Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A23-009
Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.
A24-048
Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.
A16-013
Service Bulletin - Drivers may experience a chirping sound coming from the engine area with the engine warmed up due to the high pressure fuel pump is making a chirp.
A24-085
Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
A18-080
Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained due to a poor O-ring compression against the receiver/dryer barrel wall.
ATI&04082024905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&03212024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&02292024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&02202024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengerâs power window inop from driverâs master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-008
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
A23-073
Service Bulletin - The vehicle's transmission temperature can become too hot due to automatic transmission fluid deterioration causing high foaming and low viscosity. During extended high load driving, the automatic transmission fluid will foam and cooler flow rate is reduced.
A23-023
Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
A19-024
Service Bulletin - There is a loud buzzing or whining when adjusting the driverâs or front passengerâs seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
ONL6AX03102023-2
Product Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline. Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
ONL6T603102023-2
Warranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty extension notice date.
ONL6T603102023-4
Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
A23-024
Service Bulletin - The headlight seal may become damaged from a misadjusted hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight.
ABOM01062023
Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
A20-056
Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
A20-022
Service bulletin - One or more accessory running board lights are flickering or not working. The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal
A17-083
Service Bulletin - The hood flutters or vibrates at highway speeds.
A20-029
Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
A16030B
Honda Service News Article Android Display Audio Screen Goes blank during LaneWatch Calmera Aiming
ONLW8V03292021
Owner Notification Letter - On some 2016-17 Pilot, 2017 Ridgeline, and 2018 Odysey models, the malfunction indicator light (MIL) may come on if one of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) Depending on which DTCs were stored, the powertrain control module (PCM) may need the PGM-FI and A/T software updated. Additionally, the fuel injectors may need to be replaced. American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
ONLY9302162021
Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
A20-100
Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter. Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
ABOM02112021
Dealer Message - On, November 24, 2020, American Honda announced a warranty extension for certain 2016 Pilot vehicles. Today, February 11, 2021 American Honda is announcing an expansion to the vehicles covered under this warranty extension. Certain 2018-19 Odyssey, 2017-19 Pilot, and 2017-19 Ridgeline vehicles are being added to this market action. American Honda is extending the warranty coverage of the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
A07-030
Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye
A20-117
Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
ABOM12092020
Dealer Message - Today, December 9, 2020, American Honda is announcing a warranty extension for certain 2015-17 Fit, 2016-18 HR-V, 2016-17 Pilot, and 2017 Ridgeline vehicles. This warranty extension covers the engine start/stop switch to address concerns of difficulty in starting or stopping the engine. American Honda is extending the warranty coverage of the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
ABOM11242020
Dealer Message - The fuel injectors may not have been manufactured to proper specifications. As a result, debris from the high pressure pump or the fuel injector machining process may cause internal wear or clogging inside one or more injectors. Also, the PCM software may misinterpret sensor inputs as deteriorated catalytic converter.
A16-054
Service Bulletin - The timing belt area makes a chirping noise after the engine warms up.
APaS06152020901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05292020901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A20-031
Service Bulletin - The bolt holes for the replacement second row seat frames are not threaded and require special self-tapping bolts to secure the seat cushion and seat-back frame to the seat frame.
APaS02202020905
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS02132020910
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS02052020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS01282020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS01242020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS01072020908
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A19-072
Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]). Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])
APaS12022019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11142019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10282019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AAW10212019
Dealer Message - On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins. Please review the following summary of requirements within these bulletins and share with the appropriate staff to ensure proper claim submission.
APaS10092019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09252019904
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.
APaS09092019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A19-057
Service Bulletin - This warranty extension only applies to 2013-14 Odyssey and 2013-16 Pilot vehicles that are painted NH-603P White Diamond Pearl. The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customerinduced damage, etc.
APaS08272019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A17-036
Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]). Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])
ONL6R308082019_1
Owner Notification Letter - On some 2013-14 Odyssey and 2013-16 Pilot models, the exterior paint on the roof and tailgate may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the paint in these areas to 7 years from the original date of purchase.
AAW08072019
Dealer Message - In the last few weeks, American Honda has issued several paint warranty extension service bulletins on the Pilot, Odyssey, HR-V and Fit models due to paint defects under S/B# 19-055, 19-056, 19 057, 19-058 and 19-064. It is important that your dealership follows the requirements listed in the service bulletins (and below) or your claim may be debited.
APaS07302019905
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2017 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18-122
Service Bulletin - Bluetooth HandsFreeLink freezes after a phone call, and stored voice tags are missing when the ignition is turned to ON.
A19-004
Service Bulletin - During a downshift from 9th or 8th gear to 7th gear or lower, a miscalculation in the TCM software causes the MIL to come on with DTC P0716, input shaft [mainshaft] speed sensor [range/performance].
ABOM06012019
Dealer Message - Today, June 1, 2019, American Honda is announcing a warranty extension for certain 2011-14 Odyssey and 2013-16 Pilot vehicles with either Taffeta White or White Diamond Pearl paint to address customer concerns with peeling paint. American Honda is extending the paint warranty coverage from 3 years/unlimited mileage to 7 years/unlimited mileage.
A18-025
Service Bulletin - The MIL comes on with DTC P0300 (random misfire detected), and/or P0301-P0306 (cylinder misfire detected), or P219A/B (air-fuel ratio variation of cylinder [bank 1, rear bank/bank 2, front bank]).
A19050B
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
A13050F
ServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound (Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.
APaS04162019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is interested in collecting batteries from multiple models. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
APaS04162019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is interested in collecting batteries from multiple models. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
APaS04162019903
Dealer Message - American Honda Motor Co, Inc. (AHM) has been collecting batteries from certain models under certain conditions. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
ATS190101
Tech line summary article - We're getting reports of vehicles being stuck in ACCESSORY mode and unable to fully shut down. When this happens, the audio unit stays on, the ENGINE START/STOP button blinks, the gear position indicator doesn't show P, and the doors won't lock.
APaS11282018901
Dealer message - American Honda Motor Co, Inc. (AHM) has been collecting batteries from certain models under certain conditions. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below. Qualifiers: AHM is collecting if the vehicle meets the following requirements this time:
CL(KG1)-11192018
Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The 9-speed automatic transmission fluid (ATF) warmer may have been improperly manufactured and may allow the engine coolant and ATF to intermix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement.
CL(KG4)-11192018
Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. Your Pilot previously had the transmission replaced because of a leaking 9-speed automatic transmission fluid (ATF) warmer. As the issue was under investigation when the transmission was replaced, your vehicle needs further action before it is completely repaired.
APaS11132018903
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18-121
Service bulletin - The Bluetooth ® HandsFreeLink ® (HFL) system freezes after a phone call, and the stored voice tags are missing when the ignition is turned to ON. Some audio units are not updated to the latest software version.
APaS11052018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10172018903
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10022018903
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A16-087
Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T. During assembly, the transmission end cover sealing gasket was torn.
APaS09172018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS09172018904
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08312018903
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS08312018904
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08152018901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS08152018904
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AER18070A
Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS07312018901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS07272018906
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18070D
Servicenews article - Until recently, Tech Line had only two categories for auto idle stop system issues. That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what's listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won't be able to help unless you do.
A18070E
Servicenews article - There are two types of 12-volt batteries used in Honda vehicles today: the conventional flooded lead acid (FLA) battery and the absorbed glass mat (AGM) battery. Each battery type has its own uniquely tuned charging and battery management systems, therefore cannot be interchanged.
A18070F
Servicenews article - We're currently looking into a no-start issue requiring 12-volt battery replacement. To fully understand what's causing it, we need to collect failed batteries from vehicles that meet these criteria.
APaS07092018905
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A16-021
Service bulletin - Certain units have roof molding retaining clips that are spread too far apart. In high crosswinds, there is a possibility that the molding may detach.
APaS06252018903
Dealer Message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18060H
Servicenews article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.
A18-040
Service bulletin - The roof molding front end caps become loose and lift away from roof panel. The roof molding front end caps are not held on securely.
APaS06062018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05312018905
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05142018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18-018
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather. Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
APaS05072018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05022018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04302018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18-024
Service bulletin - The clock resets, and the navigation shows the vehicle in the wrong location. The navigation unit is faulty.
APaS04252018902
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18-034
Service bulletin - When adjusting the driver's seat height or tilt, the power seat does not move or moves just a small amount and clicks loudly during operation. The vertical transmission assembly (VTA) unit has a stripped internal gear.
APaS04122018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A17-009
Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement.
A17-011
Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement. These vehicles previously had the transmission replaced because the transmission warmers leaked. In rare cases, these vehicles may have also overheated but because the issue was under investigation, a standard repair procedure hadn?t been developed. Further action is needed before the vehicle is completely repaired.
A17-035
Service bulletin - American Honda is extending the warranty on the 9-speed transmission warmers to 10 years from the original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed transmission warmer.
APaS04062018905
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04052018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04032018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04022018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03272018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03262018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATS180309
Tech line summary article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.
APaS03232018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03212018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATS180307
Tech line summary article - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03192018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03162018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03142018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03122018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03062018901
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind
APaS03022018903
Dealer message - American Honda Motor Co.(AHM) is investigating certain 2016 Pilots with a customer complaint of a no-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind
A17-014
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
A17-015
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
ATS180206
Tech line summary article - Until recently, Tech Line had only two categories for auto idle stop system issues. That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what?s listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won?t be able to help unless you do.
A17-082
Service bulletin - The driver?s and/or front passenger?s seat heaters work intermittently or may not operate at all. The heater wire of the heater element can get pinched or broken in the trench area of the seat cushion.
AVE02142018901
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
A18-010
Service bulletin - While driving, the customer may experience flickering interior/exterior lights, multiple indicators coming on, jerky steering and/or other voltage-related fluctuations. The B+ sensing screw on the alternator is not torqued properly.
A18010G
Servicenews article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it?s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there?s something wrong with the seat heaters.
A18010I
Servicenews article - We?re getting reports of reduced engine power with the MIL on. Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.
ATS170206
Tech line summary article - If there?s an EVAP system leak from the filler neck (DTC P0455 [EVAP system large leak detected] or P0456 [EVAP system very small leak detected] is set), don?t replace the fuel fill pipe! Instead, replace the mis-fuel inhibit device and the main flap unit. Honda parts stock carries replacement parts just for this purpose.
Customer Letter
Customer letter - On a limited number of 2016?17 Pilot vehicles, the 9-speed automatic transmission fluid (ATF) warmer may leak internally. If the ATF warmer leaks, you may notice one or more of the following symptoms: ? The vehicle overheats. ? The transmission shifts poorly. ? The transmission makes noise during shifting.
A16087
Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T. During assembly, the transmission end cover sealing gasket was torn.
ATS160905
Tech line summary article - Some customers have reported that when opening the tailgate after it rains they?re getting doused with a stream of water while standing under it. We?re aware of this issue and have it under investigation.
ATS160802
Tech line summary article - When looking at the Speed Dial list, are the voice tag icons missing from phone entries that were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren't searchable using voice commands.
ATS161201
Tech line summary article - We're getting reports of reduced engine power with the MIL on. Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.
A17009
Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement.
ABOM08042017901
Dealer message - Today, August 4, 2017, American Honda is announcing two product updates and a warranty extension on certain model year 2016 Pilot vehicles to address vehicles with a possible leaking transmission warmer. Some of these vehicles may be in your new or used inventory and should be repaired prior to sale.
A15060D
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
A17070C
Service news article - Because of a transmission case casting flaw, the inside of the torque converter bracket hole in some 9-speed A/Ts is porous enough that ATF could leak from the hole. This flaw was found by the transmission factory during production.
FOLLOWUP NOTICE
FOLLOWUP NOTICE - OUR RECORDS INDICATE THAT A PRODUCT UPDATE HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE ADDRESS CARD FOR THE AFFECTED VIN. DURING MANUFACTURING, THE GAUGE CONTROL MODULE SOFTWARE INSTALLED DID NOT MEET SPECIFICATION AND THERE ARE TWO POTENTIAL ISSUES: THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER WHEN THE OFF MODE IS SELECTED (TOURING AND ELITE ONLY). THE GAUGE CONTROL MODULE LOSES COMMUNICATION WITH THE HDS OR MAY NOT TRANSFER THE ODOMETER MILEAGE AND MAINTENANCE MINDER INFORMATION WHEN REPLACING THE GAUGE CONTROL MODULE. THERE IS ONE SOFTWARE UPDATE THAT WILL REPAIR ONE OR BOTH OF THE ISSUES AFFECTING YOUR VEHICLE.
ATS160708
Tech line summary article - Is the panoramic glass roof sunshade binding, sagging, or bunching? If so, replace it. The replacement sunshade has been countermeasured not to do this. Keep in mind that some minor wrinkling of the sunshade fabric is normal while it's opening or closing and it doesn't affect sunshade operation. When in its fully closed position, the sunshade shouldn't have any wrinkles.
ATS160903
Tech line summary article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it's warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there's something wrong with the seat heaters.
APaS05312017904
Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A17050C
Service news article - Are you looking at what seems to be a rear differential axle seal or pinion seal leak? Something to keep in mind: The actual culprit may be something loose or damaged above it. A loose or damaged fluid pressure sensor will drip rear differential fluid onto the axle seal. A loose fluid pressure check port will drip that fluid onto the pinion seal.
A16-071
Service bulletin - One or more window glass moves slowly while opening or closing. Additionally, if a window does move slowly, it is possible for the vehicle to unlearn the auto up/down feature on the driver's or front passenger's window. There is too much friction caused by the glass run channel.
Followup Notific
Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. On some 2016 Pilot vehicles, the roof molding retaining clips are spread too far apart. In high crosswinds, there is a possibility that the molding may detach.
APaS05182017901
Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APAS04242017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER17040A
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS04122017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS04042017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER17030C
ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03272017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03272017903
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A17-019
SERVICE BULLETIN - THE LOWER DOOR TRIM IS LOOSE. THE MOUNTING CLIPS HAVE LOW RETENTION FORCE.
APAS03162017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16-097
SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION SYSTEM THAT MAY CAUSE ANY OF THE FOLLOWING ISSUES: AUDIO MAKES SKIPPING/HELICOPTER NOISE. SCREEN GOES BLANK WHEN QUICKLY SHIFTING INTO REVERSE AFTER START. AUDIO-NAVIGATION SYSTEM REBOOTS. USB AUDIO RESUMES AT BEGINNING OF SONG. PRESETS ARE BLANK AT START. VOLUME IS ERRATIC WHEN LANEWATCH® CAMERA IS ON AND VOLUME IS CHANGED ON SCREEN. RES FREEZES. ERROR MESSAGE CONTAINING EXTFRAMEWORK HAS STOPPED. NAVIGATION SYSTEM DOES NOT PROPERLY INDICATE VEHICLE LOCATION.
APAS03102017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS02232017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS170205
TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
A16-091
Service bulletin - All vehicles affected by this bulletin were superseded to 17-014.
A15-072
SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE THE DISPLAY SCREEN, INCLUDING ANY VIDEO IMAGES, TO GO BLANK AND THE UNIT TO STOP WORKING.
A17010D
SERVICE NEWS ARTICLE - DO YOU HAVE A VEHICLE THAT HAS MULTIPLE INDICATORS ON OR WONT GO INTO GEAR AND THE MIL IS ON WITH A/T DTC P26C3 (INTERNAL CONTROL MODULE TRANSMISSION RANGE SENSOR PERFORMANCE)? THERE MAY BE DEBRIS IN THE REVERSE OR NEUTRAL SHIFT BUTTONS OF THE SHIFT BY WIRE (SBW) SHIFTER ASSEMBLY THATS CAUSING THEM TO STICK. TYPICAL DEBRIS ARE PARTICLES IN THE REVERSE SHIFT BUTTON OR STICKY RESIDUE IN THE NEUTRAL SHIFT BUTTON FROM SOMETHING THAT SPILLED.
APAS02032017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS161002
TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS WITH SAMSUNG/ANDROID SMARTPHONES HAVE REPORTED THAT WHILE PLAYING PANDORA THROUGH HFL, A NO DEVICE CONNECTED MESSAGE APPEARS ON THE DISPLAY AUDIO SCREEN AND PANDORA STOPS WORKING. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA/AUDIO UNIT/AUDIO-NAVIGATION UNIT ISSUE.
APAS01122017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16120B
SERVICENEWS ARTICLE - IN A 9-SPEED A/T, THE ATF LEVEL IS CRITICAL. IF ITS TOO HIGH, THE TRANSMISSION COULD SHIFT HARD. IF ITS TOO LOW, THE TRANSMISSION COULD SLIP. THIS TRANSMISSION ALSO DOESNT USE A DIPSTICK. TO CHECK THE ATF LEVEL, YOU NEED TO RUN A SPECIAL PROCEDURE. ALTHOUGH ITS COVERED IN THE SERVICE INFORMATION, WERE INCLUDING IT IN THIS ARTICLE ALONG WITH SOME TIPS TO HELP ENSURE YOURE DOING THE JOB RIGHT.
ATS161103
TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OF THESE ISSUES? WHEN STARTING UP THE VEHICLE, THE NAVIGATION SYSTEM POSITION IS INCORRECT. WHEN STARTING UP THE VEHICLE, THE AUDIO UNIT PRESETS ARE BLANK (THERES NO TEXT IN THE BOXES). WHEN PLAYING THE AUDIO UNIT WITH THE NEURAL (SURROUND SOUND) SETTING TURNED ON, YOU HEAR A NOISE FROM THE SPEAKERS THAT SOUNDS LIKE A HELICOPTER HOVERING OR A CD SKIPPING.
ATS160710
TECHLINE SUMMARY ARTICLE - IF THE IGNITION INTERMITTENTLY WONT TURN TO OFF OR IT JUST TURNS TO ACCESSORY, YOU CAN WIND UP WITH A DEAD BATTERY. IF YOU GET A VEHICLE IN FOR THIS CONCERN, CONTACT TECH LINE FOR REPAIR INFO. A SERVICE BULLETIN WILL BE AVAILABLE SHORTLY.
A16076
SERVICE BULLETIN - THE LKAS DOES NOT KEEP THE VEHICLE IN ITS DETECTED DESIGNATED LANE AND NO DTC IS STORED. THE FRONT MULTIPURPOSE CAMERA UNIT/RAIN SENSOR HARNESS IS NOT SECURED IN ITS CLIP, CAUSING THE CAMERA UNIT TO SHIFT OUT OF ITS NEUTRAL POSITION IN ITS BRACKET.
ATS160601
TECHLINE SUMMARY ARTICLE - WHEN PLAYING THE AUDIO UNIT, ARE YOU HEARING A NOISE FROM THE SPEAKERS THAT SOUNDS LIKE A HELICOPTER HOVERING OR A CD SKIPPING? THIS NOISE SEEMS TO BE INFLUENCED BY THE NEURAL (SURROUND SOUND) SETTING. WHEN ITS TURNED OFF, THE NOISE STOPS. WHEN ITS TURNED ON, THE NOISE STARTS UP AGAIN. THIS NOISE IS ALSO CANCELED WHEN YOU CYCLE THE IGNITION.
ATS160716
TECHLINE SUMMARY ARTICLE - WHEN YOU START UP THE VEHICLE, THE NAVIGATION SYSTEM CAN TAKE FROM 530 SECONDS TO FIND ITS LOCATION ON THE MAP. SOMETIMES THE SYSTEM WONFT LOCATE IT UNTIL THE VEHICLE STARTS TO MOVE. THE REASON THIS HAPPENS IS THE DELAY OF THE GPS ANTENNA DATA BEING SENT TO THE GARMIN APPLICATION. IF ITFS LONGER THAN EXPECTED, THAT DATA MAY NOT BE PROCESSED IN THE NORMAL PROCESS FLOW, WHICH CAUSES THE EXTENDED DELAY. TO ADDRESS THIS ISSUE, REPLACE THE AUDIO-NAVIGATION UNIT. REMANUFACTURED UNITS HAVE BEEN UPDATED. WEFLL BE RELEASING A SOFTWARE UPDATE ALONG WITH A SERVICE BULLETIN THIS COMING OCTOBER.
A16025
SERVICE BULLETIN - THE AUDIO UNIT VOLUME FLUCTUATES WHEN LISTENING TO FM, RESULTING FROM THE REMOTE TUNER UNIT HAVING A SOFTWARE PROBLEM.
A16071
SERVICE BULLETIN - ONE OR MORE WINDOW GLASS MOVES SLOWLY WHILE OPENING OR CLOSING. ADDITIONALLY, IF A WINDOW DOES MOVE SLOWLY, IT IS POSSIBLE FOR THE VEHICLE TO UNLEARN THE AUTO UP/DOWN FEATURE ON THE DRIVERS OR FRONT PASSENGERS WINDOW. THIS CONDITION RESULTS FROM TOO MUCH FRICTION CAUSED BY THE GLASS RUN CHANNEL.
A16054
SERVICE BULLETIN - THE TIMING BELT AREA MAKES A CHIRPING NOISE AFTER THE ENGINE WARMS UP BECAUSE THE TIMING BELT CONTACTS THE BACK EDGE OF THE CRANKSHAFT PULLEY.
ATS160704
TECHLINE SUMMARY ARTICLE - IF YOUR CUSTOMER HAPPENS TO OWN AN ADA-EQUIPPED PILOT AND ACCORD (OR TWO OF EACH MODEL) AND PAIRS HIS OR HER PHONE TO BOTH ADA UNITS, HE OR SHE MAY FIND THAT BLUETOOTH WONT CONNECT SOON AFTER PAIRING. FURTHERMORE, DISCONNECTING THE PHONE AND PAIRING IT AGAIN TO THE ADA UNITS WONT FIX IT.
ATS160602
TECH LINE SUMMARY ARTICLE - CERTAIN BLU-RAY DISC MAY NOT PLAY ON THE REAR ENTERTAINMENT SYSTEM DUE TO A RECENTLY RELEASED FILE FORMAT. TO CORRECT THIS CONDITION, THE AUDIO UNIT WILL BE REPLACED SOMETIME IN EARLY AUGUST.
A16-025
SERVICE BULLETIN - THE REMOTE TUNER UNIT HAS A SOFTWARE PROBLEM.
APAS05172016-901
DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINTS OF THE SEAT BOTTOM HEATER NOT WORKING. PLEASE SEND SPECIFIC PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
DEN-K3Q5J-06
THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
APAS05032016-901
DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING. PLEASE RETURN CERTAIN PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
A-PAS-04292016-9
PLEASE SEND FRONT BEARING COMPONENTS TO AHM PRIOR TO ANY REPAIRS FOR A CUSTOMER COMPLAINT OF NOISE.
A16-021-CL-04252
LETTER NOTIFYING OWNERS TO REPLACE THE ROOF MOLDING CLIPS TO PREVENT INADVERTENT DETACHMENT.
JY5-00007571
ON SOME 2016 Pilot vehicles, the roof molding retaining clips are spread too far apart, high crosswinds, there is a possibility that the molding may detach.
A-PAS-04222016-9
DEALER MESSAGE - REQUESTING RETURN OF REPLACED PARTS RESULTING FROM A FRONT BEARING NOISE COMPLAINT.
16-008
SERVICE BULLETIN - POWERTRAIN SOFTWARE UPDATE TO REMEDY SURGE WHILE BRAKING, SLOW DOWNSHIFT RESPONSE AT LOW ENGINE SPEEDS, AND OTHER SYMPTOMS.
A16040C
SERVICE NEWS ARTICLE - TEACH-IN PROCEDURE FOR 9-SPEED AUTOMATIC TRANSMISSION REPLACEMENT.
00007571
This letter is to inform you that the software controlling the audio-navigation unit needs to be updated.
03286
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
032871
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
A-PAS-03292016-9
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR-03-29-2016
Background American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
HONDA RFP 2016
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Noise
American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
RFP 14-16
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16-021
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB16021 ver1
Product Update: Roof Molding Supersedes 16-021 dated March 5 2016 to revise the information highlighted in yellow
16-013
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16-030
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
A16-030
SERVICE BULLETIN - THE SERVICE INFORMATION IS MISSING THE TROUBLESHOOTING PROCEDURES FOR DTC B121E (CLIMATE CONTROL UNIT LOST COMMUNICATION WITH TOUCH CONTROL PANEL). DTC B121E WAS MISTAKENLY ASSIGNED TO THIS VEHICLE AND DOES NOT APPLY. FOR TROUBLESHOOTING, USE THE PROCEDURES FOR DTC U0180 (LOST COMMUNICATION WITH AUTOMATIC LIGHTING CONTROL UNIT/SENSOR).
A16030
Service Bulletin - Service Manual Update: DTC B121E - The service information is missing the troubleshooting procedures for DTC B121E climate control lunit lost communication with touch control panel DTC B121E was mistakenly assigned to this vehicle and dos not apply. For troulbleshooting, use the procledures for DTC U0180 LOST LCOMMUNICATION WITH AUTOMATIC LIGHTING CONTROL UNIT/SENSOR
SB16013
High Pressure Fuel Pump Chirps
16-009
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
A16-009
SERVICE BULLETIN - THE SERVICE MANUAL IS MISSING THE REPLACEMENT PROCEDURES FOR THE MAIN FLAP UNIT.
ATS-150901 V3
Are you reading a DTC B121E (climate control unit lost communication with touch control panel) on the HDS and you cant find anything in the service information to help you troubleshoot it? Just use the troubleshooting procedure for DTC U0180 (lost communication with auto L/T); its the one you want. DTC B121E was mistakenly assigned to this vehicle and really doesnt apply. Well be revising the DTC U0180 troubleshooting procedure to include DTC B121E.
ATS150901
TECHLINE SUMMARY ARTICLE - ARE YOU READING A DTC B121E (CLIMATE CONTROL UNIT LOST COMMUNICATION WITH TOUCH CONTROL PANEL) ON THE HDS AND YOU CANT FIND ANYTHING IN THE SERVICE INFORMATION TO HELP YOU TROUBLESHOOT IT? JUST USE THE TROUBLESHOOTING PROCEDURE FOR DTC U0180 (LOST COMMUNICATION WITH AUTO L/T); ITS THE ONE YOU WANT.
DLR-03-15-2016
On Friday, January 29, 2016, American Honda Motor Co., Inc. notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring Inspection once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall
DLR-03-05-2016
Basic Problem By design, the 2016 model year Pilot vehicles have a wide distance between front and rear edge of roof molding. Vehicles that were produced before September 8, 2015 have molding clips with insufficient strength to maintain/restrain the molding in high cross winds situations or at carwash dryers
HONDA 20016 ROOF
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Roof Molding Det
Today, March 5, 2016, American Honda Motor Co., Inc. is announcing a product update for 26,764 model year 2016 Pilot vehicles with roof molding that may be loose or detach.
SB16021 ver2
Product Update: Roof Molding Supersedes 16-021 dated March 5 2016 to revise the information highlighted in yellow
A16020D
Fog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles
150901
This article replaces the one posted in December 2015 to extend the article?s shelf life. The issues covered are still being addressed. Are you reading a DTC B121E (climate control unit lost communication with touch control panel) on the HDS and you can?t find anything in the service information to help you troubleshoot it? Just use the troubleshooting procedure for DTC U0180 (lost communication with auto L/T); it?s the one you want.
ATS-151101 V2
Replacement TCMs dont come with trim data. After installation, you need to run a teach-in (hydraulic pressure characteristic calibration) procedure with the HDS. The problem is that A/T DTC P287C (transmission adaptive values not learned) is set, which prevents teach-in. This happens because the TCM is programmed to look for trim data any time the ignition is cycled. If the TCM doesnt see that trim data, it sets A/T DTC P287C. If any DTCs are set, the TCM wont initiate teach-in and, as a result, cant learn the trim data. Its a classic catch-22 situation.
ATS151101
Replacement TCMs don?t come with trim data. After installation, you need to run a teach-in (hydraulic pressure characteristic calibration) procedure with the HDS. The problem is that A/T DTC P287C (transmission adaptive values not learned) is set, which prevents teach-in.
NSS300
Recall Information update: Service Bulletin NSS300 #2
JV5-15-072
Contact any authorized Honda dealer for an appointment to have your vehicles audio-navigation unit software updated. This work will be done free of charge. Please plan to leave your vehicle at the dealer for one full day to allow them flexibility in scheduling
JW0-15-074
During manufacturing, the gauge control module software installed did not meet specification and there are two potential issues: The gauge control module adds mileage to the odometer when the OFF mode is selected (Touring and Elite only). The gauge control module loses communication with the HDS or may not transfer the odometer mileage and maintenance minder information when replacing the gauge control module. There is one software update that will repair one or both of the issues affecting your vehicle.
WE-206
On some 2016 Pilot Touring and Elite vehicles, the gauge control module software installed did not meet specification and the gauge control module adds mileage to the odometer when the OFF mode is selected.
15-072
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
15072
There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.
SB-15-072 02720
BACKGROUND There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working
A-PAS-02162016-9
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR-02-16-2016
Background American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
HONDA RFP 14-16
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
HONDA RFP 16
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Pilot Front Bear
American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
15072 JV5
This letter is to inform you that the software controlling the audio-navigation unit needs to be updated.
15074
During manufacturing, the gauge control module software installed did not meet specification and there are two potential issues: ? The gauge control module adds mileage to the odometer when the OFF mode is selected (Touring and Elite only). ? The gauge control module loses communication with the HDS or may not transfer the odometer mileage and maintenance minder information when replacing the gauge control module. There is one software update that will repair one or both of the issues affecting your vehicle.
SB15075
Warranty Extefnsion: 2016 Pilot Vehicle Warranty Mileage: This notice applies to your vehicle: Letter
SB15059
Front Passenger's Airbag Inflator Collection - This bulletin has been cancelled because the collection is now complete.
DLR MSG - HONDA
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER15100D
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF WIND NOISE COMING FROM THE REAR LEFT DOOR ARE OR A LOOSE/DEFORMED WEATHERSTRIP ON THE REAR LEFT DOOR. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER16010A
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
PU - A15-072
SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE THE DISPLAY SCREEN, INCLUDING ANY VIDEO IMAGES, TO GO BLANK AND THE UNIT TO STOP WORKING.
A16010D
SERVICE NEWS ARTICLES - ONEPACK VIDEOS PROVIDE IMPORTANT INFO ON MARKET QUALITY ISSUES RELATING TO NEW MODEL RELEASES. IN CASE YOUVE MISSED ANY OF THEM, OR YOUD JUST LIKE TO REFRESH YOUR MEMORY ON SOME OF THEIR DETAILS, YOU CAN WATCH THEM ANY TIME FROM THE VIDEO LIBRARY ON THE IN.
A-PAS-01072016-9
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF FRONT BEARING NOISE COMING FROM THE FRONT WHILE DRIVING. THE NOISE CAN BE DESCRIBED AS HOWLING OR MOANING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
2016 PILOT REAR
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF WIND NOISE COMING FROM THE REAR LEFT DOOR ARE OR A LOOSE/DEFORMED WEATHERSTRIP ON THE REAR LEFT DOOR. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ODOMETER GAUGE
DEALER MESSAGE - TODAY, DECEMBER 16, 2015, AMERICAN HONDA IS ANNOUNCING A WARRANTY EXTENSION FOR CERTAIN 2016 PILOT VEHICLES AFFECTED BY SERVICE BULLETINS 15-073 AND 15-074. PLEASE CHECK VIN STATUS INQUIRY TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THE EXTENSION. SERVICE BULLETIN 15-073, NON-COMPLIANCE RECALL: GAUGE CONTROL MODULE - FCAN BUS OFF / PRODUCT UPDATE: GAUGE CONTROL MODULE - ODOMETER MILEAGE / GAUGE CONTROL MODULE - AUTO DOOR LOCK SETTINGS RESETS, COVERS VEHICLES ELIGIBLE FOR THE FCAN BUS OFF NON-COMPLIANCE CONCERN. A SUBSET OF VEHICLES AFFECTED BY THIS NON-COMPLIANCE RECALL ARE ALSO AFFECTED BY THE GAUGE CONTROL MODULE ODOMETER PROBLEM AND ARE ELIGIBLE FOR WARRANTY EXTENSION COVERAGE TO COMPENSATE FOR THE ADDITIONAL MILES POTENTIALLY ACCRUED DUE TO THE ERROR.
WE - A15-075
SERVICE BULLETIN - THERE ARE CURRENTLY TWO BULLETINS THAT APPLY TO AN ODOMETER OVERSTATEMENT ISSUE: S/B 15-073, NON-COMPLIANCE RECALL: GAUGE CONTROL MODULE FCAN BUS OFF, PRODUCT UPDATE: GAUGE CONTROL MODULE ODOMETER MILEAGE, GAUGE CONTROL MODULE - AUTO DOOR LOCK SETTINGS RESETS S/B 15-074, PRODUCT UPDATE: GAUGE CONTROL MODULE ODOMETER MILEAGE AND THE HDS DOES NOT COMMUNICATE THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER WHEN THE OFF MODE IS SELECTED. THE SOFTWARE UPDATE IN S/B 15-073 AND 15-074 ADDRESSES THIS ISSUE AND MILEAGE IS NO LONGER ADDED ONCE THE SOFTWARE UPDATE IS APPLIED. TO IMPROVE CUSTOMER CONFIDENCE, THE WARRANTY IS BEING EXTENDED 12,000 MILES FOR EACH WARRANTY. SEE WARRANTY MILEAGE INFORMATION. THERE IS NO CHANGE TO THE WARRANTY TIME.
A15110F
SERVICE NEWS ARTICLE - DO YOU HAVE A FAIRLY LOW MILEAGE VEHICLE IN YOUR SHOP WITH THE MIL ON, THE GEAR POSITION INDICATOR BLINKING, AND A/T DTC P2638 (TORQUE FEEDBACK SIGNAL A RANGE/PERFORMANCE)? CHANCES ARE THE IDLE LEARN PROCEDURE WASNT DONE RIGHT AT PDI.
A15110H
SERVICE NEWS ARTICLE - CANT CLEAR MULTIPLE LOSS-OF-COMMUNICATION DTCS? THATS BECAUSE YOU MUST FIRST CLEAR ALL DTCS FROM THE TCM. IF THE TCM HAS ANY DTCS SET, IT WONT COMMUNICATE WITH THE REST OF THE CONTROL UNITS, RESULTING IN MULTIPLE LOSS-OF-COMMUNICATION DTCS.
A15110C
SERVICE BULLETIN - ENTERING THE AUDIO SYSTEM DIAGNOSTIC MODE ON AN ANDROID DISPLAY AUDIO TAKES A LITTLE MORE PRECISE TIMING THAN WHAT YOU MIGHT BE USED TO. ONCE THE AUDIO UNIT OR AUDIO-NAVIGATION UNIT IS FULLY BOOTED UP, YOU NEED TO SELECT AND HOLD THE POWER, MENU, AND DISPLAY MODE ICONS AT EXACTLY THE SAME TIME UNTIL THE SELECT DIAGNOSIS ITEMS MENU COMES UP.
A15-074
SERVICE BULLETIN - DURING MANUFACTURING, THE GAUGE CONTROL MODULE SOFTWARE INSTALLED DID NOT MEET SPECIFICATION AND THERE ARE TWO POTENTIAL ISSUES: THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER WHEN THE OFF MODE IS SELECTED (TOURING AND ELITE ONLY). THE GAUGE CONTROL MODULE LOSES COMMUNICATION WITH THE HDS OR MAY NOT TRANSFER THE ODOMETER MILEAGE AND MAINTENANCE MINDER INFORMATION WHEN REPLACING THE GAUGE CONTROL MODULE.
A15-073
SERVICE BULLETIN - DURING MANUFACTURING, THE GAUGE CONTROL MODULE SOFTWARE INSTALLED DID NOT MEET SPECIFICATION. THIS BULLETIN COVERS A NON-COMPLIANCE RECALL, A PRODUCT UPDATE, AND A SERVICE REPAIR ALL RESULTING FROM THE FAULTY SOFTWARE AND REMEDIED BY THE SOFTWARE UPDATE: NON-COMPLIANCE RECALL: GAUGE CONTROL MODULE - THERE IS A SOFTWARE BUG AFFECTING THE GAUGE CONTROL MODULE. WHEN THE SYSTEM EXPERIENCES AN FCAN BUS OFF, THE SYSTEM INDICATORS ON THE GAUGE CLUSTER DO NOT TURN ON AND THE GAUGE NEEDLES DO NOT RETURN TO HOME POSITION. AS A RESULT, AFFECTED VEHICLES DO NOT COMPLY WITH APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS. PRODUCT UPDATE: ODOMETER MILEAGE THE GAUGE CONTROL MODULE ADDS MILEAGE TO THE ODOMETER EACH TIME THE ON MODE IS SELECTED. AUTO DOOR LOCK SETTINGS WHEN THE IGNITION IS TURNED TO OFF, THE GAUGE CONTROL MODULE CLEARS THE AUTO DOOR LOCK PERSONALIZED SETTINGS AND RESETS THEM TO THE DEFAULT FACTORY SETTINGS.
SB15-073
2016 HONDA PILOT: BULLETIN COVERS PRODUCT UPDATE, A NON-COMPLIANCE RECALL AND A SERVICE REPAIR RESULTING FROM FAULTY SOFTWARE. SOFTWARE UPDATED. *CN
SUSPENSION NOISE
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF A NOISE COMING FROM THE REAR SUSPENSION WHEN GOING OVER A BUMP. THE NOISE CAN BE DESCRIBED AS RATTLING OR CLUNKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - RFP -
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF A NOISE COMING FROM THE REAR SUSPENSION WHEN GOING OVER A BUMP. THE NOISE CAN BE DESCRIBED AS RATTLING OR CLUNKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - RFV -
Dealer message - American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of the Android Display Audio screen going blank and is inoperative even after a key cycle. To fully understand the cause of this condition, AHM would like to inspect the vehicle in a specific condition prior to you attempting a repair of any kind.
HONDA - 2016 PIL
DEALER MESSAGE - ON JUNE 20, 2015, AMERICAN HONDA ANNOUNCED A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 1,700 2016 PILOT VEHICLES. PLEASE REFER TO THE ATTACHED Q&A FILE FOR ADDITIONAL DETAILS RELATED TO THIS SAFETY RECALL - ATTACHMENT.
A15070B - 7-2-15
SERVICE NEWS ARTICLE - PLANNING ON USING A LEAK CHECK DYE TO HELP FIND A LEAK? HERES THE CURRENT LIST OF VEHICLES THAT YOU SHOULDNT USE DYE ON.
A15-047
SERVICE BULLETIN - THE THIRD ROW SEAT BELTS ARE TRAPPED UNDER THE THIRD ROW SEAT TRIM. INSPECT AND, IF NECESSARY, RELEASE THE THIRD ROW SEAT BELTS.
DLR MSG - STOP S
DEALER MESSAGE - ON SATURDAY, JUNE 20, 2015, AMERICAN HONDA ANNOUNCED A STOP SALE AND SAFETY RECALL FOR 1,1382016 PILOT VEHICLES DUE TO CONCERNS WITH THIRD ROW SEAT BELTS. ANY NEW OR USED VEHICLES IN DEALER STOCK MUST BE REPAIRED PER SERVICE BULLETIN 15- 047, SAFETY RECALL: 2016PILOT THIRD ROW SEAT BELT INSPECTION, PRIOR TO SALE. REFER TO THE ERESPONSIBILITY REPORT OR VIN INQUIRY STATUS TO DETERMINE WHICH VEHICLES IN YOUR INVENTORY ARE AFFECTED.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.