Vehicle report

2014 RAM 1500

Compare every RAM 1500 yearNHTSA and EPA records

Service bulletins

457 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

S1623000028 Rev. K

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.J

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S1623000028 REV.I

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2623000032

Service Bulletin/Repair Instructions

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

S1623000028 REV.H

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

S2621000003 REV.A

Service Bulletin/Repair Instructions

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

S1408000384 REV.J

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1408000384 REV.I

Service Bulletin/Repair Instructions

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100743

Service Bulletin/Repair Instructions

If Safety Recall Z46 has not been completed, order 68235275AB.

9100744

Service Bulletin/Repair Instructions

If Safety Recall Z46 has been completed, order 68632011AA.

31-001-25 REV. B

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25 REV. A

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

31-001-25

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

9100639

Service Bulletin/Repair Instructions

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

106241

Service Bulletin/Repair Instructions

LAMP - DOME

104974

Service Bulletin/Repair Instructions

LAMP - DOME

103774

Service Bulletin/Repair Instructions

LAMP - DOME

S2505000001

Service Bulletin/Repair Instructions

CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.

S1408000384 REV.H

Service Bulletin/Repair Instructions

S1408000384 REV.G

Service Bulletin/Repair Instructions

25-009-24

Service Bulletin/Repair Instructions

Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0441 - EVAP Purge System Performance. ● P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: ● Hard to fill fuel tank with fuel. ● Premature shut-off of the gas nozzle when refueling. ● Flow back of fuel while refueling.

101232

Service Bulletin/Repair Instructions

Plate - Planetary

31-001-24

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S1408000384

Service Bulletin/Repair Instructions

0902323

Service Bulletin/Repair Instructions

Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 °C (-20 °F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.

9100229

Service Bulletin/Repair Instructions

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100226

Service Bulletin/Repair Instructions

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

93023

Service Bulletin/Repair Instructions

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

93120

Service Bulletin/Repair Instructions

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

9100196

Service Bulletin/Repair Instructions

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

0700723

Service Bulletin/Repair Instructions

Water Quality When Mixed With Engine Coolant

1804823

Service Bulletin/Repair Instructions

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

S2025000001

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

9003357A

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

9003357a

Service Bulletin/Repair Instructions

9003357

Service Bulletin/Repair Instructions

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

3100123

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S1623000028 Rev.

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

31-002-22

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

S2218000022

Service Bulletin/Repair Instructions

Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.

S2214000003

Service Bulletin/Repair Instructions

Guidelines For The Use Of Alternative Diesel Fuels.

9004470

Service Bulletin/Repair Instructions

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

3100122

Service Bulletin/Repair Instructions

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

85049

Service Bulletin/Repair Instructions

COOLER - EGR

2101214

Service Bulletin/Repair Instructions

Transmission Shift Enhancements - Adaptation Drive Learn Procedure

S2209000004

Service Bulletin/Repair Instructions

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

V51

Service Bulletin/Repair Instructions

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

9004500

Service Bulletin/Repair Instructions

ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

S2209000003

Service Bulletin/Repair Instructions

Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.

S1709000010

Service Bulletin/Repair Instructions

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S1709000010 RevB

Service Bulletin/Repair Instructions

S1709000010RevB

Service Bulletin/Repair Instructions

S1623000028

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

S1309000030 Rev.

Service Bulletin/Repair Instructions

Engine Oil Filter Interchangeability

S1818000024

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S1818000024RevB

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S2109000010

Service Bulletin/Repair Instructions

3.0L Ecodiesel Engine Oil Information

14-007-21

Service Bulletin/Repair Instructions

3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X94 Warranty Extension This bulletin involves replacing the crankshaft tone wheel. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0335-00 - Crankshaft Position Sensor Circuit. P0336-00 - Crankshaft Position Sensor Performance. Customers may also comment on one or more of the following: The vehicle will not accelerate quickly over 80 kph (50 mph) (vehicle is in limp mode). Vehicle periodically stalls.This symptom/condition is caused from missing magnetic material on the crankshaft tone wheel

76964

Service Bulletin/Repair Instructions

Warranty Bulletin D-21-10 (X94) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 RAM 1500 Pickup (DS)

S1623000028RevE

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

S2109000004

Service Bulletin/Repair Instructions

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

9004386

Service Bulletin/Repair Instructions

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

S2123000028

Service Bulletin/Repair Instructions

Noise From Under Seat With Occupant Seated.

S1809000007

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1809000007 Rev.

Service Bulletin/Repair Instructions

Customer Complaint May Include Engine Oil Leak Or Consumption

S1818000024 Rev.

Service Bulletin/Repair Instructions

Diesel Fuel Injector Cleaning Procedure

S2008000113

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S2008000113 Rev.

Service Bulletin/Repair Instructions

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

S1821000001

Service Bulletin/Repair Instructions

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

9004009

Service Bulletin/Repair Instructions

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

S1723000007 Rev.

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1723000007RevF

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

S1623000028RevD

Service Bulletin/Repair Instructions

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

9004351

Service Bulletin/Repair Instructions

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

S2123000011

Service Bulletin/Repair Instructions

Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds

25-001-21

Service Bulletin/Repair Instructions

Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.

2500121

Service Bulletin/Repair Instructions

72498

Service Bulletin/Repair Instructions

SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population

S1709000010 Rev.

Service Bulletin/Repair Instructions

S2008000081 Rev.

Service Bulletin/Repair Instructions

Cruise Control Inoperative.

S1625000005

Service Bulletin/Repair Instructions

(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

S1625000005 Rev.

Service Bulletin/Repair Instructions

S2025000001 Rev.

Service Bulletin/Repair Instructions

(Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

31-002-20

Service Bulletin/Repair Instructions

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

3100220

Service Bulletin/Repair Instructions

S2008000144

Service Bulletin/Repair Instructions

External Fuel Pump Relay Kit Now Available

S1725000002 Rev.

Service Bulletin/Repair Instructions

(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION

9003159

Service Bulletin/Repair Instructions

Power Distribution Box If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

9004058

Service Bulletin/Repair Instructions

Power Distribution Center, Intelligent Power (TIPM) Certain levels of this part were changed to remove additional content not needed on light duty truck. Content removed was only used on heavy duty truck and not needed for light duty vehicles. Content that may not be present includes the following fuses: F15 (J Case A1-S) F16 (M Case) F32 (M Case) F33 (M Case) F34 (M Case) F39 (M Case) If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

9004299

Service Bulletin/Repair Instructions

Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

S2008000109

Service Bulletin/Repair Instructions

Flash Update Error When Flashing TCM Or PCM, Vehicles Equipped With An ITBM

9003704

Service Bulletin/Repair Instructions

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

DOR-E4E8S-08

Service Bulletin/Repair Instructions

These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer Brake Controller. This will cause the part to be replaced because because module installation cannot be completed due to this lack of electronic communication.

DOR-E8D6V-08

Service Bulletin/Repair Instructions

9003968

Service Bulletin/Repair Instructions

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

S2008000093

Service Bulletin/Repair Instructions

Blind Spot Or Park Assist Warnings, False Activation

S2025000005

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set

U07 Rev2

Service Bulletin/Repair Instructions

Customer Satisfaction Notification U07 AutoPark Functionality

S1723000007

Service Bulletin/Repair Instructions

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

23-015-20

Service Bulletin/Repair Instructions

Disinfectant Solution Recommended for COVID-19

S2008000063

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) on. Diagnostic Trouble Codes (DTCs) P2463 ? Diesel Particulate Filter Soot Accumulation, and P2453 ? Diesel Particulate Filter Differential Pressure Sensor Circuit Performance Set.

08-049-20

Service Bulletin/Repair Instructions

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

18-039-20

Service Bulletin/Repair Instructions

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

S2021000002

Service Bulletin/Repair Instructions

Valve Body Pressure Testing Plug Inspection

S2019000002

Service Bulletin/Repair Instructions

Hands On Steering Wheel Message In EVIC

9004081

Service Bulletin/Repair Instructions

APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique. This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.

VA7

Service Bulletin/Repair Instructions

Customer Satisfaction Notification VA7 3.0L Diesel Performance

S1508000480

Service Bulletin/Repair Instructions

Speed Control Operates Intermittently

09-005-20

Service Bulletin/Repair Instructions

3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

V08 Rev. 4

Service Bulletin/Repair Instructions

Revised Emissions Recall V08 3.0L Diesel Emissions

V11 Rev. 5

Service Bulletin/Repair Instructions

Revised Emissions Recall V11 3.0L Diesel Emissions

OD61336

Service Bulletin/Repair Instructions

Safety Recall VB1: 2014-2019 DS 3.0L EGR Cooler Customer Handling

OD61336A

Service Bulletin/Repair Instructions

VB1 2014-2019MY DS 3.0L Diesel EGR Cooler (OD61336 Linked Document - Coolant Level Check Tutorial)

OD61336B

Service Bulletin/Repair Instructions

Parts Escalation Process (OD61336 Linked Document - Parts Support Instructions)

9004022

Service Bulletin/Repair Instructions

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

08-111-19 REV. A

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

VB3

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

VB3 REV1

Service Bulletin/Repair Instructions

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

31-003-19

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-004-19

Service Bulletin/Repair Instructions

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

31-005-19

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-006-19

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

Service Bulletin/Repair Instructions

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100419

Service Bulletin/Repair Instructions

3100519

Service Bulletin/Repair Instructions

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

Service Bulletin/Repair Instructions

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

D-19-25

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

D1925

Service Bulletin/Repair Instructions

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

08-111-19

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

0811119

Service Bulletin/Repair Instructions

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)

9004154

Service Bulletin/Repair Instructions

BOX, Pickup (assembly) This service part has additional brackets used in manufacturing that will need to be removed by cutting them off prior to installation. This backet is on the front crossmember.

9004144

Service Bulletin/Repair Instructions

RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

09-003-19

Service Bulletin/Repair Instructions

GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.

08-089-19

Service Bulletin/Repair Instructions

Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

9003220

Service Bulletin/Repair Instructions

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

55488

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

55502

Service Bulletin/Repair Instructions

PadKit- Front Disc Brake

OD55608

Service Bulletin/Repair Instructions

V08/V11/V16 3.0L DIESEL EMISSIONS CAMPAIGNS FREQUENTLY ASKED QUESTIONS (replaced OD55489)

55189

Service Bulletin/Repair Instructions

Actuator-Multiaitr

55308

Service Bulletin/Repair Instructions

Bin- Storage

55429

Service Bulletin/Repair Instructions

Mat Kit- Floor Front

9003988

Service Bulletin/Repair Instructions

Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or stacey.davis@fcagroup.com if the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.

OD55564

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION NOTIFICATION U07- AUTOPARK FUNCTIONALITY RAM ECO DIESEL TRUCKS ONLY ? VINS REMOVED (Replaced OD55507)

Volume 5 Issue 5

Service Bulletin/Repair Instructions

Warranty Operations Newsletter ? Volume 5, Issue 5

OD55489

Service Bulletin/Repair Instructions

V08/V11/V16 3.0L DIESEL EMISSIONS CAMPAIGNS FREQUENTLY ASKED QUESTIONS

OD55507

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION NOTIFICATION U07 - AUTOPARK FUNCTIONALITY VIN LIST UPDATE

54935

Service Bulletin/Repair Instructions

Sensor-nitrous oxlde

55134

Service Bulletin/Repair Instructions

Latch- Front Door

55309

Service Bulletin/Repair Instructions

Power Transfer Unit

55310

Service Bulletin/Repair Instructions

Run-Front Door Glass

55312

Service Bulletin/Repair Instructions

Molding-Wheel Plane

OD55431

Service Bulletin/Repair Instructions

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

55311

Service Bulletin/Repair Instructions

Damper-Steering

55322

Service Bulletin/Repair Instructions

Head-Cylinder

55324

Service Bulletin/Repair Instructions

Head-Cylinder

55272

Service Bulletin/Repair Instructions

Tube- Fuel Filler

OD55341

Service Bulletin/Repair Instructions

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

55221

Service Bulletin/Repair Instructions

Engine Oil- OW20

OD55301

Service Bulletin/Repair Instructions

EMISSIONS RECALL V08 & V11 3.0L DIESEL EMISSIONS IMPORTANT STEP IN DEALER INSTRUCTIONS

55136

Service Bulletin/Repair Instructions

Tube- Fuel Filler

55096

Service Bulletin/Repair Instructions

Engine Oil- OW20

54966

Service Bulletin/Repair Instructions

Module-Parking Assist

54973

Service Bulletin/Repair Instructions

Outlet- Air conditioning & heater

54931

Service Bulletin/Repair Instructions

TAILPIPE - EXHAUST

54583

Service Bulletin/Repair Instructions

Transmission ? With Torque Converter

54698

Service Bulletin/Repair Instructions

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

54920

Service Bulletin/Repair Instructions

Panel Assembly-Door Trim

54637

Service Bulletin/Repair Instructions

FASCIA - REAR

54638

Service Bulletin/Repair Instructions

ASH RECEIVER - INSTRUMENT PANEL

U07 Revision 1

Service Bulletin/Repair Instructions

Customer Satisfaction Notification U07 AutoPark Functionality

Volume 5 Issue 4

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 5, Issue 4

BJA46597

Service Bulletin/Repair Instructions

Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

9003600

Service Bulletin/Repair Instructions

USB Charging port.

08-094-17

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon

9003355

Service Bulletin/Repair Instructions

3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.

08-028-17 REV. B

Service Bulletin/Repair Instructions

RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

0807117

Service Bulletin/Repair Instructions

This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.

0802817

Service Bulletin/Repair Instructions

This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.

2303117

Service Bulletin/Repair Instructions

Wheel Liner to Steel Bumper Slip Fit Design This bulletin involves informing technicians that the wheel liners tabs are to be tucked behind the flange of the bumper bracket. No fasteners are used to attach the liner and the bumper when vehicle is equipped with a steel front bumper.

09-004-17

Service Bulletin/Repair Instructions

9003109

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

D-17-12

Service Bulletin/Repair Instructions

Shop Certification Program Guidelines

31056

Service Bulletin/Repair Instructions

Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

31115

Service Bulletin/Repair Instructions

Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

31127

Service Bulletin/Repair Instructions

Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

9003059

Service Bulletin/Repair Instructions

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.

30731

Service Bulletin/Repair Instructions

04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

30948

Service Bulletin/Repair Instructions

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

D-17-11

Service Bulletin/Repair Instructions

Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)

30928

Service Bulletin/Repair Instructions

55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

08-028-17

Service Bulletin/Repair Instructions

RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

30865

Service Bulletin/Repair Instructions

04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

D-17-08

Service Bulletin/Repair Instructions

Essential Flash Management

9003694

Service Bulletin/Repair Instructions

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

30657

Service Bulletin/Repair Instructions

R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

9003216

Service Bulletin/Repair Instructions

Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

9003687

Service Bulletin/Repair Instructions

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

9003681

Service Bulletin/Repair Instructions

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

D-16-28 Rev. A

Service Bulletin/Repair Instructions

DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)

18-103-16 REV. B

Service Bulletin/Repair Instructions

Flash: Powertrain System Improvements/EnhancementsThis bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible (14&15 MY). P0116 - Engine Coolant Temperature Sensor Performance (14&15 MY). P0335 - Crankshaft Position Sensor Circuit (14&15 MY). U1424-00 - Implausible Engine Torque Signal Received (14&15 MY). P1239 - Engine Oil Temperature Too Low (15 MY Sales Code ERB). P0300 - Multiple Cylinder Misfire.P0456 - EVAP System Small Leak.P0607 - ECU Internal Performance.P2096 - Downstream Fuel Trim System 1 Lean.P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. P1004 - Short Runner Valve Control Performance. P2008 - Short Runner Valve (SRV) Control Circuit. P2016 - Intake Manifold Runner Position Sensor Circuit Low. P2017 - Intake Manifold Runner Position Sensor Circuit High. P26AB - Engine Coolant Bypass Valve Stuck.U0140 - Lost Communication With Body Control Module (attempting to clear this DTC will be unsuccessful) (with 4.7L or 3.6L).P0607 - ECU Internal Performance. (with 4.7L).The following improvements are included in this update:Throttle Position Sensor (TPS) calibration (14&15 MY).Corrects a false oil pressure lamp illumination at key on (14&15 MY with 5.7L).Shift quality of the first shift after a few hours of vehicle drivetrain cooling down.Automatic Shut Down (ASD) Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (Auto Shutdown).Charging system voltage regulator control improvements.System improvements to prevent MIL illumination with a DTC P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures grea

9003633

Service Bulletin/Repair Instructions

Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring before replacing the pump as it is available separate for service.

52029737

Service Bulletin/Repair Instructions

TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is being replaced due to P249C, P203E, or P24F3 on a 2014-2016 model year 3.0L Turbo Diesel (EXF) on DS or WK, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair

68158770

Service Bulletin/Repair Instructions

USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell (248) 941-8704 or Rick Gordon at Cell (248) 630-6281.~

0804416

Service Bulletin/Repair Instructions

Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves reprogramming the RFHM module with the latest available software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

05152029

Service Bulletin/Repair Instructions

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

68332810

Service Bulletin/Repair Instructions

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].

5LT86XDVA$

Service Bulletin/Repair Instructions

Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version).

5RY53BD1A

Service Bulletin/Repair Instructions

Foil Patch If you are replacing the headliner for a 2014 or 2015 Ram 1500, you must also order patch kit PN 68315885AA to replace the foil patch for recall R47.

5RY53BD1A$

Service Bulletin/Repair Instructions

Foil Patch If you are replacing the headliner for a 2014 or 2015 Ram 1500, you must also order patch kit PN 68315885AA to replace the foil patch for recall R47.

Parts

Service Bulletin/Repair Instructions

Center Console.

20614

Service Bulletin/Repair Instructions

P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

22842

Service Bulletin/Repair Instructions

05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

22843

Service Bulletin/Repair Instructions

Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

20610

Service Bulletin/Repair Instructions

P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

20624

Service Bulletin/Repair Instructions

68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

17598

Service Bulletin/Repair Instructions

68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

18-072-16 REV. A

Service Bulletin/Repair Instructions

FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. THE FOLLOWING POWERTRAIN SYSTEM IMPROVEMENTS/ENHANCEMENTS ARE INCLUDED IN THIS SOFTWARE RELEASE. THESE ENHANCEMENTS ARE LISTED BY VEHICLE APPLICATION. 10084060 20161108 18-093-16 20160730 Service Bulletin/Repair Instructions JEEP CHEROKEE 2014 ELECTRICAL SYSTEM:SOFTWARE FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM MEMORY: · **P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. · U1424 - IMPLAUSIBLE ENGINE TORQUE SIGNAL RECEIVED.** · P1239 - ENGINE OIL TEMPERATURE TOO LOW, SET IN COLD AMBIENT TEMPERATURES. · P0298 - ENGINE OIL TEMPERATURE TOO HIGH, SET IN COLD AMBIENT TEMPERATURES. · P0300 - MULTIPLE CYLINDER MISFIRE, MAY SET AT A 1-2 UPSHIFT ABOVE 6000 RPM. IN ADDITION, SOME CUSTOMERS MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING CONDITIONS: · POSSIBLE ROUGH IDLE WHEN ENGAGING DRIVE WHILE IN 4 LOW AFTER A COLD START. · CORRECTED A GENERIC SCAN TOOL DISPLAY ISSUE REGARDING MODE 6 DATA ACCURACY."

68093354A

Service Bulletin/Repair Instructions

Tailgate controller If the vehicle is in for tailgate issue on all RAMs 2014, 2015, 2016 MY, FCA is looking to gather information prior to repairing the vehicle. Please contact Jim Smith via Cell Phone (248) 765-8972 If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair.

68093354A$

Service Bulletin/Repair Instructions

52029737A$

Service Bulletin/Repair Instructions

TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is being replaced due to P249C or P203E on a 2014-2016 model year 3.0L Turbo Diesel (EXF) on DS or WK, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~

55112621A$

Service Bulletin/Repair Instructions

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Mihaela Colfescu via cell (248) 841-5736 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Mihaela would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Mihaela does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to mihaela.colfescu@fcagroup.com

68141352A$

Service Bulletin/Repair Instructions

3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.

18-072-16

Service Bulletin/Repair Instructions

Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application. DS vehicles equipped with a 3.6L engine (Sales Code ERB). · **U0140 - Lost Communication With Body Control Module (attempting to clear this DTC will be unsuccessful). · ASD Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (Auto Shutdown).** · Enhanced Automatic Oil Change Indicator (EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. · Corrected a generic scan tool display issue regarding Mode 6 data accuracy. DS vehicles equipped with a 5.7L engine (Sales Code EZH). · **U0140 - Lost Communication With Body Control Module (attempting to clear this · ASD Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (Auto Shutdown).** · System improvements to prevent Malfunction Indicator Lamp (MIL) illumination with a Diagnostic Trouble Code (DTC) P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures greater than -29°C (-20°F). · Enhanced Automatic Oil Change Indicator (EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. · Corrected a generic scan tool display issue regarding Mode 6 data accuracy. DJ, DD, and D2 vehicles equipped with a 5.7L engine (Sales Codes EZC or EZF). · U0140 - Lost Communication With Body Control Module (attempting to clear this · Transmission torque management enhancement when shifting from drive to reverse. · Software to correct Malfunction Indicator Lamp (MIL) illumination wi

17161

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17191

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17202

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16887

Service Bulletin/Repair Instructions

Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

17109

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17124

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17127

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17135

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

68056356A

Service Bulletin/Repair Instructions

Axle Assembly, Axle Carrier, Axle Ring and Pinion Engineering is currently investigating concerns with pinion seals on the 2014-15 MY Ram 1500 Pick-up with a rear axle manufactured within the October to November 2014 calendar year. Please contact Ridhan Riyal at cell (810) 513-3832 for further instruction. If he cannot be reached with 15 minutes proceed with your repair.~ The DS Limited Slip Differential operates as a torque sensing device because when torque is applied to the differential gear set the reaction forces of the bevel gears apply an axial force into the clutch system providing the torque bias. When the input torque is very low the reaction forces will decrease allowing the differential to ACT SIMILIAR TO A OPEN DIFFERENTIAL (zero preload). Please do not confuse this with prior model year Limited Slip Differentials. See the service manual for complete details.

68056356A$

Service Bulletin/Repair Instructions

68105583A$

Service Bulletin/Repair Instructions

PENTASTAR OIL FILTER ADAPTER BEFORE REPLACING THIS PART, PLEASE CALL ANY ONE OF THE FOLLOWING PEOPLE. ENGINEERING IS SEEKING INFORMATION REGARDING THIS PART.~ DYE MUST BE USED TO DETERMINE WHERE THE LEAK IS COMING FROM BEFORE REPLACING. ALSO PLEASE CHECK THE RECENTLY UPDATED SERVICE BULLETIN NUMBER 09-008-15. ~ FIRST: NICK MORAND CELL (248) 410-5078 - NICK.MORAND@FCAGROUP.COM SECOND: BOB JACKSON CELL (248) 944-0466 - BOB.JACKSON@FCAGROUP.COM THIRD: JOE LOVELL CELL (734 309-6467 - JOE.LOVELL@FCAGROUP.COM IF A RESPONSE IS NOT RECEIVED WITHIN 15 MINS, THEN PROCEED WITH THE NECESSARY REPAIR.

17006

Service Bulletin/Repair Instructions

68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

17007

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

05066241A$

Service Bulletin/Repair Instructions

Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

05091960A$

Service Bulletin/Repair Instructions

Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

68103198A$

Service Bulletin/Repair Instructions

A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

68184926A$

Service Bulletin/Repair Instructions

Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

5RR541XRA

Service Bulletin/Repair Instructions

Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

68105583A

Service Bulletin/Repair Instructions

Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~

68141352A

Service Bulletin/Repair Instructions

52029737A

Service Bulletin/Repair Instructions

TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor If the urea tank is being replaced due to P249C on a 2014-2016 model year 3.0L Turbo Diesel (EXF) DS truck, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~

68225378A$

Service Bulletin/Repair Instructions

3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~

16103

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

16388

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

68225378A

Service Bulletin/Repair Instructions

3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~

Z5091195A

Service Bulletin/Repair Instructions

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

Z5091195A$

Service Bulletin/Repair Instructions

16374

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

16387

Service Bulletin/Repair Instructions

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

R51

Service Bulletin/Repair Instructions

Customer Satisfaction Notification R51 Winter Front Cover The Charge Air Cooler (CAC) on about 8,000 of the above vehicles may develop internal icing in cold temperature regions. This condition may cause the Malfunction Indicator Light (MIL) to illuminate and cause the vehicle to experience a 35 mph limp in condition. A winter front cover must be installed when sustained day and night time temperatures drop below 30° F (-1° C).

08-054-16

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. · Duplicate song titles may be displayed in USB mode. · Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. · Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev

68277402A

Service Bulletin/Repair Instructions

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

R69

Service Bulletin/Repair Instructions

The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.

15640

Service Bulletin/Repair Instructions

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

08-028-16

Service Bulletin/Repair Instructions

RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.

18-023-16

Service Bulletin/Repair Instructions

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

55372070A$

Service Bulletin/Repair Instructions

Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light. If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.

68302824A$

Service Bulletin/Repair Instructions

Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced

68302828A$

Service Bulletin/Repair Instructions

Turn Signal, Outside Rearview Mirror The Turn Signal in the outside rearview mirror has been revised. Ensure it visually matches the Turn Signal on the opposite mirror. If not, both sides will need to be replaced.

68315574A$

Service Bulletin/Repair Instructions

Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit

18-017-16

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1801716

Service Bulletin/Repair Instructions

Powertrain Diagnostic And System Enhancements.

RL108213A$

Service Bulletin/Repair Instructions

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

1NN14DX9A$

Service Bulletin/Repair Instructions

FLOOR CONSOLE ASSEMBLY Please call Mike Wicker on cell (248) 821-9350 regarding Center Floor Console Armrest Lid not latching properly. If you don't receive a response within 20 minutes, then continue with normal repair procedure.~ Please follow this procedure to resolve Center Floor Console noise (e.g. ticking, buzz, squeak, rattle):~ 1) Remove tape/film from the Center Floor Console latching surfaces within the Armrest Lid {upper compartment} & bezel and Storage Bin {lower compartment} latch & bezel surfaces).~ 2) Apply interior cleaner onto cloth to remove the tape/film adhesive from the plastic latch & bezel and Storage Bin & Armrest Lid contact surfaces.~ Verify problem is resolved.

18-112-15

Service Bulletin/Repair Instructions

Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application. DS vehicles equipped with a 3.6L engine (sales code ERB). * Enhanced Automatic Oil Change Indicator (EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. * Corrected a generic scan tool display issue regarding Mode 6 data accuracy. DS vehicles equipped with a 5.7L engine (sales code EZH). * System improvements to prevent Malfunction Indicator Lamp (MIL) illumination with a Diagnostic Trouble Code (DTC) P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures greater than -20°F (-29°C). * Enhanced Automatic Oil Change Indicator (EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. * Corrected a generic scan tool display issue regarding Mode 6 data accuracy. DJ, DD, and D2 vehicles equipped with a 5.7L engine (sales code EZC or EZF). * U0140 - Lost Communication With Body Control Module (attempting to clear this DTC will be unsuccessful). * Transmission torque management enhancement when shifting from drive to reverse. * Software to correct Malfunction Indicator Lamp (MIL) illumination with Diagnostic Trouble Code (DTC) P0481 - Cooling Fan 2 Control Circuit/Open setting in the PCM memory. * Enhanced Automatic Oil Change Indicator (EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. * Corrected a generic scan tool display issue regarding Mode 6 data accuracy. * Improved tran

08-006-15 REV A

Service Bulletin/Repair Instructions

Flash: Incorrect Language Displayed In The Cluster And Odometer Line Disappears This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with updated software. ? Customer may report that the odometer line disappears sometimes and comes back with an ignition cycle or changing cluster screens. ? The customer may notice when trying to switch the language from English to Spanish/French, only the radio will display the correct language. The cluster will still display English.

18-021-15 REV F

Service Bulletin/Repair Instructions

Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience an intermittent engine shudder, bucking under hard acceleration, or vibration. In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P1296-00 - EGR Slow Response - Increasing Flow. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. ? P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P1289-00 - NOx Sensor 1/2 Zero Offset Too Low. ? P2463-00 - Diesel Particulate Filter - Soot Accumulation . ? U0422-00 - Implausible Data Received From Body Control Module. ? U3017-00 - Control Module Timer/Clock Performance. ? P26AB-00 - Engine Coolant Bypass Valve Stuck. ? P24AF-00 - Particulate Matter Sensor Circuit Performance. ? P2196-00 - O2 Sensor 1/1 Stuck Rich. ? P1E0C-00 - Empty Fuel Tank. ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - SCR Inducement - Forced Engine Shutdown. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel

08-111-15

Service Bulletin/Repair Instructions

RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio. A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted. Any of DTCs B1400-92-Front Left Audio Speaker Output - Performance Incorrect Operation and/or B1404-92- Front Right Audio Speaker Output - Performance Incorrect Operation and/or B1408-92-Rear Left Audio Speaker Output - Performance Incorrect Operation and/or B140C-92-Rear Right Audio Speaker Output - Performance Incorrect Operation, maybe active or stored. ? Radio display screen may turn off. ? Radio will stay on after the vehicle is turned off with remote. (Applies to vehicle with Mopar remote start add on package only). ? Radio will stay on for 20 minutes after ignition is turned off and the only way to turn off the radio is by pressing the power button on the radio. Software was updated to have the radio shut off based on the cluster accessory delay setting.

09-006-15 REV A

Service Bulletin/Repair Instructions

Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition. DISCUSSION: The root cause of the engine shudder has been found to be due to excess carbon build-up on the exhaust valve stems and will typically happen on vehicles driven mostly in light load conditions. As a result, new cylinder heads have been released that are equipped with newly designed valve stem seals. These newly designed seals are designed to help prevent excessive carbon from building up on the valve stems. Although it may be hard to reproduce, engine shudder resulting from these excess carbon deposits, will typically only happen under the following driving conditions: ? Steady speeds between 50 and 70 mph (80 and 113 kph). ? Engine speed between 1600 - 2000 RPM. ? Present during engine warm up to operating temperature after a cold soak. ? Only present for a few seconds at a time and often during a 6-7 upshift. ? Light load acceleration or while driving up a slight grade. ? Symptom will go away either by aggressively applying the accelerator pedal or going into a zero throttle deceleration.

08-110-15

Service Bulletin/Repair Instructions

LED Lamp Configuration Update This bulletin involves configuring the Body Control Module (BCM). The customer may describe LED Turn Signals do not properly display.

0811015

Service Bulletin/Repair Instructions

This bulletin involves configuring the Body Control Module (BCM).

08-108-15

Service Bulletin/Repair Instructions

Vehicle System Interface Module Unresponsive This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the latest available software. Customers may notice uplift components connected to the VSIM inoperative at times. This is caused by a condition where as the VSIM locks up and becomes unresponsive. No DTCs will be reported for loss of communication between the VSIM and Central Body Controller (CBC). This can be corrected by updating the VSIM with the latest available software. SYMPTOM ONLY FOR 2013 DD AND DP with Power Take Off Prep (Sales Code LBN) Customers may experience after 30 minutes of operation the PTO may shut off. The PTO will start working again after the ignition is cycled.

0810815

Service Bulletin/Repair Instructions

This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the

08-103-15

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho

13289

Service Bulletin/Repair Instructions

Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13284

Service Bulletin/Repair Instructions

Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13286

Service Bulletin/Repair Instructions

Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13225

Service Bulletin/Repair Instructions

Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

55112621A

Service Bulletin/Repair Instructions

Part Description: Bumper Step Pad Issue Description: Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com

13110

Service Bulletin/Repair Instructions

Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13111

Service Bulletin/Repair Instructions

Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13303

Service Bulletin/Repair Instructions

Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13317

Service Bulletin/Repair Instructions

Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com

23-037-15

Service Bulletin/Repair Instructions

Windshield Wiper Blade/Element Maintenance

13059

Service Bulletin/Repair Instructions

Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

13104

Service Bulletin/Repair Instructions

Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

18-021-15 REV-E

Service Bulletin/Repair Instructions

Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P26AB-00 - Engine Coolant Bypass Valve Stuck. ? P24AF-00 - Particulate Matter Sensor Circuit Performance. ? P2196-00 - O2 Sensor 1/1 Stuck Rich. ? P1E0C-00 - Empty Fuel Tank. ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - SCR Inducement - Forced Engine Shutdown. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P0133-00 - O2 Sensor 1/1 Slow Response. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). ? P0171-00 - Fuel System 1/1 Lean. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). ? P0045-00 - Turbocharger Boost Control Circuit/Open. ? P0087-00 - Fuel Rail Pressure Too Low. ? P009A-

18-021-15 REV. E

Service Bulletin/Repair Instructions

Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P26AB-00 - Engine Coolant Bypass Valve Stuck. ? P24AF-00 - Particulate Matter Sensor Circuit Performance. ? P2196-00 - O2 Sensor 1/1 Stuck Rich. ? P1E0C-00 - Empty Fuel Tank. ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - SCR Inducement - Forced Engine Shutdown. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P0133-00 - O2 Sensor 1/1 Slow Response. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). ? P0171-00 - Fuel System 1/1 Lean. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). ? P0045-00 - Turbocharger Boost Control Circuit/Open. ? P0087-00 - Fuel Rail Pressure Too Low. ? P009A-

SB18-021-15REV-E

Service Bulletin/Repair Instructions

RAM 1500 PICKUP: REPLACEMENT OF OXYGEN SENSOR AND CLEANING OR REPLACEMENT OF EXHAUST GAS TEMPERATURE SENSOR 1/2 IF NEEDED. THIS BULLETIN ALSO INVOLVES REPROGRAMMING POWER CONTROL MODULE *CN

12877

Service Bulletin/Repair Instructions

Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com

13003

Service Bulletin/Repair Instructions

Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com

18-021-15 REV-D

Service Bulletin/Repair Instructions

Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P26AB-00 - Engine Coolant Bypass Valve Stuck. ? P24AF-00 - Particulate Matter Sensor Circuit Performance. ? P2196-00 - O2 Sensor 1/1 Stuck Rich. ? P1E0C-00 - Empty Fuel Tank. ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P0133-00 - O2 Sensor 1/1 Slow Response. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). ? P0171-00 - Fuel System 1/1 Lean. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). ? P0045-00 - Turbocharger Boost Control Circuit/Open. ? P0087-00 - Fuel Rail Pressure Too Low. ? P009A-

18-064-15

Service Bulletin/Repair Instructions

P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory.

05-008-15

Service Bulletin/Repair Instructions

Vehicle Pulls Or Drifts While Applying The Brakes This bulletin involves cleaning the front brake rotor friction surfaces and replacing the front brake pads.

12446

Service Bulletin/Repair Instructions

Inspection and Return: 68261532AA: Evaporator - Air Conditioning

12457

Service Bulletin/Repair Instructions

Molding Sill-Rear

31-001-15

Service Bulletin/Repair Instructions

Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.

12442

Service Bulletin/Repair Instructions

Inspection and Return: Motor - Window Regulator,Frt. &Rear Door

12408

Service Bulletin/Repair Instructions

TAILLIGHT.

82214909A

Service Bulletin/Repair Instructions

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?

12398

Service Bulletin/Repair Instructions

STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification

82214739A

Service Bulletin/Repair Instructions

Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.

12395

Service Bulletin/Repair Instructions

Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification

68317270A

Service Bulletin/Repair Instructions

2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

12351

Service Bulletin/Repair Instructions

Inspection and Return:Brake Rotor-52121050AA

12357

Service Bulletin/Repair Instructions

Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification

68258392A

Service Bulletin/Repair Instructions

RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

68232369A

Service Bulletin/Repair Instructions

HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

12312

Service Bulletin/Repair Instructions

Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD

68224166A

Service Bulletin/Repair Instructions

HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

D-15-20

Service Bulletin/Repair Instructions

Fas Feedback Program - Recall R47 - Side Airbag Inflatable Curtain

12272

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 04779884AC

68222862A

Service Bulletin/Repair Instructions

Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

68211004A

Service Bulletin/Repair Instructions

Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

68210300A

Service Bulletin/Repair Instructions

Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

12253

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 68188899AA

68174064A

Service Bulletin/Repair Instructions

Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.

68140664A

Service Bulletin/Repair Instructions

Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

12213

Service Bulletin/Repair Instructions

Inspection and Return: Brake Rotor - PN 04779712AA

68090604A

Service Bulletin/Repair Instructions

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

68080819A

Service Bulletin/Repair Instructions

Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com

68079375A

Service Bulletin/Repair Instructions

Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

56046094A

Service Bulletin/Repair Instructions

Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.

56041380A

Service Bulletin/Repair Instructions

Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

09-008-15

Service Bulletin/Repair Instructions

3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.

05191925A

Service Bulletin/Repair Instructions

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

12137

Service Bulletin/Repair Instructions

Return: Molding Kit - Wheel Lip Opening

05154400A

Service Bulletin/Repair Instructions

Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

05149141A

Service Bulletin/Repair Instructions

Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com

08-072-15 REV-A

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo

SB-08-072-15REVA

Service Bulletin/Repair Instructions

CERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE. MODEL 2013-14. *PE

04861963A

Service Bulletin/Repair Instructions

Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

04610124A

Service Bulletin/Repair Instructions

Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

1UU47DX9A

Service Bulletin/Repair Instructions

Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part

6th Edition 2015

Service Bulletin/Repair Instructions

Warranty Operations Newsletter Volume 1, Issue 6

08-072-15

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec

08-016-15 REVA

Service Bulletin/Repair Instructions

Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to 2014-2015 WD, WK or KL Vehicles. A customer may experience a popping noise when listening to AM stations.

18-021-15C

Service Bulletin/Repair Instructions

3.0L Diagnostic and system enhancement.

1802115C

Service Bulletin/Repair Instructions

3.0L Diagnostic and system enhancement.

R04

Service Bulletin/Repair Instructions

Emissions Recall R04 Exhaust High Frequency Decoupler The exhaust High Frequency Decoupler (HFD) on about 2,400 of the above vehicles, located between the turbocharger and the diesel particulate filter/converter assembly, may fracture due to fatigue and cause an exhaust leak. The exhaust down pipe with the high frequency decoupler must be replaced. Models

18-021-15 REVA

Service Bulletin/Repair Instructions

Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P0133-00 - O2 Sensor 1/1 Slow Response. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). ? P0171-00 - Fuel System 1/1 Lean. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). ? P0045-00 - Turbocharger Boost Control Circuit/Open. ? P0087-00 - Fuel Rail Pressure Too Low. ? P009A-00 - Intake Air Temperature/Ambient Air Temperature Correlation. ? P0128-00 - Thermostat Rationality. ? P0234-00 - Turbocharger Overboost Condition. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P05F8-00 - Reductant Heater Control Module Performance. ? P050E-00 - Cold Start Engine Exhaust Temperature Too Low. ? P200A-00 - Intake M

07-004-15 REVA

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illuminated DTC P1D73 Active Grill Shutter (AGS) Performance This bulletin involves inspecting and securing the AGS actuator motor case housing. The customer may describe the MIL is illuminated. On further inspection the technician may find the following Diagnostic Trouble Code (DTC) P1D73 Active Grill Shutter (AGS) Performance.

07-002-15 REV. A

Service Bulletin/Repair Instructions

Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.

9002544

Service Bulletin/Repair Instructions

Part Description: Front Hub & Bearing Assembly Issue Description: Before replacing this part, please call Paul Kuehl on his cell at (248) 535-7013. If no answer, and no return call in 15 minutes, proceed with repair.

08-030-15

Service Bulletin/Repair Instructions

Auto Headlamp Enhancements This bulletin involves checking Tunnel Detection values and performing a vehicle reconfiguration if needed. The customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps may not turn off. The customer may also experience when driving on an over cast day the auto headlamps may cycle on and off frequently.

07-004-15

Service Bulletin/Repair Instructions

18-021-15

Service Bulletin/Repair Instructions

Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P20C2 - Reductant Heater 3 Control Circuit Performance. ? P204F - Reductant System Performance. ? P20E9 - Reductant Pressure Too High. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P0133-00 - O2 Sensor 1/1 Slow Response. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). ? P0171-00 - Fuel System 1/1 Lean. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). ? P0045-00 - Turbocharger Boost Control Circuit/Open. ? P0087-00 - Fuel Rail Pressure Too Low. ? P009A-00 - Intake Air Temperature/Ambient Air Temperature Correlation. ? P0128-00 - Thermostat Rationality. ? P0234-00 - Turbocharger Overboost Condition. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P05F8-00 - Reductant Heater Control Module Performance. ? P050E-00 - Cold Start Engine Exhaust Temperature Too Low. ? P200A-00 - Intake Manifold Runner Performance - (Bank 1). ? P200B-00 - Intake Manifold Runner Performance - (Bank 2). ? P202E-00 - Reductant Injection Valve Circuit Performance. ? P204F-00 - Reductant System Performance. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P20BA-00 - Reductant Heater 1 Control Circuit Performance. ? P20BE-00 -

18-015-15

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover. A small number of customers may experience a MIL illumination when ambient temperatures fall below 32°F (0 °C). Upon further inspection, a technician may find the ? P0299 - Turbocharger Underboost Condition ? U1424 - Implausible Engine Torque Signal Received In addition, a customer vehicle may come in with a no crank/no start. This may have occurred after the vehicle has been driven for an extended period of time in extremely low ambient and then allowed to sit overnight. Further diagnosis may indicate a possible inoperative starter. A possible cause of these concerns may be contributed to internal icing of the Charge Air Cooler (CAC) system and intake manifold. Icing will occur because warm, moist air from the turbo charger is being rapidly cooled and the moisture is then condensed into liquid by the CAC. The liquid is then distributed into the rest of the intake system, which is operating at ambient temperature, where it will then freeze. Vehicles that are driven for extended periods of time are susceptible to higher amounts of ice build up within the intake manifold. Once the vehicle is turned off and allowed to sit, the ice formation in the intake will begin to melt due to the elevated underhood temperatures. The moisture will then run down the intake runners and accumulate in the combustion chamber through an open intake valve causing the engine to hydro-lock. To help prevent icing in the CAC system when the vehicle is operated in low ambient temperatures, it is highly recommended that the vehicle have winter front cover installed. This raises the CAC outlet temperatures above freezing which will help reduce condensation build up.

1801515

Service Bulletin/Repair Instructions

08-016-15

Service Bulletin/Repair Instructions

Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.

0801615

Service Bulletin/Repair Instructions

Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.

21-004-15

Service Bulletin/Repair Instructions

Flash: 845RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine. LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) ? Software to correct a harsh bump feel during a 2-1 downshift. ? Software to enable the scan tool based transmission ?Quick Learn.? ? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) ? Software to correct a harsh bump feel during a 2-1 downshift. WK vehicles equipped with a 3.6L engine (Sales Code ERB) ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? Software to correct a harsh bump feel during a 2-1 downshift. DS vehicles equipped with 3.6L engine (Sales Code ERB) ? Software to correct a harsh bump feel during a 2-1 downshift. ? Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. ? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. ? Software improvements to powertrain braking in Tow/Haul mode. ? Software to improve downshift response from a medium to heavy pedal acceleration. ? Driveability improvements at higher altitudes. ? Software to improve acceleration during cruise control operation ? Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed inste

08-006-15

Service Bulletin/Repair Instructions

Flash: Incorrect Language Displayed In The Cluster This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with updated software. The customer may notice when trying to switch the language from English to Spanish/French, only the radio will display the correct language. The cluster will still display English.

9003195

Service Bulletin/Repair Instructions

Part Description: Skid Plate, Front Electric Power Steering Issue Description: Do not install this component on 2014 and 2015 Ram 1500 (DS/DX) vehicles built before 4/1/2014. These vehicles were built with a Front Lower Control Arm cross member that is not compatible with this skid plate. This cross member doesn't include the bolt attachment holes. Skid plates can be installed on vehicles built on or after 4/1/2014, if built with the a compatible Front Lower Control Arm cross member.

18-028-14 REV. D

Service Bulletin/Repair Instructions

Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. P2459-00 - Diesel Particulate Filter Regeneration Frequency P0133-00 - O2 Sensor 1/1 Slow Response P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2) P0171-00 - Fuel System 1/1 Lean P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1) P0045-00 - Turbocharger Boost Control Circuit/Open P0087-00 - Fuel Rail Pressure Too Low P009A-00 - Intake Air Temperature/Ambient Air Temperature Correlation P0128-00 - Thermostat Rationality P0234-00 - Turbocharger Overboost Condition P0420-00 - Catalyst Efficiency (Bank 1) P05F8-00 - Reductant Heater Control Module Performance P050E-00 - Cold Start Engine Exhaust Temperature Too Low P200A-00 - Intake Manifold Runner Performance - (Bank 1) P200B-00 - Intake Manifold Runner Performance - (Bank 2) P202E-00 - Reductant Injection Valve Circuit Performance P204F-00 - Reductant System Performance P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance P20BA-00 - Reductant Heater 1 Control Circuit Performance P20BE-00 - Reductant Pressure Line Heater Control Circuit Performance P20C2-00 - Reductant Heater 3 Control Circuit Performance P20E9-00 - Reductant Pressure Too High P225C-00 - NOX Sensor 1/1 Performance - Signal Stuck High

18-028-14REV.D

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1802814

Service Bulletin/Repair Instructions

1802814REVD

Service Bulletin/Repair Instructions

Flash: MIL Illumination - Diagnostic and System Improvements Bulletin involves reprogramming the Powertrain Control Module (PCM) with latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary, depending on Diagnostic Trouble Codes (DTC) that may have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC) other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which technician may find one or more of following DTCs have been set: P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. P2459-00 - Diesel Particulate Filter Regeneration Frequency. P0133-00 - O2 Sensor 1/1 Slow Response. P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). P0171-00 - Fuel System 1/1 Lean. P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). P0045-00 - Turbocharger Boost Control Circuit/Open. P0087-00 - Fuel Rail Pressure Too Low. P009A-00 - Intake Air Temperature/Ambient Air Temperature Correlation. P0128-00 - Thermostat Rationality. P0234-00 - Turbocharger Overboost Condition. P0420-00 - Catalyst Efficiency (Bank 1). P05F8-00 - Reductant Heater Control Module Performance. P050E-00 - Cold Start Engine Exhaust Temperature Too Low. P200A-00 - Intake Manifold Runner Performance - (Bank 1). P200B-00 - Intake Manifold Runner Performance - (Bank 2). P202E-00 - Reductant Injection Valve Circuit Performance. P204F-00 - Reductant System Performance. P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. P20BA-00 - Reductant Heater 1 Control Circuit Performance. P20BE-00 - Reductant Pressure Line Heater Control Circuit Performance. P20C2-00 - Reductant Heater 3 Control Circuit Performance. P20E9-00 - Reductant Pressure Too High. P225C-00 - NOX Sensor 1/1 Performance - Signal Stuck High.

18-025-14 REV. A

Service Bulletin/Repair Instructions

Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB). Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy.DS vehicles equipped with a 5.7L engine (sales code EZH). Charging system voltage regulator control improvements. System improvements to prevent Malfunction Indicator Lamp (MIL) illumination with a Diagnostic Trouble Code (DTC) P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures greater than -20°F (-29°C). Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy.DJ, DD, and D2 vehicles equipped with a 5.7L engine (sales code EZC) Transmission torque management enhancement when shifting from drive to reverse. Software to correct Malfunction Indicator Lamp (MIL) illumination with Diagnostic Trouble Code (DTC) P0481 - Cooling Fan 2 Control Circuit/Open setting in the PCM memory. Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy. Improved transmission Quick Learn routine performance

18-025-14REV.A

Service Bulletin/Repair Instructions

DODGE RAM 1500 PICKUP: POWERTRAIN CONTROL MODULE SOFTWARE HAS BEEN REPROGRAMMED. *LJ

1802514

Service Bulletin/Repair Instructions

Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB). Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy.DS vehicles equipped with a 5.7L engine (sales code EZH). Charging system voltage regulator control improvements. System improvements to prevent Malfunction Indicator Lamp (MIL) illumination with a Diagnostic Trouble Code (DTC) P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures greater than -20°F (-29°C). Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy.DJ, DD, and D2 vehicles equipped with a 5.7L engine (sales code EZC) Transmission torque management enhancement when shifting from drive to reverse.

1802514REVA

Service Bulletin/Repair Instructions

Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB). Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy.DS vehicles equipped with a 5.7L engine (sales code EZH). Charging system voltage regulator control improvements. System improvements to prevent Malfunction Indicator Lamp (MIL) illumination with a Diagnostic Trouble Code (DTC) P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures greater than -20°F (-29°C). Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy.DJ, DD, and D2 vehicles equipped with a 5.7L engine (sales code EZC) Transmission torque management enhancement when shifting from drive to reverse. Software to correct Malfunction Indicator Lamp (MIL) illumination with Diagnostic Trouble Code (DTC) P0481 - Cooling Fan 2 Control Circuit/Open setting in the PCM memory. Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy. Improved transmission Quick Learn routine performance

21-003-14 REV. A

Service Bulletin/Repair Instructions

Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift.DS vehicles equipped with 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. Software improvements to powertrain braking in Tow/Haul mode. Software to improve downshift response from a medium to heavy pedal acceleration. Driveability improvements at higher altitudes. Software to improve acceleration during cruise control operation Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed instead of U11E3 - TCM Lost communication with ESM On D-PT CAN.WD vehicles equipped with a 3.6L engine (Sales Code ERB)

21-003-14REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

2100314REVA

Service Bulletin/Repair Instructions

2100314a

Service Bulletin/Repair Instructions

18-045-14

Service Bulletin/Repair Instructions

P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory..

1804514

Service Bulletin/Repair Instructions

P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1

08-097-14

Service Bulletin/Repair Instructions

Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.

0809714

Service Bulletin/Repair Instructions

Mirror Tilt In Reverse Feature Is Not Functioning Correctly

CSN-P38

Service Bulletin/Repair Instructions

DODGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FUSE F08, OXIDES OF NITROGEN (NOX) SENSOR HAS LABEL WITH INCORRECT FUSE SIZE, AND ORIGINAL LABEL SPECIFIES CORRECT SIZE AS 20 AMPS, NOT 30 OR 40 AMP. MODEL 2014 RAM 2500, 3500, 4500, 5500. *PE

08-021-14 REV. C

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only). AM/FM steering wheel mode switch button not working (LATAM markets only). Navigation Lockout Disable while vehicle is in motion (EMEA markets only). Removed network status indicators for SRT/APPS. Voice Recognition (VR) says 'cancel' when starting (App) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick-up and transfer incoming call. Some Russian letters are caps when they should be lower-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving (EMEA markets only). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non-amp vehicle (KL). Intermittently Registration expired pop-up appears on display screen. Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). Incorrect time to destination

0802114

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio Enhancements

21-030-14 REV. A

Service Bulletin/Repair Instructions

845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer's concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.

2103014

Service Bulletin/Repair Instructions

Transmission Quick Learn Procedure

18-028-14 REV. C

Service Bulletin/Repair Instructions

Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on codes that have set. A small number of customers may experience an intermittent engine shudder or vibration which may not set a Diagnostic Trouble Code (DTC). In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination upon which the technician may find one or more of the following DTCs have been set: ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P0133-00 - O2 Sensor 1/1 Slow Response. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance - (1/2). ? P0171-00 - Fuel System 1/1 Lean. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance (1/1). ? P0045-00 - Turbocharger Boost Control Circuit/Open. ? P0087-00 - Fuel Rail Pressure Too Low. ? P009A-00 - Intake Air Temperature/Ambient Air Temperature Correlation. ? P0128-00 - Thermostat Rationality. ? P0234-00 - Turbocharger Overboost Condition. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P05F8-00 - Reductant Heater Control Module Performance. ? P050E-00 - Cold Start Engine Exhaust Temperature Too Low. ? P200A-00 - Intake Manifold Runner Performance - (Bank 1). ? P200B-00 - Intake Manifold Runner Performance - (Bank 2). ? P202E-00 - Reductant Injection Valve Circuit Performance. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P204F-00 - Reductant System Performance. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P20BA-00 - Reductant Heater 1 Control Circuit Performance. ? P20BE-00 - Reductant Pressure Line Heater Control Circuit Performance. ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P20E9-00 - Reductant Pressure Too High.

18-028-14REV.C

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1802814a

Service Bulletin/Repair Instructions

MIL Illumination - Diagnostic and System Improvements

08-088-14

Service Bulletin/Repair Instructions

Law Enforcement Theft Alarm Inoperative This bulletin involves reconfiguring the vehicle for proper theft alarm operation. The customer may notice that the theft alarm feature is inoperative.

0808814

Service Bulletin/Repair Instructions

Law Enforcement Theft Alarm Inoperative

18-054-14

Service Bulletin/Repair Instructions

Intermittent Extended Crank, Long Crank Time. This bulletin involves inspecting the Bank 1 Camshaft Position Sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 second extended crank condition when starting their vehicle. No DTCs will be present when this occurs.

1805414

Service Bulletin/Repair Instructions

Intermittent Extended Crank, Long Crank Time.

18-028-14 REV. B

Service Bulletin/Repair Instructions

18-028-14REV.B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1802814b

Service Bulletin/Repair Instructions

MIL Illumination - Diagnostic and System Improvements

21-012-14 REV. B

Service Bulletin/Repair Instructions

8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.

21-030-14

Service Bulletin/Repair Instructions

845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to remedy a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.

18-050-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-072-14

Service Bulletin/Repair Instructions

Intermittently The Vehicle Will Not Shift Out Of Park This bulletin involves replacing the electronic shifter, if required. The customer may experience not being able to shift out of park. This condition can be corrected by turning off the vehicle and allowing all of the modules to go to sleep. Once the modules have gone through a key cycle the DTC will go from active to stored and then the vehicle can be shifted out of park. On further inspection DTCs P0607-00-ECU INTERNAL PERFORMANCE and P0928-00-BTSI CONTROL may be found active or stored.

0807214

Service Bulletin/Repair Instructions

21-025-14

Service Bulletin/Repair Instructions

Vehicle Remains in First Gear Too Long After Engine Restarts With Stop/Start Feature This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the vehicle remains in first gear too long after the engine restarts with the Stop/Start feature.

2102514

Service Bulletin/Repair Instructions

08-081-14

Service Bulletin/Repair Instructions

MIL Illumination DTC U11E9 After Fascia Removal This bulletin involves confirming that the Active Grille Shutter (AGS) electrical harness connector is properly connected.

0808114

Service Bulletin/Repair Instructions

MIL Illumination DTC U11E9 After Fascia Removal This bulletin involves confirming that the Active Grille Shutter (AGS) electrical harness connector is properly connected.

23-023-14

Service Bulletin/Repair Instructions

Metallic Rattle Noise From The Roof Headliner Area This bulletin involves bonding the roof sheet metal to the roof bow using urethane adhesive. Loud metallic rattle noise coming from the roof headliner area while driving over rough road surfaces and/or upon door closing.

2302314

Service Bulletin/Repair Instructions

16-001-14

Service Bulletin/Repair Instructions

High Speed Vibration Coming From The Rear Of The Vehicle This bulletin involves replacing the rear propeller shaft. Customers may indicate that they feel a vibration coming from the rear of the vehicle at speeds between 80 kph (50 mph) and 120 kph (75 mph).

SB-16-001-14

Service Bulletin/Repair Instructions

DODGE: ON CERTAIN TRUCKS, WHEN AT SPEEDS BETWEEN 50 MPH (80 KPH) AND 75 MPH (120 KPH), FROM THE REAR OF TRUCK, VIBRATION CAN BE FELT. MODEL 2014 RAM 1500, RAM, WRANGLER. *PE

08-071-14

Service Bulletin/Repair Instructions

Flash: Park Assist Enhancement This Bulletin involves updating the Park Assist Module (PAM) software. A customer may notice at low speed operation (below 7mph/11kph) a cluster display indicating an object is detected by the front park assist system. This will be indicated by the fourth (farthest) arc on the vehicle graphic on the cluster. This will typically occur on gravel or sloped surfaces, like an approach ramp. The system calibration is overly sensitive which is causing ground detection as an object in the far zone. Also a condition may happen where the park assist chime will sound continuously. On further inspection one or more of the following DTCs may be found: B128E-25-PTS SENSOR 1 - Signal Shape / Waveform Failure. B128F-25-PTS SENSOR 2 - Signal Shape / Waveform Failure. B1290-25-PTS SENSOR 3 - Signal Shape / Waveform Failure. B1291-25-PTS SENSOR 4 - Signal Shape / Waveform Failure. B1292-25-PTS SENSOR 5 - Signal Shape / Waveform Failure. B1293-25-PTS SENSOR 6 - Signal Shape / Waveform Failure. B1295-25-PTS SENSOR 8 - Signal Shape / Waveform Failure. B1296-25-PTS SENSOR 9 - Signal Shape / Waveform Failure. B1297-25-PTS SENSOR 10 - Signal Shape / Waveform Failure. B1298-25-PTS SENSOR 11 - Signal Shape / Waveform Failure.

08-063-14

Service Bulletin/Repair Instructions

Incorrect Battery This Bulletin involves inspecting to see if the vehicle has the correct battery and replacement if required. The customer may experience a slow crank during very cold temperatures. On further inspection it may be found that the vehicle has the incorrect battery.

08-064-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

STAR News No. 85

Service Bulletin/Repair Instructions

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

08-021-14 REV. B

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when

08-036-14 REV. A

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain - due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank

08-062-14

Service Bulletin/Repair Instructions

Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.

18-034-14 REV. A

Service Bulletin/Repair Instructions

P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit

23-018-14

Service Bulletin/Repair Instructions

Armrest Storage Compartment Lid Difficult To Latch This bulletin involves replacing the front center seat armrest storage compartment lid bumpers. Front center seat armrest storage compartment lid is difficult to latch due to hard lid bumpers.

21-012-14 REV. A

Service Bulletin/Repair Instructions

Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.

21-012-14REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

P37070114

Service Bulletin/Repair Instructions

New safety recall advanced communication.

18-034-14

Service Bulletin/Repair Instructions

SB-18-034-14

Service Bulletin/Repair Instructions

ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014)MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE (DTC) IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. *PE

08-045-14 REV. A

Service Bulletin/Repair Instructions

Flash: Air Suspension Message Battery Voltage Low This Bulletin involves updating the Air Suspension Control Module (ASCM) software. false message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC) when unlocking or locking the doors. A battery drain may happen when using the key fob to stop the vehicle from lowering. The ASCM does not go to sleep and the CAN-C bus stays awake.

08-045-14REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

0804514

Service Bulletin/Repair Instructions

Flash: Air Suspension Message Battery Voltage Low

08-045-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

18-008-14

Service Bulletin/Repair Instructions

ILLUMINATION LIGHT INDICATOR ON. *LJ

18-028-14 REV. A

Service Bulletin/Repair Instructions

Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? ? P0045-00 - TURBOCHARGER BOOST CONTROL CIRCUIT/OPEN ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0128-00 - THERMOSTAT RATIONALITY ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P05F8-00 - REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20BE-00 - REDUCTANT PRESSURE LINE HEATER CONTROL CIRCUIT PERFORMANCE ? P20C2-00 - REDUCTANT HEATER 3 CONTROL CIRCUIT PERFORMANCE ? P20E9-00 - REDUCTANT PRESSURE TOO HIGH ? P20EE-00 - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P225C-00 - NOX SENSOR 1/1 PERFORMANCE - SIGNAL STUCK HIGH ? P225D-00 - NOX SENSOR 1/1 PERFORMANCE - SIGNAL STUCK LOW ? P2453-00 - DIESEL PARTICULATE FILTER DIFFERENTIAL PRESSURE SENSOR CIRCUIT PERFORMANCE ? P249C-00 - EXCESSIVE TIME TO ENTER CLOSED LOOP REDUCTANT INJECTION CONTROL ? P24C2-00 - EXHAUST GAS TEMPERATURE MEASUREMENT SYSTEM - MULTIPLE SENSOR CORRELATION BANK 1 ? P24F2-00 - EGR TEMPERATURE/CHARGE AIR COOLER TEMPERATURE CORRELATION ? P2564-00 - TURBOCHARGER POSITION SENSOR C

18-028-14REV.A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1802814-1

Service Bulletin/Repair Instructions

MIL Illumination - Diagnostic and System Improvements

CSN-P-15

Service Bulletin/Repair Instructions

DODGE: SEE DOCUMENT SEARCH BUTTON OWNER LETTER. A SLOW OR NO PASSIVE ENTRY RESPONSE, OR RESPONSE TO REMOTE KEYLESS ENTRY (RKF), IS DUE TO RADIO FREQUENCY HUB MODULE SOFTWARE PROGRAMMING AND NEEDS NEW SOFTWARE PROGRAM. *PE

21-016-14

Service Bulletin/Repair Instructions

Flash: Transmission Shift Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. The customer may indicate that they may have experienced any of the following: ? 4x4 Low Mode shift quality during a medium to heavy throttle ? MIL Illumination for DTC P215C - OUTPUT SHAFT SPEED WHEEL SPEED CORRELATION In addition, calibration changes have been made in the following areas to improve: ? Powertrain braking while in Tow/Haul mode ? Downshift response from a medium to heavy pedal ? Drivability at high altitude ? Acceleration performance during cruise control operation This calibration release also corrects a condition where DTC U11C3 may have been displayed when DTC U11E3 should have been displayed resulting in a possible misdiagnosis.

2101614

Service Bulletin/Repair Instructions

Transmission Shift Enhancements

9003081

Service Bulletin/Repair Instructions

Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.

08-008-14

Service Bulletin/Repair Instructions

RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.

08-008-14 REV. B

Service Bulletin/Repair Instructions

MDH04117

Service Bulletin/Repair Instructions

CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE RADIO FREQUENCY ON SOME HUB VEHICLES HAVE SOFTWARE PROBLEMS THAT CAUSE SLOW KEYLESS ENTRY RESPONSE. *LJ

18-028-14

Service Bulletin/Repair Instructions

Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? ? P0045-00 - TURBOCHARGER BOOST CONTROL CIRCUIT/OPEN ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0128-00 - THERMOSTAT RATIONALITY ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P05F8-00 - REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20BE-00 - REDUCTANT PRESSURE LINE HEATER CONTROL CIRCUIT PERFORMANCE ? P20C2-00 - REDUCTANT HEATER 3 CONTROL CIRCUIT PERFORMANCE ? P20E9-00 - REDUCTANT PRESSURE TOO HIGH ? P20EE-00 - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P225C-00 - NOX SENSOR 1/1 PERFORMANCE - SIGNAL STUCK HIGH ? P225D-00 - NOX SENSOR 1/1 PERFORMANCE - SIGNAL STUCK LOW ? P2453-00 - DIESEL PARTICULATE FILTER DIFFERENTIAL PRESSURE SENSOR CIRCUIT PERFORMANCE ? P249C-00 - EXCESSIVE TIME TO ENTER CLOSED LOOP REDUCTANT INJECTION CONTROL ? P24C2-00 - EXHAUST GAS TEMPERATURE MEASUREMENT SYSTEM - MULTIPLE SENSOR CORRELATION BANK 1 ? P24F2-00 - EGR TEMPERATURE/CHARGE AIR COOLER TEMPERATURE CORRELATION ? P2564-00 - TURBOCHARGER POSITION SENSOR C

21-012-14

Service Bulletin/Repair Instructions

25-001-14

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Injector Inspection This bulletin involves pressurizing the Diesel Exhaust Fluid (DEF) injector line to check for a leak during New Vehicle Preparation. The DEF system may not become functional until the vehicle has been driven for 20 miles at one time. This Bulletin will give the steps necessary to ensure DEF system is not leaking. A very small number of vehicles may experience a DEF fluid leak under the vehicle. Upon further investigation the Technician may find that the DEF injector is broke.

2500114

Service Bulletin/Repair Instructions

Diesel Exhaust Fluid (DEF) Injector Inspection

21-011-14

Service Bulletin/Repair Instructions

Flash: Improved Medium to Heavy Throttle Downshift Response This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the vehicle does not downshift quick enough under medium to heavy throttle.

2101114

Service Bulletin/Repair Instructions

Improved Medium to Heavy Throttle Downshift Response

P13040214

Service Bulletin/Repair Instructions

New Safety Recall Advanced Communication ? P13040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2014 model year (DS) RAM Truck (1500 series). The transmission case may have an improperly machined park rod guide plate mounting surface. This could cause a loss of park rod guide plate fastener clamp load and eventually the park rod guide plate fasteners may loosen. A loose park rod guide plate and fasteners may not allow the park pawl to fully engage. This condition could cause unintended vehicle movement and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the transmission case. Transmissions found with an improperly machined park rod guide plate mounting surface must be replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

18-025-14

Service Bulletin/Repair Instructions

Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: ? Enhanced Automatic Oil Change Indicator(EAOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the EAOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message. ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy. ? Improved transmission Quick Learn routine performance (Applies only to DJ vehicles)

08-036-14

Service Bulletin/Repair Instructions

RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San

08-035-14

Service Bulletin/Repair Instructions

Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit This bulletin involves placing the missing wire harnesses in the glove box for later installation. Tailgate keyless entry with back-up camera wiring kit missing from glove box.

24-001-14

Service Bulletin/Repair Instructions

Flash: Front Defrost Button Does Not Respond At Times This bulletin involves selectively erasing and reprogramming the HVAC control module with new software. Customers may experience a situation where the touch screen climate controls may ignore the first press of the front defrost button if it is the first climate button pressed after ignition ON. The second press of the front defrost button works correctly. If another climate button is pressed prior to the front defrost button, then the control will respond as desired.

08-021-14 REV. A

Service Bulletin/Repair Instructions

RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ?

08-025-14

Service Bulletin/Repair Instructions

Flash: Inaccurate Outside Temperature Display This bulletin involves updating the Drivers and Passengers Door Module (DDM and PDM) if required. The customer may notice that the temperature display will be cooler than the actual outside temperature, up to 20F degree lower. This condition is more noticeable the colder the temperature gets.

08-020-14

Service Bulletin/Repair Instructions

Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.

08-002-14

Service Bulletin/Repair Instructions

Flash: Can Not Disable Comfort Auto On Feature This Bulletin involves updating the Heated Seat Module (HSM) software. A customer may experience not being able to turn off the ?Comfort Auto On? feature in the customer settings.

08-001-14

Service Bulletin/Repair Instructions

Flash: Activate The Disable Feature For Hill Start Assist And PTO Enhancement This bulletin involves updating the Anit-Lock Brake System (ABS) module software. No DTC will be found.

08-049-13REV.F

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-089-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-088-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-002-13REV.C

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-049-13REV.E

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-049-13REV.D

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-075-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-074-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SB-08-068-13

Service Bulletin/Repair Instructions

DODGE: WHEN USING RIGHT FRONT SEAT BELT, THE AUDIBLE REMINDER FAILS TO PROPERLY FUNCTION. MODEL 2013-2014 RAM 1500. *PE

08-026-13REV.B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

9002519

Service Bulletin/Repair Instructions

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.