Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
920017
Service Campaign
Grand Design is addressing concerns of excessive frame flex or wall securement in the front upper deck area of a limited number of fifth-wheel units. This condition could potentially occur over time due to a combination of manufacturing variations, an overload condition, or hitch modifications. Wall securement or excessive frame flex does not compromise vehicle safety or structural integrity of the coach as verified by third-party experts. This service campaign covers 2020-2023 Grand Design Solitude and Momentum fifth wheel products that are 18,000lbs GVWR and over.
920015
Service Campaign
Lippert Components and Grand Design RV are launching a Customer Satisfaction Campaign to address frame web cracks appearing above the spring hangers on some Solitude 310GK & Reflection 303RLS models. The units affected were produced between June 2013 and May 2021.
TSB 24-001
Service Bulletin/Repair Instructions
TSB 24-001 Issued in March on March 7th. Concern: Complaint of upper deck flex which results in cosmetic damages to the interior and excessive flex at the pin box. Remedy : The procedure outlined in attached summary to assess damages if any and direct customers to the next steps.
24-002
Service Bulletin/Repair Instructions
Broken Interior Step treads. Steps may break at the riser due to the amount of overhang.
TSB 22-003
Service Bulletin/Repair Instructions
The rear upper deck on Solitude ST390RK models produced prior to June 6, 2022 may not be properly supported. As a result, the rear upper deck floor may sag slightly at the sidewalls. Remedy: The remedy includes the use of additional fasteners (961113 - Screw 14x1 Hex Waster Type a Zinc, 960736- #625 Tri-fold LG FLG Alum .39-.354 Grip Rivet) and support bracing. (512064 - 1x2 Stuffed AL Tube, 512065 - 2x3 Stuffed AL Tube)
TSB21-002
Service Bulletin/Repair Instructions
Gray Tank has an uncapped plumbing hole on top of tank on ST346FLS select units.