Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
05-62-18R
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
SubaruNet Announcement (C
This Announcement provides diagnostic assistance for CVT issues.
15-308-23R
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.
16-154-25R
This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.
16-156-25R
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
16-158-26
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.
15-304-22R
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Techtips newsletter locator index.
15-333-25R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
09-123-24R
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)
02-193-24R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
09-81-21R
This bulletin announces design changes made to the fuel injector and fuel pipe in response to the DTCs listed DTC P030* / Engine Knocking / DTC P219C-D-E-F. (This is an revised version of the original bulletin.)
SubaruNet Annoucement (E
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
This announcement provides information on the remanufactured CVT transmission program.
18-230-26
This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).
07-240-26R
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
09-123-24
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1).
18-226-25R
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
15-333-25
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
18-228-25
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
Subaru Tech Tips (Article
Subaru service article locator.
15-130-08R
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-235-25
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Subaru Service Technical Support Newsletter special edition.
17-21-25
This Bulletin announces the availability of a new part Extender Belt. This is for customers who find it necessary to increase the length of their seat belt.
SubaruNet Annoucement
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
Subarunet Announcement (W
This is an update to WRG-22 Impreza headlamp Non-compliance recall.
02-192-24R
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
09-115-24R
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs) detected by the Engine Control Module: • P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 • P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 • P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 • P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2
14-31-25
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
Subarunet Announcement
Update safety recall: WRG-22 Impreza headlamp non -compliance final phase mailing to owners.
09-120-24R
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: • P0016: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A • P0017: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor B • P0018: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor A • P0019: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor B • P0087: Fuel Rail/System Pressure – Too Low Bank 1 These files contain enhanced logic for the self-diagnosis program of the ECM and to optimize stabilization of fuel pressure.
16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
15-317-24R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.
WRG-22R
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.
RC5 Head Unit OTA
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
11-205-25
This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by the Engine Control Module (ECM).
09-122-24R
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
02-193-24
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
07-59-07R
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-312-23R
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules.
15-298-22R
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
02-191-22R
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
15-316-24R
This bulletin announces the procedures required to reprogram the DCM (Data Communication Module) in Gen1 Subaru vehicles in response to the 3G network sunsetting.
03-94-24
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
09-127-24
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM). These files address concerns of the starter motor not operating in low ambient temperatures (less than 0 Degrees Celsius/ 32 Degrees Fahrenheit).
15-245-19R
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models as listed.
Thermo Control Valve Vide
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
15-211-17R
This bulletin addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.
05-91-24
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
09-120-24
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: P0016, P0017, P0018, P0019, P0087.
06-90-24
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
07-221-23R
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.
09-115-24
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).
09-121-24
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from half-throttle.
09-122-24
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
09-73-20R
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator.
16-112-18R
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
FAQ 15-317-24R
T16 Warranty Extension (15-317-24R) Frequently Asked Questions.
SubaruNet Announ
This announcement is in regard to the WRG-22 Impreza Headlamp non-compliance recall on 2017MY Impreza's.
15-321-23R
This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
12-321-21R
This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.
Subaru notice to
This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).
15-316-24
This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network.
15-317-24
Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.Â
18-232-23
This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.
09-110-23R
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
09-110-23
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
18-231-23
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.
07-221-23
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.
15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
02-131-12R
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
WRG-22
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.
12-247-23R
This bulletin announces a design change made to the rear gate stay assemblies.
12-247-23
This bulletin announces a design change made to the rear gate stay assemblies.
16-131-20R
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
09-90-22R
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
07-184-20R
This bulletin announces a design change made to the power window main switches used in the models listed.
5-88-21R
This bulletin announces a design change made to the front stabilizer bushings.
18-230-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle.
Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
12-288-20R
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.
09-90-22
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
18-218-22
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.
18-222-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
Subarunet Announ
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.
15-291-22
Going forward when a customerâs vehicle is equipped with a DCM that does not have Software version ID DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.
05-75-20R
This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right. (Crosstrek Hybrid only)
05-75-20
This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right.
Remote Engine St
Remote engine start system troubleshooting guide.
03-87-21
This bulletin provides a repair procedure for R152 type rear differentials.
02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
15-287-21
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
02-188-21
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.
09-81-21
This bulletin announces design changes made to the fuel injector assembly in response to misfire DTC P030x, engine knocking, and/or DTCs P219C-D-E-F.
15-195-16R
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.
07-198-21
This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine.
09-77-21R
This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.
18-214-21
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
09-77-21
This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.
15-177-14R
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation âGen 2â and âGen 2.1â F10 Navigation and Display Audio systems.
15-280-21R
Gen1 Telematics Reprogramming for 3G Sunset.
WTN-74R
Subaru of America, Inc. (Subaru) is recalling certain 2017 model year Impreza vehicles with Harman navigation/audio head units to update software affecting the operation of the rear view camera image.
WUA-86R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.
15-254-19R
Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Units (H/U)
02-187-21
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
15-279-21R
Subaru of America, Inc. (SOA) will be offering all active Gen1 STARLINK subscribers a complimentary Data Communication Module (DCM) update at any Subaru retailer for a predetermined period ending in February 2022. (Manual Transmission Vehicles with Push Button Start ONLY).
18-209-21
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
12-319-21
This bulletin announces design changes made to the front and rear door glass run channels.
05-85-21R
This bulletin announces a design change made to the TPMS valve assemblies.
WUQ-02R
This recall (WUQ-02) has been expired and superseded to the WRE-21 recall.
06-82-21
This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps.
05-76-20R
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
12-312-21
This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
14-27-21
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A.
05-82-21
This bulletin announces a design change made to the front strut dust cover to address a rubbing-type sound.
15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.
11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
12-224-17R
This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.
14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
15-210-17
This bulletin provides a service procedure for replacement of the A/C compressor clutch stator.
18-205-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-267-20R
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
03-82-18R
This bulletin announces a design change to the clutch release bearing.
12-306-20R
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.
05-70-19R
This bulletin announces a design change made to the rear wheel / brake backing plates.
03-85-20R
This bulletin announces the availability of new propeller shaft assemblies.
15-208-17R
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM.
16-131-20
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
12-296-20R
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets.
10-19-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
07-184-20
This bulletin announces a design change made to the power window main switches used in the models listed.
09-73-20
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator.
07-183-20
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.
12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.
05-78-20
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed.
18-201-20
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site.
Subaru Starlink
Update for STARLINK Multimedia Software and Navigation Maps.
12-297-20
This bulletin announces a design change made to the rear seat folding center arm rest.
09-72-20R
This bulletin announces availability of new intake manifold assemblies.
05-76-20
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
15-271-20
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
12-293-20
This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding.
09-72-20
This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and being drawn into the engine.
15-238-19R
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
06-75-20
This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed.
12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.
01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices)
15-263-20
In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit.
09-71-20
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area.
07-174-20
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
12-283-20
This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.
12-284-20
This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling.
17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-171-20
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
12-279-20R
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
18-199-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
01-180-20
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
07-169-20
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
15-199-16R
This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
15-204-16R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
WUR-03R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hoseâs inner and outer layers.
11-196-20
This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above.
07-166-20
This Service Information Bulletin announces part number change information for the ignition coils used on the models listed.
WUR-03 HOSES
Part Supply update for part numbers 26592FL010 and 26592FL000.
Subaru Retailers
This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles.
07-129-18R
This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor Systemâs (TPMS) real-time display function. Under certain high-altitude conditions, the tire pressure values displayed in the combination meter may not be accurate. NOTE: The TPMS Real Time display is independent of the actual TPMS function. Should an actual low tire pressure condition occur, the TPMS indicator light will illuminate as expected.
WUP-01R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-233-18R
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
15-243-19R
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
WUR-03
In the intrest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose's inner and outer layers. The condition presents itself as a noticeable swelling of the hose rubber near the fittings. However, the change in appearance does not affect the performance of the braking system.
15-254-19
On August 23rd, 2018, the first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending.
WUP-01
Subaru f America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
WUS-04
Subaru of America, Inc. (Subaru) is initiating a safety recall for certain 2017 model year Impreza vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Please note: while the reason and safety risk behind this recall are the same as WUP-01, this recall differs in the work process and remedy.
07-161-19
This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. The change involves the mixture ratio of Argon to Helium used in the inflator gas: ⢠OLD gas ratio: 94% Argon, 6% Helium ⢠NEW gas ratio: 96% Argon, 4% Helium. All other specifications of these modules are unchanged.
15-253-19
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
09-70-19
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.
06-65-18R
This bulletin announces a new Vehicle Dynamics Control (VDC) Module and Hydraulic Control Unit (VDCCM&HCU). The new part was designed to address a small number of customer concerns regarding a clicking or ticking-type sound heard coming from the driverâs side footrest area. The new modules incorporate logic with enhanced internal solenoid and motor control characteristics.
06-68-19R
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
16-121-19R
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
15-243-19
This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
Harman-update-in
In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units.
02-163-16R
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
16-121-19
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
15-217-18R
IMPORTANT: This Service Bulletin has been as been replaced by TSB 15-240-19R entitled ?New Harman Audio Amplifiers?. Please refer to this new bulletin for the latest information regarding this condition.
02-170-17R
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
15-240-19
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head unit off and back on again in a short amount of time ? Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance ? No response from the volume control knob.
15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).
15-238-19
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
02-178-18R
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
16-119-19
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
11-189-19
This Service Information bulletin announces a change to the required thread sealer used when installing the PCV valve into the engine block. The previously used material may solidify and cause damage to the engine block threads during PCV valve removal.
15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
03-82-18
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
10-89-18
This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.
07-141-18
This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. The change to a ?Tree Type? clip from an ?Anchor Type? was made to secure the harness tighter and improve assembly line productivity. Comparison images are provided below.
07-140-18
This bulletin announces an additional troubleshooting step to follow when diagnosing a DTC U0284: ?LOST COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Water intrusion into the harness wiring leading to connector B63 for the Active Grille Shutter (AGS) may lead to corrosion of the harness wiring and / or connector terminals and result in a communication loss with the ECM.
12-251-18
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
06-65-18
This bulletin announces a new Vehicle Dynamics Control (VDC) Module and Hydraulic Control Unit (VDCCM&HCU). The new part was designed to address a small number of customer concerns regarding a clicking or ticking-type sound heard coming from the driver?s side footrest area. The new modules incorporate logic with enhanced internal solenoid and motor control characteristics.
WTT-79R
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air conditioning is operating at maximum capacity. Under certain hot weather conditions, when the vehicle?s air conditioning is running at full capacity, the engine programming may not account for the additional load placed on the engine when slowing down or coming to a stop. In some cases, this could cause the engine to stall requiring the driver to immediately restart the vehicle.
04-22-18
This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when driving on rough roads.
02-175-18R
This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
16-115-18
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.
15-232-18
This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
15-233-18
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern
15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. I
15-228-18
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
18-194-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
WTT-79
Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.
12-233-18R
This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. The new parts make closing the doors easier while maintaining a tight seal against air and water intrusion and reducing outside road noise levels in the cabin.
12-247-18
Impreza 5-door models only. This Service Information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. Tonneau Cover) is re-installed properly after removal. Although the cover fits and operates if not installed properly, wrinkling and / or damage to the cover material can occur.
02-175-18
This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
07-137-18
Models with Automatic Headlight Beam Leveler System only. This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH or RH.
05-62-18
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. The strut mount cap / seal shape has been changed (outside diameter increased by 30mm) and reinforced to provide improved sealing against water intrusion. NOTE: Any rust accumulation as described here is cosmetic and will not impair functionality of the strut top.
02-176-18
This Service Information bulletin announces a design change to the upper oil pan baffle plate used on the models listed above. The new plate has a relief to allow for use of an oil level sensor which will be used in future production.
07-131-18R
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
12-245-18
5 DOOR MODELS ONLY. This Service Information bulletin announces a design change to the rear gate trim panels. The change was made to the areas of the panels where they fit together to improve production line efficiency.
15-222-18
This bulletin announces a design change to the A/C Condenser receiver-dryer assembly. The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.
18-193-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
12-235-18
SEDAN (4DR) MODELS ONLY. This bulletin provides part information and a Service Procedure to address a customer concern of the trunk release being difficult to operate. The release cable may not be operating the trunk latch mechanism properly. The trunk lid cord (wire harness) has been changed with the addition of a new style retaining clip
15-220-18
This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit
18-192-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
15-217-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
07-129-18
This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor System?s (TPMS) real-time display function. Under certain high-altitude conditions, the tire pressure values displayed in the combination meter may not be accurate.
07-131-18
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
hk-questionaire-
Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then evaluate what is needed and then improve the system accordingly to prevent the undesired outcome in the future.
HARMON-TSG
The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system.
12-231-18
( 2017-2018MY Impreza - 5 Dr Only)
f10-audio-navi-d
Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately
06-60-17
This bulletin announces reprogramming files to optimize the Vehicle Dynamic Control (VDC) control module. When diagnosing an inoperative VDC system, the Select Monitor may display incorrect freeze frame data.
15-212-17
ALL OUTBACKS AND 5-DOOR IMPREZA MODELS ONLY. This bulletin announces a design change of the tonneau cover assembly to address customer concerns of the handle portion coming loose. The handle has been changed to optimize retention and made available as a service part separate from the tonneau cover.
07-123-17
A design improvement has been made to the warning box assembly for improved responsiveness. The warning box is located inside the overhead map light assembly as shown in the illustrations below. The warning box part number has also been changed. On affected vehicles, the passenger?s airbag ON/OFF indicator flashes, the airbag warning lamp illuminates and DTC B1661: ?PASSENGER?S AIRBAG ON/OFF INDICATOR FAILURE? is stored. This DTC indicates communication between the warning box and combination meter has failed. The condition is more likely to be observed during high ambient temperature conditions. In some cases, there may also be a DTC B1502: ?WARNING BOX COMMUNICATION MALFUNCTION? stored in the combination meter memory.
02-170-17
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
12-228-17
This bulletin provides a repair procedure to address a small number of customer reports of improper fit or misalignment between the front door trim panel and the instrument panel's (IP) ornament panel (garnish). Service Procedure provided.
07-119-17
This Service Information bulletin announces a production method change to the rear combination lamp assembly. The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.
02-166-17R
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.
15-196-16R
ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. * The DCM may be off the network due to vehicle storage or other network factors. * The DCM may be lacking power or ground due to some body side electrical concern. * The DCM may have an internal failure.
02-166-17
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.
1117217
This bulletin announces the availability of reprogramming files to optimize the ECM. The new logic will address isolated customer concerns of a hesitation and / or a stumble felt on light acceleration and in some cases, a possible DTC P05A0 which may set in the ECM memory.
12-209-16
This bulletin announces a design change to the front speaker grille. The new grilles have increased retention capabilities to address customer concerns of a loose fit.
15-204-16
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
12-207-16
This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.
139916R
Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber/supplier for the most updated formula information.
216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
01-174-16
This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers (inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) features. Examples of these types of stickers include: * Government facility / Military base access stickers * State-mandated Vehicle Safety Inspection and Emission Compliance stickers * Parking Permit Stickers The cameras used by both of these features require a clear, unobstructed "view" through the windshield for their proper operation. The illustration below shows the "Prohibited area" in gray. Any stickers mandated to be placed within the Prohibited area should be placed to the right of the EyeSight stereo camera and HBA camera, outside of the Prohibited area as shown in the illustration below. Viewed from inside the vehicle, the left edge of the sticker must be placed no more than 14 inches (slightly less is preferred as a "cushion" for measuring variation) from the right edge of the windshield as shown in the illustration and indicated by the box outlined in blue. Always consult state and local regulations applicable to windshield sticker placement.
0116809R
Replacement Key and Immobilizer Info
0213212R
Diagnosis and Repair for AVCS-Related DTCs
171713R
Event Data Recorder (EDR) Function of Airbag Module
064614
This bulletin provides a revised adjustment procedure to be used when diagnosing Brake Light Switch (BLS) -related DTCs C1531 and/or C0054. If the BLS is out of adjustment, the ABS and/or VDC warning lamp may illuminate.
Announcements-2
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
037012R-1
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
037012R
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.
0214013
Oil Filler Cap Gasket Coming Unseated
171713
Event Data Recorder (EDR) Function of Airbag Module
WQE41-1
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0117113
Additional PDI Procedure for Installation of Tie-Down Hole Plugs
037012
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.