Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-308-23R
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-156-25R
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
15-304-22R
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Techtips newsletter locator index.
15-333-25R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
02-193-24R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
SubaruNet Annoucement (E
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
This announcement provides information on the remanufactured CVT transmission program.
07-240-26R
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
18-226-25R
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
15-333-25
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips (Article
Subaru service article locator.
15-130-08R
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-235-25
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Subaru Service Technical Support Newsletter special edition.
SubaruNet Annoucement
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
14-31-25
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
WQQ-52R
Due to incomplete repair instructions previously provided in the WQK-47 recall bulletin, the WQQ-52 recall will involve applying additional anti-corrosion material to the four-way (2-2 way) joint connector area of the brake line system on Forester, Impreza, WRX, and STI vehicles previously repaired under the WQK-47 (14V-311) brake line corrosion recall prior to the December 23, 2014 WQK-47 recall bulletin revision. The revisions to the bulletin are for part number changes.
16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
Subarunet Announcement
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
RC5 Head Unit OTA
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
02-193-24
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
07-59-07R
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-298-22R
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
02-191-22R
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
03-94-24
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
06-90-24
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
16-112-18R
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
17-19-24
Due to limited part supply, the availability of the passenger front seat cushion may not satisfy demand. To reduce extended downtime for the customer, this bulletin announces the diagnostic and repair procedures to be used when DTC B1760 (Occupant Detection Sensor Mat). The use of WUM-98 sensor harness kit should be used in place of the cushion assembly.
07-207-22R
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
02-131-12R
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
16-131-20R
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
5-88-21R
This bulletin announces a design change made to the front stabilizer bushings.
SubaruNet Announ
Battery Class Action Settlement Resources. (2)
18-229-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
05-88-21
This bulletin announces a design change made to the front stabilizer bushings.
12-288-20R
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.
12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
18-219-22
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.
18-221-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
16-102-16R
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
Subarunet Announ
(Subaru Retailers) As part of Subaruâs dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.
02-188-21
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.
05-79-20R
This bulletin announces a change made to the wheel lug nuts.
18-216-21
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-208-17R
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed equipped with F10 7â Navigation and 7â Display Audio head units.
04-27-21R
As part of Subaruâs dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.
Subaru Owner Let
As part of Subaru of Americaâs dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicleâs Electronic Power Steering Gear Box Assembly.
15-177-14R
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation âGen 2â and âGen 2.1â F10 Navigation and Display Audio systems.
07-195-21
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
02-187-21
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
18-207-21
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
02-157-14R
As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
05-63-18R
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.
05-76-20R
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
11-199-20R
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
06-59-17R
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address customer concerns of a squeaking or squealing sound on the models listed above.
07-112-16R
This bulletin provides a procedure for diagnosis and repair of DTC P0300 which may result from fluctuation of the alternator's current output outside of the specified limits.
10-87-17
This bulletin provides a service procedure to address customer concerns of a rattling-type sound coming from the defroster vent grille area of the instrument panel (IP) near the base of the windshield.
12-223-17
This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof spoiler.
14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
16-107-17R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
12-308-21
This bulletin announces a design change made to the front seat hinge bolts.
18-204-21
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
03-82-18R
This bulletin announces a design change to the clutch release bearing.
05-79-20
This Service Information Bulletin announces a change made to the wheel lug nuts.
05-70-19R
This bulletin announces a design change made to the rear wheel / brake backing plates.
16-131-20
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
10-19-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
12-289-20R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years.
05-76-20
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
06-79-20
This bulletin announces availability of new master cylinder application shaft seals.
12-289-20
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years. This will apply to Forester models with or without the power rear gate (PRG).
WUT-05R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the rear coil springs on certain 2014-2016 model year Forester vehicles.
12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.
01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices)
WUK-96R
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Forester 2.0L Turbo and 2016-2018 WRX models which may experience a loosening of the front exhaust pipe nuts.
14-24-20
This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.
17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-75-13R
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models.
18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
WUM-98R
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
03-83-20R
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
15-186-15R
This bulletin announces reprogramming file availability and a corresponding installation procedure which will allow Bluetooth pairing to be completed successfully when using voice commands on the Clarion audio units listed.
15-199-16R
This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
11-199-20
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new logic will address isolated concerns of a hard start condition occurring in cold weather (+10 degrees Fahrenheit or lower) and / or high-altitude areas. When this scenario occurs, the A/F learning control values move toward lean.
Subarunet Annou
Owner notification WUT-05 Forester rear coil springs customer satisfaction service program.
07-152-19R
This bulletin announces availability of new power window switch assemblies.
05-73-20
This Service Information Bulletin announces part number change information for the rear suspension coil springs used on the models listed.
WUT-05
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the rear coil springs on certain 2014-2016 model year Forester vehicles.
Subaru Retailers
In the interest of customer satisfaction, Subaru of America, Inc. (subaru) is initiating a service program to replace the rear coil springs on certain 2014-2016 model year Forester vehicles.
10-96-19
This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.
WUM-98
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
WUK-96
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Forester 2.0L Turbo and 2016-2018 WRX models which may experience a loosening of the front exhaust pipe nuts. On certain affected vehicles, the six (6) front exhaust pipe (EPF) nuts at the cylinder heads may not have been tightened sufficiently due to variations in production. As a result, these nuts may become loose during use and cause exhaust leakage. A leak occurring at the front exhaust pipe may result in deterioration of emission performance. As a result, affected vehicle may fail to meet emission levels certified by the EPA and/or California ARB.
WUE-90R
Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
Subarunet Anounc
To assist with customer inquiries regarding the ODS recall, please use the attached list of answers to questions you can expect in the coming days.
05-70-19
This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.
12-272-19R
This bulletin announces a design change made to the front door glass run channels. Water can enter the run channels and cause a stick-slip (judder) condition to occur as the door glass opens and closes. The judder is transferred through the window regulator mechanism in the form of mechanical resistance to the electric window motor. On models equipped with the Auto-up and Auto-down feature, if the level of this resistance increases enough, the auto-reversing (anti-entrapment) feature can activate and cause an inability to close the window.
15-172-14R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
06-51-15R
This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce customer concerns of excessive brake squeal. This new kit eliminates the âslottedâ shim which previously was installed between the rubber-coated outer shim and the brake pad.
05-69-19
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
06-68-19R
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
WUE-90 tool
SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to allow retailers to place orders for single tools.
02-163-16R
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
02-182-19
This Service Information bulletin announces a design change made to the TGV assemblies used on the Forester Turbo models and WRXs listed above. Condensation resulting from EGR system operation may enter the area between the TGV shaft and bearing. Over time, corrosion can develop and impede movement of the TGV shaft and cause any of the DTCs P2004, 2005, 2006 and /or P2007 to set. The material of the TGV shaft has been changed to stainless steel to optimize corrosion resistance.
07-154-19
This Service Information bulletin provides a revised Step to follow when diagnosing a DTC B2513- LATCH CONDITION FAILURE. The number of wiring checks found in Step 9 has been reduced from six to three as shown in the illustration below. The Service Manual will be updated with these revisions in the near future.
07-152-19
This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
02-170-17R
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
15-239-19
This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors either pulling out of the trim panel and or gapping visibly at the base of the anchor between the black plastic spacer and trim panel.
16-120-19
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
WUE-90
Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
02-178-18R
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
11-169-16R
This bulletin announces the availability of reprogramming files to optimize the ECM. These new files will address customer concerns of: ? Spark knock (ping) during high intake air temperature operation ? Surge on acceleration due to phantom knock detection ? Check Engine light illumination resulting from DTC P113A and / or P0137 being stored in the ECM memory.
02-134-12R
The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine. The new springs have different color paint marks to help identify their application.
16-119-19
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
04-23-18R
This bulletin provides helpful tips to simplify the diagnosis of sound concerns originating in the electronic power steering (EPS) gearbox (steering rack) assembly. If a vehicle presents with a ?rattling?, ?knocking? or possibly a ?clanging? type sound coming from the steering rack and / or a vibration felt through the steering wheel, use the flow chart below to help make diagnosis of the concern easier.
11-187-18
This bulletin announces reprogramming file availability to optimize the ECM and address isolated customer concerns of hesitation on acceleration. The new logic provides enhanced ignition timing control during Exhaust Gas Recirculation (EGR) operation.
07-133-18
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
04-24-18
This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above. These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur and a DTC C2532 may be stored.
03-82-18
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
12-251-18
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
04-23-18
This Service Information bulletin provides helpful tips to simplify the diagnosis of sound concerns originating in the electronic power steering (EPS) gearbox (steering rack) assembly. If a vehicle presents with a ?rattling?, ?knocking? or possibly a ?clanging? type sound coming from the steering rack and / or a vibration felt through the steering wheel, use the flow chart below to help make diagnosis of the concern easier.
10-86-17R
A design change was made to the blower motor assembly to address the following customer concerns: ? Blower fan is either inoperative or only operates on high speed. ? Excessive rotational-type sound heard when the fan is operating.
07-128-18R
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
18-195-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information.
12-204-16R
This bulletin provides potential source locations and procedures to help isolate areas of the vehicle which may be generating popping, clicking or creaking sounds when the body is in a ?twisting? condition. This can occur while driving on rough, irregular or uneven road surfaces or even during lowspeed maneuvers such as pulling into or backing out of a driveway. Production information and field reports received indicate where multiple layers of the vehicle?s body structure are spot-welded together, primarily in the ?D?-pillar and rear gate opening areas, a ?stick-slip? condition can occur between the layers and cause these types of sounds to occur. Service information has been released previously describing similar conditions which involved accessing and then punching or separating the layers of metal and applying a lubricant to prevent recurrence. Those same techniques may also provide good results on these vehicles too but, in some cases, a Body Shop repair may be required.
07-108-16R
This Service Information Bulletin provides a revised troubleshooting procedure and tips to follow when diagnosing a DTC B1650- ?Occupant Classification System Malfunction?. This DTC may also be accompanied by B1760, B1761, B1771 or B1795 as found in the Occupant Detection control module. The new procedure is designed to help avoid unnecessary part (seat cushion assembly) replacements.
02-177-18
In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
07-138-18
This Service Information bulletin announces the standardization of the IG2 and ACC relays used on the models listed. Both of these relays are located on the back (front facing) side of the passenger compartment fuse box (F/B).
12-234-18
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass. Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.
04-21-18
This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.
07-136-18
TURBO MODELS ONLY. This bulletin announces availability of new parts to address a limited number of reports involving an engine vibration felt when at idle after the engine is up to operating temperature. In some cases, the above engine misfire DTCs may also result causing the Check Engine light to illuminate in error.
05-63-18
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed.
15-222-18
This bulletin announces a design change to the A/C Condenser receiver-dryer assembly. The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.
06-61-18
This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine
18-192-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
12-231-18R
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
02-173-18
2.0L Turbo Models only. This bulletin announces availability of a special turbocharger air intake duct designed to prevent EXTREMELY RARE occurrence of ice formation from condensation in the duct?s PCV system passages.
07-130-18
This bulletin describes a design change to the center bracket component of the window regulator assembly. The change was made to address customer concerns of the front door glass shuddering while opening or closing. Moisture accumulation in the run channels can cause a stick-slip / vibration condition as the glass goes up and down resulting in the shudder.
12-231-18
( 2017-2018MY Impreza - 5 Dr Only)
07-92-15R
This Service Information bulletin announces a design change to the rear combination lamps to address customer concerns of fogging or condensation accumulating on the inside surface of the lens. Six additional breathing holes have been added to the body of the lamp assembly. The additional holes are intended to provide additional ventilation and prevent fogging which may result when severe ambient temperature changes occur. NOTE: Fogging is a natural phenomenon and not a defect or malfunction.
06-55-16R
EXCLUDES HYBRID MODELS. This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.
02-170-17
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
10-83-15R
Models with Manual HVAC Systems only. This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.
WQW-58R
2.0L DIT Models Only. Subaru of America, Inc. has determined that vehicles affected by this Service Program require ECM reprogramming. This bulletin includes the service procedure for diagnosis and repair of customer concerns involving engine idle roughness or, in some cases, engine noise and/or damage resulting from spark knock (pre-ignition). The Engine Control Module logic has also been optimized requiring the ECM reprogramming.
02-166-17R
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.
16-107-17
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.
02-168-17
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.
11-173-17
This bulletin announces availability of ECM reprogramming files designed to optimize the ECM for improving HVAC blower fan speed control. There have been a limited number of cases with reports describing the blower fan speed fluctuating / changing without input from the customer when the blower is set to maximum speed.
02-166-17
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.
1518615R
WITH CLARION AUDIO UNITS ONLY. REVISED. This bulletin announces reprogramming file availability and a corresponding installation procedure which will allow Bluetooth pairing to be completed successfully when using voice commands on the Clarion audio units listed below. Pairing of phones using voice recognition is the preferred method on these Clarion audio units. See bulletin 15-185-15 for additional details on using voice recognition to pair phones to Clarion audio units. The procedure will involve downloading the applicable update file from Subarunet then loading it onto a flash drive for installation.
1221717
This bulletin announces a design change made to the front seat outer hinge cover trim panels. In some cases, when exiting the vehicle, the trim panel may inadvertently get kicked and become dislodged from the seat cushion assembly. The shape of the front portion of the panel has been changed to prevent this condition.
096516R
REVISED. This bulletin announces a design change of the fuel injector used on 2.0L DIT models to prevent water intrusion. A new silicone rubber cover has been developed and incorporated into production for this purpose.
09-65-16
This bulletin announces a design change of the fuel injector used on 2.0L DIT models to prevent water intrusion. A new silicone rubber cover has been developed and incorporated into production for this purpose.
02-164-16
This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch to increase durability
09-64-16
This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.
16-103-16
Only Models Equipped with TR690 CVT only. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
15-207-16
This bulletin announces a design change to the USB connector inside the USB-AUX unit to address customer concerns of the USB cable becoming stuck and / or difficult to remove.
15-193-16R
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
11-169-16
Turbo models only. This bulletin announces the availability of reprogramming files to optimize the ECM. These new files will address customer concerns of: ? Spark knock (ping) during high intake air temperature operation ? Surge on acceleration due to phantom knock detection ? Check Engine light illumination resulting from DTC P2270 and / or DTC P2270 and / or P0137 being stored in the ECM memory.
216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
711216
This bulletin provides a procedure for diagnosis and repair of DTC P0300 which may result from fluctuation of the alternator?s current output outside of the specified limits.
12-205-16
This bulletin provides a procedure to address a limited number of customer concerns regarding a visible depression or dent which may be noticeable in the roof trim panel (head liner) over the front, center portion of the cargo area.
11-164-16R
This bulletin announces the availability of reprogramming files to optimize the ECM. These files will address customer concerns of a slight surging / decrease in engine power condition between approx. 2000-2500 RPM on light acceleration during high ambient temperatures (intake air temperatures exceeding 104 deg. F).
16-102-16
TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
10-84-16R
This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
18-186-16
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
15-198-16
This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.
11-164-16
Dated 4/29/2016 although posted on 5/2/2016. 2.0L DI Turbo models only. This bulletin announces the availability of reprogramming files to optimize the ECM. These files will address customer concerns of a slight surging / decrease in engine power condition on light acceleration during high ambient temperatures.
02-157-14R-4-28-
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
02-157-14N
Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo. Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.
15-177-14M2
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. To assist with that, a new Bluetooth Interview Form is available to facilitate the completion of an exchange order. The form is available on Subarunet at Service Operations & Technical >> Forms.
15-197-16
Although Fujitsu TEN (F10) Navigation units utilize an externally (faceplate) accessible MicroSD memory card, the MicroSD card used in Clarion display audio units is internal and not accessible. In the event a ?Check SD Memory Card? alert message appears on the faceplate display, an exchange display audio unit must be ordered through the applicable Clarion audio exchange procedure.
07-108-16
This Service Information bulletin provides a procedure for diagnosis of Occupant Detection System (ODS) DTC B1760 / Sensor Mat Abnormal. This information replaces the current procedure until the Service Manual is updated in the near future. DTC B1760 may set if liquid inadvertently spilled onto the seat cushion (or rain water entering from a window left open) penetrates the upholstery and reaches the sensor mat. This DTC can also set under high humidity conditions.
02-157-14FAQ
Oil Consumption Class Action Law Suit Frequently Asked Questions
10-84-16
This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
02-157-14R-4-13-
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
05-61-16
This bulletin announces a design change to the front strut mounts intended to address customer concerns of a popping-type sound which may be heard when making low speed turns.
15-177-14M
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.
WTA-62
Turbo models only. Subject: Update ? Subaru Safety Recall Campaign/ STOP SALE: WTA?62 Turbo Engine Air Intake Duct. Owner Notification: All potentially affected vehicle owners will be notified by first class mail on or around April 15, 2016. As previously announced on March 17, 2016, Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Forester 2.0XT and WRX vehicles due to a possible issue with the turbocharger air intake duct.
WTA-62A
Turbo models only. Service Procedure Bulletin. The repair procedure will involve inspecting and possibly replacing the turbocharger air intake duct. Inspection of the turbocharger air intake duct lot number (date) molded on the duct will be necessary to determine if replacement is required.
WTA-62SS
Subaru Safety Recall Campaign/ STOP SALE: WTA?62 Turbo Engine Air Intake Duct. The turbocharger air intake duct on affected vehicles may have been produced with incorrect material that is susceptible to cracking.
11-161-16
This bulletin announces the availability of new reprogramming files for optimizing the ECM to address the following customer concern: ? Rough idle after a warm engine restart. In rare cases, DTC P0300 may also be stored.
15-193-16
This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems
FWR
DUE TO A FLASHWRITE DATABASE ERROR, WHEN SEARCHING FOR 2015 FORESTER 2.0L TURBO PACK FILES BY VEHICLE SPECIFICATION (ONLY), THE NEW CID FOR THE LATEST PAK FILES DISPLAYS INCORRECTLY AS SHOWN BELOW. THE ACTUAL NEW CID SHOULD READ AS LF61700B AS SHOWN WHEN THE SEARCH IS PERFORMED USING THE VEHICLE CID#. REGARDLESS OF HOW THE PAK FILE IS SEARCHED, THE CORRECT FILE IS APPLIED BY FLASHWRITE IN BOTH CASES. IF THE ECM IS CHECKED FOLLOWING PROGRAMMING, THE NEW CID LF61700B WILL BE FOUND AS LONG AS FLASHWRITE (RELEASE MONTH JAN 2016) IS USED FOR THIS APPLICATION. THIS DISPLAY ERROR WILL BE CORRECTED AS PART OF A FUTURE RELEASE OF SSM4/ FLASHWRITE. FIG 1- NEW CID DISPLAYS INCORRECTLY WHEN SEARCHED BY VEHICLE SPECIFICATION
ERSV
This is to advise that the Subaru Claim System has been updated to accept claims for Emission repairs on vehicles with a salvage title. This coverage applies to all emission repairs within the warranty coverage period. Valid claims for salvage vehicles are Recalls, SAS Maintenance, and Warranty for Emission repairs only. Please make a note of this important system enhancement. Questions may be directed to the Subaru Claims helpline at 1866SUBARU2 (18667822782).
DWEP
AS PART OF SUBARUS DEDICATION TO CUSTOMER SATISFACTION, SOA IS ANNOUNCING A DASHBOARD WARRANTY EXTENSION PROGRAM. THIS PROGRAM EXTENDS WARRANTY COVERAGE FOR DASHBOARDS ON ALL 2005-2009 SUBARU OUTBACK AND SUBARU LEGACY VEHICLES SOLD OR LEASED IN THE UNITED STATES. THIS CHANGE IS IN ANTICIPATION THAT A SMALL NUMBER OF VEHICLES MAY REQUIRE REPAIRS FOR STICKY AND/OR MELTED DASHBOARDS AS A RESULT OF EXPOSURE TO HEAT OR HUMIDITY. PLEASE NOTE THAT THIS IS NOT A RECALL, AS IT DOES NOT IMPACT VEHICLE SAFETY. IF A DASHBOARD HAS NOT MELTED OR BECOME STICKY AS A RESULT OF EXPOSURE TO HEAT OR HUMIDITY, NO REPAIR IS NECESSARY UNDER THE TERMS OF THIS WARRANTY EXTENSION. PLEASE NOTE THE FOLLOWING IMPORTANT DETAILS REGARDING THIS PROGRAM, AND REVIEW THEM WITH ALL APPROPRIATE PERSONNEL.
WQW58
Subaru of America, Inc. has initiated a Service Program to reprogram the Engine Control Module (ECM) on certain 2015 model year WRX vehicles and certain 2014 and 2015 model year 2.0XT Forester vehicles equipped with a 2.0 liter turbocharged engine, to address a possible pre?ignition issue.
09-63-16
THIS SERVICE INFORMATION BULLETIN SERVES AS A REMINDER TO ALWAYS FOLLOW THE PROPER PROCEDURES WHEN DIAGNOSIS OF A DTC B1500 LEADS TO REPLACEMENT OF A FAULTY MAIN AND / OR SUB FUEL LEVEL SENSOR.
PEOCCAS
PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION.
07-103-15
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A NEW REQUIREMENT REGARDING ONE-TIME USE PARTS WHICH MUST REPLACED WHENEVER DISCONNECTING OR REPLACING THE PRG ROD. THE SPRING STEEL RETAINING CLIPS (STOP RINGS) WHICH LOCK THE PRG ROD TO THE BALL STUDS (PIVOT POINTS) ON EITHER END ARE NOW ONE-TIME USE ITEMS AND MUST BE REPLACED WHENEVER THEY ARE REMOVED. IF THE STOP RINGS ARE NOT REPLACED, THE ROD MAY COME OFF THE BALL STUD DURING PRG OPERATION.
18-184-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.
12-195-15
SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.
10-83-15
THIS SERVICE INFORMATION BULLETIN PROVIDES PRECAUTIONS TO USE WHEN REMOVING THE HVAC CONTROL PANEL TO PREVENT DAMAGING THE BLOWER FAN SPEED SWITCH. WHEN REMOVING THE CONTROL PANEL, IF THE FAN SPEED SWITCH WIRING HARNESS IS PULLED TAUGHT OR BECOMES STRESSED, THE SWITCH MAY BE DAMAGED. IF THE CONNECTOR (LOWER) PORTION OF THE SWITCH BECOMES SEPARATED FROM THE SWITCH BODY EVEN SLIGHTLY (SEE FIG. 1 ON PAGE 2), THE HVAC CONTROL PANEL ASSEMBLY MUST BE REPLACED. THE SWITCH ITSELF IS NOT SERVICEABLE. NOTE: FOR 2012MY IMPREZA, SEE TSB 10-78-12, DATED 4/18/2012.
16-97-15
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT (MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT
06-51-15
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
06-46-14R
THIS BULLETIN PROVIDES A REVISED ADJUSTMENT PROCEDURE TO BE USED WHEN DIAGNOSING BRAKE LIGHT SWITCH (BLS) -RELATED DTCS C1531 AND/OR C0054. IF THE BLS IS OUT OF ADJUSTMENT, THE ABS AND/OR VDC WARNING LAMP MAY ILLUMINATE.
08-39-15
THIS SERVICE INFORMATION BULLETIN PROVIDES A PROCEDURE FOR RESETTING THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD. WHENEVER REPLACING THE MFD AND / OR COMBINATION METER, THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD MUST BE RESET FOR ACCURATE INFORMATION TO DISPLAY GOING FORWARD. IF NOT RESET, ERRONEOUS VALUES (EITHER EXTREMELY HIGH IN THE CASE OF A MFD REPLACEMENT OR EXTREMELY LOW FOR A COMBINATION METER REPLACEMENT) FOR LIFETIME FUEL CONSUMPTION WILL BE DISPLAYED. THERE IS NO WAY TO TRANSFER THE OLD / EXISTING LIFETIME FUEL CONSUMPTION RESULTS TO THE NEW MFD OR COMBINATION METER ALLOWING IT TO CONTINUE UNINTERRUPTED. AS A RESULT, AFTER REPLACEMENT OF THE MFD AND / OR COMBINATION METER, ALL CALCULATIONS WILL START FRESH FOLLOWING PERFORMANCE OF THE FOLLOWING PROCEDURES.
03-67-12R
SUBARU OF AMERICA, INC. HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.
02-162-15R
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION.
02-162-15
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW.
15-185-15R
THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.
15-186-15
THIS BULLETIN ANNOUNCES REPROGRAMMING FILE AVAILABILITY AND A CORRESPONDING INSTALLATION PROCEDURE WHICH WILL ALLOW BLUETOOTH PAIRING TO BE COMPLETED SUCCESSFULLY WHEN USING VOICE COMMANDS ON THE CLARION AUDIO UNITS LISTED BELOW. PAIRING OF PHONES USING VOICE RECOGNITION IS THE PREFERRED METHOD ON THESE CLARION AUDIO UNITS. SEE BULLETIN 15-185-15 FOR ADDITIONAL DETAILS ON USING VOICE RECOGNITION TO PAIR PHONES TO CLARION AUDIO UNITS. THE PROCEDURE WILL INVOLVE DOWNLOADING THE APPLICABLE UPDATE FILE FROM SUBARUNET THEN LOADING IT ONTO A FLASH DRIVE FOR INSTALLATION.
15-184-15R
THIS BULLETIN REVIEWS TWO POSSIBLE CAUSES FOR A PLEASE CHECK AUDIO SYSTEM MESSAGE TO APPEAR IN THE MFD ON THE ABOVE LISTED VEHICLES. IT IS VERY IMPORTANT TO INTERVIEW THE CUSTOMER CAREFULLY TO DETERMINE WHICH REPAIR IS REQUIRED. PLEASE READ THE SERVICE PROCEDURE PORTION OF THIS BULLETIN THOROUGHLY IN ORDER TO DETERMINE WHICH SCENARIO APPLIES AND HOW TO REPAIR THE CONDITION PROPERLY.
15-185-15
THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.
18-182-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
06-50-15
THIS BULLETIN INFORMS OF A PARTS CHANGE TO THE BRAKE SYSTEM MASTER CYLINDER AND VACUUM BOOSTER. WHENEVER REPLACEMENT OF EITHER OF THESE COMPONENTS IS REQUIRED, THE IDENTIFICATION PROCEDURE PROVIDED BELOW MUST BE FOLLOWED TO INSURE THE PROPER PARTS ARE ORDERED AND INSTALLED AS A SET.
07-97-15
THERE HAVE BEEN A SMALL NUMBER OF REPORTS STATING THE FINISH OF THE EYESIGHT STEREO CAMERA TRIM COVER IS PEELING. THIS BULLETIN ANNOUNCES A CHANGE TO THE PAINT MATERIAL TO ELIMINATE THE CONDITION AND INSTRUCTIONS FOR ORDERING THE REPLACEMENT PARTS.
SB-06-50-15
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
15-184-15
THIS BULLETIN REVIEWS TWO POSSIBLE CAUSES FOR A PLEASE CHECK AUDIO SYSTEM MESSAGE TO APPEAR IN THE MFD ON THE ABOVE LISTED VEHICLES. IT IS VERY IMPORTANT TO INTERVIEW THE CUSTOMER CAREFULLY TO DETERMINE WHICH REPAIR IS REQUIRED. PLEASE READ THE SERVICE PROCEDURE PORTION OF THIS BULLETIN THOROUGHLY IN ORDER TO DETERMINE WHICH SCENARIO APPLIES AND HOW TO REPAIR THE CONDITION PROPERLY.
07-92-15
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE REAR COMBINATION LAMPS TO ADDRESS CUSTOMER CONCERNS OF FOGGING OR CONDENSATION ACCUMULATING ON THE INSIDE SURFACE OF THE LENS. SIX ADDITIONAL BREATHING HOLES HAVE BEEN ADDED TO THE BODY OF THE LAMP ASSEMBLY. THE ADDITIONAL HOLES ARE INTENDED TO PROVIDE ADDITIONAL VENTILATION AND PREVENT FOGGING WHICH MAY RESULT WHEN SEVERE AMBIENT TEMPERATURE CHANGES OCCUR. NOTE: FOGGING IS A NATURAL PHENOMENON AND NOT A DEFECT OR MALFUNCTION.
18-181-15
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
18-181-15 (2)
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
11-153-15R
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO ADDRESS CUSTOMER CONCERNS OF EXTENDED CRANKING TIME BEFORE THE ENGINE STARTS.
12-157-13R
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND.
02-160-15
This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.
11-148-14R
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF REPROGRAMMING FILES AND A REVISED OIL LEVEL SWITCH TO OPTIMIZE THE ECM LOGIC FOR ENGINE OIL LEVEL DETECTION IN THE EVENT OF FALSE OR PREMATURE LOW ENGINE OIL LEVEL WARNING LAMP ILLUMINATION. REVISED TO INCREASE ENGINE OIL QUANTITIES.
18-179-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
15-179-15R
THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.
NAVI- SYSTEM-1
GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE
05-59-15
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A CHANGE TO THE FLANGED MOUNTING NUTS SECURING THE FRONT STRUT ASSEMBLIES TO THE VEHICLE BODY. THE CHANGE WAS MADE TO ENHANCE ASSEMBLY LINE EFFICIENCY.
Special Service
Starting the week of December 10, 2014, Subaru retailers will receive a special service tool for the 2015 Impreza and XV Crosstrek
1114814R
Reprogramming File Availability for Oil Level detection
1517214R
Exchange Component Identification and procedures
12-173-14R
STAIN REMOVAL FROM THE HEADLINER - THIS BULLETIN PROVIDES A PROCEDURE FOR REMOVING THE TYPE OF STAIN SHOWN IN THE PHOTO BELOW WHICH OCCURRED DURING PRODUCTION OF THE HEADLINER.
1217314R
Stain Removal from the Headliner
12-175-14
DESIGN CHANGE TO REAR DOOR POWER WINDOW REGULATOR
1217514
Design Change to Rear Door Power Window Regulator
11-148-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1114814
Reprogramming File Availability for Oil Level detection
12-173-14
STAIN REMOVAL FROM THE HEADLINER - THIS BULLETIN PROVIDES A PROCEDURE FOR REMOVING THE TYPE OF STAIN SHOWN IN THE PHOTO BELOW WHICH OCCURRED DURING PRODUCTION OF THE HEADLINER.
1217314
Stain Removal from the Headliner
Announcements4
Additions to Remanufactured Transmission Applications
PM02
ADDITIONS TO REMANUFACTURED TRANSMISSION APPLICATIONS
VehicleReceipt
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
VehicleReceipt1
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
PDIChecklist
The 2015MY Dealer PDI Checklist Has Been Revised
15-172-14
AUDIO UNITS - 2015 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES
1517214
Exchange Component Identification and prcedures
11-146-14
REPROGRAMMING FILES FOR DTC P0420
1114614
Reprogramming Files for DTC P0420
0116809R
Replacement Key and Immobilizer Info
02-132-12R
DIAGNOSIS AND REPAIR FOR AVCS-RELATED DTCS P000A, P000B, P000C, P000D, P0011, P0014, P0021 AND P0024
0213212R
Diagnosis and Repair for AVCS-Related DTCs
11-140-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
171713R
Event Data Recorder (EDR) Function of Airbag Module
11-139-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1113914
Reprogramming Files for DTC P0606 and Extended Engine Cranking
15-173-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1517314
Exterior Auto Dim Mirrors with Approach Lighting
139714
Paint Coding Information
06-46-14
REVISED BRAKE LIGHT SWITCH ADJUSTMENT PROCEDURE FOR DTCS C1531 AND C0054
07-83-14
DIAGNOSTICS FOR DTC B1500 AND U1500
078314
Diagnostics for DTC B1500 and U1500
Announcements-2
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
SM02
OIL CHANGE INTERVAL UPDATE BEGINNING WITH 2015 MODEL YEAR VEHICLES
03-72-14
HILL START ASSIST (HSA) WARNING LIGHT, DTC C0076 - THIS BULLETIN PROVIDES INFORMATION TO ADDRESS A CUSTOMER CONCERN OF INTERMITTENT OPERATION OF THE HILL START ASSIST WARNING LAMP.
037012R-1
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
037012R
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.
0214013
Oil Filler Cap Gasket Coming Unseated
171713
Event Data Recorder (EDR) Function of Airbag Module
WQE41-1
Puddle Light Recall
037012
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
11-123-12
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.