Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-308-23R
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-156-25R
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
15-304-22R
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Techtips newsletter locator index.
15-333-25R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
02-193-24R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
SubaruNet Annoucement (E
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
This announcement provides information on the remanufactured CVT transmission program.
18-230-26
This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).
07-240-26R
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
WRA-26
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a new voluntary emissions recall for certain 2018 model year WRX and Forester vehicles and certain 2019 MY WRX equipped with a 2.0L turbo engine.
SubaruNet Announcement (W
This announcement provides information on the voluntary emissions recall WRA-26 for the rear catalyst non-compliance.
SubaruNet Announcement (A
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
18-226-25R
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
15-333-25
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips (Article
Subaru service article locator.
15-130-08R
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-235-25
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Subaru Service Technical Support Newsletter special edition.
SubaruNet Annoucement
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
14-31-25
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
WQQ-52R
Due to incomplete repair instructions previously provided in the WQK-47 recall bulletin, the WQQ-52 recall will involve applying additional anti-corrosion material to the four-way (2-2 way) joint connector area of the brake line system on Forester, Impreza, WRX, and STI vehicles previously repaired under the WQK-47 (14V-311) brake line corrosion recall prior to the December 23, 2014 WQK-47 recall bulletin revision. The revisions to the bulletin are for part number changes.
09-123-24R
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1).
16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
15-317-24R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.
Subarunet Announcement
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
RC5 Head Unit OTA
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
09-129-24R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
02-193-24
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
07-59-07R
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-312-23R
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules.
15-298-22R
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
09-129-24
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
02-191-22R
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
15-316-24R
This bulletin announces the procedures required to reprogram the DCM (Data Communication Module) in Gen1 Subaru vehicles in response to the 3G network sunsetting.
03-94-24
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
06-90-24
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
16-112-18R
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
FAQ 15-317-24R
T16 Warranty Extension (15-317-24R) Frequently Asked Questions.
15-321-23R
This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
17-19-24
Due to limited part supply, the availability of the passenger front seat cushion may not satisfy demand. To reduce extended downtime for the customer, this bulletin announces the diagnostic and repair procedures to be used when DTC B1760 (Occupant Detection Sensor Mat). The use of WUM-98 sensor harness kit should be used in place of the cushion assembly.
Subaru notice to
This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).
SubaruNet Announ
This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.
15-316-24
This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network.
15-317-24
Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.Â
09-99-23R
This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from half-throttle.
09-113-23
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
07-207-22R
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
12-251-23
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems.
09-110-23R
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
09-110-23
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
18-231-23
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.
15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
02-131-12R
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
05-62-18R
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts.
16-131-20R
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
09-84-22R
This bulletin announces Warranty Extension and design changes made to the front exhaust pipe and covers to address the concerns of some customers regarding a rattle-type noise or fluttering sound coming from the undercarriage, during acceleration.
Subarunet Announ
As part of Subaruâs dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Emissions Warranty for Front Exhaust Pipe Bellows cracks on certain 2017-2018MY Forester vehicles. This will extend coverage under the Emissions Warranty on vehicles sold or leased in the United States.
5-88-21R
This bulletin announces a design change made to the front stabilizer bushings.
18-229-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
03-88-22
The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving.
15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
05-88-21
This bulletin announces a design change made to the front stabilizer bushings.
12-288-20R
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.
12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
WRG-21R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
18-219-22
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.
18-221-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
15-291-22
Going forward when a customerâs vehicle is equipped with a DCM that does not have Software version ID DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.
09-85-22
This bulletin announces design changes made to the front exhaust pipe covers.
09-84-22
This bulletin announces design changes made to the front exhaust pipe and covers to address the small number of customer concerns regarding a rattle-type noise from the undercarriage during acceleration.
02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
WRB-21R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
WRG-21
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
16-102-16R
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
02-188-21
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.
05-79-20R
This bulletin announces a change made to the wheel lug nuts.
15-195-16R
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.
18-216-21
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
09-78-21
This bulletin announces the availability of Engine Control Module (ECM) reprograming files to correct DTC P015A and/or P015B.
15-208-17R
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed equipped with F10 7â Navigation and 7â Display Audio head units.
04-27-21R
As part of Subaruâs dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.
Subaru Owner Let
As part of Subaru of Americaâs dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicleâs Electronic Power Steering Gear Box Assembly.
15-280-21R
Gen1 Telematics Reprogramming for 3G Sunset.
07-195-21
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
02-187-21
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
18-207-21
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
10-98-20R
This bulletin announces availability of new A/C compressor assemblies designed to address customer concerns of reduced system performance accompanied by a rattling and / or scraping type sound.
05-63-18R
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.
05-76-20R
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
WRB-21
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
11-199-20R
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
18-204-21
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-267-20R
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
03-82-18R
This bulletin announces a design change to the clutch release bearing.
15-205-16R
This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed involving âGen 2â F10 Navigation and Display Audio units with 7â display.
05-79-20
This Service Information Bulletin announces a change made to the wheel lug nuts.
05-70-19R
This bulletin announces a design change made to the rear wheel / brake backing plates.
16-131-20
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
10-19-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
12-289-20R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years.
18-200-20
This bulletin provides a description of current changes to Service Manuals.
15-269-20R
In the interest of providing continued customer satisfaction, Subaru of America, Inc. (SOA) is extending the Basic New Car Limited Warranty coverage for the Condenser component of the Air Conditioning system on all 2017 and a limited number of 2018MY Forester model vehicles.
05-76-20
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
06-79-20
This bulletin announces availability of new master cylinder application shaft seals.
12-289-20
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years. This will apply to Forester models with or without the power rear gate (PRG).
15-271-20
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
15-269-20
In the interest of providing continued customer satisfaction, Subaru of America, Inc. (SOA) is extending the basic New Car Limited Warranty coverage for the Condenser component of the Air Conditioning system on all 2017 and certain 2018 MY Forester model vehicles.
15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.
01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices)
15-263-20
In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit.
07-174-20
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
WUK-96R
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Forester 2.0L Turbo and 2016-2018 WRX models which may experience a loosening of the front exhaust pipe nuts.
07-173-20
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.
14-24-20
This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.
17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-75-13R
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models.
07-171-20
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
WUM-98R
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
03-83-20R
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
15-199-16R
This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
15-214-17R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
11-197-20
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR âAâ FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.
11-199-20
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new logic will address isolated concerns of a hard start condition occurring in cold weather (+10 degrees Fahrenheit or lower) and / or high-altitude areas. When this scenario occurs, the A/F learning control values move toward lean.
07-152-19R
This bulletin announces availability of new power window switch assemblies.
07-167-20
This bulletin announces availability of a new stop lamp switch for the models listed above equipped with LED - type rear combination lamps.
11-195-20
This bulletin announces availability of a new vacuum hose assembly for the positive crankcase ventilation (PCV) system incorporating improved sealing to prevent potential oil seepage.
11-194-20
This Service Information Bulletin addresses inquiries regarding the labels applied to the tumble generator valve (TGV) motors used on certain replacement intake manifold assemblies.
Subaru Retailers
This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles.
10-96-19
This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.
WUM-98
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
WUK-96
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Forester 2.0L Turbo and 2016-2018 WRX models which may experience a loosening of the front exhaust pipe nuts. On certain affected vehicles, the six (6) front exhaust pipe (EPF) nuts at the cylinder heads may not have been tightened sufficiently due to variations in production. As a result, these nuts may become loose during use and cause exhaust leakage. A leak occurring at the front exhaust pipe may result in deterioration of emission performance. As a result, affected vehicle may fail to meet emission levels certified by the EPA and/or California ARB.
Subarunet Anounc
To assist with customer inquiries regarding the ODS recall, please use the attached list of answers to questions you can expect in the coming days.
15-253-19
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
12-272-19R
This bulletin announces a design change made to the front door glass run channels. Water can enter the run channels and cause a stick-slip (judder) condition to occur as the door glass opens and closes. The judder is transferred through the window regulator mechanism in the form of mechanical resistance to the electric window motor. On models equipped with the Auto-up and Auto-down feature, if the level of this resistance increases enough, the auto-reversing (anti-entrapment) feature can activate and cause an inability to close the window.
11-191-19R
This bulletin announces availability of a new Engine Control Module (ECM) for the models listed above designed to address DTC P2610: âECM/PCM ENGINE OFF TIMER PERFORMANCEâ. Under certain RARE conditions, an electrostatic surge may influence the ECMâs internal timer used after the engine is turned off and store a DTC P2610 in memory. Hardware in the ECM has been changed to eliminate any impact from electrostatic surges.
11-191-19
This bulletin announces availability of a new Engine Control Module (ECM) for the models listed above designed to address DTC P2610: âECM/PCM ENGINE OFF TIMER PERFORMANCEâ. Under certain RARE conditions, an electrostatic surge may influence the ECMâs internal timer used after the engine is turned off and store a DTC P2610 in memory. Hardware in the ECM has been changed to eliminate any impact from electrostatic surges.
05-69-19
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
06-68-19R
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
02-163-16R
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
02-182-19
This Service Information bulletin announces a design change made to the TGV assemblies used on the Forester Turbo models and WRXs listed above. Condensation resulting from EGR system operation may enter the area between the TGV shaft and bearing. Over time, corrosion can develop and impede movement of the TGV shaft and cause any of the DTCs P2004, 2005, 2006 and /or P2007 to set. The material of the TGV shaft has been changed to stainless steel to optimize corrosion resistance.
07-154-19
This Service Information bulletin provides a revised Step to follow when diagnosing a DTC B2513- LATCH CONDITION FAILURE. The number of wiring checks found in Step 9 has been reduced from six to three as shown in the illustration below. The Service Manual will be updated with these revisions in the near future.
02-170-17R
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
15-239-19
This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors either pulling out of the trim panel and or gapping visibly at the base of the anchor between the black plastic spacer and trim panel.
16-120-19
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
02-178-18R
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
16-111-18R
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. The new logic will allow the solenoid to operate in a manner enabling it to discharge the contamination.
15-237-19R
This bulletin provides a diagnostic procedure for a chattering-type sound originating from the a/c compressor assembly. In the case where a refrigerant leak is identified as coming from the a/c condenser, the level of refrigerant oil may also drop and cause the internal vanes of the compressor to make a chattering-type sound. A new-style A/C condenser has been established with enhanced corrosion resistance.
15-237-19
This bulletin provides a diagnostic procedure for a chattering-type sound originating from the a/c compressor assembly. In the case where a refrigerant leak is identified as coming from the a/c condenser, the level of refrigerant oil may also drop and cause the internal vanes of the compressor to make a chattering-type sound. A new-style A/C condenser has been established with enhanced corrosion resistance.
04-23-18R
This bulletin provides helpful tips to simplify the diagnosis of sound concerns originating in the electronic power steering (EPS) gearbox (steering rack) assembly. If a vehicle presents with a ?rattling?, ?knocking? or possibly a ?clanging? type sound coming from the steering rack and / or a vibration felt through the steering wheel, use the flow chart below to help make diagnosis of the concern easier.
11-187-18
This bulletin announces reprogramming file availability to optimize the ECM and address isolated customer concerns of hesitation on acceleration. The new logic provides enhanced ignition timing control during Exhaust Gas Recirculation (EGR) operation.
03-82-18
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
16-117-18
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT.
04-23-18
This Service Information bulletin provides helpful tips to simplify the diagnosis of sound concerns originating in the electronic power steering (EPS) gearbox (steering rack) assembly. If a vehicle presents with a ?rattling?, ?knocking? or possibly a ?clanging? type sound coming from the steering rack and / or a vibration felt through the steering wheel, use the flow chart below to help make diagnosis of the concern easier.
16-116-18
This Service Information bulletin provides details about revised CVT select lever (shifter) components. The shape of the lock plate and output of the shift lock solenoid have been changed.
15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the customer?s concern is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.
15-232-18
This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
18-195-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information.
12-204-16R
This bulletin provides potential source locations and procedures to help isolate areas of the vehicle which may be generating popping, clicking or creaking sounds when the body is in a ?twisting? condition. This can occur while driving on rough, irregular or uneven road surfaces or even during lowspeed maneuvers such as pulling into or backing out of a driveway. Production information and field reports received indicate where multiple layers of the vehicle?s body structure are spot-welded together, primarily in the ?D?-pillar and rear gate opening areas, a ?stick-slip? condition can occur between the layers and cause these types of sounds to occur. Service information has been released previously describing similar conditions which involved accessing and then punching or separating the layers of metal and applying a lubricant to prevent recurrence. Those same techniques may also provide good results on these vehicles too but, in some cases, a Body Shop repair may be required.
07-108-16R
This Service Information Bulletin provides a revised troubleshooting procedure and tips to follow when diagnosing a DTC B1650- ?Occupant Classification System Malfunction?. This DTC may also be accompanied by B1760, B1761, B1771 or B1795 as found in the Occupant Detection control module. The new procedure is designed to help avoid unnecessary part (seat cushion assembly) replacements.
12-234-18
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass. Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.
04-21-18
This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.
07-137-18
Models with Automatic Headlight Beam Leveler System only. This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH or RH.
05-63-18
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed.
04-20-18
This Service Information bulletin announces a running change made to the Steering Angle Sensor. The (new) -style originally used on Legacy and Outback has been adapted.
15-223-18
This bulletin outlines design changes made to the Condenser Assembly to help increase productivity during assembly. In addition, the new part utilizes materials with increased anti-corrosion performance.
09-68-18
This Service Information bulletin announces a design change to the exhaust system cover. The purpose of the change is to improve parts integration (or ?commonality?) between models.
10-88-18
This bulletin announces a change made to the Automatic Climate Control Head Assembly. The change will address concerns where the temperature selected for cooling ?feels? warmer to the customer than the temperature displayed. The new programming will adjust the threshold for when cooling occurs to improve the air conditioning system?s cooling effect making it more closely match the customer?s selected temperature.
18-192-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
12-231-18R
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
16-111-18
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. The new logic will allow the solenoid to operate in a manner enabling it to discharge the contamination.
15-216-18
50TH ANNIVERSARY EDITIONS ONLY. This Service Information bulletin provides detailed part information along with installation instructions for the optional 2018MY 50th Anniversary badges designed to commemorate 50 Years of Subaru in America.
15-214-17
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
F10-Gen2-NAV-15-
TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.
12-231-18
( 2017-2018MY Impreza - 5 Dr Only)
15-215-18
Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY. This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.
UPDATE - Removal
The corrected update files are now available for download from Subarunet. TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.
f10-audio-navi-d
Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately
11-174-17R
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer concerns: ? Check Engine light coming on (with DTC P05A0 stored in memory). ? Potential battery discharge (dead battery) after repeated periods of short-trip driving. ? A high (or ?hanging?) engine RPM after depressing the clutch pedal (Forester only).
02-170-17
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
10-83-15R
Models with Manual HVAC Systems only. This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.
12-227-17
This Service Information bulletin announces a design change made to the upper front grille. The two small retaining slide bolts /cap nuts previously used have been eliminated.
13-100-17
Note: This is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber / supplier for the most updated formula information. The paint coding information can be found on the vehicle's VIN plate.
216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
0116809R
Replacement Key and Immobilizer Info
0213212R
Diagnosis and Repair for AVCS-Related DTCs
171713R
Event Data Recorder (EDR) Function of Airbag Module
Announcements-2
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
037012R-1
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
037012R
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.
0214013
Oil Filler Cap Gasket Coming Unseated
171713
Event Data Recorder (EDR) Function of Airbag Module
WQE41-1
Puddle Light Recall
037012
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.