SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Vehicle report
2016 LAND ROVER RANGE ROVER SPORT
Service bulletins
571 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TUCC_MAY2025_28
Other
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
SSM76319 - 05MAY25
Other
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
SSM76317 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76313 - 25APR25
Other
Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
SFCC_FEB2024_35
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_JAN2024_41
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SSM75869
Service Bulletin/Repair Instructions
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_43
Service Bulletin/Repair Instructions
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SSM75971
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75908
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75837
Service Bulletin/Repair Instructions
Low speed front end driveline clunk - V8
SSM75837ATT
Service Bulletin/Repair Instructions
Low speed front end driveline clunk - V8
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75800
Service Bulletin/Repair Instructions
Clicking noise from top of windshield while driving
SSM75800ATT
Service Bulletin/Repair Instructions
Clicking noise from top of windshield while driving
SFCC_JUN2022_16
Service Bulletin/Repair Instructions
DIESEL ENGINE PCM CALIBRATION - CANCELLED
SSM75675
Service Bulletin/Repair Instructions
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
SSM75675ATT
Service Bulletin/Repair Instructions
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
SSM75757
Service Bulletin/Repair Instructions
Lack/Loss of Power
SSM75757ATT
Service Bulletin/Repair Instructions
Lack/Loss of Power
N640
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Incorrect Calibration
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SSM75712
Service Bulletin/Repair Instructions
Intermittent Engine Non Start After An Eco Stop Start Event
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75609
Service Bulletin/Repair Instructions
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SSM755137
Service Bulletin/Repair Instructions
Front Radiator Grille Discolored
SSM75394
Service Bulletin/Repair Instructions
Oil Level Gauge (Dipstick) markings incorrect.
SSM75394ATT
Service Bulletin/Repair Instructions
Oil Level Gauge (Dipstick) markings incorrect.
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_MAY2021_48
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SSM75419
Service Bulletin/Repair Instructions
Electrically Deployable Tow Bar Will Not Move When Requested
SSM75414
Service Bulletin/Repair Instructions
Roof Rail Trim/Side Finisher Not Correctly Fitted Causing Poor Cosmetic Appearance
SSM75414ATT
Service Bulletin/Repair Instructions
Roof Rail Trim/Side Finisher Not Correctly Fitted Causing Poor Cosmetic Appearance
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_46
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_APR2021_47
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly. PAGE 2 TO SFCC_APR2021_46
JLRTB02068NAS1
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
LTB00862NAS2
Service Bulletin/Repair Instructions
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_46
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_44
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SSM75302
Service Bulletin/Repair Instructions
Air Conditioning (A/C) not blowing cool air into the cabin
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
SFCC_JAN2021_43
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_NOV2020_38
Service Bulletin/Repair Instructions
The Check Engine MIL is illuminated.
SSM75091
Service Bulletin/Repair Instructions
Rattle noise coming from underneath the vehicle
LTB00861NAS3
Service Bulletin/Repair Instructions
The roof molding(s) may be loose / adrift.
LTB00891NAS3
Service Bulletin/Repair Instructions
The roof opening panel rear glass seal may be loose / adrift.
LTB00913NAS2
Service Bulletin/Repair Instructions
After installation of a towing accessory brake control module, the unit fails to power up and illuminate the display.
LTB00923NAS2
Service Bulletin/Repair Instructions
The leading edge of the second row seat rail may cause discomfort to passengers if contacted with force while the seat is in its rearmost setting.
LTB00926NAS4
Service Bulletin/Repair Instructions
The tailgate may be incorrectly aligned and/or is contacting the D-pillar exterior trimpieces when closed.
SFCC_SEP2020_25
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_AUG2020_25
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_AUG2020_27
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and there is a lack of power.
SSM74968
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy
SSM74933
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74933ATT
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74942
Service Bulletin/Repair Instructions
A customer may report that the heated steering wheel does not heat up when selected.
SFCC Jul20_15
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC Jul20_16
Service Bulletin/Repair Instructions
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SFCC_JUN2020_16
Service Bulletin/Repair Instructions
Check Engine Light illuminated on the cluster. Customer may have a hesitation concern but this is not in every case.
SSM74811
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SFCC_APR20_PG19
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74786
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
LTB01296NAS3
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
LTB00797NAS3
Service Bulletin/Repair Instructions
When the tailgate is open, a small gap can be seen between the rear bumper cover and tailgate body aperture seal.
SFCC_MAR12_13
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC_MAR12_14
Service Bulletin/Repair Instructions
Restricted Performance is on the Instrument Cluster.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_FEB20_41
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74668
Service Bulletin/Repair Instructions
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning system is in operation and low temperature selected.
LTB01204NAS3
Service Bulletin/Repair Instructions
The MIL is illuminated on the IPC with Diagnostic Trouble Code(s) (DTC) P0234-77 stored in the Powertrain Control Module (PCM) which may be accompanied with DTCs P2463-00 and P246B-00.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_79
Service Bulletin/Repair Instructions
TDV6 16-18MYMY3.0L TDV6 equipped vehicles have a MIL and âRestricted Performanceâ on the instrument cluster and P0234-77 stored in the PCM
Tech_RS_NOV19_92
Service Bulletin/Repair Instructions
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SSM74629
Service Bulletin/Repair Instructions
The customer may complain of an excessive delay for cold air to come out of the face vents on engine start up
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74568
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
LTB01296NAS2
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
LTB01271NAS2
Service Bulletin/Repair Instructions
The transmission control switch will not select a gear or move out of park when the release button is operated. The customer may experience one of the following symptoms: ? The release button appears loose or has no resistance when operated. ? The release button appears to be binding or will not move when operated.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Customer states the steering is heavier than expected.
LTB01224NAS1
Service Bulletin/Repair Instructions
There is an increased noise when turning the steering wheel and a notchy feel to the steering. This bulletin provides diagnostic advice in advance of changes to the TOPIx workshop manual.
SSM74501
Service Bulletin/Repair Instructions
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74501Attachme
Service Bulletin/Repair Instructions
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74483
Service Bulletin/Repair Instructions
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
SSM74456
Service Bulletin/Repair Instructions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
LTB01296NAS1
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
LTB01261NAS3
Service Bulletin/Repair Instructions
The auto stop/start system does not function as expected.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
Customer states the steering is heavier than expected.
SSM74419
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
LTB01091NAS5
Service Bulletin/Repair Instructions
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SSM74329
Service Bulletin/Repair Instructions
Air suspension compressor being replaced for an E Chamber failure.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74374
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
SSM74336
Service Bulletin/Repair Instructions
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
LTB01261NAS2
Service Bulletin/Repair Instructions
Auto Stop/Start System Not Functioning As Expected
SSM74300
Service Bulletin/Repair Instructions
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74283
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
SSM74232
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74232Attachme
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SFCC-Slide14
Service Bulletin/Repair Instructions
Service Required message appears sooner than expected
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74279
Service Bulletin/Repair Instructions
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
LTB01076NAS3
Service Bulletin/Repair Instructions
A 'clonk' noise from underneath the vehicle may be evident when driving at low vehicle speed. The noise is most prominent while accelerating/decelerating and when turning the steering wheel, such as when performing a U-turn and applying the throttle.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
LTB01091NAS4
Service Bulletin/Repair Instructions
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SSM74232A
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then will jump and accelerate
LTB00780NAS7
Service Bulletin/Repair Instructions
A humming noise may be evident from the engine at idle.
LTB01204NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster with DTC (Diagnostic Trouble Code) P0234-77 stored in the Powertrain Control Module (PCM). DTC P2463-00 and P246B-00 may also be stored.
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
LTB00895NAS4
Service Bulletin/Repair Instructions
A noise from the underneath of the vehicle may be evident. The noise is most prominent during light throttle and low speed (for example: during car park maneuvers) and is independent of ambient temperature range. Under these conditions, a low-level, non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74138
Service Bulletin/Repair Instructions
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74138Attachme
Service Bulletin/Repair Instructions
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74037
Service Bulletin/Repair Instructions
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM74147
Service Bulletin/Repair Instructions
SOS Limited Functionality displayed on the Instrument Cluster (IC) and Multiple Diagnostic Trouble Codes (DTC?s) may be stored in the Telematics Control Module (TCU). All or a combination of the following DTC?s may be present in the TCU: B1A56-11 - Antenna - Circuit short to ground (GSM antenna circuit short circuit to ground) B1A56-15 - Antenna - Circuit short to battery or open (GSM antenna circuit short circuit to power, open circuit, high resistance) B119F-01 - GPS Antenna - General electrical failure (Global positioning system antenna circuit short circuit to ground, short circuit to power) B119F-13 - GPS Antenna - Circuit open (Global positioning system antenna circuit open circuit, high resistance) SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
LTB01254NAS1
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed. Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM).
SSM74025
Service Bulletin/Repair Instructions
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74004v2
Service Bulletin/Repair Instructions
Customer notices ?Park Brake needs Calibration? message on the instrument cluster. They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
SSM74043
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74004
Service Bulletin/Repair Instructions
Customer notices Park Brake needs Calibration? message on the instrument cluster. They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
SSM74086
Service Bulletin/Repair Instructions
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
LTB00857NAS7
Service Bulletin/Repair Instructions
On vehicles installed with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed driving forward/backward, the 'squeal' can be heard also during moderate brake pedal application at low speeds, until the vehicle comes to a stop. The 'squeal' noise may resonate at frequencies of around 7kHz and 8kHZ.
LTB00794NAS4
Service Bulletin/Repair Instructions
A chemical/plastic odor from the Heating Ventilation and Air Conditioning (HVAC) system may be evident.
LTB01003NAS3
Service Bulletin/Repair Instructions
Coolant may be evident leaking from one or both of the auxiliary radiators behind the front bumper.
SSM740391
Service Bulletin/Repair Instructions
RFA cannot communicate with SDD when programming as new
SSM74040
Service Bulletin/Repair Instructions
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper housing.
SSM74039
Service Bulletin/Repair Instructions
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
SSM74047
Service Bulletin/Repair Instructions
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.
LTB00898NAS2
Service Bulletin/Repair Instructions
The Transmission Control Switch (TCS) Park (P) button coating may fade or delaminate.
LTB00557NAS6
Service Bulletin/Repair Instructions
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
LTB00895NAS3
Service Bulletin/Repair Instructions
A noise coming from the underneath of the vehicle may be evident. The noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. Under these conditions, a low-level non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
LTB00797NAS2
Service Bulletin/Repair Instructions
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
LTB01191NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM).
SFCC09AUG18REVLR
Service Bulletin/Repair Instructions
A customer may report the steering feels heavier than expected
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report the steering feels heavier than expected
LTB00766NAS2
Service Bulletin/Repair Instructions
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB00814NAS6
Service Bulletin/Repair Instructions
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
LTB01149NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01080NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated. Upon further diagnosis, the Technician may find DTC (Diagnostic Trouble Code) P0089-64 and/or P0089-92 stored in the Powertrain Control Module (PCM).
LTB01156NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73424
Service Bulletin/Repair Instructions
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated
SSM74001
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SSM73995
Service Bulletin/Repair Instructions
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
SSM73995 (2)
Service Bulletin/Repair Instructions
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
SSM73915
Service Bulletin/Repair Instructions
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
SSM73916
Service Bulletin/Repair Instructions
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
SSM73943-1
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943-1 Attac
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1 Attac
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73972
Service Bulletin/Repair Instructions
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
LTB01149NAS2
Service Bulletin/Repair Instructions
Hood open' Warning Message Displayed On Instrument Cluster
LTB01171NAS2
Service Bulletin/Repair Instructions
Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored
SSM73965
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
SFCC Jul12 2018
Service Bulletin/Repair Instructions
A Customer may report the steering feels heavier then expected.
SSM73928
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73928 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73949
Service Bulletin/Repair Instructions
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
SSM73939
Service Bulletin/Repair Instructions
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM73943
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943 Attachm
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM71859
Service Bulletin/Repair Instructions
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM72456
Service Bulletin/Repair Instructions
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM73927
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM70798
Service Bulletin/Repair Instructions
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
SSM73931
Service Bulletin/Repair Instructions
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM73548
Service Bulletin/Repair Instructions
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
SSM73738
Service Bulletin/Repair Instructions
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in isolation.
LTB01204NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code (DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored.
LTB01060NAS2
Service Bulletin/Repair Instructions
One or more power windows may be inoperative.
LTB01189NAS1
Service Bulletin/Repair Instructions
A noise may be evident from the engine compartment when the engine is cold and at idle speed/below 2,500RPM.
LTB01191NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM).
LTB01192NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P244A-95, P2453-28, P2455-22 stored in the Powertrain Control Module (PCM).
LTB00906NAS5
Service Bulletin/Repair Instructions
Judder from transfer case.
SSM69158
Service Bulletin/Repair Instructions
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out.
SSM72011
Service Bulletin/Repair Instructions
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72570
Service Bulletin/Repair Instructions
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.
SSM72738
Service Bulletin/Repair Instructions
Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.
SSM72774
Service Bulletin/Repair Instructions
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle.
SSM72852
Service Bulletin/Repair Instructions
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
SSM72861
Service Bulletin/Repair Instructions
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM72901
Service Bulletin/Repair Instructions
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.
SSM72929
Service Bulletin/Repair Instructions
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
SSM72995
Service Bulletin/Repair Instructions
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639
SSM73780
Service Bulletin/Repair Instructions
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available. When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
SSM73875
Service Bulletin/Repair Instructions
Issue: A customer may report that the gear selector will not select a gear or move out of park when the release button is pressed and the selector operated with one or more of the following symptoms noted on a Range Rover Sport 2014-2016 MY only: Release button appears loose or no resistance when pressed, Release button appears to be binding or will not move when pressed.
LTB01171NAS1
Service Bulletin/Repair Instructions
The suspension warning lamp may be illuminated on the Instrument Cluster and the air suspension system may not raise or lower. Upon further diagnosis, the Technician may find Diagnostic Trouble Code (DTC) C1A13-64 stored in the Chassis Control Module (CHCM).
SSM73799
Service Bulletin/Repair Instructions
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
LTB01086NAS3
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
N167 UPS1718-1BN
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
SGI18-20
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
SSM72543
Service Bulletin/Repair Instructions
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
SSM73847
Service Bulletin/Repair Instructions
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. ONLY DTCs P0715-64 and P0700-02 are stored in the Transmission Control Module (TCM) P0715-64 - Input/Turbine Shaft Speed Sensor "A" Circuit - signal plausibility failure P0700-02 - Transmission Control System (MIL Request) - general signal failure. If there are any other DTCs stored in the TCM they must be investigated and rectified prior to carrying out the instruction detailed in this SSM. Refer to the DTC index on TOPIx ? 100-00 General Information ? Diagnostic Trouble Code Index DTC: Transmission Control Module (TCM) NOTE ? The concern detailed in this SSM is applicable to 2017 and 2018 MY vehicles and typically occurs at low mileage (below 2500 miles/4000 kilometres) and affects vehicles fitted with the 8HP45 or 8HP70 automatic transmission.
SSM73849
Service Bulletin/Repair Instructions
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
SSM73845
Service Bulletin/Repair Instructions
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
LTB00857NAS6
Service Bulletin/Repair Instructions
On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
SSM73823
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
LTB00401NAS6
Service Bulletin/Repair Instructions
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73792
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73409
Service Bulletin/Repair Instructions
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
SSM73815
Service Bulletin/Repair Instructions
Issue: Customer reports that, intermittently, the vehicle will not crank.
LTB01086NAS2
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
LTB01135NAS1
Service Bulletin/Repair Instructions
The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
LTB00766NAS1
Service Bulletin/Repair Instructions
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
LTB00557NAS5
Service Bulletin/Repair Instructions
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
SFCC_08MAR18_13
Service Bulletin/Repair Instructions
Customer may experience a CEL on the instrument cluster
SFCC_08MAR18_16
Service Bulletin/Repair Instructions
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
N118NAS3
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, Powertrain Control Module (PCM) software introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SSM73629
Service Bulletin/Repair Instructions
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
LTB01156NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73150
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73150 Attachm
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73678
Service Bulletin/Repair Instructions
Issue: Unexpected noise from Head-Up Display (HUD)
N020NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
N025NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where depending on the type and style of driving that the vehicle is subjected to, the 'Service Required' message may be displayed on the Instrument Cluster (IC) at a distance less than that shown in the service interval plans. The software update within the Diagnostic Procedures will separate the oil dilution counter from the time and distance service counter, allowing individual counter resets to be applied depending on the type of service completed.
N118NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SGI17-24.3
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine ?OFF?) by pressing the engine START/STOP button and NOT depressing the brake pedal.
SGI18-04
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where depending on the type and style of driving that the vehicle is subjected to, the 'Service Required' message may be displayed on the Instrument Cluster (IC) at a distance less than that shown in the service interval plans. The software update within the Technical Bulletin listed below will separate the oil dilution counter from the time and distance service counter, allowing individual counter resets to be applied depending on the type of service completed.
SGI18-05
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SSM71942
Service Bulletin/Repair Instructions
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly. Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
SFCC-11JAN18 Att
Service Bulletin/Repair Instructions
A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQR and retain all replaced parts. Engineering may call the parts back for further analysis.
SSM73628
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73628 Attachm
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73706
Service Bulletin/Repair Instructions
Issue: A customer may express a concern of a 'clonk' noise from underneath the vehicle when driving at low speed. The 'clonk' will be most prominent while accelerating/decelerating and when turning the steering wheel. The noise may be more noticeable when performing a U-turn and applying the throttle.
LTB01034NAS2
Service Bulletin/Repair Instructions
Engine Accessory Drive Idler Pulley and Belt Failure
LTB01143NAS1
Service Bulletin/Repair Instructions
Squeak/Squeal Noise From Rear Brakes
SSM72903
Service Bulletin/Repair Instructions
Issue: Air-leak noise when brake pedal is pressed.
SSM72903 Attachm
Service Bulletin/Repair Instructions
Issue: Air-leak noise when brake pedal is pressed.
SSM73699
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
SA17TE-10
Service Bulletin/Repair Instructions
RE: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM73688
Service Bulletin/Repair Instructions
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
LTB01109NAS1
Service Bulletin/Repair Instructions
The Terrain Response® system may not operate as expected when in 'Auto' mode by not automatically selecting the correct driving mode. As the driving mode changes, the transmission may downshift, the engine Revolutions Per Minute (RPM) may also increase, and/or the 'Auto Stop/Start OFF' warning indicator may illuminate on the Instrument Cluster (IC).
SSM73151
Service Bulletin/Repair Instructions
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. The areas around the stitching and spokes, or the lower half of the steering wheel, may appear cooler than the rest of the wheel. The heated steering wheel is otherwise operating correctly, and no DTCs are stored.
SSM73635_11_30_2
Service Bulletin/Repair Instructions
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
SSM73643
Service Bulletin/Repair Instructions
Issue: It is possible that if care is not taken when removing the spare wheel that the air supply unit (compressor) can be damaged.
SA17TE-07 ISSUE
Service Bulletin/Repair Instructions
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
LTB00693NAS3
Service Bulletin/Repair Instructions
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
SSM72050
Service Bulletin/Repair Instructions
Issue: Following replacement of front Air Struts Dealers / Customer may report a noise or a vehicle lean error state. On investigation the front Air Spring is found to be misaligned and damaged.
SSM73635_11_23_2
Service Bulletin/Repair Instructions
Unable to activate telematics at PDI
SSM73641
Service Bulletin/Repair Instructions
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx.
LTB00510NAS2
Service Bulletin/Repair Instructions
The Auto Stop/Start system may be inoperative.
LTB00814NAS4
Service Bulletin/Repair Instructions
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
LTB01093NAS2
Service Bulletin/Repair Instructions
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
SSM73521
Service Bulletin/Repair Instructions
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
Q642NAS3
Service Bulletin/Repair Instructions
Telematic control module software update.
LTB01093NAS1
Service Bulletin/Repair Instructions
Tailgate. Cosmetic microcracking.
LTB01090NAS1
Service Bulletin/Repair Instructions
Steering column multifunction switch.
LTB00584NAS5
Service Bulletin/Repair Instructions
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
LTB00631NAS5
Service Bulletin/Repair Instructions
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
LTB00968NAS3
Service Bulletin/Repair Instructions
Situation: The fuel tank may be difficult to fill.
LTB00746NAS7
Service Bulletin/Repair Instructions
Situation: A creak noise from the front seat may be evident.
LTB01086NAS1
Service Bulletin/Repair Instructions
Situation: The keyless entry system lock function may not operate or operates intermittently.
SFCC-14SEP17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73553
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
LTB01084NAS1
Service Bulletin/Repair Instructions
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated with 'No Engine Restarts in XXX miles. Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster. During diagnosis, the technician may find Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92, which may be accompanied by DTCs P2BAE and P2BAF, stored in the Powertrain Control Module (PCM).
LTB01091NAS1
Service Bulletin/Repair Instructions
Situation: A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
LTB00857NAS5
Service Bulletin/Repair Instructions
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
SSM73437
Service Bulletin/Repair Instructions
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
SGI17-24
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE:An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine ?OFF?) by pressing the engine START/STOP button and NOT depressing the brake pedal.
SSM73342
Service Bulletin/Repair Instructions
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
SSM73421
Service Bulletin/Repair Instructions
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code (DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.
LTB00776NAS4
Service Bulletin/Repair Instructions
SITUATION: The air conditioning system may not cool properly.
SSM73239
Service Bulletin/Repair Instructions
Issue: Customer may complain of being unable to check the oil level via the Instrument Cluster (IC) or that an oil level monitoring fault is displayed. The engine oil level sensor is being replaced and when returned and tested shows no fault. DTCs relevant to the engine oil level sensor (P250A-37 and/or P250A-38) / engine oil temperature sensor circuit (P0195-00) maybe stored in the Powertrain Control Module (PCM).
SSM73330
Service Bulletin/Repair Instructions
Issue: Reports of 'No Engine Restarts in XXX miles. 'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the Powertrain Control Module (PCM) which may be accompanied by DTCs P2BAE and P2BAF.
SSM73443
Service Bulletin/Repair Instructions
Issue: The Touch Screen (TS) also referred to as the Front Control Display Interface Module (FCDIM) or the High Line Display Front (HLDF) may be wrongly replaced when troubleshooting, if issues are incorrectly attributed to it.
SSM72441
Service Bulletin/Repair Instructions
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster. Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM)
SSM73441
Service Bulletin/Repair Instructions
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster. Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM).
N010NAS1
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
SGI17-30
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
SSM73127
Service Bulletin/Repair Instructions
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on LTB00482v7 & LTB00669v2
SSM73418
Service Bulletin/Repair Instructions
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
N020NAS1
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
LTB00780NAS6
Service Bulletin/Repair Instructions
SITUATION: A humming noise may be evident from the engine at idle.
LTB00968NAS2
Service Bulletin/Repair Instructions
SITUATION: The fuel tank may be difficult to fill.
Q634NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SGI16-53.2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SSM73138
Service Bulletin/Repair Instructions
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary.
Q612NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the Personal Subscriber Identity Module (PSIM) card Integrated Circuit Card Identifier (ICCID) number has not been recorded in line with the correct process. As a result, the customer may experience concerns with the Wi-Fi not connecting, real time traffic updates with other navigation features not working, and no activation e-mail from AT&T confirming the free trial period has started.
LTB00401NAS5
Service Bulletin/Repair Instructions
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
SSM73311
Service Bulletin/Repair Instructions
Issue: 3.0 TDV6 Customer reports MIL on their instrument display. DTC Flagged P0404-77/84.
LTB00850NAS2
Service Bulletin/Repair Instructions
SITUATION: When selecting reverse (R) during certain situations when an AUTO Stop/Start action is occurring, the engine may not re-start and the ignition will turn off.
LTB00776NAS3
Service Bulletin/Repair Instructions
SITUATION: The air conditioning system may not cool properly.
LTB00857NAS4
Service Bulletin/Repair Instructions
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
N024NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, a general warning/information message (red or amber) for the air suspension system. This could occur in normal driving when the air suspension system attempts to vent air or when the vehicle attempts to lower itself, either by the driver demand or automatic access.
SGI17-17
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, a general warning/information message (red or amber) for the air suspension system will display. This could occur in normal driving when the air suspension system attempts to vent air or when the vehicle attempts to lower itself, either by the driver demand or automatic access.
LTB01049NAS1
Service Bulletin/Repair Instructions
Situation: A 'Coolant Level Low' warning message may be displayed on the Instrument Cluster (IC). Upon further inspection, the coolant level in the coolant expansion tank is at the correct level (between the MIN and MAX indicator marks).
LTB01050NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE ACCESSORY DRIVE BELT MAY BECOME CRACKED, LEADING TO AN INTERMITTENT 'CHIRPING' NOISE FROM THE ENGINE COMPARTMENT.
SSM72838
Service Bulletin/Repair Instructions
ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE VARIANT CONFIGURATION LEARN PROCEDURE DURING THE SOFTWARE UPDATE.
SSM73302
Service Bulletin/Repair Instructions
SIM CARD DOES NOT LATCH IN SIM SLOT OR CANNOT BE READ
SSM73296
Service Bulletin/Repair Instructions
DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
Q642NAS2
Service Bulletin/Repair Instructions
TCU SECURITY KEY WAS NOT SUBJECT TO AN END OF LINE TEST AND VERFIVATION
SGI17-02.2
Service Bulletin/Repair Instructions
TCU SECURITY KEY WAS NOT SUBJECT TO AN END OF LINE TEST AND VERFIVATION
SSM67377
Service Bulletin/Repair Instructions
VISUAL EXTERNAL APPEARANCE OF FRONT SUSPENSION BODY MOUNT
SSM73247
Service Bulletin/Repair Instructions
SCR monitoring service app does not work correctly
LTB01003NAS2
Service Bulletin/Repair Instructions
Coolant may be leaking from one or both of the auxiliary radiators
LTB01034NAS1
Service Bulletin/Repair Instructions
Engine accessory drive idler pulley and belt may become damaged
SSM73158
Service Bulletin/Repair Instructions
Customer may receive call from their own phone number
SSM73175
Service Bulletin/Repair Instructions
Information button on steering column does not operate odometer menu
SSM73178
Service Bulletin/Repair Instructions
Seat switch may be inoperative
SSM73192
Service Bulletin/Repair Instructions
Incorrect brack fitted to 3.0L V6 supercharged engine
LTB00604NAS7
Service Bulletin/Repair Instructions
Knock noise from front air springs
LTB00811NAS2
Service Bulletin/Repair Instructions
Touch screen may intermittently display a blank screen
LTB01005NAS2
Service Bulletin/Repair Instructions
Luggage compartment loadspace cover handle may may be broken
Q659NAS1
Service Bulletin/Repair Instructions
Audio control module software may be incorrect
SGI17-09
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, the audio system does not perform to its design intent. Investigations have identified that the radio will be unable to tune to certain AM/FM stations and the third-party caller on the hands-free system will not be able to hear the driver/passenger clearly. In addition, the Satellite Navigation road colors and favorites will not be displayed correctly, with Volvo retailers appearing instead of Land Rover retailers.
SSM73144
Service Bulletin/Repair Instructions
Stability control and hill descent control may not be available
SGI17-02
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
LTB00904NAS2
Service Bulletin/Repair Instructions
Situation: The fuel gauge may not provide a stable, accurate indication of the amount of fuel in the fuel tank (gauge displaying less fuel than what is actually in the fuel tank [gauge reading ¾ when the fuel tank is full]).
LTB00971NAS2
Service Bulletin/Repair Instructions
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P249C-00 stored in the Powertrain Control Module (PCM). DTC P2BAE and/or P2BAF may also be stored in the PCM.
Q642NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Q649 UPS8316-5bN
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have second row seating outer seatbelt retractors where the pre-tensioner may not operate correctly when required. Investigations are currently ongoing. There are no other vehicle functional issues associated with this error.
SGI17-01
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on the vehicle listed within the Affected Vehicle Range which may have second row outer seatbelt retractors where the pre-tensioner may not operate correctly when required. Investigations are currently ongoing. There are no other vehicle functional issues associated with this error. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
SSM73108
Service Bulletin/Repair Instructions
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER. For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.
SSM73101
Service Bulletin/Repair Instructions
Issue: CHCM (Chassis Control Module / Integrated Suspension Control Module) software being updated when not required.
LTB00906NAS4
Service Bulletin/Repair Instructions
Situation: On vehicles fitted with the twin speed transfer case, a judder may be felt from underneath the vehicle when steering at low vehicle speeds, such as turning left or right at an intersection.
SGI16-62
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A revised engine management system (EMS) calibration has been developed to improve the robustness of the emission control system of TDV6 3.0L diesel vehicles within the listed Affected Vehicle Range. Specifically, the key improvements comprise a number of revised driver instrument display messages. These include the status of the Diesel Exhaust Fluid (DEF) system as well as an optimized emission control strategy for the extended operation of the vehicle under demanding conditions such as sustained high-speed driving, aggressive acceleration, or heavy towing. As a result to this change, it is expected that customers of certain vehicles who regularly operate their vehicles under such conditions will experience a noticeable increase in the rate of consumption of DEF. An Owner?s Handbook Supplement for these vehicles (Range Rover Sport [L494; 519971-571257; 617562-643823] and Range Rover [L405; 219083-274090]) is also included in this program.
LTB00900NAS2
Service Bulletin/Repair Instructions
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Codes (DTC) P205B-84, P205B-85, and/or P249C-00 stored in the Powertrain Control Module (PCM).
Q649 UPS8316-2BN
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have second row seating outer seatbelt retractors where the pre-tensioner may not operate correctly when required. Investigations are currently ongoing. There are no other vehicle functional issues associated with this error.
SGI16-59
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on the vehicle listed within the Affected Vehicle Range which may have second row outer seatbelt retractors where the pre-tensioner may not operate correctly when required. Investigations are currently ongoing. There are no other vehicle functional issues associated with this error. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
LTB00914NAS1
Service Bulletin/Repair Instructions
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated. This may be accompanied by the warning message "No engine restarts in xxx miles, diesel exhaust fluid dosing malfunction? displayed in the Instrument Cluster message center and Diagnostic Trouble Code (DTC) P208B-00, as well as DTC P2BAE / P2BAF, stored in the Powertrain Control Module (PCM).
LTB00926NAS2
Service Bulletin/Repair Instructions
Situation: The tailgate may be incorrectly aligned and/or is contacting the 'D' pillar exterior trim pieces when closed.
LTB00980NAS1
Service Bulletin/Repair Instructions
Situation: A 'rattle' noise may be evident from underneath the vehicle in the area of the exhaust downpipe.
Q640NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the air suspension system amber warning light may appear on the instrument cluster with one or more of the Diagnostic Trouble Codes (DTC) stored in the Chassis Control Module (CHCM): C1A3112, C1A3212, C1A3312, C1A3412, C1A3512, C1A3612, C1A3712, and/or C1A3812.
SGI16-57
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the air suspension system amber warning light may appear on the instrument cluster with one or more of the Diagnostic Trouble Codes (DTC) stored in the Chassis Control Module (CHCM): C1A3112, C1A3212, C1A3312, C1A3412, C1A3512, C1A3612, C1A3712, and/or C1A3812. If the air suspension amber warning light illuminates, the vehicle may remain at its current height setting. If the DTC occurs at the 'off-road' height setting, a red warning light will illuminate if the speed exceeds 25mph / 40km/h.
SSM73079
Service Bulletin/Repair Instructions
Issue: Abnormal steering feel after stop/start event.
Q611NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range may have been manufactured away from process and in some cases a warning message will be displayed on the instrument cluster indicating a concern with the Diesel Exhaust Fluid (DEF) system with Diagnostic Trouble Code (DTC) P2BA9 stored in the Powertrain Control Module (PCM). If no action is taken within the specified distance, the vehicle may not start and qualified assistance may need to be sought as appropriate.
Q634NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SGI16-53
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SGI16-54
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range may have been manufactured away from process and in some cases a warning message will be displayed on the instrument cluster indicating a concern with the Diesel Exhaust Fluid (DEF) system with Diagnostic Trouble Code (DTC) P2BA9 stored in the Powertrain Control Module (PCM). If no action is taken within the specified distance, the vehicle may not start and qualified assistance may need to be sought as appropriate.
SSM73064
Service Bulletin/Repair Instructions
Issue: A retailer may experience a Telematics Control Module (TCU) failing activation during the Pre Delivery Inspection (PDI) routine. The failure will appear on the Jaguar Land Rover approved diagnostic tool during the ?Activate Telematics Control Module? .
SSM72558
Service Bulletin/Repair Instructions
New Remote Function Actuator (RFA) cannot communicate with SDD when programming as new
LTB01001NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE SPEED MAY DROP (APPROXIMATELY 300400 RPM) DURING WINDSHIELD WIPER OPERATION. THE ISSUE IS MORE LIKELY WHEN HIGH ELECTRICAL DEMAND SYSTEMS SUCH AS HEATED WINDSHIELD, HEATED SEATS, LIGHTS, ETC. ARE BEING USED. A CHANGE OF STATE FROM THE WIPER MOTOR IS ALSO REQUIRED (START, COMING TO REST, OR SWITCHING BETWEEN SPEED SETTINGS).
SSM73052
Service Bulletin/Repair Instructions
Issue: During extremely cold weather (below minus 15 degree Celsius/5degrees Fahrenheit) Diesel engines can experience difficulties with starting due to fuel supply issues to engine
SSM73038
Service Bulletin/Repair Instructions
Issue: A Customer may express a concern that the Malfunction Indicator Lamp (MIL) is illuminated with 'No Engine Restarts in XXX miles. 'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed within the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the Powertrain Control Module (PCM) which may be accompanied by DTCs P2BAE and P2BAF.
SSM73027
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
LTB01001NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE SPEED MAY DROP (APPROXIMATELY 300-400 RPM) DURING WINDSHIELD WIPER OPERATION. THE ISSUE IS MORE LIKELY WHEN HIGH ELECTRICAL DEMAND SYSTEMS SUCH AS HEATED WINDSHIELD, HEATED SEATS, LIGHTS, ETC. ARE BEING USED. A CHANGE OF STATE FROM THE WIPER MOTOR IS ALSO REQUIRED (START, COMING TO REST, OR SWITCHING BETWEEN SPEED SETTINGS).
Q592NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE EVAPORATIVE EMISSION CANISTER HOSE MAY SHOW SIGNS OF OZONE CRACKING.
LTB00861NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ROOF MOULDING(S) MAY BE LOOSE / ADRIFT.
SSM72979
Service Bulletin/Repair Instructions
ISSUE: A "NO ENGINE RESTARTS IN XXX MILES. INCORRECTED DIESEL EXHAUST FLUID QUALITY DETECTED" WARNING DISPLAYED IN THE MESSAGE CENTER.
SSM72983
Service Bulletin/Repair Instructions
ISSUE: JAGUAR LAND ROVER HAVE BEEN RECEIVING A NUMBER OF REPORTS DETAILING AN ALLEGED OIL LEAK FROM THE ENGINE SUMP GASKET ON VEHICLES EQUIPPED WITH THE 3.0 TDV6 ENGINE.
SSM72978
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT AN INTERMITTENT MESSAGE HILL DESCENT CONTROL (HDC) AND STABILITY ASSIST ARE UNAVAILABLE DISPLAYED ON THE INSTRUMENT CLUSTER. AFFECTS RANGE ROVER AND RANGE ROVER SPORT 16MYONWARDS. THE MESSAGE CAN APPEAR WHERE THE CUSTOMER SWITCHES THE IGNITION ON ONLY BUT DOESNT START THE ENGINE UNTIL AFTER A PERIOD OF 32 SECONDS. THE FOLLOWING DTC WILL HAVE BEEN LOGGED: - U0140-87: ANTI-LOCK BRAKE SYSTEM CONTROL MODULE (ABS) LOST COMMUNICATION WITH BODY CONTROL MODULE MISSING MESSAGE. THE MESSAGE WILL CLEAR AT THE NEXT IGNITION CYCLE.
LTB00725NAS2
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH THE STANDARD BRAKE SYSTEM (350MM DIAMETER REAR BRAKE DISCS) ONLY, A 'SQUEAL' NOISE MAY BE HEARD FROM THE REAR BRAKES DURING LIGHT BRAKING.
LTB00993NAS1
Service Bulletin/Repair Instructions
SITUATION: THE CLOCK DISPLAY ON THE TOUCH SCREEN AND THE INSTRUMENT CLUSTER APPEARS TO 'LOSE' APPROXIMATELY 2-3 MINUTES PER MONTH AND REQUIRES A RESET ON A REGULAR BASIS.
LTB00604NAS6
Service Bulletin/Repair Instructions
SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT. UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR.
LTB00996NAS1
Service Bulletin/Repair Instructions
SITUATION: AN UNEXPECTED AND REPEATING NOISE SIMILAR TO THE MISLOCK DOUBLE 'BLEEP' MAY BE HEARD WHEN THE VEHICLE SPEED IS BELOW 3 MPH, WITH THE VEHICLE IN A CAR WASH OR IN HEAVY RAIN AND WITH THE REMOTE KEY NOT IN CLOSE PROXIMITY TO THE TAILGATE.
LTB00968NAS1
Service Bulletin/Repair Instructions
SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL.
LTB00631NAS4
Service Bulletin/Repair Instructions
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
LTB00988NAS1
Service Bulletin/Repair Instructions
SITUATION: THE SELECTED SCREEN SAVER IN THE TOUCH SCREEN SETTINGS VIEW MAY NOT DISPLAY ON THE NEXT IGNITION CYCLE.
SSM72849
Service Bulletin/Repair Instructions
ISSUE ELECTRONIC TOLL TAGS MAY NOT BE READ CORRECTLY BY TOLL READERS ON VEHICLES WITH SOLAR ATTENUATING (IRR) GLASS. CAUSE. THIS MAY BE CAUSED BY NOT POSITIONING THE ELECTRONIC TOLL TAG PROPERLY IN THE INFRARED RADIATION REFLECTIVE (IRR) LAYER CUT OUT ON THE WINDSHIELD. .
SSM72947
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THAT THE CLIMATE CONTROLLED SEATING ON THEIR VEHICLE DOES NOT OPERATE PROPERLY
SSM72957
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES (GAS STATION PUMP PREMATURE CUT OFF).
LTB00895NAS2
Service Bulletin/Repair Instructions
SITUATION: A NOISE COMING FROM THE UNDERNEATH OF THE VEHICLE MAY BE EVIDENT. THE NOISE IS MOST PROMINENT DURING LIGHT THROTTLE AND LOW SPEED, FOR EXAMPLE DURING CAR PARK MANEUVERS AND IS INDEPENDENT OF AMBIENT TEMPERATURE RANGE. UNDER THESE CONDITIONS, A LOW-LEVEL NON-CONSTANT CYCLICAL-TYPE NOISE CAN BE HEARD COMING FROM THE CENTER EXHAUST SYSTEM (EXHAUST VALVE) ADJACENT TO THE FUEL TANK.
LTB00992NAS1
Service Bulletin/Repair Instructions
SITUATION: A VIBRATION-TYPE SOUND FROM ANY OF THE FRONT/REAR DOOR MID-RANGE AUDIO SPEAKERS MAY BE EVIDENT DURING AUDIO PLAYBACK.
LTB00793NAS3
Service Bulletin/Repair Instructions
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
LTB00780NAS5
Service Bulletin/Repair Instructions
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00981NAS1
Service Bulletin/Repair Instructions
SITUATION: WHEN DRIVING AT HIGH ALTITUDE, A HESITATION MAY BE EVIDENT WHEN PULLING AWAY IN FIRST GEAR.
Q603NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES, A YELLOW WARNING LIGHT MAY BE ILLUMINATED ON THE INSTRUMENT CLUSTER WITH THE WARNING 'ELECTRONIC PARK BRAKE FAULT'. IN THESE CIRCUMSTANCES, THERE IS NO PERFORMANCE ISSUE ASSOCIATED WITH THE OPERATION OF THE ELECTRIC PARK BRAKE BUT THE WARNING INDICATOR WILL CAUSE CONCERN AND CUSTOMER DISSATISFACTION UNTIL THE REQUIRED REMEDIAL WORK HAS BEEN COMPLETED.
SSM72918
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A SQUEAL FROM THE FRONT BRAKES DURING LOW SPEED BRAKING.
SSM72919
Service Bulletin/Repair Instructions
ISSUE: BRAND NEW SERVICE ENGINES (3.0 TDV6) WITH A LOUD KNOCKING NOISE FOLLOWING FIRST START UP AFTER FITMENT. ANALYSIS OF RETURNED ENGINES HAS SHOWN THE LEFT HAND (LH) CAMSHAFT/CHAIN SPROCKET ALIGNMENT MARKS WERE INCORRECT AS A RESULT OF THE TECHNICIAN NOT FOLLOWING THE TOPIX PROCEDURE FOR REFITTING THE FUEL INJECTION PUMP WHICH IS DRIVEN OFF THE REAR OF THE LEFT HAND (LH) SIDE CYLINDER HEAD EXHAUST CAMSHAFT.
SSM72736
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT AFTER SETTING A SCREENSAVER ON THE INFOTAINMENT SYSTEM TOUCH SCREEN DISPLAY, AT THE NEXT IGNITION CYCLE THE SCREENSAVER HAS RETURNED TO A BLANK SCREEN (THE SCREENSAVER WILL NOT SAVE). THIS IS LIKELY TO OCCUR IN VEHICLES WITH EITHER A LOW-LEVEL OR MID-LEVEL INFOTAINMENT SYSTEM THAT IS NOT BRANDED AS MERIDIAN ON 2016 MODEL YEAR VEHICLES ONWARDS
SSM72897
Service Bulletin/Repair Instructions
ISSUE: THERE ARE CONDITIONS WHERE CONTINUOUS NOISES CAN BE HEARD THROUGH THE FRONT SPEAKERS WHEN REAR WINDOWS ARE OPEN OR REAR CLIMATE FANS ARE ON A HIGH SETTING. ALSO, AN INTERMITTENT TAPPING/ RATTLE MAYBE HEARD.
SSM72892
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THERE IS A HESITATION WHEN PULLING AWAY IN FIRST GEAR.
SSM72877
Service Bulletin/Repair Instructions
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.
SSM72887
Service Bulletin/Repair Instructions
ISSUE: RANGE ROVER OR RANGE ROVER SPORT CUSTOMERS WITH 2ND ROW HI-LINE ARMRESTS FITTED, MAY REPORT THAT THE SILVER DISC'S WHICH ARE FITTED INTO THE BASE OF THE CUPHOLDERS HAVE BECOME DETACHED.
LTB00482NAS6
Service Bulletin/Repair Instructions
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
LTB00693NAS2
Service Bulletin/Repair Instructions
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
LTB00871NAS4
Service Bulletin/Repair Instructions
SITUATION: AFTER A SERVICE INTERVAL RESET, THE SERVICE INTERVAL INDICATOR (SII) MAY APPEAR ON THE INSTRUMENT CLUSTER (IC) FOR LESS THAN ONE SECOND WHEN NO SERVICE IS REQUIRED.
LTB00971NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P249C-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). DTC P2BAE AND/OR P2BAF MAY ALSO BE STORED IN THE PCM.
Q612NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED.
SGI16-29
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED.
SSM71278
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
Q600 UPS4516-5BN
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WITH THE CALIBRATION OF THE TRANSMISSION CONTROL MODULE (TCM).
SSM71118
Service Bulletin/Repair Instructions
ISSUE: FRONT TOWING EYE COVER IS LOOSE / INCORRECTLY FITTED
SSM72867
Service Bulletin/Repair Instructions
ISSUE: DIESEL EXHAUST FLUID (DEF) INJECTORS BEING INCORRECTLY DIAGNOSED AS FAULTY LEADING TO UNNECESSARY REPLACEMENT.
LTB00835v3
Service Bulletin/Repair Instructions
Click noise from starter motor at freezing temperatures.
LTB00970NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
SSM72822
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE 3RD ROW SEAT DOES NOT FULLY RETURN TO THE UPRIGHT POSITION WHEN REQUESTED. ON SELECTION OF THE BUTTON THE SEAT MAY STOP IN THE MID POSITION. ANY SUBSEQUENT BUTTON PRESSES WILL NOT OPERATE THE SEAT.
LTB00920NAS2
Service Bulletin/Repair Instructions
SITUATION: THE LOWER GLOVEBOX MAY OPEN QUICKER THAN EXPECTED.
SSM72615
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.
LTB00746NAS4
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
SSM72832
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THAT THERE IS A LACK OF AIR BEING EMITTED THROUGH THE VARIOUS AIR VENTS FROM THE HVAC UNIT WHEN SELECTED.
LTB00746NAS3
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
LTB00814NAS3
Service Bulletin/Repair Instructions
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH.
LTB00746NAS5
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
SSM72769
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY OBSERVE THE SERVICE INDICATOR MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER WHEN THE MILEAGE OR TIME TO SERVICE IS BELOW THE 16,000 MILES (26,000 KM) OR 12 MONTH SERVICE INTERVAL.
SSM72803
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THAT THE SURFACE OF THE P BUTTON ON THE L494 RANGE ROVER SPORT - GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE)
Q514NAS3
Service Bulletin/Repair Instructions
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
Q600 UPS4516-4BN
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WITH THE CALIBRATION OF THE TRANSMISSION CONTROL MODULE (TCM).
LTB00814NAS2
Service Bulletin/Repair Instructions
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH.
LTB00891NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ROOF OPENING PANEL REAR GLASS SEAL MAY BE LOOSE / ADRIFT.
LTB00906NAS3
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH THE TWIN SPEED TRANSFER CASE, A JUDDER MAY BE FELT FROM UNDERNEATH THE VEHICLE WHEN STEERING AT LOW VEHICLE SPEEDS, SUCH AS TURNING LEFT OR RIGHT AT AN INTERSECTION.
LTB00989NAS1
Service Bulletin/Repair Instructions
SITUATION: THE RED INFILL PAINT ON THE TAILGATE 'SPORT' BADGE DELAMINATE.
LTB00604NAS5
Service Bulletin/Repair Instructions
SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT. UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR.
LTB00780NAS4
Service Bulletin/Repair Instructions
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00904NAS1
Service Bulletin/Repair Instructions
SITUATION: THE FUEL GAUGE MAY NOT PROVIDE A STABLE, ACCURATE INDICATION OF THE AMOUNT OF FUEL IN THE FUEL TANK (GAUGE DISPLAYING LESS FUEL THAN WHAT IS ACTUALLY IN THE FUEL TANK [GAUGE READING ¾ WHEN THE FUEL TANK IS FULL]).
LTB00510NAS1
Service Bulletin/Repair Instructions
AUTO START/STOP MAY BE INOPERATIVE
SSM72712
Service Bulletin/Repair Instructions
SQUEAL NOISE FROM FRONT BRAKES
SSM72765
Service Bulletin/Repair Instructions
EPBCM SIGNAL COMPARE FAILURE
LTB00923NAS1
Service Bulletin/Repair Instructions
SITUATION: THE LEADING EDGE OF THE SECOND ROW SEAT RAIL MAY CAUSE DISCOMFORT TO PASSENGERS IF CONTACTED WITH FORCE WHILE THE SEAT IS IN ITS REARMOST SETTING.
LTB00895NAS1
Service Bulletin/Repair Instructions
SITUATION: A NOISE COMING FROM THE UNDERNEATH OF THE VEHICLE MAY BE EVIDENT. THE NOISE IS MOST PROMINENT DURING LIGHT THROTTLE AND LOW SPEED, FOR EXAMPLE DURING CAR PARK MANEUVERS AND IS INDEPENDENT OF AMBIENT TEMPERATURE RANGE. UNDER THESE CONDITIONS, A LOW-LEVEL NON-CONSTANT CYCLICAL-TYPE NOISE CAN BE HEARD COMING FROM THE CENTER EXHAUST SYSTEM (EXHAUST VALVE) ADJACENT TO THE FUEL TANK.
LTB00917NAS1
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH A CONVENTIONAL DISPLAY INSTRUMENT CLUSTER ONLY, A SET OF BLUE ROAD WHEELS MAY APPEAR IN THE INSTRUMENT CLUSTER MESSAGE CENTER WHEN THE TERRAIN RESPONSE SWITCHPACK IS SET TO AUTO MODE. THE WHEEL POSITION SHOWN IN THE MESSAGE CENTER MAY APPEAR TO REMAIN IN A CONSTANT POSITION THAT DOES NOT MATCH THE POSITION OF THE ROAD WHEEL. THE MESSAGE CENTER DISPLAY WILL RETURN TO NORMAL WHEN THE VEHICLE IS STATIONARY.
SSM72676
Service Bulletin/Repair Instructions
ISSUE: ENGINE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED. P0132 STATUS 60 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
LTB00793NAS2
Service Bulletin/Repair Instructions
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
LTB00918NAS1
Service Bulletin/Repair Instructions
SITUATION: THE DRIVER'S WINDSHIELD WIPER BLADE MAY SMEAR THE WINDSHIELD GLASS.
Q514NAS2
Service Bulletin/Repair Instructions
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SGI15-40 (ISSUE
Service Bulletin/Repair Instructions
DESCRIPTION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SSM72731
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES (GAS STATION PUMP PREMATURE CUT OFF).
Q584NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START NORMALLY. WHEN THIS OCCURS, THE EMERGENCY KEY BLADE IS NEEDED TO UNLOCK THE DRIVERS DOOR TO ENTER THE VEHICLE AND THE SMART KEY MUST THEN BE HELD NEXT TO THE IMMOBILIZER ANTENNA UNIT (IAU) AND THE ENGINE START/STOP SWITCH MUST BE PRESSED TO START THE ENGINE.
SGI16-20
Service Bulletin/Repair Instructions
DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START NORMALLY. WHEN THIS OCCURS, THE EMERGENCY KEY BLADE IS NEEDED TO UNLOCK THE DRIVERS DOOR TO ENTER THE VEHICLE AND THE SMART KEY MUST THEN BE HELD NEXT TO THE IMMOBILIZER ANTENNA UNIT (IAU) AND THE ENGINE START/STOP SWITCH MUST BE PRESSED TO START THE ENGINE.
LTB00780NAS3
Service Bulletin/Repair Instructions
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00915NAS2
Service Bulletin/Repair Instructions
SITUATION: WATER INGRESS THROUGH THE TAILGATE MAY BE EVIDENT AND/OR THE TAILGATE APERTURE SEAL MAY BE DEFORMED IN THE AREA OF THE TAILGATE HARNESS RUBBER SLEEVE.
SSM71883
Service Bulletin/Repair Instructions
CONTAMINATION BETWEEN ABS WHEEL SPEED SENSOR AND WHEEL BEARING TONE WHEEL COULD LEAD TO DTC'S
SSM72675
Service Bulletin/Repair Instructions
KEY FOB MATERIAL PEELING FROM REMOTE
LTB00900NAS1
Service Bulletin/Repair Instructions
ENGINE MIL MAY BE ILLUMINATED WITH VARIOUS DTC CODES
LTB00835NAS2
Service Bulletin/Repair Instructions
CLICK NOISE FROM STARTER MOTOR AT FREEZING TEMPERATURES
SSM72080
Service Bulletin/Repair Instructions
DIFFERENTIAL PINION OIL SEAL LEAKS
Q565 UPS0116-1BN
Service Bulletin/Repair Instructions
CRACKS IN POST CATALYST HEATED OXYGEN SENSORS
SGI16-13
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHERE EARLY LIFE FAILURES HAVE BEEN DETECTED ON THE POST CATALYST HEATED OXYGEN SENSORS DUE TO CRACKS IN THE SENSING ELEMENT OF THE POST CATALYST HEATED OXYGEN SENSOR (HO2S) ASSEMBLY. THIS RESULTS IN A LOSS OF ELECTRICAL SIGNAL FROM THE POST CATALYST HEATED OXYGEN SENSOR TO THE EXHAUST SYSTEM. THIS NOTICE DOES NOT APPLY TO VEHICLES ALREADY REGISTERED AND IN USE, EITHER WITH THE RETAILER OR THE CUSTOMER. ANY VEHICLE ALREADY IN USE MAY CONTINUE TO BE DRIVEN AND ANY REPAIR INSTRUCTIONS DEEMED NECESSARY WILL BE COMMUNICATED THROUGH A SEPARATE TECHNICAL BULLETIN OR FIELD ACTION.
SSM72627
Service Bulletin/Repair Instructions
DIESEL MAY BE DIFFICULT TO START IN EXTREMELY COLD WEATHER
LTB00894NAS1
Service Bulletin/Repair Instructions
THE DEPLOYABLE SIDE STEPS MAY NOT OPERATE CORRECTLY
Q570 UPS0616-1BN
Service Bulletin/Repair Instructions
PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE
SGI16-09
Service Bulletin/Repair Instructions
PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE
LTB00891NAS1
Service Bulletin/Repair Instructions
THE ROOF OPENING PANEL REAR GLASS SEAL MAY BE LOOSE
Q560NAS1
Service Bulletin/Repair Instructions
HEADLAMP WASHERS JETS MAY BECOME LOOSE
LTB00862NAS1
Service Bulletin/Repair Instructions
SITUATION: THE SECOND ROW SEATING CENTER ARM REST OPERATING HANDLE MAY BE ADRIFT OR BROKEN. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
SSM72610
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES/KM, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTRE AND DTCS P20E8-84/85 AND P2BAE/P2BAF STORED IN THE PCM (POWERTRAIN CONTROL MODULE). NOTE: IF OTHER CODES ARE STORED IN THE PCM THEY MUST BE INVESTIGATED AND RESOLVED BEFORE FOLLOWING THE ADVICE DETAILED IN THIS SSM. CAUSE: THE SYSTEM HAS DETECTED A PRESSURE DEVIATION IN THE DEF (DIESEL EXHAUST FLUID) INJECTION SYSTEM.
LTB00596NAS3
Service Bulletin/Repair Instructions
SITUATION: THE AUDIO SYSTEM MAY BE INOPERATIVE AND/OR THE CARPET IN THE FRONT AND/OR REAR FOOTWELL APPEARS TO BE DAMP. ONE OR MORE OF THE FOLLOWING SYMPTOMS MAY ALSO BE EVIDENT: NO AUDIO SOUND SPEAKER INTERFERENCE TOUCH SCREEN INOPERATIVE OR 'FREEZING' CAUSE: THIS MAY BE CAUSED BY THE CLIMATE CONTROL SYSTEM DRAIN TUBE BEING INCORRECTLY LOCATED IN FOOTWELL CAUSING WATER CONTAMINATION TO THE CARPETS AND POSSIBLE WATER INGRESS INTO THE AUDIO AMPLIFIER MODULE.
LTB00883NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ERROR DURING VEHICLE SHUTDOWN PROCEDURE).
SSM72575
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR.
SSM72540
Service Bulletin/Repair Instructions
ISSUE: RANGE ROVER (L405) AND RANGE ROVER SPORT (L494), CUSTOMERS MAY REPORT THAT THE 2ND ROW DROP AND FIXED GLASS APPEARS REDDISH IN COLOUR WHEN COMPARED TO THE 1ST & 3RD ROW GLASS. THE ISSUE CAN ONLY BE SEEN IN CERTAIN DIRECT LIGHTING CONDITIONS. SEE ATTACHED PHOTOS FOR EXAMPLES. CAUSE: THE PIGMENT IN THE LAMINATE OF THE GLASS IS VISIBLE.
Q554NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR RANGE ROVER SPORT (L494) VEHICLES, FITTED WITH 21" WHEELS AND A FULL-SIZE SPARE WHEEL, WHERE THE SPARE WHEEL LIFT ASSIST STRAP IS MISSING FROM THE VEHICLE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI16-02
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE, FITTED WITH 21" WHEELS AND A FULL-SIZE SPARE WHEEL, WHERE THE SPARE WHEEL LIFT ASSIST STRAP IS MISSING FROM THE VEHICLE.
SSM72568
Service Bulletin/Repair Instructions
MIL WITH DIESEL EXHAUST FLUID (DEF) WARNING DISPLAYED
LTB00710NAS3
Service Bulletin/Repair Instructions
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72550
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT DURING CERTAIN DRIVING MANOEUVRES THERE IS A GROAN NOISE FROM THE SUSPENSION THAT LASTS APPROXIMATELY 1 SECOND. THE MAIN DRIVING MANOEUVRES ASSOCIATED WITH THIS ARE: 1. STEERING RIGHT AND THEN HITTING A BUMP/RIDGE IN THE ROAD VERY SOON AFTER. 2. STEERING TO THE RIGHT AND THEN SHARPLY STEERING TO THE LEFT. CAUSE: THIS IS CAUSED BY THE FLUID MOVING WITHIN THE DYNAMIC RESPONSE VALVE BLOCK COMBINED WITH RAPID SYSTEM PRESSURE CHANGES.
LTB00794NAS2
Service Bulletin/Repair Instructions
SITUATION: A CHEMICAL/PLASTIC ODOR FROM THE CLIMATE CONTROL SYSTEM MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY PARAMETERS WITHIN THE CLIMATE CONTROL SYSTEM NOT OPERATING EFFICIENTLY.
LTB00871NAS2
Service Bulletin/Repair Instructions
SITUATION: AFTER A SERVICE INTERVAL RESET, THE SERVICE INTERVAL INDICATOR (SII) MAY APPEAR ON THE INSTRUMENT CLUSTER (IC) FOR LESS THAN ONE SECOND WHEN NO SERVICE IS REQUIRED. CAUSE: THIS MAY BE CAUSED BY A DISCREPANCY BETWEEN THE VALUES IN THE POWERTRAIN CONTROL MODULE (PCM) AND THE IC FOR NEXT SERVICE INITIALIZATION.
SSM72088
Service Bulletin/Repair Instructions
ISSUE SQUEAK NOISE WHEN BRAKE PEDAL IS OPERATED. CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM.
SSM72556
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY OBSERVE A 'CHECK ENGINE MALFUNCTION INDICATOR LAMP (MIL)' IN THE INSTRUMENT CLUSTER. NO DRIVEABILITY CONCERNS ARE OBSERVED BY THE CUSTOMER. ONE OR MORE CODES ARE STORED IN THE PCM RELATING TO THE 'HEATED OXYGEN SENSOR (HO2S) - POST CATALYST - BANK 1 (OR BANK 2) SENSOR 3' IN THE EXHAUST SYSTEM. THIS ISSUE ONLY APPLIES IF THE CODES STORED IN THE PCM ARE COVERED BY THE FOLLOWING LIST: P0142-00 O2 SENSOR CIRCUIT (BANK 1 SENSOR 3) - NO SUB TYPE INFORMATION P0162-00 O2 SENSOR CIRCUIT (BANK 2 SENSOR 3) - NO SUB TYPE INFORMATION P0042-00 HO2S HEATER CONTROL CIRCUIT (BANK 1, SENSOR 3) - NO SUB TYPE INFORMATION P0062-00 HO2S HEATER CONTROL CIRCUIT (BANK 2, SENSOR 3) - NO SUB TYPE INFORMATION P0055-00 HO2S HEATER RESISTANCE (BANK 1, SENSOR 3) - NO SUB TYPE INFORMATION P0061-00 HO2S HEATER RESISTANCE (BANK 2, SENSOR 3) - NO SUB TYPE INFORMATION CAUSE: THIS IS LIKELY CAUSED BY A PARTS QUALITY ISSUE IF: UPON DIAGNOSIS, NO FAULT IS FOUND WITH THE WIRING HARNESS OR CONNECTOR HAVING FOLLOWED THE DIAGNOSTIC INFORMATION AND HELP TEXT RELATING TO THE PCM CODES AS READ BY SDD.
SSM72487
Service Bulletin/Repair Instructions
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO RE-INFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES. ISSUE MAY AFFECT: 15MY AND 16MY RANGE ROVER EVOQUE, DISCOVERY SPORT, RANGE ROVER (ALL NEW), DISCOVERY 4/LR4, RANGE ROVER SPORT VEHICLES. CAUSE: RETAILER TECHNICIANS HAVE OBSERVED TPMS VALVES WHERE THERE IS EVIDENCE OF AIR LOSS OR LEAKAGE FROM THE BASE OF THE VALVE STEM OR THROUGH THE TPMS VALVE CORE .
LTB00876NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Both Keys Locked In Vehicle
LTB00780NAS2
Service Bulletin/Repair Instructions
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING.
SSM72547
Service Bulletin/Repair Instructions
ISSUE: WITHDRAWAL OF TECHNICAL SERVICE BULLETIN (LTB00833V2) RELATING TO TAILGATE SWITCH MALFUNCTION. CAUSE: PART SUPPLY CONSTRAINTS.
SSM72545
Service Bulletin/Repair Instructions
ISSUE: EARLY LIFE OXYGEN SENSOR CONCERNS ON 2016 MODEL YEAR VEHICLES, AFFECTING RANGE ROVER (LG), RANGE ROVER SPORT (LW) AND DISCOVERY 4/LR4 (LA) FITTED WITH EITHER THE 3.0SC AJ126 OR 5.0NA/SC AJ133 ENGINES. CAUSE: PARTS QUALITY ISSUE (OPERATIONAL FAILURE AT SUPPLIER DURING MANUFACTURE OF THE SENSOR).
LTB00875NAS1
Service Bulletin/Repair Instructions
SITUATION: THE CLIMATE CONTROL BLOWER MOTOR MAY INTERMITTENTLY CUT OUT WHEN SET TO MAXIMUM. CAUSE: THIS MAY BE CAUSED DUE TO THE POTENTIAL FOR THE BLOWER MOTOR TO HIT THE UPPER LIMIT FOR CURRENT AND CUT OUT WHEN THE CLIMATE CONTROL IS ON MAXIMUM OR IF THE BLOWER MOTOR IS MANUALLY PUT TO MAXIMUM. THE ISSUE IS INTERMITTENT BECAUSE IT IS HIGHLY DEPENDENT ON THE STATE OF CHARGE OF THE BATTERY AND THE INPUTS TO THE SYSTEM. BLOWER MOTOR OPERATION CAN BE RESET BY EITHER CYCLING THE IGNITION OFF/ON OR BY CYCLING THE CLIMATE CONTROL OFF/ON MANUALLY.
Q514NAS1
Service Bulletin/Repair Instructions
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-40
Service Bulletin/Repair Instructions
DESCRIPTION TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00757NAS4
Service Bulletin/Repair Instructions
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE).
LTB00850NAS1
Service Bulletin/Repair Instructions
SITUATION: WHEN SELECTING REVERSE (R) DURING CERTAIN SITUATIONS WHEN AN ECO STOP/START ACTION IS OCCURRING, THE ENGINE MAY NOT RE-START AND THE IGNITION WILL TURN OFF. CAUSE: THIS MAY BE CAUSED BY AN ANTI-LOCK BRAKING SYSTEM (ABS) SOFTWARE, WHICH UNDER VERY SPECIFIC CIRCUMSTANCES CAN CAUSE THIS ISSUE TO OCCUR.
LTB00857NAS1
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM (380MM DIAMETER FRONT BRAKE DISC), A 'SQUEAL' NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE COMES TO A STOP. CAUSE: THIS MAY BE CAUSED BY FRONT BRAKE PAD RESONANCE.
SSM72509
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM.
SSM72493
Service Bulletin/Repair Instructions
ISSUE: JLR HAVE RECEIVED A SMALL NUMBER OF REPORTS RELATING TO THE FOLLOWING COMBINATION OF SYMPTOMS: CEL IS ILLUMINATED AND NO ENGINE RESTARTS POSSIBLE IN XXX (TYPICALLY ~500) MILES. DIESEL EXHAUST FLUID DOSING SYSTEM MALFUNCTION MESSAGE ON IPK. AND ONE, OR MORE OF THE FOLLOWING DEF INDUCEMENT P-CODES ARE STORED IN THE PCM: P2BAE-00; P2BAE-02; P2BAF-00; P2BAF-02; P2BAF-04. AND P20B-00 IS STORED IN THE PCM. NOTE: IF OTHER CODES ARE STORED IN THE PCM, INVESTIGATE AND REPAIR THOSE BEFORE FOLLOWING THE ADVICE OF THIS SSM. CAUSE: THE ROOT CAUSE OF THIS ISSUE IS UNDER INVESTIGATION AND HAS YET TO BE CONFIRMED.
SSM72476
Service Bulletin/Repair Instructions
ISSUE: ENGINE MALFUNCTION INDICATOR LAMP IS ILLUMINATED AT PDI WITH DTC P068A-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE). NOTE - AFFECTS 3.0 TD6 ONLY. CAUSE: THE TRANSIT RELAY IS FITTED PRIOR TO THE PCM PERFORMING A FULL SHUTDOWN. THIS CAN RESULT IN A FALSE FLAG OF DTC P068A-00.
Q543NAS2
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE ABOVE WHICH HAVE BEEN MANUFACTURED WITHOUT THE AUTOMATIC HIGH BEAM ASSIST BEING AVAILABLE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72428
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT A SET OF BLUE ROAD WHEELS APPEAR IN THE MESSAGE CENTRE ON THE INSTRUMENT CLUSTER, WHEN THE TERRAIN RESPONSE CONTROL IS SET TO AUTO MODE. ON OCCASIONS THE WHEEL POSITION SHOWN IN THE MESSAGE CENTRE APPEARS TO REMAIN IN A CONSTANT POSITION THAT DOES NOT MATCH THE ROAD WHEEL POSITION. THE DISPLAY WILL RETURN TO NORMAL WHEN THE VEHICLE IS STATIONARY. PLEASE VIEW THE ATTACHMENT THAT SHOWS THE MESSAGE CENTRE DISPLAY. CAUSE: SOFTWARE CALCULATION. LOW LINE INSTRUMENT CLUSTER AFFECTED ONLY.
SGI15-38
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHICH HAVE BEEN MANUFACTURED WITHOUT THE AUTOMATIC HIGH BEAM ASSIST BEING AVAILABLE.
SSM72408
Service Bulletin/Repair Instructions
ISSUE: POST A SERVICE INTERVAL RESET, ON KEY THROUGH STARTS ONLY, THE SERVICE REQUIRED MESSAGE WILL APPEAR ON THE INSTRUMENT CLUSTER FOR <1 SECOND (WHEN NO SERVICE IS REQUIRED). NO CUSTOMER SYMPTOMS UNTIL A SERVICE RESET HAS BEEN PERFORMED. WHEN AN ACTUAL SERVICE IS REQUIRED THE MESSAGE WILL APPEAR FOR 4 SECONDS AS DESIGN INTENT. CAUSE: DISTANCE TO NEXT SERVICE INITIALISATION VALUE MANAGEMENT BETWEEN ECM AND INSTRUMENT CLUSTER (FIRST 900MS).
SSM72448
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER TO A FAULT WITH THE PRE, OR MID, OR POST CATALYST HEATED OXYGEN SENSOR: P0030, P0031, P00D1, P0130, P0131, P0132, P0133, P0134, P0135, P014C, P2195, P2196, P2231, P2237, P2243, P2245, P2251, P2297, P2626, P2A00, P0050, P0051, P00D3, P0150, P0151, P0152, P0153, P0154, P0155, P2197, P2198, P2234, P2240, P2247, P2254, P0037, P0038, P0054, P0136, P0137, P0138, P0139, P013A, P013E, P0140, P0141, P2270, P2271, P0056, P0057, P0060, P013C, P014A, P0156, P0157, P0158, P0159, P0160, P0161, P2272, P2273, P0042, P0043, P0044, P0055, P0142, P0143, P0144, P0147, P2274, P2275, P0061, P0062, P0063, P0162, P0163, P0164, P0167, P2276, P2277 UPON DIAGNOSIS NO FAULT IS FOUND WITH THE WIRING HARNESS OR CONNECTOR AND THE FAULT IS DETERMINED TO BE WITH THE SENSOR (HAVING FOLLOWED THE DIAGNOSTIC INFORMATION AND HELP TEXT RELATING TO PCM CODES AS READ BY SDD). CAUSE: THE ROOT CAUSE HAS YET TO BE IDENTIFIED AND IS CURRENTLY UNDER INVESTIGATION.
SSM72472
Service Bulletin/Repair Instructions
ISSUE: A NUMBER OF REPORTS HAVE BEEN RECIEVED WHERE DEALERS OR PORTS HAVE REPORTED THAT EITHER THE FRONT / REAR OR BOTH TOWING EYE COVERS ARE INCORRECT SPECIFICATION CAUSE: CURRENTLY UNDER INVESTIGATION AND ENGINEERING
Q508NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLES RANGE WHERE THE TOUCH SCREEN MAY GO 'BLACK' FOR 10 SECONDS FOLLOWED BY DISPLAYING THE 'LAND ROVER' LOGO BEFORE RETURNING TO NORMAL DISPLAY OPERATION. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-36
Service Bulletin/Repair Instructions
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015-2016 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE TOUCH SCREEN MAY GO 'BLACK' FOR 10 SECONDS FOLLOWED BY DISPLAYING THE 'LAND ROVER' LOGO BEFORE RETURNING TO NORMAL DISPLAY OPERATION.
SSM72450
Service Bulletin/Repair Instructions
ISSUE: A NUMBER OF TECHNICIANS HAVE REPORTED LOW LEVELS OF DIESEL EXHAUST FLUID (DEF) DURING PDI CHECKS. CAUSE: 1. THE SERVICE MENU WITHIN THE INSTRUMENT CLUSTER ON A NEW VEHICLE MAY DISPLAY A DEFAULT VALUE OF APPROXIMATELY 12,000 MILES AS THE DISTANCE TO EMPTY FOR DEF.
SSM72445
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONTINUOUS SQUEAL NOISE FROM THE REAR HIGH PERFORMANCE BRAKES. CAUSE: A LACK OF GREASING DURING PAD REPLACEMENT OR BRAKE USAGE CHARACTERISTIC.
LTB00746NAS2
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT LOCATION HOLE WEAR.
LTB00814NAS1
Service Bulletin/Repair Instructions
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH. CAUSE: THIS MAY BE CAUSED BY ICE BUILD UP BETWEEN THE FOAM SURFACES AND THE HOOD CAUSING PENETRATION INTO THE FOAM.
LTB00829NAS1
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
SSM72355
Service Bulletin/Repair Instructions
ISSUE: AT 16MY THE RETAILER PDI PROCESS HAS BEEN UPDATED TO INCLUDE A NEW WI-FI FEATURE. CAUSE: CERTAIN 16MY LAND ROVERS WILL NOW BE OPTIONALLY EQUIPPED WITH WI-FI (SEE MARKETING BULLETIN MPR15-21ANNOUNCING INCONTROL WI-FI).
LTB00655NAS2
Service Bulletin/Repair Instructions
SITUATION: A PROCEDURE HAS BEEN DEVELOPED FOR THE INSTALLATION OF A-PILLAR EXTERIOR TRIM. CAUSE: REPLACEMENT OF THE A-PILLAR EXTERIOR TRIM.
LTB00552NAS2
Service Bulletin/Repair Instructions
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00797NAS1
Service Bulletin/Repair Instructions
SITUATION: A SMALL GAP MAY BE SEEN BETWEEN THE REAR BUMPER AND THE TAILGATE BODY APERTURE SEAL WHEN THE TAILGATE IS OPEN. CAUSE: THIS MAY BE CAUSED BY THE VEHICLE BODY NOT BEING TO THE ORIGINAL DESIGN SPECIFICATION.
SGI15-32
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR RANGE ROVER SPORT (LW; L494; TD6 ENGINE ONLY) VEHICLES WHERE ONE OR BOTH OF THE FOLLOWING CONDITIONS MAY BE EXPERIENCED: H AN AMBER WARNING LAMP WITH THE MESSAGE 'EXHAUST FILTER NEARLY FULL, SEE HANDBOOK'; AND/OR H A RED WARNING LAMP WITH THE MESSAGE 'EXHAUST FILTER FULL, VISIT DEALER'.
SSM72424
Service Bulletin/Repair Instructions
ISSUE: AUTO HIGH BEAM SETTING OPTION UNAVAILABLE IN INSTRUMENT CLUSTER MENU. AFFECTS THE FOLLOWING VEHICLES ONLY: RANGE ROVER SPORT 16MY FITTED WITH THIN FILM TRANSISTOR (TFT) INSTRUMENT CLUSTER WITHOUT LANE DEPARTURE WARNING AND TRAFFIC SIGN RECOGNITION OPTIONS FITTED. RANGE ROVER 16MY FITTED WITH TFT INSTRUMENT CLUSTER WITHOUT LANE DEPARTURE WARNING AND TRAFFIC SIGN RECOGNITION OPTIONS FITTED.
SSM72413
Service Bulletin/Repair Instructions
ISSUE WHEN REMOVING THE TRANSPORTATION STEERING WHEEL COVER, RESIDUE FROM THE COVER MAY BE FOUND LEFT ON THE STEERING WHEEL. CAUSE DEGRADATION OF THE PROTECTIVE COVER IN CERTAIN CLIMATIC CONDITIONS.
SSM72405
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT THE SURFACE OF THE P BUTTON ON THE GEAR SHIFT LEVER IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH. PLEASE VIEW ATTACHMENT THAT SHOWS THE CONDITION. CAUSE: PAINT SURFACE FINISH PROCESS
Q509NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR RANGE ROVER SPORT (LW; L494) AND RANGE ROVER (LG; L405) VEHICLES WHERE THE REAR SEAT HEAT CANNOT BE ADJUSTED OR SWITCHED ON OR OFF WHEN THE REAR CLIMATE CONTROL PANEL IS SWITCHED OFF VIA THE REAR BLOWER ROTARY. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN
SGI15-31
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR RANGE ROVER SPORT (LW; L494) AND RANGE ROVER (LG; L405) VEHICLES WHERE THE REAR SEAT HEAT CANNOT BE ADJUSTED OR SWITCHED ON OR OFF WHEN THE REAR CLIMATE CONTROL PANEL IS SWITCHED OFF VIA THE REAR BLOWER ROTARY.
SSM72399
Service Bulletin/Repair Instructions
ISSUE: DURING VEHICLE DIAGNOSTIC/SERVICING CHECK-UP THE FOLLOWING DTC MAY BE REPORTED FOR THE POWER STEERING CONTROL MODULE (PSCM): '0000-00 [NO INFORMATION AVAILABLE] THERE IS NO CUSTOMER REPORTABLE SYMPTOM RELATED TO THIS DTC. CAUSE: THIS DTC HAS BEEN INCORRECTLY SET TO BE VISIBLE IN PRODUCTION SOFTWARE.
SSM72391
Service Bulletin/Repair Instructions
NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER.
LTB00820NAS1
Service Bulletin/Repair Instructions
SITUATION: THE HEAD UP DISPLAY (HUD) MAY TAKE A LONGER-THAN-EXPECTED PERIOD OF TIME TO DISPLAY IN HIGHER AMBIENT TEMPERATURES. CAUSE: THIS MAY BE CAUSED BY THE THRESHOLD TEMPERATURE FOR THE RED LASER DIODE TO TURN ON BEING TOO LOW.
SSM71870
Service Bulletin/Repair Instructions
ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.
SSM72371
Service Bulletin/Repair Instructions
ISSUE: FROM INSPECTING MARKET RETURNED PARTS IT HAS BECOME APPARENT THAT MULTIPLE DYNAMIC RESPONSE ROLL BARS HAVE BEEN REPLACED DUE TO REPORTED FLUID LEAKS. UPON FURTHER INSPECTION NO FAULTS ARE FOUND WITH THE RETURNED ROLL BARS. CAUSE: IT IS BELIEVED THAT MANY OF THE LEAKS REPORTED COULD BE COMING FROM THE PIPING, SEALS, INTERFACE OR TIGHTNESS OF BLEED SCREW.
LTB00148NAS1
Service Bulletin/Repair Instructions
SITUATION: REPAIR PROCEDURE FOLLOWING CUSTOMER INCORRECTLY FUELING A DIESEL ENGINE VEHICLE WITH GASOLINE. CAUSE: THIS MAY BE CAUSED BY CUSTOMER ERROR/MISTAKE.
SSM43036
Service Bulletin/Repair Instructions
ISSUE 10MY ONWARDS RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4 / LR4 CUSTOMERS MAY REPORT HEARING WIND NOISE FROM THE UPPER WINDSCREEN AREA. CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSING A WINDNOISE
TB-LTB00757NAS1
Service Bulletin/Repair Instructions
LAND ROVER: AFTER ECO STOP, SOFTWARE FOR TRANSMISSION IS CAUSING TRANSMISSION TO BE IN NEUTRAL, EVEN WHEN SWITCH WAS NOT MOVED, OR GEAR POSITION INDICATOR ON INSTRUMENT CLUSTER MESSAGE IS FLASHING D OR S AND WOULD HAVE NORMAL OPERATION ONCE ENGINE IS STOPPED AND RESTARTED. *PE UPDATED 9/25/15. *PE
SSM72347
Service Bulletin/Repair Instructions
ISSUE: LAND ROVER IS CURRENTLY WORKING ON A RESOLUTION FOR THE ITEMS DETAILED BELOW FOR LG - RANGE ROVER (ALL NEW) - L405 OR LW - RANGE ROVER SPORT - L494 FOR 16 MY ONWARDS: THE RETAILER IS UNABLE TO COMPLETE THE PRE-DELIVERY INSPECTION (PDI) ON EITHER OF THE VEHICLES DETAILED ABOVE. DURING THE PDI ROUTINE, THE TECHNICIAN WILL BE UNABLE TO REMOVE THE SPEED LIMITER ON A VEHICLE WITH A 4.4 TDV8 ENGINE. WHEN THE PDI ROUTINE HAS BEEN COMPLETED, THE TECHNICIAN WILL THEN FIND THE TELEMATICS CONTROL UNIT (TCU) HAS NOT BEEN ACTIVATED DURING THE PDI ROUTINE. WHEN THEY THEN ATTEMPT TO ACTIVATE THE TCU USING SDD SERVICE FUNCTIONS THEY ARE PRESENTED WITH A LARGE AMOUNT OF VEHICLE QUALIFIER QUESTIONS. CAUSE: THREE CONCERNS HAVE BEEN IDENTIFIED: 1. THE SECURITY CONSTANTS ON SYMPTOM DRIVEN DIAGNOSTICS (SDD) DO NOT MATCH THE VEHICLE AND THIS PREVENTS SDD FROM GAINING COMMUNICATIONS WITH THE ENGINE CONTROL MODULE (ECM) KNOWN AS PCM IN SDD 2. A LATE CHANGE TO THE CAR CONFIGURATION FILE (CCF) RULES WHICH HAS BEEN LOADED TO THE VEHICLES WHEN THEY WERE MANUFACTURED. THIS CAUSES SDD NOT READ THE CCF WHICH THE SOFTWARE USES TO IDENTIFY WHAT
SSM-72117
Service Bulletin/Repair Instructions
LAND ROVER: PROCEDURAL INFORMATION HAS BEEN PROVIDED, ON SOME VEHICLES, REGARDING ENGINE 3.0L AJ126, 5.0L AJ133, UPDATE ON HIGH PRESSURE FUEL PUMP DIAGNOSTICS. *PE
SSM-72130
Service Bulletin/Repair Instructions
LAND ROVER: ON SOME VEHICLES, THE LATCH, ON THE SIDE DOOR, FAILS TO RETAIN DOOR IN CLOSED POSITION. *PE
LTB00662NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
SSM71900
Service Bulletin/Repair Instructions
Steering Shaft/Column Squeak
SSM71849
Service Bulletin/Repair Instructions
A customer may complain that either "Vehicle Raising In Progress" or "Suspension Will Rise When System Is Cooled" messages can be seen. Fault codes U210A - 16 and C1A24 - 67 may also be stored.
SSM71862
Service Bulletin/Repair Instructions
This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
LTB00665NAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71864
Service Bulletin/Repair Instructions
When returning failed parts through warranty it has been found that the rubber surround is still attached to the camera lens. This applies to both high line and low line rear camera.
SSM71360
Service Bulletin/Repair Instructions
Software Update.
LTB00640NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
LTB00637NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Front Bumper Cover Aero Dynamic Lips - Lower - Level Service Repair.
LTB00619NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
SSM69318
Service Bulletin/Repair Instructions
Air Conditioning compressors premature failure due to incorrect run in procedure
LTB00389NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Squeaks & Rattles Kit Availability
N118NAS4
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed.
SSM44211
Service Bulletin/Repair Instructions
A review of Front Lower Control Arm warranty returns from various markets has shown that arm assemblies have been incorrectly changed for knock issues when the front bush is cracked and should have been replaced as per Technical Service Bulletins LTB00204v4 and LTB00123v4.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.