Vehicle report

2012 KIA SORENTO

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Service bulletins

221 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

CS2312_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TSB_CS2312_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TSB_CS2312

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CS2312_OWNR

Other

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

PS797

Other

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TSB_BOD205_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produced from September 24, 2009 through December 11, 2014. If the Occupant Detection System (ODS) Sensor Pad is not operating properly, the airbag warning light will illuminate and certain specific DTC(s) listed in this bulletin may be stored:

TSB_TRA046_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

TSB_ENG222_R8

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

TSB_ENG222_R7

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

TSB_ELE108_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: AIRBAG WARNING LIGHT ON (WTY003) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the replacement of the clock spring assembly on 2011MY - 2015MY Sorento (XMa) vehicles. Kia is extending the warranty coverage for the driver’s front airbag clock spring assembly on the 2011-2015 MY Sorento vehicles, manufactured from 10/24/2009 through 12/17/2014, to fifteen (15) years with unlimited mileage, starting from the date of first service. This warranty extension addresses failures of the driver’s front airbag clock spring, as well as the diagnosis of any concerns related to the airbag warning light.

PI2002YZ_TSB_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A, PI2002B and SC200**1) titled “Knock Sensor Detection System - ECU Logic Improvement”. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

CS2304_TSB_R7

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 13, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

TSB_TRA046_R4

Service Bulletin/Repair Instructions

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

PI1803YZ_TSB_R7

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

CS2304_TSB_R6

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

PS750

Service Bulletin/Repair Instructions

PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

CS2304_TSB_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2304A_OWNR2

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.

CS2304_TSB_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2304_TSB_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2304_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

CS2304_TSB_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

CS2304A_OWNR

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.

TSB_TRA046_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

TSB_SST067_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.

PS720

Service Bulletin/Repair Instructions

PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Some replacement long blocks may come with pre-installed fuel rail, injectors, and injector wiring harness. If the condition is present, it is possible that the injector harness was not installed correctly. The connections may be swapped from cylinder No. 1 and cylinder No. 4, and from cylinder No. 2 and cylinder No. 3.

TSB_ENG222_R6

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

TSB_ENG222_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

PI1803YZ_TSB_R6

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

TSB_ENG222_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

PI1803YZ_TSB_R5

Service Bulletin/Repair Instructions

TSB_SST067_R1

Service Bulletin/Repair Instructions

This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.

TSB_CHA084_R8

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.

PI2002YZ_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A, PI2002B and SC200**1) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

TSB_BOD055_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

TSB_ENG222_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

PI1803_TSB_R6

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

TSB_CHA084_R7

Service Bulletin/Repair Instructions

TSB_ENG222_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

TSB_ENG222_R1

Service Bulletin/Repair Instructions

TSB_CHA084_R6

Service Bulletin/Repair Instructions

PI1803YZ_TSB_R4

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

TSB_CHA084_R5

Service Bulletin/Repair Instructions

WTY016_OWNR

Service Bulletin/Repair Instructions

WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

WTY016_REIMB

Service Bulletin/Repair Instructions

WTY016_DP

Service Bulletin/Repair Instructions

WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

WTY016_DPSM

Service Bulletin/Repair Instructions

WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

WTY016_QA

Service Bulletin/Repair Instructions

WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service.

PS675

Service Bulletin/Repair Instructions

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

PI1803YZ_TSB_R3

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z_Rev3) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".

PI1803YZ_TSB_R2

Service Bulletin/Repair Instructions

TSB: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

DOR-M3J3F-07

Service Bulletin/Repair Instructions

These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.

DOR-M9J4S-07

Service Bulletin/Repair Instructions

TSB_ENG205_C

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - CLOSED - SUPERSEDED BY PI1802YZ/1803YZ.

TSB_TRA046_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.

PI1803YZ_TSB_R1

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

PI1803WX_TSB_R5C

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - CLOSED - This bulletin has been superseded by PI1803Y/Z.

TSB_BOD205

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produced from September 24, 2009 through December 11, 2014.

PI1803Y/Z_TSB

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "ÂÂKnock Sensor Detection System - ECU Logic Improvement"ÂÂ. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).

PI1803_TSB_R5

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 5 -KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

TSB_CHA091_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.

TSBCHA084_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.

PI1803WX_TSB_R5

Service Bulletin/Repair Instructions

TSB: PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "ÂÂKnock Sensor Detection System - ECU Logic Improvement"ÂÂ. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("ÂÂDTC"ÂÂ), P1326.

PI1803_TSB_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R4: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

TSBCHA084_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

PI1803_TSB_R3

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803). This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage

WTY003_OWNER

Service Bulletin/Repair Instructions

WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly.

WTY003_REIMB

Service Bulletin/Repair Instructions

This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly.

TSB_PI1803_R2

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

TSBELE179_R1

Service Bulletin/Repair Instructions

TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, which may experience an inoperable low beam bulb due to poor terminal contact at the low beam bulb connector.

WTY012_OWNR_XM

Service Bulletin/Repair Instructions

Dear Kia Sorento Owner - Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage, to all owners of 2011-2013 MY Kia Sorento vehicles, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service. The headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.

WTY012_REIMB_XM

Service Bulletin/Repair Instructions

REQUEST FOR REIMBURSEMENT FORM - WTY012 Ã¢ÂÂ 2011-2013 MY SORENTO HEADLAMP LOW BEAM CONNECTOR WIRING HARNESS NEW VEHICLE LIMITED WARRANTY EXTENSION

TSBELE179

Service Bulletin/Repair Instructions

WTY012_DP

Service Bulletin/Repair Instructions

Attention: All Dealer Principals - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service. The headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.

WTY012_DPSM

Service Bulletin/Repair Instructions

Attention: All Kia Parts & Service Managers - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service. The headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.

WTY012_QA

Service Bulletin/Repair Instructions

Q & A - 2011-2013 MY SORENTO HEADLAMP LOW BEAM CONNECTOR NEW VEHICLE LIMITED WARRANTY EXTENSION

PI1803WX_TSB_R4

Service Bulletin/Repair Instructions

TSB: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.

TSBENG205_R1

Service Bulletin/Repair Instructions

TSB: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with Diagnostic Trouble Code ("DTC") P1326. Using the procedures published in TSB PI1802W/X and PI1803W/X, the subject vehicles were diagnosed and determined to require an engine replacement and are currently being held at dealers pending repair. As a result of additional field data collection and analysis, the initial diagnosis method has been updated to improve test result accuracy. Prior to performing an engine replacement on any of the VINs affected by this Service Action, the engine condition needs to be re-assessed utilizing an updated/expanded diagnostic process.

TSBENG205

Service Bulletin/Repair Instructions

PI1803WX_TSB_R3

Service Bulletin/Repair Instructions

PI1803_OWN#2_SOR

Service Bulletin/Repair Instructions

OWNER LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2012-2014 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection ("ÃÂÃÂGDI"ÃÂÃÂ) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").

TSBCLI018_CLOSED

Service Bulletin/Repair Instructions

TSB: SERVICE ACTION: MANUAL HVAC CONTROL HEAD UPDATE ? LOGIC IMPROVEMENT (SA088) - THIS BULLETIN HAS BEEN CLOSED.

VPI1803WX_TSB_R2

Service Bulletin/Repair Instructions

VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised to include additional information.This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.

VPI1803WX_TSB_R1

Service Bulletin/Repair Instructions

VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)- This bulletin has been revised to include additional information This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.

DC_20190125

Service Bulletin/Repair Instructions

RECENT KIA MEDIA REPORTS, January 25, 2019 Update - Dear Kia Retailer, At Kia, safety is a top priority and we wrote to you last August and again last October to provide you with updates regarding news reports about non-collision fires in Kia vehicles and the status of Kia?s cooperative work with NHTSA.

TSBENG083_R1

Service Bulletin/Repair Instructions

TSB: SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information. This bulletin provides information relating to all Kia vehicles equipped with Gasoline Direct Injection (GDI) engines. In these engines highly pressurized gasoline is injected via a common fuel rail and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional Multi-Point Fuel Injection (MPI) engine, the gasoline is injected into the intake port of each cylinder at a relatively low pressure. Due to high fuel pressure in a GDI system, servicing the GDI system requires special attention and handling procedures. This bulletin provides special service information and specifications for the GDI fuel system components.

VPI1803_TSB_R1

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

VPI1803WX_TSB

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803) titled ?Knock Sensor Detection System - ECU Logic Improvement?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.

VPI1803_TSB

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - TSB - ENGINE CONTROL UNIT (ECU) SOFTWARE UPDATE - This document is the Technical Service Bulletin for the new Product Improvement Campaign to provide information regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.

DC_20181026

Service Bulletin/Repair Instructions

DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorento and Optima vehicles. Since that time, we have been working cooperatively with NHTSA to analyze the safety performance of these and all Kia vehicles and added additional resources to quickly and effectively address any incidents. Recently, a non-profit consumer advocacy group called the Center for Automotive Safety (CAS) has asked for a recall of Kia vehicles for fire risk and members of the Senate Commerce Committee have asked Kia for additional information related to non-collision fires in Kia vehicles. These actions have generated additional media reports so we are providing you with additional information to assist you and your teams in addressing customer concerns.

VPI1803_OWNER_SO

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2012-2014 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection (?GDI?) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (?ECU?).

VPI1803_DP

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER PRINCIPAL LETTER - Attention: All Kia Dealer Principals, Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.

VPI1803_DSM

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER SERVICE MANAGER LETTER - Attention: All Kia Dealer Service Managers, Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.

VPI1803_QA

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - QUESTIONS AND ANSWERS - ENGINE CONTROL UNIT (ECU) SOFTWARE UPDATE - This document is the Q & A for the new Product Improvement Campaign to provide information regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.

DC_20180828

Service Bulletin/Repair Instructions

DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorentos and Optimas, and I want to update you on KMA?s response to this issue. All automobiles contain combustible materials and a vehicle fire may be a result of any number of complex factors which must be carefully evaluated by trained technicians to, if possible, determine its cause and, ultimately, determine if a defect trend exists. At Kia, customer safety is paramount and although both KMA and NHTSA have independently concluded that no defect trends exist, KMA has significantly increased its committed resources to ensure that all thermal incidents are fully evaluated.

PS539

Service Bulletin/Repair Instructions

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

TSBTRA047_R2

Service Bulletin/Repair Instructions

TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.

TSBELE091R3

Service Bulletin/Repair Instructions

TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.

PT20201-0002R4

Service Bulletin/Repair Instructions

PARTS BULLETIN - THETA II ENGINE SAFETY RECALL (SC147) - This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles. For repair information please refer to Technical Service Bulletin SC147.

WTY201709R5

Service Bulletin/Repair Instructions

WTY - SC147 Claims Processing Procedures - REVISED - Authorization of Claims Processing for SC147 - See this bulletin for specific handling procedures regarding SC147.

WTY201709R4

Service Bulletin/Repair Instructions

WARRANTY BULLETIN: 2017-09.R4 - SC147 Claims Processing Procedures - This Warranty Bulletin accompanies TSB SC147 Theta II Engine Inspection and/or Replacement and is provided to dealers for specific guidance with claim administration and processing of SC147 warranty claims.

PT20201-0002R3

Service Bulletin/Repair Instructions

PARTS BULLLETIN: 20201-0002 (Revision 3.1) - This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles.

WTYCS201606RETIR

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION BULLETIN 2016-06 - RETIRED. SEE WARRANTY BULLETIN 2017-09 (SC147).

PS474

Service Bulletin/Repair Instructions

PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.

VSC148TSB

Service Bulletin/Repair Instructions

TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor (WSS) housing covers on certain 2011-2015MY 2WD Sorento (XMa) vehicles, produced from October 24, 2009 through April 30, 2014, originally retailed and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina and Texas. If the rear wheel hub comes into contact with a significant amount of seawater, the water can enter the rear wheel speed sensor housing covers and may interrupt the rear wheel speed sensor signal and illuminate the Anti-Lock Braking System (?ABS?) and/or Electronic Stability Control (?ESC?) warning lights in the instrument cluster.

VSC148OWNER

Service Bulletin/Repair Instructions

SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento 2-Wheel Drive (2WD) vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

VSC149TSBR1

Service Bulletin/Repair Instructions

TSB: SC149R1 - HALOGEN HEADLAMP LOW BEAM CONNECTOR REPLACEMENT (SC149) - This bulletin provides the procedure to replace the halogen headlamp low beam connector wiring harnesses on some 2011-2012MY Sorento (XMa) vehicles, produced from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times. Follow the procedure outlined in this bulletin to replace the low beam connector wiring harnesses. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

VSC148DP

Service Bulletin/Repair Instructions

SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

VSC148DPSM

Service Bulletin/Repair Instructions

SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

VSC148QA

Service Bulletin/Repair Instructions

SC148QA - CAMPAIGN QUESTION AND ANSWERS REGARDING SC148QA

VSC149OWNER

Service Bulletin/Repair Instructions

SC149OWNER - OWNER NOTIFICATION LETTER REGARDING SC149.

VSC149DP

Service Bulletin/Repair Instructions

SC149DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times.

VSC149DPSM

Service Bulletin/Repair Instructions

SC149DPSM - DEALER PARTS AND SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer parts and service managers of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times.

VSC149QA

Service Bulletin/Repair Instructions

SC149QA -CAMPAIGN QUESTION AND ANSWER REGARDING SC149.

TSB-CLI026R1

Service Bulletin/Repair Instructions

TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates on Page 3), which may experience freezing of condensation on the evaporator core and the following A/C performance related concerns below. Do NOT refer to this bulletin or the resistance specifications listed in this bulletin for ANY other models.

PS493

Service Bulletin/Repair Instructions

TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.

TSB-SC141R1

Service Bulletin/Repair Instructions

TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.

TSB-GEN085R1

Service Bulletin/Repair Instructions

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.

SC141OWNERXM

Service Bulletin/Repair Instructions

SC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles that were originally sold in or are currently registered in the states where heavy amounts of road salt are used.

TSB-SC141

Service Bulletin/Repair Instructions

SC141DP

Service Bulletin/Repair Instructions

DEALER PRINCIPAL MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Dealer Principals - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.

SC141DPSM

Service Bulletin/Repair Instructions

SERVICE MANAGER MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.

SC141QA

Service Bulletin/Repair Instructions

QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC141 ? UNDERBODY ? ADDITIONAL ANTI-CORROSION TREATMENT

TSB-ENG160R1

Service Bulletin/Repair Instructions

TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.

TSB-GEN085

Service Bulletin/Repair Instructions

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

TSB-TRA055

Service Bulletin/Repair Instructions

TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.

TSB-ENG160

Service Bulletin/Repair Instructions

PS266R1

Service Bulletin/Repair Instructions

PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.

WTY008DEALERPSM

Service Bulletin/Repair Instructions

DEALER PARTS AND SERVICE MANAGER MEMO: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE - EFFECTIVE IMMEDIATELY, KIA MOTORS AMERICA, INC. HAS EXTENDED THE WARRANTY COVERAGE OF THE KIA NEW VEHICLE LIMITED WARRANTY FOR THE SHORT BLOCK ASSEMBLY (ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS) ON 2012-2014 MY SORENTO 2.4L GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER COMES FIRST, REGARDLESS OF WHETHER THE VEHICLE OWNER IS AN ORIGINAL OR SUBSEQUENT VEHICLE OWNER. THE PURPOSE OF THIS WARRANTY EXTENSION IS TO ADDRESS ISSUES WITH CONNECTING ROD AND BEARING WEAR THAT CAN LEAD TO ENGINE FAILURE.

WTY008FORM

Service Bulletin/Repair Instructions

REQUEST FOR REIMBURSEMENT FORM: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION TO THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410, 1-800-333-4542

WTY008OWNER

Service Bulletin/Repair Instructions

OWNER LETTER: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION - DEAR KIA SORENTO VEHICLE OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES. IN ORDER TO MAINTAIN THESE STANDARDS, KIA IS EXTENDING THE WARRANTY COVERAGE, TO ALL OWNERS, FOR THE ENGINES SHORT BLOCK ASSEMBLY ON 2012-2014 MY SORENTO 2.4L GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER COMES FIRST. THE SHORT BLOCK CONSISTS OF THE ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS. THIS WARRANTY EXTENSION ADDRESSES ISSUES WITH CONNECTING ROD WEAR WHICH RESULTS IN KNOCKING NOISE FROM THE ENGINE. THE KNOCKING NOISE INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL AND MAY RESULT IN ENGINE FAILURE.

WTY003BULLETIN

Service Bulletin/Repair Instructions

WARRANTY BULLETIN: WTY003 - 2011-2015 MY SORENTO DRIVER'S FRONT AIRBAG CLOCK SPRING ASSEMBLY WARRANTY EXTENSION (WTY003) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT. KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.

WTY003OWNER

Service Bulletin/Repair Instructions

OWNER LETTER: WTY003 - DEAR KIA SORENTO OWNER: KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY TO 15 YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCKSPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT, ADVISES YOU TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.

TSBELE108

Service Bulletin/Repair Instructions

TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY 2015MY SORENTO (XMA) VEHICLES. IF THE AIRBAG WARNING LIGHT IS ON WITH ANY OF THE DTCS LISTED BELOW, FOLLOW THE PROCEDURE OUTLINED TO RESOLVE THE ISSUE.

WTY003DEALERP

Service Bulletin/Repair Instructions

DEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.

WTY003DEALERPSM

Service Bulletin/Repair Instructions

DEALER PARTS AND SERVICE MANAGER MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.

WTY003FORM

Service Bulletin/Repair Instructions

REQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410

WTY003QA

Service Bulletin/Repair Instructions

Q AND A: WTY003 - 2011-2015 MY SORENTO DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY KIA NEW VEHICLE LIMITED WARRANTY EXTENSION Q & A

PS443

Service Bulletin/Repair Instructions

TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device

TSB-ELE-077-R1

Service Bulletin/Repair Instructions

TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA. DIAGNOSE THE CONCERNS USING THE INFORMATION IN THIS BULLETIN AND, IF NECESSARY, REPLACE THE REAR VIEW CAMERA WITH AN IMPROVED PART BY FOLLOWING THE APPLICABLE SERVICE PROCEDURE ON KGIS.

TSBSST041

Service Bulletin/Repair Instructions

TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.

TSBCHA059

Service Bulletin/Repair Instructions

TSB: 2WD HUB/REAR WHEEL SPEED SENSOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE REAR WHEEL HUBS OF SOME OF SORENTO (XMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH APRIL 4TH, 2012, WHICH MAY EXPERIENCE A DIAGNOSTIC TROUBLE CODE (DTC) (C1206 ~ C1211) DUE TO POSSIBLE WATER INTRUSION INTO THE REAR WHEEL SPEED SENSOR.

TSB-ELE091R1

Service Bulletin/Repair Instructions

TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).

TSBTRA049R1

Service Bulletin/Repair Instructions

TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.

TSBELE089

Service Bulletin/Repair Instructions

TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.

TSBBOD093R5

Service Bulletin/Repair Instructions

TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO THE SECOND ROW SEATS BEING INOPERATIVE OR DIFFICULT TO RELEASE. IT IS IMPORTANT TO NOTE THAT SOME AMOUNT OF EFFORT IS REQUIRED TO FOLD THE 2ND ROW SEATS. TO CORRECT THIS CONDITION, FOLLOW THE SERVICE PROCEDURE OUTLINED IN THIS TSB.

TSBELE051R2

Service Bulletin/Repair Instructions

TSB: DRIVERS SIDE POWER WINDOW MOTOR REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVERS SIDE WINDOW. TO CORRECT THIS CONCERN, REPLACE THE POWER WINDOW MOTOR BY FOLLOWING THE SERVICE PROCEDURE OUTLINED IN THIS BULLETIN.

TSBTRA051R1

Service Bulletin/Repair Instructions

TSB: 6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.

PS400

Service Bulletin/Repair Instructions

PITSTOP: SMART PEDAL FEATURE - THE SMART PEDAL IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. WHEN ENGAGED, THE FEATURE REDUCES ENGINE POWER TO IDLE. MOST CUSTOMERS WILL NEVER NOTICE THE SMART PEDAL FEATURE WHEN ACTIVE, HOWEVER, CUSTOMERS WHO TEND TO REST THEIR FOOT ON THE BRAKE PEDAL WHILE DRIVING MIGHT DESCRIBE A HESITATION OR DELAY SYMPTOM AND NOT REALIZE THAT THE EMS ELECTRONIC CONTROL MODULE IS INTERVENING, AS DESIGNED.

TSBCHA047

Service Bulletin/Repair Instructions

TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH FEBRUARY 19, 2013 AND SOME AWD EQUIPPED 2011~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 24, 2009 THROUGH DECEMBER 11, 2014, WHICH MAY EXHIBIT AN INOPERATIVE AWD SYSTEM WITH THE MALFUNCTION INDICATOR LAMP (MIL) ON AND DTCS P1820/1821/1822/1823/1824 (ACTIVE OR IN HISTORY). TO CORRECT THIS CONCERN, REPLACE THE AFFECTED HYDRAULIC ACTUATOR BY REFERRING TO THE APPLICABLE SERVICE PROCEDURE ON KGIS.

047

Service Bulletin/Repair Instructions

KIA 2011-2016 MY SPORTAGE : THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR ON CERTAIN ALL-WHEEL DRIVE EQUIPPED SPORTAGE VEHICLES, WILL EXHIBIT AN INOPERATIVE AWD SYSTEM WITH MALFUNCTION INDICATOR LAMP. *LJ

PS365R1

Service Bulletin/Repair Instructions

PITSTOP: BLUETOOTH® ISSUES AFTER IPHONE® IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE® WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HEAD UNIT.

PS387

Service Bulletin/Repair Instructions

PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:

TSBSC114R1

Service Bulletin/Repair Instructions

TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND 2012~2013MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLES ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.

SC114OWNERSORENT

Service Bulletin/Repair Instructions

OWNER LETTER: DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ACCELERATION ACCOMPANIED BY THE ILLUMINATION OF THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL).

SC114DEALERSM

Service Bulletin/Repair Instructions

DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND 2012-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLES ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE CHECK ENGINE OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.

SC114QA

Service Bulletin/Repair Instructions

Q AND A: SC114 ECU UPDATE MIL ON WITH DTC P0087 / VOLUNTARY SERVICE CAMPAIGN Q&A

TSBCLI026

Service Bulletin/Repair Instructions

TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY EXPERIENCE FREEZING OF CONDENSATION ON THE EVAPORATOR CORE AND THE FOLLOWING A/C PERFORMANCE RELATED CONCERNS.

TSBCHA042CLOSED

Service Bulletin/Repair Instructions

TSB-CHA042 IS CLOSED AS OF 1/12/2015. REFER TO CHA051.

TSBCHA051

Service Bulletin/Repair Instructions

TSB: COMBINED TSB / SERVICE ACTION: FRONT STRUT BEARING REPLACEMENT (SA178) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING THE FRONT STRUT BEARINGS ON SOME 2011- 2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 THROUGH JANUARY 21, 2013, WHICH MAY EXHIBIT A CREAKING NOISE EMANATING FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY, AT SLOW SPEEDS. TO CORRECT THIS CONDITION, REPLACE THE FRONT STRUT BEARING BY FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN.

TSBELE056R1

Service Bulletin/Repair Instructions

TSB: UVO UPGRADE RIO (UB), SPORTAGE (SL), SOUL (AM), OPTIMA (QF) AND SORENTO (XMA) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON ALL 2012MY RIO (UB), SPORTAGE (SL), SOUL (AM), OPTIMA (QF) AND SORENTO (XM) VEHICLES.

TSBELE077

Service Bulletin/Repair Instructions

TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA.

077

Service Bulletin/Repair Instructions

KIA OPTIMA /SORENTO: 2012-2014 REAR VIEW CAMERA REQUIRES REPLACEMENT ON SPECIFIC MODELS. *LJ

TSB-BOD093R3

Service Bulletin/Repair Instructions

TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, produced from October 26, 2009 to November 5, 2012, which may exhibit a concern related to the second row seats being inoperative or difficult to release.

TSB-BOD090R1

Service Bulletin/Repair Instructions

TSB: DRIVER?S SIDE POWER SEAT TRIM COVER REPLACEMENT AND WASHER RELOCATION - This bulletin provides information about some 2011~12MY Sorento models produced before November 1, 2011 that may experience a loose or disengaged driver?s side seat outer trim cover from the mounting bracket assembly.

PS327R1

Service Bulletin/Repair Instructions

PITSTOP: XM 2.4L GDI MIL ON WITH DTC ? P0269 - On some 2012-2015MY Sorento (XM) equipped with 2.4L GDI engines, the Malfunction Indicator Lamp (MIL) may illuminate with the ECM system-related DTC P0269. To correct this concern, replace the fuel injector in cylinder number three (3) by referring to the Service Information on KGIS.

PS235R1

Service Bulletin/Repair Instructions

PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle with the RKE/SMK fob, ensure each door lock position switch (viewable in BCM > Current Data) is displaying the appropriate status and the pad-lid switch (hood switch depressor) is in place on the hood.

PS327

Service Bulletin/Repair Instructions

PITSTOP: RESETTING CYLINDER BALANCE ADAPTATION VALUES - When addressing a cylinder balance concern on a vehicle equipped with a 2.4L GDI engine, it is important to note that the DTC may recur after replacement of any faulty component(s) and resetting adaptive values. See this Article for information on resetting cylinder balance adaptation values.

SC106DP

Service Bulletin/Repair Instructions

DEALER PRINCIPAL MEMO: ATTENTION: KIA DEALER PRINCIPALS - Kia Motors America, Inc. is conducting a Voluntary Service Campaign on certain 2011-2013 MY Sorento vehicles with the 3.5 liter engine, to upgrade the Engine Control Module (?ECM?) Logic.

SC106DSM

Service Bulletin/Repair Instructions

DEALER SERVICE MANAGER MEMO: Attention: All Kia Service Managers - Kia Motors America, Inc. is conducting a Voluntary Service Campaign to upgrade the Engine Control Module (?ECM?) logic on certain 2011-2013 MY Kia Sorento vehicles equipped with the 3.5 liter engine and an alternator supplied by Remy.

SC106OWNER

Service Bulletin/Repair Instructions

OWNER NOTIFICATION LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to reprogram the Engine Control Module in certain 2011-2013 model year Sorento vehicles.

SC106QA

Service Bulletin/Repair Instructions

Q AND A - SC106 - 2011-2013 MY SORENTO ECM LOGIC UPGRADE VOLUNTARY SERVICE CAMPAIGN

TSB-SC106

Service Bulletin/Repair Instructions

VOLUNTARY SERVICE CAMPAIGN - ECM LOGIC UPGRADE ? SORENTO (XMA) 3.5L MPI (SC106) - This bulletin provides information related to an upgrade of the ECM software on some 2011~2013MY Sorento (XMa) vehicles, produced from July 12, 2010 through January 31, 2013. During a specific set of operating conditions, it is possible under rare circumstances when braking and bringing the vehicle to a stop, for the engine to also stop.

TSB-TRA051

Service Bulletin/Repair Instructions

TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.

PS315

Service Bulletin/Repair Instructions

PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Therefore, it is completely normal for the combustion process to create deposits on the injector spray tip surfaces.

042

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-SST033

Service Bulletin/Repair Instructions

TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.

TT053

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TT059

Service Bulletin/Repair Instructions

TECH TIP: Difficulty Programming SMK - Process to troubleshoot difficulty programming SMK because the vehicle won?t power up.

TSB-CHA041

Service Bulletin/Repair Instructions

TSB: FRONT STRUT AND DUST COVER REPLACEMENT - This bulletin provides the procedure for replacing the front struts and dust covers on some 2011-2013MY Sorento (XM) vehicles, produced from October 26, 2009 through January 21, 2013, which may exhibit a condition related to oil leakage and/or noise emanating from the front struts.

041

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-ENG140R1

Service Bulletin/Repair Instructions

TSB: 3.5 L MPI - COLD ENGINE START-UP CHATTER - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, equipped with the 3.5 L engine and produced from October 26, 2009 to July 14, 2012, which may exhibit a concern related to unusually loud engine chatter during initial start-up after sitting for several hours.

TT046

Service Bulletin/Repair Instructions

TECH TIP: Passenger seat not as warm as the driver?s seat - There will be a difference in temperature between the RH and LH cushions. The same heaters are used in the cushions of both seats, but the RH cushion has a body sensor mat applied over the heater, resulting in less heat reaching the front passenger.

TT051

Service Bulletin/Repair Instructions

TECH TIP: TECH TIP: DTC P0455 on Sorento(XMa) - Test the functionality of the PSV (purge solenoid valve) and monitor EVAP test results / CARB readiness monitors and replace / repair, as necessary.

140

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TT031

Service Bulletin/Repair Instructions

TECH TIP: Module 2 Fuse Blows Intermittently - In some cases, this may result from chaffed wiring harnesses in the driver?s seat. Inspect the harness near the right side of the driver?s seat track assembly.

TT035

Service Bulletin/Repair Instructions

TECH TIP: DTC P200A returns after VCMA replacement and reflash procedure - Test the vehicle battery with the GR8. If the battery fails the test then it should be replaced and the VCMA relearn procedure should be performed with the GDS.

TT036

Service Bulletin/Repair Instructions

TECH TIP: Finding the correct wiring diagram for reverse input into audio head unit - If this vehicle is equipped with Navigation, then see wiring diagram for ?Back-Up Lamps? and you will see the Back-Up input into the audio unit. Also verify the reverse lamps operate as one of your first checks.

TT038

Service Bulletin/Repair Instructions

TECH TIP: Oil Leak in Rear Main Seal Area - Most oil leaks on this engine are found in the top of the engine, under the intake manifold. In some cases, oil may leak from the filter housings where they mate with the block, or from the oil pressure switch.

056

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PS284

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-133

Service Bulletin/Repair Instructions

KIA: INFORMATION REGARDING VEHICLES EXPERIENCING MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM WHICH NEEDS TO HAVE SOFTWARE UPGRADED TO CORRECT OR PREVENT THIS CONDITION. MODELS 2011-2013 SORENTO, 2011-2012 AND 2014 SEDONA. *PE UPDATED 2/25/14. *PE

TSB-ENG133R2

Service Bulletin/Repair Instructions

TSB: SERVICE ACTION: ECM UPGRADE ? MIL ON WITH DTC P0638 AND ETC MOTOR CLEANING (SA153) - This bulletin provides information related to the ECM software upgrade for some 2011-2013MY Sorento 3.5L MPI vehicles, produced from October 25, 2009 through January 31, 2013, and 2011, 2012 & 2014MY Sedona 3.5L MPI vehicles, produced from March 03, 2010 through July 12, 2013, which may experience a Malfunction Indicator Lamp illuminated with the ECM (Electronic Control Module) system-related DTC P0638.

TT016

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TT037

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-BOD099R1

Service Bulletin/Repair Instructions

TSB: SORENTO FUEL FILLER DOOR OPERATION UPGRADE - This bulletin provides information related to some Sorento (XMa) vehicles, produced from October 15, 2009 to September 29, 2011, which may exhibit a hard to open fuel filler door.

TSB-ENG139R1

Service Bulletin/Repair Instructions

TSB: VCMA DIAGNOSIS - MIL ON WITH DTC P200A - This bulletin provides information for some 2011-2013MY Sorento (XMa) vehicles, equipped with a 3.5L MPI engine, which may exhibit a Malfunction Indicator Lamp (MIL) with DTC P200A,

TSB-FUE026

Service Bulletin/Repair Instructions

TSB: MIL ON WITH DTC P0087 - DIAGNOSIS AND REPAIR - This bulletin provides information related to some Optima (TF/QF), Sportage (SL), Sorento (XM) and Cadenza (VG) vehicles, which may experience a malfunction indicator lamp (MIL) illuminated with the ECM (Electronic Control Module) system-related DTC P0087.

TSB-026

Service Bulletin/Repair Instructions

KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. MODEL 2011-2014 OPTIMA, SPORTAGE, SORENTO, CADENZA. *PE

TSB-139

Service Bulletin/Repair Instructions

KIA: AFTER ENGINE HAS STARTED, WOULD HAVE A MALFUNCTION INDICATOR LAMP (MIL), CAUSED BY AN INOPERATIVE VCM ACTUATOR, ON SOME VEHICLES, OR AN INOPERATIVE VALVE LINKAGE IN THE INTAKE MANIFOLD ASSEMBLY. MODELS 2011-2013 SORENTO. *PE

TSBBOD102

Service Bulletin/Repair Instructions

TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA).

TSBBOD093R1

Service Bulletin/Repair Instructions

TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - REVISED - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO THE SECOND ROW SEATS BEING INOPERATIVE OR DIFFICULT TO RELEASE.

TSBBOD099

Service Bulletin/Repair Instructions

TSB: COMBINED TSB/SERVICE ACTION: SORENTO FUEL FILLER DOOR OPERATION UPGRADE (SA146) - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 15, 2009 TO SEPTEMBER 29, 2011, WHICH MAY EXHIBIT A HARD TO OPEN FUEL FILLER DOOR.

099

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-129

Service Bulletin/Repair Instructions

KIA: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MALFUNCTION INDICATOR LAMP. THE ETC ACTUATOR MAY NEED TO BE REPLACED. *JS

TSBFUE023

Service Bulletin/Repair Instructions

TSB: ECM UPGRADE - CYLINDER CONTRIBUTION/BALANCE - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2012-2013 MY SORENTO(XM) AND 2012 MY SEDONA(VQ) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP ILLUMINATED (MIL) WITH THE ECM (ELECTRONIC CONTROL MODULE) SYSTEM-RELATED CYLINDER CONTRIBUTION/BALANCE DTC(S), (P0263, P0266, P0269, P0272, P0275, P0278).

TSBTRA049

Service Bulletin/Repair Instructions

TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.

TSBELE051R1

Service Bulletin/Repair Instructions

SERVICE ACTION: DRIVER'S SIDE POWER WINDOW MOTOR REFLASH PROCEDURE (SA143A) - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SORENTO (XM) VEHICLES PRODUCED FROM JANUARY 28, 2010 TO MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVERS SIDE WINDOW. REVISED.

PS269

Service Bulletin/Repair Instructions

PITSTOP: GRINDING OR CREAKING NOISE WHEN TURNING - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL GRINDING OR CREAKING NOISE HEARD FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY AT SLOW SPEEDS, ON SOME 2011 - 2013MY SORENTO (XMA), PRODUCED PRIOR TO AUGUST 28, 2012. THIS CONCERN MAY BE CAUSED BY CORROSION OF THE FRONT STRUT BEARING DUE TO WATER OR DEBRIS ENTRY AND IS MORE COMMONLY FOUND IN REGIONS WITH HIGHER SNOWFALL AND ROAD SALT USAGE.

PS-271

Service Bulletin/Repair Instructions

KIA: A REPLACEMENT PROCEDURE IS IN PLACE FOR VARIABLE CHARGE MOTION ACTUATOR (VCMA), ON SOME VEHICLES, THAT ARE EXPERIENCING ILLUMINATION MALFUNCTION INDICATOR LAMP (MIL) AND CONCERNS ABOUT DRIVABILITY. MODELS 2011-2013 SORENTO. *PE

PS271

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSBBOD095

Service Bulletin/Repair Instructions

TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. OVER TIME, SOME KIA VEHICLES MAY EXHIBIT A LIMITED APPLICATION OF WINDSHIELD WASHER FLUID WHEN THE WASHER FUNCTION IS USED. LIMITED APPLICATION OF WINDSHIELD WASHER FLUID CAN BE CAUSED BY FOREIGN DEBRIS ON THE WASHER PUMP INLET FILTER. TO CORRECT THIS CONDITION, REPLACE THE WASHER PUMP INLET FILTER AND PERFORM THE WINDSHIELD WASHER RESERVOIR FLUSHING PROCEDURE OUTLINED IN THIS TSB.

PS162R1

Service Bulletin/Repair Instructions

PITSTOP: SORENTO (XM) WITH DTC CODES P0449 OR P2422 - SOME SORENTO (XM) VEHICLES MAY SET A DTC FLOW P0449 OR P2422 WHICH MAY BE CAUSED BY SPIDER WEBS IN AND AROUND THE EVAPORATIVE EMISSIONS VENT LINES CREATING THE SET DTC. TO REPAIR THIS CONDITION, INSPECT THE AIR FILTER ASSEMBLY (LOCATED ON THE CCV) AND THE EVAPORATIVE EMISSIONS VENT LINES FOR SPIDER WEBS OR DEBRIS BEFORE REPLACING ANY COMPONENTS. THE SPIDER WEBS NEEDS TO BE CLEARED FROM THE LINES WITH A PIPE CLEANER, WIRE OR REPLACEMENT OF THE RESTRICTED COMPONENT (BLOWING COMPRESSED AIR THROUGH THE LINES IS OFTEN INEFFECTIVE).

093

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSBTRA047R1

Service Bulletin/Repair Instructions

TSB: AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED. THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. REFER TO THE TABLE BELOW FOR A DETAILED LIST OF VEHICLE MODELS. INDIVIDUAL SERVICE PARTS SUCH AS AXLE BOOTS, JOINTS AND HARDWARE FOR INNER JOINT ARE NOW AVAILABLE THROUGH YOUR PARTS DEPARTMENT.

PS224R1

Service Bulletin/Repair Instructions

PITSTOP: VENTILATED SEAT OPERATION - SOME VEHICLES ARE EQUIPPED WITH VENTILATED FRONT SEATS TO IMPROVE OCCUPANT COMFORT BY DRAWING INTERIOR VEHICLE AIR TEMPERATURE THROUGH THE SEATING SURFACES. THE CUSTOMER PERCEPTION MAY BE THAT THE SEAT IS AIR CONDITIONED AND THE SEAT IS NOT GETTING COLD ENOUGH HOWEVER THE ACTUAL DESIGN INTENT IS TO DRAW AMBIENT AIR THROUGH THE SEAT WITH A SEPARATE BLOWER MOTOR ATTACHED TO THE SEAT ASSEMBLY.

TSBTRA045R1

Service Bulletin/Repair Instructions

TSB: SERVICE ACTION: 6-SPEED AUTOMATIC TRANSAXLE INHIBITOR SWITCH BRACKET INSTALLATION (SA126) - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SORENTO (XMA) VEHICLES PRODUCED FROM OCTOBER 27, 2009 TO FEBRUARY 25, 2011 WHICH MAY EXPERIENCE A NO-START CONDITION, UNEVEN ENGAGEMENT WHEN SHIFTING GEARS AND/OR P0705 STORED IN THE POWER-TRAIN CONTROL MODULE (PCM). TO CORRECT THIS CONCERN, INSTALL THE INHIBITOR SWITCH BRACKET ON THE INHIBITOR SWITCH BY FOLLOWING THE SERVICE PROCEDURE OUTLINED BELOW. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED SORENTO VEHICLES. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.

TSB-045(REV 1)

Service Bulletin/Repair Instructions

KIA: INFORMATION REGARDING INSTALLING AN INHIBITOR SWITCH BRACKET ON INHIBITOR SWITCH DUE TO AN UNEVEN ENGAGEMENT WHEN SHIFTING GEARS OR A NO START CONDITION IN POWER TRAIN CONTROL MODULE (PCM). MODELS 2011-2012 SORENTO. *PE

TSBELE038

Service Bulletin/Repair Instructions

TSB: INFORMATION FOR DEALER UVO UPGRADE / RETAIL CUSTOMER - THIS BULLETIN PROVIDES THE RETAIL CUSTOMERS PROCEDURE FOR UPGRADING THE KIA UVO (YOUR VOICE) SYSTEM. KIA UVO OWNERS HAVE THE OPTION TO DOWNLOAD AVAILABLE UPGRADES DIRECTLY FROM THE KIA.COM WEBSITE AND CAN PERFORM THE UPGRADE THEMSELVES OR HAVE THE DEALER PERFORM THE UPGRADE IN WHICH CASE ADDITIONAL LABOR CHARGES MAY APPLY. FOR CUSTOMERS WHO PERFORM THEIR OWN UPGRADE, KIA PROVIDES THE CUSTOMER WITH SOFTWARE AND UPGRADE INSTRUCTIONS. IF THE CUSTOMER OPTS TO HAVE THE DEALER PERFORM THE UPGRADE, THE UPGRADE PROCEDURE IS OUTLINED IN THIS BULLETIN.

PS-211

Service Bulletin/Repair Instructions

KIA: DUE TO DESIGN OF DRAIN HOLES IN VALLEY OF LAMBDA V6 ENGINES, A MISDIAGNOSE OF A POSSIBLE OIL LEAK SOURCE IN REAR MAIN SEAL OR OIL PAN, WHEN ACTUAL LEAKS COMING FROM ENGINE VALLEY,OIL FILTER HOUSING, OIL PRESSURE SWITCH, AND/OR GASKETS. *PE

TSB-101

Service Bulletin/Repair Instructions

KIA MOTORS: 2011-2012 SORENTO. MALFUNCTION LIGHT IS ON WITH STORED TROUBLE CODES. *RM

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.