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2012 KIA SEDONA

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Service bulletins

80 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

CS2312_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TSB_CS2312_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TSB_CS2312

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CS2312_OWNR

Other

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

TSB_TRA046_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

CS2308_TSB_R6

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

TSB_TRA046_R4

Service Bulletin/Repair Instructions

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

CS2308_TSB_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGICUPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2308_TSB_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT SOFTWARE LOGIC UPGRADE & DECALL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2308_TSB_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2308A_OWNR2

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.

CS2308_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2308A_OWNRVQ

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.

CS2308_TSB_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2308_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation. Follow the procedure outlined in this publication to apply the improved logic to the "IBU-BCM" system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 3 of this bulletin.

TSB_TRA046_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

TSB_BOD055_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

WTY018_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: POWER SLIDING DOOR (PSD) OPERATION INSPECTION AND REPAIR - This bulletin provides information regarding the replacement of certain Power Sliding Door (PSD) system parts associated with the Warranty Extension Program (WTY018) on some 2011-2014MY Sedona (VQ) vehicles produced from April 1, 2010 through April 4, 2014. The power sliding door may not completely latch upon closing in auto-mode. If this occurs, the open-door indicators such as activation of the chimes and illumination of the dashboard telltales and/or dome lights will occur. Inspect and diagnose the power sliding door function to identify the part requiring replacement.

WTY018_OWNR

Service Bulletin/Repair Instructions

WARRANTY EXTENSION: OWNER NOTIFICATION - Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage, to all owners of 2011-2014 MY Sedona vehicles equipped with Power Sliding Doors, for Power Sliding Door difficulty latching issues from 5-years/ 60,000-miles to 15-years/unlimited-miles starting from the date the vehicle was first put into service. The power sliding door may not completely latch upon closing.

WTY018_REIMB

Service Bulletin/Repair Instructions

WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

WTY018_DP

Service Bulletin/Repair Instructions

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - Kia Motors America, Inc. is extending the warranty coverage, to all owners of 2011-2014 MY Sedona vehicles equipped with Power Sliding Doors, for Power Sliding Door difficulty latching issues from 5-years/60,000-miles to 15-years/unlimited-miles starting from the date the vehicle was first put into service. The power sliding door may not completely latch upon closing. If, at any time during the extended warranty coverage, the vehicle’s power sliding door does not completely latch upon closing, Kia dealers are to diagnose the cause at no cost to the customer. If the diagnosis indicates the condition is caused by the Remote Controller or Door Latches, which are the main components that can cause this condition, dealers are to replace the part at no cost to the customer.

WTY018_DPSM

Service Bulletin/Repair Instructions

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America, Inc. is extending the warranty coverage, to all owners of 2011-2014 MY Sedona vehicles equipped with Power Sliding Doors, for Power Sliding Door difficulty latching issues from 5-years/60,000-miles to 15-years/unlimited-miles starting from the date the vehicle was first put into service. The power sliding door may not completely latch upon closing. If, at any time during the extended warranty coverage, the vehicle’s power sliding door does not completely latch upon closing, Kia dealers are to diagnose the cause at no cost to the customer. If the diagnosis indicates the condition is caused by the Remote Controller or Door Latches, which are the main components that can cause this condition, dealers are to replace the part at no cost to the customer.

WTY018_QA

Service Bulletin/Repair Instructions

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY018).

PS675

Service Bulletin/Repair Instructions

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

TSB_TRA046_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.

TSB_ELE148

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.

PS539

Service Bulletin/Repair Instructions

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

TSBTRA047_R2

Service Bulletin/Repair Instructions

TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.

PS474

Service Bulletin/Repair Instructions

PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.

TSBBOD107R1

Service Bulletin/Repair Instructions

TSB: FRONT DOOR GLASS RUN CHANNEL REPLACEMENT - This bulletin provides information on some Sedona (VQ) vehicles, produced from June 15, 2005 through May 06, 2013, which may experience wind noise coming from the front door window/door frame area, at highway speeds, and/or glass run channel deformation caused by improper sealing of the front windows. To correct this concern, follow the procedure outlined in this bulletin to replace the left and right side front door glass run channels.

PS493

Service Bulletin/Repair Instructions

TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.

TSB-GEN085R1

Service Bulletin/Repair Instructions

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.

TSB-GEN085

Service Bulletin/Repair Instructions

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

TSB-TRA055

Service Bulletin/Repair Instructions

TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.

TSB-SC135R1

Service Bulletin/Repair Instructions

TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced from September 2, 2010 through November 29, 2014, some Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through November 29, 2014, some Rondo (UN) vehicles, produced from April 1, 2009 through July 30, 2010, and some Sedona (VQ) vehicles, produced from April 1, 2009 through June 17, 2014. The subject vehicles originally sold or currently registered in one of twenty-eight (28) salt belt states may experience a leak detection warning of the evaporative emission systems, along with DTC(s) P0442 or P0455. For vehicles originally sold or currently registered in one of the twenty-eight (28) salt belt states, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD and UT), the evaporative canister will be inspected, and if no leak is found, the mounting bracket will be replaced with a new improved part. If a crack in the evaporative canister is found, the canister will be replaced with a new improved part. Before conducting the procedure, verify the vehicle is included in the list of affected VINs. For vehicles in other states, Kia is extending the warranty on the evaporative canister from 5 years/60,000 miles to 10 years/120,000 miles, whichever occurs first starting from the date of first service. Follow the procedures outlined in this bulletin to resolve the concern.

PS266R1

Service Bulletin/Repair Instructions

PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.

SC135OWNER

Service Bulletin/Repair Instructions

OWNER NOTIFICATION LETTER (SC135) - DEAR KIA OWNER, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM REGARDING THE EVAPORATIVE CANISTER IN YOUR VEHICLE.

SC135DEALERP

Service Bulletin/Repair Instructions

DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. KIA HAS DETERMINED THAT THE FOLLOWING KIA VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED, MAY EXHIBIT AN EVAPORATIVE CANISTER LEAK DUE TO PROLONGED EXPOSURE TO ROAD SALT

SC135DEALERPSM

Service Bulletin/Repair Instructions

DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. KIA HAS DETERMINED THAT THE FOLLOWING KIA VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED, MAY EXHIBIT AN EVAPORATIVE CANISTER LEAK DUE TO PROLONGED EXPOSURE TO ROAD SALT

SC135QA

Service Bulletin/Repair Instructions

Q AND A (SC135/WTY009) - EVAPORATIVE CANISTER VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM

TSBSC135

Service Bulletin/Repair Instructions

TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE CANISTER ASSEMBLY ON SOME OPTIMA (TF) VEHICLES, PRODUCED FROM SEPTEMBER 2, 2010 THROUGH NOVEMBER 29, 2014, SOME OPTIMA HYBRID (TF HEV) VEHICLES, PRODUCED FROM FEBRUARY 15, 2011 THROUGH NOVEMBER 29, 2014, SOME RONDO (UN) VEHICLES, PRODUCED FROM APRIL 1, 2009 THROUGH JULY 30, 2010, AND SOME SEDONA (VQ) VEHICLES, PRODUCED FROM APRIL 1, 2009 THROUGH JUNE 17, 2014. THE SUBJECT VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF TWENTY-EIGHT (28) SALT BELT STATES MAY EXPERIENCE A LEAK DETECTION WARNING OF THE EVAPORATIVE EMISSION SYSTEMS, ALONG WITH DTC(S) P0442 OR P0455. FOR VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF THE TWENTY-EIGHT (28) SALT BELT STATES, (AK, CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD AND UT), THE EVAPORATIVE CANISTER WILL BE INSPECTED, AND IF NO LEAK IS FOUND, THE MOUNTING BRACKET WILL BE REPLACED WITH A NEW IMPROVED PART. IF A CRACK IN THE EVAPORATIVE CANISTER IS FOUND, THE CANISTER WILL BE REPLACED WITH A NEW IMPROVED PART. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS. FOR VEHICLES IN OTHER STATES, KIA IS EXTENDING THE WARRANTY ON THE EVAPORATIVE CANISTER FROM 5 YEARS/60,000 MILES TO 10 YEARS/120,000 MILES, WHICHEVER OCCURS FIRST STARTING FROM THE DATE OF FIRST SERVICE. FOLLOW THE PROCEDURES OUTLINED IN THIS BULLETIN TO RESOLVE THE CONCERN.

PS443

Service Bulletin/Repair Instructions

TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device

TSBSST041

Service Bulletin/Repair Instructions

TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.

TSBTRA051R1

Service Bulletin/Repair Instructions

TSB: 6 SPD A/T SOLENOID REPLACEMENT – MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.

PS400

Service Bulletin/Repair Instructions

PITSTOP: SMART PEDAL FEATURE - THE “SMART PEDAL” IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. WHEN ENGAGED, THE FEATURE REDUCES ENGINE POWER TO IDLE. MOST CUSTOMERS WILL NEVER NOTICE THE SMART PEDAL FEATURE WHEN ACTIVE, HOWEVER, CUSTOMERS WHO TEND TO REST THEIR FOOT ON THE BRAKE PEDAL WHILE DRIVING MIGHT DESCRIBE A HESITATION OR DELAY SYMPTOM AND NOT REALIZE THAT THE EMS ELECTRONIC CONTROL MODULE IS INTERVENING, AS DESIGNED.

SC114DEALERP

Service Bulletin/Repair Instructions

DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND 2012-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L OR 2.0L TURBO GDI ENGINES, WHICH MAY EXPERIENCE THE “CHECK ENGINE” LIGHT OR MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION DUE TO THE DIAGNOSTIC TROUBLE CODE (DTC) P0087.

TSB-SC105R1

Service Bulletin/Repair Instructions

TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN - ECM/TCM SOFTWARE UPGRADE (SC105) - This bulletin provides information related to an inspection of the current ECM ROM ID and, if necessary, an upgrade of the ECM/TCM software on some 2011MY Sedona (VQ) vehicles, produced from March 3, 2010 through February 14, 2011 and some 2012MY Sedona (VQ) vehicles, produced from February 7, 2011 through August 14, 2012, which may not be in compliance with EPA and/or CARB emissions regulations.

SC105OWNER

Service Bulletin/Repair Instructions

SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - Owner Letter

PS212R2

Service Bulletin/Repair Instructions

PITSTOP: BACK-UP CAMERA DISPLAY INOPERATIVE IN REAR VIEW MIRROR -In some cases when the back-up camera display is not operating, the compass and HomeLink displays in the rear view mirror may still be operational. If a customer complains that the display screen is inoperative, use the procedures in this Article to diagnose the concern.

SC105DP

Service Bulletin/Repair Instructions

SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - Dealer Principal Memo

SC105DPSM

Service Bulletin/Repair Instructions

SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - Dealer Parts & Service Manager Memo

SC105POC

Service Bulletin/Repair Instructions

SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - Proof of Correction Card

SC105QA

Service Bulletin/Repair Instructions

SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - QA

TSB-BOD107

Service Bulletin/Repair Instructions

TSB: COMBINED TSB/SERVICE ACTION: FRONT DOOR GLASS RUN CHANNEL REPLACEMENT (SA167) - This bulletin provides information on some Sedona (VQ) vehicles, produced from June 15, 2005 through May 06, 2013, which may experience wind noise coming from the front door window/door frame area, at highway speeds, and/or glass run channel deformation caused by improper sealing of the front windows.

105

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

107

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PS306

Service Bulletin/Repair Instructions

PITSTOP: SECOND ROW SEAT RELEASE MECHANISM INOPERATIVE - When diagnosing a concern relating to a difficult to release or inoperative second row seat tumble feature, review this Article for instructions.

SC102

Service Bulletin/Repair Instructions

APPLICATION OF PREVENTATIVE ANTI CORROSION MATERIAL REAR LOWER CONTROL ARM AND SUSPENSION. 06/03/2014*LJ

TSB-TRA051

Service Bulletin/Repair Instructions

TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.

TT053

Service Bulletin/Repair Instructions

TECH TIP: Auto door lock feature inoperative - The auto door lock feature (doors automatically lock when the vehicle is placed into gear) applies only to Sedona vehicles manufactured on June 21, 2011 or later, and not equipped with a Navigation or Rear Entertainment System. The auto door lock feature cannot be programmed with GDS on this model.

VOLUME 17 ISS 4

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SC-102

Service Bulletin/Repair Instructions

KIA: ON SOME VEHICLES, TO PREVENT CORROSION ON SUSPENSION CROSS MEMBER AND REAR LOWER CONTROL ARM, PROCEDURE INFORMATION PROVIDED ON APPLICATION OF ANTI CORROSION MATERIAL. MODEL 2006-2012 SEDONA. *PE

TSB-133

Service Bulletin/Repair Instructions

KIA: INFORMATION REGARDING VEHICLES EXPERIENCING MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM WHICH NEEDS TO HAVE SOFTWARE UPGRADED TO CORRECT OR PREVENT THIS CONDITION. MODELS 2011-2013 SORENTO, 2011-2012 AND 2014 SEDONA. *PE UPDATED 2/25/14. *PE

TSB-ENG133R2

Service Bulletin/Repair Instructions

TSB: SERVICE ACTION: ECM UPGRADE ? MIL ON WITH DTC P0638 AND ETC MOTOR CLEANING (SA153) - This bulletin provides information related to the ECM software upgrade for some 2011-2013MY Sorento 3.5L MPI vehicles, produced from October 25, 2009 through January 31, 2013, and 2011, 2012 & 2014MY Sedona 3.5L MPI vehicles, produced from March 03, 2010 through July 12, 2013, which may experience a Malfunction Indicator Lamp illuminated with the ECM (Electronic Control Module) system-related DTC P0638.

TT026

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-BOD101R1

Service Bulletin/Repair Instructions

TSB: FRONT DOOR GLASS RUN CHANNEL REPLACEMENT -This bulletin provides information on some Sedona (VQ) vehicles, produced from June 15, 2005 to May 06, 2013, which may experience wind noise coming from the sides of the windshield, at highway speeds, and/or glass run channel deformation caused by improper sealing of the front windows.

101

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PS276

Service Bulletin/Repair Instructions

PITSTOP: USB PORT AND SIRIUS® SATELLITE RADIO INOPERATIVE ON MODELS WITH BASE AUDIO - When diagnosing a customer concern related to multiple head unit replacements with a complaint related to an inoperative USB port and/or Sirius Satellite Radio continuously showing ?Sirius loading", check to make sure the customer is not improperly using the USB port to charge devices such as iPads®.

TSB-129

Service Bulletin/Repair Instructions

KIA: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MALFUNCTION INDICATOR LAMP. THE ETC ACTUATOR MAY NEED TO BE REPLACED. *JS

TSBFUE023

Service Bulletin/Repair Instructions

TSB: ECM UPGRADE - CYLINDER CONTRIBUTION/BALANCE - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2012-2013 MY SORENTO(XM) AND 2012 MY SEDONA(VQ) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP ILLUMINATED (MIL) WITH THE ECM (ELECTRONIC CONTROL MODULE) SYSTEM-RELATED CYLINDER CONTRIBUTION/BALANCE DTC(S), (P0263, P0266, P0269, P0272, P0275, P0278).

TSBTRA049

Service Bulletin/Repair Instructions

TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.

TSBBOD095

Service Bulletin/Repair Instructions

TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. OVER TIME, SOME KIA VEHICLES MAY EXHIBIT A LIMITED APPLICATION OF WINDSHIELD WASHER FLUID WHEN THE WASHER FUNCTION IS USED. LIMITED APPLICATION OF WINDSHIELD WASHER FLUID CAN BE CAUSED BY FOREIGN DEBRIS ON THE WASHER PUMP INLET FILTER. TO CORRECT THIS CONDITION, REPLACE THE WASHER PUMP INLET FILTER AND PERFORM THE WINDSHIELD WASHER RESERVOIR FLUSHING PROCEDURE OUTLINED IN THIS TSB.

PS238

Service Bulletin/Repair Instructions

PITSTOP: AUDIBLE TONE FROM BACK-UP ASSIST ALWAYS ON - IF YOU ENCOUNTER A CUSTOMER COMPLAINT RELATING TO THE AUDIBLE TONE FROM THE BACK-UP ASSIST FEATURE REMAINING ON AT ALL TIMES, INSPECT THE SENSORS IN THE REAR BUMPER FOR POSSIBLE COLLISION DAMAGE CAUSING A SHORT IN THE SENSOR. ALSO, MAKE SURE TO CHECK THE HARNESSES FEEDING THE SENSORS FOR CONTINUITY TO GROUND.

TSBTRA047R1

Service Bulletin/Repair Instructions

TSB: AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED. THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. REFER TO THE TABLE BELOW FOR A DETAILED LIST OF VEHICLE MODELS. INDIVIDUAL SERVICE PARTS SUCH AS AXLE BOOTS, JOINTS AND HARDWARE FOR INNER JOINT ARE NOW AVAILABLE THROUGH YOUR PARTS DEPARTMENT.

TSBTRA044

Service Bulletin/Repair Instructions

TSB: 6-SPEED AUTOMATIC TRANSAXLE INHIBITOR SWITCH BRACKET INSTALLATION - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SPORTAGE AND SEDONA VEHICLES, PRODUCED FROM APRIL 01, 2009 TO SEPTEMBER 16, 2011, WHICH MAY EXPERIENCE A NO-START CONDITION, UNEVEN ENGAGEMENT WHEN SHIFTING GEARS AND/OR P0705 STORED IN THE POWER-TRAIN CONTROL MODULE (PCM). TO CORRECT THIS CONCERN, INSTALL THE INHIBITOR SWITCH BRACKET ON THE INHIBITOR SWITCH BY FOLLOWING THE SERVICE PROCEDURE OUTLINED BELOW.

TSB-044

Service Bulletin/Repair Instructions

KIA: UNEVEN SHIFTING GEARS AND NO START CONDITION IN POWER TRAIN CONTROL MODULE (PCM). PROCEDURE FOR THE INHIBITOR SWITCH TO HAVE AN INHIBITOR SWITCH BRACKET INSTALLED ON IT. MODELS 2010-2012 SPORTAGE, SEDONA. *PE

PS-211

Service Bulletin/Repair Instructions

KIA: DUE TO DESIGN OF DRAIN HOLES IN VALLEY OF LAMBDA V6 ENGINES, A MISDIAGNOSE OF A POSSIBLE OIL LEAK SOURCE IN REAR MAIN SEAL OR OIL PAN, WHEN ACTUAL LEAKS COMING FROM ENGINE VALLEY,OIL FILTER HOUSING, OIL PRESSURE SWITCH, AND/OR GASKETS. *PE

PS-212

Service Bulletin/Repair Instructions

KIA: ON SOME VEHICLES, THE REAR VIEW MIRROR BACK UP CAMERA DISPLAY IS INOPERATIVE. *PE

TSB-025

Service Bulletin/Repair Instructions

KIA: INFORMATION HAS BEEN PROVIDED RELATING TO THE BATTERY CABLE TERMINAL POSITIVE (+) REPLACEMENT ON SOME VEHICLES. *PE

TSB-042

Service Bulletin/Repair Instructions

KIA: INFORMATION REGARDING AN UPGRADE FOR THE TRANSMISSION CONTROL MODULE (TCM) ON VEHICLES EXPERIENCING A SHOCK AND/OR ABNORMAL NOISE WHEN ENGINE STARTS AFTER A LENGTHY PERIOD. *PE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.