ONL6AX022025A
Other
Owner Notification Letter - Under certain circumstances, after coming to a stop and the idle stop feature engaging, your vehicle may not automatically restart.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
ONL6AX022025A
Owner Notification Letter - Under certain circumstances, after coming to a stop and the idle stop feature engaging, your vehicle may not automatically restart.
ATI&08062024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
ATI&07222024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
A24-085
Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
ATI&07052024901
Dealer Message - Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
ATI&06032024903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
ATI&05032024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS.
ATI&04152024903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&03262024903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&03212024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&03102024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&02292024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&02142024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&02072024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&01312024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ONL6AX01102024A
Owner Notification Letter - Under certain circumstances, after coming to a stop and the idle stop feature engaging, your vehicle may not automatically restart.
ATI&01022024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&11272023909
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-008
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ABOM11102023902
Dealer Message - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ATI&11062023905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10232023903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ABOM08312023901
Dealer Message - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL illuminating and set DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
A23-027
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
APOC05102023901
Dealer Message - American Honda is requesting a parts inspection for only 76253-THR-A12 - MIRROR SET, L. Check your current inventory and return any inventory of these parts to American Honda immediately that are missing the 2 silver tabs/clips. They tabs/clips may be loose in the package.
A23-023
Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
ATI&02072023905
Dealer Message- American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&01192023
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ONL6HO10212022
Owner Notification Letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). On certain 2018 Odyssey EX, EX-L, Touring, and Elite trim levels, the Display Audio and rearview camera stay off during a quick ignition cycle. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
A22-027
Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions. "Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions."
ONL6RP09162022
Owner's Notification Letter - Our records indicate that a Product Update has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). During manufacturing, the rearview camera was not properly sealed. This can let moisture enter the camera, causing the camera display to be cloudy or the camera not to work, and/or a Rear Camera Not Available message to appear.
A22-001
Service bulletin - On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. As of August 23, 2022, the Product Improvement Campaign has ended. The TCU can no longer be updated using Over The Air updates. If the customer needs to restore TCU services, the only option is to replace the TCU. This would be done as a customer pay repair.
ONLH6CODY0808202
Customer letter - Our records indicate that a Product Update has not been completed on this vehicle . The audio/information screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
A22-018
Service bulletin - After powering open, the tailgate either slowly sags down or the power tailgate control unit sounds a warning tone before powering the tailgate closed. The right tailgate spring internal damper is damaged and does not have sufficient pressure to support the tailgate.
A22-010
Service bulletin - When activating the sliding door power window auto-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software compatibility issue between the power window regulator control unit and the rear window switch.
24142_honda_6gb_
Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost.
ONL6GB01262022
Owner Notification Letter - On February 22, 2022, the 3G network will no longer support the in-vehicle services that previously were supported for your vehicle. The Telematics Control Unit (TCU) in your vehicle must be updated using the Over the Air (OTA) update to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible. After February 22, 2022, restoring services will require a customer pay TCU replacement performed by a service technician at an authorized dealer.
ABOM01142022
Dealer Message - Today, January 14, 2022, Honda is announcing a product improvement campaign (PIC) for certain 2018-2020 Odyssey, 2019-2021 Passport, and 2019-2022 Pilot vehicles to update the telematics control unit (TCU) software for an upcoming network service change. Perform an iN VIN status inquiry to determine which units in your inventory are affected.
AATS211101
Tech Line Summary Article - Customers are reporting the windows roll up partially but stop and roll back down when attempting to close the sliding door windows using the Auto-Up feature. An investigation of the complaint has identified a software compatibility issue between the window switch and window regulator. We are currently working on a fix, but there is currently no recommended repair. Until a repair is made available, advise the customer to close the window using manual operation by lightly pulling up on the switch until the desired position is reached. Also, they should avoid pulling up firmly on the switch to prevent activating automatic operation and the Auto-Up feature.
ATI&10272021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&10252021904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&10112021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A19-124
Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration, or the MIL comes on with DTC P0716.
ATI&10052021906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A17-090
Service Bulletin - Under certain conditions, the rear window switch internal software enters an unstable condition and cannot recover, making the window switch inoperable.
ATI&09232021901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AJA17881
Job Aid - This job aid contains information on the MOST Bus Network and troubleshooting information for common problems.
ATI&09102021907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&08312021901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&08252021907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&08162021905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&08092021903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&07292021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&07222021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS07132021
Dealer Message - American Honda Motor Co., Inc. has agreed to a proposed class action settlement relating to Infotainment System components for certain trim levels of the following vehicles: 2018-2019 Odyssey, 2019 Pilot and 2019 Passport.
A21-013
Service Bulletin - A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues.
ATI&07072021903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&06152021907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS05262021904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A20-059
Service Bulletin - The Display Audio and rearview camera stay off during a quick ignition cycle.
APOC05102021
Dealer Message - On February 18, 2021, American Honda announced a warranty extension for certain 2018-20 Odyssey, 2019-20 Passport, and 2019-20 Pilot vehicles. This warranty extension covers communication issues in the MOST bus network where the vehicle may have popping or crackling from the speakers, no sound from the audio system, a Network Loss message, or display issues.
APaS04222021903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS04222021905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Odysseys, Passports, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ONLR9Q04052021
Owner Notification Letter - On some 2018-20 Odyssey models, a loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues. For these vehicles that display any of the above symptoms and it is determined that the symptoms relate to the MOST bus network connectors, American Honda is extending the warranty for the MOST bus network on these vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.
APaS03302021904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS03302021910
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Odysseys, Passports, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ONLN9403292021
Owner Notification Letter - On some 2017-19 Pilot, 2017-19 Ridgeline, and 2018-19 Odyssey models, the malfunction indicator light (MIL) may come on if one or more of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
ONLW8V03292021
Owner Notification Letter - On some 2016-17 Pilot, 2017 Ridgeline, and 2018 Odysey models, the malfunction indicator light (MIL) may come on if one of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) Depending on which DTCs were stored, the powertrain control module (PCM) may need the PGM-FI and A/T software updated. Additionally, the fuel injectors may need to be replaced. American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
APaS03102021901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A20-049
Service Bulletin - There is a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues.
ABOM02182021
Dealer Message - Today, February 18, 2021, American Honda is announcing a warranty extension for certain 2018-20 Odyssey, 2019-20 Passport, and 2019-20 Pilot vehicles. This warranty extension covers communication issues in the MOST bus network where the vehicle may have popping or crackling from the speakers, no sound from the audio system, a Network Loss message, or display issues. American Honda is extending the warranty for the MOST bus network connectors on these vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.
APaS02152021901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A18-025
Service Bulletin - MIL Comes On with DTC P0300-P0306 or P219A/B
A19-072
Service Bulletin - MIL Comes On with DTC P0430 or P0430 with P030X, P219A, P219B (With Software Update)
A19-073
Service Bulletin - MIL Comes On with DTC P0430 or P0430 with P030X, P219A, P219B (Without Software Update)
A20-100
Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter. Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
A21-010
Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter. Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
ABOM02112021
Dealer Message - On, November 24, 2020, American Honda announced a warranty extension for certain 2016 Pilot vehicles. Today, February 11, 2021 American Honda is announcing an expansion to the vehicles covered under this warranty extension. Certain 2018-19 Odyssey, 2017-19 Pilot, and 2017-19 Ridgeline vehicles are being added to this market action. American Honda is extending the warranty coverage of the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
A07-030
Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye
APaS01222021906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A21010C
ServiceNews Article - We have received information from the vendor (Alpine) that display panels are being replaced for cracks on the center display screen. When they review these parts, they're finding that an aftermarket screen protector had been installed and that the screen protector is cracked. So, if you have a center display that appears to have a cracked screen, confirm that it does not have an aftermarket screen protector installed. If installed, remove it, and then check if the center display screen itself is cracked.
APaS01062021904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A20-102
Service Bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call and stored voice tags are missing when the ignition is turned ON.
APaS12052020907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS11042020908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A16-054
Service Bulletin - The timing belt area makes a chirping noise after the engine warms up.
APaS10162020908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ACGP10122020
Dealer Message - On September 23rd, 2020 American Honda announced that part number 39530-THR-A23 related to Service Bulletins 20-050 "Noncompliance Recall: 2019 - 20 Odyssey Rearview Camera" and 20-060 "Product Update: 2018 Odyssey Rearview Camera" was available via open ordering. Because of the limited supply of parts, dealers were asked to order only the parts tat were immediately needed, allowing for the most amount of repairs possible.
APaS09282020909
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A20-060
Service Bulletin - The rearview camera display is cloudy or the rearview camera does not work and/or the Rear Camera Not Available message is displayed.
ABOM09232020
Dealer Message - Today, September 23, 2020 American Honda is announcing a product update for certain 2018 Odyssey vehicles equipped with a rearview camera display that may not be functioning properly. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
ACGP09232020
Dealer Message - As of Wednesday, September 23, 2020 part 39530-THR-A23 related to Service Bulletins 20-050 "Noncompliance Recall: 2019 - 20 Odyssey Rearview Camera" and "Product Update: 2018 Odyssey Rearview Camera" is available via open ordering.
ONL6HP09232020
Owner Notification Letter - On 2018 Odyssey EX, EX-L, Touring, and Elite trim levels, the Display Audio and rearview camera stay off during a quick ignition cycle. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
ONL6RP09232020
Owner Notification Letter - During manufacturing, the rearview camera was not properly sealed. This can let moisture enter the camera, causing the camera display to be cloudy or the camera not to work, and/or a Rear Camera Not Available message to appear.
APaS09112020
Dealer Message - As of Friday, September 11, 2020 all parts related to Service Bulletins 20-049 and 20-058 "Popping or Crackling from the Speakers; No Sound from the Audio System; Network Loss Message and/or Display Issues" are available via open ordering.
APaS09102020909
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APTD07292020
Dealer Message - Service Bulletins A20-058 and A20-049 are now released to address popping or crackling noises from the speakers, no sound from the audio system, or possibility of a "Network Loss" message due to a poor connection in the MOST Bus Network. Previous distance learning provided temporary repair procedures to address these complaints, and now we've updated the training to address the latest information provided in the bulletin.
APaS07292020
Dealer Message - On Monday July 27th, American Honda released Service Bulletin 20-049 for 19-20 Odyssey. Service Bulletin 20-058 for 19-21 Pilot and Passport is forthcoming. These service bulletins are for "Popping or Crackle From Speakers, No Sound From the Audio System, Network Loss Message and/or Display Issues".
A20-037
Service Bulletin - The front door locks are not unlocking or locking the vehicle with the keyless remote.
A20060B
ServiceNews Article - We've been getting reports that incorrect parts are being ordered when trying to order an infotainment control unit from Denso. Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit. This is due to a change in the Remanufactured Parts Order form.
APaS06152020901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05292020901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A19030B
Servicenews article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network or a harness/wiring issue.
A20-013
Service bulletin - The RES screen will freeze or go blank while in use, and a Camera System Problem. Image cannot be displayed message appears on the Display Audio screen when using CabinWatch (if equipped). The RES control unit may have a software or hardware issue.
ATS200201
Tech Line Summary Article - There was a provisional procedure provided to all field engineers to attempt the repair of certain customers' vehicles that might have experienced issues related to the MOST connectors, resulting in the audio system shutting down and the speakers making popping noises.
APaS02202020905
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19-028
Service Bulletin - When closing the power sliding door, it reverses direction. There is a software issue that may falsely detect an obstruction causing the power sliding door to reverse direction while closing.
APaS02052020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19070E
ServiceNews Article - Are you having this issue while using Apple CarPlay? -It beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the Display Audio stays on.
APaS01242020
Dealer Message - Popping or Crackling noise from the speakers is a current market issue that affects 2018-2020 Odysseys, 2019-2020 Passports, and 2019-2020 Pilots. We are actively investigating this issue. Until a complete countermeasure is available, we would like to make you aware of a Honda Service News dated December 2019, "Popping or Crackling from the Speakers? Check MOST Bus Network." This Service News shows some examples of problem areas found during repairs and offers suggestions for how to isolate the source of the noise.
APaS01242020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS01072020908
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AAMV200101
Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
APP01032020
Dealer Message - The January episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Check Out the MOST Bus Network Failure Log!"
AAMV200102
Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
A19-097
Service Bulletin - Vehicles with system software version B.1.0.24 or higher now have the capability to log MOST bus network failures.
APaS12022019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A16-013
Service Bulletin - There is a chirping coming from the engine area with the engine warmed up. The high pressure fuel pump is making a chirp.
APaS11142019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS11142019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11142019911
Dealer Message - American Honda Motor Co., Inc. (AHM) is requesting instrument panel bracket inspections of ALL 2018 Odysseys that fit the criteria listed below.
ONL6GP11082019_4
Owner Notification Letter - On 2018-20 Odyssey EX, EX-L, Touring, and Elite trim levels, the Display Audio screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
APaS10282019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS10282019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10282019912
Dealer Message - American Honda Motor Co., Inc. (AHM) is requesting instrument panel bracket inspections of ALL 2018 Odysseys that fit the criteria listed below.
APaS10092019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS10092019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10092019913
Dealer Message - American Honda Motor Co., Inc. (AHM) is requesting instrument panel bracket inspections of ALL 2018 Odysseys that fit the criteria listed below.
A19-096
Service Bulletin - The Display Audio screen may show the clock off by 1 hour. This is caused by a software issue that stores the incorrect date in the audio unit.
APaS09252019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS09252019904
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.
APaS09252019907
Dealer Message - American Honda Motor Co., Inc. (AHM) is requesting instrument panel bracket inspections of ALL 2018 Odysseys that fit the criteria listed below.
APaS09092019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09092019904
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS09092019908
Dealer Message - American Honda Motor Co., Inc. (AHM) is requesting instrument panel bracket inspections of ALL 2018 Odysseys that fit the criteria listed below.
ABOM08292019902
Dealer Message - Today, August 29, 2019, American Honda is announcing a product update for certain 2018-2020 Odyssey, 2019 Passport and 2019-2020 Pilot vehicles where the display audio system may not show the correct time. Do an iN VIN status inquiry to determine which units in your inventory are affected.
APaS08272019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A17-036
Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]). Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])
APaS08142019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS08142019910
Dealer Message - American Honda Motor Co., Inc. (AHM) is requesting instrument panel bracket inspections of ALL 2018 Odysseys that fit the criteria listed below.
APaS07302019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19-023
Service Bulletin - There is a high-pitched noise coming from the heater case while the fan is on.
A19070C
ServiceNews Article - There's a video going around on YouTube and online forums that claims to fix an issue where the audio unit stays on with the ignition turned to OFF. This fix has you run a Hardware Auto Detect from the diagnostic screen. There's just one problem with this fix: if you run it with the audio unit in this failed state, it causes a No Audio Connection or Radio Unavailable message and a loss of sound! If you get any vehicles in for this issue, find out if your customer tried this fix. If they did, advise them to not run it again.
APaS07082019906
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19-071
Service Bulletin - Auto idle stop does not work. The PCM incorrectly calculates battery current, which prevents auto idle stop from working.
AER19060A
Engineering Request for Investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS06102019
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, Pilots & Ridgelines with a customer complaint of a chirp noise heard inside cabin or coming from the engine compartment. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS05242019903
Dealer Message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19050C
ServiceNews Article - This article is aimed at service advisors. It covers an issue that's easy to handle on the service drive. When plugging in an HDMI device, does the RES screen image have a green tint to it?
A19050B
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
APaS05072019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys with a customer complaint of pulsation in the brakes when applying brakes at highway speeds. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05072019904
Dealer Message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A17-075
Service Bulletin - This service bulletin provides additional information for the "Sliding Door Position Adjustment" procedure in the service information.
APaS04182019905
Dealer Message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS04182019906
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys with a customer complaint of pulsation in the brakes when applying brakes at highway speeds. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATS190402
Tech Line Summary Article - Are you having this issue while using Apple CarPlay? -CarPlay beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the navigation display stays on.
ATS190403
Tech Line Summary Article - We're currently investigating an issue that when using CabinWatch and the RES is streaming an application or playing a DVD for 10 minutes or more, a Camera System Problem. Image cannot be displayed. message appears on the Display Audio screen. At the same time, the overhead screen freezes, but the audio keeps playing.
APaS04022019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys with a customer complaint of pulsation in the brakes when applying brakes at highway speeds. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04022019902
Dealer Message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS03262019
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys with a customer complaint of pulsation in the brakes when applying brakes at highway speeds. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03202019904
Dealer Message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS02252019901
Dealer Message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19-022
Service Bulletin - When raising the fan speed and/or temperature at the rear climate control panel, the rear fan control and/or rear temperature control button may be hard to press or not work.
ONL6PW02212019
Owner Notification Letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The rear window switch has an internal issue, which may make the window switch inoperable.
APaS02052019901
Dealer message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS01182019901
Dealer message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A17090D
Servicenews Article - Is the hands-free access power tailgate not working or not working like it should? Before you start any heavy troubleshooting, make sure you're using the right motion to activate the hands-free access power tailgate control unit/sensor; it won't activate unless you do.
APaS01022019902
Dealer message - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AER18120A
Engineering request for investigation - American Honda (AHM) is investigating certain 2018-2019 Odysseys with customer complaint of power tailgate inop. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18-125
Service bulletin - There is a buzz, hum, booming, or vibration noise from the front driver door speaker at 1500 RPM while driving between 35-45 MPH. The software in the ANC control unit.
APaS11262018903
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of a high-pitched noise coming from the heater case when heater fan is on. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
AER18110A
Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of a highpitched noise coming from the heater case when heater fan is on. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS11132018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of a high-pitched noise coming from the heater case when heater fan is on. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A18090F
Service bulletin - The Bluetooth ® HandsFreeLink ® (HFL) system freezes after a phone call, and the stored voice tags are missing when the ignition is turned to ON. Some audio units are not updated to the latest software version.
AER18090A
Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the sliding door not closing at rear. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS09242018901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the sliding door not closing at rear. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A16-087
Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T. During assembly, the transmission end cover sealing gasket was torn.
TS-WI-0290
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
A18-086
Service bulletin - Some troubleshooting procedures for a loss of communication or F-CAN malfunction DTC?s require running the F-CAN Bus Connected Unit Check using the i-HDS. There are certain control units that may be reported as Not Available in the Status column even though they are properly communicating.
A18080F
Servicenews article - Are you hearing a rumbling from the driver's door s eaker that sounds like driving on a shoulder rumble strip? We're aware of this issue and have it under investigation.
A18080G
Servicenews article - We're getting reports that after about 10 minutes of continuous CabinWatch use, the Display Audio screen shows an error message and goes black or stops working. We're aware of this issue and have it under investigation. This issue affects just CabinWatch and goes away after cycling the ignition.
APaS08152018903
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys & Pilots with a customer complaint of the auto idle stop inoperative. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS07272018903
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys & Pilots with a customer complaint of the auto idle stop inoperative. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18070D
Servicenews article - Until recently, Tech Line had only two categories for auto idle stop system issues. That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what's listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won't be able to help unless you do.
A18070E
Servicenews article - There are two types of 12-volt batteries used in Honda vehicles today: the conventional flooded lead acid (FLA) battery and the absorbed glass mat (AGM) battery. Each battery type has its own uniquely tuned charging and battery management systems, therefore cannot be interchanged.
APaS07092018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys & Pilots with a customer complaint of the auto idle stop inoperative. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATS180701
Tech line summary article - We're currently looking at complaints that the power sliding doors won't latch when closed. When this happens, the Door Open message appears on the driver information interface, there's a constant beeping while driving, and the rear edge of the door sticks out.
APaS05312018904
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys & Pilots with a customer complaint of the auto idle stop inoperative. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS05102018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys & Pilots with a customer complaint of the auto idle stop inoperative. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18-018
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather. Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
ATS 180501
Tech line summary article - Are you hearing a rumbling from the driver's door speaker that sounds like driving on a shoulder rumble strip? We're aware of this issue and have it under investigation.
APaS04242018901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys & Pilots with a customer complaint of the auto idle stop inoperative. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS04232018903
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the sliding door reversal during closing operation. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS04062018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the fuel lid not opening when pushed. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS04062018904
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the sliding door reversal during closing operation. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Customer Letter
Customer letter - Your navigation application on your 2018 Odyssey may slow down when off-road cumulative driving (such as parking lots, gated communities, private roads) is extensive. Map scrolling and search operation may be delayed or appear not to work.
6WF 3-30-2018
Customer letter - Your 2018 Odyssey has a new feature that lets them automatically download the latest connectivity (navigation, rear entertainment) software when located in a Honda dealer?s service area. This lets you receive the latest updates and fixes. Your Odyssey does not meet the design specifications and you may not be able to receive the latest software.
6WG 3-30-2018
Customer letter - Your 2018 Odyssey has a new feature that lets them automatically download the latest connectivity (navigation, and rear entertainment) software when located in a Honda dealer?s service area. This lets you receive the latest updates and fixes for known problems. Your 2018 Odyssey does not meet the design specifications, and you may not be able to receive the latest software. In addition, the vehicle?s navigation application may slow down when cumulative off-road driving (parking lots, gated communities, private roads) is done. Map scrolling and search operation may be delayed or appear not to work.
APaS03262018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the sliding door reversal during closing operation. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS03202018901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the sliding door reversal during closing operation. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS03202018904
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the fuel lid not opening when pushed. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18-007
Service bulletin - A new feature lets the vehicle automatically download the latest audio and connectivity (audio, navigation, and rear entertainment) software when located in a Honda dealer's service area. This lets the vehicle receive the latest updates and fixes for known problems. Affected vehicles do not meet the design specifications, and you may not be able to receive the latest software at a Honda dealer. In addition, the vehicle's navigation application may slow down when cumulative off-road driving (parking lots, gated communities, private roads) is done. Map scrolling and search operation may be delayed or appear not to work.
A18-009
Service bulletin - Affected vehicles have a new feature that lets them automatically download the latest audio and connectivity (audio, navigation, rear entertainment) software when located in a Honda dealer's service area. This lets the vehicle receive the latest updates and fixes. The affected vehicles do not meet the design specifications, and you may not be able to receive the latest software at a Honda dealer.
ATS180308
Tech line summary article - If you get a vehicle with Error Code 9003 Unable to Update on the Display Audio, it means there?s a problem doing an over-the-air (OTA) update. We?re aware of this issue, and we?re looking for a solution.
A18-008
Service bulletin - The navigation application may slow down when extensive cumulative driving (such as parking lots, gated communities, private roads) is done. Map scrolling and search operation may be delayed or appear not to work.
ABOM03062018901
Dealer message - Due to faulty software installed in the affected vehicles, the DA unit cannot connect to the OTA while in the dealership to receive software updates. Some vehicles can connect to the OTA but need an update to the navigation system. The navigation system in these vehicles saves driving history, which leads to the system becoming either slow or unresponsive. A third group of vehicles are affected by both symptoms, leading to the final campaign.
ATS180206
Tech line summary article - Until recently, Tech Line had only two categories for auto idle stop system issues. That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what?s listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won?t be able to help unless you do.
APaS01242018901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of either a front brake noise or a rear brake noise. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS01032018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of either a front brake noise or a rear brake noise. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11272017902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of either a front brake noise or a rear brake noise. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A17-088
Service bulletin - The audio unit displays Check Tuner when in the SXM mode or Radio Unavailable displays in AM/FM mode. The remote tuner unit has a software problem.
ABOM11102017901
Dealer message - Today, November 10, 2017, American Honda is announcing a Product Update for a limited number of 2018 Odyssey vehicles where under certain conditions, the rear window switch internal software enters an unstable condition and cannot recover, making the window switch inoperable. Check VIN Status to determine which units in your inventory are affected.
APaS11102017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of either a front brake noise or a rear brake noise. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATS171101
Tech line summary article - We?re currently looking at complaints that the power sliding doors won?t latch when closed. When this happens, the Door Open message appears on the driver information interface, there?s a constant beeping while driving, and the rear edge of the door sticks out.
A17090B
Servicenews article - Because of the higher center console that comes in the 2018 Odyssey, we needed to change the driver?s seat armrest ergonomics to reduce contact between the armrest and the center console with the driver?s seat lowered as far as it will go. As a result, some customers may find the driver?s seat armrest isn?t as comfortable as they would like in its fully lowered position.
A16087
Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T. During assembly, the transmission end cover sealing gasket was torn.
A17080G
Servicenews article - On 2018 Odysseys, DTCs U1281 (wireless charger unit lost communication with MICU) and U128D (wireless charger unit lost communication with gauge control module) may falsely set during normal operation after the ignition is turned off. These DTCs don?t cause any indicators to come on, but when falsely set, appear together when you?re doing an all DTC check or a body DTC check. Once they?re cleared, they won?t return immediately but could return after some normal usage of the vehicle.
APaS08212017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the rear sliding door latch not engaging with the striker or not cinching the door closed. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS08092017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the rear sliding door latch not engaging with the striker or not cinching the door closed. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A15060D
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
AMV170801
Tech2tech videos - To operate a vehicle on a lift or vehicle dynamometer, you may need to disable the VSA. For 2018 Odyssey, the front brake caliper bolts must be replaced after removing them.
AMV170803
Tech2tech videos - For 2018 Odyssey, the front brake caliper bolts must be replaced after removing them.
APaS07122017901
Dealer message - American Honda (AHM) has discovered certain 2018 Odysseys with a possible door lock cable routing and/or a RES display concerns. AHM requests that you inspect and repair these vehicles prior to sale.
APaS07122017902
Door lock cable inspection and repair procedure
APaS07122017903
Rear entertainment system display inspection
AER17070A
Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the rear brake judder. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS07062017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018 Odysseys with a customer complaint of the rear brake judder. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A17050D
Service news article - On early production vehicles, when the factory removed the No. 18 BACKUP (10 A) fuse for shipping, DTC U1291-00 (lost communication with the relay control module) was falsely set. This DTC doesn't cause any indicators to come on, but it will show up the first time you run an all DTC check with the i-HDS.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.