Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NTB09-131C
Service Bulletin/Repair Instructions
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB19-033G
Service Bulletin/Repair Instructions
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
NTB19-042F
Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword “blinking” in the ESM.
NTB25-005
Service Bulletin/Repair Instructions
SERVICE INFORMATION If one of the APPLIED VEHICLES has DTC P2100 for “ETC MOT PWR-B1” or P2101 for “ETC FNCTN/CIRC-B1” stored in the Engine Control Module (ECM) with a customer complaint of loss of power, Perform the revised Electronic Service Manual (ESM) procedure noted on page 2 for "PERFORM DTC CONFIRMATION PROCEDURE." HINT: This revised procedure will be added to the ESM in a future update.
NTB19-071D
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
NTB24-045
Service Bulletin/Repair Instructions
ENGINE SUPPORT TOOLS APPLIED VEHICLES: 2020-2024 Sentra (B18) SERVICE INFORMATION A new Engine Support Bracket is now available to allow the CVT to be removed from the APPLIED VEHICLES without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the ESM, which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE in this bulletin for information on how to use these new tools.
NTB22-045B
Service Bulletin/Repair Instructions
RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING APPLIED VEHICLES: 2021-2024 Sentra (B18) APPLIED DATES: Built from January 2, 2021 to April 11, 2024 IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select “Full Screen”. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select “Full Screen”. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB21-037D
Service Bulletin/Repair Instructions
DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The customer experiences an issue with the NissanConnect® Service remote commands, AND Any of the following DTCs are displayed as CRNT in the Telematics Control Unit (TCU): B2E4B-06 B2E60-06 B2E61-06 HINT: These DTCs are caused by an issue with a cloud-server that is related to the TCU. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to NTB21-037@Nissan-Usa.com. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB22-027B
Service Bulletin/Repair Instructions
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the TCU. If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.
NTB23-078
Service Bulletin/Repair Instructions
REVISION 4 Please discard earlier versions of this bulletin. The announcement from July 2, 2024 has been revised to include the following: • The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning August 9, 2024 Parts on order in DBS will be fulfilled
NTB21-115B
Service Bulletin/Repair Instructions
FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 Altima (L34) 2022-2023 Frontier (D41) 2020-2022 Sentra (B18) APPLIED DATES: Altima: All Frontier: All Sentra: Built on or before March 10, 2022 APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB23-078B
Service Bulletin/Repair Instructions
REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 18, 2024 has been revised to include the following: • Parts for this campaign will continue to remain on restriction until further notice. • Continue to order parts via DBS and orders will be filled as quickly as parts are received. • The parts availability condition will be closely monitored.
NTB20-052C
Service Bulletin/Repair Instructions
REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-055A
Service Bulletin/Repair Instructions
A/T SHIFT LOCK AND REMOTE ENGINE START INOPERATIVE WITH NEW BCM SERVICE PART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-073C
Service Bulletin/Repair Instructions
INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-074B
Service Bulletin/Repair Instructions
BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-106B
Service Bulletin/Repair Instructions
DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-115A
Service Bulletin/Repair Instructions
FALSE ACTIVATION OF AEB OR FCW This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K
Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I
Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H
Service Bulletin/Repair Instructions
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-104A
Service Bulletin/Repair Instructions
DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042E
Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB24-022
Service Bulletin/Repair Instructions
CVT SUB-ASSEMBLY SERVICE PARTS ARE NOW AVAILABLE SERVICE INFORMATION The CVT Belt & Pulley (sub-assembly) Kit is now available to order. The sub-assembly kit part numbers and other parts needed, if a repair is indicated, are listed in PARTS INFORMATION. ï· This bulletin does not include diagnostic or service procedure information. ï· Refer to the ESM for necessary diagnostic information before performing a CVT repair.
NTB23-018G
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
NTB21-067B
Service Bulletin/Repair Instructions
HIGH FREQUENCY NOISE WITH AUDIO SYSTEM DISPLAY ON This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018F
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
NTB08-097L
Service Bulletin/Repair Instructions
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018E
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018D
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-037C
Service Bulletin/Repair Instructions
DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-051B
Service Bulletin/Repair Instructions
HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-049
Service Bulletin/Repair Instructions
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
NTB23-053
Service Bulletin/Repair Instructions
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
NTB13-107F
Service Bulletin/Repair Instructions
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-003C
Service Bulletin/Repair Instructions
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB23-018C
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB03-074Q
Service Bulletin/Repair Instructions
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-030
Service Bulletin/Repair Instructions
CVT SHIFT SELECTOR LEVER KNOB REMOVAL AND INSTALLATION SERVICE INFORMATION If the CVT Shift Selector Lever Knob needs to be removed or installed for any reason, refer to the SERVICE PROCEDURE in this bulletin, beginning on page 2.
NTB20-016F
Service Bulletin/Repair Instructions
RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB12-055J
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-013B
Service Bulletin/Repair Instructions
PREVENT FRONT AXLE THREAD DAMAGE DURING NUT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-067A
Service Bulletin/Repair Instructions
HIGH FREQUENCY NOISE WITH AUDIO SYSTEM DISPLAY ON This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-028B
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.
NTB23-018B
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-045A
Service Bulletin/Repair Instructions
RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-063D
Service Bulletin/Repair Instructions
COMBINATION METER MODULES OR ABS CONTROL UNITS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018A
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042D
Service Bulletin/Repair Instructions
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-071C
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-106A
Service Bulletin/Repair Instructions
DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and âbugâ fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
NTB09-081J
Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H
Service Bulletin/Repair Instructions
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K
Service Bulletin/Repair Instructions
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-126C
Service Bulletin/Repair Instructions
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-010C
Service Bulletin/Repair Instructions
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-051A
Service Bulletin/Repair Instructions
HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PMA12 2021-22 Se
Service Bulletin/Repair Instructions
Tire Chain Ownerâs Manual Addendum Voluntary Service Campaign *****Dealer Announcement***** Nissan is providing owners of approximately 183,498 2021-2022 Nissan Sentra vehicles with a supplemental Ownerâs Manual addendum. The 2021-2022 Sentra Ownerâs Manual is missing the caution note about tire size restriction when using tire chains. Customers will be asked to place the addendum, which includes the caution note, inside the Ownerâs Manual that came with their vehicle. *****What Dealers Should Do***** 1. If a dealer receives a supplemental Ownerâs Manual addendum for a vehicle they have retailed, currently have in their new vehicle or pre-owned inventory, or a Nissan Rental Car (NRC), the dealer should either forward the ownerâs manual addendum to the current owner or add the addendum to the Ownerâs Manual in the glove box of any affected vehicle they currently control. 2. Customers receiving this Ownerâs Manual addendum have been advised to place it inside the Ownerâs Manual that came with their vehicle. ***** Release Schedule ***** Owner Notification Nissan will begin mailing the Ownerâs Manual addendum to owners of all potentially affected vehicles beginning February 2023 via U.S. Mail. ***** Dealerâs Responsibility ***** It is the dealerâs responsibility to check Service Comm or DBS National Service History - Open Campaigns using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary service campaign, which for any reason, enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this voluntary service campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.
NTB20-085B
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-027A
Service Bulletin/Repair Instructions
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-037A
Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED IN CENTER CONSOLE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-014A
Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED IN CENTER CONSOLE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-037B
Service Bulletin/Repair Instructions
DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-104
Service Bulletin/Repair Instructions
DIAGNOSING DOOR LOCK OPERATION SERVICE INFORMATION If a customer describes a concern of a door not opening and/or unlocking properly, on any of the APPLIED VEHICLES, use the Questions for the Customer below to help reproduce the concern, and then follow the SERVICE PROCEDURE starting on page 2 to determine if the Door Lock should be replaced. ï· Do not replace a Door Lock unless instructed to by the SERVICE PROCEDURE. Questions for the Customer: ï· When did you first notice the issue? ï· Is it consistent or intermittent? ï· Under what conditions does it occur? ï· Does it seem more likely to happen to a specific passenger/person in your family? ï· Has there been any change to the issue since it first began?
NTB22-101
Service Bulletin/Repair Instructions
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. ï· If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. ï· If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.
NTB22-096
Service Bulletin/Repair Instructions
LOSS OF POWER, ENGINE NOISE, AND/OR BATTERY LIGHT ON IF YOU CONFIRM The customer describes one, or more, of the following: ï· Loss of power ï· Loud noise from the front of vehicle/engine area while running ï· The battery light is ON AND ï· It is confirmed that the noise is coming from the generator (alternator) ACTION Replace the Drive Belt Auto Tensioner, the Alternator, and the associated Drive Belt listed in the PARTS INFORMATION on the last page.
NTB20-029F
Service Bulletin/Repair Instructions
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB22-094
Service Bulletin/Repair Instructions
DTC P161D STORED IN BCM IF YOU CONFIRM DTC P161D (Immobilizer) is stored in the BCM,. ï· If a DTC other than P161D is present, diagnose and resolve first before applying this bulletin. AND The current ECU PART NUMBER in the BCM is either 284B3-3613R or 284B3-6580R. ACTION Reprogram the BCM with the SERVICE PROCEDURE in this bulletin.
NTB22-067A
Service Bulletin/Repair Instructions
MIL ON WITH DTC P0401 AND/OR P0404 STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-088
Service Bulletin/Repair Instructions
LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained fault. If overheated, the Lane Camera should be cooled to outside ambient temperature, any stored DTCs erased, and then allowed to resume operation. Refer to the ESM for any DTCs that will not erase. This condition may cause the following system functions to be suspended: ï· Vehicle-to-vehicle distance control mode (ICC - Intelligent Cruise Control) ï· Conventional (fixed speed) cruise control mode ï· Steering wheel assistance function ï· AEB (Automatic Emergency Braking) ï· LDW (Lane Departure Warning) ï· I-LI (Intelligent Lane Intervention) ï· Blind Spot Intervention ï· TSR (Traffic Sign Recognition) AND Can store one or more of the following DTCs as PAST or CURRENT: ï· C2501-4B (Front camera unit) ï· C1F05-4B (Front camera unit) ï· C1F6B-4B (Front camera unit) For customer information, see Talk Tip "Customer" statement on page 3.
NTB12-055I
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-013A
Service Bulletin/Repair Instructions
PREVENT FRONT AXLE THREAD DAMAGE DURING NUT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-028A
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REVISION 2 PM991
Service Bulletin/Repair Instructions
Audio Control Unit Reprogram Voluntary Service Campaign UPDATE August 25, 2022 Please discard earlier versions of this bulletin. The announcement from August 10, 2021 has been revised to include the following: ⢠NTB21-066 has been amended with the following changes: ï§ Battery replacement will no longer be covered under this activity. The battery inspection and replacement operation has been removed from this campaign. Op codes PM9914 and PM9913 no longer apply for this activity. ï§ USB drive information has been updated.
NTB21-066B
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2021 SENTRA; AUDIO CONTROL UNIT REPROGRAM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-037
Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED IN CENTER CONSOLE IF YOU CONFIRM The Intelligent Key fob is not detected when above or around the center console area. ACTION Use the SERVICE PROCEDURE in the bulletin to reconfigure the Hands Free Module (HFM).
NTB22-067
Service Bulletin/Repair Instructions
MIL ON WITH DTC P0401 AND/OR P0404 STORED IN THE ECM IF YOU CONFIRM The MIL is ON and DTC P0401 (EGR A FLOW INSUFFICIENT) and/or P0404 (EGR A CONTROL) is stored in the ECM. AND There are no drivability concerns. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.
NTB22-051
Service Bulletin/Repair Instructions
HORN INOPERATIVE IF YOU CONFIRM The horn on an APPLIED VEHICLE is inoperative. ACTION Inspect the horn pad for a pinched ground wire. If a pinched ground wire is found, replace the high and low horns.
NTB22-045
Service Bulletin/Repair Instructions
RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video clip, open the bulletin on ASIST and select âVideoâ at the bottom of the screen. To view the video full screen, right click the center of the video screen and select âFull Screenâ. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page.
NTB19-071B
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-085A
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-028
Service Bulletin/Repair Instructions
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION IMPORTANT: ï· For Sentra, if Service Comm shows that PM991 applies to the vehicle you are working on, perform PM991 and do not apply this bulletin. ï· Refer to NTB21-038 to verify if the customer concern is a Hardware or Software related issue. This bulletin does not apply to hardware issues. The software update in the following SERVICE PROCEDURE is to address the items below: ï· Stability improvements and "bug" fixes ï· High Frequency noise with audio system display ON Refer to steps 1 - 5 starting on page 3 to confirm that this bulletin applies.
NTB22-027
Service Bulletin/Repair Instructions
B2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and No additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEURE starting on page 2.
NTB22-026
Service Bulletin/Repair Instructions
SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire âFuel Level Sensor Unit, Fuel Filter and Fuel Pump Assemblyâ (fuel pump assembly). The fuel level sensor can be replaced separately. ï· P0460 (FUEL LEV SEN SLOSH) ï· P0461 (FUEL LEVEL SENSOR) ï· P0462 (FUEL LEVL SEN/CIRC) ï· P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
NTB21-063C
Service Bulletin/Repair Instructions
COMBINATION METER MODULES OR ABS CONTROL UNITS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
NTB20-029E
Service Bulletin/Repair Instructions
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB22-014
Service Bulletin/Repair Instructions
INTELLIGENT KEY NOT DETECTED IN CENTER CONSOLE IF YOU CONFIRM The Intelligent Key fob is not detected when above or around the center console area. ACTION Use the SERVICE PROCEDURE in the bulletin to reconfigure the Hands Free Module (HFM).
NTB13-097J
Service Bulletin/Repair Instructions
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-082E
Service Bulletin/Repair Instructions
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-115
Service Bulletin/Repair Instructions
FALSE ACTIVATION OF AEB OR FCW IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable.
NTB21-063A
Service Bulletin/Repair Instructions
COMBINATION METERS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.
NTB17-045C
Service Bulletin/Repair Instructions
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB99-001F
Service Bulletin/Repair Instructions
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-106
Service Bulletin/Repair Instructions
DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the âPASTâ column: ï· Erase the DTC. ï· DO NOT replace any parts. If DTC C1A17-49 or C2580-49 is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.
NTB21-053B
Service Bulletin/Repair Instructions
NO START DUE TO BATTERY DISCHARGE THROUGH AUDIO UNIT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-066A
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2021 SENTRA; AUDIO CONTROL UNIT REPROGRAM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-037A
Service Bulletin/Repair Instructions
DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-053A
Service Bulletin/Repair Instructions
2021 SENTRA; NO START DUE TO BATTERY DISCHARGE THROUGH AUDIO UNIT This bulletin has been superseded by: NTB21-066 VOLUNTARY SERVICE CAMPAIGN 2021 SENTRA; AUDIO CONTROL UNIT REPROGRAM Campaign ID: PM991 Please discard previous versions of this bulletin.
NTB21-070
Service Bulletin/Repair Instructions
LOCATION OF INTELLIGENT KEYS DURING PDI SERVICE INFORMATION The APPLIED VEHICLES built after August 1, 2021 will arrive at dealerships with the Intelligent Keys concealed under the rear seat. To locate the Intelligent Keys during PDI: ï· Open the driverâs side (LH) rear door, and then ï· Raise the corner of the rear seat.
NTB21-067
Service Bulletin/Repair Instructions
HIGH FREQUENCY NOISE WITH AUDIO SYSTEM DISPLAY ON IF YOU CONFIRM There is a high frequency (17 kHz) noise with the audio system display screen turned ON, NOTE: ï· The 17kHz range may not be audible to some people. ï· Noise can be heard with the audio system ON or OFF. AND The high frequency noise is not heard with the audio system display screen turned OFF, AND Service Comm does not show PM991 applies to the vehicle you are working on. HINT: If Service Comm shows PM991 does apply to the vehicle you are working on, perform PM991 and do not apply this bulletin. ACTION 1. Confirm the current Audio Control Unit software version is 321 or 420. 2. Update the Audio Control Unit software version to 423.
PM991 2021 Sentr
Service Bulletin/Repair Instructions
Audio Control Unit Reprogram Voluntary Service Campaign Dealer Announcement: Nissan has reclassified the previously announced quality action (PM984) for new vehicle inventory as a Voluntary Service Campaign to reprogram the Audio Control Unit on 17,171 specific 2021 Sentra vehicles identified in Service Comm and DBS National Service History. Due to a program logic concern, certain vehicles may have been manufactured with an Alliance In-Vehicle Infotainment (AIVI) system software that allows the AIVI system to continue drawing current after the vehicle is shut off. This event may occur when the operator turns off the ignition followed by some operation (i.e. brake pedal pressed, door locked, etc.). These types of sequences causes the AIVI system to âwake upâ and the system will not return to âsleepâ mode until another ignition on-off cycle occurs. If this event occurs, the customer may experience a discharged battery and if the vehicle is not restarted within 46 hours, the battery may completely discharge resulting in a no start condition. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History â Open Campaigns I.D. PM991. 2.Dealers are requested to remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. â¢New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§Refer to NPSB15-460 for additional information 3.Dealers should use NTB21-066 to correct any vehicles subject to this campaign.
NTB21-066
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2021 SENTRA; AUDIO CONTROL UNIT REPROGRAM INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2021 Sentra SV and SR vehicles, to reprogram the Audio Control Unit. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PM991 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealerâs inventory.
NTB21-042A
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2021 SENTRA; SIDE RADAR SENSOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB21-063
Service Bulletin/Repair Instructions
COMBINATION METERS CANNOT BE SWAPPED SERVICE INFORMATION Do not swap combination meter modules between vehicles for any reason in the APPLIED VEHICLES. Due to a new electrical architecture, the vehicle mileage is now stored in multiple control modules. When a mileage difference is detected between modules, the module with the lower value will be immediately overwritten, replacing it with the higher mileage. If a new combination meter module is installed, it will automatically be overwritten to the correct vehicle mileage.
NTB21-053
Service Bulletin/Repair Instructions
2021 SENTRA; NO START DUE TO BATTERY DISCHARGE THROUGH AUDIO UNIT IF YOU CONFIRM The customer states that the engine would not crank, or cranked slowly and would not start. ACTION 1. Test the vehicle's 12 volt battery using the Midtronics DSS-5000 and recharge, or replace, the battery if necessary. 2. Confirm the current audio head unit software is version 321. 3. If the version is 321, update the audio head unit software to version 420.
PM984 2021 Sentr
Service Bulletin/Repair Instructions
Audio Control Unit Reprogram Dealer Inventory *****Dealer Announcement***** Nissan is conducting a quality action to reprogram the Advanced In Vehicle Infotainment (AIVI) control unit with updated software on 6,519 specific model year 2021 Nissan Sentra vehicles. Due to a program logic concern, the audio system does not sleep after receiving a message to âGo to Sleepâ from the Body Control Module (BCM). As a result, the standby current becomes high causing the battery capacity to be gradually discharged, which may result in the customer unable to start the vehicle. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaigns I.D. PM984 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Dealer must use the attached procedure to update the software for any vehicles affected by this quality action. 4. The service department should submit the applicable warranty claim for the action performed to close the campaign on Service Comm and release the vehicle.
NTB12-055H
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB15-077D
Service Bulletin/Repair Instructions
SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-028D
Service Bulletin/Repair Instructions
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-118B
Service Bulletin/Repair Instructions
NISSAN; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PM981 2021 Sentr
Service Bulletin/Repair Instructions
Side Radar Sensor Voluntary Service Campaign Dealer Announcement: Nissan is conducting a Voluntary Service Campaign to replace both rear side radar sensors on 11,804 specific model year 2021 Sentra vehicles identified in Service Comm. Due to a supplier production error, incorrect boot software of the blind spot warning (BSW) sensor may cause a sensor malfunction and a warning message to display on the combination meter indicating the BSW feature is not functional. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History â Open Campaigns I.D. PM981. â¢New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§Refer to NPSB15-460 for additional information â¢Please continue to check newly arriving inventory for campaign applicability. 2.Dealers are requested to remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3.Dealers should use NTB21-042 to correct any vehicles subject to this campaign. 4.Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
NTB21-042
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN 2021 SENTRA; SIDE RADAR SENSOR INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2021 Sentra vehicles, to replace both right and left radar sensors located under the rear bumper fascia. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PM981 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealerâs inventory.
NTB21-037
Service Bulletin/Repair Instructions
2021 ROGUE AND SENTRA; DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU IF YOU CONFIRM The customer experiences an issue with the NissanConnect® Service remote commands, And Any of the following DTCs are present in the Telematics Control Unit (TCU): ï· B2E4B-06 ï· B2E60-06 ï· B2E61-06 NOTE: These DTCs are caused by an issue with a cloud-server that is related to the TCU. The DTC diagnosis was mistakenly added to the ESM and should be ignored. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to NTB21-037@Nissan-Usa.com.
NTB20-029D
Service Bulletin/Repair Instructions
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB21-027
Service Bulletin/Repair Instructions
MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicleâs 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.
NTB19-071A
Service Bulletin/Repair Instructions
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-013
Service Bulletin/Repair Instructions
PREVENT FRONT AXLE THREAD DAMAGE DURING NUT REMOVAL SERVICE INFORMATION If an Applied Vehicle needs to have a front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential tool (part number # J-52982, Figure 1) required to remove the nut staking, is called out as a âCape Chiselâ in the Electronic Service Manual (ESM), and must be used to prevent thread damage to the axle (see Figure 2 on page 2). ï· The Cape Chisel arrived at dealers in December of 2020. ï· Damaged threads, due to improper removal of the stake placed in the nut, will not be covered by warranty. For information on using the Cape Chisel, refer to the Electronic Service Manual (ESM): Section TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT > LH/RH.
NTB99-001e
Service Bulletin/Repair Instructions
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042b
Service Bulletin/Repair Instructions
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-084
Service Bulletin/Repair Instructions
INTELLIGENT KEY UNIT DTC P161D STORED IN THE ECM SERVICE INFORMATION DTC P161D (IMMOBILIZER) will not cause: ï· The MIL to turn ON. ï· The Remote Engine Start to become inoperative. ï· The âNo Key Detectedâ message to appear. ï· An impact to any of the vehicleâs functions or performance. If other DTCs are stored with P161D, perform the diagnosis and repair procedures, outlined in the ESM, for the other DTCs first. ï· After the other DTCs have been resolved and P161D does not clear, proceed with the diagnosis and repair, outlined in the ESM, for DTC P161D.
NTB20-085
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled. The TCU must be reset to re-enable the automatic collision notification function. This bulletin describes how to reset the TCU after an automatic collision notification has been performed.
NTB19-042a
Service Bulletin/Repair Instructions
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-052a
Service Bulletin/Repair Instructions
REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.