Vehicle report

2020 SUBARU IMPREZA

Service bulletins

208 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

05-62-18R

Service Bulletin/Repair Instructions

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

SubaruNet Announcement (C

Other

This Announcement provides diagnostic assistance for CVT issues.

15-308-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

16-132-20R

Service Bulletin/Repair Instructions

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.

16-154-25R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.

16-158-26

Service Bulletin/Repair Instructions

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.

15-304-22R

Service Bulletin/Repair Instructions

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Article Locator

Other

Techtips newsletter locator index.

15-333-25R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin

09-123-24R

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)

16-159-26

Service Bulletin/Repair Instructions

This bulletin provides new diagnostic steps for DTC P0851 and P0852 to be used in conjunction with the applicable Service Manual.

02-193-24R

Service Bulletin/Repair Instructions

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)

09-74-21R

Service Bulletin/Repair Instructions

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)

09-81-21R

Service Bulletin/Repair Instructions

This bulletin announces design changes made to the fuel injector and fuel pipe in response to the DTCs listed DTC P030* / Engine Knocking / DTC P219C-D-E-F. (This is an revised version of the original bulletin.)

SubaruNet Annoucement (E

Other

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

16-156-25R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the CVT Control Valve Body which incorporates an enhanced valve sleeve to improve durability. (This is an revised version of the orignal bulletin.)

01-167-08R

Service Bulletin/Repair Instructions

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

Other

This announcement provides information on the remanufactured CVT transmission program.

18-230-26

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).

07-240-26R

Service Bulletin/Repair Instructions

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

03-97-26

Service Bulletin/Repair Instructions

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

16-155-25R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

05-97-26

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

10-105-25R

Service Bulletin/Repair Instructions

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

15-219-18R

Service Bulletin/Repair Instructions

This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully

SubaruNet Announcement (A

Other

This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.

Subaru Tech Tips Special

Service Bulletin/Repair Instructions

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

15-300-22R

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).

Subarunet Announcement (E

Other

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.

09-123-24

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1).

18-226-25R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).

18-228-25R

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

15-333-25

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

18-228-25

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

Subaru Tech Tips (Article

Other

Subaru service article locator.

15-130-08R

Service Bulletin/Repair Instructions

This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

15-319-24R

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start (RES) system being the only non-functioning feature with telematics.

07-233-25R

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.

07-236-25

Service Bulletin/Repair Instructions

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

07-235-25

Service Bulletin/Repair Instructions

In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

16-156-25

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.

07-233-25

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.

15-266-20R

Service Bulletin/Repair Instructions

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

15-322-25R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

15-320-24R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

SubaruNet Announcement

Other

Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.

13-108-25

Service Bulletin/Repair Instructions

This bulletin provides information on paint codes for vehicles in the 2026 line up.

Subaru Service Technical

Other

Subaru Service Technical Support Newsletter special edition.

17-21-25

Service Bulletin/Repair Instructions

This Bulletin announces the availability of a new part Extender Belt. This is for customers who find it necessary to increase the length of their seat belt.

15-236-18R

Service Bulletin/Repair Instructions

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

15-256-19R

Service Bulletin/Repair Instructions

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.

SubaruNet Annoucement

Other

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.

15-251-19R

Service Bulletin/Repair Instructions

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

SubaruNet Announcement (S

Other

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.

01-168-09R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

02-192-24R

Service Bulletin/Repair Instructions

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

09-115-24R

Service Bulletin/Repair Instructions

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs) detected by the Engine Control Module: • P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 • P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 • P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 • P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2

07-205-22R

Service Bulletin/Repair Instructions

This bulletin announces the availability of new reprogramming files for the Subaru Rear Vehicle Detection (SRVD) system.

14-31-25

Service Bulletin/Repair Instructions

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.

09-51-08R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.

09-120-24R

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: • P0016: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A • P0017: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor B • P0018: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor A • P0019: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor B • P0087: Fuel Rail/System Pressure – Too Low Bank 1 These files contain enhanced logic for the self-diagnosis program of the ECM and to optimize stabilization of fuel pressure.

Subarunet Announcement

Other

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.

15-322-25

Service Bulletin/Repair Instructions

This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.

RC5 Head Unit OTA

Other

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11-205-25

Service Bulletin/Repair Instructions

This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by the Engine Control Module (ECM).

09-129-24R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.

09-122-24R

Service Bulletin/Repair Instructions

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

02-193-24

Service Bulletin/Repair Instructions

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

07-59-07R

Service Bulletin/Repair Instructions

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

15-298-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

02-192-24

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

07-178-21R

Service Bulletin/Repair Instructions

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

15-320-24

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

09-129-24

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.

02-191-22R

Service Bulletin/Repair Instructions

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

03-94-24

Service Bulletin/Repair Instructions

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.

09-127-24

Service Bulletin/Repair Instructions

This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM). These files address concerns of the starter motor not operating in low ambient temperatures (less than 0 Degrees Celsius/ 32 Degrees Fahrenheit).

Thermo Control Valve Vide

Other

This thermo control valve video contains information on the replacement of thermo control valve.

13-107-24

Service Bulletin/Repair Instructions

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

05-91-24

Service Bulletin/Repair Instructions

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

09-120-24

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: P0016, P0017, P0018, P0019, P0087.

06-90-24

Service Bulletin/Repair Instructions

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.

07-221-23R

Service Bulletin/Repair Instructions

This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.

09-115-24

Service Bulletin/Repair Instructions

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).

09-121-24

Service Bulletin/Repair Instructions

This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from half-throttle.

09-122-24

Service Bulletin/Repair Instructions

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

09-73-20R

Service Bulletin/Repair Instructions

This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator.

15-319-24

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start (RES) system being the only non-functioning feature with telematics.

12-321-21R

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.

15-242-19R

Service Bulletin/Repair Instructions

This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.

15-257-19R

Service Bulletin/Repair Instructions

This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers.

18-225-22R

Service Bulletin/Repair Instructions

This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable.

18-232-23

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.

09-110-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

09-110-23

Service Bulletin/Repair Instructions

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.

18-231-23

Service Bulletin/Repair Instructions

This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.

07-221-23

Service Bulletin/Repair Instructions

This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.

15-282-21R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

15-285-21R

Service Bulletin/Repair Instructions

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

12-249-23R

Service Bulletin/Repair Instructions

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

02-131-12R

Service Bulletin/Repair Instructions

The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.

15-240-19R

Service Bulletin/Repair Instructions

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.

16-136-22R

Service Bulletin/Repair Instructions

This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.

15-255-19R

Service Bulletin/Repair Instructions

Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).

07-217-23

Service Bulletin/Repair Instructions

This Bulletin announces additional cautions being added to the Owner’s Manual and Service Manual regarding the operation of door locks.

12-247-23R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the rear gate stay assemblies.

12-247-23

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the rear gate stay assemblies.

16-131-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.

09-90-22R

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).

5-88-21R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front stabilizer bushings.

18-230-22

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals.

15-302-22

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Tech Tips

Service Bulletin/Repair Instructions

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

15-298-22

Service Bulletin/Repair Instructions

This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

18-225-22

Service Bulletin/Repair Instructions

This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected.

09-90-22

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).

WRG-21R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

18-218-22

Service Bulletin/Repair Instructions

This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.

18-222-22

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

15-192-22R

Service Bulletin/Repair Instructions

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

01-175-16

Service Bulletin/Repair Instructions

This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.

Subarunet Announ

Service Bulletin/Repair Instructions

WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.

03-87-21

Service Bulletin/Repair Instructions

This bulletin provides a repair procedure for R152 type rear differentials.

15-249-19R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

02-189-22

Service Bulletin/Repair Instructions

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

WRG-21

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

15-287-21

Service Bulletin/Repair Instructions

This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.

02-188-21

Service Bulletin/Repair Instructions

This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.

SubaruNet Announ

Service Bulletin/Repair Instructions

WRG-21 Fuel Pump Parts Scrapping.

09-81-21

Service Bulletin/Repair Instructions

This bulletin announces design changes made to the fuel injector assembly in response to misfire DTC P030x, engine knocking, and/or DTCs P219C-D-E-F.

15-195-16R

Service Bulletin/Repair Instructions

This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.

07-198-21

Service Bulletin/Repair Instructions

This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine.

09-77-21R

Service Bulletin/Repair Instructions

This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.

18-214-21

Service Bulletin/Repair Instructions

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

09-77-21

Service Bulletin/Repair Instructions

This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.

Tech tips

Service Bulletin/Repair Instructions

Subaru Service and technical support line newletter QMR of the Month.

WRC-21R

Service Bulletin/Repair Instructions

Continental Tire the Americas, LLC (CTA) has issued a safety recall for multiple tire lines, within the filing of NHTSA safety recall ID 21T-001.

WRG-20R

Service Bulletin/Repair Instructions

Coverage for this Continental tire recall is now expired.

02-187-21

Service Bulletin/Repair Instructions

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

18-209-21

Service Bulletin/Repair Instructions

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

12-319-21

Service Bulletin/Repair Instructions

This bulletin announces design changes made to the front and rear door glass run channels.

05-85-21R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the TPMS valve assemblies.

06-82-21

Service Bulletin/Repair Instructions

This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps.

12-312-21

Service Bulletin/Repair Instructions

This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.

07-190-21

Service Bulletin/Repair Instructions

This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with Apple® CarPlay® certification.

14-27-21

Service Bulletin/Repair Instructions

This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A.

05-82-21

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front strut dust cover to address a rubbing-type sound.

15-221-18R

Service Bulletin/Repair Instructions

This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.

11-200-20R

Service Bulletin/Repair Instructions

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

14-22-16R

Service Bulletin/Repair Instructions

To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

07-184-20R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the power window main switches.

18-205-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

15-265-20R

Service Bulletin/Repair Instructions

This bulletin provides an overview and basic instructions for use of the “Destination to Vehicle” feature of the Gen 2 Telematics system.

15-267-20R

Service Bulletin/Repair Instructions

This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.

12-306-20R

Service Bulletin/Repair Instructions

This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.

WRG-20

Service Bulletin/Repair Instructions

Continental Tire the Americas, LLC (CTA) has issued a safety recall for multiple tire lines, within the filing of NHTSA safety recall ID 20T-018. One of the tire lines included in CTA’s recall, the Continental ProContactTM TX P205/55R16 89V tire, was an OE tire for Subaru installed on certain 2020 MY Impreza vehicles equipped with 16-inch wheels. Please note, CTA notified Subaru that only one (1) tire with this condition may have been supplied to Subaru, but the recall includes 5,590 20MY Impreza vehicles based on traceability of tire production week and mold number, to ensure that the potentially defective tire is captured.

16-131-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

12-296-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets.

10-19-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

09-73-20

Service Bulletin/Repair Instructions

This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator.

07-183-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.

12-302-20

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.

05-78-20

Service Bulletin/Repair Instructions

This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed.

18-201-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site.

Subaru Starlink

Service Bulletin/Repair Instructions

Update your STARLINK Multimedia Software and Navigation Maps.

18-200-20

Service Bulletin/Repair Instructions

This bulletin provides a description of current changes to Service Manuals.

09-72-20R

Service Bulletin/Repair Instructions

This bulletin announces availability of new intake manifold assemblies.

15-271-20

Service Bulletin/Repair Instructions

This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.

12-293-20

Service Bulletin/Repair Instructions

This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding.

09-72-20

Service Bulletin/Repair Instructions

This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and being drawn into the engine.

15-266-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

15-267-20

Service Bulletin/Repair Instructions

This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

01-183-20

Service Bulletin/Repair Instructions

Vehicle repair program for customers affected by the COVID-19 quarantine.

01-181-20

Service Bulletin/Repair Instructions

All Models (Vehicle Cleaning- COVID-19Best Practices)

09-71-20

Service Bulletin/Repair Instructions

This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area.

12-283-20

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.

07-173-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.

17-17-13R

Service Bulletin/Repair Instructions

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

07-171-20

Service Bulletin/Repair Instructions

This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.

12-279-20R

Service Bulletin/Repair Instructions

This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.

01-180-20

Service Bulletin/Repair Instructions

This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.

07-169-20

Service Bulletin/Repair Instructions

This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.

07-165-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis.

15-227-18R

Service Bulletin/Repair Instructions

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.

15-231-18R

Service Bulletin/Repair Instructions

This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

15-220-18R

Service Bulletin/Repair Instructions

This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

15-226-18R

Service Bulletin/Repair Instructions

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

15-229-18R

Service Bulletin/Repair Instructions

This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) - Diagnostics with Phenomena” section as a starting point.

15-230-18R

Service Bulletin/Repair Instructions

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) - Diagnostics with Phenomena” section as a starting point.

15-233-18R

Service Bulletin/Repair Instructions

This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

15-243-19R

Service Bulletin/Repair Instructions

This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

15-247-19R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A “Route Calculation Unsuccessful” message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).

15-257-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.

15-253-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer’s Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

15-251-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: • When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. • The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. • The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.

216316

Service Bulletin/Repair Instructions

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

0116809R

Service Bulletin/Repair Instructions

Replacement Key and Immobilizer Info

0213212R

Service Bulletin/Repair Instructions

Diagnosis and Repair for AVCS-Related DTCs

171713R

Service Bulletin/Repair Instructions

Event Data Recorder (EDR) Function of Airbag Module

064614

Service Bulletin/Repair Instructions

This bulletin provides a revised adjustment procedure to be used when diagnosing Brake Light Switch (BLS) -related DTCs C1531 and/or C0054. If the BLS is out of adjustment, the ABS and/or VDC warning lamp may illuminate.

Announcements-2

Service Bulletin/Repair Instructions

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.

037012R-1

Service Bulletin/Repair Instructions

Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts

037012R

Service Bulletin/Repair Instructions

This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.

0214013

Service Bulletin/Repair Instructions

Oil Filler Cap Gasket Coming Unseated

171713

Service Bulletin/Repair Instructions

Event Data Recorder (EDR) Function of Airbag Module

WQE41-1

Service Bulletin/Repair Instructions

Puddle Light Recall

0117113

Service Bulletin/Repair Instructions

Additional PDI Procedure for Installation of Tie-Down Hole Plugs

037012

Service Bulletin/Repair Instructions

Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.