17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIC4696E
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable. E version update is to add administrative details.
17NA073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIC4696D
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable.
PIC4696C
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.
PIP4723C
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP4723B
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP4138P
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
16NA260
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
PIC4696B
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.
PIP5346
This Preliminary Information communication provides information to the technician about cooler line fittings that come with the 4T65E General Motors remanufactured transmission may not be the same as Original equipment manufacturer quick connect verses inverted flare. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC4696A
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.
PIP4404F
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
PIP5280
This Preliminary Information communication provides information to the technician about vehicles that may have a buzz noise at idle after fuel pressure regulator replacement. Technician will need to gain access to the fuel pump. After gaining access to the fuel pump check the power and ground for voltage drop with the key in the off from the fuel pump to the battery post. Technician should also check the pin fit and terminal drag. Technician may replace the fuel pump connector with the updated part using the latest version service bulletin 04-06-04-088C. Technician should inspect voltage drop points at the UBEC, fuel pump relay, ground at the frame and the battery cable grounds. If excessive resistance is found at the crimps, replace the crimp n seal splice sleeves for the affected circuits. If the circuits do not have high resistance replace the regulator using part number 19236428.
PIT3098E
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
Recalls
Vehicle Recalls
05-06-04-035D
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PIP5169
This Preliminary Information communication provides information to the technician about vehicles that are setting Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 and 6-8 are not crossed.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
130089009
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
PIP4404E
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
PIP4138N
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PI0969
This preliminary informational bulletin provides information on High Oil Pressure on Startup After Engine Replacement Concern.
PIP4138M
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIP4138L
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIP3259J
This Preliminary Information communication provides information to the technician about vehicles that may have a planetary gear whine noise in first and second gear. Technician should compare the noise to a like vehicle. Technician will need to check the build date of the transmission, if it was built after 09/01/2003 and it is determined that a vehicle has an abnormal amount of noise, perform the rear unit end play check. Technician will replace the output planetary gear set if end play is out of specification. The transmission assembly will need to be replaced if the end play is with in specification.
PIP3720D
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
PIP5072
This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with the input housing. Technician will need to replace the input housing if there is an air leak 3-4 clutches.
PIP-4138K
GM: THE SERVICE ENGINE SOON LIGHT IS ON, THERE IS ALSO A MISFIRE OR ENGINE NOISE. THERE ARE MULTIPLE POSSIBLE CAUSES. *RM
08089-B
GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE
08-089
BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
3340
LEFT FRONT AXLE SHAFT DIFFICULT TO REMOVE. AXLE DIFFERENTIAL LEAK SEAL SHAFT. *KB
020525006
ANTILOCK BRAKE (ABS) ACTIVATION AT LOW SPEEDS. *TT
010730038B
THE SERVICE ENGINE SOON LAMP IS ILLUMINATED, NO 3RD AND 4TH GEAR, THE TRANSMISSION DOES NOT SHIFT CORRECTLY, THE TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. *TT
020730024A
DIAGNOSIS OF CRACKED OR BROKEN TRANSMISSION CASE. *TT 2006 AND PRIOR CARS AND LIGHT DUTY TRUCKS. *TT
020307002
REVISED FRONT CASTER AND CAMBER ADJUSTMENT PROCEDURE. ORIGINAL NOT YET RECEIVED. *TT
040604088
REPLACEMENT OF CONNECTOR WHEN REPLACING FUEL TANK MODULE/FUEL PUMP MODULE. *TT
040139007
LOSS OF HEATING VENTILATION AIR CONDITIONING. SYSTEM MODE AND OR TEMPERATURE CONTROL. *EH
00149D
MALFUNCTION INDICATOR LAMP ON WITH A P0300 SET AND A MISFIRE. VARIOUS MODELS INCLUDING 1996 - 1999 P32 MODELS. SIT BULLETIN 1416475. *TT
01119A
ROLL-OUT FOR THE GEN III SMALL BLOCK ENGINES WITH IRIDIUM SPARK PLUGS. ALSO INCLUDES 2003/2004 M/L VANS. *TT
01599
4L60E, 4L65E FORWARD AND LOW REVERSE WAVED STEEL CLUTCH PLATE APPEARANCE CHANGE. *TT
3005
93-00 FULL SIZE UTILITIES (GMT 400 OLD STYLE ONLY) AC BLOWS WARM AND THE HIGH SIDE PRESSURE IS TOO HIGH. *MJ
3058
GOODWRENCH ENGINE AND REPLACEMENT CRANKSHAFT INFORMATION. *TT
3121
EXHAUST VIBRATION RESONANCE OR MOAN. (2004-2005 GMC DENALI) *SC
00149C
MALFUNCTION INDICATOR LAMP ON WITH A P0300 SET AND A MISFIRE. VARIOUS MODELS INCLUDING THE 1996-1999 P32 AND THE 1996-2002 GMC C/K TRUCK. *TT
01349A
6.5L L49 L56 L57 L65 DIESEL ENGINE REQUIRING FUEL INJECTION PUMP REPLACEMENT. MODELS P32/P42 1994-1999 INCLUDED. *TT
01409
THE NVG 136 ALL WHEEL DRIVE (AWD) TRANSFER CASE AND THE 236 AND 246 NVG SELECTABLE TRANSFER CASE SHUDDER ON TURNS. *TT
01410
POOR PERFORMANCE FROM A STOP IN 2WD, AUTO OR 4WD HI. 2003, 2003 CADILLAC EXT ALSO INCLUDED. *TT
010730002C
MALFUNCTION INDICATOR LAMP (MIL) IS ON; THE TRANSMISSION IS STUCK IN THIRD GEAR; AND / OR THE INSTRUMENT CLUSTER IS INOPERATIVE. *TT
020421005A
SLIPS IN 4-WHEEL DRIVE, NOISE, VIBRATION, LEAKS, HOT ODOR. *TT
020525006A
ANTILOCK BRAKE (ABS) ACTIVATION AT LOW SPEEDS ON VARIOUS MODELS INCLUDING THE 1995 AND 1996 ENVOY. *TT
990730016A
DIAGNOSTIC INFORMATION FOR INTERMITTENT TRANSMISSION DOWNSHIFT, SLIP, BUSY/CYCLING TCC OR NOISY COOLING FAN. *TT
020849007
CENTER CONSOLE LID HARD TO OPEN OR CLOSE. *TT
010601029B
SOME CUSTOMERS MAY COMMENT ON HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. *TT
020421005
SOME VEHICLES WILL NOT MOVE WHEN 4-WHEEL DRIVE IS REQUESTED, NOISE, SHUDDER, POOR PERFORMANCE, TRANSMISSION / TRANSFER CASE SLIPS, TRANSMISSION WILL NOT UPSHIFT, SLIPS IN 4-WHEEL DRIVE. *TT
020604023A
SOME CUSTOMERS MAY COMMENT ON A MILD TO SEVERE ENGINE PING (COMMONLY REFERRED TO AS SPARK KNOCK) USUALLY WORSE DURING ACCELERATION AND / OR AN ILLUMINATED MALFUNCTION INDICATOR LAMP. *TT
020604023
SOME CUSTOMERS MAY COMMENT ON A MILD TO SEVERE ENGINE PING (SPARK KNOCK) DURING ACCELERATION AND / OR ILLUMINATED MALFUNCTION INDICATOR LAMP WITH DIAGNOSTIC TROUBLE CODE P0332 SET. *TT
020421004
SOME CUSTOMERS MAY COMMENT ON THE SERVICE 4WD INDICATOR ILLUMINATING WITH DIAGNOSTIC TROUBLE CODE B2725 SET. *TT
010139007
SUBJECT REGARDING LOSS OF HVAC SYSTEM MODE AND/OR TEMPERATURE CONTROL. *TT
010730038
SOME CUSTOMERS MAY COMMENT THAT THE SERVICE ENGINE SOON LAMP IS ILLUMINATED, NO 3RD AND 4TH GEAR, THE TRANSMISSION DOES NOT SHIFT CORRECTLY, THE TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. *TT
010856004A
INFORMATION REGARDING SECURITY LAMP ILLUMINATION ON THE INSTUMENT PANEL, ENGINE STALLS. *YH
010856004
INFORMATION REGARDING SECURITY LAMP ILLUMINATING ON THE INSTRUMENT PANEL, ENGINE STALL, NO START, AND DIAGNOSIC TROUBLE CODE B2960. *SLC
010856002A
SOME VEHICLES MAY EXHIBIT A SECURITY LAMP ILLUMINATED ON THE INSTRUMENT PANEL, ENGINE STALL, NO START CONDITION, AND DIAGNOSTIC TROUBLE CODE B2960. *TT
010856002
SOME CUSTOMERS MAY HAVE CONCERNS WITH THE SECURITY LAMP ILLUMINATING WHILE DRIVING; THE SECURITY LAMP MAY BE ON OR OFF; THE ENGINE CRANKS BUT WILL NOT START AND THE SECURITY LAMP IS FLASHING; AND / OR THE ENGINE STARTS THEN STALLS AND THE SECURITY LAMP IS FLASHING. *TT
00152
CAMPAIGN PARTS BULLETIN REGARDING FMVSS NECK EXTENSION REQUIREMENTS. *TT
00044
SUBJECT REGARDING FMVSS NECK EXTENSION REQUIREMENTS. *TT
000866001
SUBJECT REGARDING WATER INTRUSION INTO REAR COMPARTMENT. *TT
660421002
CUSTOMER MAY COMPLAIN THAT THE 4WD IS INOPERATIVE. *TT
990844002
SOME CUSTOMERS MAY COMMENT THAT THE CD CHANGER WILL NOT RELEASE WHEN DEPRESSING THE EJECT BUTTON. *TT
00773
4L60E, 4L65E REPLACEMENT VALVE BODY GASKETS DOES NOT SEEM TO FIT. *TT
3001
THE SERVICE INFORMATION AND OWNERS MANUAL DO NOT SHOW A SERVICE INTERVAL FOR THE 8.6, 9.5, 9.75, 10.5, AND 11.5 INCH REAR AXLES WITH OR WITHOUT G80 (LOCKING DIFFERENTIAL). *TT 2006 ALL GENERAL MOTORS LIGHT DUTY TRUCKS, VANS AND UTILITIES. *TT
3012B
THE NVG 136 ALL WHEEL DRIVE (AWD) TRANSFER CASE AND THE 236 AND 246 NVG SELECTABLE TRANSFER CASES OPERATING IN THE AUTO MODE MAY EXHIBIT A CONDITION OF A VIBRATION/SHUDDER DURING LOW SPEED TURNS SUCH AS A PARKING LOT MANEUVER, UP TO APPROXIMATELY 5 MPH. *TT 3012A NOT YET RECEIVED. *TT
3081
SERVICE ENGINE SOON LIGHT AND P0300 WHEN TOWING, CRUISING UPHILL OR ON HARD ACCELERATION. *TT
3232
1999 - 2005 GEN II COLD ENGINE MISFIRE AT IDLE WITH POSSIBLE P0171 AND/OR P0174. *TT
3259C
4L80E, 4L85E WHINE NOISE IN FIRST AND SECOND GEAR. *TT
3267
DIAGNOSTIC TROUBLE CODE P0128 OR ENGINE WILL NOT REACH OPERATING TEMPERATURE. *SC
3276
4L80E OUTPUT CARRIER THRUST WASHER CHANGES. *TT
3300
HORN INOPERATIVE AT TIMES. *KB
3300C
APPLICATION OF HORN AT HORN PAD INOPERATIVE. RKE FUNCTION FOR PANIC ALARM WORKS. *TT
3349
4WD INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) U1026 ATC FUSE OPEN. *TT
3359
INTERIOR LIGHTS INOPERATIVE AFTER BCM REPLACEMENT B2618 DIAGNOSTIC TROUBLE CODE. *TT
3364
REAR AXLE RETAINER BUTTON BREAKAGE. *EH
3389
FOUR WHEEL DRIVE INOPERATIVE AND THE 4WD SERVICE LIGHT WILL ILLUMINATE. DIAGNOSIS MAY REVEAL THAT THE ATC FUSE COULD BE OPEN, POSSIBLE DTC C0308, OR VARIOUS U CODES MAY BE SET. THE ENCODER MOTOR MAY ALSO BE SHORTED OR THE TCCM MAY BE DAMAGED. *TT
3424
ELECTRONIC TRANSFER CASE UNABLE TO COMPLETE SHIFT. *TT
3526
INTERMITTENT SERVICE 4WD LIGHT COMES ON WITH DIAGNOSTIC TROUBLE CODE (DTC) C0306 OR C0308 STORED IN TCCM. *TT
4030
NEW DESIGN FRONT AXLE SIDE BEARING ADJUSTERS. *KB
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.