R clutch fluid passage seal or incorrect 1-2-7-8-R clutch fluid passage seal being install for a no movement concern after valve body replacement on the 8L45 or 8L90 transmissions.
N212328090 Stop
Stop Delivery Order for Upcoming Customer Satisfaction Program.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
18NA285
This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
21NA006
This bulletin provides a possible location of a bad connection at the reductant fluid tanks electrical connector.
21NA007
This technical bulletin provides a procedure to program the reductant fluid module if found the cause of the customers concern.
PIE0610
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Loss of Power, Instrument Panel Cluster (IPC) Gauges are Inoperative and/or Fluctuate, Multiple Warning Lights on DIC.
PIE0609
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise heard from the engine compartment, loss of charging and/or reduced alternator output.
20NA237
This service bulletin provides V152 radio software update information to correct customer concerns of various software issues.
PIC6425A
This Preliminary information communicates A list of software concerns and advises that engineering is working on a resolution. This PI will be changed to a bulletin once the Software is released.
PIE0599B
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
19NA257
This technical bulletin provides repair information to correct a customer concern of the pickup box being out of alignment.
20NA175
This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle.
PIC6425
This Preliminary information communicates A list of software concerns and advises that engineering is working on a resolution. This PI will be changed to a bulletin once the Software is released.
PIE0601A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Engine Soon Lamp being illuminated.
PIT5803
This Preliminary information communicates to dealers there is a known condition with being able to set the Teen Driver PIN and that General Motors Engineering team is working on a correction
PIP5733G
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
PIT5799A
This Preliminary information communicates a cocnern where a flashing spot can intermittently show up on the radio display while in reverse. The PI advises that engineering is investigating the concern.
20NA235
This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
N202319660 01
Service Update. Certain vehicles may present a broken engine valve spring. This may cause the engine to run rough, an engine knocking or ticking noise, a check engine light illumination, or a possible vehicle stall. Dealers are to perform the inspection procedure contained within this bulletin.
PIT5751C
This Preliminary information communicates and issue with the SES MIL on setting DTC's P0201/P0202/P0203/P0204/P0205/P0206/P0216 and instructing dealership to inspect the engine wiring harness for damage.
20NA221
This technical bulletin provides repair information to correct a customer concern of Unable to Access Apps and Remote Personalization Features in the Radio.
PIT5386F
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5479D
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIT5793A
This Preliminary information communicates that engineering is Work on a Software fix for some radio apps not Opening, Connected Navigation (live traffic, etc.) is not functioning (base navigation functions correctly)
17NA166
This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
PIP5764A
This Preliminary information communicates to the technician a possible cause of a P2B60 as terminal corrosiosn and provides a correction
PIT5387J
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
090604026S
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIC6423
This Preliminary Information communication requests information from the technician about vehicles that may have Bluetooth or phone projection issues. Dealer should request as much information from the customer on the concern as possible and fill in the questionaire.
PIT5789A
This Preliminary information communicates an issues with an SES MIL and DTC P2B87 setting. Engineering is working on releasing updated BCM cals to correct the concern.
040089015V
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
19NA136
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
N202320510
Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. The vehicle coolant system temperature is monitored and will display multiple warnings to the customer as coolant temperatures rise. At a set coolant temperature, the MIL will illuminate, DTC P2B85 will set in the engine control module (ECM), the oil pressure gauge will indicate high oil pressure and reduced torque with notification to the driver of reduced power will occur. If the customer continues to drive after this warning and the coolant temperature continues to rise, a chime will occur, the AC will be disabled and an additional message instructing the driver to idle will illuminate. If the customer continues to drive the vehicle after all previous warnings and the coolant temperature continues to rise a message the engine will shut down could occur, and the engine will be shut down. Dealers are to replace the water pump.
PIE0599A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
PIT5161H
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIE0601
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Engine Soon Lamp being illuminated.
20NA078
This technical bulletin provides a procedure to replace the 4 5 6 clutch housing if the bushing was found worn and the cause of the customers concern.
N202319660
Service Update. Certain vehicles may present a broken engine valve spring. This may cause the engine to run rough, an engine knocking or ticking noise, a check engine light illumination, or a possible vehicle stall. Dealers are to perform the inspection procedure contained within this bulletin.
PIP5752G
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506, Possible valve spring concern
PIP5764
This Preliminary information communicates to the technician a possible cause of a P2B60 as terminal corrosiosn and provides a correction
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIE0580A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise coming from the window regulator area.
PIE0599
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
PIP5733F
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
030604017O
This Informational Bulletin provides information on availability of Diesel Fuel additives.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5793
This Preliminary information communicates that engineering is Work on a Software fix for some radio apps not Opening, Connected Navigation (live traffic, etc.) is not functioning (base navigation functions correctly)
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIP5759A
This Preliminary information communicates 6.2L engine restriction, Contact TAC
PIT5791
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
100605002I
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
PIP5750A
This Preliminary information communicates the possibility of the having dtc p06DD P06DA P06DB due to engine wiring harness concerns.
PIP5752F
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506, Possible valve spring concern
20NA196
This service bulletin provides information and a service procedure for dealers/technicians on OnStar Over the Air Update for TTY / TDD Operation and Continuous Improvement Changes.
PIT5387H
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
20NA160
This service bulletin provides information for dealers/technicians on Normal Characteristic - Wireless Phone Projection Audio Cuts Out Every 10 Seconds on New/Unsold Vehicles.
PIE0590
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards check to the engine lamp being illuminated on the drivers information center (DIC).
060089026Q
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIT5734A
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
PIT5736A
This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
PIT5551F
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIP5733E
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5753
PIP5753 created to advise the technician to inspect for loose bolts on the turbocharger if there is a performance issue and code set.
PIE0574A
This engineering informational bulletin is requesting information from technicians to inspect for engine oil leak and contact the engineer listed.
PIP5733D
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
20NA157
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
20NA187
This technical bulletin provides a repair procedure to correct a customer concern of Delayed and/or Harsh Engagement of Transmission Shift After Vehicle Sitting with Engine Off.
PIE0580
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise coming from the window regulator area.
PIP5733A
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
PIP5745
This Preliminary information communicates to technicians a possible cause and correction for a P026A
PIP5684B
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
090089002R
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
20NA083
This technical bulletin provides a procedure to check the oil level for correct reading and oil pressure switch is in working order.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.