Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-308-23R
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-156-25R
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
15-304-22R
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Techtips newsletter locator index.
15-333-25R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
SubaruNet Annoucement (E
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
02-195-26
This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM) for certain vehicles equipped with 3.6L engines.
01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
This announcement provides information on the remanufactured CVT transmission program.
07-240-26R
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
05-84-21R
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
18-226-25R
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
18-228-25R
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
15-333-25
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
18-228-25
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
Subaru Tech Tips (Article
Subaru service article locator.
15-130-08R
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-235-25
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Subaru Service Technical Support Newsletter special edition.
SubaruNet Annoucement
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
14-31-25
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
Subarunet Announcement
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
RC5 Head Unit OTA
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
07-59-07R
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-298-22R
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
02-191-22R
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
03-94-24
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
06-90-24
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
16-112-18R
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
07-207-22R
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
18-231-23
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.
07-223-23R
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400). The new battery (SOA821B950) has a higher capacity and is slightly different in size.
15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
07-223-23
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400) once current inventory is depleted.
12-249-23R
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
09-103-23
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection.
06-87-22R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the listed models.
17-18-23
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
16-131-20R
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
Subarunet Announ
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Parking Brake (EPB) connector lock tab for certain 2015-2018MY Legacy, Outback & WRX models equipped with automatic transmissions.
5-88-21R
This bulletin announces a design change made to the front stabilizer bushings.
SubaruNet Announ
Battery Class Action Settlement Updates.
15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
05-88-21
This bulletin announces a design change made to the front stabilizer bushings.
12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
09-87-22
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
18-223-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
09-83-21R
This bulletin announces design change to the water pump assembly.
15-293-22
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
09-83-21
This bulletin announces design change to the water pump assembly.
12-228-21
This bulletin provides a service procedure to address customer concerns of a âsqueakingâ -type sound from the front seat(s).
16-102-16R
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
18-213-21
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-208-17R
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed equipped with F10 7â Navigation and 7â Display Audio head units.
WUJ-95R
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2016MY Legacy and Outback 2.5L models which may experience an exhaust noise and/or odor coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter
12-253-18R
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driverâs seat.
15-177-14R
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation âGen 2â and âGen 2.1â F10 Navigation and Display Audio systems.
07-195-21
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
02-187-21
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
18-206-21
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
05-85-21R
This bulletin announces a design change made to the TPMS valve assemblies.
05-84-21
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
11-201-21
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address DTC P0116 and hard starting in cold temperature concerns when an accessory engine block heater is utilized.
11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
06-59-17R
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address customer concerns of a squeaking or squealing sound on the models listed above.
12-192-15R
Subaru of America, Inc. (SOA) Quality Assurance has identified an increase in the number of cracked windshields on some 2015 and 2016MY Legacy and Outback models. SOA has now further extended the warranty to 8 years / unlimited miles.
14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
16-107-17R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
WTB-63R
Subaru of America, Inc. (Subaru) is initiating a service campaign for all 2015 model year Legacy and Outback vehicles. Subaru has determined that vehicles affected by this Service Program require reprogramming of the Electronic Parking Brake (EPB) system.
12-308-21
This bulletin announces a design change made to the front seat hinge bolts.
15-205-16R
This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed involving âGen 2â F10 Navigation and Display Audio units with 7â display.
18-203-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
03-85-20R
This bulletin announces the availability of new propeller shaft assemblies.
16-131-20
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
05-80-20
This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics.
06-77-20R
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). DTCs C1531 and/or C1741 may set, the Hill Holder warning lamp and cancellation alarm may activate and/or the VDC warning lamp can illuminate.
WUJ-95
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2016MY Legacy and Outback 2.5L models which may experience an exhaust noise and/or odor coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter.
15-271-20
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices)
07-174-20
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-171-20
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
07-158-19R
IMPORTANT: This Service Bulletin has been as been replaced by TSB 07-170-20 dated 02/21/2020 entitled Reprogramming File Availability for EyeSight DTC B280B: VDC Abnormal. Please refer to this new bulletin for the latest information regarding this condition.
07-170-20
This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.
15-199-16R
This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
Subaru Announcem
Subaru of America, Inc. (Subaru) is initiating a service campaign/voluntary emissions recall for certain 2015-2016 model year Legacy and Outback vehicles. This campaign will involve replacement of the front exhaust pipe containing the catalytic converter.
07-152-19R
This bulletin announces availability of new power window switch assemblies.
07-163-19
This Service Information Bulletin announces IMPORTANT changes to the parts ordering and Service Procedures for replacement passenger airbag modules and airbag control modules used in the models listed above. The change is due to discontinuation of the original equipment passenger airbag module assemblies used in 2015-17MY vehicles. The replacement passenger airbag module assemblies for the 2015-17 MY Legacy and Outback will now be the same part used in 2018MY Legacy and Outback. The 2018MY Legacy and Outback also utilizes a different airbag control module than the 2015-17 MY Legacy and Outback. The 2018MY passenger airbag module assembly is now specified for 2015-18MY vehicles. As a result, whenever installing the 2018MY passenger airbag module on a 2015-17MY vehicle, the airbag control module AND airbag module assembly MUST be replaced together as a matching set.
15-253-19
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
16-124-19
This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small number of reports describing a squeaking -type sound heard while the engine is being cranked over. The sound results from contact between the starter pinion gear and the converter ring gear. Both the number and length of the welds securing the ring gear to the converter shell have been increased significantly.
15-172-14R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
07-158-19
This bulletin announces availability of reprogramming files to optimize the EyeSight camera unit. In some cases, when using the Adaptive Cruise Control feature, the EyeSight system may stop functioning, enter a fail-safe mode and store DTC B280B- VDC ABNORMAL. When the EyeSight system is inoperative, the vehicle operates like a traditional vehicle not equipped with this feature. Normal EyeSight system function is restored after cycling the ignition off and back on again.
12-246-18R
This bulletin provides a procedure for diagnosing and repairing customer concerns of a âpoppingâ or âsnappingâ -type sound heard when opening the sunroof. The sound may occur when the rear portion of the glass lid weatherstrip contacts or catches the roof frame when the sunroof is opened.
06-68-19R
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
10-90-19R
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the âpressedâ position but not returning to âflushâ with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
02-163-16R
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
WUB-87
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Legacy and Outback 2.5L SULEV vehicles. This campaign involves replacement of the front exhaust pipe assembly, which includes the catalytic converter. Due to an improper part number supersession for the EPF assembly, certain SULEV vehicles which had the EPF replaced by an authorized Subaru retailer may have had a non-SULEV specification part installed. Although there is no safety risk or noticeable change in vehicle operation, performance of the emission system may be insufficient to comply with required specifications.
WUB87-Announceme
Subarunet Aunouncement: Subaru of America, Inc. (Subaru) is initiating a service campaign/voluntary emissions recall for certain 2015-2018 model year Legacy and Outback SULEV (Super Ultra Low Emissions Vehicle) vehicles. This will affect 2,620 vehicles identified through Subaru warranty claim records indicating that the incorrect front exhaust pipe assembly may have been installed during a repair.
07-153-19
This service bulletin announces availability of the cap portion (a.k.a. spark plug boot) as a service part separate from the complete ignition coil assembly. If the cap portion as shown in the illustrations below is damaged during removal or replacement, it is no longer necessary to replace the complete ignition coil assembly.
04-17-17-R
This bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as coming from the Electronic Power Steering (EPS) gear box (steering rack) assembly. The repair (when applicable) involves installation of a new tension spring for the worm gear to reduce / eliminate the condition.
02-170-17R
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
06-70-19
This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module and Hydraulic Unit (VDCCM&H/U) on the models listed above. This change is in response to a very small number of customer inquiries regarding the Hill Holder system?s indicator lamp blinking once along with a single tone (chirp)being heard when starting the engine using the key, push-button or with use of a remote engine start.
15-239-19
This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors either pulling out of the trim panel and or gapping visibly at the base of the anchor between the black plastic spacer and trim panel.
16-120-19
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
10-90-19
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
02-178-18R
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
06-69-19R
This bulletin announces a design change made to the rear ABS wheel speed sensor on the models listed above. The change involves the addition of an additional shielding cover to protect the harness from damage caused by road debris.
02-134-12R
The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine. The new springs have different color paint marks to help identify their application.
16-119-19
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
05-67-19
This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above. The change was made to enhance productivity during the vehicle assembly process.
07-133-18
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
12-253-18
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly.
15-194-16R
This bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature. The new software also stops the Voice Guidance tone setting (as selected by the customer) from intermittently returning back to the system?s default setting.
18-194-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
02-177-18
In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
02-171-18R
This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. The additional foam better insulates the sensor from engine compartment heat which may lead to setting a DTC P0072. This information is applicable to models with or without the Active Grill Shutter (AGS) system.
06-63-18R
This bulletin announces a design change to the EPB adapter cord harness connector. In some cases, the retaining tab of the connector may become damaged as a result of removal or installation for diagnosis and later and cause DTC C1956 or C1957 to set and the brake warning lamp to illuminate. The retaining tab portion of the connector has been changed to improve its durability and prevent recurrence of the DTC. If there is no prior history of disconnection and the connector lock tab is not damaged, check for another possible cause for these DTCs.
12-246-18
This bulletin provides a procedure for diagnosing and repairing customer concerns of a "popping" or "snapping" -type sound heard when opening the sunroof. The sound may occur when the rear portion of the glass lid weatherstrip contacts or catches the roof frame when the sunroof is opened.
07-127-18R
This bulletin announces a design change to the power rear gate (PRG) rod. The new rod will address isolated cases of one end of the rod coming off the ball stud just as the latch releases and the gate starts to open / move.
05-64-18
This Service Information bulletin announces a change made to the rear frame stay mounting flange bolts. The new flange bolts (5 used per side) have been lengthened by 2mm to an overall length of 25mm.
11-181-18
This bulletin announces availability of reprogramming files to optimize the ECM. These new files will address an idle drop condition which may occur when the A/C system switches off at low engine RPM during warm-up after a cold start.
07-131-18R
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
07-127-18
This bulletin announces a design change to the power rear gate (PRG) rod. The new rod will address isolated cases of one end of the rod coming off the ball stud just as the latch releases and the gate starts to open / move.
07-131-18
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
F10-Gen2-NAV-15-
TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.
15-215-18
Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY. This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.
UPDATE - Removal
The corrected update files are now available for download from Subarunet. TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.
11-176-17
This bulletin announces availability of reprogramming files to optimize the ECM for control of battery charging functions. Depending on vehicle use conditions, the battery state of charge value may differ slightly from the actual value. The new logic will enhance charging system control and result in improved battery life.
11-174-17R
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer concerns: ? Check Engine light coming on (with DTC P05A0 stored in memory). ? Potential battery discharge (dead battery) after repeated periods of short-trip driving. ? A high (or ?hanging?) engine RPM after depressing the clutch pedal (Forester only).
15-212-17
ALL OUTBACKS AND 5-DOOR IMPREZA MODELS ONLY. This bulletin announces a design change of the tonneau cover assembly to address customer concerns of the handle portion coming loose. The handle has been changed to optimize retention and made available as a service part separate from the tonneau cover.
04-17-17R
This bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as coming from the Electronic Power Steering (EPS) rack assembly. The repair involves installation of a new tension spring for the worm gear to reduce / eliminate the condition. It should be noted the condition is NOT detrimental to the operation of the EPS system.
Special Service
The following special tool is required for servicing the 2015-2017MY Legacy and Outback Electronic Power Steering (EPS) rack assembly. This tool will be shipped directly to all Subaru retailers during September. Please reference TSB 04-17-17 for further information about the use of this tool. Each retailer will be supplied with one of these tools at no charge.
02-170-17
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
07-114-16R
This bulletin announces availability of a new power seat memory control module designed to address customer concerns of the seat memory feature not operating properly. When pressing the buttons to recall one of the last seat positions memorized, the seat (height, backrest position, etc.) may not always return to the correct or exact positions previously selected (or stored in the control unit memory).
16-107-17
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.
02-168-17
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.
16-104-17R
This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
04-15-17
This bulletin announces a new steering column assembly designed to address a limited number of customer concerns involving the tilt mechanism portion not staying locked. This condition can only occur during the process of adjusting the steering column?s tilt position if the tilt lever is not pushed up all the way back up when completed. Once the column is fully locked (the tilt lever is pushed all the way up), there is no concern of possible release.
12-219-17
This bulletin provides new part information and an identification procedure to address a small number of vehicles identified with a sticking secondary hood latch mechanism. The hood latch mechanism is exposed to foreign materials during normal use which can accumulate and cause the secondary portion to not operate properly. The spring-loaded secondary latch is manually released (after pulling the inside hood release lever to operate the primary latch mechanism) by the operator to open the hood. If faulty, the spring may not have enough force to return the lever back to its original position while the hood is open. Once the hood is closed, the secondary latch is forced into the closed position by design.
12-218-17
This bulletin provides supplemental information and an inspection point to use when diagnosing a wind rushing sound concern that persists on vehicles: * past the production change provided in TSB 12-176-14R, dated 10/28/2015 or * which have already had the repairs outlined in TSB 12-176-14R performed and the concern persists from the front door(s). PRODUCTION CHANGE INFORMATION: The latest production changes were implemented during September, 2015 starting with the following VINS: G3014581 (LEGACY) and G3230683 (OUTBACK).
12-216-17
This bulletin announces a design change to the roof rail assemblies. This change has been made in response to isolated customer concerns of a visible gap between the base portion of the rail assembly and the roof panel as shown in the example photo. The rail's retaining claws have been changed to optimize their holding force and eliminate any gapping.
1610417
CVT MODELS ONLY. This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
09-66-16
This bulletin announces a change in the production procedure for the rear muffler assembly. Spot-weld locations securing the outer shell portion have been changed to improve overall rigidity. A gap may develop at the spot welded seam as a result of repeated thermal shock (heating / cooling) which occurs during normal use. The gap does not create an exhaust leak. In some cases, a rattling sound from the muffler may develop.
02-164-16
This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch to increase durability
16-103-16
Only Models Equipped with TR690 CVT only. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
15-207-16
This bulletin announces a design change to the USB connector inside the USB-AUX unit to address customer concerns of the USB cable becoming stuck and / or difficult to remove.
15-193-16R
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
15-182-15R
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
15-183-15R
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
15-198-16R
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
15-205-16
This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: ? Mirrorlink 1.1 updates ? Enable Mute function for Navigation guidance ? Incomplete display of intersection names in combination meter ? Increased accuracy of the XM Traffic information displayed ? Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).
07-115-16
The SRVD system diagnostic software was updated as part of the July, 2016 SSM version. One change in particular involves the location of the display screen to check for DTC B2328, ?Rear Radar Internal Failure (Radar Misalignment)?. The new procedure is included in the Service Manual for 2016MY but NOT in the Service Manual for 2015MY vehicles. This Service Information bulletin provides the updated procedure to follow when diagnosing the SRVD system used on 2015MY Legacy and Outback models.
07-114-16
This bulletin announces availability of a new power seat memory control module designed to address customer concerns of the seat memory feature not operating properly. When pressing the buttons to recall one of the last seat positions memorized, the seat (height, backrest position, etc.) may not always return to the correct or exact positions previously selected (or stored in the control unit memory).
12-208-16
This bulletin announces availability of new rear gate (PRG) stays designed to address customer concerns of other than expected PRG operation. The enhancement involves a change to the viscosity of the lubricant used for maintaining smooth operation of the 2 pressurized rear gate stays. If the PRG is left open for an extended period of time (longer than pproximately 5 minutes), the stays may develop increased operating resistance. This increased resistance is transferred to the PRG mechanism during closing causing an increase to the motor?s electrical current draw. As a result, the ?anti-pinch? feature of the PRG activates, a beep sound occurs and the gate re-opens without input from the customer. These symptoms may continue to occur on subsequent attempts to close the PRG. The anti-pinch feature is designed to operate if the gate comes in contact with an obstruction while closing. When activated, the gate reverses direction and re-opens automatically.
07-113-16
This bulletin announces a design change to the PRG mechanism in response to a small number of customer concerns regarding a gear-clash or grinding -type sound heard when opening or closing the rear gate. A material change and revised torque specification have been made to the drive gear retaining nut.
WTG67R
This repair procedure was previously published in TSB number 07-89-15R. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is now initiating a service program for certain 2015 model year Legacy and Outback vehicles as described in this service program bulletin. INTRODUCTION: During ocean transportation of the IG, ACC and EGI Main relays, moisture may be absorbed into them from exposure to very high ambient humidity conditions. During normal operation, this moisture is heated by the relay?s electric coils and evaporated while the engine is running however, it may not all be eliminated. If the vehicle is used in extreme cold temperatures (-20C / -4F), ice crystals may form on the relay?s contacts due to rapid heat radiation after the engine is turned off. As a result, these ice crystals can insulate and prevent electricity from flowing and lead to a contact failure. Should this occur, the engine may fail to start immediately. For example: if the engine is started under extreme cold temperatures, shut-off and left to ?soak? for approximately 20 minutes and then restarted, the described relay freezing / no-start condition may occur requiring several attempts to start the engine.
1818816
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
078915R
NOTE: As of 8/23/2016, this TSB has been replaced with Service Program Bulletins WTG-67 and WTH-68. Please refer to those publications for the most updated information relating to the repairs originally contained in TSB 07-89-15R.
WTG67WTH68
Subject: New Service Programs: WTG?67 and WTH?68 ? Relay replacement In the interest of customer satisfaction, Subaru of America, Inc. is initiating two service programs for certain 2015 and 2016 model year Legacy and Outback vehicles, for the repair procedure previously published in TSB number 07?89?15R. Description: Subaru has redesigned several ignition relays in order to provide improved cold weather re?starting performance. Under certain extreme cold weather conditions, after the engine is shut off, ice crystals may form inside the relay which may temporarily prevent the driver from re?starting the vehicle.
WTH-68
This repair procedure was previously published in TSB number 07-89-15R. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is now initiating a service program for certain 2015 and 2016 model year Legacy and Outback vehicles as described in this Service Program bulletin. INTRODUCTION: During ocean transportation of the EGI Main relays, moisture may be absorbed into them from exposure to very high ambient humidity conditions. During normal operation, this moisture is heated by the relay?s electric coils and evaporated while the engine is running however, it may not all be eliminated. If the vehicle is used in extreme cold temperatures (-20C / -4F), ice crystals may form on the relay?s contacts due to rapid heat radiation after the engine is turned off. As a result, these ice crystals can insulate and prevent electricity from flowing and lead to a contact failure. Should this occur, the engine may fail to start immediately. For example: if the engine is started under extreme cold temperatures, shut-off and left to ?soak? for approximately 20 minutes and then restarted, the described relay freezing/no-start condition may occur requiring several attempts to start the engine.
216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
12-206-16
All Models Listed with Seat Lifter Feature. This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.
12-203-16
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. A design change was made to the wave washer used at the attachment point to eliminate the sound. The sound can be heard when moving the buckle assembly side to side.
12-202-16
TSB: Rear Gate and Rear Gate Buffer Information. This bulletin describes a design change to the rear gate panel eliminating the plugs previously installed in the lower outer corner water drain holes. As a result of this change, there has been a change made to the rear gate buffers as described in the Service Procedure section below.
16-102-16
TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
06-10-16
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
15-200-16
Models with Fujitsu-TEN / FTEN / (F10) Gen2 Navigation System only. Fujitsu-TEN / FTEN / (F10) Navigation: Voice Recognition Concerns with Finding Addresses in Some Metro Areas.
WTC-64
The brake fluid used during the production of the potentially affected vehicles may have contained excess moisture. Excess moisture in brake fluid may cause a gelatinous material to form in the brake system. This material may accumulate and temporarily clog stability control-related valve filter(s) in the Vehicle Dynamics Control (VDC) system. In this situation, VDC performance may not fully comply with the FMVSS No.126 requirement. However, the brakes will continue to operate normally.
WTC-64OLM
Memo to retailers: Owner Notification - Subaru Recall Campaign: WTC-64 VDC System Filter Clogged. The brake fluid used during the production of the potentially affected vehicles may have contained excess moisture. Excess moisture in brake fluid may cause a gelatinous material to form in the brake system. This material may accumulate and temporarily clog stability control?related valve filter(s) in the Vehicle Dynamics Control (VDC) system. In this situation, VDC performance may not fully comply with the FMVSS No.126 requirement.
15-188-15R
Models Equipped with 6.2? Clarion Display Audio only. This bulletin announces the reprogramming file availability and installation procedure to address various customer concerns when operating the Clarion 6.2? Display Audio unit.
15-199-16
This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
18-186-16
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
15-198-16
This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.
WTB-63L
Owner Notification Letter. Subaru has developed a modification to the Electronic Parking Brake (EPB) software logic for 2015 model year Legacy and Outback vehicles. This software update is intended to ensure the proper operation of your vehicle?s EPB system.
WTB-63B
TSB. The EPB system is designed such that the parking brake will apply upon initial activation and re-apply approximately 150 seconds (2 ½ minutes) after initial activation. Due to improper software programing of the EPB system, if an affected vehicle?s ignition switch is turned to the ?ON? position at the same time the parking brake is re-applying, electric current will be provided continuously to the left rear EPB motor, eventually causing the motor to seize and prevent release of the parking brake. Should the left EPB motor seize, it will be necessary to replace the EPB Motor Gear Unit- EPB LH.
WTB-63B2
New Service Program: WTB-63 Electronic Parking Brake (EPB). ReprogrammingThe EPB system is designed such that the parking brake will apply upon initial activation and re-apply approximately 150 seconds (2 ½ minutes) after initial activation. Due to improper software programing of the EPB system, if an affected vehicle?s ignition switch is turned to the ?ON? position at the same time the parking brake is re-applying, electric current will be provided continuously to the left rear EPB motor, eventually causing the motor to seize and prevent release of the parking brake. Should the left EPB motor seize, it will be necessary to replace the EPB Motor Gear Unit- EPB LH.
15-177-14M2
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. To assist with that, a new Bluetooth Interview Form is available to facilitate the completion of an exchange order. The form is available on Subarunet at Service Operations & Technical >> Forms.
122565-122550
Remote Engine Start Systems Trouble Shooting Guide
15-197-16
Although Fujitsu TEN (F10) Navigation units utilize an externally (faceplate) accessible MicroSD memory card, the MicroSD card used in Clarion display audio units is internal and not accessible. In the event a ?Check SD Memory Card? alert message appears on the faceplate display, an exchange display audio unit must be ordered through the applicable Clarion audio exchange procedure.
11-145-14R
Revised TSB. This bulletin announces the availability of reprogramming files and a revised oil level switch to optimize the ECM logic for engine oil level detection in the event of false or premature low engine oil level warning lamp illumination. Should a customer present a concern with a low engine oil warning lamp illumination and the diagnosis indicate the oil level is full or nearly full (oil level between the full and add marks/holes on the dipstick) and the customer has not added any engine oil, the ECM must be updated with this new logic and the oil level switch specified below replaced. The new oil level switch part number supplied in this bulletin must be used. If the customer has added oil, determine how much was added. Based upon the information provided, estimate where the oil level was when the lamp illuminated in order to determine if additional action is required beyond what is described in this bulletin (e.g an oil consumption test). The ECM must still be updated with this new logic and the oil level switch replaced.
15-177-14M
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.
11-162-16
Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement. This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for improved engine oil level detection. Replacement of the oil level switch is also required to complement the new logic.
15-194-16
This bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature.
16-99-16
This bulletin announces availability of reprogramming files to optimize transmission control module (TCM) operation and address the following customer concerns: ? Engine RPM ?flare? (sharp RPM increase when CVT ?downshifts?) when using cruise control on uphill grades ? Cancellation of cruise control as a result of rpm flare (driver must reset desired vehicle speed). This new logic changes the cruise control system operation to avoid unexpected cancellation.
07-106-16
This bulletin announces a change to the battery sensor to prevent unnecessary occurrence of DTC P1C00 being set / stored in the ECM memory.
09-63-16
THIS SERVICE INFORMATION BULLETIN SERVES AS A REMINDER TO ALWAYS FOLLOW THE PROPER PROCEDURES WHEN DIAGNOSIS OF A DTC B1500 LEADS TO REPLACEMENT OF A FAULTY MAIN AND / OR SUB FUEL LEVEL SENSOR.
15-192-16
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF LOOSE OR GAPPING ACCESSORY FRONT WHEEL ARCH MOLDING(S) (E201SAL000 MOLDING KIT). THERE ARE 2 RETAINING CLIPS ON EACH MOLDING WHICH HAVE BEEN IMPROVED TO ENHANCE RETENTION OF THE MOLDING TO THE FENDER LIP THEREBY ELIMINATING ANY GAP BETWEEN THE MOLDING AND THE BODY. THIS BULLETIN APPLIES TO THE FRONT WHEEL ARCH MOLDINGS ONLY.
1519216
Loose / Gapping Accessory Front Wheel Arch Moldings
F10TSG
TECHNICAL SUPPORT GUIDE - GEN 2.0 & 2.1 MICRO SD NAVIGATION (AVN) DISPLAY AUDIO (DA)
12-185-15R
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A WIND RUSHING AND / OR FLUTTERING-TYPE SOUND ORIGINATING FROM THE B PILLAR AREA OF THE VEHICLE. THE SOUND IS USUALLY REPORTED TO BE MORE PREVALENT WHEN CROSSWINDS ARE PRESENT AND / OR AT HIGHWAY SPEEDS. THE PROCEDURE INVOLVES THE INSTALLATION OF A LONGER, 320MM PIECE OF BUTYL ADHESIVE TO SECURE THE UPPER FRONT CORNER AREA OF THE REAR DOOR FRAME WEATHERSTRIP. TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING SOUND COMING FROM THE FRONT AND / OR REAR DOOR SASH AREA, SEE TSBS 12-176-14R AND 12-177-14R.
07-89-15R
IF YOU RECEIVE A CUSTOMER CONCERN OF A NO CRANK / NO START CONDITION DURING VERY COLD TEMPERATURES, THE IG1, IG2, ACC1, ACC2 AND/OR THE EGI MAIN RELAYS MAY BE THE ROOT CAUSE AND REQUIRE REPLACEMENT. IT IS GENERALLY REPORTED THAT THE CAR STARTS NORMALLY AFTER AN OVERNIGHT SOAK. AFTER THE INITIAL START, THE CUSTOMER DRIVES A SHORT DISTANCE THEN SHUTS THE CAR OFF (EXAMPLE: AT A GAS PUMP OR COFFEE SHOP). AFTER THE TIME THAT IT TAKES TO PUMP THEIR GAS OR GET THEIR COFFEE, THEY RETURN TO THE CAR AND IT WILL NOT START. THE CUSTOMER MAY ALSO NOTICE THE INSTRUMENT CLUSTER AND/OR INTERIOR LIGHTS ARE NOT ILLUMINATING ALONG WITH THE HVAC BEING INOPERATIVE. THE SOURCE OF THIS CONDITION HAS BEEN IDENTIFIED AS CONDENSATION FLASH-FREEZING INSIDE THE RELAYS. THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR REPLACEMENT OF ALL 5 RELAYS, 4 OF WHICH ARE LOCATED TOGETHER IN THE VEHICLES INTERIOR FUSE BOX (F/B) AND THE EGI MAIN RELAY WHICH IS LOCATED IN THE UNDER-HOOD MAIN FUSE BOX (M/B).
2016 TECHTIPS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
09-61-15R
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FUEL FILLER DOOR (SAUCER) ASSEMBLY TO ADDRESS CUSTOMER CONCERNS OF IT BEING DIFFICULT TO OPEN AND / OR CLOSE. THE STRIKER PORTIONS SHAPE HAS BEEN CHANGED AS SHOWN IN THE CROSSSECTION ILLUSTRATION BELOW ALONG WITH THE TYPE OF PLASTIC MATERIAL USED IN THE CONSTRUCTION OF THE SAUCER ASSEMBLY. IMPORTANT: THIS BULLETIN REPLACES TSB 09-58-14R DATED 9/26/14 AND 09-60-15R DATED 10/26/15.
07-103-15
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A NEW REQUIREMENT REGARDING ONE-TIME USE PARTS WHICH MUST REPLACED WHENEVER DISCONNECTING OR REPLACING THE PRG ROD. THE SPRING STEEL RETAINING CLIPS (STOP RINGS) WHICH LOCK THE PRG ROD TO THE BALL STUDS (PIVOT POINTS) ON EITHER END ARE NOW ONE-TIME USE ITEMS AND MUST BE REPLACED WHENEVER THEY ARE REMOVED. IF THE STOP RINGS ARE NOT REPLACED, THE ROD MAY COME OFF THE BALL STUD DURING PRG OPERATION.
12-196-15
THIS SERVICE INFORMATION BULLETIN PROVIDES DESIGN CHANGE INFORMATION REGARDING THE REAR GATE PANEL ASSEMBLY, THE REAR SPOILER ASSEMBLY AND THEIR INTERCHANGEABILITY.
18-184-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.
12-195-15
SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.
09-60-15R
THE INFORMATION ORIGINALLY CONTAINED IN THIS TSB HAS BEEN REMOVED AND REPLACED WITH A NEW TSB, 09-61-15 DATED 11/24/2015.
09-61-15
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FUEL FILLER DOOR (SAUCER) ASSEMBLY TO ADDRESS CUSTOMER CONCERNS OF IT BEING DIFFICULT TO OPEN AND / OR CLOSE. THE STRIKER PORTIONS SHAPE HAS BEEN CHANGED AS SHOWN IN THE CROSS-SECTION ILLUSTRATION BELOW ALONG WITH THE TYPE OF PLASTIC MATERIAL USED IN THE CONSTRUCTION OF THE SAUCER ASSEMBLY. IMPORTANT: THIS BULLETIN REPLACES TSB 09-60-15R DATED 10/26/15.
07-101-15
THIS BULLETIN ANNOUNCES A LOGIC CHANGE TO THE PRG CONTROL MODULE DESIGNED TO HELP PROTECT THE GATE LATCH AND ACTUATOR ASSEMBLY FROM DAMAGE. IF THE OPERATOR TRIES TO RE-OPEN THE PRG MANUALLY WHILE IT IS IN THE PROCESS OF LATCHING ELECTRICALLY, THE LATCH AND ACTUATOR ASSEMBLY WILL MOST LIKELY BE DAMAGED. WHEN THE LATCH MECHANISM IS DAMAGED, THE REAR GATE WILL NOT CLOSE PROPERLY AND THE DOOR / GATE AJAR WARNING INDICATOR IN THE COMBINATION METER WILL BE DISPLAYED.
WEA
IN AN EFFORT TO CLARIFY INFORMATION CONTAINED IN THE WINDSHIELD WARRANTY EXTENSION TSB #12‐192‐15 DATED 10/12/2015, PLEASE REVIEW THE FOLLOWING:  REPAIRS COVERED UNDER THIS WARRANTY EXTENSION ARE NOT SUBJECT TO THE $500.00 PRE‐AUTHORIZATION REQUIREMENT. DO NOT SUBMIT AN AUTHORIZATION REQUEST FOR WINDSHIELD REPLACEMENT THROUGH SUBARUNET FOR REPAIRS COVERED UNDER THIS WARRANTY EXTENSION.  CLAIMS SUBMITTED UNDER THIS WARRANTY EXTENSION MUST USE THE CLAIM CODING LISTED IN THE TSB AND ONLY THE FAIL CODE WBH86 OR WBH02. DO NOT USE WAA02 FOR WINDSHIELD CLAIMS COVERED BY THIS WARRANTY EXTENSION.  ANY WINDSHIELD CONDITION/DAMAGE ORIGINATING OUTSIDE OF THE AFFECTED WIPER DEICER AREA IS NOT COVERED BY THIS WARRANTY EXTENSION. AS OF 11/19/2015, THE TSB HAS BEEN REVISED TO REFLECT THESE CLARIFICATIONS.
16-97-15
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT (MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT
12-176-14R
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING-TYPE SOUND WHICH SEEMS TO COME FROM THE FRONT DOOR GLASS SASH AREA. CUSTOMERS MAY REPORT A CONCERN WITH ONE OR BOTH FRONT DOORS. IT IS ONLY NECESSARY TO ADDRESS THE SIDE WITH THE CONFIRMED CONDITION. THE DOOR GLASS SASH SEPARATES THE MAIN DOOR GLASS FROM THE SMALL PARTITION GLASS ON EACH DOOR. THE PROCEDURE INVOLVES REPLACEMENT OF THE FRONT DOOR GLASS RUN CHANNEL (WEATHERSTRIP), PARTITION GLASS/ WEATHERSTRIP, SASH AND BOTH THE INNER AND OUTER DOOR GLASS WEATHERSTRIPS (SWEEPS). IN ADDITION, TWO PRE-CUT PIECES OF SELF-ADHESIVE EPT FOAM, 1 PIECE OF NON-WOVEN TAPE (WILL BE CUT INTO 3 PIECES) AND A 320MM SECTION OF BUTYL (ADHESIVE RUBBER) SEALING MATERIAL WILL BE ADDED IN SPECIFIC LOCATIONS. TO ADDRESS A CUSTOMER CONCERN OF A FLUTTERING-TYPE SOUND COMING FROM THE B-PILLAR AREA AT HIGHWAY SPEEDS, SEE TSB 12-185-15 FOR INSTALLATION OF THE 320MM SECTION OF BUTYL TAPE ONLY.
12-177-14R
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING-TYPE SOUND WHICH SEEMS TO COME FROM THE REAR DOOR GLASS SASH AREA. CUSTOMERS MAY REPORT A CONCERN WITH ONE OR BOTH REAR DOORS. IT IS ONLY NECESSARY TO ADDRESS THE SIDE WITH THE CONFIRMED CONDITION. THE DOOR GLASS SASH SEPARATES THE MAIN DOOR GLASS FROM THE SMALL PARTITION GLASS AT THE REAR OF EACH DOOR. THE PROCEDURE INVOLVES REPLACEMENT OF THE REAR DOOR GLASS RUN CHANNEL (WEATHERSTRIP), PARTITION GLASS WEATHERSTRIP, AND BOTH THE INNER AND OUTER DOOR GLASS WEATHERSTRIPS (SWEEPS). IN ADDITION, 3 PRE-CUT PIECES OF SELF-ADHESIVE EPT FOAM, 1 PIECE OF NON-WOVEN TAPE (WILL BE CUT INTO 2 PIECES) AND A 320MM SECTION OF BUTYL TAPE WILL BE ADDED IN SPECIFIC LOCATIONS. TO ADDRESS A CUSTOMER CONCERN OF A FLUTTERING-TYPE NOISE COMING FROM THE B-PILLAR AREA AT HIGHWAY SPEEDS, SEE TSB 12-185-15 FOR INSTALLATION OF THE 320MM SECTION OF BUTYL TAPE ONLY.
12-192-15
SUBARU OF AMERICA, INC. (SOA) QUALITY ASSURANCE HAS IDENTIFIED AN INCREASE IN THE NUMBER OF CRACKED WINDSHIELDS ON SOME 2015 AND 2016MY LEGACY AND OUTBACK MODELS. FURTHER INVESTIGATION HAS DETERMINED THE ROOT CAUSE FOR MANY OF THESE FAILURES TO BE THE CERAMIC MATERIALS USED FOR THE BLACK-COLORED PRINTED PERIMETER COMBINED WITH THE SILVER-COLORED MATERIAL USED FOR THE WIPER DEICER PORTION OF THE WINDSHIELD GLASS. IN RESPONSE TO THIS INCREASE, SOA IS EXTENDING THE ORIGINAL WARRANTY ON APPLICABLE FACTORY-INSTALLED WINDSHIELDS TO 5 YEARS / UNLIMITED MILES. THIS WARRANTY EXTENSION WILL COVER WINDSHIELD REPLACEMENT A MAXIMUM OF ONE TIME WHERE APPLICABLE ON A VEHICLE WITH A VIN PRIOR TO THOSE LISTED IN THE PRODUCTION CHANGE INFORMATION ON PAGE 2 AND MEETING THE GUIDELINES OUTLINED IN THIS BULLETIN. NOTE: ALWAYS PERFORM A VEHICLE COVERAGE INQUIRY ON SUBARUNET TO DETERMINE ELIGIBILITY FOR THIS WARRANTY EXTENSION BEFORE PROCEEDING. SEE SAMPLE INQUIRY RESULT BELOW. THE VIN SHOULD ALSO BE CHECKED FOR ANY OPEN CAMPAIGNS OR RECALLS AT THIS TIME.
WE
SUBARU OF AMERICA, INC. WILL BE ISSUING A WARRANTY EXTENSION TO ADDRESS CRACKS OR BREAKAGE IN THE DEICER AREA OF THE WINDSHIELD ON 2015 AND EARLY PRODUCTION 2016 LEGACY AND OUTBACK MODELS EQUIPPED WITH THE ALL WEATHER PACKAGE THAT INCLUDED A WINDSHIELD WIPER DEICER. THIS EXTENSION ALSO COVERS CERTAIN EARLY REPLACEMENT WINDSHIELDS WHICH WERE SIMILARLY AFFECTED. DURING THE WINDSHIELD GLASS MANUFACTURING PROCESS, CERTAIN COMPOUNDS USED TO ADHERE THE DEICER TO THE LOWER PORTION OF THE WINDSHIELD POTENTIALLY CREATED A CONDITION WHERE THE GLASS COULD BECOME MORE SUSCEPTIBLE TO CRACKING FOLLOWING A MINOR WOUND TO THE GLASS DUE TO SOME OUTSIDE FORCE SUCH AS A STONE IMPACT. WHEN THIS OCCURS, THE DAMAGE TO THE GLASS GENERALLY APPEARS VERY MINOR OR MAY EVEN BE INVISIBLE BUT THE GLASS MAY CRACK AS A RESULT. IF THE CRACK ORIGINATES OR PASSES THROUGH THE DEICER (LOWER) AREA OF THE WINDSHIELD THEN THIS CONDITION MAY BE THE CAUSE.
12-193-15
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE REAR SEAT BACKREST STRIKER ASSEMBLY. PRIOR TO THIS CHANGE, IF EXCESSIVE FORCE WERE TO BE APPLIED TO THE RECLINING LEVER, THE RELEASE CABLE COULD HAVE BECOME DISLODGED FROM THE STRIKER MECHANISM.
F10 Tehnical Sup
Tehnical Suppurt Guide Gen 2.0 & 2.1 Micro SD Navigation (AVN) Gen 2.0 & 2.1 Display Audio (DA)
03-67-12R
SUBARU OF AMERICA, INC. HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.
15-188-15
THIS BULLETIN ANNOUNCES THE REPROGRAMMING FILE AVAILABILITY AND INSTALLATION PROCEDURE TO ADDRESS THE FOLLOWING CUSTOMER CONCERNS WHEN OPERATING THE CLARION 6.2 DISPLAY AUDIO UNIT: CONCERN: SLOW START-UP TIME (APPROXIMATELY 18 SECONDS) FOR THE FM MENU SCREEN TO DISPLAY IMPROVEMENT: REDUCED START-UP TIME TO 12 SECONDS. CONCERN: DELAY (APPROXIMATELY 14 SECONDS) BEFORE GUIDELINES ON BACK-UP CAMERA DISPLAY APPEAR IMPROVEMENT: REDUCED DELAY TO 12 SECONDS. CONCERN: BACK-UP CAMERA DISPLAY FREEZES (FOR 2 TO 10 SECONDS) WHEN SHIFTING INTO REVERSE AFTER SWITCHING THE IGNITION ON IMPROVEMENT: MODIFIED SOFTWARE TO ELIMINATE FREEZING OF BACK-UP CAMERA DISPLAY. CONCERN: DELAY (UP TO 10 SECONDS) BEFORE BACK-UP CAMERA DISPLAY IS SHOWN AFTER SHIFTING INTO REVERSE WHEN A USB MEMORY DEVICE AND / OR AN IPHONE IS CONNECTED IMPROVEMENT: REDUCED DELAY TO 2 SECONDS. THE PROCEDURE WILL INVOLVE DOWNLOADING THE APPLICABLE UPDATE FILE FROM SUBARUNET THEN LOADING IT ONTO A FLASH DRIVE FOR INSTALLATION.
WQU-56R
SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING CERTAIN 2015 AND 2016 MODEL YEAR LEGACY AND OUTBACK VEHICLES. DURING THE MANUFACTURING PROCESS OF THE PROPELLER SHAFT THAT CONNECTS TO THE VEHICLES TRANSMISSION, THE SEAL CAP AND SEAL LOCATED INSIDE THE PROPELLER SHAFT YOKE MAY HAVE BEEN DEFORMED. AS A RESULT, THE SEAL MAY LEAK TRANSMISSION FLUID. IF THE TRANSMISSION FLUID LEAKS ONTO AN EXHAUST PIPE, THERE IS A POSSIBLE RISK OF FIRE.
11-160-15
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO OPTIMIZE THE ECM FOR DTC P0137. THESE FILES WILL ALSO ADDRESS CUSTOMER CONCERNS OF ENGINE IDLE RPM DROP AFTER A HOT ENGINE RESTART ON 2.5L MODELS AND WHEN SHIFTING FROM REVERSE TO DRIVE AFTER A COLD START ON 3.6L MODELS.
02-162-15R
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION.
02-162-15
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW.
WQU-56U3
UPDATE ] SUBARU RECALL CAMPAIGN: WQU]56 PROPELLER SHAFT OWNER NOTIFICATION OWNER NOTIFICATION LETTERS WILL BE MAILED TODAY, AND EMAILS TO OWNERS WILL FOLLOW EARLY NEXT WEEK. SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING CERTAIN 2015 AND 2016 MODEL YEAR LEGACY AND OUTBACK VEHICLES.
WQU-56U2
ALL SHIPMENTS FOR THE WQU56 RECALL ARE COMPLETE. SOME RETAILERS HAVE PLACED ORDERS IN THE SYSTEM FOR THESE PARTS. WE WILL BE REMOVING THE HOLD AGAINST THE PROPELLER SHAFTS ON MONDAY, AUGUST 31, 2015. IF YOU HAVE PLACED AN ORDER FOR A PROPELLER SHAFT THAT YOU DO NOT NEED, PLEASE CANCEL THE ORDER. LISTED BELOW ARE THE PART NUMBERS: 27111AL00A 27111AL01A 27111AL02A 27111AL03A IF YOU DO NOT CANCEL THE ORDER BY THE END OF THE DAY IN FRIDAY, AUGUST 28, 2015, THE ORDER WILL BE SHIPPED STARTING ON MONDAY, AUGUST 31, 2015. IF YOU HAVE ANY QUESTIONS PLEASE CALL THE PARTS INFORMATION COORDINATORS.
18-182-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
WQU-56U
RECALL CAMPAIGN: WQU-56 PROPELLER SHAFT PARTS SUPPLY UPDATE. PROPELLER SHAFT SHIPMENT QUANTITIES TO COVER ALL AFFECTED VEHICLES RETAILED PRIOR TO AUGUST 4TH STOP SALE WILL BE COMPLETED THIS WEEK. YOUR SOA ZONE OFFICE HAS BEEN PROVIDED THE AFFECTED VIN LIST TO IDENTIFY RETAILED UNITS. PLEASE CONTACT VEHICLE OWNERS AND ARRANGE APPOINTMENT TO PERFORM RECALL PROCEDURE ON THEIR VEHICLE AS SOON AS POSSIBLE. THE REMAINING QUANTITY OF PARTS TO COVER EXISTING RETAILER STOCK AND VEHICLES IN-TRANSIT WILL BE SHIPPED TO RETAILERS BY THE END OF NEXT WEEK.
WQU-56A2
UPDATE: SUBARU RECALL CAMPAIGN: WQU-56 PROPELLER SHAFT-BULLETIN PLEASE BE ADVISED THAT THE PRODUCT CAMPAIGN BULLETIN FOR WQU-56 HAS BEEN POSTED ON STIS. THE BULLETIN INCLUDES DETAILED INFORMATION REGARDING THE PARTS SHIPMENTS AND THE REPAIR PROCEDURE.
WQU-56A
SUBJECT: NEW SUBARU RECALL CAMPAIGN: WQU]56 PROPELLER SHAFT. SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING CERTAIN 2015 AND 2016 MODEL YEAR LEGACY AND OUTBACK VEHICLES.
09-59-14R
THIS BULLETIN PROVIDES A TREATMENT PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF RUST DEVELOPING ON THE FRONT EXHAUST PIPE HEAT SHIELD RETAINING BOLT HEADS AS SHOWN IN THE ILLUSTRATIONS BELOW.
WQS-54U
OWNER NOTIFICATION - SUBARU RECALL CAMPAIGN: WQS-54 DRIVER ASSIST SYSTEM (EYESIGHT) DELAY IN WARNING INDICATOR OWNER NOTIFICATION SUBARU WILL NOTIFY POTENTIALLY AFFECTED VEHICLE OWNERS BY FIRST CLASS MAIL. OWNER NOTIFICATION WILL BEGIN ON JULY 20, 2015. EMAILS WILL ALSO BE SENT TO AFFECTED OWNERS WITH A VALID EMAIL ADDRESS ON FILE WITH MYSUBARU.COM.
15-181-15R
THIS BULLETIN PROVIDES A PROCEDURE TO FOLLOW WHEN ADDRESSING CUSTOMER CONCERNS OF A POPPING TYPE SOUND HEARD THROUGH THE AUDIO UNIT SPEAKERS. THIS CONDITION OCCURS WHEN LISTENING TO CACHED RADIO. THE CACHED RADIO FEATURE ALLOWS YOU TO HEAR THE RADIO BROADCAST WHICH OTHERWISE WOULD HAVE BEEN MISSED WHILE TAKING A PHONE CALL USING THE BLUETOOTH HANDS-FREE FEATURE. WHILE ON THE PHONE CALL, THE RADIO BROADCAST IS BEING STORED (RECORDED) IN THE UNITS CACHE MEMORY. THIS CACHE MEMORY CAN STORE UP TO ABOUT 20 MINUTES OF DIGITAL BROADCAST AUDIO. ONCE THE CALL TERMINATES, THE STORED RADIO BROADCAST IS PLAYED BACK AUTOMATICALLY. IT IS DURING THIS PLAYBACK THE POPPING SOUND MAY BE HEARD.
SB-WQS-54
SUBARU: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. IN CERTAIN VEHICLES THERE IS A DELAYED IN DETECTING A FAILURE OF BRAKE LAMP SWITCH (BLS) BY DRIVER ASSIST SYSTEM AND TAKES LONGER FOR VEHICLE DYNAMIC CONTROL (VDC) TO RECEIVE REQUEST, RESULTING IN NO AUTOMATIC BRAKING. MODEL 2015 LEGACY, OUTBACK, IMPREZA, XV CROSSTREK, 2016 WRX. *PE
WQS-54
Subaru of America, Inc. (SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.
15-182-15
This bulletin announces a procedure for updating the navigation/audio unit?s operating system software. The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
15-183-15
This bulletin announces a procedure for updating the 7? Display Audio unit?s operating system software. The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
WQS 54U
The WQS?54 Repair Procedure Bulletin has been posted on STIS. Coverage information for all affected Stop?Sale vehicles is available on subarunet.com. Subaru of America, Inc. (Subaru) is recalling certain vehicles equipped with a driver assist system: ? 2015 model year Legacy vehicles ? 2015 model year Outback vehicles ? 2015 model year Impreza vehicles ? 2015 model year XV Crosstrek vehicles ? 2016 model year WRX vehicles The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
WQS-54RP
Subaru of America, Inc. (SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.
WQS-54 Recall
New Subaru Recall Campaign: WQS-54 Driver Assist System Delay in Warning Indicator. The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
WQS-54A
Subaru of America, Inc. (Subaru) is recalling certain vehicles equipped with a driver assist system The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
18-181-15
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
18-181-15 (2)
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
12-185-15
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A WIND RUSHING AND / OR FLUTTERING-TYPE SOUND ORIGINATING FROM THE B PILLAR AREA OF THE VEHICLE. THE SOUND IS USUALLY REPORTED TO BE MORE PREVALENT WHEN CROSSWINDS ARE PRESENT. THE PROCEDURE INVOLVES THE INSTALLATION OF A LONGER, 320MM PIECE OF BUTYL ADHESIVE TO SECURE THE UPPER FRONT CORNER AREA OF THE REAR DOOR FRAME WEATHERSTRIP.
GTR
Annoucment Glass Tinting Repairs Performed for Bulletin 12-176-14
02-160-15
This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.
07-90-15
This bulletin provides a new repair procedure for when the SRVD warning lamp is illuminated and DTC B2350 is stored in memory. The cause has been identified as a communication error between the SRVD radar units and the CAN transceiver triggered by a voltage drop which occurs during engine cranking.
SB-07-90-15
SUBARU: A NEW REPAIR PROCEDURE FOR SRVD WARNING LAMP THAT ILLUMINATES DUE COMMUNICATION ERROR BETWEEN SRVD RADAR UNITS AND CAN TRANSCEIVER WHICH WAS TRIGGERED BY VOLTAGE DROPPING. MODEL 2015 LEGACY, OUTBACK.. *PE
15-181-15
This bulletin provides a procedure to follow when addressing customer concerns of a ?popping? type sound heard through the audio unit speakers. This condition occurs when listening to ?cached radio?. The cached radio feature allows you to hear the radio broadcast which otherwise would have been missed while taking a phone call using the Bluetooth hands-free feature.
15-180-15
THIS BULLETIN ANNOUNCES AVAILABILITY OF REVISED MAP DATA TO ADDRESS CUSTOMER CONCERNS OF AN INCORRECT CLOCK TIME BEING DISPLAYED (ONE HOUR DIFFERENCE AHEAD OR BEHIND) ON THE HVAC CONTROL UNIT AND AN INCORRECT ESTIMATED DESTINATION ARRIVAL TIME BEING DISPLAYED BY THE NAVIGATION SYSTEM. THIS CONDITION ONLY OCCURS IN CERTAIN GEOGRAPHICAL AREAS LOCATED NEAR THE CROSSOVER BETWEEN TIME ZONES.
10-82-15
THIS BULLETIN PROVIDES THE REQUIRED BREAK-IN PROCEDURES TO FOLLOW AFTER REPLACING THE VARIABLE A/C COMPRESSOR. THE APPLICABLE PROCEDURE DESCRIBED BELOW MUST BE PERFORMED TO PREVENT DAMAGING THE NEW COMPRESSOR.
10-81-14R
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WHISTLING SOUND COMING FROM THE REAR SEAT AIR DISTRIBUTION VENTS LOCATED AT THE REAR OF THE CENTER CONSOLE. THE BULLETIN WAS REVISED TO PROVIDE COUNTER MEASURE INFORMATION.
18-176-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
15-179-15R
THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.
07-89-15
THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR REPLACEMENT OF THE 4 RELAYS, ALL OF WHICH ARE LOCATED TOGETHER IN THE VEHICLES INTERIOR FUSE BOX (F/B).
12-179-15
THIS BULLETIN ANNOUNCES A DESIGN CHANGE MADE TO THE RUBBER DUST BOOT PORTION OF THE D-PILLAR TRIM PANEL TO ELIMINATE A RUBBING OR SQUEAKING SOUND CONDITION WHICH MAY OCCUR WHEN OPERATING THE PRG.
NAVI- SYSTEM-3
GEN II MICRO SD NAVIGATION AND GEN II DISPLAY AUDIO TROUBLE SHOOTING GUIDE
11-155-15
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO ADDRESS CUSTOMER CONCERNS OF EXTENDED CRANKING TIME BEFORE THE ENGINE STARTS. THESE FILES ALSO OPTIMIZE THE ECM FOR IMPROVED ENGINE OIL LEVEL DETECTION.
09-60-15
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF THE FUEL FILLER DOOR BEING DIFFICULT TO OPEN OR CLOSE. THE PROCEDURE INVOLVES REMOVING APPROXIMATELY 1MM OF MATERIAL FROM THE END OF THE PLASTIC LOCKING PIN PORTION OF THE FUEL FILLER DOOR LATCH MECHANISM.
11-154-15
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO ADDRESS DTCS P000A AND P000C. THESE DTCS MAY SET AND CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE WHEN VOLTAGE SUPPLIED TO THE ENGINES OIL CONTROL VALVES (OCV) IS REDUCED.
SBR
THIS ANNOUCMENT IS A REMINDER THERE ARE TWO RELEVANT SERVICE BULLETINS CURRENTLY POSTED ON STIS TO ADDRESS FUEL / GAS DOOR OPENING CONCERNS ON 2015 LEGACY OR OUTBACK.
02-158-14R
THIS SERVICE INFORMATION BULLETIN ANNOUNCES CHANGES TO THE COMPONENT PARTS OF THE ACCESSORY DRIVE BELT TENSIONER ASSEMBLY USED ON 3.6L H-6 ENGINES. THESE DESIGN CHANGES WILL INCREASE THE RIGIDITY OF THE TENSIONER ASSEMBLY WHILE IMPROVING PRODUCTION EFFICIENCY.
12-177-14
SERVICE PROCEDURE TO ADDRESS A WIND RUSHING SOUND FROM THE REAR DOOR SASH AREA
1217714
Service Procedure to Address a Wind Rushing Sound
11-152-14
DTC P0456 / CLAMPS ADDED TO CANISTER PURGE CONTROL SOLENOID VALVE HOSE
1115214
DTC P0456 / Clamps Added to Canister Purge Control Solenoid Valve Hose
12-176-14
SERVICE PROCEDURE TO ADDRESS A WIND RUSHING SOUND FROM THE FRONT DOOR SASH AREA
1217614
Service Procedure to Address a Wind Rushing Sound from the Front Door Sash Area
1517214R
Exchange Component Identification and procedures
02-158-14
ACCESSORY DRIVE BELT TENSIONER COMPONENT CHANGES
11-21-2014
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
A063561
HVAC Cabin Air Filter Applicability
PM05
HVAC CABIN AIR FILTER APPLICABILITY
10-81-14
WHISTLING SOUND FROM REAR SEAT CONSOLE AIR VENTS - THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WHISTLING SOUND COMING FROM THE REAR SEAT AIR DISTRIBUTION VENTS LOCATED AT THE REAR OF THE CENTER CONSOLE.
108114
Whistling Sound from Rear Seat Console Air Vents
15-177-14
NEW GEN 2 FUJITSU TEN (F10) SD CARD AUDIO / NAVIGATION SYSTEM OPERATING TIPS
1517714
New ?Gen 2? Fujitsu Ten (F10) SD Card Audio
L101SAL011
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PM01
2015 OUTBACK TRAILER HITCH UPDATE
PDIChecklist
The 2015MY Dealer PDI Checklist Has Been Revised
SM01 - WQN-50
UPDATE: WQN]50 SUBARU RECALL CAMPAIGN 2015 OUTBACK ACCESSORY TRAILER HITCH ASSEMBLY
WQN-50
WQN-50 - 2015 OUTBACK ACCESSORY TRAILER HITCH ASSEMBLY
WQN50
Update: WQN?50 Subaru Recall Campaign 2015 Outback Accessory Trailer Hitch Assembly
WQN50
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
14V577
Accessory Trailer Hitch assembly
15-172-14
AUDIO UNITS - 2015 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES
1517214
Exchange Component Identification and prcedures
SM04 - WQN-50
NEW SUBARU RECALL CAMPAIGN: 2015 OUTBACK ACCESSORY TRAILER HITCH ASSEMBLY ¨C WQN© 50
WQN]50
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
10-80-14
WHISTLING SOUND FROM SIDE DASH VENTS - THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A WHISTLING SOUND COMING FROM THE SIDE DASH VENTS WHEN THEIR AIR FLOW IS ADJUSTED TO ALMOST THE FULLY CLOSED POSITION.
108014
Whistling Sound from Side Dash Vents
TECHTIPSAUGUST20
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
8-27-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J51661
Final release of special service tool items
SM07
FINAL RELEASE OF SPECIAL SERVICE TOOL ITEMS FOR THE 2015 LEGACY & OUTBACK
15-174-14
CLOCK TIME WILL NOT ADJUST OR DISPLAYS DASHES - THIS SERVICE INFORMATION OUTLINES A PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF EITHER THE CLOCK DISPLAY TIME ADJUSTMENT BUTTONS DO NOT WORK OR 3 DASHES APPEAR WHEN THEY ARE PRESSED.
07-21-2014
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
14-20-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM02
SST ANNOUNCEMENT - 2015 LEGACY & OUTBACK SPECIAL SERVICE TOOLS AND EQUIPMENT
0116809R
Replacement Key and Immobilizer Info
07-16-2014
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
J51658
Special Service Tools and Equipment
L101SAL010
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
06-30-2014
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18360AA040
Special Service Tools and Equipment
6-30-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM06
SERVICE MEMO - 2015 LEGACY & OUTBACK SPECIAL SERVICE TOOLS AND EQUIPMENT
Label Removals
Please be advised, a limited number of early?production 2015MY Legacy and Outback models may arrive with up to 6 identification labels which must be removed during the vehicle appearance / get?ready procedure prior to delivery to the customer. The labels are located (one each) on each door trim panel (front and rear) and one on each end of the instrument panel as shown in the photographs below.
06-2014
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
MSA5P1926C
New Technology Training
171713R
Event Data Recorder (EDR) Function of Airbag Module
139714
Paint Coding Information
Announcements-2
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
05-55-13
THIS BULLETIN PROVIDES INFORMATION REGARDING A RUNNING CHANGE TO THE TIRES BEING USED IN PRODUCTION ON 2013MY AND LATER OUTBACK. THE ILLUSTRATIONS BELOW ARE PROVIDED FOR REFERENCE.
064312R
ETC (Electronic Toll Collection) Device Mounting Guidelines
12-137-12R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1213712R
EyeSight Acceptable Windshield Repair Areas
1516313
Accessory Trailer Hitch L101SAJ001
THU
We have begun inspecting our inventory of the L101SAJ001and have identified good kits. A limited quantity of these kits will begin shipping today to dealers. Please use the picture and information below to help identify a ?good? trailer hitch kit. All kits that have been inspected and are ok to sell and install will have a round green sticker next to the part label.
TH
It has come to our attention that there may be a potential parts quality issue with our current Outback Trailer Hitches, Part Number L101SAJ001. We are asking that dealers please send back any inventory they currently have to their facing RDC. This affects all date ranges and lots of this part number. If you have the previous version of this hitch in inventory, Part Number L101SAJ000, they are OK to use and do not need to be returned. Once we have inspected our inventory and begin to ship this part again we will post another announcement to Subarunet with more details on how to identify the good product.
0214013
Oil Filler Cap Gasket Coming Unseated
171713
Event Data Recorder (EDR) Function of Airbag Module
12-135-12R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1213512R
If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.
WQE41-1
Puddle Light Recall
03-69-12R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
036912R
6MT Transfer Driven Gear Bearing
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.