Vehicle report
2020 MAZDA CX-9
This model year
What the record shows
The 2020 Mazda Cx-9 is the 14th model year of a nameplate NHTSA records from 2007 to 2023.
NHTSA's best overall crash rating for this model year is 5 out of five stars.
The federal record holds 19 owner complaints, 1 safety recall and 319 service bulletins for it.
Counts are reports, not rates. A complaint is something an owner chose to file; it is unverified and unadjusted for how many of these cars were sold, so the useful comparison is against other model years of the same car. Recalls and investigations carry more weight because a manufacturer or regulator acted on them.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.