NTB13-107G
Service Bulletin/Repair Instructions
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NTB13-107G
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097L
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-049
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
NTB23-053
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
NTB13-107F
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-003C
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB20-016F
RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081J
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-126C
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB99-001F
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB01-002A
VOLUNTARY SERVICE CAMPAIGN 2000-01 SENTRA; ODOMETER REPLACEMENT Service Campaign ID # PM022 is no longer active. ï· Repair orders opened after this bulletin's published date are no longer eligible for reimbursement under Campaign ID # PM022. ï· Discard all previous versions of NTB01-002.
NTB99-001e
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09131B
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
NTB13028A
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
NTB00042D
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
NTB-08-055-A
NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYSTEMS. *PE UPDATED 2/21/14. *PE
NTB08055C
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
NTB92123D
Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
NTB00033E
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
NTB04094A
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
NTB98018G
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
NTB-13-038
NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS
NTB99001A
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
NTB-09-101
NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
NTB-09-129
NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW VALVE, DO NOT ADD ANY LUBE TO ITS O RING; FOR FRONTIER (D40 SERIES) ONLY, INSTALL THE PROTECTOR LISTED IN PARTS INFORMATION. *PE INCLUDES 2005-09 FRONTIER. UPDATED 12/8/10. *PE
NTB-09-030
NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MODEL YEARS LISTED. *PE
99022
FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT
05093
FRONT DOOR WINDOW GLASS (LH OR RH) IMPROPER OPERATION. *TT
05087
ALTERNATOR DRIVE BELT NOISE. *TT
99063C
ENGINE WILL NOT START. NISSAN VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM (NVIS/NATS) DESCRIPTION KEY REGISTRATION. *TT UPDATE. *TT
04133
AUTO-DIMMING ELECTROCHROMIC (EC) MIRROR DIAGNOSIS. *TT
04079
FRONT WINDOW GLASS RUN RUBBER DEFORMED. *TT
04055
ESSENTIAL TOOL - J-47010 TAMPER RESISTANT TORX PLUS 25IPR BIT. *TT
NTB99022C
FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT
02074A
TURN SIGNALS TURN TOO FAST. *TT
NTB02074
SUBJECT REGARDING TURN SIGNALS FLASHING TOO FAST. *JG
NTB02068
SUBJECT REGARDING WATER LEAK IN TRUNK AREA. *JG
NTB01091A
EXHIBITING A SEAT BELT WARNING LAMP INTERMITTENTLY COMING ON OR AIR BAG LAMP ON. *TT
NTB02015
EXHIBITING A MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0134 OR P0171 STORED. *TT
NTB00091B
REVISED POOR AIR CONDITIONER PERFORMANCE INFORMATION. *TT
NTB01091
CONCERNS WITH SEAT BELT WARNING LAMP COMES ON INTERMITTENTLY. *TT
NTB01066
SUBJECT PERTAINING TO A/T WILL NOT UPSHIFT WHEN USING ASCD.*JB
NTB01063
INFORMATION ON VALVE SHIM LIFTER SET.*JB
NTB01057
SUBJECT REGARDING REVISED MAINTENANCE PROCEDURES. *SLC
NTB01030
SUBJECT REGARDING MALFUNCTION INDICATOR LAMP. *JG
NTB01034
SUBJECT REGARDING EXHAUST MAINIFOLD HEAT SHIELD RATTLE. *YD
NTB99022B
SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT
NTB01014
SOME VEHICLES WITH THE SR20DE ENGINE MAY EXHIBIT A SULFUR OR ROTTEN EGG ODOR FROM THE EXHAUST, PARTICULARLY DURING IDLE OPERATION. *TT
NTB01002
SOME VEHICLES CONTAIN ODOMETERS THAT WERE RECENTLY REPLACED AND THE REPLACEMENT ODOMETER MAY BE RECORDING THE DISTANCE TRAVELED IN KILOMETERS INSTEAD OF MILES. NISSAN HAS INITIATED A VOLUNTARY SERVICE CAMPAIGN TO CHECK EACH VEHICLE, AND IF NECESSARY, REPLACE THE ODOMETER WITH ONE SHOWING THE CORRECT MILEAGE. *TT
NTB00091
ON SOME VEHICLES, THE A/C SYSTEM MAY EXHIBIT INCREASED DISCHARGE AIR TEMPERATURE FROM THE VENTS WHILE DRIVING AND / OR DECREASED DISCHARGE AIR FLOW FROM THE VENTS WHILE DRIVING. *TT
NTB99077B
INFORMATION REGARDING INTRODUCTION OF FACTORY-INSTALLED R-134A A/C SYSTEM REFRIGERANT DYE. *TT
NTB00080
SOME CUSTOMERS MAY COMMENT THAT THE VEHICLE LACKS POWER AND THAT THE TRANSMISSION REMAINS IN THIRD GEAR AT ALL TIMES DUE TO LOW BATTERY VOLTAGE. *TT
NTB99063B
A CONDITION MAY EXIST WHERE THE NISSAN VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM WILL NOT ALLOW THE ENGINE TO START WITHOUT THE USE OF A REGISTERED IGNITION KEY. *TT
NTB00069
EXPERIENCING INTERMITTENT HUM OR WHISTLE HEARD AT THE UPPER EDGE OF THE WINDSHIELD AT SPEEDS ABOVE 70 MILES PER HOUR. *TT
NTB00068
THIS BULLETIN PROVIDES STEPS FOR PROPER REMOVAL OF FRONT AND REAR DOOR PULL FINISHERS ON SOME VEHICLES. *TT
NTB00063
SOME VEHICLES MAY EXHIBIT A LOUD SQUEAK OR RATTLE NOISE IN THE FRONT SUSPENSION WHEN MAKING TURNS AT LOW SPEEDS (5 - 10 MPH). *TT
NTB00045A
SOME VEHICLES MAY EXHIBIT WATER IN THE FRONT CARPET / PAD EITHER ON THE DRIVER'S SIDE OR PASSENGER SIDE, THE A/C DRAIN HOUSE MAY BE DISCONNECTED. *TT
NTB00051
SERVICE INFORMATION REGARDING A/C COMPRESSOR CLUTCH ESSENTIAL TOOL. *TT
NTB00045
SOME VEHICLES MAY EXHIBIT WATER IN THE FRONT / CARPET, EITHER ON THE DRIVER'S SIDE OR PASSENGER SIDE, THE AIR CONDITIONER (A/C) DRAIN HOSE MAY BE DISCONNECTED. *TT
NTB99-036A
INFORMATION REGARDING KEYLESS REMOTE ENTRY PROGRAMMING. *TT
NTB00042
SUBJECT REGARDING MODIFICATIONS TO AND / OR TAMPERING WITH THE SUPPLEMENTAL SIDE AIR BAG SYSTEM. *TT
NTB00041
SOME VEHICLES MAY EXHIBIT A DIAGNOSTIC TROUBLE CODE P0505 AAC/V STORED, WITH NO CUSTOMER DRIVEABILITY INCIDENT, DUE TO INCORRECT ENGINE IDLE SPEED SETTING. *TT
NTB00038
SOME VEHICLES WITHIN CERTAIN VIN RANGES, EQUIPPED WITH QG18DE OR SR20DE ENGINES MAY EXHIBIT SLOW FUEL FILL AND / OR THE NOZZLE CLICKS OFF MULTIPLE TIMES WHEN GAS IS PUMED AT A FASTER RATE. *TT
NTB00029
SERVICE INFORMATION FOR REMOVING FINE SCRATCHES (SWIRL MARKS, BUFF / POLISH MARKS) AND PAINT POLISHING PROCEDURES. *TT
NTB99063A
THIS BULLETIN DESCRIBES AND INTRODUCES NEW FEATURES OF THE NISSAN VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM (NVIS / NATS). *TT
NTB99022A
CONCERNS WITH THE FRONT SEAT BELT LATCH PLATE STOPPER BUTTON MISSING. *TT
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.