Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
05-62-18R
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
12-269-25R
Service Bulletin/Repair Instructions
This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area. This is an revised version of the original bulletin.
SubaruNet Announcement (C
Other
This Announcement provides diagnostic assistance for CVT issues.
15-308-23R
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-132-20R
Service Bulletin/Repair Instructions
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.
16-154-25R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.
16-156-25R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
16-158-26
Service Bulletin/Repair Instructions
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.
15-304-22R
Service Bulletin/Repair Instructions
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Other
Techtips newsletter locator index.
15-333-25R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
09-123-24R
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)
09-81-21R
Service Bulletin/Repair Instructions
This bulletin announces design changes made to the fuel injector in response to the DTCs listed. (This is an revised version of the original bulletin.)
02-193-24R
Service Bulletin/Repair Instructions
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
09-74-21R
Service Bulletin/Repair Instructions
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
SubaruNet Annoucement (E
Other
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
01-167-08R
Service Bulletin/Repair Instructions
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
Other
This announcement provides information on the remanufactured CVT transmission program.
12-279-26
Service Bulletin/Repair Instructions
This bulletin announces a design change to the Power Rear Gate Drive (PRG) Unit to address rare concerns about a very slight drop immediately after the gate is fully open.
18-230-26
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).
07-240-26R
Service Bulletin/Repair Instructions
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
Service Bulletin/Repair Instructions
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
16-155-25R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
05-97-26
Service Bulletin/Repair Instructions
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
Service Bulletin/Repair Instructions
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
Service Bulletin/Repair Instructions
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
Other
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
Service Bulletin/Repair Instructions
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
Service Bulletin/Repair Instructions
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
Other
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
09-123-24
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1).
05-84-21R
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
18-226-25R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
18-228-25R
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
15-333-25
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
18-228-25
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
Subaru Tech Tips (Article
Other
Subaru service article locator.
15-130-08R
Service Bulletin/Repair Instructions
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
15-319-24R
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start (RES) system being the only non-functioning feature with telematics.
07-233-25R
Service Bulletin/Repair Instructions
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
Service Bulletin/Repair Instructions
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
05-94-25
Service Bulletin/Repair Instructions
This bulletin outlines the repair procedure to follow when the axle nut has rotated from its originally torqued position.
07-235-25
Service Bulletin/Repair Instructions
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
Service Bulletin/Repair Instructions
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
12-269-25
Service Bulletin/Repair Instructions
This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area for models listed.
15-266-20R
Service Bulletin/Repair Instructions
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-322-25R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
15-320-24R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Other
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
Service Bulletin/Repair Instructions
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Other
Subaru Service Technical Support Newsletter special edition.
15-236-18R
Service Bulletin/Repair Instructions
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
15-256-19R
Service Bulletin/Repair Instructions
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.
SubaruNet Annoucement
Other
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-314-23R
Service Bulletin/Repair Instructions
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.
12-248-23R
Service Bulletin/Repair Instructions
This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right B-Pillar area.
15-251-19R
Service Bulletin/Repair Instructions
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
Other
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
Service Bulletin/Repair Instructions
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
03-96-25
Service Bulletin/Repair Instructions
This bulletin announces design changes made to the rear axle hubs. These changes have been implemented to reduce cases water intrusion further leading to harmonic, humming, and grinding type sounds heard from the axle hub while driving.
09-115-24R
Service Bulletin/Repair Instructions
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs) detected by the Engine Control Module: • P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 • P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 • P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 • P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2
12-300-20R
Service Bulletin/Repair Instructions
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel.
14-31-25
Service Bulletin/Repair Instructions
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
12-265-25
Service Bulletin/Repair Instructions
This bulletin announces design changes made to the Power Rear Gate Drive (PRG) Unit to address concerns of the power rear gate being inoperative.
09-132-25
Service Bulletin/Repair Instructions
This Bulletin announces the Service Manual Correction for the diagnostic procedures to be followed when performing diagnostic repairs for diagnostic trouble codes (DTCs) P26A6 (Engine Coolant Bypass Valve “A” Position Sensor Circuit Low) and P26A7 (Engine Coolant Bypass Valve “A” Position Sensor Circuit High). Refer to the service procedures in this bulletin when performing diagnosis on DTCs P26A6 and P26A7. This correction will be applied the Service Manual in the future.
09-51-08R
Service Bulletin/Repair Instructions
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
12-257-25R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension.
WQQ-52R
Service Bulletin/Repair Instructions
Due to incomplete repair instructions previously provided in the WQK-47 recall bulletin, the WQQ-52 recall will involve applying additional anti-corrosion material to the four-way (2-2 way) joint connector area of the brake line system on Forester, Impreza, WRX, and STI vehicles previously repaired under the WQK-47 (14V-311) brake line corrosion recall prior to the December 23, 2014 WQK-47 recall bulletin revision. The revisions to the bulletin are for part number changes.
12-262-25
Service Bulletin/Repair Instructions
This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).
16-103-16R
Service Bulletin/Repair Instructions
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
09-125-24R
Service Bulletin/Repair Instructions
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address concerns of the starter motor not operating.
Subarunet Announcement
Other
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
15-322-25
Service Bulletin/Repair Instructions
This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.
RC5 Head Unit OTA
Other
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
11-205-25
Service Bulletin/Repair Instructions
This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by the Engine Control Module (ECM).
07-218-23R
Service Bulletin/Repair Instructions
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands.
09-129-24R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
09-122-24R
Service Bulletin/Repair Instructions
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
02-193-24
Service Bulletin/Repair Instructions
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
07-59-07R
Service Bulletin/Repair Instructions
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
12-251-23R
Service Bulletin/Repair Instructions
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems.
06-84-22
Service Bulletin/Repair Instructions
This bulletin announces availability of a Vehicle Dynamics Control Module (VDC) reprogramming file to address DTC B2809 & B2C22.
12-255-24R
Service Bulletin/Repair Instructions
This bulletin announces the repair procedure developed to address cases of a knocking type sound emitting from the engine compartment.
15-298-22R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
Service Bulletin/Repair Instructions
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
09-129-24
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
02-191-22R
Service Bulletin/Repair Instructions
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
03-94-24
Service Bulletin/Repair Instructions
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
Other
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
Service Bulletin/Repair Instructions
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
Service Bulletin/Repair Instructions
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
09-125-24
Service Bulletin/Repair Instructions
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address concerns of the starter motor not operating.
06-90-24
Service Bulletin/Repair Instructions
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
07-221-23R
Service Bulletin/Repair Instructions
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.
09-115-24
Service Bulletin/Repair Instructions
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).
09-122-24
Service Bulletin/Repair Instructions
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
15-319-24
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start (RES) system being the only non-functioning feature with telematics.
03-91-23R
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
09-119-24
Service Bulletin/Repair Instructions
This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles.
09-80-21R
Service Bulletin/Repair Instructions
This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.
15-242-19R
Service Bulletin/Repair Instructions
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systemâs remote access features.
15-257-19R
Service Bulletin/Repair Instructions
This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers.
18-225-22R
Service Bulletin/Repair Instructions
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable.
16-147-24
Service Bulletin/Repair Instructions
This bulletin addresses limited cases of engine speed drop when the engine is restarted with the auto start/stop function. Updated software available for the Transmission Control Module (TCM), will optimize the engine cranking speed monitoring program of the TCM.
09-99-23R
Service Bulletin/Repair Instructions
This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from half-throttle.
09-113-23
Service Bulletin/Repair Instructions
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
03-91-23
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
09-112-23
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy engine DTCs.
07-207-22R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
12-251-23
Service Bulletin/Repair Instructions
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems.
12-236-23
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the leather wrapped steering wheels.
09-110-23R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
09-110-23
Service Bulletin/Repair Instructions
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
15-314-23
Service Bulletin/Repair Instructions
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.
12-299-20R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the outer hinge cover on the driverâs 10-way adjustable power seats.
07-203-23
Service Bulletin/Repair Instructions
This bulletin announced a design change made to the power rear gate drive unit assemblies.
18-231-23
Service Bulletin/Repair Instructions
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.
07-221-23
Service Bulletin/Repair Instructions
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.
15-282-21R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
07-202-23
Service Bulletin/Repair Instructions
This bulletin announces the design changes to the headlights.
15-285-21R
Service Bulletin/Repair Instructions
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R
Service Bulletin/Repair Instructions
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
15-240-19R
Service Bulletin/Repair Instructions
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
16-136-22R
Service Bulletin/Repair Instructions
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
12-248-23
Service Bulletin/Repair Instructions
This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right B-Pillar area.
15-255-19R
Service Bulletin/Repair Instructions
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
12-230-21R
Service Bulletin/Repair Instructions
This bulletin announces design change to the outer door weatherstrips for the front and rear doors.
17-18-23
Service Bulletin/Repair Instructions
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
07-217-23
Service Bulletin/Repair Instructions
This Bulletin announces additional cautions being added to the Ownerâs Manual and Service Manual regarding the operation of door locks.
16-131-20R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
07-218-23
Service Bulletin/Repair Instructions
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands.
09-100-23
Service Bulletin/Repair Instructions
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from halfthrottle.
07-184-20R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the power window main switches used in the models listed.
03-89-22R
Service Bulletin/Repair Instructions
This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files. In rare cases the EyeSight® system may receive inaccurate brake line pressure data from the VDC causing DTC B280B (VDC Brake Fluid Pressure) to be set.
10-100-21R
Service Bulletin/Repair Instructions
This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small number of customer concerns regarding an excessive sound heard when the system is OFF.
07-199-21R
Service Bulletin/Repair Instructions
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current).
12-242-22
Service Bulletin/Repair Instructions
This bulletin announces the shape design change made to the roof molding fasteners to help prevent any deformation of the molding.
5-88-21R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front stabilizer bushings.
SubaruNet Announ
Service Bulletin/Repair Instructions
Battery Class Action Settlement Resources. (2)
18-229-22
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
03-89-22
Service Bulletin/Repair Instructions
This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files.
15-302-22
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Service Bulletin/Repair Instructions
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
03-88-22
Service Bulletin/Repair Instructions
The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving.
02-131-12R
Service Bulletin/Repair Instructions
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
15-298-22
Service Bulletin/Repair Instructions
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
05-88-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front stabilizer bushings.
18-225-22
Service Bulletin/Repair Instructions
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected.
09-89-22R
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
12-239-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rear gate stay assemblies.
07-162-19R
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature.
12-288-20R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.
12-203-16R
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
09-89-22
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
18-218-22
Service Bulletin/Repair Instructions
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.
12-237-22
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the side cowl panels.
18-221-22
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
Service Bulletin/Repair Instructions
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
01-175-16
Service Bulletin/Repair Instructions
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.
09-80-21
Service Bulletin/Repair Instructions
This bulletin announces availability of a new thermo control valve assembly.
Subarunet Announ
Service Bulletin/Repair Instructions
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.
15-234-18R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
12-233-22
Service Bulletin/Repair Instructions
This bulletin announces the design change to the front window channel running channel seals.
Remote Engine St
Service Bulletin/Repair Instructions
Remote engine start system troubleshooting guide.
03-87-21
Service Bulletin/Repair Instructions
This bulletin provides a repair procedure for R152 type rear differentials.
02-189-22
Service Bulletin/Repair Instructions
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
10-102-21
Service Bulletin/Repair Instructions
This bulletin announces the design change of the expansion valve.
10-103-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the evaporator core insulation.
16-102-16R
Service Bulletin/Repair Instructions
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
WUW-08R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
15-287-21
Service Bulletin/Repair Instructions
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
02-188-21
Service Bulletin/Repair Instructions
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.
05-79-20R
Service Bulletin/Repair Instructions
This bulletin announces a change made to the wheel lug nuts.
12-225-21
Service Bulletin/Repair Instructions
This bulletin announces the design changes made to the A-pillar trim panels and their associated retaining (tether) clips.
15-195-16R
Service Bulletin/Repair Instructions
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.
18-216-21
Service Bulletin/Repair Instructions
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
07-199-21
Service Bulletin/Repair Instructions
This bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current).
09-75-21
Service Bulletin/Repair Instructions
This bulletin announces the availability of NEW reprogramming files to correct DTC P0128.
07-197-21
Service Bulletin/Repair Instructions
This bulletin announces availability of a new reinforcement bracket for the seat position memory switch.
07-195-21
Service Bulletin/Repair Instructions
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
02-187-21
Service Bulletin/Repair Instructions
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
07-176-20R
Service Bulletin/Repair Instructions
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group.
18-207-21
Service Bulletin/Repair Instructions
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
WRD-21R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts.
05-85-21R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the TPMS valve assemblies.
07-151-19R
Service Bulletin/Repair Instructions
THIS TSB 07-151-19R HAS BEEN REPLACED BY NEW TSB 07-192-21.
07-192-21
Service Bulletin/Repair Instructions
This bulletin announces availability of DMS reprogramming files to address DTCs B112C and / or B112E when they appear in memory.
07-185-20R
Service Bulletin/Repair Instructions
This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module.
07-191-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front hood lock (latch) assembly.
05-84-21
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
12-312-21
Service Bulletin/Repair Instructions
This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
14-27-21
Service Bulletin/Repair Instructions
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A.
07-155-19R
Service Bulletin/Repair Instructions
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. These changes are in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate mounted switch, dashboard switch or the rear gate button on the key fob.
11-200-20R
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
14-22-16R
Service Bulletin/Repair Instructions
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
10-100-21
Service Bulletin/Repair Instructions
This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small number of customer concerns regarding an excessive sound heard when the system is OFF.
18-204-21
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
07-182-20R
Service Bulletin/Repair Instructions
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock).
15-267-20R
Service Bulletin/Repair Instructions
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
WRJ-20R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles.
07-187-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during Subaru Select Monitor (SSM) diagnosis of the DMS.
05-79-20
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a change made to the wheel lug nuts.
12-306-20R
Service Bulletin/Repair Instructions
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.
16-131-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
07-185-20
Service Bulletin/Repair Instructions
This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module.
12-296-20R
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets.
10-19-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
07-184-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the power window main switches used in the models listed.
07-183-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.
02-185-20
Service Bulletin/Repair Instructions
This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft.
12-302-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.
05-78-20
Service Bulletin/Repair Instructions
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed.
12-298-20
Service Bulletin/Repair Instructions
This bulletin announces a countermeasure made to the rear outer seat belt assemblies. The change was made in response to customer concerns of the seat belts not retracting smoothly.
Subaru Starlink
Service Bulletin/Repair Instructions
Update your STARLINK Multimedia Software and Navigation Maps.
12-297-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rear seat folding center arm rest.
18-200-20
Service Bulletin/Repair Instructions
This bulletin provides a description of current changes to Service Manuals.
12-299-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the outer hinge cover on the driver's 10-way adjustable power seat.
05-76-20
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
06-79-20
Service Bulletin/Repair Instructions
This bulletin announces availability of new master cylinder application shaft seals.
15-271-20
Service Bulletin/Repair Instructions
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
07-143-18R
Service Bulletin/Repair Instructions
IMPORTANT: This bulletin has been replaced by TSB 07-155-19R which includes all the latest service and parts ordering information.
16-130-20
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM) used in the TR580 and TR690 CVT.
15-238-19R
Service Bulletin/Repair Instructions
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
15-266-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
15-267-20
Service Bulletin/Repair Instructions
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
15-264-20R
Service Bulletin/Repair Instructions
The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature.
12-296-20
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them.
12-294-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the B-pillar trim. The change prevents the trim's appearance from deteriorating as a result of recurring contact with the steel latching tongue portion of the seat belt.
12-291-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rubber protector located between the top edge of the rear gate garnish and the glass. The change was made in reponse to a number of concerns regarding vertical brownish-colored stains appearing on the rear gate panel below the garnish and / or the license plate.
12-288-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.
01-181-20
Service Bulletin/Repair Instructions
All Models (Vehicle Cleaning- COVID-19Best Practices)
12-287-20
Service Bulletin/Repair Instructions
This bulletin announces design changes made to the rear gate stays to make closing the rear gate easier.
07-175-20
Service Bulletin/Repair Instructions
This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's Driver Monitoring System (DMS) settings when servicing the vehicle.
09-71-20
Service Bulletin/Repair Instructions
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area.
07-174-20
Service Bulletin/Repair Instructions
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
12-258-20
Service Bulletin/Repair Instructions
This bulletin provides a procedure for addressing a rattling sound caused by the sunroof deflector contacting the sunroof rail assembly. This sound may be heard while closing an outside door when all the windows are closed.
07-173-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.
17-17-13R
Service Bulletin/Repair Instructions
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-75-13R
Service Bulletin/Repair Instructions
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models.
12-279-20R
Service Bulletin/Repair Instructions
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
18-198-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
01-180-20
Service Bulletin/Repair Instructions
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
Subarunet Annouc
Service Bulletin/Repair Instructions
WUW-08 PCV; There has been an interruption in the supply of part numbers 11810AA230 and X1181AA010 from Japan.
07-142-18R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and / or negative battery cable from the battery sensor assembly).
11-196-20
Service Bulletin/Repair Instructions
This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above.
07-165-20R
Service Bulletin/Repair Instructions
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis.
12-279-20
Service Bulletin/Repair Instructions
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
11-194-20
Service Bulletin/Repair Instructions
This Service Information Bulletin addresses inquiries regarding the labels applied to the tumble generator valve (TGV) motors used on certain replacement intake manifold assemblies.
12-278-20
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address a limited number of customer concerns regarding light seen âleakingâ past the combination meter visor. A small gap can develop between the instrument panel (IP) and the combination meter visor as a result of slight dimensional differences in these parts. When the gap occurs, light may be seen leaking through the gap.
16-126-19
Service Bulletin/Repair Instructions
This bulletin announces a design change to the leather transmission selector lever grip. The change will address a small number of concerns regarding stickiness and / or roughness felt on a portion (Panel A shown in the illustration below) of the grip surface. The new part also enhances parts commonality among models.
07-162-19
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Currently, when the vehicle is locked by the auto-lock feature, if any door other than the driverâs door is unlocked manually before the driverâs door is unlocked, the auto-unlock operation is cancelled. The new logic keeps the auto-unlock operation from being cancelled regardless of which door is opened first.
15-221-18R
Service Bulletin/Repair Instructions
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
15-227-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
15-228-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) > Diagnostics with Phenomenaâ section as a starting point.
15-231-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
15-220-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
15-226-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-229-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-230-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-233-18R
Service Bulletin/Repair Instructions
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
15-243-19R
Service Bulletin/Repair Instructions
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
15-247-19R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
15-256-19
Service Bulletin/Repair Instructions
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above.
15-257-19
Service Bulletin/Repair Instructions
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.
15-255-19
Service Bulletin/Repair Instructions
On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending.
15-253-19
Service Bulletin/Repair Instructions
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
09-70-19
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.
12-262-19
Service Bulletin/Repair Instructions
This bulletin announces availability of a new hood lock release cable to address concerns of the front hood lock not releasing when the release lever is pulled. The new inner cable diameter has been increased and the shape of the cable end has been changed to improve engagement between the release cable end and the lock release mechanism. Latching of the hood is not affected by this change.
15-247-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
15-251-19
Service Bulletin/Repair Instructions
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
10-179-19
Service Bulletin/Repair Instructions
This Service Information Bulletin provides a procedure to âresetâ the headlight leveler system. After an affected vehicle is transported on a flatbed or other type of carrier, the headlight beam adjustment may become either too high or too low. During normal operation, system sensors measure inclination of the road surface in comparison to the vehicle and adjust the headlight beams accordingly. When moving the vehicle with the ignition off (typically during transport), the next time the ignition is ON, the system may adjust the headlights to the wrong height. Although the system will automatically adjust the headlights to the proper height after driving, the reset procedure below can be performed when necessary to eliminate the delay time needed for the system to readjust on its own.
16-123-19
Service Bulletin/Repair Instructions
This bulletin announces availability of a new CVT electric oil pump developed to address DTC P173B: ELECTRIC FLUID PUMP (CVT) PERFORMANCE. The related customer concern describes the Auto Start Stop warning lamp flashing and the system becoming inoperative under certain circumstances. When Auto Start/Stop is inoperative, the vehicle operates like a traditional vehicle not equipped with this feature. The new pumps contain revised judgement logic to eliminate false illumination of the warning lamp.
12-269-19
Service Bulletin/Repair Instructions
This bulletin announces 2 design changes to the EyeSight camera cover to prevent a rattling sound heard while driving. The changes involve the inside support ribbing near the front, center and a slight revision to the size of the bottom camera lens openings. Comparison images are provided below.
05-69-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
10-93-19
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the air conditionerâs pressure sensor to address customer concerns of the system blowing warm or not blowing cold air. In some cases, preliminary diagnosis may find codes B14A3, B14A4, B14EF or B14EE present. Review of actual system pressures using a manifold gauge set and comparing against values seen using the Subaru Select Monitor (SSM) may show the SSM readings much lower than the actual readings. These are all indications of a possible pressure sensor concern.
06-68-19R
Service Bulletin/Repair Instructions
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
15-243-19
Service Bulletin/Repair Instructions
This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
02-163-16R
Service Bulletin/Repair Instructions
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
18-196-19
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
07-155-19
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicle or the button on the key fob. This condition is also accompanied by three short beeps. Logic changes have been incorporated into the new module to ensure proper operation of the PRG system.
12-261-19R
Service Bulletin/Repair Instructions
This Service Information bulletin provides helpful tips to use when removing or reinstalling the EyeSight camera cover. Improper removal / installation practices can damage the camera cover and also have a negative effect on the operation of the system, cause a rattling condition to develop, or both.
15-242-19
Service Bulletin/Repair Instructions
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRONGLY suggested both Technicians and Service Advisors read through this material carefully and in its entirety as the intent of this tool is to help Service Department staff enhance Customer Satisfaction, save valuable time and in some cases, reduce unnecessary component replacements.
12-263-19
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address a rattling -type sound heard coming from the front door(s). In some cases, the plastic sensor plate mounted to the inner door panel may rattle against the steel structure.
15-235-18R
Service Bulletin/Repair Instructions
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
07-151-19
Service Bulletin/Repair Instructions
This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries regarding DTCs B112C and/or B112E. Insome cases, when multiple functions are processed by the DMS control module at the same time, a task error may occur and cause the system?s indicator lamp to illuminate yellow (as opposed to green during normal system is operation).
02-170-17R
Service Bulletin/Repair Instructions
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
12-260-19
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address a small number of customer concerns regarding a metallic rattle or chirping -type sound heard coming from the top of the front ?A? pillar area. The sound may originate from either side of the vehicle.
07-149-19
Service Bulletin/Repair Instructions
This Service Information bulletin serves a quick reminder to always perform the Clear Memory function of the Airbag system using the Subaru Select Monitor 4 after replacement of any airbag system sensor. Failure to do so will most likely result in the sensor-related DTC(s) remaining in memory, Airbag warning light illumination and possible unnecessary component replacement. Clearing DTCs after a repair then confirming codes do not return is the most effective method of verifying a proper repair and should always be performed.
WUC-88R
Service Bulletin/Repair Instructions
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
GEN 3-1
Service Bulletin/Repair Instructions
Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.
12-259-19
Service Bulletin/Repair Instructions
This Service Information bulletin announces a design change to the cowl panel. The change was made to the shape of the part which will eliminate a gap between the cowl panel and the windshield in the lower corner area as shown in the photo below. The gap may develop during expansion and contraction of the plastic cowl panel material as a result of temperature changes.
15-238-19
Service Bulletin/Repair Instructions
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
02-178-18R
Service Bulletin/Repair Instructions
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
WUC-88
Service Bulletin/Repair Instructions
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
16-118-18
Service Bulletin/Repair Instructions
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) for detection of DTC P1518: STARTER SWITCH CIRCUIT LOW. After using the Remote Engine Starter (RES) to start an applicable vehicle equipped with the Auto Start-Stop System, the TCM may mistakenly detect DTC P1518 when the engine automatically restarts and cause the AT TEMP warning lamp to illuminate.
15-235-18
Service Bulletin/Repair Instructions
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
07-142-18
Service Bulletin/Repair Instructions
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).
15-234-18
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
216316
Service Bulletin/Repair Instructions
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
0116809R
Service Bulletin/Repair Instructions
Replacement Key and Immobilizer Info
0213212R
Service Bulletin/Repair Instructions
Diagnosis and Repair for AVCS-Related DTCs
171713R
Service Bulletin/Repair Instructions
Event Data Recorder (EDR) Function of Airbag Module
Announcements-2
Service Bulletin/Repair Instructions
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
037012R-1
Service Bulletin/Repair Instructions
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
037012R
Service Bulletin/Repair Instructions
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.
0214013
Service Bulletin/Repair Instructions
Oil Filler Cap Gasket Coming Unseated
171713
Service Bulletin/Repair Instructions
Event Data Recorder (EDR) Function of Airbag Module
WQE41-1
Service Bulletin/Repair Instructions
Puddle Light Recall
037012
Service Bulletin/Repair Instructions
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts