19LE05 Dealer Pa
Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022.
Vehicle report
2015 LEXUS RX350
Service bulletins
122 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
19LE05 Technical
Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022
KLG Dealer Packa
Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022
KLG Technical In
Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022
Safety Recall 22
Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
L-SB-0004-22
Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
L-SB-0018-14 Obs
Service Bulletin/Repair Instructions
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
L-SB-0024-21
Service Bulletin/Repair Instructions
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Lexus PRO21-UFRM
Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
Lexus Safety Re
Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-TT-0281-20 Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-TT-0294-20
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0023-20
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
L-SB-0008-20
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
L-SB-0179-17 Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-TT-0254-18
Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
L-TT-0284-20
Service Bulletin/Repair Instructions
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
L-TT-0281-20
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0003-20
Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
L-SB-0060-13 Obs
Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
19LE05 - Dealer
Service Bulletin/Repair Instructions
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
KLG_Dealer Packa
Service Bulletin/Repair Instructions
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
L-SB-0170-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
L-TT-0235-17_Rev
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
19LE05 - Area Le
Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
19LE05 - Region
Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
19LE05-KLG - TI-
Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2010 ? 2017 MODEL YEAR LX, 2010 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid Updated 10/17/2019
L-TT-0221-17_Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
KLG - Dealer Pac
Service Bulletin/Repair Instructions
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Area Letter_
Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Dealer Email
Service Bulletin/Repair Instructions
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Region Email
Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
L-SB-0018-14_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
L-SB-0170-17-Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
L-TT-0221-17Rev1
Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints.
L-TT-0218-17_Rev
Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.
L-SB-0021-14_Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
L-SB-0001-18
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
L-SB-0014-16_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.
L-TT-0235-17
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0151-17
Service Bulletin/Repair Instructions
TSB: The purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers. The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one lug nut over- or under-torqued can cause a vibration condition. When lug nuts are over-torqued, this causes the rotor to have a runout condition, which can lead to brake vibration conditions.
L-TT-0227-17
Service Bulletin/Repair Instructions
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
L-TT-0182-15
Service Bulletin/Repair Instructions
TT: Rev1 iPhone text messages do not appear on multimedia display.
L-TT-0221-17
Service Bulletin/Repair Instructions
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0014-08_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.
L-TT-0218-17
Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
L-SB-0060-13 Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
L-TT-0162-14 Rev
Service Bulletin/Repair Instructions
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
L-TT-0212-16
Service Bulletin/Repair Instructions
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface
L-SB-0074-09 Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE October 11, 2016 Rev1: ? Applicability has been updated to include 2011 ? 2015 model year RX 330 and RX 350 vehicles. Any previous printed versions of this bulletin should be discarded. Some RX 330/350 vehicles may exhibit a rattle or buzz type noise coming from the driver?s side instrument panel area. The noise can be duplicated when lightly accelerating and then decelerating, or when depressing the brake pedal with the shift lever in Park and then releasing the brake pedal. An improved vacuum check valve is now available to reduce this noise.
L-SB-0084-16
Service Bulletin/Repair Instructions
TSB: Some 2010 - 2015 model year Lexus vehicles with the RES+ accessory may exhibit a condition of not being able to remote start the vehicle through their smart phone application in some areas. The user will receive a mobile device message "Waiting the answer from VIN", indicating the network was unable to connect to their vehicle. The cause of this may be related to the provider's 3G and 4G wireless infrastructure upgrades, resulting in the elimination of 2G network capabilities. Follow the procedures in this bulletin to address this condition.
L-SB-0073-14 Rev
Service Bulletin/Repair Instructions
TSB: Revision Notice: The Required Tools & Equipment section has been updated. Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the Map Update SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote® update. Use the process described in this bulletin to perform the update.
L-SB-0021-14 Rev
Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
L-SB-0074-14 Rev
Service Bulletin/Repair Instructions
TSB: Revision Notice: The Parts information section, and Required Tools & Equipment section has been updated. Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
L-SB-0025-16
Service Bulletin/Repair Instructions
TSB: Some 2015 model year RX 350 vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 present, indicating an ECM/PCM Engine OFF Timer Performance issue. The Engine Control Module (ECM) logic has been modified to reduce the possibility of this condition. Please follow the Repair Procedure below to address this condition.
L-TT-0202-16
Service Bulletin/Repair Instructions
TT: Some customers may experience difficulty programming HomeLink.
L-SB-0011-13 Rev
Service Bulletin/Repair Instructions
TSB: This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F transmissions.
L-SB-0014-16
Service Bulletin/Repair Instructions
LSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.
LSB001416
Service Bulletin/Repair Instructions
Leather Care Best Practices.
L-SB-0020-15 REV
Service Bulletin/Repair Instructions
LSB: WHILE A VEHICLE IS IN INVENTORY, THE BATTERY IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. BATTERIES CAN BECOME DISCHARGED DUE TO AN EXTENDED STORAGE PERIOD, TEMPERATURE, PARISTIC DRAIN, OR WHILE DEMONSTRATING VEHICLE FEATURES AND BNEFITS IN THE SALES PROCESS. BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE.
LSB-0020-15 Rev1
Service Bulletin/Repair Instructions
LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, paristic drain, or while demonstrating vehicle features and bnefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
L-SB-0002-16
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-TT-0121-13 REV
Service Bulletin/Repair Instructions
TT: REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF THE CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. THIS IS ONLY A REFERENCE LIST OF TOOLS THAT MIGHT BE IN DEALERSHIP INVENTORY AND NOT MEANT TO BE A DIAGNOSTIC OR REPAIR PROCEDURE. GENERATION 7 NAVIGATION SYSTEMS USE A USB SST TO UPDATE FIRMWARE AND MAP. GENERATION 8 NAVIGATION SYSTEMS USE A USB STICK TO UPDATE THE FIRMWARE ONLY.
L-TT-0121-13 Rev
Service Bulletin/Repair Instructions
TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update firmware and map. Generation 8 navigation systems use a USB stick to update the firmware only.
L-TT-0144-13 REV
Service Bulletin/Repair Instructions
TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY TO PAIR THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.
L-TT-0144-13 Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
L-TT-0162-14 REV
Service Bulletin/Repair Instructions
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO SYSTEM WITH ANDROID PHONES OS 4.4 OR LATER. THIS CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.
L-SB-0073-14 REV
Service Bulletin/Repair Instructions
LSB: LEXUS MODELS EQUIPPED WITH THE HDD NAVIGATION (EMV-N) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (E.G., GENRE, ARTIST, SONG TITLE, ALBUM NAME, ETC.). THE GRACENOTE UPDATE WILL BE INCLUDED ON THE MAP UPDATE SST. A GRACENOTE UPDATE MUST BE PERFORMED BEFORE A NAVIGATION MAP UPDATE. A NAVIGATION MAP UPDATE IS NOT REQUIRED TO COMPLETE THE GRACENOTE UPDATE. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE.
L-SB-0074-14 REV
Service Bulletin/Repair Instructions
LSB: LEXUS MODELS EQUIPPED WITH THE HDD NAVIGATION (EMV-N) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE®, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION NUMBER IS REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE.
L-TT-0190-15
Service Bulletin/Repair Instructions
TT: Some vehicles with aftermarket headlamps (non OEM) are being repaired/replaced under warranty with OEM equipment.
L-TT-0162-14
Service Bulletin/Repair Instructions
Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
L-TT-0100-12 Rev
Service Bulletin/Repair Instructions
TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.
L-SB-0032-15
Service Bulletin/Repair Instructions
LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in "Optional" or "Mandatory" form. The update process will take approximately 1 minute for each application requiring an update. Follow the procedure below to perform an update when necessary.
L-TT-0172-15
Service Bulletin/Repair Instructions
TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
L-SB-0025-14
Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
L-SB-0020-15
Service Bulletin/Repair Instructions
LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
LSB002015
Service Bulletin/Repair Instructions
Battery Maintenance for In-Stock Vehicles.
L-SB-0015-15
Service Bulletin/Repair Instructions
LSB: Some 2010 - 2015 applicable Lexus vehicles equipped with a Remote Engine Starter (RES+) includes CarFinder, a feature which utilizes GPS technology to help locate a customer's vehicle on a map. If a customer has a Carfinder that is inoperative, follow the procedure in this bulletin to address the condition.
L-SB-0010-15
Service Bulletin/Repair Instructions
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
L-SB-0066-11 Rev
Service Bulletin/Repair Instructions
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
L-SB-0014-08 Rev
Service Bulletin/Repair Instructions
LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.
L-TT-0164-14 Rev
Service Bulletin/Repair Instructions
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
L-SB-0104-14
Service Bulletin/Repair Instructions
TSB: Some 2010 - 2015 model year RX 350 vehicles may exhibit an abnormal noise from the rear cabin area of the vehicle when moving forward and lightly braking. The noise is usually described as a thump noise at the end of a stop as the rear suspension returns to a rest position. A new Rear Disc Brake Anti-Squeal Shim Kit, Rear Disc Brake Pad Fitting Kit, and Rear Disc Brake Cylinder Mounting Brackets are available to address this condition.
L-SB-0025-14 Rev
Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
L-SB-0007-14 Rev
Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
L-SB-0009-14 Rev
Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
L-SB-0012-14 Rev
Service Bulletin/Repair Instructions
TSB: 2015 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver's side, and if applicable, passenger's side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
L-SB-0007-11 Rev
Service Bulletin/Repair Instructions
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
L-SB-0082-14
Service Bulletin/Repair Instructions
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
LSB008214
Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions
L-TT-0164-14
Service Bulletin/Repair Instructions
Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
L-SB-0167-09 Rev
Service Bulletin/Repair Instructions
TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system.
L-SB-0001-11 Rev
Service Bulletin/Repair Instructions
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.
L-SB-0073-14
Service Bulletin/Repair Instructions
TSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the Map Update SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote® update.
L-SB-0074-14
Service Bulletin/Repair Instructions
TSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system.
LSB007314
Service Bulletin/Repair Instructions
HDD Navigation Gracenote Database Update Process (EMV-N)
LSB007414
Service Bulletin/Repair Instructions
HDD navigation Map kUpdate Process (EMV-N)
9-18-14
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-TT-0142-13
Service Bulletin/Repair Instructions
Tech Tip: Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Lexus has extended the oil change intervals to 10,000 miles for vehicles that require this oil. With this change, the following should be noted: Only Lexus vehicles in which 0w20 oil is mandatory have been approved for the extended oil intervals. Vehicles in which 0w20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In the case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off road, on dirt roads, towing a trailer, making repeated short trips under 32°F, or extensive idling; the engine oil must be replaced at 5,000 mile intervals, regardless of oil specified.
L-TT-0129-13
Service Bulletin/Repair Instructions
Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
LTT012913
Service Bulletin/Repair Instructions
Window and Windshield kProduct Report Tips - Multiple Vehicles
L-TT-0160-14
Service Bulletin/Repair Instructions
Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
LTT016014
Service Bulletin/Repair Instructions
DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
LSB002514A
Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset
LSB002514B
Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset
LSB002514
Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset.
L-SB-0021-14
Service Bulletin/Repair Instructions
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
LSB002114
Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure.
L-TT-0158-14
Service Bulletin/Repair Instructions
Tech Tip: Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAFÉ (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce. GHG Logic technology works by automatically operating the HVAC system in REC mode when certain conditions are met, improving the A/C system cooling efficiency and reducing the vehicle's CO2 tailpipe emissions.
L-TT-0155-14
Service Bulletin/Repair Instructions
Some technicians are unaware of current 12V battery warranty policies affecting batteries, some of which have been updated on Warranty Policy 4.10.
L-SB-0004-14
Service Bulletin/Repair Instructions
The front license plate mounting bracket and 2 self-tapping screws for the 2015 model year RX 350 and RX 450h are stored in the glove compartment of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
L-SB-0005-14
Service Bulletin/Repair Instructions
Some 2015 model year RX 350 and RX 450h vehicles are equipped with a compass in the rear view mirror. In order for the compass to correctly indicate the direction that the vehicle is heading, it must be calibrated prior to vehicle delivery. Use the following procedure to perform initial calibration during Pre-Delivery Service (PDS).
L-SB-0007-14
Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
L-SB-0008-14
Service Bulletin/Repair Instructions
2015 model year RX 350 and RX 450h vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (except the spare tire) has a tire pressure warning valve/sensor that measures tire pressure data. The data is transmitted to the Tire Pressure Warning System antenna/receiver and then to the Tire Pressure Warning System ECU. During Pre-Delivery Service (PDS), the tire pressure warning valves/sensors must be activated for Japan-built vehicles by following the activation procedure in this bulletin. NAP-built vehicles do NOT require activation, but both Japan-built (VINs start with ?J?) and NAP-built (VINs start with ?2?) vehicles require the TPWS to be initialized by following the initialization procedure in this bulletin.
L-SB-0009-14
Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
L-SB-0010-14
Service Bulletin/Repair Instructions
To minimize battery discharge during transportation and storage, the Short Pin has been removed at the assembly plant and temporarily stored in the engine compartment Relay Block. Reinstall the Short Pin into its original location and clear all related Diagnostic Trouble Codes (DTCs) during Pre-Delivery Service (PDS).
L-SB-0012-14
Service Bulletin/Repair Instructions
2015 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
LSB000714
Service Bulletin/Repair Instructions
Long Term Vehicle Storage Guidelines.
LSB000914
Service Bulletin/Repair Instructions
Tire Positioning Before New Vehicle Delivery
LSB000914B
Service Bulletin/Repair Instructions
Tire Positioning Before New Vehicle Delivery.
LSB001214
Service Bulletin/Repair Instructions
Floor Mat Installation During PDS.
LSB000111
Service Bulletin/Repair Instructions
World Standard Automatic Transmission Fluid
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.