Vehicle report

2018 JEEP GRAND CHEROKEE

Compare every JEEP GRAND CHEROKEE yearNHTSA and EPA records

Service bulletins

312 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

114537

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

114538

Service Bulletin/Repair Instructions

EVAPORATOR - AIR CONDITIONING

9100897Rev1

Service Bulletin/Repair Instructions

Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Reservoir 68087240AA Temperature Sensor 68041137AF Compressor Assembly Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.

9100897

Service Bulletin/Repair Instructions

Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the component confirmed failed through diagnostics. Avoid replacing the complete assembly when an individual service component can correct the concern. Available Service Components Part Number Description R8572790AA Air Suspension Compressor 68087233AA Air Suspension Valve Block 52124932AE Front Air Suspension Hose Assembly 52124934AE Rear Air Suspension Hose Assembly 68064343AC Air Suspension Temperature Sensor 68041137AF Service Components Reference Diagnostic Decision Tree Customer Complaint: Service Air Suspension Message / Sagging / Unable to Adjust Ride Height / Compressor Running Continuously. Step 1: Retrieve and record all DTCs. C15D9 (Low Air Mass): Perform air mass test, complete system fill, leak-down test, and leak source identification before compressor replacement. C15A1 (Unable to Obtain Desired Ride Height): Verify ride height, perform leak-down test, inspect valve block, air lines, and air springs. C1562-98 (Over Temperature): Inspect for excessive compressor run time, leaks, low air mass, and restrictions before condemning the compressor. If a leak is found, repair the leak and verify operation before replacing the compressor. If no leak is found, perform compressor functional evaluation. If moisture is in the lines and valve block, then evacuate or replace lines. Only replace the compressor when a defect is verified (internal leak, failed solenoid, weak output, seized motor, failed functional test, or electrical failure). Service Component Selection Guide Verified Root Cause Recommended Repair Compressor Internal Failure Replace Compressor Valve Block Failure Replace Valve Block Air Line Leak Replace Air Line Air Spring Leak Replace Air Spring Temperature Sensor Failure Replace Temperature Sensor Technician Reminder Replace only the component confirmed failed through diagnostics. In many cases, compressor replacement is not required when the root cause is an air leak, valve block issue, airline concern, or sensor fault.

S2208000045 REV.D

Service Bulletin/Repair Instructions

Backup Camera Poor Image Quality Inspection

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000023

Service Bulletin/Repair Instructions

Power Liftgate Inoperative.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S2608000010

Service Bulletin/Repair Instructions

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S2621000003

Service Bulletin/Repair Instructions

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

109724

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

109727

Service Bulletin/Repair Instructions

Water Pump & Chain Case Cover

18-001-26

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also experience the following: ● Catalyst damage and restricted exhaust flow, resulting in a reduction of engine power. This bulletin involves reprogramming the PCM with the latest available software.

21-009-26

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0979-00 - Shift Solenoid 3 Control Circuit Low. ● P0219-00 - Engine Overspeed Condition. ● P0731-00 - Gear 1 Shift Incorrect Ratio. **Customers may experience the following: ● Shift shudder and shift shock during wide open throttle, high clutch energy shift.** The following software update is also included: ● Improved high RPM in coasting situations for the 1-2 shift This bulletin involves reprogramming the TCM with the latest available software.

08-396-25

Service Bulletin/Repair Instructions

Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.

108546

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

108840

Service Bulletin/Repair Instructions

Hose- Oil Cooler Inlet, Outlet

108547

Service Bulletin/Repair Instructions

ISOLATOR - ENGINE MOUNT

S2509000009

Service Bulletin/Repair Instructions

Engine Oil Leak

105646

Service Bulletin/Repair Instructions

MODULE - STEERING CONTROL & COLUMN

9100671

Service Bulletin/Repair Instructions

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

9100645

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

9100639

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

S2509000001 REV.B

Service Bulletin/Repair Instructions

Engine Rattle Noise

S2208000138 REV.B

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9100622

Service Bulletin/Repair Instructions

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

9100614

Service Bulletin/Repair Instructions

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

09-015-25

Service Bulletin/Repair Instructions

Spark Knock/Engine Symptoms Customers may experience the following: ● Knocking or pinging noise coming from the engine upon acceleration. This bulletin involves cleaning the piston heads and cylinder head combustion chambers to resolve a spark knock condition being caused by oil intrusion through the PCV system.

105590

Service Bulletin/Repair Instructions

Warranty Newsletter – Volume 11, Issue 6

105591

Warranty Program/Extension

FCA Caribbean Warranty Newsletter – Volume 11, Issue 6

09-011-25

Service Bulletin/Repair Instructions

Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise.

S2323000002 REV.A

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

105038

Service Bulletin/Repair Instructions

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

105039

Service Bulletin/Repair Instructions

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

9100498 Rev 3

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

9100534 Rev 1

Service Bulletin/Repair Instructions

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

S2509000004

Service Bulletin/Repair Instructions

Misfire DTCs, Rough Idle, Valvetrain Noise

S2509000001 REV.A

Service Bulletin/Repair Instructions

Engine Rattle Noise

9100534

Service Bulletin/Repair Instructions

Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback.

S2509000002

Service Bulletin/Repair Instructions

Engine Noise

9100498 REV 1

Service Bulletin/Repair Instructions

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

9100500

Service Bulletin/Repair Instructions

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

102812

Service Bulletin/Repair Instructions

RAIL - FUEL

9100498

Service Bulletin/Repair Instructions

9100494

Service Bulletin/Repair Instructions

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

S1408000384 REV.H

Service Bulletin/Repair Instructions

S1408000384 REV.G

Service Bulletin/Repair Instructions

9100448

Service Bulletin/Repair Instructions

HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR

101232

Service Bulletin/Repair Instructions

Plate - Planetary

100164

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

98931

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

98933

Other

PUMP – WATER & CONNECTOR - OIL COOLER TUBE

S1408000384 REV.F

Service Bulletin/Repair Instructions

S2307000002 REV.B

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

S2307000002 REV.A

Service Bulletin/Repair Instructions

Suspected Engine Coolant Leak

9100337

Service Bulletin/Repair Instructions

PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S248A000001

Service Bulletin/Repair Instructions

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

S1408000384

Service Bulletin/Repair Instructions

9100276

Service Bulletin/Repair Instructions

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

S2309000013

Service Bulletin/Repair Instructions

Verifying Camshaft Diagnosis

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S2221000003

Service Bulletin/Repair Instructions

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

9100212

Service Bulletin/Repair Instructions

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

S2307000002

Service Bulletin/Repair Instructions

Suspected engine coolant leak.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

S2008000031

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

S2108000093

Service Bulletin/Repair Instructions

Apple CarPlay Does Not Work Or Not Connecting

1808423

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0420 - Catalyst System Efficiency Below Threshold Bank 1. ? P0430 - Catalyst System Efficiency Below Threshold Bank 2. ? P0606 - Internal Control Processor. Customer may also experience the following: ? While the engine is running, customer may experience a vehicle limp in/home mode (speed limitation, engine throttle limitation and the ETC light flashing and MIL will be on) or the vehicle may experience a no-start condition. NOTE: Associated with DTC: P0606 - Internal Control Processor. This bulletin involves reprogramming the PCM with the latest available software.

S1808000152

Service Bulletin/Repair Instructions

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

ZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software update

1807623

Service Bulletin/Repair Instructions

ReferenceZD7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

BulletinA

Service Bulletin/Repair Instructions

Customer Satisfaction Notification ZD7 - Radio Software Update

S2309000002

Service Bulletin/Repair Instructions

MIL lamp-on. Engine noise, rattle. Misfire or rough running.

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

S238A000024

Service Bulletin/Repair Instructions

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

0809223

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.

S2025000001

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

S2307000001

Service Bulletin/Repair Instructions

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

S228A000028

Service Bulletin/Repair Instructions

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2323000002

Service Bulletin/Repair Instructions

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

08-003-22 REV. A

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

08-229-22

Service Bulletin/Repair Instructions

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

S2218000022

Service Bulletin/Repair Instructions

Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.

S2108000219RevA

Service Bulletin/Repair Instructions

Intercooler I/C Coolant Temp Missing On The Performance Page App

S2208000138RevA

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

0901222

Service Bulletin/Repair Instructions

Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.

S2223000063

Service Bulletin/Repair Instructions

Ambient Temperature Sensor Servicing.

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

S2008000075RevA

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

S2208000138

Service Bulletin/Repair Instructions

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

9004557

Service Bulletin/Repair Instructions

Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$.

S228A000004RevB

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

9004548RevB

Service Bulletin/Repair Instructions

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process, if possible please avoid seperating the ECU and HCU.

9004548RevA

Service Bulletin/Repair Instructions

S228A000004RevA

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

9004548

Service Bulletin/Repair Instructions

S228A000004

Service Bulletin/Repair Instructions

Panasonic VP4R Wi-Fi New Enrollment Pause

S1925000008

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

0807322

Service Bulletin/Repair Instructions

Memory Seat Module (MSM) Updates

0807622

Service Bulletin/Repair Instructions

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

9004500

Service Bulletin/Repair Instructions

ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

S2209000003

Service Bulletin/Repair Instructions

Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.

0500222

Service Bulletin/Repair Instructions

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

S2208000073

Service Bulletin/Repair Instructions

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

S1708000118

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S1708000118 RevB

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

S2209000002

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

0800322

Service Bulletin/Repair Instructions

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

S2208000028

Service Bulletin/Repair Instructions

Connected Services Will Not Work After Radio Replacement

S1309000030 Rev.

Service Bulletin/Repair Instructions

Engine Oil Filter Interchangeability

S1623000034 Rev.

Service Bulletin/Repair Instructions

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

23-035-21

Service Bulletin/Repair Instructions

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

9003895

Service Bulletin/Repair Instructions

Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

S1818000024

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1818000024RevB

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S2108000204

Service Bulletin/Repair Instructions

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

S2109000010

Service Bulletin/Repair Instructions

3.0L Ecodiesel Engine Oil Information

04-001-21

Service Bulletin/Repair Instructions

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

14-008-21

Service Bulletin/Repair Instructions

3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X95 Warranty Extension This bulletin involves replacing the crankshaft tone wheel. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set :P0335-00 - Crankshaft Position Sensor Circuit. P0336-00 - Crankshaft Position Sensor Performance. Customers may also comment the following:The vehicle will not accelerate quickly over 80 kph (50 mph) (vehicle is in limp mode). This symptom/condition is cause from missing magnetic material on the crankshaft tone wheel

76971

Service Bulletin/Repair Instructions

Warranty Bulletin D-21-11 (X95) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 Jeep Grand Cherokee (WK)

S2108000198

Service Bulletin/Repair Instructions

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

05-004-21

Service Bulletin/Repair Instructions

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

S2108000170

Service Bulletin/Repair Instructions

Head unit button stuck DTC code B14DA-2A

S2108000163

Service Bulletin/Repair Instructions

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

S2109000003

Service Bulletin/Repair Instructions

Vehicle Cranks But Does Not Start Additional Diagnostics.

0809921

Service Bulletin/Repair Instructions

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007RevC

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1117000002RevA

Service Bulletin/Repair Instructions

Air Suspension System Diagnosis

S2008000059RevB

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

S2008000059RevA

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2108000127 Rev.

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127-1

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127REVA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000127RevA

Service Bulletin/Repair Instructions

Radio Reboot Continually

S2108000130

Service Bulletin/Repair Instructions

Bubbles Or Delamination On The Radio Display

S2108000119

Service Bulletin/Repair Instructions

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

08-094-21

Service Bulletin/Repair Instructions

UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ).

0809421

Service Bulletin/Repair Instructions

S2108000127

Service Bulletin/Repair Instructions

Radio Reboot Continually

08-093-21

Service Bulletin/Repair Instructions

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

0809321

Service Bulletin/Repair Instructions

S2008000010

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2008000010 Rev.

Service Bulletin/Repair Instructions

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

S2108000120

Service Bulletin/Repair Instructions

Radio Volume Uncontrollable Or Changing On Its Own

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

08-074-21

Service Bulletin/Repair Instructions

UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)

0807421

Service Bulletin/Repair Instructions

08-070-21

Service Bulletin/Repair Instructions

ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth® improvements. Improvements for Off-road pages.

0807021

Service Bulletin/Repair Instructions

S1818000024 Rev.

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1708000118 Rev.

Service Bulletin/Repair Instructions

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

S1908000107

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S1908000107 Rev.

Service Bulletin/Repair Instructions

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

S1608000226

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S16080002261

Service Bulletin/Repair Instructions

Battery Tester Warranty Code Procedures, Medtronic Update Process

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S1723000007 Rev.

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1723000007RevF

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1908000048 Rev.

Service Bulletin/Repair Instructions

Chime Stuck On In The Audio System

S1908000048RevB

Service Bulletin/Repair Instructions

Chime Stuck On In The Audio System

S2108000080

Service Bulletin/Repair Instructions

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

S2123000010

Service Bulletin/Repair Instructions

Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV

S2123000010 Rev.

Service Bulletin/Repair Instructions

Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV

EmissionsW91

Service Bulletin/Repair Instructions

Emissions Recall W91 Reprogram Powertrain Control Module

W91 Combo

Service Bulletin/Repair Instructions

Emissions Recall W91 Reprogram Powertrain Control Module

S1708000055 Rev.

Service Bulletin/Repair Instructions

Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop

S1708000055RevA

Service Bulletin/Repair Instructions

Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop

S2108000045

Service Bulletin/Repair Instructions

Favorite Song On-Air Alert List Empty

S2108000047

Service Bulletin/Repair Instructions

Jeep Off Road Pages Missing Latitude And Longitude Coordinates

72498

Service Bulletin/Repair Instructions

SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population

08-017-21

Service Bulletin/Repair Instructions

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following: Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth® device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7 on JL vehicles only). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or AndroidAuto,® Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.

S2109000001

Service Bulletin/Repair Instructions

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

S1709000010 Rev.

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S2008000031 Rev.

Service Bulletin/Repair Instructions

Low Charging Voltage Displayed On Cluster

71062

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D)

S1908000083 Rev.

Service Bulletin/Repair Instructions

Check Engine Light Illuminated, Stop Start Function Inoperative

S2008000081 Rev.

Service Bulletin/Repair Instructions

Cruise Control Inoperative.

23-018-20 REV. E

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.

70325

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)

69921

Service Bulletin/Repair Instructions

Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)

S1625000005

Service Bulletin/Repair Instructions

(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

S1625000005 Rev.

Service Bulletin/Repair Instructions

S1925000008 Rev.

Service Bulletin/Repair Instructions

(Rev. B) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

S2008000172

Service Bulletin/Repair Instructions

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

23-018-20 REV. D

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

2301820

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

S1908000028 Rev.

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S1908000102

Service Bulletin/Repair Instructions

(Rev. A) Power Inverter Load Ratings

S2025000001 Rev.

Service Bulletin/Repair Instructions

(Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

31-002-20

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

3100220

Service Bulletin/Repair Instructions

05-002-20

Service Bulletin/Repair Instructions

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

0500220

Service Bulletin/Repair Instructions

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

08-092-20

Service Bulletin/Repair Instructions

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.

0809220

Service Bulletin/Repair Instructions

18-095-20

Service Bulletin/Repair Instructions

1809520

Service Bulletin/Repair Instructions

S1921000007 Rev.

Service Bulletin/Repair Instructions

(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing

S1725000002 Rev.

Service Bulletin/Repair Instructions

(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION

S1908000093 Rev.

Service Bulletin/Repair Instructions

(Revision A) Heated And Vented Seats Inoperative Driver And Passenger

S1817000003 Rev.

Service Bulletin/Repair Instructions

(Revision A) Clunk Noise From Rear Suspension

S2008000141

Service Bulletin/Repair Instructions

Navigation Shows Incorrect Location

S2008000142

Service Bulletin/Repair Instructions

Steering Wheel Switches Do Not Respond After A Recent Repair

S2008000130

Service Bulletin/Repair Instructions

Radio UConnect GPS Based Trip Computer Missing

18-067-20

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0133-00 - O2 Sensor 1/1 Slow Response. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P050E-00 - Cold Start Engine Exhaust Temperature Too Low. P0299 - Turbocharger Underboost Condition. The following software enhancement is available:Calibration to correct the On-Board Diagnostic (OBD) system?s inability to detect and set DTCP0420 - Catalyst Efficiency (Bank 1)when the Diesel Oxidation Catalyst (DOC) is missing.

1806720

Service Bulletin/Repair Instructions

23-018-20 REV. C

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

2301820REVC

Service Bulletin/Repair Instructions

Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

67871

Service Bulletin/Repair Instructions

D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A)

9003637

Service Bulletin/Repair Instructions

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S1925000008RevA

Service Bulletin/Repair Instructions

(Revision A) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

09-001-20 REV. A

Service Bulletin/Repair Instructions

Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.

0900120REVA

Service Bulletin/Repair Instructions

W42

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W42 Reprogram Powertrain Control Module

W42 Combo

Service Bulletin/Repair Instructions

Customer Satisfaction Notification W42 Reprogram Powertrain Control Module

9003704

Service Bulletin/Repair Instructions

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

S2008000100

Service Bulletin/Repair Instructions

Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2008000075

Service Bulletin/Repair Instructions

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

S19080000047

Service Bulletin/Repair Instructions

Volume Uncontrollable Or Stuck On High

S1908000047

Service Bulletin/Repair Instructions

Volume Uncontrollable Or Stuck On High

S1908000079

Service Bulletin/Repair Instructions

Travellink Fuel Prices Are Incorrect

S1721000016

Service Bulletin/Repair Instructions

Service 4wd Light On, Message AWD System Service Required

S2008000077

Service Bulletin/Repair Instructions

VP2R Radio Clock Not Keeping Time

S1909000002

Service Bulletin/Repair Instructions

Customer complaint may include an overfilled engine crankcase after an oil change.

S2008000073

Service Bulletin/Repair Instructions

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

S1908000048

Service Bulletin/Repair Instructions

Chime Stuck On In The Audio System

S2008000055

Service Bulletin/Repair Instructions

Battery Vent Tube Does Not Align With Some New Battery Installations

S2023000026

Service Bulletin/Repair Instructions

Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.

S1723000007

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1908000101

Service Bulletin/Repair Instructions

Remote Phone App Does Not Communicate With Vehicle Radio

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

S2008000059

Service Bulletin/Repair Instructions

Error Code 20 Message On the Radio Screen

S2008000060

Service Bulletin/Repair Instructions

Radio Issues With iPhone 11

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

S2023000021

Service Bulletin/Repair Instructions

Water Leak At Rear Lift Gate D Pillar.

S2005000003

Service Bulletin/Repair Instructions

ABS And ESP Warning In EVIC C0037-1D C003A-1D

S1808000175

Service Bulletin/Repair Instructions

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set

09-005-20

Service Bulletin/Repair Instructions

3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

S1823000048

Service Bulletin/Repair Instructions

Creaking Noise From Front Of Vehicle With Body Flex

S2008000013

Service Bulletin/Repair Instructions

Key Programming, Security Pin Request, Pin Invalid

S2023000010

Service Bulletin/Repair Instructions

Power Lift Gate Opens 1 To 2 Feet Then Closes

08-016-20

Service Bulletin/Repair Instructions

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

9004203

Service Bulletin/Repair Instructions

WK/WD Mopar trailer tow lighting accessory kit Wire pin out diagram in step 44 of installation instructions is incorrect, follow pin outs description (Cavity 29 WH/GN wire, Cavity 33 WH/DG wire)

09-005-19 REV. A

Service Bulletin/Repair Instructions

21-048-19

Service Bulletin/Repair Instructions

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0979-00 - Shift Solenoid 3 Control Circuit Low. P0219-00 - Engine Overspeed Condition. In addition, the customer may notice the following condition:A harsh shift on coast down 3-2 or 2-1.

09-005-19

Service Bulletin/Repair Instructions

9004022

Service Bulletin/Repair Instructions

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

9004148

Service Bulletin/Repair Instructions

SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair.

9004171

Service Bulletin/Repair Instructions

COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

18-094-19

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. In addition, customers may experience the following condition:Engine will auto stop and will not auto restart or the engine will auto start and this will result in a misfire, requiring customer to shift into park and manually restart vehicle. Other enhancements included in this update:Improvement for Engine Stop/Start (ESS) System.

1809419

Service Bulletin/Repair Instructions

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. In addition, customers may experience the following condition:Engine will auto stop and will not auto restart or the engine will auto start and this will result in a misfire, requiring customer to shift into park and manually restart vehicle. Other enhancements included in this update:Improvement for Engine Stop/Start (ESS) System.

18-093-19

Service Bulletin/Repair Instructions

1809319

Service Bulletin/Repair Instructions

18-089-19

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

1808919

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

08-016-19 REV. F

Service Bulletin/Repair Instructions

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

09-003-19

Service Bulletin/Repair Instructions

GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.

08-016-19 REV. E

Service Bulletin/Repair Instructions

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth® improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

08-019-19 REV. B

Service Bulletin/Repair Instructions

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 2.5. Customers may experience one or more of the following:Russian language missing in the radio setting menu. If the radio is set for Russian language, UConnect displays unknown symbols on the ?Off Road Page?. Could not disable the feature for the heated seat and heated steering wheel turned on automatically at start-up. Radio may reset, turn itself off and then back on again. Radio display screen lockup. Park assist chime will continue to chime after the vehicle is turned off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. Uconnect Live APPs restricted to only MyCar, ecoDrive and Jeep Skills. In addition the following enhancements are included:Russian language enhancements.

08-016-19 REV. D

Service Bulletin/Repair Instructions

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth® phone pairing. Improved sound quality when using a Bluetooth phone.

9004128

Service Bulletin/Repair Instructions

WK SRT Driver Floor Mat Please contact Mark Westemeier at (248) 421-2841 or mark.westemeier@fcagroup.com if the following scenario occurs: A customer already has the remedied mat PN 6XU012X9A$ in their vehicle and states they received the mat in the mail from FCA. Customer needs to either ship the recalled mat back to FCA using the return label and packaging that was provided to them or return the recalled mat to the dealer in order to close out the recall.

04-001-19

Service Bulletin/Repair Instructions

08-084-19

Service Bulletin/Repair Instructions

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7) JL only. Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or AndroidAuto® Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.

9001934

Service Bulletin/Repair Instructions

LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

ODFP0522

Service Bulletin/Repair Instructions

Recall UB3 - Trackhawk Driver Side Floor Mat (Customer Reminder Forum Postings)

9004036

Service Bulletin/Repair Instructions

ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.

9004028

Service Bulletin/Repair Instructions

MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.

21-047-17

Service Bulletin/Repair Instructions

Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. Customers may experience the following:A ?bump? or ?jerk? during a park to driveor park to reverse garage shift immediately after starting the engine.The above symptom/condition can only be duplicated at startup when vehiclehas been shut down for at least 5 minutes. Poor shift quality or ?bump? experienced during or immediatelyafter Engine Stop/Start (ESS) restart.

9003293

Service Bulletin/Repair Instructions

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

D-17-21

Service Bulletin/Repair Instructions

Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles

9003815

Service Bulletin/Repair Instructions

Power Distribution Center For 2018 WK, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.

0810117

Service Bulletin/Repair Instructions

UAG, UCG, UDG, UJG, ULG and UGG Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers or vehicles may experience the following:The radio screen shows messages ?Software Update? or ?Re-Insert USB Device? and displays that screen in a continuous loop.

9003109

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

9003696

Service Bulletin/Repair Instructions

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

05152029

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.