Vehicle report

2016 JEEP CHEROKEE

Service bulletins

300 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

08-292-26

Service Bulletin/Repair Instructions

Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1721000016 REV.B

Service Bulletin/Repair Instructions

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

9100645

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

9100653

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9100471

Service Bulletin/Repair Instructions

CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.

S1408000384 REV.H

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1408000384 REV.G

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100468

Service Bulletin/Repair Instructions

FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

U90 - Parts Ordering

Other

U90 - Parts Ordering

09-018-24

Service Bulletin/Repair Instructions

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes. ● Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.

100096

Other

U90 Parts Ordering

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S1408000384 REV.F

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1408000384

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1721000016

Service Bulletin/Repair Instructions

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

S2325000007

Service Bulletin/Repair Instructions

MIL/check engine lamp comes on after performing U90 recall PCM software update.

9004542

Service Bulletin/Repair Instructions

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

RecallU90

Service Bulletin/Repair Instructions

Emissions Recall U90 - Catalyst Efficiency

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

2101423

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? 1720-00 - Output Speed Sensor Wheel Speed Rationality. ? P215C-00 - Output Shaft Speed Wheel Speed Correlation. This bulletin involves replacing the PTU assembly with an updated part.

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

91486

Service Bulletin/Repair Instructions

Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

91490

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0900323

Service Bulletin/Repair Instructions

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

09-003-23

Service Bulletin/Repair Instructions

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.

88806

Service Bulletin/Repair Instructions

Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram Promaster City (VM)

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

U90 Combo Rev5

Service Bulletin/Repair Instructions

Emission Recall U90 Catalyst Efficiency

09-013-22

Service Bulletin/Repair Instructions

2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performing an oil consumption verification test.

Recall U90

Service Bulletin/Repair Instructions

Emission Recall U90 Catalyst Efficiency

85813

Service Bulletin/Repair Instructions

USE THREAD REPAIR TOOL FOR U90 OR UA3 EMISSIONS RECALL REPAIR

Emissions Recall

Service Bulletin/Repair Instructions

Emissions Recall U90 Catalyst Efficiency

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

Recall

Service Bulletin/Repair Instructions

Emissions Recall U90 Catalyst Efficiency

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

U90

Service Bulletin/Repair Instructions

Emissions Recall U90 catalyst Efficiency

S1523000016

Service Bulletin/Repair Instructions

A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

CSNW20

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

W20

Service Bulletin/Repair Instructions

Powertrain Control Module.

9004401

Service Bulletin/Repair Instructions

DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The changes are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK2 = 1-spd RDM 2014 - 2015 VINs were built with a 1-speed RDM used a 24 plate clutch design. New service RDMs 68550586A$ use a 20-plate design. 1.1) If replacing the RDM · 24 plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. · 68550586A$ service RDMs have a 20 clutch plate design · Not all 20-plate RDMs have the new pump design. The new pump requires a new DLCM. · All new service RDMs are shipped with the new pump design. · If a new 68550586AA service RDMs is installed, then replace the DLCM with new DLCM 68540647AA - 1-spd designed for the 20-plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then · If the RDM is the original 24 plate design then use 68540645AA - 1-spd, 24 plate DLCM AND replace the pump with 68551790AA · If the RDM is the new 20 plate design then use 68540647AA - 1-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). · Use 68540645AA for the 24 plate RDM with a new pump. · Use 68540647AA for the 20 plate RDM with a new pump. 2) For 2016 and later VINs with DK2 = 1-spd RDM Early 2016 were built with 68090612AG 24 plate RDMs. Use Section 1 ?For 2014/5 VINs with DK2 = 1-spd RDM? to resolve. The balance of M

9004402

Service Bulletin/Repair Instructions

DIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The chages are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK4 = 2-spd RDM 2014 - 2015 VINs built with a 2-speed RDM used a 24 plate clutch design. Service RDMs (DK4: 68545100AA and DK4 + AWL: 68545101AA) have a 20-plate design. 1.1) If replacing the RDM · 24-plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. · Both 68545100A$ and 68545101A$ service RDMs have a 20 clutch plate design · Not all 20 plate RDMs have the new pump design. The new pump requires a new DLCM. · All new service RDMs are shipped with the new pump design. · If a new 20 plate service RDM is installed, then replace the DLCM with new DLCM 68383660AE - 2-spd designed for the 20 plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then · If the RDM is the original 24 plate design then use 68540646AA - 2-spd, 24 plate DLCM AND also replace the pump with 68551790AA new pump. · If the RDM is the new 20 plate design then use 68383660AE - 2-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). · Use 68540646AA for the 24-plate RDM with a new pump. · Use 68383660AE for the 20-plate RDM with a new pump. 2) Early 2016 were built with 24 plate RDMs. These include p/n?s 68090615AJ (2spd std), and 52123642AJ (2spd locker). Use Secti

S1723000030

Service Bulletin/Repair Instructions

Service Electric Park Brake Message

W84

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W84 Powertrain Software Update

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

2300521

Service Bulletin/Repair Instructions

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

2300521REVB

Service Bulletin/Repair Instructions

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

23-005-21 Rev. A

Service Bulletin/Repair Instructions

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

21-017-21 Rev. A

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following: Grinding noise coming from under the vehicle while driving. Vehicle will not move.

2101721

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following: Grinding noise coming from under the vehicle while driving. Vehicle will not move.

21-017-21

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.

2101721-1

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.

2101721REVA

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.

2101721RevA

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.

74595

Service Bulletin/Repair Instructions

Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

W20 Combo Phase4

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

W84 Combo Phase3

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W84 Powertrain Software Update

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

09-002-21

Service Bulletin/Repair Instructions

2.0L or 2.4L Engine Replacement This bulletin involves replacing the long block due to a crankshaft imbalance condition. These vehicles may exhibit a vibration in the engine.

0900221

Service Bulletin/Repair Instructions

2.0L or 2.4L Engine Replacement This bulletin involves replacing the long block due to a crankshaft imbalance condition. These vehicles may exhibit a vibration in the engine.

W20 Combo Phase3

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)

W84 Combo Phase2

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W84 Powertrain Software Update

23-005-21

Service Bulletin/Repair Instructions

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

S1908000028 Rev.

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1908000102

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

31-002-20

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

3100220

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10-001-20

Service Bulletin/Repair Instructions

Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.

1000120

Service Bulletin/Repair Instructions

Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.

18-064-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P2610 - PCM Internal Engine Off Timer Performance. U1504 - Implausible Message Data Length Received From Steering Angle Sensor. U1424 - Implausible Engine Torque Signal Received DTC False Failure. P2097 - Downstream Fuel Trim System 1 Rich DTC Calibration Robustness Improvement. P2099 - Downstream Fuel Trim System 2 Rich DTC Calibration Robustness Improvement. U0402 - Implausible Data Received. B10EA - Blower Motor Control Circuit High. B10E9 - Blower Motor Control Circuit Low. P0456 - EVAP System Small Leak. In addition, the following software enhancements are available:Calibration update to allow the throttle body to be cycled while the engine is off, for diagnostic purposes. Calibration update for a slight push in the vehicle that may be felt when coasting down during a 8th to 7th gear downshift. Vehicle shudder at stop/start with A/C on.

1806420

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P2610 - PCM Internal Engine Off Timer Performance. U1504 - Implausible Message Data Length Received From Steering Angle Sensor. U1424 - Implausible Engine Torque Signal Received DTC False Failure. P2097 - Downstream Fuel Trim System 1 Rich DTC Calibration Robustness Improvement. P2099 - Downstream Fuel Trim System 2 Rich DTC Calibration Robustness Improvement. U0402 - Implausible Data Received. B10EA - Blower Motor Control Circuit High. B10E9 - Blower Motor Control Circuit Low. P0456 - EVAP System Small Leak. In addition, the following software enhancements are available:Calibration update to allow the throttle body to be cycled while the engine is off, for diagnostic purposes. Calibration update for a slight push in the vehicle that may be felt when coasting down during a 8th to 7th gear downshift. Vehicle shudder at stop/start with A/C on.

09-006-20 REV. B

Service Bulletin/Repair Instructions

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

0900620

Service Bulletin/Repair Instructions

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

9003968

Service Bulletin/Repair Instructions

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

09-006-20 REV. A

Service Bulletin/Repair Instructions

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

09-006-20

Service Bulletin/Repair Instructions

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

S2008000058

Service Bulletin/Repair Instructions

Rear Power Liftgate Does Not Unlock

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

9004244

Service Bulletin/Repair Instructions

COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

S1823000053

Service Bulletin/Repair Instructions

Water Leak On Floor Near A Pillar

S2023000022

Service Bulletin/Repair Instructions

Window Slow To Raise Or Lower May Be Noisy

S1808000175

Service Bulletin/Repair Instructions

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set

S1808000072

Service Bulletin/Repair Instructions

No Start, Keyless Button Only Goes To Accessory, 3rd Brake Lamp And Left Rear Tail Lamp Dim

08-027-20

Service Bulletin/Repair Instructions

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

9004022

Service Bulletin/Repair Instructions

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

08-111-19 REV. A

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

VB3

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

VB3 REV1

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

D-19-25

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

D1925

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

9003825

Service Bulletin/Repair Instructions

LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.

08-111-19

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

0811119

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

9004144

Service Bulletin/Repair Instructions

RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

08-089-19

Service Bulletin/Repair Instructions

Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

9003826

Service Bulletin/Repair Instructions

2.4L KL Cooling fan If replacing the cooling fan for a P0480 -Cooling Fan 1 Control Circuit fault code or inoperative fan, please call Sam Zarnegar at (248) 944-5703 prior to removing any parts. If there is no response within 15 minutes, please leave a voicemail, or send an email to Sam.Zarnegar@fcagroup.com and continue with repair. Please include the VIN of the vehicle in all communication. Please return removed parts to FCA QEC for further analysis.

9003783

Service Bulletin/Repair Instructions

Shifter - Automatic Transmission If a 2015 - 18MY KL ONLY is brought in with a ?Service Shifter? message on the cluster and/or the following DTCs are present indicating loss of communication with the shifter: U0103, U0103-87. Prior to beginning any repair, please call John Zbranchik at 248-576-0756 or Pablo Flores at 248-576-3972. If no reply contact Dil Weerasinha at 248-944-5967 or Jay Nagle 248-576-5657. If you are unable to contact any of the above, and all the DTCs related to loss of comm are STORED, first perform a vehicle scan with a wiTECH tool or similar and email the log to john.zbranchik@fcagroup.com and pablo.flores1@fcagroup.com. Ensure all stored DTCs in the vehicle are recorded in the log. Use the tool to clear all codes and ensure the ?Service Shifter? message does not return. If this is the first occurrence of this issue on this vehicle, do NOT replace the shifter at this time. If any DTCs related to loss of comm with the shifter are ACTIVE, a full bus log is highly desired. Please contact a regional tech representative to acquire this log. After the log is acquired, or if this is not feasible, check for loose/bent pins, spread terminals on both the male pin cavity in the shifter and the female connector from the body harness take out and all grounds. If no issues are found, replace the shifter and return it to the Quality Engineering Center (QEC).

9003663

Service Bulletin/Repair Instructions

Side Window Air Deflectors There is a new (side window) deflector kit P/N released for Cherokee. P/N 82215206 is coded with usage on black trim models (sales code +MMF). Kit P/N for "bright" trim usage should be 82213940AB (sales code +MMP). Please make sure parts personnel understand the distinction between the 2 different applications before ordering.

9003789

Service Bulletin/Repair Instructions

KL Gear Shift Module For 2015-2018 KL ONLY, if vehicle DTC Code P1C86-1D (PRNDL Display Current out of Range) is verified as either stored or active please contact Pablo Flores in FCA Chassis Engineering at cell (248) 979-7062. If no response in 15 minutes, proceed with repair. For additional repair see NOTES below: NOTE 1: If DTC P1C86-1D is still active after inspecting harness connections from Service Procedure (STEP 2). DO NOT replace SHIFTER ASSEMBLY. Instead, replace PRNDM bezel only. NOTE 2: After replacing PRNDL Assembly, clear DTCs and check to confirm DTC does not return. Please return parts back to FCA Engineering if PRNDM is deemed non-functional after performing this Tech Tip. For 2015-2018 KL ONLY; If vehicle DTC Code P1C86-1D (PRNDL Display Current out of Range) is verified as either stored or active please contact Pablo Flores in FCA Chassis Engineering at cell (248) 979- 7062. If no response in 15 minutes, proceed with repair. For additional repair see NOTES below: NOTE 1: If DTC P1C86-1D is still active after inspecting harness connections from Service Procedure (STEP 2). DO NOT replace SHIFTER ASSEMBLY. Instead, replace PRNDM bezel only. NOTE 2: After replacing PRNDL Assembly, clear DTCs and check to confirm DTC does not return. Please return parts back.

08-028-17 REV. B

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

18-048-17 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic and System Improvements AN-K4-18-20170830 Refer to China Joint Venture (JV) released document AN-K4-18-20170830, for details on this service action.

18-079-17

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic And System Improvements-AN-K4-18-20170831 Refer to China Joint Venture (JV) released document AN-K4-18-20170831, for details on this service action.

9003579

Service Bulletin/Repair Instructions

Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY: Prior to replacing ORC part numbers, please contact FCA engineering if ANY of the following Diagnostic trouble codes are Stored or Active in the ORC module: DTC: B223D-00 - OCM DTC Present DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent,corroded,or spread conditions. If no response within 15 minutes, proceed with repair. FCA Engineering Contacts: Jay Nagle (ORC Module, Driver/passenger seat track position sensor, OCM for PF, KL or UF Vehicles ONLY) @ cell (248) 576-5657

2101417

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic and Shift Enhancements AN-K4-21-20170811 Refer to China Joint Venture (JV) released document AN-K4-21-20170811, for details on this service action.

9003755

Service Bulletin/Repair Instructions

Cover Kit Please note that if you are attempting to get the cover kit and it is not available the gasket is available as a separate part number in the kit which is 04753095AB.

0802817

Service Bulletin/Repair Instructions

This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.

2103117

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following software enhancement is also included:Improve shift quality.

0805417

Service Bulletin/Repair Instructions

This bulletin involves inspecting and if required, updating the radio software.

9003413

Service Bulletin/Repair Instructions

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

08-046-17

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp®, Pandora®, Aha®, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.

21-014-17 REV. B

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic and Shift Enhancements AN-K4-21-20170605 Refer to China Joint Venture (JV) released document AN-K4-21-20170605, for details on this service action.

9003109

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

21-015-17 REV. A

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic and Shift Enhancements AN-K4-21-20170605 Refer to China Joint Venture (JV) released document AN-K4-21-20170605, for details on this service action.

18-032-17

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following DTCs: P1186 - Cylinder 1 Oil Supply Solenoid Valve Switch Off Time Out Of Range P0128 - Cylinder 2 Oil Supply Solenoid Valve Switch Off Time Out Of Range P0101 - Mass Air Flow Sensor "A" Circuit Performance. P1066 - Cylinder 1 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P1068 - Cylinder 2 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P106C - Cylinder 4 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P0335-00 - Crankshaft Position Sensor Circuit. P1185 - General Pressure Sensor Correlation. C0501, C0507, C050D, C0513 - Wheel Speed Sensor Rationality Errors. In addition, customers may experience one of the following conditions: Less than desired idle performance. Intermittent elevated engine RPM at start up. Other enhancements included in this update: Min spark changes to prevent catalytic converter overheating. Active grill shutter diagnostics (If equipped). Electronic Start/Stop (ESS) improvements. Upshift quality improvement when engine is cold.

21-014-17

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a less than desirable upshift in the transmission.The following enhancements are included in the software update: Min spark changes to prevent catalytic converter overheating. Transmission up shift quality enhancement in conjunction with Powertrain Control Module (PCM) reprogram.

9003696

Service Bulletin/Repair Instructions

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

08-028-17

Service Bulletin/Repair Instructions

RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

9003694

Service Bulletin/Repair Instructions

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

9003687

Service Bulletin/Repair Instructions

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

9003681

Service Bulletin/Repair Instructions

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

03-007-16

Service Bulletin/Repair Instructions

Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts. The customer may describe a lateral wiggle, wobble, shake, shimmy, or shudder type vibration in the vehicle while accelerating at low speeds, typically between 16-32 kph (10-20 mph).

21-014-16 REV. A

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one of the following: A less than desirable upshift in the transmission. Unwanted activation of second gear start while in winter mode.The following software enhancement is included in this update: Disable winter mode second gear launch (improve low traction launch).

21-040-16

Service Bulletin/Repair Instructions

Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a less than desirable upshift in the transmission.The following enhancements are included in the software update: Transmission up shift quality enhancement in conjunction with Powertrain Control Module (PCM) reprogram.

18-122-16

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs: P1066 - Cylinder 1 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P1068 - Cylinder 2 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P106C - Cylinder 4 Oil Supply Solenoid Valve Switch Off Time Out Of Range. P1185 - General Pressure Sensor Correlation. P0128 - Thermostat Rationality Error. C0501, C0507, C050D, C0513 - Wheel Speed Sensor Rationality Errors.

68245074

Service Bulletin/Repair Instructions

Compressor, A/C lines, A/C Condenser This issue pertains to PF, UF, and KL only.~ During service of the AC lines, Compressor or Condenser, do not stow any AC lines in proximity to any heat sources, or sharp edges.~ After the vehicle is reassembled, confirm that all AC lines are in correct design position and not in contact with any heat sources, or sharp edges.

2500216

Service Bulletin/Repair Instructions

Replace Purge Control Valve Hose This bulletin involves replacing the purge control valve hose assembly. The customer may describe a slight noise coming from the engine compartment at the purge control valve area on the engine.

04589243

Service Bulletin/Repair Instructions

Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.~

0805716

Service Bulletin/Repair Instructions

RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle. (U.S. Market Only)

68194950

Service Bulletin/Repair Instructions

Dual Pane Sunroof and Sunshade Motor 1. Prior to ordering this part for loss of one touch function, please re-calibrate the sunroof motor per detailed instructions in Tech Connect to see if that corrects the issue. 2. 2014 / 2015 KL: Both the sunroof and sunshade motors must be at version REV 3.0.7. Motors replaced require the same level to calibrate successfully. If necessary, replace both motors to match for proper calibration.

0300516

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) This bulletin involves replacing and reconfiguring the Drivetrain Control Module (DTCM) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area.

05152029

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

21-013-16 REV. B

Service Bulletin/Repair Instructions

948TE 9 Speed Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality may be erratic.

23-040-16

Service Bulletin/Repair Instructions

Liftgate Tail Lamps Underflush To The Body Mounted Tail Lamps This bulletin involves adding washers behind the liftgate tail lamps to bring them flush to the body mounted tail lamps. Liftgate tail lamps look underflush to body mounted tail lamps.

68264880A

Service Bulletin/Repair Instructions

Parts.

68264880A$

Service Bulletin/Repair Instructions

Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if ANY of the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent, corroded, or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Malcolm Whitehouse (OCM Module - PF,KL, or UF Vehicles ONLY)@248-462-4703 or Malcolm.Whitehouse@fcagroup.com.~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com~

S57

Service Bulletin/Repair Instructions

Customer Satisfaction Notification S57 Front Wiper Arms The front wiper arm(s) on about 126,700 of the above vehicles may become loose resulting in the wiper blades contacting the body and/or the wipers blades/arms contacting each other. The front wiper arms must be inspected for proper operation and position, correct if necessary, and then tighten the wiper arm nuts to the proper torque specification.

68103198A$

Service Bulletin/Repair Instructions

A/C Compressor This applies to 2015 and 2016 KL, UF and PF. Before replacing the AC compressor for noise, leaks , or for an inop condition:~ After these questions have been answered please call one of the individuals below.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below:~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

68249986A$

Service Bulletin/Repair Instructions

MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.

08-024-16 REV. B

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM with the latest available software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (ten minutes or more).

68018109A$

Service Bulletin/Repair Instructions

Actuator- A/C Heater Before replacing this actuator call Matt Sasina at cell (248) 464-4982. If no response in 15 minutes, continue with repair.

68232614A$

Service Bulletin/Repair Instructions

Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.

08-069-16

Service Bulletin/Repair Instructions

RADIO SOFTWARE ENHANCEMENT THIS BULLETIN INVOLVES UPDATING THE RADIO WITH THE LATEST AVAILABLE SOFTWARE. THE FOLLOWING SOFTWARE ENHANCEMENT IS AVAILABLE: · BROUGHT IN PHONE - INCREASED CONNECTIVITY.

18-076-16

Service Bulletin/Repair Instructions

FLASH: 2.0L POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS): · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · U0402 - IMPLAUSIBLE DATA RECEIVED FROM TCM. · U1424 - IMPLAUSIBLE ENGINE TORQUE SIGNAL RECEIVED.

1SZ34AXRA$

Service Bulletin/Repair Instructions

EXTERIOR DOOR HANDLE FOR KL MODELS ONLY; IF REPLACING THE DRIVERS EXTERIOR DOOR HANDLE, PLEASE REPLACE BOTH THE HANDLE AND CAP AS LONG AS THIS TECHTIP IS ACTIVE. THIS IS NEEDED TO TRY TO ROOT CAUSE THE ENTIRE HANDLE FOR A SPECIAL STUDY.

68066351A

Service Bulletin/Repair Instructions

Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.

03-003-16

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) This bulletin involves replacing and reconfiguring the Drivetrain Control Module (DTCM) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area.

18-068-16

Service Bulletin/Repair Instructions

MIL Illumination: DTCs P112C and/or P112D This bulletin involves replacing the Post Catalyst Position O2 Sensor. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) stored or active: · P112C - O2 Sensor 2/1 Pumping Undercurrent. · P112D - O2 Sensor 2/1 Pumping Overcurrent.

08-039-16 REV. A

Service Bulletin/Repair Instructions

Transmission Wiring Harness Repair Or Replacement For No Start Or Stiff Steering This bulletin involves inspecting the transmission wire harness and installing mastic patch. If rub through is visible replace wire harness. A small number of customers may experience a no start condition, stiff steering or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs): · U0131 - Lost Communication With Power Steering Control Module. · U0100-00 - Lost Communication With ECM/PCM. · P0512-00 - Starter Request Circuit.

08-039-16 REV.A

Service Bulletin/Repair Instructions

TRANSMISSION WIRING HARNESS REPAIR OR REPLACEMENT FOR NO START OR STIFF STEERING THIS BULLETIN INVOLVES INSPECTING THE TRANSMISSION WIRE HARNESS AND INSTALLING MASTIC PATCH. IF RUB THROUGH IS VISIBLE REPLACE WIRE HARNESS. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A NO START CONDITION, STIFF STEERING OR A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS): · U0131 - LOST COMMUNICATION WITH POWER STEERING CONTROL MODULE. · U0100-00 - LOST COMMUNICATION WITH ECM/PCM. · P0512-00 - STARTER REQUEST CIRCUIT.

09-008-16

Service Bulletin/Repair Instructions

2.0L Or 2.4L Engine Replacement This bulletin involves replacing the long block due to a crankshaft imbalance condition. These vehicles may exhibit a vibration in the engine.

23-028-16

Service Bulletin/Repair Instructions

Rattle/Squeak From Rear Seat Armrest This bulletin involves inspecting the rear seat cushion frame for metal to metal contact, resulting in rattle noise. The customer may describe a rattle from the 60% portion of the rear seat. Metal to metal contact may be heard in either area.

08-068-16

Service Bulletin/Repair Instructions

Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. A small number of vehicles may have mismapped Diagnostic Trouble Codes (DTCs) below pointing to the wrong modules with no Malfunction Indicator Lamp (MIL) illumination: NOTE: This update should be performed to reduce the potential for misdiagnosis of related systems and incorrect module replacement. · U0100-00 - Lost Communication With ECM/PCM. · U0140-00 - Lost Communication With Body Control Module. · U0101-00 - Lost Communication With TCM. · U0402-00 - Implausible Data Received From TCM.

0806816

Service Bulletin/Repair Instructions

Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. A small number of vehicles may have mismapped Diagnostic Trouble Codes (DTCs) below pointing to the wrong modules with no Malfunction Indicator Lamp (MIL) illumination: NOTE: This update should be performed to reduce the potential for misdiagnosis of related systems and incorrect module replacement. · U0100-00 - Lost Communication With ECM/PCM. · U0140-00 - Lost Communication With Body Control Module. · U0101-00 - Lost Communication With TCM. · U0402-00 - Implausible Data Received From TCM.

23-023-16

Service Bulletin/Repair Instructions

Left Rear Door Replacement Due to A Split Or Strain In The Sheet Metal This bulletin involves inspecting the left rear door for a split or strain in the metal adjacent to the latch. If the metal is split or strained then the door assembly must be replaced. The customer may notice the metal adjacent to the latch is split or not smooth to the touch. This indicates the metal near the left rear door latch area is strained or split (Fig. 1).

05064358A

Service Bulletin/Repair Instructions

Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~

05184546A

Service Bulletin/Repair Instructions

3.6L Oil Pan Drain Plug and Pan: When an oil pan leak is detected and the oil drain plug is loose please on JK/KL models call one of the following people. If your call in not answered within 15 minutes please proceed with the repair. First: Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com Second: Scott Kucharek Cell (248) 260-0725 - scott.kucharek@fcagroup.com Third: Jermanjit Dhillon Cell (248) 260-0725 - jermanjit.dhillon@fcagroup.com

08-064-16

Service Bulletin/Repair Instructions

Headlamp Leveling Switch Position Not Correct This bulletin involves running the wiTECH function: Configure BUX Headlamp Parameters. Customers may describe that the headlamp leveling switch positions are opposite of the actual headlamp positions (Fig. 1). For example, switch down position is headlamps up and vice versa.

1UT661X9A

Service Bulletin/Repair Instructions

ATX Shifter Assembly Description: For KL ONLY: Before this part is replaced for any issue please call John Tache on cell (248) 841-6711. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order.

RL305553A

Service Bulletin/Repair Instructions

9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

18-002-16 REV. C

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination, or a slight push in the vehicle may be felt when coasting down while the transmission shifts from 8th to 7th gear. Upon further investigation, the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **U1424 - Implausible Engine Torque Signal Received DTC False Failure. · P2097 - Downstream Fuel Trim System 1 Rich DTC Calibration Robustness Improvement. · P2099 - Downstream Fuel Trim System 2 Rich DTC Calibration Robustness Improvement.** · U0402 - Implausible Data Received. · B10EA - Blower Motor Control Circuit High. · B10E9 - Blower Motor Control Circuit Low. · P0456 - EVAP System Small Leak. In addition the following enhancements is included: · Vehicle shudder at stop/start with A/C on.

1800216REVC

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination, or a slight push in the vehicle may be felt when coasting down while the transmission shifts from 8th to 7th gear. Upon further investigation, the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **U1424 - Implausible Engine Torque Signal Received DTC False Failure. · P2097 - Downstream Fuel Trim System 1 Rich DTC Calibration Robustness Improvement. · P2099 - Downstream Fuel Trim System 2 Rich DTC Calibration Robustness Improvement.** · U0402 - Implausible Data Received. · B10EA - Blower Motor Control Circuit High. · B10E9 - Blower Motor Control Circuit Low. · P0456 - EVAP System Small Leak. In addition the following enhancements is included: · Vehicle shudder at stop/start with A/C on.

24-007-16

Service Bulletin/Repair Instructions

Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps again. · Insufficient heating or cooling inside the vehicle.** · After the ignition has been turned off for over four minutes, the MTC HVAC controls change to a different setting. The temperature setting should remain where the temperature was last set at. When the temperature slider bar is left at mid way point or less, the setting will revert to a cooler setting depending on where it was set before.

2400716

Service Bulletin/Repair Instructions

Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps again. · Insufficient heating or cooling inside the vehicle.** · After the ignition has been turned off for over four minutes, the MTC HVAC controls change to a different setting. The temperature setting should remain where the temperature was last set at. When the temperature slider bar is left at mid way point or less, the setting will revert to a cooler setting depending on where it was set before.

0806016

Service Bulletin/Repair Instructions

Electronic parking brake module connector water intrusion.

68175510A

Service Bulletin/Repair Instructions

Rear trailing arm/link.

68175510A$

Service Bulletin/Repair Instructions

Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.

21-001-16 REV. C

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: · 5-4 coast down transmission shift quality enhancement. · Less than desired low speed drivability and response to accelerator pedal input. · Less than desired transmission shift quality. · Transmission is slow to upshift after releasing the accelerator pedal.

2100116REVC

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: · 5-4 coast down transmission shift quality enhancement. · Less than desired low speed drivability and response to accelerator pedal input. · Less than desired transmission shift quality. · Transmission is slow to upshift after releasing the accelerator pedal.

Z5091195A

Service Bulletin/Repair Instructions

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

Z5091195A$

Service Bulletin/Repair Instructions

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

08-057-16

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle.

08-029-16

Service Bulletin/Repair Instructions

Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process.

08-029-16 REV. A

Service Bulletin/Repair Instructions

Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process.

2101616

Service Bulletin/Repair Instructions

Transmission Diagnostic And Shift Enhancements.

68277402A

Service Bulletin/Repair Instructions

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

23-015-16 REV A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

23-015-16 REV. A

Service Bulletin/Repair Instructions

The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right or both footwells. The cause of this leak may be due to a sealant void on the body seam, allowing water to enter the vehicle interior

2301516REVA

Service Bulletin/Repair Instructions

The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right or both footwells. The cause of this leak may be due to a sealant void on the body seam, allowing water to enter the vehicle interior

23-015-16

Service Bulletin/Repair Instructions

The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right or both footwells. The cause of this leak may be due to a sealant void on the body seam, allowing water to enter the vehicle interior

2301516

Service Bulletin/Repair Instructions

The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right or both footwells. The cause of this leak may be due to a sealant void on the body seam, allowing water to enter the vehicle interior

23-014-16

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

21-014-16

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience unwanted activation of second gear start while in winter mode. The following enhancements are included in the software update: · Disable Winter Mode Second Gear Launch (Improve low traction launch).

2101416

Service Bulletin/Repair Instructions

Transmission Diagnostic And Shift Enhancements.

08-037-16

Service Bulletin/Repair Instructions

Flash: Electronic Parking Brake Module Enhancement This bulletin involves updating the Electronic Parking Brake (EPB) module software. The customer may describe the EPB does not engage with the ?Auto Apply? feature selected.

08-038-16

Service Bulletin/Repair Instructions

Flash: Electronic Parking Brake Module Enhancement This bulletin involves updating the Electronic Parking Brake (EPB) module software. The customer may describe the EPB does not engage with the ?Auto Apply? feature selected.

0803716

Service Bulletin/Repair Instructions

This bulletin involves updating the Electronic Parking Brake (EPB) module software.

0803816

Service Bulletin/Repair Instructions

This bulletin involves updating the Electronic Parking Brake (EPB) module software.

21-001-16

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. 2.4L Engine (Sales Code ED6/ED8) Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: · ** 5-4 coast down transmission shift quality enhancement.** · Less than desired low speed drivability and response to accelerator pedal input. · Less than desired transmission shift quality. · Transmission is slow to upshift after releasing the accelerator pedal. 3.2L Engine (Sales Code EHK) Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: · ** 5-4 coast down transmission shift quality enhancement.** · Less than desired low speed drivability and response to accelerator pedal input. · Less than desired transmission shift quality. · Less than optimal transmission shift timing, driving up and down hills. · Less than desired Engine Stop/Start re-engagement or smoothness. · Transmission is slow to upshift after releasing the accelerator pedal.

21-001-16 REV B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

21-001-16 REV. B

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. 2.4L Engine (Sales Code ED6/ED8) Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: · ** 5-4 coast down transmission shift quality enhancement.** · Less than desired low speed drivability and response to accelerator pedal input. · Less than desired transmission shift quality. · Transmission is slow to upshift after releasing the accelerator pedal. 3.2L Engine (Sales Code EHK) Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: · ** 5-4 coast down transmission shift quality enhancement.** · Less than desired low speed drivability and response to accelerator pedal input. · Less than desired transmission shift quality. · Less than optimal transmission shift timing, driving up and down hills. · Less than desired Engine Stop/Start re-engagement or smoothness. · Transmission is slow to upshift after releasing the accelerator pedal.

2100116 REV B

Service Bulletin/Repair Instructions

Transmission Diagnostic And Shift Enhancements.

2100116REVB

Service Bulletin/Repair Instructions

Transmission Diagnostic And Shift Enhancements.

S13

Service Bulletin/Repair Instructions

The Owner?s Manual and User Guide on about 99,000 of the above vehicles may have incorrect information regarding flat towing vehicles. Improper flat towing may result in vehicle shake while flat towing over rough roads.

18-014-16 REV A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

18-014-16 REV. A

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · P0101 - Mass Air Flow Sensor "A" Circuit Performance. · P0335 - Crankshaft Position Sensor Circuit. · P0133 - O2 Sensor 1/1 Slow Response. · P1607 - PCM Internal Shutdown Timer Rationality. · P2610 - PCM Internal Engine Off Timer Performance. · B104D - Blend Door Control Circuit Low. · U0402 - Implausible Data Received From TCM. · U1424 - Implausible Engine Torque Signal Received. In addition, some customers may experience the following: · A Transmission Tip-In Bump (when accelerating out of 4th gear).

18-034-16

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic And System Improvements.

1801416 REV A

Service Bulletin/Repair Instructions

Powertrain Diagnostic and System Improvements.

1801416REVA

Service Bulletin/Repair Instructions

Powertrain Diagnostic and System Improvements.

1803416

Service Bulletin/Repair Instructions

Powertrain Diagnostic And System Enhancements.

08-024-16 REV

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-024-16 REV. A

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (ten minutes or more).

0802416 REV A

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Enhancement.

0802416REVA

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Enhancement.

18-029-16 REV A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

18-029-16 REV. A

Service Bulletin/Repair Instructions

Flash: 2.0L And 2.2L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: · P112D-00-O2 - Sensor 2/1 Pumping Overcurrent. In addition, the customer may notice the following condition: · ?Engine Stop Start Not Available? message in the Instrument Panel Cluster (IPC) after disconnecting the vehicle?s battery.

1802916 REV A

Service Bulletin/Repair Instructions

Powertrain Diagnostic And System Enhancements.

18-029-16

Service Bulletin/Repair Instructions

Flash: 2.0L And 2.2L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: · **P112D-00-O2 - Sensor 2/1 Pumping Overcurrent.** In addition, the customer may notice the following condition: · ?Engine Stop Start Not Available? message in the Instrument Panel Cluster (IPC) after disconnecting the vehicle?s battery.

1802916

Service Bulletin/Repair Instructions

Powertrain Diagnostic And System Enhancements.

0802916

Service Bulletin/Repair Instructions

The customer may describe that their vehicle shakes or bounces while being flat towed.

68246267A

Service Bulletin/Repair Instructions

Active Grill Shutter (AGS)

18-002-16 REV. B

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination, **or a slight push in the vehicle may be felt when coasting down while the transmission shifts from 8th to 7th gear.** Upon further investigation, the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **U0402 - Implausible Data Received.** · B10EA - Blower Motor Control Circuit High. · B10E9 - Blower Motor Control Circuit Low. · P0456 - EVAP System Small Leak. In addition the following enhancements is included: · Vehicle shudder at stop/start with A/C on.

1800216 REV B

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest

1800216REVB

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest

08-027-16

Service Bulletin/Repair Instructions

Instrument Cluster Software Enhancements This bulletin involves updating the Instrument Panel Cluster (IPC) software. The customer may describe the following: · The current gear feature is inoperative. · Fuel economy screen has a text overlap when using Polish language.

0802716

Service Bulletin/Repair Instructions

Instrument Cluster Software Enhancements.

08027168

Service Bulletin/Repair Instructions

Instrument Cluster Software Enhancements.

08-016-16 REV A

Service Bulletin/Repair Instructions

Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the W3/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F).

08-024-16

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 mins or more).

68317170A

Service Bulletin/Repair Instructions

9 Speed transaxle.

08-022-16

Service Bulletin/Repair Instructions

Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. Only perform this repair procedure if the customer?s VIN is listed in VIP or your RRT VIN list. Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all engine systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

0802216

Service Bulletin/Repair Instructions

Accessory Kit to Enhance Flat Tow Performance.

21-008-16

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

2100816

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Motor Position Enhancements.

08-018-16

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

0801816

Service Bulletin/Repair Instructions

This bulletin involves updating the Body Control Module (BCM) software.

18-016-16

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

18-014-16

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · **P0101 - Mass Air Flow Sensor "A" Circuit Performance. · P0335 - Crankshaft Position Sensor Circuit. · P0133 - O2 Sensor 1/1 Slow Response. · P1607 - PCM Internal Shutdown Timer Rationality. · P2610 - PCM Internal Engine Off Timer Performance.** · B104D - Blend Door Control Circuit Low. · U0402 - Implausible Data Received From TCM. · U1424 - Implausible Engine Torque Signal Received. In addition, some customers may experience the following: · A Transmission Tip-In Bump (when accelerating out of 4th gear).

1801416

Service Bulletin/Repair Instructions

Powertrain Diagnostic and System Improvements.

08-016-16

Service Bulletin/Repair Instructions

Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the **W3**/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F).

0801616

Service Bulletin/Repair Instructions

This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for

5LC23DX9A

Service Bulletin/Repair Instructions

Load Floor Handle.

21-007-16

Service Bulletin/Repair Instructions

Flash: Power Transfer Unit (PTU) Motor Position Enhancements This bulletin involves updating the software in the Power Transfer Unit (PTU). A customer may experience All Wheel Drive (AWD) not operating correctly. On further inspection the Technician may find the following Diagnostic Trouble Codes (DTCs), C1494-92-PTU Fork Position - Performance or Incorrect Operation.

2100716

Service Bulletin/Repair Instructions

Power Transfer Unit (PTU) Motor Position Enhancements.

0801416

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest

08-009-16

Service Bulletin/Repair Instructions

Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: · Radio display screen intermittently may go blank. · Radio display screen may lock up. · Back up display may not turn off. · Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. · Korean language was not supported (APAC - Korea only). Additional Enhancements: · Removed the charging schedule from showing in the setting menu (FF BEV only). · Adding Korean language support (APAC - Korea only).

RL108213A$

Service Bulletin/Repair Instructions

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

21-001-16 REV A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

21-001-16 REV. A

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: · Less than desired low speed drivability and response to accelerator pedal input. · Less than desired 5-4 coast down transmission shift quality. · Less than desired transmission shift quality. · Transmission is slow to upshift after releasing the accelerator pedal.

2100116 REV A

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.

2100116REVA

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.

18-002-16 REV. A

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · U0402 - Implausible Data Received From TCM - (Transmission Control Module). · P030X - Cylinder X Misfire improvements when P0335 (Crankshaft Position Sensor Circuit) is present. · B10EA - Blower Motor Control Circuit High. · B10E9 - Blower Motor Control Circuit Low. · P0456 - EVAP System Small Leak. In addition the customer may notice the following condition: · Vehicle shudder at stop/start with A/C on.

1800216 REV A

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest

1800216REVA

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest

18-007-16

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience an engine stop start failure while driving. The customer may describe that when the brake pedal is released immediately after the vehicle enters Electronic Start Stop Mode (ESS), the engine turns off and wont restart until you shift to park and cycle the key.

18-002-16

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

1800216

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest

2100116

Service Bulletin/Repair Instructions

Transmission Diagnostic And Shift Enhancements.

53034160A

Service Bulletin/Repair Instructions

Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

18-107-15

Service Bulletin/Repair Instructions

Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? B10EA - Blower Motor Control Circuit High. ? B10E9 - Blower Motor Control Circuit Low. ? P0456 - EVAP System Small Leak. In addition the customer may notice the following condition: ? Vehicle shudder at stop/start with A/C on.

1810715

Service Bulletin/Repair Instructions

Diagnostic And System Improvements.

08-120-15

Service Bulletin/Repair Instructions

Intermittent No Start And/Or Instrument Cluster 4WD Indicator Lamp Illuminated This bulletin involves inspecting the wire harness for chafing and repairing or replacing the harness as necessary. The customer may describe the instrument cluster 4WD indicator lamp is illuminated and/or an intermittent no start condition.

08-114-15

Service Bulletin/Repair Instructions

Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).

08-114-15 REV A

Service Bulletin/Repair Instructions

Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).

08-113-15

Service Bulletin/Repair Instructions

Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F).

0811315

Service Bulletin/Repair Instructions

This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF

18-084-15

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? B104D - Blend Door Control Circuit Low. ? P0133 - Wide Range O2 Slow Response. ? U0402 - Implausible Data Received From TCM. ? U1424 - Implausible Engine Torque Signal Received. In addition, some customers may experience the following: ? A Transmission Tip-In Bump (when accelerating out of 4th gear).

21-059-15

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. 2.4L Engine (Sales Code ED6) Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: ? P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: ? Less than desired low speed drivability and response to accelerator pedal input. ? Less than desired 5-4 coast down transmission shift quality. ? Less than desired transmission shift quality. ? Transmission is slow to upshift after releasing the accelerator pedal. 3.2L Engine (Sales Code EBH) Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: ? P061B - Internal Control Module Torque Calculation Performance. In addition, some customers may experience one or more of the following conditions: ? Less than desired low speed drivability and response to accelerator pedal input. ? Less than desired 5-4 coast down transmission shift quality. ? Less than desired transmission shift quality. ? Less than optimal transmission shift timing, driving up and down hills. ? Less than desired Engine Stop/Start re-engagement or smoothness. ? Transmission is slow to upshift after releasing the accelerator pedal.

09-005-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.